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2.0 - 7.0 years

2 - 4 Lacs

Mumbai Suburban, Mumbai (All Areas)

Work from Office

Naukri logo

Role & responsibilities Email Correspondent is responsible for managing, drafting, and responding to business emails in a timely and professional manner. The role requires excellent written communication skills, attention to detail, and the ability to handle a variety of queries, requests, and communications from clients, customers. Key Responsibilities: Draft, proofread, and send professional email communications to customers, clients, and internal teams. Handle high volumes of email correspondence efficiently and accurately. Respond to customer queries, complaints, and feedback with a customer-first approach. Coordinate with relevant departments to gather information required for responses. Maintain accurate records of communication for tracking and reporting purposes. Ensure all email communications are aligned with company tone, style, and policies. Follow up on unresolved queries and escalate complex issues to senior staff as needed. Maintain confidentiality and data security in all communications. Use CRM or email management tools to track and prioritize messages. Support administrative and clerical tasks related to email communication as required. Preferred candidate profile Bachelors degree in Communications, Business Administration, English, or related field. Proven experience in email support, customer service, or administrative roles preferred. Excellent written communication skills with strong grammar and attention to detail. Proficiency with email platforms (e.g., Outlook, Gmail) and CRM tools. High level of professionalism and discretion. Familiarity with business writing etiquette.

Posted 3 weeks ago

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1 - 3 years

2 - 5 Lacs

Navi Mumbai

Hybrid

Naukri logo

Hi Everyone! WE ARE HIRING FOR OUR MNC CLIENT COMPANY FOR THE ROLE OF "MARKETING AUTOMATION SPECIALIST" WHICH WILL BE ON 3RD PARTY PAYROLL ON 1 YEAR RENEWABLE CONTRACT @ AIROLI LOCATION ONLY INTERESTED CANDIDATES HAVING MARKETING AUTOMATION PROFICIENCY & GOOD COMMUNICATION SKILLS ALONG WITH RELEVANT EXPREINCE SHOULD APPLY AND SHOULD BE WILLING TO WORK ON 3RD PARTY PAYROLL. Experience - 6 months to 3 years Salary - 5LPA Hybrid working The Marketing Campaign Specialist plays a critical role in executing successful email marketing campaigns , with a strong focus on demand generation and lead nurturing . Operating from a Shared Service Centre , this specialist collaborates with regional business marketing teams to develop, deploy, and optimize email marketing strategies and reports.The ideal candidate will have expertise in email marketing best practices , keen attention to detail, and the ability to manage multiple campaigns simultaneously. This includes campaign creation, email design, performance tracking, and Oracle Eloqua proficiency. Key Responsibilities Email Campaign Collaborate with Marketing Communications to create visually appealing email templates and content , including subject lines, body text, graphics, and CTAs, ensuring alignment with brand guidelines and campaign goals. Work with Marketing stakeholders to understand campaign objectives and target audiences. Manage and segment audiences within Eloqua and Customer Data Platforms (CDP) for targeted and effective campaigns. Schedule and execute email campaigns using Oracle Eloqua and Adobe Real-Time Customer Data Platform (CDP) while monitoring and troubleshooting deployment issues. Design landing pages and forms to support campaign objectives. Track and analyse key email performance metrics (open rates, click-through rates, conversion rates, etc.). Generate reports with actionable insights to improve future campaigns. Create and manage Campaign IDs (CIDs) within Eloqua for tracking and reporting. Maintain data privacy protocols to ensure compliance and database accuracy. Support marketing technology/capability management with routine maintenance activities. Strong organizational skills , with the ability to prioritize and manage multiple projects. Ability to work effectively in diverse, cross-functional teams across multiple regions. Analytical mindset, creativity, and a customer-centric approach . Excellent verbal and written communication skills . Understanding of digital marketing trends and a curiosity for innovation in the field Experience : 3 moths to 3 years of hands-on experience in digital communication and campaign management, preferably in a B2B environment. Strong proficiency in Oracle Eloqua , including end-to-end campaign setup, email design. Thanks and Regards, Aishwaryaa Powle Senior Consultant- Sourcing T (+91) 022 66816930 215 - ATRIUM, Unit no. 215, 2nd floor, C - Wing, Andheri - Kurla Road, Andheri East, Mumbai 400069,Maharashtra I India www.persolkelly.co.in CONFIDENTIAL NOTE The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited. By submitting your curriculum vitae or personal data to us in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us and our affiliates, in accordance with our Privacy Policy. Please visit persolkelly.co.in for a copy of our Privacy Policy. If you wish to withdraw your consent, please drop us an email to let us know. We at PERSOLKELLY India or our representatives if any do not ask job seekers to pay any kind of fee, fine or penalties, make cash or online payment through any channel in exchange of interviews, offer letters, job or penalty claims for Kelly services or any of our clients . Nor do we ask our candidates to supply credit card numbers, PIN numbers, OTP details relating to bank accounts. All our emails will be sent from official domain only - @persolkelly.com.We are not liable for communication from any domain other than - @persolkelly.com . If you receive any suspicious requests purportedly from PERSOLKELLY India, please alert us at contactus_in@persolkelly.com. ********************************** CONFIDENTIAL NOTE: The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited

Posted 2 months ago

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1 - 3 years

2 - 5 Lacs

Navi Mumbai

Hybrid

Naukri logo

Hi Everyone! WE ARE HIRING FOR OUR MNC CLIENT COMPANY FOR THE ROLE OF "EMAIL MARKETING " WHICH WILL BE ON 3RD PARTY PAYROLL ON 1 YEAR RENEWABLE CONTRACT @ AIROLI LOCATION ONLY INTERESTED CANDIDATES HAVING ELOQUA PROFICIENCY & GOOD COMMUNICATION SKILLS ALONG WITH RELEVANT EXPREINCE SHOULD APPLY AND SHOULD BE WILLING TO WORK ON 3RD PARTY PAYROLL. Experience - 6 months to 3 years Salary - 5LPA Hybrid working The Marketing Campaign Specialist plays a critical role in executing successful email marketing campaigns , with a strong focus on demand generation and lead nurturing . Operating from a Shared Service Centre , this specialist collaborates with regional business marketing teams to develop, deploy, and optimize email marketing strategies and reports.The ideal candidate will have expertise in email marketing best practices , keen attention to detail, and the ability to manage multiple campaigns simultaneously. This includes campaign creation, email design, performance tracking, and Oracle Eloqua proficiency. Key Responsibilities Email Campaign Collaborate with Marketing Communications to create visually appealing email templates and content , including subject lines, body text, graphics, and CTAs, ensuring alignment with brand guidelines and campaign goals. Work with Marketing stakeholders to understand campaign objectives and target audiences. Manage and segment audiences within Eloqua and Customer Data Platforms (CDP) for targeted and effective campaigns. Schedule and execute email campaigns using Oracle Eloqua and Adobe Real-Time Customer Data Platform (CDP) while monitoring and troubleshooting deployment issues. Design landing pages and forms to support campaign objectives. Track and analyse key email performance metrics (open rates, click-through rates, conversion rates, etc.). Generate reports with actionable insights to improve future campaigns. Create and manage Campaign IDs (CIDs) within Eloqua for tracking and reporting. Maintain data privacy protocols to ensure compliance and database accuracy. Support marketing technology/capability management with routine maintenance activities. Strong organizational skills , with the ability to prioritize and manage multiple projects. Ability to work effectively in diverse, cross-functional teams across multiple regions. Analytical mindset, creativity, and a customer-centric approach . Excellent verbal and written communication skills . Understanding of digital marketing trends and a curiosity for innovation in the field Experience : 3 moths to 3 years of hands-on experience in digital communication and campaign management, preferably in a B2B environment. Strong proficiency in Oracle Eloqua , including end-to-end campaign setup, email design. Thanks and Regards, Aishwaryaa Powle Senior Consultant- Sourcing T (+91) 022 66816930 215 - ATRIUM, Unit no. 215, 2nd floor, C - Wing, Andheri - Kurla Road, Andheri East, Mumbai 400069,Maharashtra I India www.persolkelly.co.in CONFIDENTIAL NOTE The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited. By submitting your curriculum vitae or personal data to us in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us and our affiliates, in accordance with our Privacy Policy. Please visit persolkelly.co.in for a copy of our Privacy Policy. If you wish to withdraw your consent, please drop us an email to let us know. We at PERSOLKELLY India or our representatives if any do not ask job seekers to pay any kind of fee, fine or penalties, make cash or online payment through any channel in exchange of interviews, offer letters, job or penalty claims for Kelly services or any of our clients . Nor do we ask our candidates to supply credit card numbers, PIN numbers, OTP details relating to bank accounts. All our emails will be sent from official domain only - @persolkelly.com.We are not liable for communication from any domain other than - @persolkelly.com . If you receive any suspicious requests purportedly from PERSOLKELLY India, please alert us at contactus_in@persolkelly.com. ********************************** CONFIDENTIAL NOTE: The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited

Posted 2 months ago

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