US Tech Support Representative Mind map IT Solutions

2.0 - 6.0 years

0 Lacs

punjab

On-site

Job Description: Candidates applying for the position should have excellent English communication skills. Basic computer knowledge and operational skills are a prerequisite for this role. The job entails working night shifts, and candidates should be comfortable with this schedule. Responsibilities include upselling service plans and software to US clients through chat or calls. Additionally, candidates will be required to troubleshoot, analyze, and resolve technical issues related to MS Office Suite, Windows OS, laptops, desktops, emails, routers, printers, and security cameras. Position Available: We are currently looking to hire experienced candidates for the US technical support and sales process. Job Summary: Position: Customer Support Executive - Strong English communication skills - Proficiency in handling customers - Experience in technical sales is preferred - Prior experience with smart speakers, email support, extenders/routers, GPS systems, etc., is desirable Work Schedule: - Night shifts, 6 days a week - Sundays are designated as a fixed day off Job Type: Full-time, Walk-In Interviews Welcome Requirement: 1. Excellent English communication skills 2. Basic computer knowledge (Operational Skills) 3. Comfortable working Night Shifts 4. Ability to upsell service plans/software to US clients through chat or calls 5. Proficiency in troubleshooting and resolving technical issues involving various technologies We are urgently hiring experienced professionals for the US technical support and sales process. The job involves working as a Customer Support Executive with responsibilities including communicating effectively in English, handling customers efficiently, and utilizing technical sales skills. Candidates should have experience with smart speakers, email support, extenders/routers, GPS systems, etc. The work schedule comprises night shifts for 6 days a week with Sundays off. This is a full-time position with walk-in interviews welcome.,

Posted 1 week ago

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