Position Summary At Elmington Property Management, we do things a little differently. We're not your ordinary property management group and pride ourselves on doing business with smarts while being unexpected. We thrive on showing investors, customers, and residents that property development & management doesn't have to be boring. Most property management companies refer to the team that keeps things running smoothly as "maintenance", but we are NOT most property management companies. Elmington focuses on providing the best service to our residents and our owners! Elmington Property Management Purpose And Core Values The relentless focus on genuine care and standards of excellence for our residents, guests, and clients is our highest mission. Our common purpose is to make a meaningful impact in the lives of others through selfless service. Our Core Values Win As One: We treat everyone with respect, kindness, and empathy. Harnessing cross-functional collaboration, we elevate success, understanding the principle ‘good for the hive, good for the bee.’ By Any Means: No matter the ask, we find a way and take total ownership to make it happen. We Forget The Ordinary, by making the impossible ideas possible, consistently going above and beyond, without compromising integrity. Continual Growth: We seize every opportunity to grow and develop as individuals, employees, and as a company. Be Clear, Be Kind: We believe in the kindness of clarity, courageously embracing hard conversations to advance together with shared understanding and transparency. As the Maintenance Technician, you will be a key team player in the upkeep of the property by responding to service requests and completing repairs promptly while possessing a strong background in plumbing, general carpentry, and appliance repairs. Knowledge/Skills/Abilities Exceptional verbal and written communication skills to liaise effectively with team members, leadership, and residents. Outstanding organizational skills to manage multiple priorities, tasks, and deadlines efficiently. A passion for chasing excellence and providing exemplary customer service. Maintain cleanliness of property by maintaining and repairing issues across parking lot, buildings, and all common areas. Clean out vacated apartments. Assist the Groundskeeper with service requests as needed. Address issues with landscaping and snow/ice removal. Communicate effectively with residents and coworkers even in difficult situations. Operating computers and other technological devices to access email, and company-utilized software. Meet task deadlines as assigned Essential Job Functions Provides exemplary customer service to all residents proactively solving issues, and creating a warm and welcoming environment for all. Maintains the physical condition of the property. Utilizes hand tools and power tools to participate in upkeep. Picks up debris and removes other objects from the property. Responds to issues outside of normal work schedule when required. Professional and timely responses to all work orders. Follows all company policies and procedures. Performs all other duties as assigned. Specific Education Or Experience Required: Candidates must hold at least one of the following certifications. If not currently certified, the selected candidate must obtain the required certification within 60 days of employment. EPA Section 608 Certification (HVAC): Required for technicians handling refrigerants in HVAC systems. Ensures compliance with federal environmental regulations. HVAC Certification: May include certifications such as HVAC Excellence or equivalent that validate HVAC-specific technical skills. Preferred: OSHA 10 or OSHA 30 Certification: Demonstrates general workplace safety knowledge, particularly valuable in construction and technical environments. CPO (Certified Pool Operator): Beneficial for roles involving pool and spa maintenance; includes training in water quality, safety, and mechanical systems. Plumbing or Electrical Licenses: Depending on state requirements, licenses or certifications in plumbing or electrical work are advantageous and support a broader range of maintenance capabilities. Physical Demands And Work Environment Frequently sit, stand and walk. Regularly required to talk or hear. Frequently required to use hands or fingers to handle or feel objects, tools or controls. Occasionally required to climb or balance, stoop, kneel, crouch or crawl. Occasionally lift and/or move up to 75 pounds. Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus. The noise level in the work environment is usually moderate to high. Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is required. Travel Requirements Travel up to 10% of the time. The Elmington Experience We're creating a different kind of company at EPM. We promise we will never be ordinary, which we hope you can see by this job description. At EPM, you will be pushed to accomplish more than you ever thought possible. You will be challenged by your team leader and your peers to achieve more and to find better ways and do your best work. If you believe in yourself, enjoy a challenge, and appreciate working with exceptional people, then EPM could very well be the last company you ever work for. Elmington Property Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Position Summary At Elmington Property Management, we do things a little differently. We're not your ordinary property management group and pride ourselves on doing business with smarts while being unexpected. We thrive on showing investors, customers, and residents that property development & management doesn't have to be boring. Most property management companies refer to the team that keeps things running smoothly as "maintenance", but we are NOT most property management companies. Elmington focuses on providing the best service to our residents and our owners! Elmington Property Management Purpose And Core Values The relentless focus on genuine care and standards of excellence for our residents, guests, and clients is our highest mission. Our common purpose is to make a meaningful impact in the lives of others through selfless service. Our Core Values Win As One: We treat everyone with respect, kindness, and empathy. Harnessing cross-functional collaboration, we elevate success, understanding the principle ‘good for the hive, good for the bee.’ By Any Means: No matter the ask, we find a way and take total ownership to make it happen. We Forget The Ordinary, by making the impossible ideas possible, consistently going above and beyond, without compromising integrity. Continual Growth: We seize every opportunity to grow and develop as individuals, employees, and as a company. Be Clear, Be Kind: We believe in the kindness of clarity, courageously embracing hard conversations to advance together with shared understanding and transparency. EPM's Assistant Community Directors are essential to the property's overall success supporting the day to day operations while ensuring our residents' satisfaction. Our next Assistant Community Director will ensure efficient operations by assisting in the management of vendor relations, ensuring timely property maintenance, providing data and information for reporting and financial oversight, while assisting to meet the leasing and financial goals and performance of your community. Knowledge/Skills/Abilities Exceptional verbal and written communication skills to liaise effectively with team members, leadership, and residents. Outstanding organizational skills to manage multiple priorities, tasks, and deadlines efficiently. A passion for chasing excellence and providing exemplary customer service. Meet targeted revenue goals by exceeding occupancy budgets, improving resident retention, and monitoring the property's financial performance. Effectively manage staff, operations, and financial performance of your community. Be a positive representative of EPM to residents, vendors, and employees. Proactive attention to detail, searching constantly for ways to improve your property Be an effective listener who offers helpful solutions. Possess great energy, enjoy challenges, and constantly set and reach new goals. Work alongside the Community Director in achievement of property goals. Essential Job Functions Provides exemplary customer service to all residents proactively solving issues, and creating a warm and welcoming environment for all. Assists in the financial management of the community by creating required daily and weekly reports. Abides by federal fair housing standards and all other applicable laws. Develops their professional skills, seeking continual growth and learning from mistakes. Embodies company policies and procedures in all interactions. Presents a professional image and effectively represents the company to residents, vendors, and owners alike. Operates computers and other technological devices on site, including but not limited to security systems, cameras, copiers / scanners / printers. Completes consistent and compliant resident files onsite in either electronic and/or hardcopy format. Resolves issues in a timely manner with a focus on customer service. Responds to issues outside of normal work schedule when required to ensure the safety and satisfaction of residents. Drives property performance by participating in resident events, marketing the property, and focusing on resident retention. Performs all other duties, as assigned. Specific Education Or Experience Minimum (1) years of multi-family property management experience required. Previous Leasing, Property Manager, or Community Manager experience, preferred. Customer Experience Managers or related fields encouraged to apply. Previous experience leading a team to meet success through positive motivation, goal setting, and accountability. Physical Demands And Work Environment Frequently sit, stand and walk. Regularly required to talk or hear. Frequently required to use hands or fingers to handle or feel objects, tools or controls. Occasionally required to climb or balance, stoop, kneel, crouch or crawl. Occasionally lift and/or move up to 25 pounds. Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus. The noise level in the work environment is usually moderate. Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary. Travel Requirements Travel up to 10% of the time. The Elmington Experience We're creating a different kind of company at EPM. We promise we will never be ordinary, which we hope you can see by this job description. At EPM, you will be pushed to accomplish more than you ever thought possible. You will be challenged by your team leader and your peers to achieve more and to find better ways and do your best work. If you believe in yourself, enjoy a challenge, and appreciate working with exceptional people, then EPM could very well be the last company you ever work for. Elmington Property Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Position Summary At Elmington Property Management, we do things a little differently. We're not your ordinary property management group and pride ourselves on doing business with smarts while being unexpected. We thrive on showing investors, customers, and residents that property development & management doesn't have to be boring. Most property management companies refer to the team that keeps things running smoothly as "maintenance", but we are NOT most property management companies. Elmington focuses on providing the best service to our residents and our owners! Elmington Property Management Purpose And Core Values The relentless focus on genuine care and standards of excellence for our residents, guests, and clients is our highest mission. Our common purpose is to make a meaningful impact in the lives of others through selfless service. Our Core Values Win As One: We treat everyone with respect, kindness, and empathy. Harnessing cross-functional collaboration, we elevate success, understanding the principle ‘good for the hive, good for the bee.’ By Any Means: No matter the ask, we find a way and take total ownership to make it happen. We Forget The Ordinary, by making the impossible ideas possible, consistently going above and beyond, without compromising integrity. Continual Growth: We seize every opportunity to grow and develop as individuals, employees, and as a company. Be Clear, Be Kind: We believe in the kindness of clarity, courageously embracing hard conversations to advance together with shared understanding and transparency. EPM's Leasing Consultants are essential to the property's overall success supporting the day to day operations while ensuring our residents' satisfaction. Our next Leasing Consultant will ensure efficient operations by meeting the leasing and financial goals and performance of your community, while delivering excellent customer service. Knowledge/Skills/Abilities Effectively manage the community's reputation via social media, direct communication, and marketing. Be the primary communicator to prospects, residents, vendors, and your market. Constantly learn and search for ways to improve traffic, leasing, and total income. Work with passion and take pride in what you do. Be an effective listener who offers helpful solutions. Possess great energy, enjoy challenges, and constantly set and reach new goals. Work alongside the Community Director in achievement of property goals. Essential Job Functions Provides exemplary customer service to all residents proactively solving issues, and creating a warm and welcoming environment for all.. Abides by federal fair housing standards and all other applicable laws. Develops their professional skills, seeking continual growth and learning from mistakes. Embodies company policies and procedures in all interactions. Presents a professional image and effectively represents the company to residents, vendors, and owners alike. Operates computers and other technological devices on site. Represents the community on the phone and in written communication. Greets residents, cleans and maintains a neat office, and serves as a point of contact. Completes prospective resident tours, showcasing the property with pride. Resolves issues in a timely manner with a focus on customer service. Responds to issues outside of normal work schedule when required to ensure the safety and satisfaction of residents. Drives property performance by participating in resident events, marketing the property, and focusing on resident retention. Performs all other duties, as assigned. Specific Education Or Experience (1) year of multi-family property management experience preferred. Previous Leasing experience preferred. Customer Experience Specialists or related fields encouraged to apply. Previous experience working with a team to meet success. Physical Demands And Work Environment Frequently sit, stand and walk. Regularly required to talk or hear. Frequently required to use hands or fingers to handle or feel objects, tools or controls. Occasionally required to climb or balance, stoop, kneel, crouch or crawl. Occasionally lift and/or move up to 25 pounds. Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus. The noise level in the work environment is usually moderate. Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary. Travel Requirements Travel up to 5% of the time. The Elmington Experience We're creating a different kind of company at EPM. We promise we will never be ordinary, which we hope you can see by this job description. At EPM, you will be pushed to accomplish more than you ever thought possible. You will be challenged by your team leader and your peers to achieve more and to find better ways and do your best work. If you believe in yourself, enjoy a challenge, and appreciate working with exceptional people, then EPM could very well be the last company you ever work for. Elmington Property Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
As a Leasing Consultant at Elmington Property Management, your role is essential in ensuring the overall success of the property by supporting day-to-day operations and ensuring resident satisfaction. Your primary focus will be on meeting leasing and financial goals while providing excellent customer service. Here's what you can expect in this role: **Role Overview:** You will be responsible for managing the community's reputation through various channels such as social media, direct communication, and marketing. As the primary communicator, you will engage with prospects, residents, vendors, and the market. Your goal will be to continuously seek ways to improve traffic, leasing, and total income. Additionally, you will work alongside the Community Director to achieve property goals. **Key Responsibilities:** - Provide exemplary customer service to all residents, proactively solve issues, and create a warm and welcoming environment. - Ensure compliance with federal fair housing standards and all other applicable laws. - Develop your professional skills, seek continual growth, and learn from mistakes. - Adhere to company policies and procedures in all interactions. - Maintain a professional image and effectively represent the company to residents, vendors, and owners. - Operate computers and other technological devices on site. - Conduct prospective resident tours, showcasing the property with pride. - Resolve issues promptly with a focus on customer service. - Participate in resident events, market the property, and focus on resident retention. - Perform all other duties as assigned. **Qualifications Required:** - 1 year of multi-family property management experience preferred. - Previous Leasing experience is a plus. - Background in Customer Experience Specialists or related fields encouraged to apply. - Previous experience working with a team to achieve success. In addition to the job role, Elmington Property Management is committed to creating a unique work environment where you will be challenged to achieve more than you ever thought possible. If you believe in yourself, enjoy challenges, and appreciate working with exceptional people, EPM could be the ideal place for you to thrive.,
Position Summary At Elmington Property Management, we do things a little differently. We're not your ordinary property management group and pride ourselves on doing business with smarts while being unexpected. We thrive on showing investors, customers, and residents that property development & management doesn't have to be boring. Most property management companies refer to the team that keeps things running smoothly as "maintenance", but we are NOT most property management companies. Elmington focuses on providing the best service to our residents and our owners! Elmington Property Management Purpose And Core Values The relentless focus on genuine care and standards of excellence for our residents, guests, and clients is our highest mission. Our common purpose is to make a meaningful impact in the lives of others through selfless service. Our Core Values Win As One: We treat everyone with respect, kindness, and empathy. Harnessing cross-functional collaboration, we elevate success, understanding the principle ‘good for the hive, good for the bee.’ By Any Means: No matter the ask, we find a way and take total ownership to make it happen. We Forget The Ordinary, by making the impossible ideas possible, consistently going above and beyond, without compromising integrity. Continual Growth: We seize every opportunity to grow and develop as individuals, employees, and as a company. Be Clear, Be Kind: We believe in the kindness of clarity, courageously embracing hard conversations to advance together with shared understanding and transparency. As the Groundskeeper, you are responsible for the overall upkeep and appearance of the apartment community. Our groundskeepers are essential team members that maintain the overall curb appeal of our communities. You have a great eye for detail, enjoy working out in the fresh air, and take great pride in creating a clean and welcoming environment. Knowledge/Skills/Abilities Exceptional verbal and written communication skills to liaise effectively with team members, leadership, and residents. Outstanding organizational skills to manage multiple priorities, tasks, and deadlines efficiently. A passion for chasing excellence and providing exemplary customer service. Maintain cleanliness of grounds, including parking lot, buildings, and all common areas. Clean out vacated apartments. Assist the Service Team with service requests as needed. Address issues with landscaping and snow/ice removal. Communicate effectively with residents and coworkers even in difficult situations. Operating computers and other technological devices to access email, and company-utilized software. Meet task deadlines as assigned Essential Job Functions Provides exemplary customer service to all residents proactively solving issues, and creating a warm and welcoming environment for all. Maintains the physical condition of the property. Utilizes hand tools and power tools to participate in upkeep. Picks up debris and removes other objects from the property. Responds to issues outside of normal work schedule when required. Professional and timely responses to all work orders. Follows all company policies and procedures. Performs all other duties as assigned. Specific Education Or Experience (1) year of multi-family property management experience preferred. Previous Groundskeeper experience preferred. Landscaping or related fields encouraged to apply. Previous experience working with a team to meet success. Physical Demands And Work Environment Frequently sit, stand and walk. Regularly required to talk or hear. Frequently required to use hands or fingers to handle or feel objects, tools or controls. Occasionally required to climb or balance, stoop, kneel, crouch or crawl. Occasionally lift and/or move up to 75 pounds. Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus. The noise level in the work environment is usually moderate to high. Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is required. Travel Requirements Travel up to 10% of the time. The Elmington Experience We're creating a different kind of company at EPM. We promise we will never be ordinary, which we hope you can see by this job description. At EPM, you will be pushed to accomplish more than you ever thought possible. You will be challenged by your team leader and your peers to achieve more and to find better ways and do your best work. If you believe in yourself, enjoy a challenge, and appreciate working with exceptional people, then EPM could very well be the last company you ever work for. Elmington Property Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Position Summary At Elmington Property Management, we do things a little differently. We're not your ordinary property management group and pride ourselves on doing business with smarts while being unexpected. We thrive on showing investors, customers, and residents that property development & management doesn't have to be boring. Most property management companies refer to the team that keeps things running smoothly as maintenance, but we are NOT most property management companies. Elmington focuses on providing the best service to our residents and our owners! Elmington Property Management Purpose And Core Values The relentless focus on genuine care and standards of excellence for our residents, guests, and clients is our highest mission. Our common purpose is to make a meaningful impact in the lives of others through selfless service. Our Core Values Win As One: We treat everyone with respect, kindness, and empathy. Harnessing cross-functional collaboration, we elevate success, understanding the principle good for the hive, good for the bee. By Any Means: No matter the ask, we find a way and take total ownership to make it happen. We Forget The Ordinary, by making the impossible ideas possible, consistently going above and beyond, without compromising integrity. Continual Growth: We seize every opportunity to grow and develop as individuals, employees, and as a company. Be Clear, Be Kind: We believe in the kindness of clarity, courageously embracing hard conversations to advance together with shared understanding and transparency. EPM's Leasing Consultants are essential to the property's overall success supporting the day to day operations while ensuring our residents satisfaction. Our next Leasing Consultant will ensure efficient operations by meeting the leasing and financial goals and performance of your community, while delivering excellent customer service. Knowledge/Skills/Abilities Effectively manage the community's reputation via social media, direct communication, and marketing. Be the primary communicator to prospects, residents, vendors, and your market. Constantly learn and search for ways to improve traffic, leasing, and total income. Work with passion and take pride in what you do. Be an effective listener who offers helpful solutions. Possess great energy, enjoy challenges, and constantly set and reach new goals. Work alongside the Community Director in achievement of property goals. Essential Job Functions Provides exemplary customer service to all residents proactively solving issues, and creating a warm and welcoming environment for all.. Abides by federal fair housing standards and all other applicable laws. Develops their professional skills, seeking continual growth and learning from mistakes. Embodies company policies and procedures in all interactions. Presents a professional image and effectively represents the company to residents, vendors, and owners alike. Operates computers and other technological devices on site. Represents the community on the phone and in written communication. Greets residents, cleans and maintains a neat office, and serves as a point of contact. Completes prospective resident tours, showcasing the property with pride. Resolves issues in a timely manner with a focus on customer service. Responds to issues outside of normal work schedule when required to ensure the safety and satisfaction of residents. Drives property performance by participating in resident events, marketing the property, and focusing on resident retention. Performs all other duties, as assigned. Specific Education Or Experience (1) year of multi-family property management experience preferred. Previous Leasing experience preferred. Customer Experience Specialists or related fields encouraged to apply. Previous experience working with a team to meet success. Physical Demands And Work Environment Frequently sit, stand and walk. Regularly required to talk or hear. Frequently required to use hands or fingers to handle or feel objects, tools or controls. Occasionally required to climb or balance, stoop, kneel, crouch or crawl. Occasionally lift and/or move up to 25 pounds. Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus. The noise level in the work environment is usually moderate. Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary. Travel Requirements Travel up to 5% of the time. The Elmington Experience We're creating a different kind of company at EPM. We promise we will never be ordinary, which we hope you can see by this job description. At EPM, you will be pushed to accomplish more than you ever thought possible. You will be challenged by your team leader and your peers to achieve more and to find better ways and do your best work. If you believe in yourself, enjoy a challenge, and appreciate working with exceptional people, then EPM could very well be the last company you ever work for. Elmington Property Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.