1) Record Complaints from customers & ensure proper documentation 2) Assign complaints to the appropriate service engineer 3) Keep customers informed about the status of their service requests 4) Timely prepare of invoices & payments follow-up Provident fund Annual bonus

Male candidates with 12th pass + ITI certification / Diploma in Mech Eng having 3 years of Exp. in AC technician role in Mumbai Key Responsibilities: Assist senior technicians on service calls at various customer locations to perform maintenance, repairs, and installations for air conditioning systems. Use the company’s mobile app to accept jobs, update real-time service reports, and maintain job status. Troubleshoot and diagnose issues in AC systems, working closely with a senior technician to implement effective solutions. Adhere to safety protocols and ensure all tools and equipment are used properly. Communicate clearly and professionally with customers regarding service details and repair updates. Must own a smartphone to operate the company app for real-time Dress formally with closed formal shoes for a professional appearance at work sites.