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Team Lead - US Healthcare Hexaware Technologies

5.0 - 7.0 years

5 - 6 Lacs

navi mumbai

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Shift Times : US Shits Location : Navi Mumbai Role & responsibilities Overall responsibility for ensuring eligibility services meet or exceed client and operational KPIs Serve as a resource/SME for team members and projects on all aspects of Eligibility including, but not limited to COBRA, Dependent Eligibility Audits, Electronic Eligibility, automated enrollment, Real Time Eligibility, ID cards, in addition to manual enrollment. Develop, maintain and manage operational dashboards that include KPIs and staff resource plans Manage and prioritize department, team and individual plans actions with a client centric and forward thinking perspective Use process methodologies, like root cause analy...

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