Job description: To make arrangements for Training, Functions etc. as when required To handle grievances of Factory and other locations Employees such as Attendance, Leave cards, Salary etc. To monitor security & Housekeeping activity of factory and other premises on day to day basis & submit report to seniors. To assist seniors in various task /assignments To follow instruction of seniors for time to time Payroll Time office ISO documentation Legal Compliance Performance & appraisal Housekeeping Monitoring Joining & Exit formalities Employee Engagement Activity Job Type: Full-time Job Type: Full-time Pay: ₹16,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Ability to commute/relocate: Kondhwa BK, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Education: Master's (Required) Experience: HR and Administration : 2 years (Required) Work Location: In person
Plan, co-ordinate and control the activities of the customer service team to maintain and enhance customer relationships and meet organizational and operational objectives. Main Job Tasks and Responsibilities develop and implement customer service policies and procedures define and communicate customer service standards review and assess customer service contracts oversee the achievement and maintenance of agreed customer service levels and standards direct the daily operations of the customer service team plan, prioritize and delegate work tasks to ensure proper functioning of the department ensure the necessary resources and tools are available for quality customer service delivery review customer complaints track customer complaint resolution handle complex and escalated customer service issues monitor accuracy of reporting and data base information analyze relevant data to determine customer service outputs identify and implement strategies to improve quality of service, productivity and profitability liaise with company management to support and implement growth strategies co-ordinate and manage customer service projects and initiatives ensure budget requirements are met evaluate and performance manage staff identify and address staff training and coaching needs Key Competencies communication skills customer service focus supervisory skills problem analysis and problem-solving decision-making planning and organizing initiative flexibility presentation skills stress tolerance Requirements Education and Experience relevant bachelor's degree Service experience – 5 years in relevant industry in-depth knowledge of customer service principles and practices proficiency in MS Office applications, CRM product knowledge Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Undri, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Experience: Customer Service: 4 years (Required) Work Location: In person Speak with the employer +91 8552970101
Min. Experience required - 3 to 4 Yrs. Qualification - Min. Graduation Known Languages Expected - Hindi, English, Tamil, Telugu. Job Responsibilities: · Taking care of all day to day activities involved in service department. · Co coordinating with Head Office to ensure customer delight and operational excellence. · Taking a leadership role in initiating best practices and decisions which help in furthering the role of services. · Ensuring that Customer case are resolved within the standard TAT. · Follow up with Customers & Service centers for dealers. · Ensuring that all the cases are registered in CRM with correct customer’s details. · To assist seniors in various task /assignments · To follow instruction of seniors for time to time. To assist seniors in various task /assignments Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Undri, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Required) Experience: Service Coordinator: 1 year (Preferred) Work Location: In person
Qualifications: Minimum Graduate from any field. Must have knowledge of MS Office (Excel) Experience : Minimum 1-2 Years of experience in Dispatch field. Salary : Rs. 15000/- to 20000/- per month. Job Description: · Dispatch as per Schedule · Proper co-ordination with Production & Sales Team · Proper supervision & documentation of Dispatch Material · To prepare & maintain ISO documentation. · To assist seniors in various task /assignments · To follow instruction of seniors for time to time · Other responsibilities given by senior’s time to time Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Undri, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Experience: Dispatching: 2 years (Required) License/Certification: Driving Licence (Preferred) Work Location: In person
Min. Experience required - 3 to 4 Yrs. Qualification - Min. Graduation Known Languages Expected - Hindi, English, Tamil, Telugu. Job Responsibilities: · Taking care of all day to day activities involved in service department. · Co coordinating with Head Office to ensure customer delight and operational excellence. · Taking a leadership role in initiating best practices and decisions which help in furthering the role of services. · Ensuring that Customer case are resolved within the standard TAT. · Follow up with Customers & Service centers for dealers. · Ensuring that all the cases are registered in CRM with correct customer’s details. · To assist seniors in various task /assignments · To follow instruction of seniors for time to time. To assist seniors in various task /assignments Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Undri, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Required) Experience: Service Coordinator: 1 year (Preferred) Work Location: In person