Plan, co-ordinate and control the activities of the customer service team to maintain and enhance customer relationships and meet organizational and operational objectives. Main Job Tasks and Responsibilities develop and implement customer service policies and procedures define and communicate customer service standards review and assess customer service contracts oversee the achievement and maintenance of agreed customer service levels and standards direct the daily operations of the customer service team plan, prioritize and delegate work tasks to ensure proper functioning of the department ensure the necessary resources and tools are available for quality customer service delivery review customer complaints track customer complaint resolution handle complex and escalated customer service issues monitor accuracy of reporting and data base information analyze relevant data to determine customer service outputs identify and implement strategies to improve quality of service, productivity and profitability liaise with company management to support and implement growth strategies co-ordinate and manage customer service projects and initiatives ensure budget requirements are met evaluate and performance manage staff identify and address staff training and coaching needs Key Competencies communication skills customer service focus supervisory skills problem analysis and problem-solving decision-making planning and organizing initiative flexibility presentation skills stress tolerance Requirements Education and Experience relevant bachelor's degree Service experience – 5 years in relevant industry in-depth knowledge of customer service principles and practices proficiency in MS Office applications, CRM product knowledge Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Undri, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Home Appliance Service: 5 years (Required) Language: English (Preferred) Hindi (Preferred) Work Location: In person Expected Start Date: 16/06/2025
General Purpose Plan, co-ordinate and control the activities of the customer service team to maintain and enhance customer relationships and meet organizational and operational objectives. Main Job Tasks and Responsibilities develop and implement customer service policies and procedures define and communicate customer service standards review and assess customer service contracts oversee the achievement and maintenance of agreed customer service levels and standards direct the daily operations of the customer service team plan, prioritize and delegate work tasks to ensure proper functioning of the department ensure the necessary resources and tools are available for quality customer service delivery review customer complaints track customer complaint resolution handle complex and escalated customer service issues monitor accuracy of reporting and data base information analyze relevant data to determine customer service outputs identify and implement strategies to improve quality of service, productivity and profitability liaise with company management to support and implement growth strategies co-ordinate and manage customer service projects and initiatives ensure budget requirements are met evaluate and performance manage staff identify and address staff training and coaching needs Key Competencies communication skills customer service focus supervisory skills problem analysis and problem-solving decision-making planning and organizing initiative flexibility presentation skills stress tolerance Education and Experience relevant bachelor's degree Service experience – 5 years in relevant industry in-depth knowledge of customer service principles and practices proficiency in MS Office applications, CRM product knowledge Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Kondhwa, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: service coordinator: 3 years (Required) Language: English (Required) Hindi (Required)
To make arrangements for Training, Functions etc. as when required To handle grievances of Factory and other locations Employees such as Attendance, Leave cards, Salary etc. To monitor security & Housekeeping activity of factory and other premises on day to day basis & submit report to seniors. To assist seniors in various task /assignments To follow instruction of seniors for time to time Payroll Time office ISO documentation Legal Compliance Performance & appraisal Housekeeping Monitoring Joining & Exit formalities Employee Engagement Activity Job Type: Full-time Pay: ₹16,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Ability to commute/relocate: Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Education: Master's (Required) Experience: total work: 2 years (Required)
Qualification: Diploma/B. E. in Mechanical Engineering Experience: 2 to 3 years Job responsibilities: Incoming inspection of Raw material and piece parts, Feedback to vendors for quality improvements, Maintaining vendor rating system, In-process inspection and process audits, Out- going inspection, Process improvements, Plotting quality trends for In-process quality (Fall Off Rate FOR) and Outgoing quality index. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Fixed shift Ability to commute/relocate: Kondhwa, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Education: Diploma (Preferred) Experience: Quality assurance: 2 years (Preferred)
Location of job - In Office - HO Pune (Desk Job). Preferred Male Candidates only. Required Qualification - Minimum Graduation in any field. (B. Com, BBA, MBA) Experience - Minimum 5 years Required - Strong Communication & Presentation skills (English, Hindi, Marathi) JOB RESPONSIBILITIES: · Assist the Head of Production & Procurement in planning and implementing strategies to attract customers · Develop new dealers and distributors. · Coordinate daily customer service operations (e.g. sales processes, orders and payments) · Track the progress of weekly, monthly, quarterly and annual objectives · Supervise and motivate staff to perform their best · Coach and support new and existing Sales Associates · Monitor retail operating costs, budgets and resources · Communicate with clients and evaluate their needs · Analyze consumer behavior and adjust product positioning · Create reports, analyze and interpret retail data, like revenues, expenses and competition · To follow the instructions / responsibilities given by your superiors from time to time Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Provident Fund Schedule: Day shift Ability to commute/relocate: Undri, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Sales Manager: 5 years (Required) Work Location: In person Expected Start Date: 01/07/2025
To make arrangements for Training, Functions etc. as when required To handle grievances of Factory and other locations Employees such as Attendance, Leave cards, Salary etc. To monitor security & Housekeeping activity of factory and other premises on day to day basis & submit report to seniors. To assist seniors in various task /assignments To follow instruction of seniors for time to time Payroll Time office ISO documentation Legal Compliance Performance & appraisal Housekeeping Monitoring Joining & Exit formalities Employee Engagement Activity Job Type: Full-time Pay: ₹16,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Ability to commute/relocate: Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Education: Master's (Required) Experience: total work: 2 years (Required) Work Location: In person
To make arrangements for Training, Functions etc. as when required To handle grievances of Factory and other locations Employees such as Attendance, Leave cards, Salary etc. To monitor security & Housekeeping activity of factory and other premises on day to day basis & submit report to seniors. To assist seniors in various task /assignments To follow instruction of seniors for time to time Payroll Time office ISO documentation Legal Compliance Performance & appraisal Housekeeping Monitoring Joining & Exit formalities Employee Engagement Activity Job Type: Full-time Pay: ₹16,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Ability to commute/relocate: Kondhwa, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Education: Master's (Required) Experience: total work: 2 years (Required) Work Location: In person
Greetings...! Walk in Interview (10/07/2025 - 19/07/2025) Time: 02:30 PM to 04:30 PM Required Apprentice Trainee (10th & 12th). We have 10+ Vacancies for the Apprentice Trainees in our Organization in various stages of Production. Interested candidates can send their resumes to the below Email Address & come to the walk in interview from 08/05/2025 to 10/05/2025. hr@elica.in Contact No. - 8552970101 Qualification Required: 10th or 12th. Experience: Freshers can also apply. Address For Interview : Meera Crystal Building, 1st Floor, S. No. 13(P), 14(P), 15(P), Near Hills & Dales Society, Amenity Space Plot No. 3, Undri, Pune – 411060, Maharashtra, India Job Type: Contractual / Temporary Contract length: 36 months Pay: From ₹16,000.00 per month Ability to commute/relocate: Kondhwa, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Education: Secondary(10th Pass) (Preferred) Work Location: In person Speak with the employer +91 8552970101 Expected Start Date: 14/07/2025
Plan, co-ordinate and control the activities of the customer service team to maintain and enhance customer relationships and meet organizational and operational objectives. Main Job Tasks and Responsibilities develop and implement customer service policies and procedures define and communicate customer service standards review and assess customer service contracts oversee the achievement and maintenance of agreed customer service levels and standards direct the daily operations of the customer service team plan, prioritize and delegate work tasks to ensure proper functioning of the department ensure the necessary resources and tools are available for quality customer service delivery review customer complaints track customer complaint resolution handle complex and escalated customer service issues monitor accuracy of reporting and data base information analyze relevant data to determine customer service outputs identify and implement strategies to improve quality of service, productivity and profitability liaise with company management to support and implement growth strategies co-ordinate and manage customer service projects and initiatives ensure budget requirements are met evaluate and performance manage staff identify and address staff training and coaching needs Key Competencies communication skills customer service focus supervisory skills problem analysis and problem-solving decision-making planning and organizing initiative flexibility presentation skills stress tolerance Requirements Education and Experience relevant bachelor's degree Service experience – 5 years in relevant industry in-depth knowledge of customer service principles and practices proficiency in MS Office applications, CRM product knowledge Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Undri, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Home Appliance Service: 5 years (Required) Language: English (Preferred) Hindi (Preferred) Work Location: In person
General Purpose Plan, co-ordinate and control the activities of the customer service team to maintain and enhance customer relationships and meet organizational and operational objectives. Main Job Tasks and Responsibilities develop and implement customer service policies and procedures define and communicate customer service standards review and assess customer service contracts oversee the achievement and maintenance of agreed customer service levels and standards direct the daily operations of the customer service team plan, prioritize and delegate work tasks to ensure proper functioning of the department ensure the necessary resources and tools are available for quality customer service delivery review customer complaints track customer complaint resolution handle complex and escalated customer service issues monitor accuracy of reporting and data base information analyze relevant data to determine customer service outputs identify and implement strategies to improve quality of service, productivity and profitability liaise with company management to support and implement growth strategies co-ordinate and manage customer service projects and initiatives ensure budget requirements are met evaluate and performance manage staff identify and address staff training and coaching needs Key Competencies communication skills customer service focus supervisory skills problem analysis and problem-solving decision-making planning and organizing initiative flexibility presentation skills stress tolerance Education and Experience relevant bachelor's degree Service experience – 5 years in relevant industry in-depth knowledge of customer service principles and practices proficiency in MS Office applications, CRM product knowledge Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Undri, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: service coordinator: 3 years (Required) Language: English (Required) Hindi (Required) Work Location: In person
General Purpose Plan, co-ordinate and control the activities of the customer service team to maintain and enhance customer relationships and meet organizational and operational objectives. Main Job Tasks and Responsibilities develop and implement customer service policies and procedures define and communicate customer service standards review and assess customer service contracts oversee the achievement and maintenance of agreed customer service levels and standards direct the daily operations of the customer service team plan, prioritize and delegate work tasks to ensure proper functioning of the department ensure the necessary resources and tools are available for quality customer service delivery review customer complaints track customer complaint resolution handle complex and escalated customer service issues monitor accuracy of reporting and data base information analyze relevant data to determine customer service outputs identify and implement strategies to improve quality of service, productivity and profitability liaise with company management to support and implement growth strategies co-ordinate and manage customer service projects and initiatives ensure budget requirements are met evaluate and performance manage staff identify and address staff training and coaching needs Key Competencies communication skills customer service focus supervisory skills problem analysis and problem-solving decision-making planning and organizing initiative flexibility presentation skills stress tolerance Education and Experience relevant bachelor's degree Service experience – 5 years in relevant industry in-depth knowledge of customer service principles and practices proficiency in MS Office applications, CRM product knowledge Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Undri, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: service coordinator: 3 years (Required) Language: English (Required) Hindi (Required) Work Location: In person
Job Description: We are looking for a reliable and responsible cab driver to join our company. The ideal candidate should have a calm and professional demeanor ( non-addicted, sober, and disciplined). Responsibilities: Safely drive company vehicle to assigned destinations. Ensure the vehicle is well-maintained and clean. Follow traffic rules and company policies. Maintain a log of travel, fuel, and maintenance. Cooperate with clients and company staff politely and respectfully. Report any vehicle issues immediately to the management. Requirements: Valid driver’s license (LMV). Must be nirvyasani (free from addictions like alcohol, smoking, or drugs). Good knowledge of local routes and traffic patterns. Punctual, honest, and well-mannered. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Ability to commute/relocate: Undri, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Education: Higher Secondary(12th Pass) (Preferred) Experience: Driving: 4 years (Preferred) License/Certification: LMV Licence (Preferred) Work Location: In person
Qualifications: Minimum Graduate from any field. Must have knowledge of MS Office (Excel) Experience : Minimum 1-2 Years of experience in Dispatch field. Salary : Rs. 15000/- to 20000/- per month. Job Description: · Dispatch as per Schedule · Proper co-ordination with Production & Sales Team · Proper supervision & documentation of Dispatch Material · To prepare & maintain ISO documentation. · To assist seniors in various task /assignments · To follow instruction of seniors for time to time · Other responsibilities given by senior’s time to time Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Undri, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Dispatching: 2 years (Preferred) License/Certification: Driving Licence (Preferred) Work Location: In person
General Purpose Plan, co-ordinate and control the activities of the customer service team to maintain and enhance customer relationships and meet organizational and operational objectives. Main Job Tasks and Responsibilities develop and implement customer service policies and procedures define and communicate customer service standards review and assess customer service contracts oversee the achievement and maintenance of agreed customer service levels and standards direct the daily operations of the customer service team plan, prioritize and delegate work tasks to ensure proper functioning of the department ensure the necessary resources and tools are available for quality customer service delivery review customer complaints track customer complaint resolution handle complex and escalated customer service issues monitor accuracy of reporting and data base information analyze relevant data to determine customer service outputs identify and implement strategies to improve quality of service, productivity and profitability liaise with company management to support and implement growth strategies co-ordinate and manage customer service projects and initiatives ensure budget requirements are met evaluate and performance manage staff identify and address staff training and coaching needs Key Competencies communication skills customer service focus supervisory skills problem analysis and problem-solving decision-making planning and organizing initiative flexibility presentation skills stress tolerance Education and Experience relevant bachelor's degree Service experience – 5 years in relevant industry in-depth knowledge of customer service principles and practices proficiency in MS Office applications, CRM product knowledge Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Undri, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: service coordinator: 3 years (Required) Language: English (Required) Hindi (Required) Work Location: In person