3 Elevators Technician Jobs

Job Description Position: - Executive- Maintenance (Technician) Job Location: - Noida Experience- 4+ years Customer relationship management Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication (callout ETA, job performed, etc) Responsible for accurate and real time back reporting of work performed (at the equipment level) in order to ensure the accuracy of e-Optimum and Customer Notification. Accountable for maintaining excellent relationships with the customers, the contact person and end-users presents on site, by applying the Ambassador attitude. Accountable for equipment safety and performance Accountable for managing the site environment during service operations Accountable for identifying site risk, and communicate them to his supervisor Accountable to take immediate action on site in case of high risk identification and to apply the escalation procedure Accountable for identifying unplanned service repairs based on the equipment needs, contacting the on-site contact person, get his approval if not covered by the contract, and perform them. Service operations Accountable for the end-users and the site safety Accountable for the safe working environment Responsible for safe working practices and carrying out the operations according to maintenance instructions and safety instructions. Accountable for the execution of the service visits (planned maintenance, callouts and service repairs) respecting the schedule and time limit (callout), the quality standards, the time allocation and the processes Responsible for effectively planning his workload, in conjunction with the service supervisor Accountable for raising sales lead to his supervisor Accountable for very precise and timely back reporting of the work done according to the process Responsible for submitting time sheets based on the execution Responsible for managing his proximity stock (shelving, inventory, stock transfer, etc), identifying the spare need, requesting the spare to his supervisor. Responsible for keeping the service tooling, van, instruments, etc safe, maintained and in good condition Contributes to the ongoing improvement of the products, the methods and the safety by feedback to the PCM organization and his supervisor

Job Description Position: - Executive/ Senior Executive, Maintenance(Major Breakdown) Job Location: - Gurgaon Experience- 8+ years About Kone- Our four Areas have the accountability for commercial strategies, direction and full chain results for each of our business lines. Our seven global functions are organized to support the Areas and local teams working as one KONE and enabling benefits of global scale. The organizational structures have been designed to form a solid basis for long-term competitiveness and profitability in a changing environment. Purpose: Technician provide support to the maintenance organization in solving complex technical issues and spreading technical knowledge through the organization. Field Troubleshooter is typically involved in resolution of callouts or other complex technical issues if the Technical Helpdesk Troubleshooter (first point of contact in technical queries) is not able to support the preventive maintenance onsite. In some cases, Field Troubleshooters can also provide remote support when Technical Helpdesk Troubleshooters need to consult them in their specific areas of expertise. Responsibilities and Key activities: - Service operations * Responsible for safe working practices and carrying out the operations according to maintenance and safety instructions to ensure safety of end-users and other employees. * Responsible for solving complex technical issues that THD has assigned to him/her . * Responsible for performing first visits of new equipment coming from competitors or KONE when requested by sales/supervisor. * Responsible for identifying any technical issues in equipment under maintenance that could cause call outs or safety hazards and fix the issues, create sales leads and/or communicate to THD Manager. * Responsible for actively identifying any technical competence gaps to maintain new equipment in service (both from competitor and from new equipment) and communicate it to Maintenance. Supervisor / Technical Helpdesk Manager * Responsible for giving feedback to any repair or adjustment needs that could reduce call outs and actively communicate with Technical Helpdesk Manager. * Contributes to the ongoing improvement of products, methods and safety by providing feedback to THD Manager. * Responsible for effectively planning his/her workload, in conjunction with THD Manager. * Responsible for solving complex remote monitoring / alarm system issues that THD has assigned to him/her customer relationship management. * Responsible for customer satisfaction through quality of service and through proactive and precise on-site communication. * Accountable for maintaining excellent relationships with the customers and users present on site by applying the service mindset. Leadership / People management * Accountable for improving the competence of the Preventive Maintenance by explaining the root causes and the solutions of the technical issues solved * Responsible for spreading the knowledge of Field Letters, Express Letters and new maintenance methodologies (ASG documents). * Responsible for giving training/coaching to Preventive Maintenance nominated by the THD / Maintenance Operations manager

Job Description Position: - Executive- Maintenance (Technician) Job Location: - Pune East Experience- 4+ years Customer relationship management Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication (callout ETA, job performed, etc) Responsible for accurate and real time back reporting of work performed (at the equipment level) in order to ensure the accuracy of e-Optimum and Customer Notification. Accountable for maintaining excellent relationships with the customers, the contact person and end-users presents on site, by applying the Ambassador attitude. Accountable for equipment safety and performance Accountable for managing the site environment during service operations Accountable for identifying site risk, and communicate them to his supervisor Accountable to take immediate action on site in case of high risk identification and to apply the escalation procedure Accountable for identifying unplanned service repairs based on the equipment needs, contacting the on-site contact person, get his approval if not covered by the contract, and perform them. Service operations Accountable for the end-users and the site safety Accountable for the safe working environment Responsible for safe working practices and carrying out the operations according to maintenance instructions and safety instructions. Accountable for the execution of the service visits (planned maintenance, callouts and service repairs) respecting the schedule and time limit (callout), the quality standards, the time allocation and the processes Responsible for effectively planning his workload, in conjunction with the service supervisor Accountable for raising sales lead to his supervisor Accountable for very precise and timely back reporting of the work done according to the process Responsible for submitting time sheets based on the execution Responsible for managing his proximity stock (shelving, inventory, stock transfer, etc), identifying the spare need, requesting the spare to his supervisor. Responsible for keeping the service tooling, van, instruments, etc safe, maintained and in good condition Contributes to the ongoing improvement of the products, the methods and the safety by feedback to the PCM organization and his supervisor