Receptionist: IGI T3 Roles & Responsibilities Key Responsibilities: * Greeting & Guiding: Warmly welcome and assist passengers, visitors, and staff. Provide clear directions within the terminal and to various services (e.g., check-in counters, gates, lounges, restrooms, baggage claim, transport hubs). * Information Dissemination: Offer accurate, up-to-date flight information (arrivals/departures, delays, gate changes). Answer general queries about airport facilities, amenities, and procedures. * Problem Resolution: Address passenger concerns, complaints, or inquiries efficiently and courteously. Escalate complex issues to appropriate departments. * Communication Hub: Act as a central point of contact. Manage incoming calls, transfer them to relevant personnel, and take messages. Use public address system for announcements when necessary. * Administrative Support: Maintain a tidy reception area. Distribute brochures or information leaflets. Assist with basic administrative tasks as required. * Emergency Protocol: Understand and assist with emergency procedures and crowd management during critical situations. * Customer Service Excellence: Ensure a positive and helpful experience for all individuals, reflecting the airport's high standards. Job Type: Full-time Pay: ₹19,000.00 - ₹23,000.00 per month Language: English (Preferred) Work Location: In person

Receptionist: IGI T3 Roles & Responsibilities Key Responsibilities: * Greeting & Guiding: Warmly welcome and assist passengers, visitors, and staff. Provide clear directions within the terminal and to various services (e.g., check-in counters, gates, lounges, restrooms, baggage claim, transport hubs). * Information Dissemination: Offer accurate, up-to-date flight information (arrivals/departures, delays, gate changes). Answer general queries about airport facilities, amenities, and procedures. * Problem Resolution: Address passenger concerns, complaints, or inquiries efficiently and courteously. Escalate complex issues to appropriate departments. * Communication Hub: Act as a central point of contact. Manage incoming calls, transfer them to relevant personnel, and take messages. Use public address system for announcements when necessary. * Administrative Support: Maintain a tidy reception area. Distribute brochures or information leaflets. Assist with basic administrative tasks as required. * Emergency Protocol: Understand and assist with emergency procedures and crowd management during critical situations. * Customer Service Excellence: Ensure a positive and helpful experience for all individuals, reflecting the airport's high standards. Job Type: Full-time Pay: ₹19,000.00 - ₹23,000.00 per month Language: English (Preferred) Work Location: In person