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Senior Associate, Global Technical Support - Optical Ciena

4.0 - 8.0 years

0 Lacs

haryana

On-site

As a Senior Associate in Global Technical Support at Ciena, you will play a crucial role in providing 24x7 remote and on-site post-sales technical support for various Ciena products, focusing on fiber optic transport systems and network planning. Your expertise in SONET/SDH, OTN, and Carrier Ethernet technologies will be essential in troubleshooting technical issues and collaborating with different teams to enhance system performance. **Key Responsibilities:** - Provide system-level post-sales support, including testing, troubleshooting, and remote technical assistance for Ciena products. - Deliver 24x7 remote technical support and be available for on-call duties during evenings and weekends...

Posted 5 days ago

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