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2.0 - 5.0 years
2 - 5 Lacs
navi mumbai
Work from Office
Responding to customer service requests online /off line, diagnosing equipment problems and providing timely and effective. Knowledge of PLC, Automation, Electronic equipment servicing and maintenance Collaborating with internal teams, including sales, engineering and product development, to address customer needs and provide technical assistance. Documenting service activities, including service reports, repair logs and customer communication, to maintain accurate records and ensure traceability. Your tasks Diagnose technical issues reported by customers through phone, email, or ticketing systems, providing remote troubleshooting and guidance. Schedule and coordinate service visits and appo...
Posted 3 months ago
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