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2.0 - 6.0 years
2 - 4 Lacs
Ahmedabad
Work from Office
Field Operations (First Half of Day): Conduct thorough on-site inspections and investigations to detect cases of electricity theft, meter tampering, unauthorized connections, and other irregularities within the low and high tension (LT/HT) distribution network. Proactively identify and analyse electrical circuits to pinpoint potential points of theft and unauthorized connections, including bypasses, direct tapping, and alterations to metering systems. Possess the ability to recognize legitimate vs. illicit electrical connections and understand the various methods employed for electricity theft. Collect precise technical evidence, document findings with detailed electrical schematics/diagrams where necessary and prepare comprehensive field reports. Engage with consumers, local authorities, and law enforcement agencies during investigations, maintaining a professional, assertive and factual behaviour. Identify high-risk areas prone to revenue loss and implement proactive measures to deter future theft. Coordinate effectively with technical teams for necessary disconnections, rectifications, or meter replacements as per company policy and electrical safety standards. Office Operations (Second Half of Day ): • Analyse extensive consumption data, billing patterns, and other relevant information using internal systems to identify suspicious trends indicative of theft or revenue leakages. • Utilize SAP modules (specifically those related to billing, customer service, and asset management) for comprehensive data analysis, efficient case management, and accurate reporting. • Prepare detailed investigation reports, present technical findings clearly, and recommend appropriate legal and technical actions. • Follow up on ongoing cases, ensuring timely resolution, recovery of dues, and escalation to legal teams where necessary. • Maintain accurate records of all investigations, technical actions taken, and revenue recovered/protected within the SAP system.
Posted 1 week ago
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