Learning Experience Leader (Fintech) TaskUs

3.0 - 7.0 years

0 Lacs

bhopal, madhya pradesh

On-site

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping clients represent, protect, and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in various sectors such as social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has led to the company's global expansion to approximately 45,000 employees across twenty-three locations in twelve countries, including the Philippines, India, and the United States. TaskUs began with the vision to create a unique Business Processing Outsourcing (BPO) model. The company values constant innovation, readiness to tackle challenges, and consistency in an ever-evolving world to drive growth for its partners. At TaskUs, employees" well-being is a priority, reflected in competitive industry salaries, comprehensive benefits packages, and a People First culture. Various departments like Total Rewards, Wellness, HR, and Diversity contribute to fostering an inclusive environment and positive community impact. Internal mobility and professional growth opportunities are actively encouraged at every career stage within TaskUs. As a Learning Experience Leader at TaskUs, you will be responsible for creating and maintaining a positive and professional learning environment. Your role involves designing and expanding training and development programs, ensuring alignment of Foundation Skills Training with Product Specific Training methodologies and initiatives. You will set standards and expectations through your conduct, work ethic, integrity, and character. Additionally, you will create and deliver training for end-users, partners, and distributors, covering curriculum, training, and exams, as well as delivering technical preparatory training based on enterprise needs. Continuous improvement of training programs, revision of programs as needed, maintenance of training documents, and effective induction program creation are also key responsibilities. Monitoring and reviewing trainees" progress, ensuring statutory training requirements are met, understanding E-learning techniques, researching new workplace learning technologies and methodologies, and ensuring adherence to the company's Code of Conduct are also part of the role. TaskUs values diversity, inclusivity, and equitable practices, welcoming applicants from diverse backgrounds and circumstances. The company is committed to providing equal access to opportunities and encourages applicants to explore all career opportunities by applying through the provided URL: https://www.taskus.com/careers/.,

Posted 2 weeks ago

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Group Manager - Process Training (AP/AR/RTR) - Hyderabad WNS

5.0 - 12.0 years

0 Lacs

hyderabad, telangana

On-site

As a Group Manager (B1) - Training, your main responsibility is to oversee the creation, management, and execution of training in the relevant business vertical. You will ensure the successful integration of training and development programs so that employees can competently meet the business needs. Your role involves supervising the training and development section of the business, coaching, mentoring, and leading training managers, as well as innovating and implementing best practices in the field of training. Your key responsibilities will include liaising with clients to understand training needs for specific projects, designing tailor-made training programs, ensuring strict compliance with the training governance plan, identifying training and development needs within the business, designing and expanding training programs, developing effective induction programs, managing the delivery of training programs, evaluating trainers and programs, and adapting programs to changes in the work environment. Additionally, you will be responsible for conducting all trainings as per plan for F&A in verticals like Manufacturing, Retail, etc., supporting trainers in conducting training, preparing and maintaining process/training-related documents in English, maintaining a database of all conducted trainings, and providing relevant data as needed. You will also be involved in managing people to achieve set goals, defining goals for trainers, monitoring training progress for operations, resolving client queries related to knowledge management, driving continuous improvement initiatives, ensuring ISO compliance, completing internal and external calibration sessions, and developing and maintaining client and internal stakeholder relationships. To qualify for this role, you should be a Commerce Graduate with at least 5-12 years of work experience in F&A with a Commerce degree. Only candidates with a designation of DM and above are eligible to apply for this position.,

Posted 2 weeks ago

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