Business Head Learning & Development Cafemutual

10.0 - 14.0 years

0 Lacs

maharashtra

On-site

As a Business Head in Learning & Development at Cafemutual, your role will involve developing and launching training programs for fund houses, wealth managers, distributors of financial products, and the ecosystem. You will also be responsible for creating e-learning programs for clients. Your key responsibilities will include achieving sales targets by offering solutions to fund houses, banks, insurance, and institutional distributors after assessing their business requirements. Building strategic relationships with different stakeholders such as CBOs/Business Heads, CHROs, and Training heads at various organizations will be crucial. You are expected to follow a consultative approach to ide...

Posted 2 weeks ago

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Client Services Voice & Accent Trainer Interactive Brokers

7.0 - 11.0 years

0 Lacs

maharashtra

On-site

As an experienced and talented Voice and Accent Trainer at Interactive Brokers, you will play a crucial role in the Client Servicing Group by partnering with the recruiting team to identify and train potential candidates effectively. Your responsibilities will include: - Developing and delivering comprehensive training programs focusing on professional communication skills, client relationship management, phone etiquette, problem-solving, active listening, empathy, voice and accent refinement, and client service excellence. - Conducting needs assessments to identify skill gaps and creating targeted training solutions aligned with business objectives. - Monitoring and assessing client service...

Posted 3 weeks ago

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