23 Einstein Jobs

As a Technical Program Manager, youll be at the center of our GTM operations, owning and executing Salesforce and AI-powered projects that fuel our revenue and growth engine. You ll be the go-to expert for bridging technical capabilities with business needs, driving high-impact initiatives that redefine how we sell, market, and scale.If you love solving complex problems, leveraging AI to automate workflows, and maximizing the power of Salesforce to empower teams, this role is for you. A Day in the Life Own Salesforce Innovation: Oversee Salesforce enhancements, integrations, and optimizations to transform how our GTM teams operate. Drive AI Implementations: Lead end-to-end projects incorporating AI tools like Einstein Analytics, predictive insights, and automated workflows. Collaborate Lead: Partner with stakeholders across sales, marketing, and GTM operations to deliver solutions that boost efficiency and results. Project Management Excellence: Develop, execute, and track technical project plans, keeping everyone aligned and delivering on time. Make Data Work Harder: Gather and analyze requirements to deliver scalable solutions that streamline operations and drive measurable outcomes. Key Responsibilities Strategic Salesforce Optimization : Own the vision and roadmap for Salesforce implementation and customization across GTM operations. Redesign Salesforce workflows to streamline processes, improve data accuracy, and enhance team productivity, fundamentally changing how the organization operates. AI-Powered Innovation: Lead the integration of AI tools to deliver actionable insights, automate decision-making, and drive predictive analytics. Champion the adoption of AI-driven strategies across GTM teams, ensuring a transformative impact on pipeline management and revenue forecasting. End-to-End Program Leadership: Drive cross-functional technical programs that align with GTM priorities and transform operations at scale. Establish a unified framework for delivering technical projects, ensuring alignment with the company s long-term strategic goals. Data as a Catalyst for Growth: Leverage data analytics to identify bottlenecks, optimize sales processes, and drive a culture of continuous improvement. Implement data-driven strategies that enable leaders to make informed, high-impact decisions. Revolutionizing Collaboration: Serve as the bridge between business and technology teams, ensuring that all solutions align with GTM goals and enhance operational synergy. Promote a culture of innovation by introducing tools, workflows, and methodologies that inspire teams to think differently and perform better. Scalable Impact: Build scalable solutions for recurring GTM challenges, ensuring long-term efficiency and effectiveness. Create frameworks and playbooks that empower teams to replicate successes across regions and segments, fostering consistency and growth. Change Management Leadership: Act as a key change agent, driving the adoption of technical innovations and fostering a mindset of adaptability and continuous learning. Design and execute training programs that equip teams to fully leverage Salesforce and AI capabilities, embedding these technologies into the company s DNA. What You Need A Bachelor s degree from a Tier 1 institution (B.Tech/ MBA preferred). 5+ years of experience in program management, with a focus on Salesforce and AI projects. Salesforce Admin Certified (preferred) , with hands-on expertise in implementing and managing Salesforce solutions. Proven success in delivering AI-powered projects that drive measurable impact. Exceptional project management skills able to plan, prioritize, and execute complex initiatives. Strong technical acumen to translate business requirements into scalable solutions. Outstanding leadership and communication skills to rally teams and stakeholders around your vision. Passion for innovation and the ability to think creatively to solve challenging problems.

Role Overview: You will be responsible for leading Salesforce development projects, designing efficient solutions, and providing technical leadership to development teams. Your expertise in Salesforce ecosystem and ability to collaborate with business stakeholders will be crucial in delivering high-quality solutions. Key Responsibilities: - Lead Salesforce development projects, ensuring best practices in coding, configuration, and integration. - Translate business requirements into scalable and efficient Salesforce solutions. - Oversee the implementation and customization of Partner Portal to enhance partner collaboration and engagement. - Design and implement solutions leveraging Salesforce Data Cloud for unified customer data and actionable insights. - Apply Einstein AI capabilities for predictive analytics, personalization, and automation across Sales, Service, and Marketing. - Integrate and optimize Agentforce to empower service agents with AI-driven productivity tools. - Provide technical leadership and mentoring to Salesforce developers and administrators. - Ensure adherence to Salesforce security, data governance, and compliance standards. - Collaborate with cross-functional teams (business, architecture, QA, DevOps) to ensure seamless project delivery. - Stay current with Salesforce releases and new features, assessing opportunities for adoption. Qualifications Required: - 7+ years of experience in Salesforce development - Strong proficiency in Apex, LWC, Visualforce, SOQL, and Salesforce APIs. - Hands-on experience implementing Partner Portal, Data Cloud, Einstein, and Agentforce. - Proven expertise in designing and deploying scalable Salesforce solutions in enterprise environments. - Familiarity with CI/CD pipelines, Git, and DevOps tools for Salesforce. - Excellent problem-solving, leadership, and communication skills. - Salesforce certifications such as Platform Developer II, Data Cloud Consultant, or Application Architect preferred. About NTT DATA: NTT DATA is a $30 billion trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. Committed to helping clients innovate, optimize, and transform for long-term success, NTT DATA has diverse experts in more than 50 countries. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. As a part of NTT Group, NTT DATA invests over $3.6 billion each year in R&D to help organizations and society move confidently into the digital future. Visit them at us.nttdata.com.,

As a Partner Enablement Manager/Architect at Salesforce, you will play a crucial role in driving the Partner Enablement charter across the strategic Partner ecosystem in India. Your responsibilities will include creating partner engagement content and programs, delivering them via Webinars, Workshops, and Demo & Product Summits, and collaborating closely with Product Management, Engineering, Alliances & Channels, and Marketing teams. **Key Responsibilities:** - Build Broad and Deep Salesforce Product and Implementation Capabilities in the India Partner Ecosystem - Lead Partners on Salesforce value and positioning in Agentic Transformation using AI+Agents+Data+CRM - Enable Partners to leverage Assets and Resources from Salesforce for maximizing customer value - Execute enablement programs using 1:Many, 1:1 interactions and scale programs - Build Reports, Analytics, and insights on Partner Engagement - Ensure India Partner Ecosystem is fully capable of delivering all product capabilities - Build Influencers in the Partner Ecosystem and assess partner capability across domains - Create programs to expand the capacities of certified professionals in the Partner Ecosystem **Qualifications Required:** - Passionate about partners and building a robust Partner ecosystem - 8+ years of experience in consulting and implementing Salesforce, preferably across clouds and industries - Hands-on technical consulting and solution implementation experience with Salesforce CRM, Platform, Industry Clouds, etc. - Excellent communication and presentation skills across various audiences - Ability to create enablement content and deliver sessions effectively - Collaborative mindset and ability to work closely with cross-functional teams - Experience in managing and contributing to Scale Enablement programs **Additional Details:** This role offers a fast-paced, startup-like environment where you can make a significant impact and work alongside a great team. You will be encouraged to unleash your potential and drive programs through flawless execution. Salesforce provides benefits and resources to support your well-being and growth while accelerating your impact with AI agents. Apply today to join Salesforce and shape the future by redefining what's possible for yourself, AI, and the world.,

As a Digital Solution Consultant Lead at NTT DATA, you will play a crucial role in driving the design, development, and delivery of Salesforce-based solutions. Your expertise across the Salesforce ecosystem, including Partner Portal, Data Cloud, Einstein, and Agentforce, will be utilized to lead development teams, collaborate with business stakeholders, and deliver scalable, high-quality solutions. **Key Responsibilities:** - Lead Salesforce development projects, ensuring best practices in coding, configuration, and integration. - Translate business requirements into scalable and efficient Salesforce solutions. - Oversee the implementation and customization of Partner Portal to enhance partner collaboration and engagement. - Design and implement solutions leveraging Salesforce Data Cloud for unified customer data and actionable insights. - Apply Einstein AI capabilities for predictive analytics, personalization, and automation across Sales, Service, and Marketing. - Integrate and optimize Agentforce to empower service agents with AI-driven productivity tools. - Provide technical leadership and mentoring to Salesforce developers and administrators. - Ensure adherence to Salesforce security, data governance, and compliance standards. - Collaborate with cross-functional teams (business, architecture, QA, DevOps) to ensure seamless project delivery. - Stay current with Salesforce releases and new features, assessing opportunities for adoption. **Qualifications Required:** - 7+ years of experience in Salesforce development. - Strong proficiency in Apex, LWC, Visualforce, SOQL, and Salesforce APIs. - Hands-on experience implementing Partner Portal, Data Cloud, Einstein, and Agentforce. - Proven expertise in designing and deploying scalable Salesforce solutions in enterprise environments. - Familiarity with CI/CD pipelines, Git, and DevOps tools for Salesforce. - Excellent problem-solving, leadership, and communication skills. - Salesforce certifications such as Platform Developer II, Data Cloud Consultant, or Application Architect preferred. NTT DATA is a $30 billion trusted global innovator of business and technology services. Serving 75% of the Fortune Global 100, NTT DATA is committed to helping clients innovate, optimize, and transform for long-term success. With diverse experts in more than 50 countries and a robust partner ecosystem, NTT DATA provides business and technology consulting, data and artificial intelligence services, industry solutions, and the development and management of applications, infrastructure, and connectivity. As a part of NTT Group, NTT DATA invests over $3.6 billion annually in R&D to support organizations and society as they move confidently into the digital future. Visit us at us.nttdata.com.,

You will be joining our team in Noida, India as a Salesforce Developer. With a minimum of 4+ years of experience, you are expected to have expertise in Salesforce Service Cloud, Salesforce Sales Cloud, Communities Cloud, and Salesforce Lightning framework. Your responsibilities will include developing Salesforce Lightning Components, both within the Salesforce Lightning Design System and by writing custom Lightning Components in JavaScript within the Aura framework. You should be well-versed in Apex, with extensive experience in developing custom Apex Classes and Apex Triggers. Additionally, you must have proficiency in Salesforce Query and Search Language (SoQL and SoSL). A strong understanding of Salesforce Governor limits, limit monitoring, and best practices for limit-informed development is essential for this role. Experience in developing Visualforce pages, Visualforce components, and Custom Controllers will be a part of your daily tasks. Ideal candidates will possess active Salesforce Certifications as Salesforce Developer, with a preference for additional Salesforce Administration or Advance Developer Certifications. An understanding of UX and UI design principles, along with extensive experience in Javascript, jQuery, and JS libraries is required. Experience with Salesforce administration, configuration, security model, and a firm understanding of Object-Oriented coding standards, Design Patterns, and similar best practices are expected from you. Desirable skills include Datacloud, Agentforce, Digital Transformation, and Einstein. If you are available to start within the next 30 days and possess the necessary skills and experience, we look forward to receiving your application.,

Number of Positions- 4 Location- Noida, India Minimum Experience Required -4+ years Required Skills and Experience Experience in Salesforce Service Cloud, Salesforce Sales Cloud, Communities Cloud and Salesforce Lightning framework. Fluent in Salesforce development, extensive experience developing Salesforce Lightning Components - both within the Salesforce Lightning Design System and by writing custom Lightning Components in Java Script within the Aura framework. Fluent in Apex. Extensive experience developing custom Apex Classes and Apex Triggers. Fluent in Salesforce Query and Search Language (SoQL and SoSL). Firm understanding of Salesforce Governor limits, limit monitoring, and best-practices for limit-informed development. Experience developing Visualforce pages, Visualforce components and Custom Controllers. Preference for active Salesforce Certifications as Salesforce Developer (Salesforce Certified Force.com Developer, Salesforce Certified Platform App Builder, or Salesforce Certified Platform Developer I) with preference for those who hold additional Salesforce Administration or Advance Developer Certifications (Salesforce Certified Administrator, SalesforceCertified Advanced Administrator, Salesforce Advanced Certified Force.com Developer, Salesforce Certified Platform Developer II, or certification in the Salesforce Architect family of Certifications). Understanding of UX and UI design principles. Extensive experience in Javascript, jQuery, JS libraries. Experience with Salesforce administration, configuration, security model etc. Firm understanding of Object Oriented coding standards, Design Patterns, and similar best practices. Desirable skills: Datacloud, Agentforce, Digital Transformation, Einstein Only candidates available to start within the next 30 days should apply. Show more Show less

Experience - 5-8 years Location - Bengaluru, Hyderabad and Gurugram Work Timings - 2-11 pm (Working hours might be extended) Role Overview We're seeking a hands-on Salesforce Developer who pairs strong Apex/LWC skills with practical experience enabling Salesforce AI/Einstein features (Prediction Builder, Discovery, Next Best Action, Data Cloud, CRM Analytics). You'll help TAMS teams deliver AI-assisted workflows and insights for healthcare operations, ensuring scale, security, and compliance (HIPAA/PHI). Key Responsibilities Build on-platform AI features: Implement Einstein/Prediction Builder models and integrate predictions into record pages, flows, and LWC. Configure Next Best Action strategies with invocable actions and decisioning rules. Use Einstein Discovery/CRM Analytics to surface prescriptive insights in Salesforce. Leverage Data Cloud (if in-scope) for profile unification, calculated insights, and activations. Application development: Design and develop Apex (triggers, classes, REST) , LWC , and Flows with test coverage and guardrails. Create scalable, reusable components to consume AI outputs (scores, recommendations) in UI and automation. Data and integration: Build robust API integrations (REST/SOAP, Platform Events) with enterprise systems (eligibility, claims, provider, care/UM). Partner with data teams on feature engineering, data contracts, data quality, and monitoring for AI use cases. Governance & DevOps: Follow HIPAA/PHI handling, Salesforce Shield/data masking where applicable, and least-privilege patterns. Use SFDX/Git-based CI/CD (e.g., Azure DevOps/GitHub Actions) and proper branching/release management. Quality & Observability: Establish test strategies (unit/integration/UAT), monitoring, bias checks for predictions, and result explainability. Document solution designs, runbooks, and KT for TAMS support teams. Must-Have Qualifications 58+ years Salesforce development ( Apex, LWC, Flows, SOQL , Platform Events) with enterprise-scale releases. Hands-on with Salesforce AI/Einstein in production (at least two of): Prediction Builder (end-to-end: dataset, labels, model deployment, embedding predictions in flows/LWC) Einstein Discovery / CRM Analytics (Tableau CRM) (stories, what-if analysis, prescriptions) Next Best Action (strategy builder, action frameworks) Data Cloud (data streams, identity resolution, calculated insights, activations) Strong API/integration skills (Apex callouts, Named Credentials, OAuth 2.0; middleware familiarity a plus). Proven experience in healthcare domain (payer/provider), or similarly regulated industries; working knowledge of HIPAA/PHI safeguards. Solid CI/CD with SFDX and Git; code quality tooling; automated tests (&Client75% coverage with meaningful assertions). Certifications: Salesforce Platform Developer I (required). (List all current certs on submission.) Nice-to-Have Salesforce Platform Developer II , Data Cloud Consultant , CRM Analytics & Einstein Discovery certs. Experience with MuleSoft , Event-Driven patterns, and external model integrations via invocable actions. Feature engineering/data quality for predictions; bias/accuracy monitoring playbooks. Healthcare standards exposure ( FHIR/HL7 , payer data models, UM/authorizations). Shield (encryption, FLS, audit trail), Transaction Security .

Experience - 5-8 years Location - Bengaluru, Hyderabad and Gurugram Work Timings - 2-11 pm (Working hours might be extended) Role Overview We're seeking a hands-on Salesforce Developer who pairs strong Apex/LWC skills with practical experience enabling Salesforce AI/Einstein features (Prediction Builder, Discovery, Next Best Action, Data Cloud, CRM Analytics). You'll help TAMS teams deliver AI-assisted workflows and insights for healthcare operations, ensuring scale, security, and compliance (HIPAA/PHI). Key Responsibilities Build on-platform AI features: Implement Einstein/Prediction Builder models and integrate predictions into record pages, flows, and LWC. Configure Next Best Action strategies with invocable actions and decisioning rules. Use Einstein Discovery/CRM Analytics to surface prescriptive insights in Salesforce. Leverage Data Cloud (if in-scope) for profile unification, calculated insights, and activations. Application development: Design and develop Apex (triggers, classes, REST) , LWC , and Flows with test coverage and guardrails. Create scalable, reusable components to consume AI outputs (scores, recommendations) in UI and automation. Data and integration: Build robust API integrations (REST/SOAP, Platform Events) with enterprise systems (eligibility, claims, provider, care/UM). Partner with data teams on feature engineering, data contracts, data quality, and monitoring for AI use cases. Governance & DevOps: Follow HIPAA/PHI handling, Salesforce Shield/data masking where applicable, and least-privilege patterns. Use SFDX/Git-based CI/CD (e.g., Azure DevOps/GitHub Actions) and proper branching/release management. Quality & Observability: Establish test strategies (unit/integration/UAT), monitoring, bias checks for predictions, and result explainability. Document solution designs, runbooks, and KT for TAMS support teams. Must-Have Qualifications 58+ years Salesforce development ( Apex, LWC, Flows, SOQL , Platform Events) with enterprise-scale releases. Hands-on with Salesforce AI/Einstein in production (at least two of): Prediction Builder (end-to-end: dataset, labels, model deployment, embedding predictions in flows/LWC) Einstein Discovery / CRM Analytics (Tableau CRM) (stories, what-if analysis, prescriptions) Next Best Action (strategy builder, action frameworks) Data Cloud (data streams, identity resolution, calculated insights, activations) Strong API/integration skills (Apex callouts, Named Credentials, OAuth 2.0; middleware familiarity a plus). Proven experience in healthcare domain (payer/provider), or similarly regulated industries; working knowledge of HIPAA/PHI safeguards. Solid CI/CD with SFDX and Git; code quality tooling; automated tests (&Client75% coverage with meaningful assertions). Certifications: Salesforce Platform Developer I (required). (List all current certs on submission.) Nice-to-Have Salesforce Platform Developer II , Data Cloud Consultant , CRM Analytics & Einstein Discovery certs. Experience with MuleSoft , Event-Driven patterns, and external model integrations via invocable actions. Feature engineering/data quality for predictions; bias/accuracy monitoring playbooks. Healthcare standards exposure ( FHIR/HL7 , payer data models, UM/authorizations). Shield (encryption, FLS, audit trail), Transaction Security .

Required Skills: Minimum 8 years of total experience in IT. Minimum 5 years of experience as a Technical Lead in Salesforce projects. Strong knowledge of Salesforce Service Cloud, Experience Cloud, and Omnichannel. Expertise in AI technologies such as Einstein Bots and Genesys AI. Proven experience in developing Salesforce customizations (Apex/Lightning), integration, and executing data migrations. Excellent leadership and communication skills. Experience with integration tools like MuleSoft and API Gateway. Strong problem-solving and analytical skills. Ability to lead technical requirements sessions and document technical solutions. Excellent documentation skills and attention to detail. Relevant Salesforce certifications (e.g., Platform Developer I, System Architect, Application Architect) are a plus. Must have expertise in Salesforce Service Cloud, Einstein AI, and Data Cloud. Proficient in writing Apex classes, triggers, and batch processes. Experience in developing custom Lightning components using LWC. Ability to create and customize Visualforce pages. Strong understanding of Salesforce Object Query Language (SOQL) and Salesforce Object Search Language (SOSL). Proficiency in JavaScript for developing interactive web applications. Knowledge of HTML and CSS for front-end development. Experience with REST and SOAP APIs for integrating Salesforce with external systems. Ability to write unit tests and perform automated testing using Salesforce testing frameworks. Familiarity with version control systems like Git.7 Education / Certification Bachelors degree or equivalent experience. Relevant certifications in Salesforce (e.g. Service Cloud/Experience cloud) are a plus

Qualifications Minimum 8 years of total experience in IT. Minimum 5 years of experience as a Technical Lead in Salesforce projects. Strong knowledge of Salesforce Service Cloud, Experience Cloud, and Omnichannel. Expertise in AI technologies such as Einstein Bots and Genesys AI. Proven experience in developing Salesforce customizations (Apex/Lightning), integration, and executing data migrations. Excellent leadership and communication skills. Experience with integration tools like MuleSoft and API Gateway. Strong problem-solving and analytical skills. Ability to lead technical requirements sessions and document technical solutions. Excellent documentation skills and attention to detail. Relevant Salesforce certifications (e.g., Platform Developer I, System Architect, Application Architect) are a plus. Must have expertise in Salesforce Service Cloud, Einstein AI, and Data Cloud. Proficient in writing Apex classes, triggers, and batch processes. Experience in developing custom Lightning components using LWC. Ability to create and customize Visualforce pages. Strong understanding of Salesforce Object Query Language (SOQL) and Salesforce Object Search Language (SOSL). Proficiency in JavaScript for developing interactive web applications. Knowledge of HTML and CSS for front-end development. Experience with REST and SOAP APIs for integrating Salesforce with external systems. Ability to write unit tests and perform automated testing using Salesforce testing frameworks. Familiarity with version control systems like Git.7 Education / Certification Bachelors degree or equivalent experience. Relevant certifications in Salesforce (e.g. Service Cloud/Experience cloud) are a plus

Qualifications Minimum 8 years of total experience in IT. Minimum 5 years of experience as a Technical Lead in Salesforce projects. Strong knowledge of Salesforce Service Cloud, Experience Cloud, and Omnichannel. Expertise in AI technologies such as Einstein Bots and Genesys AI. Proven experience in developing Salesforce customizations (Apex/Lightning), integration, and executing data migrations. Excellent leadership and communication skills. Experience with integration tools like MuleSoft and API Gateway. Strong problem-solving and analytical skills. Ability to lead technical requirements sessions and document technical solutions. Excellent documentation skills and attention to detail. Relevant Salesforce certifications (e.g., Platform Developer I, System Architect, Application Architect) are a plus. Must have expertise in Salesforce Service Cloud, Einstein AI, and Data Cloud. Proficient in writing Apex classes, triggers, and batch processes. Experience in developing custom Lightning components using LWC. Ability to create and customize Visualforce pages. Strong understanding of Salesforce Object Query Language (SOQL) and Salesforce Object Search Language (SOSL). Proficiency in JavaScript for developing interactive web applications. Knowledge of HTML and CSS for front-end development. Experience with REST and SOAP APIs for integrating Salesforce with external systems. Ability to write unit tests and perform automated testing using Salesforce testing frameworks. Familiarity with version control systems like Git.7 Education / Certification Bachelors degree or equivalent experience. Relevant certifications in Salesforce (e.g. Service Cloud/Experience cloud) are a plus

You will be responsible for developing and customizing various Salesforce applications, focusing on Salesforce Service Cloud, Salesforce Sales Cloud, Communities Cloud, and Salesforce Lightning framework. Your role will involve creating and implementing Salesforce Lightning Components using both the Salesforce Lightning Design System and custom components in JavaScript within the Aura framework. You must have a strong command over Apex programming language and be adept at developing custom Apex Classes and Triggers. Proficiency in Salesforce Query and Search Language (SoQL and SoSL) is essential. Additionally, you should possess a comprehensive understanding of Salesforce Governor limits and adhere to best practices for limit-informed development. Experience in developing Visualforce pages, components, and Custom Controllers is required. Preference will be given to candidates with active Salesforce Certifications such as Salesforce Certified Force.com Developer, Salesforce Certified Platform App Builder, or Salesforce Certified Platform Developer I. Additional certifications in Salesforce Administration or Advance Developer are also preferred. A good grasp of UX and UI design principles is necessary, along with expertise in JavaScript, jQuery, and other JS libraries. Familiarity with Salesforce administration, configuration, and security models is important. Knowledge of Object Oriented coding standards, Design Patterns, and best practices is expected. Desirable skills include experience in Datacloud, Agentforce, Digital Transformation, and Einstein. This position is open for 7 individuals and the locations are Noida and Jaipur, India.,

Required Skills Minimum 5 years of experience as a Technical Lead in Salesforce projects. Strong knowledge of Salesforce Service Cloud, Experience Cloud, and Omnichannel. Expertise in AI technologies such as Einstein Bots and Genesys AI. Proven experience in developing Salesforce customizations (Apex/Lightning), integration, and executing data migrations. Excellent leadership and communication skills. Experience with integration tools like MuleSoft and API Gateway. Strong problem-solving and analytical skills. Ability to lead technical requirements sessions and document technical solutions. Excellent documentation skills and attention to detail. Relevant Salesforce certifications (e.g., Platform Developer I, System Architect, Application Architect) are a plus. Must have expertise in Salesforce Service Cloud, Einstein AI, and Data Cloud. Proficient in writing Apex classes, triggers, and batch processes. Experience in developing custom Lightning components using LWC. Ability to create and customize Visualforce pages. Strong understanding of Salesforce Object Query Language (SOQL) and Salesforce Object Search Language (SOSL). Proficiency in JavaScript for developing interactive web applications. Knowledge of HTML and CSS for front-end development. Experience with REST and SOAP APIs for integrating Salesforce with external systems. Ability to write unit tests and perform automated testing using Salesforce testing frameworks. Familiarity with version control systems like Git.7 Education / Certification Bachelors degree or equivalent experience. Relevant certifications in Salesforce (e.g. Service Cloud/Experience cloud) are a plus

What we re looking for: Bachelors or Master s degree in Computer Science, Information Technology, Business or related field with 6+ years of experience directly managing a technical team, ideally focused on Salesforce.com and related integrations. 8+ years experience building Go-to-Market solutions with out-of-the-box Salesforce platform features and configurations, custom development, extensions, and integrations. Salesforce Expertise: Hands-on experience with Salesforce development and architecture design, including integration, authentication, and security In-depth knowledge of Salesforce products and strong technical expertise with configuration/development on Sales Cloud and Service Cloud. Experience with CPQ, Einstein, Experience Cloud, LeanData, and Marketo is a strong plus. Passionate about motivating a cross-functional Go-to-Market product team of developers, administrators and system analysts to deliver strategic business value. Experience leading teams in an Agile environment with Scrum and SAFe methodologies. Familiarity with Salesforce release, pipeline management, test automation, and CI/CD processes is a plus. Training and certifications in Salesforce.com, Project Management and Agile/Scrum are a plus.

As the Manager of Salesforce and Go-to-Market Systems at our Pune, India office, you will utilize your expertise in implementing Go-to-Market technical processes and managing Salesforce.com delivery teams. Collaborating with various business stakeholders, you will be responsible for delivering critical Go-to-Market processes and automations in partnership with our Business Technology, Revenue Operations, and Data teams. Leading a high-performing team, you will oversee the design, development, configuration, and administration of Salesforce.com and related systems to achieve strategic business objectives. Your key responsibilities will include partnering with key GTM stakeholders to deliver exceptional quality results, managing team performance, staying updated on Salesforce.com products and industry trends, managing ambiguity effectively, and ensuring a positive and innovative environment. You will be actively involved in the software development lifecycle in an Agile environment, emphasizing innovation and teamwork. To qualify for this role, you should hold a Bachelor's or Master's degree in Computer Science, Information Technology, Business, or a related field with at least 6 years of experience managing technical teams focused on Salesforce.com. Additionally, you should have a minimum of 8 years of experience in building Go-to-Market solutions using Salesforce platform features, custom development, and integrations. Expertise in Salesforce development and architecture design, along with knowledge of Salesforce products such as Sales Cloud and Service Cloud, is essential. Experience with CPQ, Einstein, Experience Cloud, LeanData, and Marketo is advantageous. Ideal candidates will be passionate about motivating cross-functional teams, possess experience in Agile environments with Scrum and SAFe methodologies, and have familiarity with Salesforce release management, test automation, and CI/CD processes. Training and certifications in Salesforce.com, Project Management, and Agile/Scrum are considered a plus. At Procore, we value our employees and offer a comprehensive range of benefits and perks to support your growth and well-being. Our cloud-based construction management software is revolutionizing the industry, and we are dedicated to fostering a culture of ownership, innovation, and continuous learning. Join us at Procore and be part of a team that is shaping the future of construction technology.,

As a Salesforce Developer at Procore, you will be a part of the Business Systems team responsible for the architecture, development, administration, and maintenance of the Salesforce.com ecosystem. This role offers you a significant opportunity to create solutions that underpin the core operations of the business. Reporting to the Manager GTM Systems and based in the Pune Procore office, we are seeking candidates who can join us promptly. Your responsibilities will include designing and developing intricate Salesforce.com applications and integrations for Sales Cloud and Service Cloud using both declarative and programmatic logic such as Flow, Apex, LWC, VisualForce, JavaScript, and other technologies. You will be expected to drive innovation by introducing new tools, techniques, and integration processes to enhance the reliability and maturity of Procore's Business Systems platforms. Continuous learning and sharing of software engineering and Force.com best practices, staying abreast of industry trends, emerging technologies, and automation strategies will be crucial aspects of your role. Collaboration with various levels of the technical team and partners to assess technical solutions and design trade-offs will be essential in this Agile environment that thrives on innovation and teamwork. The ideal candidate will hold a Bachelor's degree in Computer Science, Information Technology, or a related technical field. Advanced Salesforce certifications would be advantageous. You should possess 4-6 years of experience with a deep expertise in software engineering, object-oriented languages and design principles, Salesforce administration, configuration, and Force.com technologies. Your technical aptitude and development proficiency in Salesforce Sales Cloud and Service Cloud are key requirements. Experience with Salesforce CPQ, Advanced Approvals, Advanced Currency, Ironclad, DocuSign, Einstein, Experience Cloud, LeanData, Certinia, Salesforce Voice, Salesforce Shield, Impartner PRM, SFDC SOQL, Marketo would be beneficial. A problem-solving mindset, strong software design and implementation skills, excellent written and verbal communication abilities, and the capacity to excel in a fast-paced environment with attention to detail, organizational skills, motivation, and deadline-driven productivity are sought for this role. Hands-on familiarity with DevOps tools and technologies like GIT, along with experience in Salesforce release, pipeline management, and CI/CD processes, is considered a plus. Procore invests in its employees by offering a comprehensive range of benefits and perks to support personal growth and well-being. From generous paid time off and healthcare coverage to career development programs, we aim to empower you to reach your full potential. Procore Technologies is at the forefront of building the software that shapes the world. Our cloud-based construction management software enables clients to construct skyscrapers, hospitals, retail centers, airports, housing complexes, and more efficiently. At Procore, we have fostered a culture that encourages ownership of work, provides resources to explore new ideas, and prioritizes employee feedback. Visit Glassdoor to gain insights into what our employees say about their experience at Procore. To be informed about new roles at Procore and stay connected, consider joining our Talent Community. If you require alternative methods of applying for employment due to a disability, please contact our benefits team to discuss reasonable accommodations.,

Salesforce Service Cloud and Contact Center : Design and implement best-in-class Salesforce-based call center solutions. Optimize customer and agent experiences, processes, workflows, and call handling best practices using Salesforce capabilities including: Experience Cloud Service Cloud Service Voice CPQ BOTs SMS Online Sites Order Management Data Cloud Einstein/Gen AI Unified Knowledge Ensure a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : Lead and mentor a team of Salesforce practitioners. Ensure adherence to best practices in Salesforce. Solution Design : Participate in and lead pre-sales meetings and sales opportunities. Establish scalable solutions aligned with client needs, estimate levels of effort, and prepare proposals. Present proposals and solutions to clients. Lead, participate in, and facilitate customer requirements definition and solution design workshops. Prepare detailed solutions and blueprints. Gather and map business requirements to functional/technical requirements and identify features, gaps, and solutions (out-of-the-box, custom, and innovative). Project Delivery : Oversee and lead the design, build, and run of Salesforce solutions. Assess and make recommendations on business processes, design, building, testing, and running project solutions. Understand the technical depth of the project and validate the correct resources for the project. Oversee demo development and work closely with users on user acceptance testing (UAT). Work closely with clients to assess their architecture and architect solutions that meet their requirements. Manage and complete configurations and customizations, security model, and user setup as needed. Document and implement configurations, customizations, and data mapping requirements. Manage and execute the process of gathering, documenting, and maintaining business/process workflows following standard processes. Work with project teams and clients to communicate requirements, solutions, project progression, and provide functional and technical expertise. Work on integrating Salesforce with other systems, data mapping, using APIs and middleware. Leverage Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : Apply industry-specific knowledge to develop tailored Salesforce solutions. Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : Stay updated with the latest Salesforce features and releases. Recommend and implement improvements for existing and new Salesforce environments. Create innovative solutions. Provide training and support to end-users, clients, and project teams. Documentation : Create and maintain comprehensive documentation for all solution designs and implementations. Ensure knowledge transfer and documentation for future reference. Qualifications : Experience : Proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. 10+ years of experience in enterprise software applications. Expert in Service Cloud contact center experience (must have). Strong knowledge of Salesforce and integration with other systems. Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. Experience with Salesforce Einstein and AI-driven solutions (a plus). Education : Minimum bachelor's degree in Computer Science, Information Technology, or a related field. Salesforce Certifications : Salesforce Administrator Service Cloud Experience Cloud (a plus) Data Cloud (a plus) Contact Center Architect Level and other Salesforce certifications (a plus) Soft Skills : Proven leadership skills. Excellent problem-solving and analytical skills. Excellent communication and interpersonal skills. Team player with the ability to work collaboratively in a team environment. Leadership skills with the ability to mentor and guide clients and team members. Attention to detail and commitment to delivering high-quality solutions. Experience in Agile or Scrum methodologies.

Salesforce Solution Design and Implementation Design and implement best-in-class Salesforce Service Cloud and Contact Center solutions Optimize agent and customer journeys using Salesforce features such as Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, Online Sites, Order Management, Data Cloud, Unified Knowledge, and Einstein/Gen AI Ensure seamless, omnichannel customer and agent experiences Leadership and Team Management Lead and mentor a team of Salesforce practitioners Enforce adherence to Salesforce best practices across delivery Guide junior team members in technical and functional solutioning Pre-Sales and Client Engagement Participate in pre-sales meetings and provide strategic input in sales opportunities Lead solution workshops and gather business requirements Prepare proposals, estimates, and present tailored Salesforce solutions to clients Project Delivery and Execution Oversee design, build, and run phases of Salesforce projects Validate project resources based on technical and functional requirements Lead demos, UAT, and architecture assessments with clients Manage configurations, customizations, user setup, and data mapping Integrate Salesforce with other enterprise systems using APIs and middleware Leverage Einstein and Gen AI capabilities for intelligent automation Industry Expertise Apply industry-specific knowledge to design tailored Salesforce solutions Ensure solutions align with industry compliance and regulatory requirements Stay informed on Salesforce Industry Cloud developments Innovation and Continuous Improvement Monitor Salesforce updates and releases to suggest enhancements Drive innovation by designing creative, AI-driven, and scalable solutions Train end-users, clients, and project teams on implemented functionalities Documentation and Knowledge Transfer Develop and maintain comprehensive documentation of solution designs and implementations Ensure knowledge transfer through clear documentation and client training Qualifications: Experience 7+ years of hands-on Salesforce experience with multiple full lifecycle implementations 10+ years of experience in enterprise software applications Proven expertise in Salesforce Service Cloud with strong contact center implementation experience Industry experience in sectors such as finance, healthcare, retail, or technology Familiarity with Salesforce Einstein, AI-driven insights, and automation Education Bachelor's degree in Computer Science, Information Technology, or a related field

Salesforce Service Cloud and Contact Center : Design and implement best-in-class Salesforce-based call center solutions. Optimize customer and agent experiences, processes, workflows, and call handling best practices using Salesforce capabilities including: Experience Cloud Service Cloud Service Voice CPQ BOTs SMS Online Sites Order Management Data Cloud Einstein/Gen AI Unified Knowledge Ensure a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : Lead and mentor a team of Salesforce practitioners. Ensure adherence to best practices in Salesforce. Solution Design : Participate in and lead pre-sales meetings and sales opportunities. Establish scalable solutions aligned with client needs, estimate levels of effort, and prepare proposals. Present proposals and solutions to clients. Lead, participate in, and facilitate customer requirements definition and solution design workshops. Prepare detailed solutions and blueprints. Gather and map business requirements to functional/technical requirements and identify features, gaps, and solutions (out-of-the-box, custom, and innovative). Project Delivery : Oversee and lead the design, build, and run of Salesforce solutions. Assess and make recommendations on business processes, design, building, testing, and running project solutions. Understand the technical depth of the project and validate the correct resources for the project. Oversee demo development and work closely with users on user acceptance testing (UAT). Work closely with clients to assess their architecture and architect solutions that meet their requirements. Manage and complete configurations and customizations, security model, and user setup as needed. Document and implement configurations, customizations, and data mapping requirements. Manage and execute the process of gathering, documenting, and maintaining business/process workflows following standard processes. Work with project teams and clients to communicate requirements, solutions, project progression, and provide functional and technical expertise. Work on integrating Salesforce with other systems, data mapping, using APIs and middleware. Leverage Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : Apply industry-specific knowledge to develop tailored Salesforce solutions. Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : Stay updated with the latest Salesforce features and releases. Recommend and implement improvements for existing and new Salesforce environments. Create innovative solutions. Provide training and support to end-users, clients, and project teams. Documentation : Create and maintain comprehensive documentation for all solution designs and implementations. Ensure knowledge transfer and documentation for future reference. Qualifications : Experience : Proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. 10+ years of experience in enterprise software applications. Expert in Service Cloud contact center experience (must have). Strong knowledge of Salesforce and integration with other systems. Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. Experience with Salesforce Einstein and AI-driven solutions (a plus). Education : Minimum bachelor's degree in Computer Science, Information Technology, or a related field. Salesforce Certifications : Salesforce Administrator Service Cloud Experience Cloud (a plus) Data Cloud (a plus) Contact Center Architect Level and other Salesforce certifications (a plus) Soft Skills : Proven leadership skills. Excellent problem-solving and analytical skills. Excellent communication and interpersonal skills. Team player with the ability to work collaboratively in a team environment. Leadership skills with the ability to mentor and guide clients and team members. Attention to detail and commitment to delivering high-quality solutions. Experience in Agile or Scrum methodologies.

Salesforce Solution Design and Implementation Design and implement best-in-class Salesforce Service Cloud and Contact Center solutions Optimize agent and customer journeys using Salesforce features such as Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, Online Sites, Order Management, Data Cloud, Unified Knowledge, and Einstein/Gen AI Ensure seamless, omnichannel customer and agent experiences Leadership and Team Management Lead and mentor a team of Salesforce practitioners Enforce adherence to Salesforce best practices across delivery Guide junior team members in technical and functional solutioning Pre-Sales and Client Engagement Participate in pre-sales meetings and provide strategic input in sales opportunities Lead solution workshops and gather business requirements Prepare proposals, estimates, and present tailored Salesforce solutions to clients Project Delivery and Execution Oversee design, build, and run phases of Salesforce projects Validate project resources based on technical and functional requirements Lead demos, UAT, and architecture assessments with clients Manage configurations, customizations, user setup, and data mapping Integrate Salesforce with other enterprise systems using APIs and middleware Leverage Einstein and Gen AI capabilities for intelligent automation Industry Expertise Apply industry-specific knowledge to design tailored Salesforce solutions Ensure solutions align with industry compliance and regulatory requirements Stay informed on Salesforce Industry Cloud developments Innovation and Continuous Improvement Monitor Salesforce updates and releases to suggest enhancements Drive innovation by designing creative, AI-driven, and scalable solutions Train end-users, clients, and project teams on implemented functionalities Documentation and Knowledge Transfer Develop and maintain comprehensive documentation of solution designs and implementations Ensure knowledge transfer through clear documentation and client training Qualifications: Experience 7+ years of hands-on Salesforce experience with multiple full lifecycle implementations 10+ years of experience in enterprise software applications Proven expertise in Salesforce Service Cloud with strong contact center implementation experience Industry experience in sectors such as finance, healthcare, retail, or technology Familiarity with Salesforce Einstein, AI-driven insights, and automation Education Bachelor's degree in Computer Science, Information Technology, or a related field

Salesforce Service Cloud and Contact Center : Design and implement best-in-class Salesforce-based call center solutions. Optimize customer and agent experiences, processes, workflows, and call handling best practices using Salesforce capabilities including: Experience Cloud Service Cloud Service Voice CPQ BOTs SMS Online Sites Order Management Data Cloud Einstein/Gen AI Unified Knowledge Ensure a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : Lead and mentor a team of Salesforce practitioners. Ensure adherence to best practices in Salesforce. Solution Design : Participate in and lead pre-sales meetings and sales opportunities. Establish scalable solutions aligned with client needs, estimate levels of effort, and prepare proposals. Present proposals and solutions to clients. Lead, participate in, and facilitate customer requirements definition and solution design workshops. Prepare detailed solutions and blueprints. Gather and map business requirements to functional/technical requirements and identify features, gaps, and solutions (out-of-the-box, custom, and innovative). Project Delivery : Oversee and lead the design, build, and run of Salesforce solutions. Assess and make recommendations on business processes, design, building, testing, and running project solutions. Understand the technical depth of the project and validate the correct resources for the project. Oversee demo development and work closely with users on user acceptance testing (UAT). Work closely with clients to assess their architecture and architect solutions that meet their requirements. Manage and complete configurations and customizations, security model, and user setup as needed. Document and implement configurations, customizations, and data mapping requirements. Manage and execute the process of gathering, documenting, and maintaining business/process workflows following standard processes. Work with project teams and clients to communicate requirements, solutions, project progression, and provide functional and technical expertise. Work on integrating Salesforce with other systems, data mapping, using APIs and middleware. Leverage Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : Apply industry-specific knowledge to develop tailored Salesforce solutions. Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : Stay updated with the latest Salesforce features and releases. Recommend and implement improvements for existing and new Salesforce environments. Create innovative solutions. Provide training and support to end-users, clients, and project teams. Documentation : Create and maintain comprehensive documentation for all solution designs and implementations. Ensure knowledge transfer and documentation for future reference. Qualifications : Experience : Proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. 10+ years of experience in enterprise software applications. Expert in Service Cloud contact center experience (must have). Strong knowledge of Salesforce and integration with other systems. Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. Experience with Salesforce Einstein and AI-driven solutions (a plus). Education : Minimum bachelor's degree in Computer Science, Information Technology, or a related field. Salesforce Certifications : Salesforce Administrator Service Cloud Experience Cloud (a plus) Data Cloud (a plus) Contact Center Architect Level and other Salesforce certifications (a plus) Soft Skills : Proven leadership skills. Excellent problem-solving and analytical skills. Excellent communication and interpersonal skills. Team player with the ability to work collaboratively in a team environment. Leadership skills with the ability to mentor and guide clients and team members. Attention to detail and commitment to delivering high-quality solutions. Experience in Agile or Scrum methodologies.

Salesforce Service Cloud and Contact Center : Design and implement best-in-class Salesforce-based call center solutions. Optimize customer and agent experiences, processes, workflows, and call handling best practices using Salesforce capabilities including: Experience Cloud Service Cloud Service Voice CPQ BOTs SMS Online Sites Order Management Data Cloud Einstein/Gen AI Unified Knowledge Ensure a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : Lead and mentor a team of Salesforce practitioners. Ensure adherence to best practices in Salesforce. Solution Design : Participate in and lead pre-sales meetings and sales opportunities. Establish scalable solutions aligned with client needs, estimate levels of effort, and prepare proposals. Present proposals and solutions to clients. Lead, participate in, and facilitate customer requirements definition and solution design workshops. Prepare detailed solutions and blueprints. Gather and map business requirements to functional/technical requirements and identify features, gaps, and solutions (out-of-the-box, custom, and innovative). Project Delivery : Oversee and lead the design, build, and run of Salesforce solutions. Assess and make recommendations on business processes, design, building, testing, and running project solutions. Understand the technical depth of the project and validate the correct resources for the project. Oversee demo development and work closely with users on user acceptance testing (UAT). Work closely with clients to assess their architecture and architect solutions that meet their requirements. Manage and complete configurations and customizations, security model, and user setup as needed. Document and implement configurations, customizations, and data mapping requirements. Manage and execute the process of gathering, documenting, and maintaining business/process workflows following standard processes. Work with project teams and clients to communicate requirements, solutions, project progression, and provide functional and technical expertise. Work on integrating Salesforce with other systems, data mapping, using APIs and middleware. Leverage Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : Apply industry-specific knowledge to develop tailored Salesforce solutions. Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : Stay updated with the latest Salesforce features and releases. Recommend and implement improvements for existing and new Salesforce environments. Create innovative solutions. Provide training and support to end-users, clients, and project teams. Documentation : Create and maintain comprehensive documentation for all solution designs and implementations. Ensure knowledge transfer and documentation for future reference. Qualifications : Experience : Proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. 10+ years of experience in enterprise software applications. Expert in Service Cloud contact center experience (must have). Strong knowledge of Salesforce and integration with other systems. Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. Experience with Salesforce Einstein and AI-driven solutions (a plus). Education : Minimum bachelor's degree in Computer Science, Information Technology, or a related field. Salesforce Certifications : Salesforce Administrator Service Cloud Experience Cloud (a plus) Data Cloud (a plus) Contact Center Architect Level and other Salesforce certifications (a plus) Soft Skills : Proven leadership skills. Excellent problem-solving and analytical skills. Excellent communication and interpersonal skills. Team player with the ability to work collaboratively in a team environment. Leadership skills with the ability to mentor and guide clients and team members. Attention to detail and commitment to delivering high-quality solutions. Experience in Agile or Scrum methodologies.

Role - Salesforce Location - Hybrid - Gurgaon / Remote Experience - 7+ years Job Summary: We are seeking highly skilled Salesforce Lead Developers with strong hands-on experience in Service Cloud , Einstein for Service for Service , and Agent Console (Agent Workspace) . The ideal candidates will lead technical design, development, integration, and enhancements for customer service initiatives, working closely with business and technical stakeholders. Key Responsibilities: Lead the design, development, and implementation of Salesforce Service Cloud solutions including Case Management, Omnichannel, Knowledge Base, and CTI integration. Architect and develop advanced solutions leveraging Salesforce Einstein Bots , Einstein Case Classification , Einstein Article Recommendations , and Next Best Action features. Customize and enhance Agent Console /Agent Workspace to optimize the agent experience (screen flows, macros, quick actions, guided setups). Build and maintain Lightning Components (LWC), Apex Classes, Triggers, Flows, and Process Builders. Integrate Salesforce with external systems using REST/SOAP APIs, Mulesoft (if applicable). Conduct code reviews, enforce best practices, and guide junior developers. Collaborate with Product Owners, Architects, Admins, and QA to deliver scalable solutions. Participate in technical workshops, solution design discussions, and sprint planning ceremonies. Create technical documentation, deployment scripts, and maintain version control standards. Ensure solutions align with Salesforce governance, security, and architecture best practices. Technical Skills Required: Extensive experience with Salesforce Service Cloud setup, configuration, and optimization. Strong expertise in Einstein for Service (Bots, Article Recommendation, Case Classification). Deep knowledge of Agent Console/Agent Workspace customization. Proficiency in Apex (Classes, Triggers, Batch, Schedulers), Lightning Web Components (LWC) , and Visualforce . Hands-on experience in Salesforce Flows , Omnichannel Setup , Macros , Quick Text . Experience integrating Salesforce with third-party systems via REST/SOAP APIs . Understanding of Salesforce DX , Git based version control, and DevOps pipelines (Gearset, Copado preferred). Knowledge of Data Migration using Data Loader, Workbench, or APIs. Good understanding of Salesforce Security (Profiles, Roles, Permission Sets, Shield).