7 Einstein Bots Jobs

Description As a Senior Director of Product Management in our AI Cloud/Agentforce Organization, you will be instrumental in shaping the product vision and driving the success of our AI platform and agents in the market. In addition to product delivery and excellence, you will also be managing a dynamic team of PMs who own a wide range of AI agent types and platform features. Key Responsibilities Product Strategy: Define and implement the product strategy for Employee Agents to align with the company&aposs overall vision and goals. Building and maintaining the Employee Agents Conversation AI product serving Enterprise customers Drive Innovation, Customer Success & Trust for Employee Agents Customer facing outbound product management, escalation management Product Development: Collaborate with cross-functional teams, including engineering, design, and marketing, to define and both the product & trust road map for Employee Agents, prioritizing Slack as the primary surface for deployment. Deliver high-quality products within the organization that will benefit all clouds: Service, Commerce, Industries, Sales cloud. Experienced manager of PMs: Build and mentor the PM team, driving cohesion and maintaining a high bar for innovation and execution Drive team culture, in-office team and cross-cloud collaboration Drive Customer-Centric Innovation: Work with both pre-sales and post-sales teams to develop rapid prototypes, identify and eliminate product gaps, drive product improvements, and engage customers as design partners to ensure high satisfaction. Maintain a tight feedback loop with Product and Engineering, prioritizing field-discovered gaps and fostering customer-centric innovation. Evangelize Thought Leadership: Frequently speak at customer and industry events, evangelizing the transformative shift from reactive ticket resolution to proactive ticket prevention and outcome-based automation. Qualifications 15+ years of industry experience and solid understanding of Agents, Copilots, Conversational AI landscape, Artificial Intelligence in its myriads flavors. Passionate about emerging AI trends, translating that to vision and roadmap Highly Technical and well versed in building SaaS services Experience with 0?1 product incubation at startups or inside of a larger organization Exposure to outbound product management Consistent track record of successfully launching and leading a product or a service Strong understanding of CRM applications, rules engines, and pricing applications. Experience managing cross-functional teams, including engineering, design, and data science. Excellent communication and stakeholder management skills, with the ability to articulate technical concepts to non-technical audiences. Analytical mindset with experience in using data to drive product decisions and measure success. Experience with the lifecycle of AI model development, tuning, and experimentation is a significant advantage. Preferred Qualifications Experience with Salesforce, Service Cloud, Salesforce Einstein including Agents, Copilot, Einstein Bots (as a bonus). Familiarity with Autonomous AI Agents trends and its impact in business, enterprise-tech and society. Show more Show less

Job Category Product Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. As a Senior Director of Product Management in our AI Cloud/Agentforce Organization, you will be instrumental in shaping the product vision and driving the success of our AI platform and agents in the market. In addition to product delivery and excellence, you will also be managing a dynamic team of PMs who own a wide range of AI agent types and platform features. Key Responsibilities: Product Strategy: Define and implement the product strategy for Employee Agents to align with the company's overall vision and goals. Building and maintaining the Employee Agents Conversation AI product serving Enterprise customers Drive Innovation, Customer Success & Trust for Employee Agents Customer facing outbound product management, escalation management Product Development: Collaborate with cross-functional teams, including engineering, design, and marketing, to define and both the product & trust road map for Employee Agents, prioritizing Slack as the primary surface for deployment. Deliver high-quality products within the organization that will benefit all clouds: Service, Commerce, Industries, Sales cloud. Experienced manager of PMs: Build and mentor the PM team, driving cohesion and maintaining a high bar for innovation and execution Drive team culture, in-office team and cross-cloud collaboration Drive Customer-Centric Innovation: Work with both pre-sales and post-sales teams to develop rapid prototypes, identify and eliminate product gaps, drive product improvements, and engage customers as design partners to ensure high satisfaction. Maintain a tight feedback loop with Product and Engineering, prioritizing field-discovered gaps and fostering customer-centric innovation. Evangelize Thought Leadership: Frequently speak at customer and industry events, evangelizing the transformative shift from reactive ticket resolution to proactive ticket prevention and outcome-based automation. Qualifications: 15+ years of industry experience and solid understanding of Agents, Copilots, Conversational AI landscape, Artificial Intelligence in its myriads flavors. Passionate about emerging AI trends, translating that to vision and roadmap Highly Technical and well versed in building SaaS services Experience with 01 product incubation at startups or inside of a larger organization Exposure to outbound product management Consistent track record of successfully launching and leading a product or a service Strong understanding of CRM applications, rules engines, and pricing applications. Experience managing cross-functional teams, including engineering, design, and data science. Excellent communication and stakeholder management skills, with the ability to articulate technical concepts to non-technical audiences. Analytical mindset with experience in using data to drive product decisions and measure success. Experience with the lifecycle of AI model development, tuning, and experimentation is a significant advantage. Preferred Qualifications: Experience with Salesforce, Service Cloud, Salesforce Einstein including Agents, Copilot, Einstein Bots (as a bonus). Familiarity with Autonomous AI Agents trends and its impact in business, enterprise-tech and society. Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and , and our AI agents accelerate your impact so you can . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

As a skilled and experienced Salesforce Einstein Developer, you will be joining our team with a profound knowledge of Salesforce CRM Analytics (Einstein Analytics) and Salesforce development tools like Apex, Visualforce, and Lightning. Your primary responsibilities will include developing enterprise-level CRM Analytics strategies, creating advanced visualizations/analytics, and implementing row-level security through Security Predicates and Sharing Inheritance. You should be proficient in building complex dataflows and recipes within Einstein Analytics, and have hands-on experience with AI tools such as Einstein Discovery, Einstein Prediction Builder, and Einstein Bots. Additionally, familiarity with Salesforce administrative tasks like managing Users, Roles, Profiles, configuring Page Layouts, and setting up Flows is essential. Experience in full-cycle Salesforce implementations using Agile, Scrum, Waterfall, and Test-Driven Development methodologies is required. You should also possess strong collaboration skills to work effectively with QA teams and demonstrate leadership abilities to work independently and across all organizational levels. In return, we offer competitive compensation and benefits, a collaborative and innovative work environment, exposure to impactful projects with leading clients, and flexible working hours. To apply for this position, please send your resume and availability details to anamika.tiwari@obrimo.com.,

Develop and implement solutions within Salesforce Data Cloud, focusing on data-driven insights and integrations. Design, develop, and maintain custom solutions using Apex and Lightning Web Components (LWC). Integrate Salesforce Data Cloud Required Candidate profile 3 years of experience as a Salesforce Developer with a strong focus on Salesforce Data Cloud. Completed 2 successful Salesforce Data Cloud projects. Strong skills in Apex and Lightning Web Components.

Responsibilities: Develop and execute test plans to ensure all objectives are met. Identify, record, and track software defects using a bug tracking system. Work closely with developers to ensure defects are handled efficiently. Perform regression testing to ensure changes do not impact functionality. Create and maintain automated tests to streamline the testing process. Assess and evaluate new Salesforce features and updates. Collaborate with project managers and stakeholders to ensure all aspects of the system are tested and working perfectly. Write clear and comprehensive test cases and test scripts. Review user interfaces to ensure consistency and functionality. Stay up to date with new testing tools and strategies to improve overall software quality. Qualifications: Minimum 5 years of experience as a Salesforce QA Engineer. Functional knowledge of Salesforce Service Cloud, Experience Cloud, and Omnichannel preferrable. Proven experience in developing and executing test plans and test cases. Familiarity with AI technologies such as Einstein Bots/Agentforce/Data Cloud is preferable. Strong problem-solving and analytical skills. Excellent communication and teamwork skills. Knowledge of REST and SOAP APIs for integrating Salesforce with external systems. Ability to write unit tests and perform automated testing using Salesforce testing frameworks. Familiarity with version control systems like Git. Education / Certification: Bachelors/University degree or equivalent experience. Relevant certifications in Salesforce (e.g., Salesforce Certified Admin) are a plus.

We are looking for a skilled Salesforce Lead with strong expertise in Service and Sales Cloud, advanced integration experience, and hands-on proficiency in LWC and AURA to deliver scalable, high-performance Salesforce solutions for our client.

Mandatory Skills: - Salesforce Service Cloud - Salesforce Sales Cloud - Einstein Dialog Flow (Einstein Bots) - Unified Messaging / Messaging Channels - Case Routing - Salesforce Administration (Profiles, Permission Sets, Roles, Sharing & Security) - Aura Components - Lightning Web Components (LWC) - APEX - Salesforce Integration (extensive experience) Looking for immediate joiners. Please send your resume on qms.freelancer@gmail.com