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0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Networking Managed Services Engineer (L1) at NTT DATA, you'll step into an entry-level role where your primary focus will be providing managed services to ensure our clients' IT infrastructure and systems remain operational. Your day will involve proactively identifying, investigating, and resolving technical incidents and problems to support our clients effectively. You'll monitor client infrastructure and solutions, catching errors before or as soon as they occur. Your role will involve investigating first-line incidents, understanding their root causes, and following approved procedures for request fulfilment. Whether it's providing telephonic, ITSM ticket or chat support, executing maintenance activities like patching and configuration changes, or ensuring smooth shift handovers for continuous service, your efforts are all about maintaining high standards of service quality. You'll also identify opportunities for optimization, whether it's reducing common incidents or finding automation possibilities for request fulfilment, incident resolution, and process improvements. Your role may occasionally extend to supporting project work and disaster recovery functions and tests, contributing to our broader goals and ensuring we're always ahead of the curve. Throughout your journey with us, you'll ensure that incidents and requests are resolved efficiently and comprehensively, escalating when necessary. You'll also help update existing knowledge or to share valuable insights, ensuring we continuously learn and improve. To thrive in this role, you need to have: Basic understanding in technologies such as Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches, and common routing protocols like BGP, OSPF, and EIGrP. Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s. Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s. Good understanding of using ITSM tools and ITSM processes. Strong planning skills, considering possible changes and circumstances. A strong work ethic, including the capacity to put in longer hours when necessary. Adaptability to changing environments. A client-focused approach, creating positive client experiences throughout their journey. The aptitude to communicate and work across different cultures and social groups. Excellent active listening skills, confirming understanding and seeking relevant information. A positive outlook and resilience under pressure. A bachelor’s degree in information technology/computing or equivalent experience. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less
Posted 5 days ago
7.0 years
0 Lacs
Delhi, India
On-site
Required 7+ years of experience candidates Network Specialist & Network Engineer New Delhi WFO - 5 days FTE Key Skills – Should be responsible for all network activities at data centre and DR like installations, upgradations, migration, incident, performance tuning activities, reporting and patching etc. Should be well versed in Switching, Routing and network equipment. Should have worked on Leaf & Spine Architecture in Data Centre Should have good knowledge in monitoring network with tools (Cisco IOS, PRTG, NetFlow, etc.) Should have worked on large scale data Centre network. Management of Configuration changes of switches/routers when required & periodic backup of configurations Should be able to configure and troubleshooting of Layer2 protocols, such as: VLAN, Private VLANS, VTP, STP, DTP, Trunking, Stacking, Ethernet channel, DOT1Q, ISL, SVI etc. • Should be able to configure IPSEC tunnel between locations. Should be able to configure and troubleshooting of Layer3 Protocols such as: BGP, EIGRP, OSPF, Static Routing, High Availability Protocols (HSRP, VRRP, GLBP), Floating Static Routing, Failover etc. Should provide support for IPv4, IPv6, NTP, ACLs, Route-map, Prefix-Lists, PBR, AAA, TACAS, RADIUS, CEF, IPv6 CEF, SLA, TRACK, SNMP, EEM, Syslog, Flow-export, RADIO, EVPN-VXLAN. Should be able to configure and troubleshooting of Network Load Balancers Datacentre core switching and routing upgrade & maintenance. Router access control management. Fault management of routers and switches. Corrective actions to resolve faults to ensure high network uptime. Troubleshooting and debugging of problems. Deploy monitoring tools for identifying problem areas and early rectifications if require. Periodic fine-tuning to ensure optimal network availability Regular checking for proper functioning of network and assets deployed Should be well versed with EMS tools. Incident, Change and Configuration Management, IOS Upgradation, change request management. Show more Show less
Posted 5 days ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Key Responsibilities: • Design, implement, and manage enterprise-level LAN/WAN networks including routing, switching, and load balancing. • Plan and implement Cisco Nexus 5K/7K/9K switching infrastructure in data center environments. • Hands-on experience implementing and troubleshooting Cisco ACI fabric, including tenant, application profiles, bridge domains, contracts, and policies. • Maintain high availability and performance in network infrastructure supporting critical applications. • Collaborate with cross-functional teams for network integration, migrations, and optimization tasks. • Provide L3 support and root cause analysis for complex network issues. • Document designs, processes, and procedures for knowledge sharing and future reference. Must-Have Skills: • Deep understanding and hands-on experience in: • Cisco ACI architecture and implementation • Cisco Nexus switches (5K/7K/9K series) • LAN/WAN technologies including routing protocols (OSPF, BGP, EIGRP) • VLAN, STP, VPC, HSRP, VRF, QoS • Multicast, MPLS, IPsec, and VPNs • Experience with network monitoring tools like SolarWinds, ThousandEyes, or equivalent. • Understanding of virtualization and integration with VMware/Hyper-V environments. • Basic scripting (Python/Shell) for automation is a plus. Preferred Certifications: • CCNP Data Center or CCNP Enterprise • Cisco ACI Specialist • CCIE (nice to have) Show more Show less
Posted 5 days ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Skills, Abilities, and Knowledge ∙ Core Routing and Switching (Cisco Catalyst/Nexus, Meraki, Dell, Arista) ∙ BGP, OSPF, EIGRP, VXLAN, MPLS, IPSEC, GRE ∙ Firewall Architecture (Palo Alto, Checkpoint, Cisco ASA/Firepower) ∙ Load Balancers (F5 BIG-IP LTM/GTM, Citrix ADC) ∙ VPN technologies (site-to-site, client-based, SSL VPNs) ∙ SD-WAN Technologies (VeloCloud, Meraki SD-WAN, Cisco SD-WAN) ∙ Network Access Control (Aruba ClearPass, Cisco ISE) ∙ Wi-Fi Solutions (Aruba, Cisco Wireless, Mist Systems) ∙ Network Monitoring and Management Tools (SolarWinds, ThousandEyes, PRTG) ∙ Cloud Networking (Azure Virtual WAN, AWS VPC Peering/Transit Gateway) ∙ Scripting basics (Python, Ansible) for network automation ∙ Conduct regular audits and implement necessary remediation measures ∙ Document solutions and best practices for knowledge sharing purposes ∙ Excellent communication and presentation skills ∙ Ability to translate complex technical concepts to non-technical stakeholders ∙ Strong analytical and problem-solving abilities ∙ Strategic thinking and business acumen ∙ Collaborative approach to working with cross-fun ctional teams Show more Show less
Posted 6 days ago
2.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Greeting from Infosys BPM Ltd, Exclusive Women's Walkin drive We are hiring for MIM, Networking, Content and Technical writer, ITIL skills. Please walk-in for interview on 13th June 2025 at Pune location Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-215163 Interview details Interview Date: 13th June 2025 Interview Time: 10 AM till 1 PM Interview Venue: Pune:: Hinjewadi Phase 1 Infosys BPM Limited, Plot No. 1, Building B1, Ground floor, Hinjewadi Rajiv Gandhi Infotech Park, Hinjewadi Phase 1, Pune, Maharashtra-411057 Please find below Job Description for your reference: Work from Office*** Min 2 years of experience on project is mandate*** Job Description: MIM Strong knowledge of IT service management including ITIL Responding to a reported incident, identifying the cause, and initiating the incident management process. Participate in root cause analysis meetings, gathering lessons learned and managing and implement continuous improvement processes. Ensuring Client SLAs / KPIs and Customer satisfaction expectations are achieved. Restore a failed IT Service as quickly as possible. Job Description: Networking Hands on experience in Switching & Routing is must. Network engineer is responsible for day-to-day Delivery & operation work organization network. Should manage LAN, WAN, Firewall, monitoring tools Strong understanding of routing protocols like BGP, OSPF, EIGRP. Strong understanding of various switching protocols like STP, RSTP, VLAN, HSRP, VRRP, link-aggregation. Strong understanding of various tunnel like GRE, IPSEC, NAT & ACL. Knowledge on virtual-router, routing-instances, IPSec Tunnels. Skilled in creating High-Level Design (HLD) of network diagram in Visio or draw.io Experience in firewall (Juniper, Fortinet, CISCO ASA) Knowledge on Open VPN Knowledge on monitoring tools. Job Description: Content and Technical writer Develop high-quality technical documents, including user manuals, guides, and release notes. Collaborate with cross-functional teams to gather requirements and create accurate documentation. Conduct functional testing and manual testing to ensure compliance with FDA regulations. Ensure adherence to ISO standards and maintain a clean, organized document management system. Strong understanding of Infra domain Technical writer that can convert complex technical concepts into easy to consume documents for the targeted audience. In addition, will also be a mentor to the team with technical writing. Job Description: ITIL Overseeing the incident management process and team members involved in resolving the incident. Responding to a reported service incident, identifying the cause, and initiating the incident management process. Collaborating with the incident management team to ensure that all protocols are diligently followed. Logging all incidents and their resolution to see if there are recurring malfunctions. REGISTRATION PROCESS: The Candidate ID & SHL Test(AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be allowed for the Interview). Candidate ID Registration process: STEP 1: Visit: https://career.infosys.com/joblist STEP 2: Click on "Register" and provide the required details and submit. STEP 3: Once submitted, Your Candidate ID(100XXXXXXXX) will be generated. STEP 4: The candidate ID will be shared to the registered Email ID. SHL Test(AMCAT ID) Registration process: This assessment is proctored, and talent gets evaluated on Basic analytics, English Comprehension and writex (email writing). STEP 1: Visit: https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fautologin-talentcentral.shl.com%2F%3Flink%3Dhttps%3A%2F%2Famcatglobal.aspiringminds.com%2F%3Fdata%3DJTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfc3E5QmgxSWI5NEVmQkkzN2UlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIycmV0dXJuVXJsJTIyJTNBJTIyJTIyJTdEJTJDJTIycmVnaW9uJTIyJTNBJTIyVVMlMjIlN0Q%3D%26apn%3Dcom.shl.talentcentral%26ibi%3Dcom.shl.talentcentral%26isi%3D1551117793%26efr%3D1&data=05%7C02%7Comar.muqtar%40infosys.com%7Ca7ffe71a4fe4404f3dac08dca01c0bb3%7C63ce7d592f3e42cda8ccbe764cff5eb6%7C0%7C0%7C638561289526257677%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=s28G3ArC9nR5S7J4j%2FV1ZujEnmYCbysbYke41r5svPw%3D&reserved=0 STEP 2: Click on "Start new test" and follow the instructions to complete the assessment. STEP 3: Once completed, please make a note of the AMCAT ID( Access you Amcat id by clicking 3 dots on top right corner of screen). NOTE: During registration, you'll be asked to provide the following information: Personal Details: Name, Email Address, Mobile Number, PAN number. Availability: Acknowledgement of work schedule preferences (Shifts, Work from Office, Rotational Weekends, 24/7 availability, Transport Boundary) and reason for career change. Employment Details: Current notice period and total annual compensation (CTC) in the format 390000 - 4 LPA (example). Candidate Information: 10-digit candidate ID starting with 100XXXXXXX, Gender, Source (e.g., Vendor name, Naukri/LinkedIn/Found it, or Direct), and Location Interview Mode: Walk-in Attempt all questions in the SHL Assessment app. The assessment is proctored, so choose a quiet environment. Use a headset or Bluetooth headphones for clear communication. A passing score is required for further interview rounds. 5 or above toggles, multi face detected, face not detected, or any malpractice will be considered rejected Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment. Documents to Carry: Please have a note of Candidate ID & AMCAT ID along with registered Email ID. Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Please carry 2 set of updated Resume/CV (Hard Copy). Please carry original ID proof for security clearance. Please carry individual headphone/Bluetooth for the interview. Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Regards, Infosys BPM Recruitment team. Show more Show less
Posted 6 days ago
0.0 - 3.0 years
0 Lacs
Mumbai, Maharashtra
On-site
Experience- 3+ years JD- Mandatory Skills Job Title: Network L2 Engineer Location: Vile Parle, Mumbai Salary: ₹5 LPA Notice Period: 10–15 Days Experience: 3 to 4 Years (Diploma holders must have 5+ years with 2 years post-CCNP experience) Education: B.E / B.Tech / MCA / MSc-IT Certifications (Mandatory): CCNA (Global Certification) CCNP (Global Certification in Routing & Switching) Note: CCNP certification must be completed within 15 days post-selection if not already acquired. Key Responsibilities: Manage technical aspects of network project implementation and operations. Troubleshoot and guide resolution of network-related issues. Configure and troubleshoot various WAN links. Diagnose and assist in resolving issues related to LAN, Hotline, IP Telephony, and WLAN. Review and vet configuration changes in routers, switches, and SLBs. Suggest, maintain, and implement routing policies across the network. Manage centralized router configuration, inventory, and IP address records. Assign access levels to L1 engineers and network personnel. Conduct detailed network debugging and problem resolution. Design and implement QoS policies and access control lists in coordination with the LIC Network Team. Contribute to network policy design and enhancements. Upgrade router IOS versions and troubleshoot related issues. Coordinate with field personnel, channel partners, and service providers for prompt issue resolution to ensure maximum uptime. Maintain and manage national load balancers (ACE), Cisco WAAS, and IP Telephony call managers. Escalate unresolved issues to L3 engineers and follow through till resolution. Assist LIC with feasibility studies and implementation planning for network upgrades or changes. Ensure network reliability and compliance with SLA requirements. Integrate and maintain networking equipment with Cisco-ACS, Cisco LMS/Prime, and other future tools. Update ticket status in LIC’s ticketing system and generate periodic reports. Technical Skills Required: Strong hands-on expertise with routers, switches, load balancers Proficiency in QoS design, IPSec, ACLs Experience with Cisco tools: ACS, LMS/Prime Solid understanding of routing protocols: BGP, OSPF, EIGRP In-depth knowledge of Layer 4 protocols: TCP, UDP Experience managing networks with 2000+ nodes Other Requirements: Candidate must be on the vendor's payroll at the time of deployment. Willingness and capability to quickly achieve CCNP certification if not already held. Strong coordination, documentation, and SLA management skills. OR Diploma in Engineering with requisite experience Job Types: Full-time, Permanent Pay: ₹400,000.00 - ₹500,000.00 per year Schedule: Rotational shift Ability to commute/relocate: Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your current CTC? What is your expected CTC? How soon you can join? Do you have global CCNA Certification? (Must have) Experience: total work: 3 years (Required) Work Location: In person
Posted 6 days ago
8.0 years
0 Lacs
Hyderabad, Telangana
Remote
Senior Network Engineer Hyderabad, Telangana, India Date posted Jun 11, 2025 Job number 1824551 Work site Up to 100% work from home Travel 0-25 % Role type Individual Contributor Profession Software Engineering Discipline Cloud Network Engineering Employment type Full-Time Overview Do you want to contribute to Microsoft's vision of empowering every person and organization to achieve more, with the power of cloud computing? Are you eager to work at the forefront of Cloud Computing, Artificial Intelligence, and the broad spectrum of advanced technologies that drive modern cloud infrastructure and services? Join the Azure Specialized team in India, where you can make a real difference by designing, delivering, and operating cloud-scale systems. We are responsible for Infrastructure offering for specialized workloads, bare-metal and software capabilities on Azure, involving large-scale specialized solutions like Azure VMWare Solutions, SAP, Oracle, Epic Healthcare systems, AI Infrastructure, and more. We are looking for customer-focused and passionate engineers from diverse computer science fields, like hardware, operating systems, networking, security, distributed design, and enterprise solutions, with focus on quality and sustainability. Your ability to be the customer advocate, focus on service first, and part of a team that tears down silos to deliver the best customer experience will be critical for team’s and your success. Qualifications Required Qualifications 8+ years of experience in network engineering, with a proven track record of managing complex network systems. Bachelor’s degree in computer science or equivalent experience. Knowledge of routing protocols such as BGP, ISIS, OSPF, RIPv2 and EIGRP. Exposure to network encapsulation technologies such as VLAN, GENEVE, EVPN, and VXLAN. Hands-on experience on physical network devices such Cisco Nexus or Juniper, or Arista. Demonstrates proficiency in designing, implementing, and maintaining network infrastructure. Strong analytical and troubleshooting skills, with a focus on solving critical network issues efficiently. Excellent communication and interpersonal skills, with an ability to convey technical concepts to non-technical stakeholders or customers. Preferred Qualifications Certifications such as CCNP, CCIE, or equivalent are highly desirable. L2/L3 network device configuration, troubleshooting, topology design Troubleshooting switching and routing in hybrid production environments L3 Routing Protocols: BGP, ISIS, OSPF, RIPv2, EIGRP L2 Switching: VLAN, VXLAN, EVPN, GENEVE SD Networking and Architecture: VMware NSX, HCX Network Design: Reliability, resiliency, scalability, cloud infrastructure Network Troubleshooting: Performance analysis, packet capture, troubleshooting tools Network Automation: Python scripting, PowerShell, auto-mitigation of issues #azurecorejobs Responsibilities Network Design and Architecture: Develop and implement network solutions tailored to the organization's strategic goals, ensuring scalability, performance, and security. Automation of complex workflows using scripting or networking tools to simplify management Customer first vision: Develop a deep understanding of customer requirements for mission critical workloads and build seamless experiences to deploy them in Azure. Monitoring and Troubleshooting: Proactively monitor network performance, identify potential issues, and implement solutions to minimize downtime. Documentation: Create and maintain detailed documentation of network configurations, processes, and system upgrades. Project Leadership: Lead network-related projects, coordinate with stakeholders, and ensure timely delivery of solutions. Stay abreast of emerging computing technologies, tools, and trends, evaluating their potential application in enhancing our infrastructure and services. Collaborate with other engineers, teams, partners and PMs to deliver mission critical workloads in a fast-paced environment, while ensuring value-to-customers and live-site excellence. Lead, mentor, and guide engineers in the team, bringing clarity, creating energy, and driving results. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 6 days ago
0.0 years
0 Lacs
Bengaluru, Karnataka
On-site
Category: Infrastructure/Cloud Main location: India, Karnataka, Bangalore Position ID: J0225-0543 Employment Type: Full Time Position Description: Must have skills 7+ years relevant technical experience in Network support / operations Must to have very good knowledge on routing switching Deep knowledge of routing protocols (OSPF.EIGRP,BGP). . Minimum 4+ relevant experience F5 & Citrix Load balancer Minimum 3+ relevant experience Cisco Nexus platform Good Knowledge of L2, L3 Protocols for IP Networks e.g. DHCP, DNS, VLAN, PPP, ICMP, ARP, NAT, QoS etc. Troubleshooting Knowledge on VLAN/VTP/ STP/ Port channel/HSRP/VRRP/GLBP/ VSS & VPC Routing protocols : EIGRP/OSPF & BGP Troubleshooting Knowledge on Wireless Controller Troubleshooting Knowledge on Cisco iWAN, WAAS & VPN Tunnels Knowledge on WAN Appliance - Troubleshooting Knowledge on ISE, Cisco ACS & Cisco Prime. IPAM- Knowledge on DHCP server & Infoblox Knowledge on Cloud technology Good in Tolls : Solar winds /HPNA / Whatsapgold Should be customer centric. Providing a positive image of the company through your role being a point of contact with onshore team/customer. Must proactively help junior team members in resolving issues while being open to share their knowledge. To ensure that all is work carried out in accordance with ITIL Incident Management guidelines Should be able to follow the ticketing process according to the change request phases that are defined. Add value to your team environment by being enthusiastic and maintaining a Positive attitude. To achieve all team and personal performance goals as defined by the company Ensure tickets assigned to the queue are accepted and worked on time Network Engineer is responsible for implementing, maintaining, supporting, Data networks .Network Designing experiences will be an add on. Well versed P1/P2 escalation handling & Provide Quick resolution during Major Issues. Provide incident response & resolution as part of the 24x7 Network Operations Center Responsible for handling the Entire Network of a major Client. Provide technical leadership within a highly technical team Responsible to translate client requirements in to detailed actions for execution Required to follow detailed change management and incident management processes Communicate with other technical teams regarding Firewall/Routing/Switching operations Work in a fast paced operations environment & Troubleshooting DC environment incidents Responsible for the daily performance and availability of the network security infrastructure. Analyzes network and recommends upgrades/changes; assesses organization's current and future network needs Responsible for Network Evaluation & Proposals Certification :CCNP preferable Skills: Network Administration Network Operations Control Network Security Routing/Routers Network Architecture What you can expect from us: Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.
Posted 6 days ago
5.0 years
0 Lacs
Mumbai Metropolitan Region
Remote
Key Responsibilities Network Design and Architecture : Architect and implement advanced Layer 3 to Layer 7 networking solutions for enterprise environments. Design and configure routing and switching protocols (e.g., OSPF, BGP, EIGRP, MPLS) to meet customer requirements. Develop scalable and redundant architectures to ensure business continuity and high availability. Implementation and Deployment : Lead the deployment and configuration of Cisco, Palo Alto, Fortinet, and Juniper networking and security devices. Configure and troubleshoot advanced firewall policies, VPNs, and secure remote access solutions. Implement Quality of Service (QoS) and track shaping to optimize network performance. Security and Compliance : Design and enforce network security policies using Palo Alto, Fortinet, and Cisco ASA platforms. Monitor and mitigate threats with security tools, such as Intrusion Detection/Prevention Systems (IDS/IPS) and Zero Trust Network Access (ZTNA). Ensure compliance with industry standards (e.g., ISO 27001, PCI-DSS, HIPAA) and corporate security policies. Troubleshooting and Optimization : Diagnose and resolve complex network issues across all layers, using tools like Wireshark, SolarWinds, and Splunk. Perform regular performance monitoring and optimization of routing, switching, and application delivery. Collaborate with cross-functional teams to support hybrid cloud networking and SD-WAN solutions. Collaboration and Leadership : Provide mentorship and technical guidance to junior engineers and IT teams. Serve as a technical escalation point for high-priority incidents and advanced troubleshooting. Document and present network designs, operational procedures, and incident reports to stakeholders. Continuous Improvement and Innovation : Stay current with emerging networking technologies and trends, recommending innovations to improve operational e?ciency. Conduct proof-of-concept initiatives for new hardware and software. Standardize best practices for network deployment, security, and troubleshooting. Required Experience 5+ years of hands-on experience in designing, deploying, and managing enterprise networks. Advanced expertise in routing and switching, including protocols such as BGP, OSPF, EIGRP, and MPLS. Proven experience with Cisco Catalyst, Nexus, and ASA/Firepower devices. Extensive experience with Palo Alto ?rewalls, Fortinet appliances, and Juniper SRX and EX series. Pro?ciency in Layer 7 technologies such as load balancers, application gateways, and content ?ltering solutions. Skills & Technical Expertise Knowledge of SD-WAN technologies and hybrid cloud integrations (e.g., Azure, AWS, Google Cloud). Experience in automation using Python, Ansible, or Terraform. Familiarity with network monitoring and logging tools like SolarWinds, Splunk, or PRTG. Advanced understanding of QoS, tra?c engineering, and WAN optimization. Strong analytical and problem-solving skills to diagnose complex network issues. Excellent verbal and written communication skills to interface with technical and non-technical audiences. Ability to work in a dynamic and fast-paced environment, managing multiple priorities e?ectively. Strong team player with a proactive approach to knowledge sharing and collaboration. Certification CCNA (Cisco Certified Network Associate) - Required. CCNP (Cisco Certified Network Professional) - Required. [Other relevant certifications such as Palo Alto PCNSA/PCNSE, Fortinet NSE, or Juniper JNCIA/JNCIP are a plus.] (ref:hirist.tech) Show more Show less
Posted 6 days ago
8.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Title : Senior Network Engineer Palo Alto Specialist Location : Chennai Experience Required : 8+ Years Employment Type : Full-Time Job Description We are seeking a highly skilled and experienced Senior Network Engineer with deep expertise in Palo Alto Networks technologies to join our growing IT team. The ideal candidate will have a strong background in designing, implementing, and managing enterprise network infrastructures with a heavy focus on security and high availability. Key Responsibilities Design, implement, and maintain network infrastructure with a focus on Palo Alto firewalls and security appliances. Configure and manage Palo Alto Panorama, VPNs (IPSec/SSL), NAT policies, and security zones. Perform firewall migrations, upgrades, and high availability configurations. Troubleshoot and resolve complex network and security issues across a multi-site enterprise environment. Monitor network performance and proactively identify and resolve bottlenecks or security vulnerabilities. Collaborate with security and infrastructure teams to define network security policies and standards. Document network topologies, configurations, and procedures. Ensure compliance with industry regulations and internal security policies. Mentor junior team members and provide escalation support. Required Skills And Experience 8+ years of hands-on experience in network engineering. Minimum 5+ years of experience with Palo Alto Networks firewalls (PA Series and/or VM-Series). Proficient with Panorama, security policies, threat prevention, and wildfire analysis. Strong experience with routing and switching (OSPF, BGP, EIGRP). Knowledge of Cisco, Juniper, or Arista networking equipment is a plus. Experience with VPN technologies (site-to-site, client-based). Familiarity with network monitoring tools (SolarWinds, Nagios, PRTG, etc.). Experience with cloud networking (AWS, Azure, GCP) is a strong plus. Understanding of Zero Trust Network Architecture and segmentation. Strong analytical and problem-solving skills. Excellent communication and documentation abilities. (ref:hirist.tech) Show more Show less
Posted 6 days ago
5.0 years
0 Lacs
Noida, Uttar Pradesh, India
Remote
Company Description Netoyed is a CMMI Level 5 digital transformation company that merges technical precision with artistic ingenuity to create digital solutions driving business success. With integrated studios specializing in Cloud & Managed Services, Network & Security, Creative, and UI/UX Development, we deliver end-to-end solutions that blend art and technology to supercharge businesses. Our global presence spans Australia, New Zealand, the US, and India, making us architects of innovation and art that empower businesses to excel in a competitive world. Job Summary We are seeking a seasoned Senior Network Engineer with extensive experience in designing, implementing, and supporting enterprise network infrastructure. Responsibilities This role requires deep expertise in Cisco technologies (Switching, FTD, Meraki, network architecture) and Fortinet SD-WAN solutions, with a strong background in managing complex network integration projects across multi-site Responsibilities : Lead end-to-end network integration projects involving Cisco and Fortinet technologies. Design, deploy, and manage enterprise LAN/WAN architecture, ensuring scalability and high availability. Configure and troubleshoot Cisco switches (Catalyst/Nexus), Cisco FTD (Firepower Threat Defense), and Cisco Meraki environments. Design and implement Fortinet-based SD-WAN solutions, including integration with existing security and WAN infrastructure. Collaborate with cross-functional teams to gather network requirements and translate them into technical designs. Optimize network performance and security across hybrid environments (on-prem, cloud, remote). Provide escalation support and mentorship to junior engineers. Develop documentation for architecture, configuration standards, and operational procedures. Stay up to date on industry trends and emerging technologies in networking and Skills and Qualifications : 5+ years of hands-on experience in enterprise networking. Expertise in Cisco switching (Layer 2/3), Cisco FTD, and Meraki solutions. Strong proficiency with Fortinet firewalls and Fortinet SD-WAN technologies. Deep understanding of routing protocols (OSPF, BGP, EIGRP) and WAN technologies. Proven experience designing and implementing network architecture for large-scale environments. Demonstrated ability to manage complex network migration/integration projects. Strong problem-solving skills and ability to work independently and as part of a team. Excellent documentation, communication, and project management Qualifications : Certifications : CCNP or CCIE (Enterprise/Security), Fortinet NSE 4 or above. (ref:hirist.tech) Show more Show less
Posted 6 days ago
0 years
0 Lacs
Navi Mumbai, Maharashtra, India
On-site
Job Summary We are seeking a highly motivated and technically skilled Network Engineer to join our infrastructure and operations team. The ideal candidate should have strong expertise in network protocols, enterprise network configurations, and troubleshooting, along with a proactive interest in cybersecurity principles and practices. This role provides an excellent opportunity for professionals looking to grow their network engineering career while expanding into the cybersecurity domain. Key Responsibilities Design and implement network systems, configurations, and upgrades. Manage and monitor network performance; troubleshoot outages and bottlenecks. Configure and manage routers, switches, firewalls, and VPNs. Collaborate with architecture and security teams to align network design with business and compliance goals. Implement and enforce network security policies, including access controls, segmentation, and monitoring. Stay updated on emerging threats and cybersecurity best practices. Document system configurations, procedures, and policies. Support procurement processes, including preparing POs, handling quotations, and managing vendor Skills & Qualifications : Strong knowledge of routing protocols : EIGRP, OSPF, BGP. Expertise in Layer 2 technologies : VLAN, VTP, STP, switch ports, EtherChannel, port security. Hands-on experience with Cisco routers/switches, firewalls, and VPN solutions. Knowledge of operating systems : Windows, Unix/Linux. Familiarity with cybersecurity basics such as firewall policies, access control, and network segmentation. Interest in expanding skills in cybersecurity, threat detection, and network hardening. Strong problem-solving and communication skills. Proficiency in MS Office tools (Word, Excel, Skills : Excellent communication skills (written and verbal) in English. Positive, confident, and self-driven attitude. Team player with the ability to work independently. Strong planning, organization, and adaptability skills. Commercial awareness (e.g., understanding of PO, invoicing, Qualifications : Bachelor's degree in Computer Science, IT, or a related field. Certifications : CCNA preferred. (ref:hirist.tech) Show more Show less
Posted 6 days ago
2.0 - 6.0 years
4 - 8 Lacs
Noida
Work from Office
Req ID: 326917 We are currently seeking a Routing and Switching - Network Engineering Specialist Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company"™s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a "Network Engineering Specialist Advisor" to join our team in "Noida/Bengaluru". Potential candidates must possess experience and demonstrate expertise in at least one or more of the following areas Plans, designs, and implements networked systems, including configurations, supporting/troubleshooting network problems and coordinating with vendors for installation of such items as routers, switches, Wireless (Cisco & Aruba) Performs technical analysis of software, hardware, and network systems, system integration for LAN/WAN communications, network nodes, switches, and various transmission systems Performs network maintenance and system upgrades including service packs, patches, hot fixes and security configurations Create & update the technology components of standard operating procedures - Liaise with vendors and other IT personnel for problem resolution - Nexus configuration and design - VDC, VPC, OTV, LISP, FabricPatch, DCNM - SD-WAN (Preferred) - Aruba Switching & Wireless - Cisco Enterprise Wireless communication design, configuration. Configuring Lightweight and Autonomous APs, WLAN Controllers, PRIME - Bridging, outdoor/mesh, location tracking, wIPS, guest access - Wireless surveys, site assessments, and audits - Strong communication skills - Solid documentation experience with Microsoft® Visio, Word, and Excel - Ambitious and goal-oriented, with initiative to work until job is complete - Prior experience working closely with customers and collaborating with IT staff - Must possess strong technical account management skills and have excellent troubleshooting skills. - Bachelor"™s Degree or equivalent experience.
Posted 6 days ago
1.0 - 4.0 years
1 - 5 Lacs
Noida, Bengaluru
Work from Office
Req ID: 323501 We are currently seeking a Network DC Build Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Network DC Build Engineer: Role Responsibilities: - Prepare network designs with bill of materials and detailed device configurations based on the business requirement - Raise and implement network changes within the approved change window. - Prepare network build packages based on the approved network design, which consists of impact analysis, network change implementation plan, and cutover plan - Present network designs and network changes for review and approval - Collaborate with various platform streams and vendors to ensure that network deliverables are completed on time - Data Center migrations in production environment without any downtime - Candidate should be able to work on projects individually and should be able to design and implement the designs according to the standards. (Key Skills) - Familiarity with network hardware (Arista and Cisco routers and switches) - Expert level knowledge in network routing, switching protocols (Routing protocols like BGP, OSPF, EIGRP; LAN/WAN Technologies) - Excellent working experience in multicasting, VXLAN, Spanning-tree, vPC, port-channel, MLAG, Trunking - Excellent troubleshooting and problem solving skill in routing & switching. - CCNP or CCIE R&S (a plus) - Hardware Experience/knowledge about different type of transceivers, switches, different type of cabling, different type of fiber patching - Proficient with Microsoft Office products including Visio, Word and Excel. Experience with Bluecoat is desirable but not essential. Strong -IT/Technical skills (understanding of software, hardware, networks, etc) - Advanced level written and verbal communication skills.
Posted 6 days ago
1.0 - 3.0 years
5 - 10 Lacs
Hyderabad
Work from Office
Req ID: 314937 We are currently seeking a Systems Integration Senior Analyst to join our team in Hyderabad, Andhra Pradesh (IN-AP), India (IN). Your Role As a member of the Security Technology Operations (STO) team , the Lv1 Security Technology Analyst will work with a global security toolkit, focusing on Solarwinds, NDR (Gigamon and Extrahop) Flexera and SAS (Safeguard Authentication Services formally known as QAS). The role will be primarily incident and service request focused while working with the more senior team members on various projects and initiatives. Key Responsibilities Excellent incident and request handling Help attain and then maintain SLAs and KPIs Ensure system/application alerts are acknowledged and actioned Escalate issues to STO management and leadership as needed Support patching, upgrades, and configuration changes Assist in managing high-priority incidents and requests related to file transfers Ensure compliance with audit controls and evidence requirements Experience Basic understanding of networking concepts and protocols, including TCP/IP, DNS and firewalls Windows and Linux basic admin Level 1 1-3 years of experience in a security operations role Confidence in troubleshooting Good communication skills
Posted 6 days ago
6.0 - 10.0 years
6 - 10 Lacs
Pune
Work from Office
Qualifications 6-10 years of extensive Security Experience with Checkpoint Firewalls, Juniper Networks Firewalls, Palo Alto Network Firewalls, Bluecoat Proxy, IPS/IDS. Strong troubleshooting skills over the Firewalls, Proxy and network infrastructure. Extensive Data Networking knowledge and an understanding of network security standards such as Firewall Rules, Security Zones, Multicast Data Feeds, Ultra Low Latency Network Architectures & Platforms. Proven influencing and relationship management skills Exhibiting a high degree of flexibility and ability to multi-task, seeking guidance where necessary Strong communication skills, including verbal and written skills Ability to work as part of a team with remote colleagues in other countries Fluency in English CCSE, PCNSE, JNCIS certifications will be greater advantages. Education Bachelor"™s degree/University degree or equivalent experience Key Responsibilities Firewall rules Management (creation/ modification/ deletion) by following Change management process. Participate in migration activities and provide troubleshooting support from Perimeter security standpoint. Identify issues, provide support for isolating problems, finding RCA. Willing to work on weekends for migration activities off business hours. Completing additional tasks in connection with the role but not detailed in the current job description, charged by the direct manager, supervisor, or the functional head.
Posted 6 days ago
4.0 - 9.0 years
6 - 14 Lacs
Hyderabad
Work from Office
L2,L3 Protocol Testing _ Walk in_ Hyderabad_14th June Role: L2 & L3 Protocol test Engineer Experience: 4-8 years Required Technical Skill Set: L2: VLANs, xSTP, LACP, LLDP, VRRP, Mac learning, ARP, Q in QL3: OSPF, BGP, ISIS QOS Walk in Date: 14th June 25 Location: TCS- Deccan Park, (Deccan Park, 2S2 Zone)Plot No.1, Hitech City Main Rd, Software Units Layout, HUDA Techno Enclave, Madhapur, Hyderabad, Telangana 500081 Desired Competencies (Technical/Behavioral Competency) Experience in L2 & L3 Protocols testing Familiarity with traffic test equipment like ixia and Spirent. Ability to understand end to end regression testing work flow at technology area and platform/product level Having experience and capability in solving complex issues in testing. High quality debugging skills, ascertaining the reason for failure, distinguish between a SW bug or otherwise precisely. Test automation frameworks, tools and scripting languages is a must and preferably in Python, Robot framework. Strong analytical skills to debug and isolate problems. Aptitude to learn new technology quickly and adapt to new feature testing/new assignments faster. Excellent communication and presentation skills. Responsibilities include, test planning, test script execution, defect analysis & tracking, and script fixing and test reports. Good exposure in following technologies: Routing & switching architectures. L2: VLANs, xSTP, LACP, LLDP, VRRP, Mac learning, ARP, Q in Q L3: OSPF, BGP, ISIS QOS Firewalls & Policer ECMP & load balancing. Familiarity with traffic test equipment like ixia and Spirent.
Posted 6 days ago
1.0 - 4.0 years
1 - 5 Lacs
Mumbai
Work from Office
Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). CCNA or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network data center systems storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type : On-site Working
Posted 6 days ago
8.0 years
4 - 9 Lacs
Noida
On-site
Req ID: 326919 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Routing and Switching - Network Engineering Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Role Responsibilities: Must have great experience on Routing & Switching, Wireless (Cisco & Aruba) Vendors supported - Cisco, Aruba Must be expert of routing, switching, wireless, LAN and WAN, i.e. L2 (Wireless IEEE 802.11 a, Ethernet, IEEE 802.1x std. STP, MSTP, RSTP, Dynamic VLAN, HSRP/VRRP.) / L3 (Routing protocols such as EIGRP, OSPF, BGP.), NEXUS, SD-WAN Ensuring all configurations are in compliance with network standards, reviewing log files, SD-WAN, LAN, WAN, NMS Participate in the setup, deployment, maintenance, troubleshooting and documentation of enterprise-level, mission-critical, network infrastructure components Owning and documenting escalated support tickets and service requests through resolution via ServiceNow Full understanding of WAN/LAN internetworking, protocol interoperability, network architecture development and requirements for testing / proof of concept Working knowledge of Networking products from Cisco, Aruba Skills and knowledge and adherence to ITIL & Change Management processes Excellent communication skills, both written and oral Strong customer service skills; interfaces with customers, end users, partners and associates Additionally, the candidate must work well within a team, adapt easily to change, and possess the flexibility to travel. Candidate should have a history of working unsupervised while achieving required goals Rotating on-call, support queue management, preforming network system analysis and reporting Willing to work in 24X7 environment Basic Required Qualifications: 8+ years of experience on managing LAN & WAN & Wireless Infrastructures Vendor experience to include - Cisco, Aruba Adaptive, communication, presentation, and leadership skills Strict adherence to defined policies, processes and procedures Responsible for NW services improvement and operational task improvement Responsible to carry out the troubleshooting on Networks and Appliances Ensure that the tickets raised per shift are closed as per SLA and if not escalate as per the escalation Matrix defined. Manage shifts and take-up escalations on daily issues handled / escalated in the form of Daily reports. Management of Network & appliances Ensure earlier resolution to the issues to meet SLA Ensure hardening & patching of devices meet compliance standardsFollowing up with Vendors, Service Providers & Partners hardware & software whenever required & resolve issues by minimizing downtimes Work on the Service request and Incidents Scope and device relation with load analysis About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Posted 6 days ago
4.0 - 7.0 years
6 - 10 Lacs
Mumbai
Work from Office
Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Able to handle Fortinet SDWAN enterprise network and support independently. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP NSE 5 certified or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type : On-site Working
Posted 6 days ago
2.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Hybrid
Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type : Hybrid Working
Posted 6 days ago
8.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Network Experience : 8 -10 Years. NP : IMM/ 15 Day/ 1 month but nego. Routing : Candidate should be excellent in Routing Concepts and hands on knowledege OSPF , BGP , EIGRP, Static , Default ( There can be combination , OSPF/ EIGRP + BGP + Static Routing ) Candidate should be excellent at Troubleshooting scenarios . Candidate should have understanding in designing of the Network.( Basics not very advance) In Above Technologies Cisco , Extreme is Preferred , however if concepts are good, we can take a call. Preferably SDWAN Experience. ( OEM , FortiGate Preferred ) / at least a good understanding. Switching Candidate should be excellent at Swicting Concepts and hands on knowledge) Vlan Tagging Etherchannel L2 Swicthing L3 Switching VTP VPC HSRP/ VRRP BPDU, Root Switch election process and related .. All concepts Candidate should be have an excellent knowledge on above topics. ( OEM , Cisco and Extreme Switches ) preffered Wireless Technologies Candidate should be excellent at Swicting Concepts and hands on knowledge) Excellent understanding on Wireless Technologies ( OEM Aruba , However , Cisco , Rukkus etc ) End to End Communication Authentication and Authorization Access Point Integration Access Points Firmaware Upgrades SSID Vlan Integration Port Bundling ( Etherchannel ) VRRP, HSRP , VPC Wireless Bands and related knowledge NAC and Switch Level Configuration Candidate should good at Troubleshooting scenarios. Security Related Basics Candidate should have basic knowledge about Firewalls ( Preferably Fortigate , Palo Alto , Cisco ACS ), Don’t go for Sonicwall/ Sofos experience as they are generally small and don’t guarantee a good firewall experience) Firewall Placement in the network ( Architecture ) Firewall Architecture Nating Candidate should be able to answer basic traffic flow IPSEC Concepts in detail WAF Concepts basics. Proxy Basic ( Packet flow again ) NAC Firewall Switchover Operational Experience Must.. 1 .Candidate should have some experience in planning and executing replacements of Router, Switches , Access Points etc) 2. Candidate should be good at three tier architecture and related concepts and hands on experience 3. Candidate should have SLA and Change Managements concepts . 4. Candidate should have a experience on Enterprise Network which is ad added advantage Show more Show less
Posted 6 days ago
2.0 - 5.0 years
4 - 7 Lacs
Mumbai
Work from Office
Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties.
Posted 6 days ago
2.0 - 5.0 years
4 - 7 Lacs
Mumbai
Work from Office
Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties.
Posted 6 days ago
3.0 - 6.0 years
6 - 10 Lacs
Mumbai
Work from Office
Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a clients service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type : On-site Working
Posted 6 days ago
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