1549 Eigrp Jobs - Page 5

Responsible for driving network operations and maintenance in the respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains with the objective of minimizing downtime of network infrastructure, providing quality of network, resolving network issues, and cost effectively enhancing customer experience. The role will involve- planning and implementing network improvement projects, managing network operations, network analysis, bringing in process & cost level improvements. This is a tactical role which has a significant mid-term impact on the business unit s overall results. Responsibilities : Installing and configuringCISCO / Versa / Fortiner / Lavelle SD-WANRouters Installing and Configuring a Network Installing, Configuring and operates routed LAN & routed WAN Configuring IP,BGP, OSPF, RIP, IGRP, EIGRP. Creating users, groups and setting uppolicy for a user's and groups. Configurationand Troubleshooting of Cisco Switching protocols (RSTP, PVST) Perform databackups and disaster recovery operation. Analysis of LANnetwork/SD-WAN to determinenetwork performance problems. Provided solutions and documentation. Configurationand Troubleshooting of VLAN, VTP, VDC, VPC for Cisco switches, IOS upgrading ofrouters and switches. Carrying out DR (Disaster Recovery) testfor both connectivity and devices for every month Investigating, diagnosing, and resolvingall network issues by coordinating with users. Replacing the network hardware in case offailures and upgradation. Deploying Cisco Routers and Switches asper the project requirement. Coordinating with ISP vendors in case oflink failure Network connectivity troubleshooting In-Depth Knowledge on Routing andSwitching Protocols. Experience in Deploying and ManagingCisco Viptela based SDWAN Infrastructure. Deepunderstanding of the functionality and operations of Viptela SDWAN Components (vBond,vSmart,vManage).Versa Components - Versa Director, Versa Concerto, Versa Analytics, Versa Titan Understanding of Overlay and Underlay concepts. Experience in creating/ModifyingConfiguration templates in Cisco SDWAN. In-Depth Understand of SwitchingProtocols like VLAN, STP, Aggregation etc. Experience in packet tracer tools likeWireshark etc. Clear understanding of TCP/IP Experience in handling routing platformslike. ASR and ISR series Cisco routers. Responsiblefor managing / monitoring / troubleshooting the SDWAN, FMC and NetworkInfrastructure in the DC, DR andbranch locations. Responsible for Coordinating with the OEMto resolve P1 issues. All IT assets irrespective of installed or third-party vendor installed, theengineer support must be provided by the resources as vendor management. Responsiblefor work on Vulnerability component Requirements Oversee the overall operationsof the network infrastructure, including monitoring, maintenance, andtroubleshooting. Ensure high availabilityand performance of the network. Implement best practicesand standards for network operations. Coordinate withcross-functional teams to resolve network-related issues. Lead the response andresolution efforts for major incidents impacting network services. Coordinate with technicalteams, stakeholders, and vendors to minimize downtime and restore services. Conduct post-incidentreviews and implement preventive measures. Develop and maintainbusiness continuity plans for network operations. Identify critical networkcomponents and implement redundancy measures. Conduct regular drillsand tests to ensure readiness for potential disruptions. Ensure compliance withrelevant industry standards, regulations, and internal policies. Collaborate with internaland external auditors for compliance audits. Implement correctiveactions and recommendations to address audit findings. Lead and mentor a team ofnetwork operations professionals. Set performance goals,provide regular feedback, and conduct performance evaluations. Foster a collaborativeand supportive work environment. Identify training anddevelopment needs and facilitate skill enhancement programs.

This job Involvs rotational shifts and week offs Shift Time 8:30 PMto 5:30 PM 5:30 PM to 2:30 AM 12:30 AM to 9:30 PM HOlidays will be as per Canada (No regional holidays ) Time Zone : EST Candidate must have Strong English and/or French proficiency (written and verbal), with highest level of Accent Neutralization Sound understanding of TELECOM, switching Technologies A good team player Responsibilities Customer Complaint Handling Identification of customer on call Understanding nature of the problem Updating customer information in the database First Level Resolution Fix known problems from KEDB Temporary fix (when pre-installed backup is absent) Activating network backup (when backup is already present) Performance Management Generation of overall PBX network performance statistics Network monitoring Fault and quality issues identification Criticality based labeling Alarm correlation o Alarm normalization Trouble Ticket Management Reactive Open / Update / Clear (e.g.: Problem resolved) / Close TT (On receiving customer confirmation) Proactive Automated / Manual ticket generation Proactive Automated / Manual Ticket prioritization Reactive - Assign ticket to the correct team Customer Communication Communicate ETA / ETR Status update of TT/ problem resolution Confirmation of problem before TT closure Customer reporting (e.g.: RFO, incident report, action taken report

Position Summary : Sr. Manager shall be responsiblefor the preparation and verification of annual budget for landing stations,work as interface with different submarine cable consortiums, prepare andmanage AOP for the Cable stations, track the Submarine wet plant inventory,support in MOD and MOHA clearance required for marine maintenance providers,coordinate for cable repairs with marine service providers and consortiums,track invoicing and payment for central billing party function, handle O&Mmatters related to submarine cable systems, support in new businessopportunities related to Submarine cable systems, should have a working knowledgeof Network Operations Center, Cable Landing Stations. Coordination withRegulatory and Legal teams. Liaising with various Government agencies for cablerepairs, cable protection and cable O&M activities. Should have goodinterpersonal skills to manage consortium matters. Major Responsibilities: To prepare annual Budget /True-up data for cable stations managed by Tata Com To representTata Comm in Submarine Cable consortiums for all O&M and finance matters Toparticipate & provide inputs for AOP (Annual Operation Plan) to FPA teamduring AOP preparation. To obtaincost approval from consortium for Cable Station & associated land routesrelated matters and track these variable costs and reimbursement. To provideRe-verification of O&M invoices payment and Manual provisions based onthe supporting documents provided with the invoices by FP&A. To provideinformation to the finance team for raising the invoice to CBP for anyunplanned expenses. Tocoordinate with consortium & respective CLS to manage any planned activity. To carryout / manage wet segment cable repair under Tata Coms segment. To Coordinatewith cable stations/consortium and with authorities to secure advanceclearances for Vessel, crew and work permit for repair. Tocoordinate with cable ship operators and authorities to secure advanceclearances (MOD/MOHA/SPL) for Vessel, crew and work permit for repair throughrespective agencies. To ensurethe availability of recommended spares for wet maintenance Depot for Tata comsegment of consortium cable. To liaisonwith Govt. Authorities during any construction activities in Land cable or Wetsegment. To organizevarious reports / KPI from the cable stations under our purview as per theschedule & confirming the compliance. To manage andcoordinate with consortiums for managing the Central Billing Party functionefficiently. To support in new business opportunities related toSubmarine cable systems and participate in preparation of RFQ responses,regulatory matters. Liaising with various Government agencies for cable repairs,cable protection and cable O&M activities.

Global Network Architect This is a fantastic role where you will work as part of a global team and oversee all network, voice, and data centre services across APAC region. Some of the key responsibilities include: Architect network solutions in line with global standard. Develop and maintain technical standards. Develop network technical strategy. Manage product life cycle and create infrastructure refreshment plan. Provide escalation support for critical operational service and project delivery. Build the relationship with APAC business, business IT, and 3rd party vendors respectively and ensure that high quality of Network Service is provided to the business and business IT users. Build effective collaboration across teams and other IS departments to move initiatives forward with our IT partners and users. Work with third party vendors to manage service delivery method, resources, timing, and location. Develops and maintain a productive working relationship with key stakeholders, project sponsors, and vendors. Works with all levels of staff and management both internally and externally. Identify opportunities to improve and mature IS engagement with our IT colleagues and end users. Work closely with global team and key vendors to ensure AIG global standards are maintained and priorities are aligned. What youll need to succeed Certification CCSP /CCDP/CCNP/CCIE or equivalent experience Expertise in Networking: Utilize your advanced knowledge in WAN, LAN/WLAN, and various routing protocols like OSPF and BGP . Experience working on deployments for routing & switching protocols, wireless network, firewall, load-balancer, proxy, DNS, and DHCP in a global corporate environment Experience working in complex global & domestic network environments Experience on supporting voice over IP technologies Vendor management experience Demonstrated ability to identify, understand and communicate business needs Ability to communicate effectively with technical and non-technical people Ability to adapt to change and manage in an uncertain environment Understanding of the IT environment

Designation ISR-Lead Location PuneDighi Reports to BusinessHead Team Direct Reportees 7-8 No. Of Peers 4-5 About the Team and Function Customer Success Group - Account Management Purpose of your Role Tata Communications (TCL) Prime Accountsbusiness is scouting for Inside Sales Head to manage a team of Inside SalesResources based out of Pune. From our experience, the best ISRs take a consultativeapproach and are looked upon by our customers as trusted advisors. This combined withthe support received from our Solutions consulting, Marketing, and Product team,make this an ideal opportunity for professionals in the Enterprise Sales communityto build on their existing track record with an incredible success story. You will be accountable for (KeyResponsibilities) A multi-faceted professional, a brilliantcommunicator and organiser, a natural problem solver and relationship builder. Proactive and hands-on, with strong business acumenand drive and determination to succeed. You should be well versed with the Inside SalesTools & protocols. You Are (behaviours to display - DRIVE) Thisis an Inside Sales Lead role responsible for managing 6-7 ISR & growingexisting enterpriseAccounts in India Youll be expected to create inroads into accounts,identify their business needs and articulate value proposition of products thatsolve for their needs (Leased Line, MPLS, Cloud Infrastructure, Security, SDWAN,Global SIP etc) Work on Salesforce CRM, keep up to datedocumentation and pipeline hygiene, participate in weekly forecast meetings with SalesLeadership. Work closely with Cross Functional Teams(Marketing, Solution Consulting, Business Development, Renewal and Retention, Feasibility,Commercial, Delivery, etc) Actively participate on Renewal Opportunities andCollection resolution initiatives Own end-to-end sales cycle: advance salesopportunities from qualified leads to closed revenue Plan, prioritize and manage personal salesactivities and customer/prospect contact towards achieving ACV targets - especiallymanaging personal time and productivity. You have experience in (including any education background &Certifications) Engineeringgraduate with a management degree with 15+ years of experience Understandingof management dynamics; Technical knowledge; Understanding of finance &supply chain management; Knowledge of industry Buildinga strong relationship with Key Stake holders in the organisations is a must forthe role You prospect daily, generally have your sales funnel full, are rejection proofand not intimidated by decision-makers. Have prior experience with products like Leased Line, MPLS, CloudInfrastructure, Security,SDWAN, Global SIP etc Manageda large team, Self-motivated and able to work under pressure. Prioritize your day and manage your time effectively. Comfortable working with different stakeholders and cross functional teams Can communicate effectively & put your thoughts across

The role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Responsibilities Taking ownership of customer issues reported, solving their problems through by providing resolution. Researching, diagnosing, troubleshooting, identifying solutions to resolve system/application issues. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ensure SLA are achieved & work proactively to maintain the same.Desired Skill sets Demonstration of problem-solving skills Prior experience of providing customer service support in fast paced, high availability, 24X7 environments. Maintain awareness of latest technologies in the domain Knowledge of IP (GVPN & ILL), SDWAN (Versa & Fortinet), Firewall services mandatory.

Responsibilities Hands-onexperience with Layer 2 & Layer 3 networking (Switching, Routing, and WANtechnologies). Abilityto troubleshoot and resolve Level 1 & Level 2 network incidents, includingconnectivity issues, latency, and packet drops Understandingand hands-on experience with SD-WAN solutions (preferably Versa, Viptela, orFortinet) Configuringand managing WAN edge devices, including policies, traffic steering, and VPNs. Knowledgeof MPLS, VPNs (IPsec, SSL), QoS, and WAN optimization techniques L2skills on fortinet firewall and security best practices. Proactivelyaddress customer issues and ensure timely resolution. Workefficiently with cross-functional teams, senior engineers, and external vendorsto resolve incidents. Support andassist L1 engineers in troubleshooting and knowledge transfer.. Experienceperforming configuration changes, firmware upgrades, and network maintenanceactivities. Conductingpost-change validations and rollbacks if needed.Desired Skill sets Minimum 4 years experience on operation on networking , firewall , SDWAN Strongunderstanding of networking, SDWAN, firewall concepts, including TCP/IP,subnetting, VLANs, SSL VPN , NGFW and routing protocols (OSPF, BGP, EIGRP) Clear and professional verbal & written communication to interactwith customers, vendors, and internal teams Quick decision-making to restore services within SLAs

About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. About BNP Paribas Group BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. About Business Line/Function The Network Infrastructure and Telecom team is responsible for supervising, monitoring and developing the Networks, Infrastructure and Telecommunication of the regional Hub of BNP Paribas in the India region, liaising with BNP Paribas Head Offices where all major banking applications are hosted. Telecom Team activities plays a major role in the structure of processes that govern decision making around IT investment, client and suppliers relationships, project management. Job Title Senior Analyst Data Center Date Department: ITIP - Telecom & Datacenter Location: ISPL-Mumbai Reports To Business Line / Function: (Direct) Manager –DataCenter Grade (if applicable) (Functional) Number Of Direct Reports Directorship / Registration: NA Position Purpose The main activities of the Senior Analyst – Network and Data Center is to select/build/ manage Datacenters and operate Datacentre services, Datacentre being the centre of IT Services to deliver IT solutions to the Business, timely delivery of services is critical to success of BNP Business. Deliver remote network management services across different domains of network. The network services would mainly include support on WAN, LAN, Wi-Fi and MPLS technologies, Telecom and Datacenter domain team is responsible for all Network, Telecom and Datacenters services across the INDIA He will assist the team ensuring effective service management to meet service-level agreements and control costs. Responsibilities Infrastructure Operations Datacentre Infrastructure Management Standardize IN Datacentre Services across all facilities. Review and revise of all policies and procedures being used in IN Datacentre Management Support/contribute for all audits related to Datacentre Contribute for Dashboard reporting Availability and Capacity Management Network Incident troubleshooting and escalation to L3 BAU support operations Coordinates root cause analysis for all day-to-day technical issues and establish recovery and prevention processes. Coordinates with onshore teams; interface with vendors and partners for issue resolution. Networks obsolesce and Tech refresh Vulnerability Management and finding remediation SLA adherence and Dashboard reporting Proposes solution alternatives, provide impact analysis for any technical changes. Translates high level objectives into low level work modules and tasks. Performs requirements gathering and design ITIL and Change Management experience Competencies (Technical / Behavioral) 5 to 8 years of work experience required, minimum 4 years of relevant work experience required large enterprise networks Able to demonstrate the ability to undertake the above responsibilities Has expert knowledge of various Datacenter facilities (UPS, Generator, Fire Suppression, CCTV, CRAC) and Services Has knowledge of regulatory requirements related to Datacenters in INDIA region Has experience in managing multicultural technical staff to deliver various Datacenter services Good knowledge and understanding of Datacenter Market in INDIA Basic skills in implementation, administration and troubleshooting of Local Area Networks, Wide Area Networks and Network Products - Routers, Switches, strong knowledge of static/dynamic routing protocols (EIGRP/OSPF/BGP/ISIS), transports (Internet/MPLS/VPLS) Troubleshooting skills to identify faults and ensure timely repairs. Experience in Traffic analysis tools: Solar winds, Netflow, Netscout probes, Infinistream and Wireshark. Skills in installation, configuration and troubleshooting of local area and wide area networks using Cisco hardware, leased lines and MPLS. Fluent in English to work with the global and regional teams Excellent written and verbal communication skills Able to work under pressure and meet deadlines Able to demonstrate a high degree of flexibility including shift and out of hours working Demonstrate a positive, diverse and inclusive attitude that fosters excellent service and Business satisfaction Excellent organizational skills Expert knowledge of ITIL disciplines Good team and relationship builder with excellent communication skills at all levels Excellent documentation skills Specific Qualifications (if Required) B.E or Equivalent CCNA (Routing & Switching) ITIL V3 Foundation desirable CDCP Fluency in English Skills Referential Behavioural Skills: (Please select up to 4 skills) Ability to collaborate / Teamwork Communication skills - oral & written Creativity & Innovation / Problem solving Attention to detail / rigor Transversal Skills: (Please select up to 5 skills) Analytical Ability Ability to understand, explain and support change Ability to manage a project Ability to set up relevant performance indicators Ability to develop and leverage networks Education Level Bachelor Degree or equivalent Experience Level At least 5 years Other/Specific Qualifications (if Required) Ability to engage customers independently for ongoing incidents; high level of ownership and initiative needed; needs to work independently with minimal or no supervision Excellent written, oral and presentation skills. Should be able to articulate technical concepts in documentation

Technical Support Engineer 1Customer Front Line for Trouble Reporting 2Trouble Ticket Assignment to different technical teams 3Escalation Management 4MPLS Basic Troubleshooting and Fault isolation B> Major Responsibilities. 1>To be the First Point of contact for Tata Communications customers from technical Perspective & identification of the technical problem 2> Maintaining Optimum productivity as per set Standards. 3>Maintaining optimum Quality as per set Standards. 4>Handling all TSC Emails and ensuring that the targets are adhered. 5>Handling escalation and customer queries 1>Graduation in Electronics and Telecom/Computer Engg 2>Ability to use e-mail, internet, Word and other softwares 3 >Exposure to ISP Operations preferred 5>Any other certification is preferred 6>MPLS/IP Routing and protocol E> Experience Necessary requirement 1-3 years of experience in below areas 1> Experience in customer Front Line for Trouble Reporting 2> Experience in MPLS Basic Troubleshooting and Fault isolation 3>Experience in Handling Escalations and working in Shifts.

Experience: 5 to 6 Experience. Hands-on Experience on Checkpoint firewall 80.xx and cloud guard and Cisco ASA 55XX and FTD. Hands-on Experience on O365 EOP and Email proxys and web proxys. Hands-on Experience on any IPS devices. Hands-on Experience on Mcafee EPO. Hands-on Experience on Cisco umbrella. Experience on working ticketing tool. Good communication & Presenting skill Technical. Aware of Firewall Upgradation process. Maintaining firewalls, virtual private networks, web protocols, and email security. Reporting the security analysis and monitoring findings. Hands-on experience on DC, DR, AWS connectivity. BE / BTech 5/6 yrs experience of the domain

Operate, Maintain, Manage, and Improvenetworkinfrastructure. Coordination with customer & Vendors fornetworkrelated problems and providing Remedies, Root Cause Analysis of Faults. Work closely with team members to provide quick support & error free environment in close cooperation with L1 &L2Level support Network Switching (VLAN, VTP, Ether Channel) / Routing experience (OSPF, BGP) Experience on LB (AVI Preferred) Knowledge of ACI Fabric & Nexus 9K NMS tool experience. Monitoring operation troubleshooting and Implementation in Dell TOR (Nutanix) switches and FX2 chassis Report generation, preparation. CCNA certified Handling Customer escalations Coordinating with all the other teams for network related issues and traffic flow. 5-6 Yrs experience in the domain B.E / Btech.

We are looking for a skilled Infrastructure and Platform Architect with 8-10 years of experience to join our team. The ideal candidate will have expertise in OpenStack and be able to design and implement scalable infrastructure solutions. Roles and Responsibility Design and implement scalable infrastructure solutions using OpenStack. Collaborate with cross-functional teams to ensure seamless integration of infrastructure and platform components. Develop and maintain technical documentation for infrastructure and platform architecture. Troubleshoot and resolve complex technical issues related to infrastructure and platform operations. Ensure compliance with industry standards and best practices for infrastructure and platform security. Provide technical guidance and mentorship to junior team members on infrastructure and platform architecture. Job Requirements Strong understanding of OpenStack and its ecosystem. Experience with cloud-based technologies and platforms. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong leadership and management skills, including the ability to motivate and guide junior team members. Mandatory Skills: Network Data Admin. Experience: 8-10 Years.

Role: Palo Alto L2 Support(Network Security Engineer) Location: Noida Sector-135 Budget: 5 LPA- 6.5LPA Job description: Required Skills & Qualifications 2–4 years of hands-on experience with Palo Alto Networks products (NGFW, Panorama, etc.). Solid understanding of network protocols: TCP/IP, BGP, OSPF, IPsec, SSL, NAT, DHCP, DNS. Experience handling day-to-day firewall operations, policy management, and troubleshooting. Familiarity with security concepts such as IDS/IPS, URL filtering, threat prevention, and VPNs. Strong analytical, problem-solving, and communication skills. Ability to read and analyze logs using CLI and GUI tools. Willingness to work in shifts or on-call rotations as required. Role : Palo-alto L2:- Firewall, Firewall, Security Governance, Implementation, Migration, Panorama, PS, Configuration, Network Protocols, MPLS, BGP, OSPF, EIGRP, CCNA, CCNP. Notice Period :-Immediate joiners.

Senior Network Engineer Exp : 10+yrs. Remote (Anywhere in India). Job Description : The Senior Network Engineer is HIGHLY SKILLED in all areas of Network based technologies. This individual must have extensive background in Cisco. The Senior Network Engineer will be responsible for designing, planning and implementing high level as well as departmental projects with little or no supervision. Such projects include, but are not limited to, the configuration, installation and troubleshooting of routers, switches, wireless controllers and firewalls as well as implementation and support of Cisco Prime, Cisco Defense Orchestrator (CDO), DNA-Center (DNA-C), Solarwinds Orion along with other network related programs. Additionally, this position will be responsible to research, evaluate and recommend software, hardware or cloud technologies that will support business needs. Interaction with different business groups is essential within this role and requires an understanding of multiple business segments and ITs impact on their functions (e. Healthcare, LifeScience and Contract Sterilization, finance, regulatory and audit). Role & Responsibilities : Strategic Network Architecture & Planning : Design, document, and maintain high-level network architecture for global enterprise environments. Conduct capacity planning and performance assessments to ensure network scalability and resilience. Participate in long-term infrastructure planning aligned with company business goals and digital transformation initiatives (e.g., cloud migrations, automation, AI integrations). Project Leadership & Delivery : Lead cross-functional network infrastructure projects from conception to completion with minimal - supervision. Develop project plans, timelines, and resource allocations to ensure timely and within-budget delivery. Interface with business stakeholders to gather requirements and align infrastructure solutions with organizational needs. Network Operations and Incident Management : Serve as a Tier 3 escalation point for critical network incidents. Conduct root cause analysis and implement permanent solutions to recurring issues. Lead or contribute to post-incident reviews and continuous improvement initiatives. Security & Compliance : Ensure network infrastructure complies with corporate security policies and industry regulations (e.g., HIPAA, ISO 27001, SOC 2). Conduct periodic network security assessments and implement remediation plans. Collaborate with the cybersecurity team on threat detection, mitigation strategies, and security audits. Automation & Network Efficiency : Develop and deploy network automation scripts using Python, Ansible, or similar tools to reduce manual operations. Streamline configuration management, change controls, and compliance reporting through automated workflows. Integrate with orchestration tools such as Cisco DNA-C, CDO, or custom-built solutions. Cloud Networking Integration (Desirable) : Contribute to the integration of hybrid and cloud-native networking solutions (e.g., AWS Transit Gateway, Azure ExpressRoute, VPN Gateway). Assist in SDN strategies and secure cloud connectivity. Disaster Recovery And High Availability : Design and test disaster recovery solutions for critical network services. Implement HA mechanisms to minimize downtime (HSRP, VRRP, VSS, StackWise, redundant links). Regularly test failover and business continuity plans. Performance Monitoring & Capacity Optimization : Continuously monitor network performance using tools like SolarWinds Orion, NetFlow, SNMP. Analyze traffic patterns and optimize routing, bandwidth usage, and QoS policies. Skills Required : LAN : Must Have Hands-on Experience In : Layer 1 media fiber & copper connectivity. Layer 2 topologies Ether-channel, STP, VLAN & VTP, Port Security, dot1x implementation. Layer 2&3 protocols CDP,DTP & IP. Cisco Switch Models : Catalyst 3850, Catalyst 9000, Catalyst 4500, Catalyst 6800, Nexus 7k & 9k.OS Cisco IOS. Configuration, Installation, Troubleshooting & Support. WAN : Must have hands-on experience in : Layer 1 media fiber & copper connectivity. Layer 2 topologies PPP, MLPPP, & ELAN. Layer 3 protocols IP, MPLS. Routing Protocols EIGRP,OSPF,BGP. Configuration of WAN Routers. Troubleshooting WAN and Routing Issues alongside ISP. Security ACLs. Cisco Router Models : 1900, 2900, 3900, 4K and above models. WLAN : Must have hands-on experience in : Configuration of Cisco Embedded and Controller Models Architecture. Captive/Guest portal creation. Installation, Troubleshooting & : Must Have Hands-on Experience In : Configuration, Implementation & Support. Upgrades. Cisco ASA, FTD 1k, 3k and higher models. FDM/FMC management skills. SD-WAN Cisco Viptela : Must have knowledge & handson with Overlay, Underlay, OMP, BFD,TLOC, DTLS/TLS. Data Center Networking : Must have knowledge & hands on with Configuration, Installation, Troubleshooting & Support. Software upgrades. OS Cisco NX-OS, DCNM. Cisco Switch Models : Nexus 9K product line. (ref:hirist.tech)

Total Experience 8+ years Experience Job Skills CCIE/JNCIE level experience and skill (certification is not mandatory) Debugging and understanding complex and real time networks is key SD-WAN experience with manual/automation testing is highly preferred. Role Design and implement SD-WAN V4 and V6 network configurations via CLI and vMANAGE. Diagnose, troubleshoot and resolve incidents related to Cisco SDWAN services and solutions. Knowledgeable in Linux, Virtualization, VPN, or Security technologies. Basic Understanding of IPSec, TLS, and DTLS. Experience with V4 and V6 routing protocols (OSPF, EIGRP, BGP). You should have knowledge and experience in Protocols: TCP, VRRP, MPLS, BFD, DHCP, QOS, IPSEC, NAT, GRE, ZBFW, Multicast. You should have experience in the following platforms: Variants of ISR/ASR routers, vEdge, cEdge, vManage, and Catalyst family. Configuration and automation in Python. CCIE/JNCIE certification is preferred. Note Immediate to max 30 days. Apply Now

As a Lead, Network Operations at Fiserv, you will be an integral part of the Network Operation Center (NOC) team. Your primary responsibility will involve monitoring and troubleshooting the hybrid Network Infrastructure for both external customers and internal users of Fiserv. Working in collaboration with internal technology teams, you will lead the technical efforts to identify, troubleshoot, and resolve infrastructure issues by gathering necessary facts and forensics. You are expected to adhere to the business requirements defined in standard operating procedures (SOP) and ensure a high level of collaboration with other technical teams to maintain agility within the delivery process. This role will be based at Fiserv India offices and will require working overlapping with US working hours, following a follow-the-sun model. Additionally, the role demands weekend work as part of the 365x12x7 support model. Key Responsibilities: - Monitor a diverse hybrid infrastructure using Fiserv's designated tools and collaborate with cross-functional tech teams to address and resolve network-related issues. - Engage with various network, firewall, and load balancing platforms such as Nexus, Arista, Versa, F5, Palo Alto, etc. - Participate in in-depth analysis of ongoing complex issues and provide insights to expedite problem resolution. - Proactively join technical bridge calls to gather essential information for investigating critical issues. - Contribute to planning meetings across departments to propose solutions for existing issues and suggest systemic or process enhancements. - Work with different vendors for circuit issues, including AT&T, Lumen, Verizon, Park Plaza, TATA, Airtel, among others. - Diagnose, troubleshoot, and escalate network problems promptly to ensure timely resolution. - Engage in automation initiatives to enhance operational efficiency and maturity. Key Requirements: - Solid understanding of LAN/WAN technologies and protocols like BGP, EIGRP, MPLS, HTTP, FTP, TCP, and Spanning Tree. - Experience in troubleshooting SD-WAN technologies. - Proficiency in configuring and independently troubleshooting Cisco Switches and Routers. - Familiarity with troubleshooting WAN and LAN connectivity issues. - Knowledge of BGP and EIGRP protocols is essential. - Understanding of load balancing concepts with specific knowledge of F5/Citrix Load balancers. - Working knowledge of Checkpoint, Juniper, Palo Alto Firewalls is advantageous. - Excellent oral, written, and analytical skills. Desired Skills: - Eagerness and ability to quickly adapt to new technologies necessary to achieve operational objectives. - Strong troubleshooting and analytical thinking capabilities. - Ability to exercise discretion and independent judgment. - Proficiency in scripting languages like Python for automation and utilizing Gen AI in Network Infrastructure. We appreciate your interest in joining Fiserv. To apply, please use your legal name, complete the step-by-step profile, and attach your resume. Thank you for considering a career with us. Please note that Fiserv does not accept resumes from agencies without existing agreements. Kindly refrain from sending resumes to Fiserv associates, as we are not responsible for any fees related to unsolicited submissions. Be cautious of fraudulent job postings that are not affiliated with Fiserv, as they may be used by cybercriminals to obtain sensitive information. Official communications from Fiserv representatives will originate from legitimate Fiserv email addresses.,

Lowes, a FORTUNE 100 home improvement company with over 1,700 stores in the United States and sales exceeding $83 billion, is committed to providing quality products and services to its customers. As a global leader in the industry, Lowes is dedicated to supporting communities through various initiatives aimed at enhancing living spaces, fostering skilled trades, and providing disaster relief. Lowes India, the Global Capability Center of Lowes Companies Inc. located in Bengaluru, plays a crucial role in driving technology, business, analytics, and shared services strategies. With a team of over 4,500 associates, Lowes India focuses on innovation across retail channels, AI/ML, enterprise architecture, supply chain, and customer experience. The center not only supports and launches innovative solutions but also prioritizes social impact and sustainability. The role of SD-WAN Infrastructure Operations Support is pivotal in ensuring the stability and efficiency of the SD-WAN service. Responsibilities include managing incidents, requests, work orders, maintenance, lifecycle management, incident response, problem management, daily administration, and other routine tasks. Key Responsibilities: - Translate business requirements and functional specifications into technical requirements to enhance the SD-WAN service. - Support and maintain SD-WAN infrastructure. - Participate in SD-WAN projects and operational support. - Collaborate with engineering teams to troubleshoot and resolve network issues in SD-WAN infrastructure. Qualifications: - Minimum 2 years of experience supporting a large enterprise network. - Proficiency in configuring and troubleshooting routing protocols like BGP and OSPF. - Experience in configuring and troubleshooting QoS, traffic shaping, and WAN transport technologies. Education & Certifications: - Bachelor's degree in computer science, CIS, or related field or equivalent work experience. - CCNA/CCNP/Equivalent certification is mandatory. Skills Required: - Hands-on experience with Cisco Routers, Switches, Palo Alto Firewalls, F5 Load Balancers. - Familiarity with ARUBA Wireless technology. - Ability to handle Internet service provider issues effectively. - Proficient in troubleshooting ISP, site, and store-related network infrastructure issues. - Strong understanding of IP Routing fundamentals and routing protocols. - Experience with BMC Remedy or equivalent ticketing tools. - Additional advantage: Experience with Aruba switches and familiarity with technologies from leading network infrastructure vendors. Join Lowes and be part of a dynamic team dedicated to transforming home improvement retail while making a positive social impact and contributing to sustainability efforts.,

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Networking Managed Services Engineer (L1) at NTT DATA, you'll step into an entry-level role where your primary focus will be providing managed services to ensure our clients' IT infrastructure and systems remain operational. Your day will involve proactively identifying, investigating, and resolving technical incidents and problems to support our clients effectively. You'll monitor client infrastructure and solutions, catching errors before or as soon as they occur. Your role will involve investigating first-line incidents, understanding their root causes, and following approved procedures for request fulfilment. Whether it's providing telephonic, ITSM ticket or chat support, executing maintenance activities like patching and configuration changes, or ensuring smooth shift handovers for continuous service, your efforts are all about maintaining high standards of service quality. You'll also identify opportunities for optimization, whether it's reducing common incidents or finding automation possibilities for request fulfilment, incident resolution, and process improvements. Your role may occasionally extend to supporting project work and disaster recovery functions and tests, contributing to our broader goals and ensuring we're always ahead of the curve. Throughout your journey with us, you'll ensure that incidents and requests are resolved efficiently and comprehensively, escalating when necessary. You'll also help update existing knowledge or to share valuable insights, ensuring we continuously learn and improve. To thrive in this role, you need to have: Basic understanding in technologies such as Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches, and common routing protocols like BGP, OSPF, and EIGrP. Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s. Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s. Good understanding of using ITSM tools and ITSM processes. Strong planning skills, considering possible changes and circumstances. A strong work ethic, including the capacity to put in longer hours when necessary. Adaptability to changing environments. A client-focused approach, creating positive client experiences throughout their journey. The aptitude to communicate and work across different cultures and social groups. Excellent active listening skills, confirming understanding and seeking relevant information. A positive outlook and resilience under pressure. A bachelor’s degree in information technology/computing or equivalent experience. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Networking Managed Services Engineer (L1) at NTT DATA, you'll step into an entry-level role where your primary focus will be providing managed services to ensure our clients' IT infrastructure and systems remain operational. Your day will involve proactively identifying, investigating, and resolving technical incidents and problems to support our clients effectively. You'll monitor client infrastructure and solutions, catching errors before or as soon as they occur. Your role will involve investigating first-line incidents, understanding their root causes, and following approved procedures for request fulfilment. Whether it's providing telephonic, ITSM ticket or chat support, executing maintenance activities like patching and configuration changes, or ensuring smooth shift handovers for continuous service, your efforts are all about maintaining high standards of service quality. You'll also identify opportunities for optimization, whether it's reducing common incidents or finding automation possibilities for request fulfilment, incident resolution, and process improvements. Your role may occasionally extend to supporting project work and disaster recovery functions and tests, contributing to our broader goals and ensuring we're always ahead of the curve. Throughout your journey with us, you'll ensure that incidents and requests are resolved efficiently and comprehensively, escalating when necessary. You'll also help update existing knowledge or to share valuable insights, ensuring we continuously learn and improve. To thrive in this role, you need to have: Basic understanding in technologies such as Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches, and common routing protocols like BGP, OSPF, and EIGrP. Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s. Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s. Good understanding of using ITSM tools and ITSM processes. Strong planning skills, considering possible changes and circumstances. A strong work ethic, including the capacity to put in longer hours when necessary. Adaptability to changing environments. A client-focused approach, creating positive client experiences throughout their journey. The aptitude to communicate and work across different cultures and social groups. Excellent active listening skills, confirming understanding and seeking relevant information. A positive outlook and resilience under pressure. A bachelor’s degree in information technology/computing or equivalent experience. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Manager, Network Operations Job Description * What does a great “Network Operations” do in Fiserv? As a Network Professional, you will be a part of the Fiserv’s Network Operation Center (NOC) team responsible for Monitoring and troubleshooting hybrid Network Infrastructure for Fiserv external customers and Internal users. Working closely with internal technology teams, the Network Professional will lead the technical effort to identify, troubleshoot and fix infrastructure issues after gathering facts and forensics ,which meets the requirements of the business defined in SOP.A high degree of collaboration with other technical teams is required to provide right level of agility within a defined delivery process. The role is required to be performed from Fiserv India offices providing overlap with US working hours, hence working in follow the sun model. The role requires to work weekend also as we are in 365x12x7 support model . What You Will Do Monitor a vast hybrid infrastructure using Fiserv defined tools. Collaborate with cross-functional Tech teams to isolate, troubleshoot and fix the Network related issues. You will work on different network, FW and LB platforms like Nexus, Arista, versa,F5,Palo etc. Deep dive into complex ongoing issues and provide inputs to fast track the resolution. Will jump on technical bridge calls and gather the information needed to investigate the high sev issues. Participate in inter-departmental planning meetings on suggested solutions for existing issues as well as systemic and process improvements. Work with different vendors- for circuit issues like AT&T, Lumen, Verizon, Park plaza, TATA, Airtel etc. Diagnose, troubleshoot, and escalate Network issues in a timely manner. Participate in automation initiatives to achieve operational maturity What You Will Need To Have A successful Network Professional Engineer will possess the following key skills/behaviors: Thorough understanding of LAN/WAN technology and protocols including but not limited to BGP, EIGRP, MPLS,HTTP, FTP, TCP, and Spanning Tree. Experience in troubleshooting SDWAN technologies Experience configuring and independent troubleshooting of Cisco Switches and Routers. Experience with troubleshooting WAN and LAN connectivity issues. Knowledge of BGP& EIGRP is necessary. Knowledge of load balancing concepts is required. Specific knowledge of F5/Citrix Load balancers. Working knowledge of Checkpoint /Juniper /Palo Alto Firewalls is a plus. Excellent oral, written, analytical skills. What Would Be Great To Have Willingness and capability to quickly learn new technologies required for accomplishing Operational goals Extensive troubleshooting and analytical thinking skills Capable of exercising discretion and independent judgment Scripting skills: Python for automation, Use of Gen AI in Network Infrastructure Thank You For Considering Employment With Fiserv. Please Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our Commitment To Diversity And Inclusion Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note To Agencies Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning About Fake Job Posts Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Position: Cisco Engineer (N+C, R&S, SD-WAN) Experience: Up to 6+ Years Location: Remote Job Description: • Hands-on experience in managing LAN, WAN, SD-WAN, DC Networking, and Wi-Fi . • Strong understanding of TCP/IP, routing protocols, L2/L3 switches, Wi-Fi (802.11), and SD-WAN networks . • Implementation and troubleshooting experience with Wireless Controllers, Access Points, 802.1x, Wi-Fi protocols (802.11a/b/g/n/ae/ac) . • Good understanding of VLAN, VTP, DTP, 802.1Q trunk, STP, MSTP, ACL, SNMP configuration . • Experience working on Routers and Switches (Cisco ASR, ISR, Catalyst, Nexus) . • Configuring and troubleshooting BGP, OSPF, IS-IS, EIGRP, and static routes . • Expertise in STP, MSTP, RSTP, VSTP, HSRP, DHCP configuration and troubleshooting . • Hands-on experience with Cisco Viptela SD-WAN solutions . • Prior experience in implementation and migration projects involving the above-mentioned technologies is mandatory. • Strong troubleshooting and problem-solving skills. • Positive, communicative, and customer-oriented attitude. If you are interested in this opportunity and meet the required qualifications, please share your updated CV at your earliest convenience.

Job Title: Routing and Switching Engineer (L1) Location : [Noida/ Bangalore] Job Type : Full-Time/Hybrid Department : IT/Network Operations Job Summary: We are seeking a Routing and Switching Engineer (L1) to join our dynamic network team. This entry-level position offers an exciting opportunity to work with experienced engineers and develop your skills in routing, switching, and network troubleshooting. You will be responsible for assisting in the configuration, monitoring, and maintenance of network devices, ensuring smooth operations of network infrastructure, and providing support to senior engineers in day-to-day tasks. Key Responsibilities: Network Monitoring & Maintenance : Monitor network devices such as routers, switches, and firewalls for performance and connectivity. Assist in basic troubleshooting of network issues, including connectivity problems, hardware faults, and performance degradation. Device Configuration : Assist in configuring and deploying routing and switching devices Cisco. Assist senior network engineers with the setup of VLANs, IP addressing, routing protocols (RIP, OSPF, EIGRP), and static routes. Apply basic changes in network configurations based on defined network requirements. Support & Troubleshooting : Troubleshot network connectivity issues (Layer 2 and Layer 3). Work closely with senior engineers to identify and resolve hardware and software issues in network devices. Assist in diagnosing and resolving issues with cabling, switches, and routers. Documentation : Maintain network documentation and ensure all configurations are properly documented. Assist with creating standard operating procedures (SOPs) for common network issues. Backup & Recovery : Support regular backup of network device configurations and ensure recovery plans are in place. Software Updates & Patches : Assist in the regular updating of network devices with firmware patches and software updates under supervision. Skills & Qualifications: Education : Bachelor s degree, or a related field (or equivalent work experience). Certifications (Preferred but not required): CCNA (Cisco Certified Network Associate) or equivalent entry-level networking certifications. Technical Skills : Understanding of basic networking concepts (OSI model, IP addressing, subnetting). Familiarity with Layer 2 and Layer 3 devices (e.g., switches, routers). Basic knowledge of routing protocols (RIP, OSPF, EIGRP). Familiarity with network troubleshooting tools (ping, traceroute, etc.). Soft Skills : Strong attention to detail and ability to follow procedures. Good communication skills and ability to work in a team environment. Willingness to learn and grow in the field of network engineering. Desirable Attributes: Familiarity with networking hardware from vendors like Cisco, Juniper, or similar. Hands-on experience with network monitoring tools (SolarWinds/ Service now) Understanding of network Routing and Security basics (firewalls, ACLs, VPNs, routing protocols and switching). Basic knowledge of wireless networking technologies.

Job Responsiblities: Job Title: IP Network Engineer Location: Chennai Experience: 1-2 years Job Type: Full-time / Contract Domain: Telecom / Service Provider / Network Engineering (Work From Office 24/7 Rotation base shift). Desired Skill: Job Summary: We are seeking an experienced IP Engineer with strong hands-on expertise in MPLS, The candidate will be responsible for configuration, addition of new routers and migration as well as troubleshooting in MPLS networks across large-scale service provider infrastructures. Relevant Experience: Proven experience (0 to 1 years) in packet/IP transport network engineering service provider environments. Hands-on expertise with NMS and routers. Deep understanding of MPLS, MPLS-TP, and IP routing protocols (OSPF, IS-IS, BGP). Good to have if any network certification.

Full-time Employee Status: Regular Role Type: Hybrid Department: Information Technology & Systems Schedule: Full Time Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.co m Job Description This is a hybrid remote/in-office role and reporting to your manager This is individual contributor (Non-Managerial) role Summary of Primary Responsibilities Provide network and security design and implementation strategies, migration plans, and technical project support for low to high level complexity projects. Use of change control following the ITL framework Perform hands on configurations for new delivery deployments Attend project meetings and be the technical SME and representative to ensure delivery timelines are met Help implement standard designs from the Network Engineering team for Infrastructure projects including configuring, troubleshooting, documentation, optimization and requirements gathering. Provide technical guidance for broader solution delivery initiatives Provides engineering expertise in identification of process improvement and automation opportunities Maintain deep technical knowledge of different Network and Security technologies and supporting solution areas to deliver new technology integrations and solution capabilities. Responsibilities include executive and technical-level communications and to gain credibility/trust of internal and external customers. Qualifications 5+ years of validated experience managing, provisioning, and implementing network and security technologies in a large globally diverse environment. Expert-level experience in Network Security technologies - Incapsula Web Application Firewall (WAF), Imperva Cloud Web Application Firewall, SecureSphere (Hardware WAF), McAfee/Trellix Intrusion prevention systems, Checkpoint and Fortinet Firewalls, Skyhigh on premise and Cloud Web Gateways. Knowledge of HTTP protocol, SSL/TLS, PKI and Web based attacks Write detailed methods of procedure and maintain documentation Knowledge of Layer 3 technologies, including - IPv4, BGP, OSPF, EIGRP, PIM, HSRP, DMVPN, NHRP, and GETVPN – is required Knowledge of Layer 2 technologies, including - Spanning-Tree, VLANs, QinQ, Dot1q – is required Operational experience with load-balancing technologies such as Citrix Netscaler, F5 Foundation level Knowledge of cloud technologies, AWS, Azure, GCP, and APIs Experience with an Agile Scrum framework with the ability to work in sprints using Jira Certifications in Network security Technologies – WAF, Proxy, Firewalls and CCNP Additional Information Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Global Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site and Glassdoor to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Benefits Experian care for employee's work life balance, health, safety and wellbeing. To support this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off. #LI-Hybrid Experian Careers - Creating a better tomorrow together

Senior Support Engineer (IP) 4 Role description summary The Senior Support Engineer- (IP) is responsible for ensuring the optimal performance and security of network systems through continuous monitoring and proactive troubleshooting. They respond promptly to complex technical issues, documenting incidents and resolutions within a ticketing system, while delivering exceptional customer support to both internal and external clients. The IP Global Support Engineer manages change requests related to network configurations and upgrades, ensuring seamless implementation without disruption. Additionally, they collaborate with cross-functional teams and vendor support to escalate and resolve issues effectively, contributing to overall network enhancement. primary responsibilities / key result areas Network Monitoring (Shared Responsibility): Continuously assess the health, performance, and security of network systems using monitoring tools. Provide exceptional customer support and serve as the main point-of-contact and facilitate all communications between customers, vendors, internal and external fix agents necessary to resolve highly technical issues Incident Management (Shared Responsibility) : Respond promptly to complex technical and hardware/software issues. Document incidents, troubleshooting steps, and resolutions in the ticketing system, and escalate significant alerts to the appropriate teams as needed. Customer Support (Shared Responsibility) : Deliver exceptional support to internal and external clients. Engage professionally to diagnose and resolve issues in accordance with Incident Management Procedures, ensuring a positive customer experience. Troubleshooting - Monitor all satellite, ground and terrestrial network elements to assure mission critical traffic and customer connections are operational with minimal degradation or outages as specified in Service Level Agreements (SLA). Provide Level II technical support Change Management: Develop and manage change requests (CRs) for network configurations, maintenance, and upgrades. Monitor implementation to ensure changes are executed effectively without disrupting network performance . Collaboration and Escalation : Collaborate with cross-functional teams and vendor support to ensure timely escalation during outages or performance issues. Work with other departments to resolve problems and enhance network capabilities. 24x7- L2 Support : Deliver 24/7 level II support for service assurance troubleshooting, ensuring critical tools remain stable and operational. Act as an escalation point to higher-level support teams, facilitating prompt resolution of major incidents. Ability to multitask by managing, tracking, and resolving multiple issues simultaneously Excellent written, verbal and electronic communications skills necessary to manage the high volume of telephone calls and email involving highly technical issues competencies Network Routing & Switching Expertise: Proficient in routing (BGP, OSPF, ISIS, MPLS) and switching protocols (VLAN, RSTP, MSTP, LACP, VRRP), with hands-on experience on Cisco and Juniper Networks platforms. Technical Proficiency: Skilled in advanced networking technologies including BGP, MEF Services (EPL, L2VPN, L3VPN), load balancers, SDWAN, and MPLS, with experience on key hardware like Cisco ASR, ASA, and Juniper MX and EX series. Team Collaboration: Fosters teamwork and collaboration by ensuring effective communication with peers during shifts. Adaptability & Problem-Solving: Ability to quickly adapt to changing environments and resolve technical issues efficiently under pressure. Client-Focused Communication: Strong interpersonal skills with the ability to communicate effectively across cultures, ensuring customer satisfaction and understanding throughout interactions. Organizational Skills & Documentation: Highly organized with meticulous attention to detail, ensuring accurate documentation and prioritization of tasks in a dynamic, fast-paced environment. Qualifications & Experience Required 8-10 years of technical support experience in IP domain, wireless communications, or network operations environments Hands-on experience with networking, routing, and switching technologies, including BGP, OSPF, MPLS, EIGRP, VRRP, and SDWAN. Proficiency with key platforms such as Cisco ASR, ASA, Juniper MX, and EX series. Experience in network troubleshooting, load balancers, VPNs, and firewalls. Familiarity with network management systems (e.g., Compass, Dataminer, Helix, ScienceLogic (EM7), Service Now, SATNMS, Zenoss) and other monitoring tools. Ability to work a 24/7 rotational shift, providing operational support in fast-paced environments. ITIL Certification or demonstrated equivalent experience with incident and change management processes. Preferred Bachelor’s degree in Telecommunications, Information Technology, or related field. CCNA / CCNP or equivalent certification. Proven experience in network infrastructure management, disaster recovery planning, and network optimization initiatives. Proficiency with Microsoft applications (Excel, Word, PowerPoint, Visio) and documentation tools. "SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law."