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3 - 5 years
5 - 9 Lacs
Bengaluru
Work from Office
This Service is accountable for resolving incidents and restoring service. This Service includes fault management and providing resolution. Skills & Knowledge: Fault management Engineer (Tier 2) has a strong understanding of: Experience in prioritizes time allocation against critical tasks, and troubleshooting capability through to resolution of the requisite management of additional escalation for support A constantly changing environment and can relate impacting issues and risks to customer, understanding their business implications. Working in a multi-customer, multi-vendor, multi-technology environment at great flexibility as per the business requirements. Understands the responsibility associated with being a subject matter expert within a technology domain and proactively promotes knowledge sharing and peer development Is results focused and understands criticality of meeting customer SLA and KPI requirements Is fully aware of the impact of delivering quality of service to our customers, and can motivate resources to achieve best in class network operations results Strong communication skills (verbal and written), including influencing those not under their direct control. Can assess priorities and act appropriately to meet customer commitments and requirements Hands on experience in Cisco routers and switches including Cisco Spine Switch - NCS-55A1-36H, Cisco Leaf Switch NCS-5501, Cisco ENNI switch ASR9903, Cisco Port Extender/BS4 switches NCS-540, Cisco EPNM, Cisco Wi-Fi Access Points. Good to have experience in Huawei Ethernet Aggregation Switch CX600, Huawei LAN Switch S3300, Nokia ISAM 7360 OLT. Qualifications/Experience Required: Good understanding of networking or telecommunications principles Customer interaction experience with good communication skills. Experienced in NOC/GNOC environment Good knowledge of TCP/IP routing protocols. (OSPF/IS-IS, RIP, BGP, EIGRP, etc) Good knowledge of DSL technologies. (VDSL, ADSL, etc.) Good Knowledge of GPON. Knowledge of FTTx technologies required Bachelors degree in electrical engineering, Telecommunications or BCA Configure and install various network devices and services (e.g., Routers, Switches, VPN) CCNA or higher (CCNP and/or CISSP highly valued) Availability to work nights and weekends as needed. SAM5620/NFM-P Tools Knowledge required: Cisco EPNM, Putty, Meraki Dashboard. Zendesk or similar ticketing tool. Nokia Altiplano or AMS Huawei U2000 NMS To undertake Incident cause identification of data network failure in LAN and WAN surroundings through multiple sources of NMSs. To configure routing and switching tools, hosted IP voice services and firewalls. To upgrade data network devices to the new stable platform To communicate with project management teams, concerned engineers and service engineers routinely To get the most out of network routine performance by set assessment, troubleshoot the network issues and outages, setting up upgrades and cooperating with network architects on its optimization Accountable for quality and accuracy of own output. Responsible for contribution to teamwork. Errors may have an impact on function/project/customer. Usually delivers results with a short-term, operational focus and limited impact on others. To perform Incident investigation, Impact Analysis, Incident Resolution, Resolution Validation, Incident progress updates, resolution & notifications Complete ownership of the incident resolution even if another Service has been engaged to help with the resolution Managing and Co-ordinating other parts of the solution that are involved in the resolution To handle Problem management, change management, Care ticket management, Routine Health check of devices. Work closely with Level 1 alarm monitoring and fault management teams to drive the incidents for resolution towards closure. Work closely with service delivery managers, field partners & third party vendors both inside and outside the organization to remediate an indicent. Maintain network wide database of network elements and configurations. Participate in scheduled team meetings, initiate and manage the Network outage conference calls.
Posted 3 months ago
3 - 6 years
7 - 11 Lacs
Bengaluru
Work from Office
This Service is accountable for Managing the Network. This includes identifying events, troubleshooting, and resolving the outages and issues within the provided SLA. Skills & Knowledge: Knowledge of IP domain with experience in providing technical support. Confident and professional in dealing directly with customers. Outgoing team player with the ability to liaise with other team members and take the lead on decision-making. Positive and Proactive attitude. Ability to work under pressure. Supportive and committed team player. Experience in using Ticket Management tools. Good analytical skills. Have excellent written and verbal communication skills. Be organized and be able to work under pressure. Willing to work in 24/7 rotational shift Knowledge of IP/MPLS technologies Preferred Requirements Detailed working knowledge of a range of networking and security technologies, including: Nokia SR Routers and Switches (7750, 7250, 7705, 7210) Cisco / Juniper routers Able to demonstrate understanding of key networking concepts, including: TCP/IP Layer 2 and layer 3 switching and routing Routing protocols such as BGP and OSPF Security solutions such as firewalls, VPN, and SSL Certificates Load balancing fundamentals In-depth troubleshooting and strong analytical skills. Use of packet capturing technologies such as Wireshark. A degree in IT or equivalent proved experience in technical support roles for high-availability data Centre infrastructures. ITIL accreditation Tools / Equipment Used: Netcool ITSM Nokia SR Routers NFM-P The service is accountable for the following activities: Resolving first, second, and third-level support problems Work with internal teams to report issues and enhancement requests ensuring that tools are kept aligned globally. Define, plan, approve, and implement changes via the defined Change Management Process. Identify when to engage with Problem Management. Escalating to the relevant Engineering team as required, promptly following procedures, and ensuring management is updated accordingly. Maintain, troubleshoot and assist in the coordination of the replacement of faulty hardware. Escalation of critical issues/outages to the Command Centre Manager and Customer Account Manager as per procedures. Provide detailed feedback to other groups on all incident resolutions, ensuring full details are entered into ticket case notes. To provide comprehensive handovers to peers at the end of the shift. Attend Daily Operations and Change Review meetings. Logging cases to 3rd party vendors requesting assistance on unresolved issues.
Posted 3 months ago
5 - 8 years
7 - 11 Lacs
Maharashtra
Work from Office
Job Description: NOC Engineer L3 (Tier3 Resolver) Duties and Responsibilities Troubleshooting the complex/multi domain/ incidents, that require design changes or involvement of OEMs, on the network and services that are escalated by L2 Resolver Group while adhering to SLA/KPIs Providing L3 level of Network and Service Assurance support for enterprise network on routing and switching and is comprised of Cisco based WAN/ LAN / WLAN and SDWAN technologies Carrying out complex network change events. Acting as the architect for the projects in the day 2 scenario Provide design and deployment guidance on new enterprise sites, make configuration pack and deploy it on ground. Raising TAC cases with OEMs and drive the resolution of complex incidents Coordinating with the fault management teams of the CSPs for the resolution of access link issues Working directly with OEMs for upgrades for EoL/EoS based Life Cycle Management. Designing and implementing the final fix for resolving the complex incidents in coordination with OEMs or CSPs. Representing the Operations team in architectural and roadmap discussions along with the customer Analyzing the technological advancement in the industry and acting as the technical advisor to the customer Assisting the Major Incident resolution by actively participating in the process. Minimum Job Entry Requirements Bachelor of engineering degree and 10 12 years of experience on Networking Technologies. Experience on Large Enterprise Networks in Service assurance area preferably at L3 level. Strong experience on EIGRP, OSPF, BGP, MPLS, CoS, QoS, VRF, VLANS, and VPNs. Strong understanding of Network Segmentation approaches and CISCO SD Access based Network Segregation Knowledge and experience on Infoblox DDI (DNS, DHCP & IPAM) and Cisco ISE will be a plus. Must have CCNP (Routing & Switching)/CCIE R&S desirable Strong analytical skills to resolve problems. Strong oral and written communication skills to coordinate repair efforts and prepare reports. Ability to manage multiple tasks in a fast paced complex network environment. Strong skills on MS Office for reports and preparation of RCA Self starter with attention to detail and ability to maintain focus over long periods of time. Ability to work on call support at odd hours as needed. Strong hands on experience on the following (Mandatory) Routers Cisco ASR 1001 X, Cisco ASR 1001 HX, Cisco ASR 1002 HX LAN Switches 9500/9300/9200/6800/4500/3850/3750/3730/3650/83560/3550/2960 SDWAN C8500/C8300/C8200/8500L WAP 9115/6300/3702/3502/2802/2702/2602/1852/1832/1702/1602/1562 WLAN Controller CT3504/5520/9800LC Radius Server Cisco ISE/Appliance Server (SDDC)/Halt3 cage SG4 Tools Hands on experience on the following (Mandatory) Cisco Catalyst Center, IR Prognosis, Nexus Dashboards, Thousand Eyes, Cisco DNA center, Cisco ISE ITSM/Service Now (Desirable) Grade: U3/U4; Location: Pune/Noida.
Posted 3 months ago
3 - 8 years
5 - 10 Lacs
Bengaluru
Work from Office
Job Area: Information Technology Group, Information Technology Group > IT Networking General Summary: Qualcomm IT is looking for " Network Engineer " for Qualcomm Global Enterprise networking, Role based out of Bangalore. This position is expected to have good Experience in working on Large scale heterogenous Networks, In-Depth Troubleshooting skills, in Campus Networks and Good understanding of data center networking technologies, network virtualization, and automation. Minimum Qualifications: "¢ Bachelor's degree in a technical field (e.g., Computer Engineering, Computer Science, Information Systems). OR 1+ year of Networked Systems-related work experience with a Bachelor's degree in a non-technical field. OR 3+ years of Networked Systems-related work experience without a Bachelor"™s degree. Physical Requirements: "¢ Frequently transports and installs equipment up to 20 lbs. Scope of the role involves (Responsibilities): Should work in a 24x7 rotational shifts, supporting global Network operations. Should support a heterogenous global network infrastructure consisting of Routers, switches, Data Center Networking gear, Load balancers etc. Should have experience working on Cisco, Aruba, Arista DC Networking, Citrix NetScaler"™s Should have awareness and experience in Monitoring/observability tools like Datadog, Splunk, CAPM. Should also participate in daily operational duties such as:responding to support requests and troubleshooting service problems or outages Perform upgrades, new installations, enhancements and configuration changes as needed. Should have expert skills in Routing & Switching Technologies. Develop and maintain documentation, perform upgrades, installations, enhancements, configuration changes, troubleshooting, monitoring, and other operational responsibilities. Adhere to corporate change management policies and practices and serve as liaison between service groups, customers and IT management to coordinate service impacts. Develop and maintain documentation Assist in the deployment of Network across the Globe. Able to work as part of a virtual global/regional team with cultural and language differences. Supporting a broad range of projects, from enterprise-wide initiatives to localized solutions that may span across multiple departments or functions. Interfacing with other IT groups or internal business units to gather requirements or present solutions that meet business objectives/initiatives. Understanding of IT networking architectures and implementations Technical Qualifications: Required: 4 to 5 years of Experience in Core Networking Skills ( LAN/WAN/Data Center/ Load balancers). Excellent communication skills, both verbal and written. Must have Prior solid Experience in handling L2, L3 Network issues. 3+ years of working experience configuring Cisco IOS and/or NX-OS network equipment Knowledge and experience with protocols/technologies such as OSPF, EIGRP, BGP, STP, QoS, vPC/MLAG/CLAG, VXLAN, Network Access Control, 802.1x. Experience and expertise with TCP/IP operations and troubleshooting. Experience with individual, group and vendor-assisted troubleshooting. Experience working in large scale IT operations and high-risk networks. Familiarity with Python and Ansible automation for networking. Preferred: Experience with Ansible and/or Python automation for networking CCNP Certification. Good Experience supporting and implementing Campus and Data Center Networks. Education Requirements Bachelor's/Master's degree in Computer Engineering/Computer Science/Information Technology or equivalent experienceIndustry Standard certification CCNP Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.
Posted 3 months ago
4 - 9 years
6 - 11 Lacs
Gurgaon
Work from Office
About The Role : - Strong understanding of Software defined storage technology Strong experience on Powerflex Architecture (Rack & Appliance) Strong experience on implementation/ Upgrade of VMware VCenter, ESXi & Networking Switches (CISCO & DELL) Experience in Cisco Nexus family of switches like Nexus 3K & 9K Knowledge on NSX & ACI, are good to have. Desirable Requirements
Posted 3 months ago
3 - 6 years
1 - 5 Lacs
Bengaluru
Work from Office
This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. Job Description - Grade Specific Focus on Connectivity Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.
Posted 3 months ago
6 - 9 years
8 - 12 Lacs
Gurgaon
Work from Office
As a part of the team the candidate is expected to drive customer and partner enablement for increased adoption of some of the key technologies mentioned above through trainings (virtual/onsite), workshops, POC/POV and deployment support Key Skills required :- Expertise in configuring Cisco SDWAN (Viptela), ISE & SD-Access with a good understanding of the following : Architecture and Components Use Cases & Integrations Implementation approach and best practices Products/Protocols: Controllers Cisco Catalyst Center , Cisco Catalyst SDWAN Manager Cisco Switches Entire Catalyst 9K Portfolio (Switches, WLC and APs) Routers ISR 1K/4K , ASR 1K Cisco Catalyst 8K series Protocols - OMP, OSPF, ISIS, BGP, EIGRP, MPLS, VRF, IPSec Experience of designing and deploying Cisco Wireless portfolio would be an added advantage Working knowledge of Virtualization and Cloud required for installation, integrations and management of technologies and products in scope Basic knowledge of AI, API Scripting and Automation (i.e. Python, XML/JSON, Restful APIs) CCNA/CCNP qualification would be an added advantage Excellent communication / presentation skills
Posted 3 months ago
3 - 6 years
5 - 8 Lacs
Gurgaon
Work from Office
This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. Job Description - Grade Specific Focus on Connectivity Network Engineering. Fully competent in own area. Acts as a key contributor in a more complex critical environment. Proactively acts to understand and anticipates client needs. Manages costs and profitability for a work area. Manages own agenda to meet agreed targets. Develop plans for projects in own area. Looks beyond the immediate problem to the wider implications. Acts as a facilitator, coach and moves teams forward.
Posted 3 months ago
3 - 6 years
5 - 8 Lacs
Bengaluru
Work from Office
This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. Job Description - Grade Specific Focus on Connectivity Network Engineering. Fully competent in own area. Acts as a key contributor in a more complex critical environment. Proactively acts to understand and anticipates client needs. Manages costs and profitability for a work area. Manages own agenda to meet agreed targets. Develop plans for projects in own area. Looks beyond the immediate problem to the wider implications. Acts as a facilitator, coach and moves teams forward.
Posted 3 months ago
6 - 9 years
8 - 11 Lacs
Bengaluru
Work from Office
About The Role : Serve as a subject matter expert (SME) for Azure cloud services, providing technical guidance and support to internal teams and clients. Design, implement, and optimize Azure cloud solutions to meet the business needs of our clients. Provide network support and troubleshooting assistance for LAN/WAN infrastructure, including routers, switches, firewalls, and VPNs. Monitor the performance and availability of Azure cloud resources and network infrastructure, identifying and resolving issues proactively. Collaborate with cross-functional teams to plan and implement infrastructure changes, upgrades, and migrations. Assist in the design and implementation of security measures and compliance controls for Azure cloud environments and network infrastructure. Document infrastructure configurations, network topologies, and support procedures for reference and knowledge sharing. Stay updated on emerging technologies and best practices in cloud computing, networking, and cybersecurity. Conduct performance tuning and optimization for Azure cloud services and network infrastructure. Provide recommendations for infrastructure improvements based on industry best practices and client requirements. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Primary Skills Azure cloud services and network infrastructure. Strong proficiency in Azure cloud services, with expertise in designing and optimizing solutions. Hands-on experience in network support and troubleshooting for LAN/WAN infrastructure. Knowledge of routers, switches, firewalls, VPNs, and other network devices. Experience in planning and implementing infrastructure changes, upgrades, and migrations. Understanding of security measures and compliance controls for Azure cloud environments. Secondary Skills Excellent documentation and communication skills. Ability to work collaboratively in a cross-functional team environment. Certifications such as Azure Solutions Architect, Azure Networking Engineer, or equivalent are preferred.
Posted 3 months ago
8 - 13 years
10 - 16 Lacs
Gurgaon
Work from Office
About The Role : Capgemini Engineering is seeking an experienced Network Design and Test engineer (Transport) to join our team. In this role, you will design, develop, and execute system test plans for SD-WAN & Transport ensuring the highest levels of quality and performance. You will also conduct network deployment planning and Transport & DWDM network testing, all while collaborating with key technology partners and delivering top-notch service verification. Develop detailed network designs and architecture and ensure scalability and reliability in every solution. Utilize network design tools and software to create comprehensive network diagrams and documentation. System Testing:Design, develop, and conduct comprehensive system tests for SD-WAN, DWDM/Transport solutions, including verification, regression, stability, and performance tests. Test Planning and Execution:Create test plans for new features and conduct regression testing to maintain product quality. Test Network Management:Configure and manage test networks that mirror real-world scenarios and document all procedures and outcomes. Fixed Network Testing:Develop and execute test plans for fixed networks, working with network elements for Infinera 7300, G34c chassis and TNMS and SDN controller. Network Deployment Planning:Create strategic plans for network infrastructure with a focus on scalability and reliability. MoP Preparation:Develop detailed deployment plans, specifying router, switch, security appliance, and network element configurations. Hardware Installation and Verification:Oversee hardware installations, conduct tests for new components, and perform loopback tests. Service Verification:Ensure services are online after network migration and troubleshoot any issues as needed. Stakeholder Communication:Provide regular updates throughout the project. Cross-Functional Training:Deliver training on DWDM network components to various teams. Experience on Nokia 7450, 7750 devices would be preferred. About The Role : - Grade Specific Focus on Industrial Operations Engineering. Fully competent in own area. Acts as a key contributor in a more complex/ critical environment. Proactively acts to understand and anticipates client needs. Manages costs and profitability for a work area. Manages own agenda to meet agreed targets. Develop plans for projects in own area. Looks beyond the immediate problem to the wider implications. Acts as a facilitator, coach and moves teams forward. Skills (competencies)
Posted 3 months ago
5 - 10 years
7 - 12 Lacs
Chennai
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Cloud Unified Communication Operations Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite, across all server and network areas, and for particular software solutions/vendors/brands. You will work on L1 and L2 troubleshooting levels. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Implement technology at the operating system-level Perform hardware/software support Conduct basic and intermediate level troubleshooting Professional & Technical Skills: Must To Have Skills:Proficiency in Cloud Unified Communication Operations Strong understanding of network operations Experience with server maintenance Knowledge of software solutions implementation Hands-on experience in troubleshooting technical issues Additional Information: The candidate should have a minimum of 5 years of experience in Cloud Unified Communication Operations This position is based at our Chennai office A 15 years full time education is required Qualifications 15 years full time education
Posted 3 months ago
0 - 1 years
2 - 3 Lacs
Navi Mumbai
Work from Office
Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Customer facing voice-based billing process, for english and spanish speaking customers Serve over 27 services for a US based telecom companyWe:Provide 1st call resolutionConnect customer to correct department What are we looking for? Review customer query and open a disputeRespond to customer emails / write to our counterparts in different departments Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation
Posted 3 months ago
3 - 7 years
7 - 8 Lacs
Gurgaon
Work from Office
Provide L2-level support for Cisco network infrastructure, including routers, switches, firewalls, and wireless controllers. Perform troubleshooting and root cause analysis of network issues, ensuring minimal downtime. Configure and maintain VLANs, STP, OSPF, EIGRP, BGP, VPNs, and QoS settings. Collaborate with L3 engineers and architects for escalation and resolution of complex network issues. Monitor network performance and security using tools like SolarWinds, Cisco Prime, and Wireshark. Support network hardware/software upgrades, patch management, and firmware updates. Implement and maintain network security policies, including ACLs and firewall rules. Coordinate with vendors and service providers for circuit troubleshooting and maintenance. Maintain network documentation, diagrams, and standard operating procedures (SOPs). Provide technical support during major incidents and participate in post-incident reviews. L2-level support for Cisco network infrastructure, including routers, switches, firewalls, and wireless controllers.
Posted 3 months ago
5 - 10 years
15 - 20 Lacs
Pune, Mumbai (All Areas)
Hybrid
Job Description We are seeking a highly skilled Network Consultant with expertise in network architecture design. The ideal candidate will have hands-on experience in coordinating with OEMs and vendors while ensuring seamless implementation of network solutions. Skill / Qualifications Bachelor degree in a related field. 5+ years of experience with network design, SD-WAN, LAN, WLAN, data centers, and security architecture. Proficiency in Cisco and Aruba networking technologies. Strong understanding of network protocols, BGP, OSPF, MPLS, VXLAN, QoS, and network automation. Hands-on experience with network monitoring tools, troubleshooting, and performance optimization. Excellent problem-solving and decision-making skills. Strong leadership and stakeholder management abilities. Effective communication and documentation skills. Certification Required Cisco Certified Design Expert (CCDE) (Preferred) Aruba Certified Design Expert (ACDX) CCNP/CCIE (Cisco SD-WAN) Aruba Certified Network Expert (ACNX) Job Responsibilities Network Architecture & Design: Develop and implement scalable, high-performance network architectures based on business and technical requirements. Design and optimize SD-WAN, LAN, WLAN, and data center networks with best practices. Ensure compliance with industry standards and security policies. Change Management & Multi-Vendor Integration: Lead network change management processes to ensure minimal disruptions. Integrate and optimize multi-vendor networking solutions across various platforms (Cisco, Aruba, etc.). Conduct impact analysis and risk assessments before implementing network changes. Site Survey & BOM Validation: Conduct site surveys and analyze network requirements for new deployments. Validate Bill of Materials (BOM) for network infrastructure projects. Ensure cost-effective and efficient resource allocation for network deployments. OEM/Vendor Coordination: Collaborate with OEMs and vendors to evaluate and procure networking solutions. Manage vendor relationships to ensure SLAs and service commitments are met. Troubleshoot and resolve vendor-related technical challenges. ITIL Framework & Network Operations: Apply ITIL best practices to streamline incident, problem, and change management processes. Ensure network uptime, reliability, and performance through proactive monitoring and maintenance. Provide technical leadership in escalations and root cause analysis of network issues. Benefits Competitive Hourly Rate (Depending on Experience)
Posted 3 months ago
3 - 8 years
4 - 9 Lacs
Gurgaon
Work from Office
Responsibilities: Provide L2-level support for Cisco network infrastructure, including routers, switches, firewalls, and wireless controllers. Perform troubleshooting and root cause analysis of network issues, ensuring minimal downtime. Configure and maintain VLANs, STP, OSPF, EIGRP, BGP, VPNs, and QoS settings. Collaborate with L3 engineers and architects for escalation and resolution of complex network issues. Monitor network performance and security using tools like SolarWinds, Cisco Prime, and Wireshark. Support network hardware/software upgrades, patch management, and firmware updates. Implement and maintain network security policies, including ACLs and firewall rules. Coordinate with vendors and service providers for circuit troubleshooting and maintenance. Maintain network documentation, diagrams, and standard operating procedures (SOPs). Provide technical support during major incidents and participate in post-incident reviews. Qualifications: Bachelor's degree in IT, Computer Science, or a related field (or equivalent experience). Strong hands-on experience with Cisco networking products. Familiarity with network security principles and best practices. Proficiency in network monitoring and diagnostic tools. Ability to work independently and collaborate in a team environment. Strong troubleshooting, analytical, and communication skills.
Posted 3 months ago
3 - 8 years
5 - 10 Lacs
Gurgaon
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : Microsoft Azure IaaS Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve troubleshooting at both basic and intermediate levels, ensuring smooth operations and resolving any issues that arise. Key Responsibilities :The Cloud Network specialist is experienced in single or multi-cloud network in designing, implementing, and troubleshooting the multi region cloud network especially Azure.A:4-6 years of relevant experience in networking domain in design, implementation, troubleshooting, monitoring, management of on-Prem and Cloud IAAS including routing , Azure networking, Network security, load balancer and various network monitoring toolsB:Should be able to play the SME/L3 role to resolve complex network issuesC:Experienced in designing the firewall's highly available architecture, especially Palo Alto, ASA Technical Experience :A:Experienced in Azure public cloud network technologies like VPN, Azure Express route, VNETs, NSGsB:Strong knowledge of network security technologies like - Palo Alto, F5 LBs, LTMsC:Experienced in designing the firewall's highly available architecture, especially Palo Alto, Implementation and troubleshooting exposure.D:Strong BGP Routing and switching, IPSEC VPN Technologies skills with very strong hold of - Arista 7k, Cisco 9k, ASRs and CSRsE:Strong knowledge of Aviatrix deployment, design best practices in single or multi-cloud environment.F:Good to have Dev Ops skillsets Professional Attributes :A:A process-oriented individual, with strong interpersonal skills, who has the flexibility to thrive in a fast-paced, dynamic organizationB:Able to lead the discussion and front end during the complex discussion.C:Must be able to work a flexible schedule, including overtime and after-hours. Qualifications 15 years full time education
Posted 3 months ago
16 - 25 years
35 - 100 Lacs
Bengaluru
Work from Office
Job Requirements Quest Global is an organization at the forefront of innovation and one of the world’s fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger and humility. We are looking for humble geniuses, who believe that engineering has the potential to make the impossible, possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you. The achievers and courageous challenge-crushers we seek, have the following characteristics and skills: Roles & Responsibilities: Overall 15+ Years’ experience required in Oil and Gas Plant Shutdown Planning and Scheduling Be the Technical person, by understanding the Job scope, job requirement and mentor team technically. Handle multiple shutdowns. Lead the technical discussion with customer and represent the team. Utilize planning tools such as Primavera/SAP to develop integrated schedules that cover all shutdown work. Including pre-shutdown, shutdown, and post-shutdown Assess work contingencies with schedule impact Lead and monitor schedule/planning development and provide regular updates to the respective groups. Understanding of SAP PM Develop a resource plan. Train Jr. Team members and developing them technically strong. Identify and monitor all critical and sub-critical paths for the total event Educate field execution personnel on look-ahead schedules Should have a strong understanding and in-depth knowledge on both Static and Rotary (Heat Exchangers, Vessels, Towers, Reactors, Pumps, Turbines etc.)
Posted 3 months ago
2 - 7 years
4 - 9 Lacs
Bengaluru
Work from Office
Project Role : Security Delivery Practitioner Project Role Description : Assist in defining requirements, designing and building security components, and testing efforts. Must have skills : Palo Alto Networks Firewalls Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : BE BTECH MCA Summary :As a Security Delivery Practitioner, you will assist in defining requirements, designing and building security components, and testing efforts. You will play a crucial role in ensuring the security of our systems and data. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Assist in defining security requirements for projects. Design and build security components to protect systems and data. Collaborate with cross-functional teams to implement security measures. Conduct security testing and vulnerability assessments. Stay updated with the latest security trends and technologies. Provide guidance and support to junior professionals in the team. Professional & Technical Skills: Must To Have Skills:Proficiency in Palo Alto Networks Firewalls. Experience with network security technologies and protocols. Strong understanding of cybersecurity principles and best practices. Knowledge of security frameworks and compliance standards. Hands-on experience in implementing security controls and measures. Good To Have Skills:Experience with Cisco ASA Firewalls. Familiarity with SIEM tools and log analysis. Understanding of cloud security concepts and technologies. Additional Information: The candidate should have a minimum of 2 years of experience in Palo Alto Networks Firewalls. This position is based at our Bengaluru office. A BE/BTech/MCA degree is required. Qualification BE BTECH MCA
Posted 3 months ago
1 - 3 years
3 - 5 Lacs
Navi Mumbai
Work from Office
Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Customer facing voice-based billing process, for english and spanish speaking customers Serve over 27 services for a US based telecom companyWe:Provide 1st call resolutionConnect customer to correct departmentReview customer query and open a disputeRespond to customer emails / write to our counterparts in different departments What are we looking for? proficient in Spanish Languageproficient in Spanish Language Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation
Posted 3 months ago
1 - 3 years
3 - 5 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Creative Design Designation: Motion Design Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designCreative design is a process that uses digital and physical design tools and core design training to create comps and final art that bring creative concepts to life for marketing purposes. What are we looking for? Managing Work Can organize priorities and raise challenges and risks Able to document and communicate issues, identify own limitations and validates own output against objectives Can perform basis research and analysis, collaborating with stakeholders and documenting results and audit trailCommunicating Effectively Can deliver a message through proper communication vehicle and communication is concise, clear and to the point, adapting per feedback of supervisors Able to present to peers with respect, adequate voice projection and clear point of view Contributes actively in team discussions and ios able to facilitate internal team meetings with guidanceCreating Business Value Collaborates with team members to complete required tasks Researches and identifies areas of improvement within client s business processes and offerings and understands how innovation adds value Recognizes the issues that need to be raised and takes the initiative to raise those issuesBuilding & Maintaining Relation Maintains positive relationships and demonstrates positive intent while working with stakeholders, understand their requirements and meet objectives Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Produces quality art files for advertising, and communication materials, which meet the technical and conceptual needs of the client. Contributes to the user interface (UI) design, including the visual effort. Participates in the development of materials to implement a given visual design strategy. Executes the design and production of graphics for information visualization, learning activities and other areas as required. Performs Quality Assurance on its own graphic deliverables. Creates original design ideas and layouts from created comps sent by the client or made for Creative Lead. Assembles static and animated banners for online advertising. Edits interactive PDFs. Works with the Creative Leads to ensure that the design meets the visual consistency goals as defined in the requirements across campaigns. Qualifications Any Graduation
Posted 3 months ago
4 - 6 years
6 - 8 Lacs
Bengaluru
Work from Office
Required Skills Technology | Statistical Analysis Tool / Software | Excel Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: Hardware and Network: a. Understand issues from user perspective and reach out to appropriate resolver groups b. Decode the error /alarm status, understand the failed unit / device and provide hands and feet support in resolution through strong hardware and networking troubleshooting techniques. Switching: a. Carry out Standard Configuration on Switch according to the template. b. Carry out VLAN Mapping to IP Address using SVI, Vlan Interfaces, Port mapping, Port security, Perform Port Aggregation and Link Configuration: Access / Trunk. Routing: a. Troubleshoot Routing issues(EIGRP/OSPF), Over-Utilization, Reachability, VPN connectivity. b. Apply standard SOP based Configurations on routers. (AAA, TACACS, Radius, Banner Standard access-list, GRE, VPN Configurations) WLAN: a. Troubleshoot WAP isolation issues, authentication issues and Validate with CAP WAP messages. b. Carry out configuration such as group Creation, access-control and documented Changes Network Management Tools: a. Troubleshoot MACD failures. b. Monitor and report capacity breach status (such as license). c. Monitor health status as defined in SOP Technical Skills: - Network Components and Devices - Switches, Soft Switches, Multi-layer Switches - Routers, Bridge Routers - Wireless Access Points (WAPs), Wireless Network Interface Controller - PBX Behavioural Skills: Email Communication, Presentation, Public Speaking
Posted 3 months ago
2 - 4 years
1 - 5 Lacs
Jaipur
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : Service Desk Voice Support Minimum 2 year(s) of experience is required Educational Qualification : Any degree 15 years of Full time education SKey Responsibilities :-Provide L2 Network Support and troubleshooting -Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999 -Flexibility towards working on shifts -Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines -Front End Internal, External, and client audits and work towards the closure of the findings Technical Experience :Mandatory -Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto -Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills -Knowledge on Cloud Technology -Knowledge on Scripting -Knowledge on Wireless Technology -SSL VPN Configuration and Troubleshooting Professional Attributes :-Excellent verbal and written communication skills -Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas -Positive Attitude towards work -Ability to work as Team Educational Qualification:Any degree / 15 years of Full time educationAdditional Info :-Certification on Cloud Technology Qualifications Any degree 15 years of Full time education
Posted 3 months ago
3 - 5 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : Degree in ECITCS 15 years of Full time education Key Responsibilities : Management and maintenance of the LAN / WAN/ Internet environment Delivering and establishing projects related network implementation for clients and internal teams Provide support and troubleshooting of the network issues with respect to the projects/internal environment End to end project transition. Meet customer expectation with timely delivery of all network services per the defined in OLA Deliver the result by adhering to the defined processes like ISO 20000, ISO27001, BS25999Technical Experience : Strong technical knowledge on troubleshooting Cisco routers, switches, and firewalls Knowledge about Cloud platforms. Should have strong skills on at least 2 skills Switching, Routing, Firewalls and should have moderate skills in other technology. Minimum experience on VPN configuration on SRX/Paloalto/Fortigate. Should have prior experience in handling production network monitoring. Lab experience will not be considered. Exposure on configuring and troubleshooting switching environment with STP, VTP, HSRPProfessional Attributes : excellent Verbal and Written Communication skills Ability to take ownership and work independently with good interpersonal skills handling initiatives and ideas Work as a team player with positive attitude towards work Proven ability to manage own workloadEducational Qualification:Degree in EC/IT/CS /15 years of Full time education Qualifications Degree in ECITCS 15 years of Full time education
Posted 3 months ago
7 - 11 years
10 - 15 Lacs
Pune
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : SDN NFV Software Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve interfacing with clients, interpreting and resolving issues, and ensuring smooth system operations. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Collaborate with clients to understand their issues and provide effective resolutions. Interpret client issues and design appropriate solutions based on deep product knowledge. Ensure smooth system operations by monitoring and resolving any technical issues. Maintain a high level of quality in all client interactions and system operations. Professional & Technical Skills: Must To Have Skills:Proficiency in SDN NFV Software. Strong understanding of network function virtualization (NFV) and software-defined networking (SDN) concepts. Experience in troubleshooting and resolving technical issues related to SDN and NFV software. Knowledge of network protocols and technologies such as OpenFlow, VXLAN, MPLS, and BGP. Familiarity with virtualization technologies such as VMware and KVM. Additional Information: The candidate should have a minimum of 7.5 years of experience in SDN NFV Software. This position is based at our Pune office. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 3 months ago
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