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3.0 - 6.0 years

1 - 5 Lacs

Bengaluru

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This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity Network Engineering. Fully competent in own area. Acts as a key contributor in a more complex critical environment. Proactively acts to understand and anticipates client needs. Manages costs and profitability for a work area. Manages own agenda to meet agreed targets. Develop plans for projects in own area. Looks beyond the immediate problem to the wider implications. Acts as a facilitator, coach and moves teams forward. Skills (competencies)

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3.0 - 6.0 years

1 - 5 Lacs

Bengaluru

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This role involves the development and application of engineering practice and knowledge in the following technologiesStandards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks; connected devices (IOT and device engineering), connected applications (5G/ edge, B2X apps); and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity and Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

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2.0 - 6.0 years

3 - 7 Lacs

Bengaluru

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This role involves the development and application of engineering practice and knowledge in the following technologiesDesign of mechanical systems, devices, equipment and machines; installing and maintaining mechanically functioning equipment; simulating a wide range of interactions and evaluate performance in real world scenarios; and develop prototype for manufacturability, testing and validation. - Grade Specific Focus on Mechanical Physical Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies) Active Listening Adaptability Analytical Thinking CAD & Digital Twin DesignGenerative Design & Additive Manufacturing Collaboration Material Science and Recycling Process Material ScienceMetals, Composite, Surface and Nanomaterials Problem Solving Product Digital DesignAutoCAD Product Digital DesignAutodesk Fusion 360 Product Digital DesignCATIA V5 Project Management Project Planning Projects & QCT Management, Supplier Management Rapid DynamicsCrash and Vulnerability Risk Management Scope Management Specification and Management Stakeholder Management Static Stress Analysis Static StressPhysics & Simulation Science Strategic Thinking Sustainability-Electrification Sustainability-Green Hydrogen

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3.0 - 8.0 years

20 - 25 Lacs

Bengaluru

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Entity :- Accenture Strategy & Consulting Team :- Strategy & Consulting Global Network Practice :- Responsible AI COE Title :- Responsible AI Specialist/ Sr. Analyst Job location :- Bangalore/Gurgaon/Pune/ Hyderabad/Chennai/Mumbai The rapid development of AI is creating new opportunities to improve the lives of people around the world, from business to healthcare to education. As a result, it is also raising new questions about the best way to build fairness, interpretability, privacy and security into these systems. The Data and AI revolution is changing everything. Its everywhere transforming how we work and play. Join Accenture and help transform leading companies and communities around the world. Accenture is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries. The sheer scale of our capabilities and client engagements and the way we collaborate with the ecosystem, operate, and deliver value provides an unparalleled opportunity to grow and advance. Accentures S&C Global Network Data & AI team covers the range of skills, from Strategy, Data Science, Data Architecture, AI Engineering and Visual Insights. When combined with our broader Strategy and Consulting practice, we bring a unique ability to drive end to end business change through the application of Data and AI. At the forefront of the industry, youll help make our Responsible AI vision a reality for clients looking to better serve their customers and operate always-on enterprises. Were not just focused on increasing revenues our technologies and innovations are making millions of lives easier and more comfortable. But above all, were doing this responsibly and inclusively to make sure AI technology is used equitably and in a way that is both ethically and technically sound. Join us and become an integral part of our global Responsible AI team with the credibility, expertise and insight clients depend on. There will never be a typical day at Accenture, but thats why people love it here. You will be working with famous brands and household names no worrying about how to explain what you do to your family again! We are looking for experienced and motivated individuals who will be a part of the Responsible AI Centre of Excellence (COE) within Accenture to join our multi-disciplinary Responsible AI team . We are committed to help people build AI products/solutions/services in a responsible and trustworthy manner. The ideal candidate should have a strong client-facing consulting background in data science/analytics with an ability to pick up new technologies very quickly . He/she will be passionate about understanding the impact of AI systems on people and society and will have a track record in using tools to undertake assessments such as Fairness/Bias, Explainability, Model Validation and Robustness, to assess model behaviour through a Responsibility lens. Being a part of Accenture will help you grow both professionally and personally as you help shape our thinking and approaches to Responsible AI, working alongside world-class academics, industry leaders and practitioners. Responsible AI is a key strategic priority for Accenture and were looking for the very best in the field to help us meet our ambitious goals in this space.Qualification Responsibilities: As a client-facing in Responsible AI, you will consult with Accentures clients on how todesign & develop reliable, effective user-centered AI systems in adherence to general best practices for software systems, together with practices that address responsibility considerations unique to AI & machine learning. You will also be expected to contribute to research on how AI systems can be designed holistically with fairness, interpretability, privacy, security, safety, and robustness built in by design. As part of our team, you will: Be a subject matter expert on technical aspects of Responsible AI & Data Collaborate with colleagues to develop best practices, frameworks, tools for scalable implementation of Responsible AI in enterprises Conduct research on Responsible AI policies, principles, issues, risk identification, risk remediation, regulatory requirements, latest trends etc. Bring a strong conceptual understanding of Responsible AI, principles & tools with experience of using these tools in close collaboration with internal and external stakeholders/clients Evaluate and implement technical best practices and tools for fairness, explainability, transparency, accountability, and other relevant aspects of Responsible AI Develop a clear understanding of clients business issues to adopt the best approach to implement the Responsible AI Framework Establish a consistent and collaborative presence by partnering with clients to understand the wider business goals, objectives & competitive constraints Provide thought leadership by publishing in public forums/conferences/blogs on Responsible AI products, research or developments Leading diverse and well-qualified RAI team. Skillset : Education :- PhD / Masters / Bachelors degree in Statistics / Economics / Mathematics /Computer Science / Physics or related disciplines from Premier Colleges in India or Abroad. Specialization in Data Science. Must Have 3 10 years of Hands-on Data science experience in solving real life complex business problems Minimum 1 years experience in enhancing AI systems to meet Responsible AI principles - Explainability, Fairness, Accountability, etc. Passionate about understanding the impact of AI systems on people and society Hands-on experience of using techniques such as data bias testing (e.g. for under-represented groups, proxy variables, recall bias, skew etc), Explainability (e.g. SHAP values, LIME), sensitivity testing, repeatability and similar to understand model limitations. Demonstrated experience in writing reports that summarize analysis / assessments into simple and concise actionable points Strong conceptual knowledge and practical experience in the Development, Validation, and Deployment of ML/AL models such as: Supervised Learning - regression, classification techniques Unsupervised Learning clustering techniques Recommender Systems Reinforcement Learning Deep Learning Sequence models (RNN, GRU, LSTM etc.), CNN, GAN etc Econometric models Exploratory Data analysis, Hypothesis testing etc. Comfortable in ingestion of technical whitepapers, legal policies, government regulations etc. in relation into Responsible AI and work with Academic partners to convert them into practice Ability to learn and develop new methods, strategies and frameworks to proactively identify potential loopholes. Comfortable with ambiguity, believe in first principles and have the skill to transform broad ideas into action plans Excellent written and verbal communication skills with ability to clearly communicate ideas and results to both technical and non-technical business audience, such as senior leaders Good time management skills to manage day-to-day work progress and ensure timely and high-quality deliverables Self-motivated with ability to work independently across multiple projects and set priorities and Strong analytical bent of mind. Good to have Cloud Certifications (Azure / AWS / GCP) Knowledge of AWS SageMaker Clarify / Azure Responsible ML and Fairlearn SDK / GCP AI Explanations Experience in Chatbot Analytics, Web Crawling Experience in MLOps tools like MLflow or Kubeflow Knowledge of cybersecurity, vulnerability assessment, risk remediation etc.

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3.0 - 8.0 years

20 - 25 Lacs

Gurugram

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Entity :- Accenture Strategy & Consulting Team :- Strategy & Consulting Global Network Practice :- Responsible AI COE Title :- Responsible AI Specialist/ Sr. Analyst Job location :- Bangalore/Gurgaon/Pune/ Hyderabad/Chennai/Mumbai The rapid development of AI is creating new opportunities to improve the lives of people around the world, from business to healthcare to education. As a result, it is also raising new questions about the best way to build fairness, interpretability, privacy and security into these systems. The Data and AI revolution is changing everything. Its everywhere transforming how we work and play. Join Accenture and help transform leading companies and communities around the world. Accenture is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries. The sheer scale of our capabilities and client engagements and the way we collaborate with the ecosystem, operate, and deliver value provides an unparalleled opportunity to grow and advance. Accentures S&C Global Network Data & AI team covers the range of skills, from Strategy, Data Science, Data Architecture, AI Engineering and Visual Insights. When combined with our broader Strategy and Consulting practice, we bring a unique ability to drive end to end business change through the application of Data and AI. At the forefront of the industry, youll help make our Responsible AI vision a reality for clients looking to better serve their customers and operate always-on enterprises. Were not just focused on increasing revenues our technologies and innovations are making millions of lives easier and more comfortable. But above all, were doing this responsibly and inclusively to make sure AI technology is used equitably and in a way that is both ethically and technically sound. Join us and become an integral part of our global Responsible AI team with the credibility, expertise and insight clients depend on. There will never be a typical day at Accenture, but thats why people love it here. You will be working with famous brands and household names no worrying about how to explain what you do to your family again! We are looking for experienced and motivated individuals who will be a part of the Responsible AI Centre of Excellence (COE) within Accenture to join our multi-disciplinary Responsible AI team . We are committed to help people build AI products/solutions/services in a responsible and trustworthy manner. The ideal candidate should have a strong client-facing consulting background in data science/analytics with an ability to pick up new technologies very quickly . He/she will be passionate about understanding the impact of AI systems on people and society and will have a track record in using tools to undertake assessments such as Fairness/Bias, Explainability, Model Validation and Robustness, to assess model behaviour through a Responsibility lens. Being a part of Accenture will help you grow both professionally and personally as you help shape our thinking and approaches to Responsible AI, working alongside world-class academics, industry leaders and practitioners. Responsible AI is a key strategic priority for Accenture and were looking for the very best in the field to help us meet our ambitious goals in this space.Qualification Responsibilities: As a client-facing in Responsible AI, you will consult with Accentures clients on how todesign & develop reliable, effective user-centered AI systems in adherence to general best practices for software systems, together with practices that address responsibility considerations unique to AI & machine learning. You will also be expected to contribute to research on how AI systems can be designed holistically with fairness, interpretability, privacy, security, safety, and robustness built in by design. As part of our team, you will: Be a subject matter expert on technical aspects of Responsible AI & Data Collaborate with colleagues to develop best practices, frameworks, tools for scalable implementation of Responsible AI in enterprises Conduct research on Responsible AI policies, principles, issues, risk identification, risk remediation, regulatory requirements, latest trends etc. Bring a strong conceptual understanding of Responsible AI, principles & tools with experience of using these tools in close collaboration with internal and external stakeholders/clients Evaluate and implement technical best practices and tools for fairness, explainability, transparency, accountability, and other relevant aspects of Responsible AI Develop a clear understanding of clients business issues to adopt the best approach to implement the Responsible AI Framework Establish a consistent and collaborative presence by partnering with clients to understand the wider business goals, objectives & competitive constraints Provide thought leadership by publishing in public forums/conferences/blogs on Responsible AI products, research or developments Leading diverse and well-qualified RAI team. Skillset : Education :- PhD / Masters / Bachelors degree in Statistics / Economics / Mathematics /Computer Science / Physics or related disciplines from Premier Colleges in India or Abroad. Specialization in Data Science. Must Have 3 10 years of Hands-on Data science experience in solving real life complex business problems Minimum 1 years experience in enhancing AI systems to meet Responsible AI principles - Explainability, Fairness, Accountability, etc. Passionate about understanding the impact of AI systems on people and society Hands-on experience of using techniques such as data bias testing (e.g. for under-represented groups, proxy variables, recall bias, skew etc), Explainability (e.g. SHAP values, LIME), sensitivity testing, repeatability and similar to understand model limitations. Demonstrated experience in writing reports that summarize analysis / assessments into simple and concise actionable points Strong conceptual knowledge and practical experience in the Development, Validation, and Deployment of ML/AL models such as: Supervised Learning - regression, classification techniques Unsupervised Learning clustering techniques Recommender Systems Reinforcement Learning Deep Learning Sequence models (RNN, GRU, LSTM etc.), CNN, GAN etc Econometric models Exploratory Data analysis, Hypothesis testing etc. Comfortable in ingestion of technical whitepapers, legal policies, government regulations etc. in relation into Responsible AI and work with Academic partners to convert them into practice Ability to learn and develop new methods, strategies and frameworks to proactively identify potential loopholes. Comfortable with ambiguity, believe in first principles and have the skill to transform broad ideas into action plans Excellent written and verbal communication skills with ability to clearly communicate ideas and results to both technical and non-technical business audience, such as senior leaders Good time management skills to manage day-to-day work progress and ensure timely and high-quality deliverables Self-motivated with ability to work independently across multiple projects and set priorities and Strong analytical bent of mind. Good to have Cloud Certifications (Azure / AWS / GCP) Knowledge of AWS SageMaker Clarify / Azure Responsible ML and Fairlearn SDK / GCP AI Explanations Experience in Chatbot Analytics, Web Crawling Experience in MLOps tools like MLflow or Kubeflow Knowledge of cybersecurity, vulnerability assessment, risk remediation etc.

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3.0 - 8.0 years

20 - 25 Lacs

Bengaluru

Work from Office

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Entity :- Accenture Strategy & Consulting Team :- Strategy & Consulting Global Network Practice :- Responsible AI COE Title :- Responsible AI Specialist/ Sr. Analyst Job location :- Bangalore/Gurgaon/Pune/ Hyderabad/Chennai/Mumbai The rapid development of AI is creating new opportunities to improve the lives of people around the world, from business to healthcare to education. As a result, it is also raising new questions about the best way to build fairness, interpretability, privacy and security into these systems. The Data and AI revolution is changing everything. Its everywhere transforming how we work and play. Join Accenture and help transform leading companies and communities around the world. Accenture is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries. The sheer scale of our capabilities and client engagements and the way we collaborate with the ecosystem, operate, and deliver value provides an unparalleled opportunity to grow and advance. Accentures S&C Global Network Data & AI team covers the range of skills, from Strategy, Data Science, Data Architecture, AI Engineering and Visual Insights. When combined with our broader Strategy and Consulting practice, we bring a unique ability to drive end to end business change through the application of Data and AI. At the forefront of the industry, youll help make our Responsible AI vision a reality for clients looking to better serve their customers and operate always-on enterprises. Were not just focused on increasing revenues our technologies and innovations are making millions of lives easier and more comfortable. But above all, were doing this responsibly and inclusively to make sure AI technology is used equitably and in a way that is both ethically and technically sound. Join us and become an integral part of our global Responsible AI team with the credibility, expertise and insight clients depend on. There will never be a typical day at Accenture, but thats why people love it here. You will be working with famous brands and household names no worrying about how to explain what you do to your family again! We are looking for experienced and motivated individuals who will be a part of the Responsible AI Centre of Excellence (COE) within Accenture to join our multi-disciplinary Responsible AI team . We are committed to help people build AI products/solutions/services in a responsible and trustworthy manner. The ideal candidate should have a strong client-facing consulting background in data science/analytics with an ability to pick up new technologies very quickly . He/she will be passionate about understanding the impact of AI systems on people and society and will have a track record in using tools to undertake assessments such as Fairness/Bias, Explainability, Model Validation and Robustness, to assess model behaviour through a Responsibility lens. Being a part of Accenture will help you grow both professionally and personally as you help shape our thinking and approaches to Responsible AI, working alongside world-class academics, industry leaders and practitioners. Responsible AI is a key strategic priority for Accenture and were looking for the very best in the field to help us meet our ambitious goals in this space. Responsibilities: As a client-facing in Responsible AI, you will consult with Accentures clients on how todesign & develop reliable, effective user-centered AI systems in adherence to general best practices for software systems, together with practices that address responsibility considerations unique to AI & machine learning. You will also be expected to contribute to research on how AI systems can be designed holistically with fairness, interpretability, privacy, security, safety, and robustness built in by design. As part of our team, you will: Be a subject matter expert on technical aspects of Responsible AI & Data Collaborate with colleagues to develop best practices, frameworks, tools for scalable implementation of Responsible AI in enterprises Conduct research on Responsible AI policies, principles, issues, risk identification, risk remediation, regulatory requirements, latest trends etc. Bring a strong conceptual understanding of Responsible AI, principles & tools with experience of using these tools in close collaboration with internal and external stakeholders/clients Evaluate and implement technical best practices and tools for fairness, explainability, transparency, accountability, and other relevant aspects of Responsible AI Develop a clear understanding of clients business issues to adopt the best approach to implement the Responsible AI Framework Establish a consistent and collaborative presence by partnering with clients to understand the wider business goals, objectives & competitive constraints Provide thought leadership by publishing in public forums/conferences/blogs on Responsible AI products, research or developments Leading diverse and well-qualified RAI team. Qualification Skillset : Education :- PhD / Masters / Bachelors degree in Statistics / Economics / Mathematics /Computer Science / Physics or related disciplines from Premier Colleges in India or Abroad. Specialization in Data Science. Must Have 3 10 years of Hands-on Data science experience in solving real life complex business problems Minimum 1 years experience in enhancing AI systems to meet Responsible AI principles - Explainability, Fairness, Accountability, etc. Passionate about understanding the impact of AI systems on people and society Hands-on experience of using techniques such as data bias testing (e.g. for under-represented groups, proxy variables, recall bias, skew etc), Explainability (e.g. SHAP values, LIME), sensitivity testing, repeatability and similar to understand model limitations. Demonstrated experience in writing reports that summarize analysis / assessments into simple and concise actionable points Strong conceptual knowledge and practical experience in the Development, Validation, and Deployment of ML/AL models such as: Supervised Learning - regression, classification techniques Unsupervised Learning clustering techniques Recommender Systems Reinforcement Learning Deep Learning Sequence models (RNN, GRU, LSTM etc.), CNN, GAN etc Econometric models Exploratory Data analysis, Hypothesis testing etc. Comfortable in ingestion of technical whitepapers, legal policies, government regulations etc. in relation into Responsible AI and work with Academic partners to convert them into practice Ability to learn and develop new methods, strategies and frameworks to proactively identify potential loopholes. Comfortable with ambiguity, believe in first principles and have the skill to transform broad ideas into action plans Excellent written and verbal communication skills with ability to clearly communicate ideas and results to both technical and non-technical business audience, such as senior leaders Good time management skills to manage day-to-day work progress and ensure timely and high-quality deliverables Self-motivated with ability to work independently across multiple projects and set priorities and Strong analytical bent of mind. Good to have Cloud Certifications (Azure / AWS / GCP) Knowledge of AWS SageMaker Clarify / Azure Responsible ML and Fairlearn SDK / GCP AI Explanations Experience in Chatbot Analytics, Web Crawling Experience in MLOps tools like MLflow or Kubeflow Knowledge of cybersecurity, vulnerability assessment, risk remediation etc.

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1.0 years

13 - 17 Lacs

Bengaluru

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To be UpdatedQualification To be Updated

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3.0 - 5.0 years

5 - 9 Lacs

Bengaluru

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Skill required: Network Operations - Problem Management Designation: Network & Svcs Operation Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveLooking for a candidate who has expertise in Networking and has good knowledge on fundamentals of NetworkThis team is responsible for managing problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for May represent the team and actively help in the preparation of documents to support tenders for contracts Clean order validation of customer requirements to ensure smooth provisioning Allocated work by the Inbox Manager and then plans and manages own workload in line with team performance targets and customer satisfaction Liaises with various other departments including pre sales, product management, customer services and sales teams to ensure accurate data capture and provisioning Raises all orders and MACD requests onto the various CRM systems to ensure order completion is in line with SLA and accurate billing Proactively keeps the customer updated at all key stages of the order cycles May attend and actively contributes to customer service reviews to build and strengthen relationships Adhere to all documented processes & procedures Manage ad hoc projects and undertake additional tasks and responsibilities to ensure timely service deliveryAccurate records will be maintained to ensure MACD change requests can be completed in a timely manner, thus ensuring maintenance of a green order book and quality of service May work on multiple orders at once Supports both Consumer & Business accounts across the business Supports customers with contracts for multiple solutions across multiple 3rd party suppliers Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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7.0 - 11.0 years

6 - 11 Lacs

Noida

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Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeThis team is responsible for managing problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Revenue AssuranceExcel AnalyticsAbility to perform under pressureProblem-solving skillsDetail orientationResults orientationCommitment to quality Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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5.0 - 10.0 years

1 - 5 Lacs

Gurugram

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Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Storage Area Networks (SAN) Architecture and Design Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve L1 and L2 troubleshooting and providing hardware/software support. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure smooth functioning of production and development systems.- Perform regular maintenance and updates on software products.- Troubleshoot and resolve hardware and software issues.- Configure services on different platforms.- Implement technology at the operating system-level.- Collaborate with software vendors and brands.- Conduct L1 and L2 troubleshooting.- Provide basic and intermediate level support.- Manage and maintain server and network areas.- Ensure data integrity and security.- Monitor system performance and identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Storage Area Networks (SAN) Architecture and Design.- Good To Have Skills: Experience with virtualization technologies.- Strong understanding of server and network architecture.- Experience with hardware and software troubleshooting.- Knowledge of operating systems and software solutions.- Familiarity with different software vendors and brands.- Ability to perform L1 and L2 troubleshooting.- Excellent problem-solving and analytical skills. Additional Information:- The candidate should have a minimum of 5 years of experience in Storage Area Networks (SAN) Architecture and Design.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

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15.0 - 20.0 years

3 - 7 Lacs

Bengaluru

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time educationKey Responsibilities -Provide L2 Network Support and troubleshooting-Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999-Flexibility towards working on shifts.-Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines.-Front End Internal, External, and client audits and work towards the closure of the findings. Technical Experience Mandatory--------------Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto-Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills-------------------Knowledge on Cloud Technology-Knowledge on Scripting-Knowledge on Wireless Technology-SSL VPN Configuration and Troubleshooting Professional Attributes -Excellent verbal and written communication skills.-Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas-Positive Attitude towards work-Ability to work as Team-Work independently with minimal assistance Additional Information -Certification on Cloud Technology Education:Any Degree or 3 Year Diploma Qualification 15 years full time education

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2.0 - 7.0 years

3 - 6 Lacs

Gurugram

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Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Network Infrastructures, Wireless, Meraki & Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : -Bachelors degree in information technology related field of study with a network/software engineeri Summary :As an Operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. You will play a crucial role in ensuring the smooth functioning of network infrastructures and providing technical support to resolve any issues that may arise. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Ensure the smooth functioning of network infrastructures.- Provide technical support to resolve any issues that may arise.- Collaborate with cross-functional teams to troubleshoot and resolve network-related problems.- Monitor network performance and identify areas for improvement.- Implement network security measures to protect against unauthorized access. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Strong understanding of network protocols and technologies.- Experience with network troubleshooting and diagnostic tools.- Knowledge of network security principles and best practices.- Good To Have Skills: Experience with cloud networking technologies. Additional Information:- The candidate should have a minimum of 2 years of experience in Network Infrastructures.- This position is based at our Gurugram office.- A Bachelor's degree in information technology related field of study with a network/software engineering focus is required. Qualification -Bachelors degree in information technology related field of study with a network/software engineeri

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15.0 - 20.0 years

3 - 6 Lacs

Bengaluru

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Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Network Analytics Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationBE Summary :Develop and maintain network automation scripts, tools, and workflows using Python, Ansible, Terraform, and other technologies. Implement and troubleshoot network automation solutions for various network devices, platforms, and services, such as routers, switches, firewalls, load balancers, VPN, SD-WAN, etc. Design, develop, and implement automation solutions using Python to streamline network operations and enhance efficiency. Roles & Responsibilities:Analyzing Automation requirements.Creating and implementing test scripts.Analyzing test results.Collecting test requirements.Developing strategies for the implementation of tests.Test planning.Preparing reports and documentation.Integrating automation tools.Develop Automation Framework for different platforms (CISCO/ARISTA/F5/Bluecat)Creating Automated reports queried from the device console.Generate network utilization reports via automations.Determine the automation capabilities (e.g. APIs) of the products and platforms involved.Design workflow and inventories that will serve as the foundation for building an automation solution.Identify the problem to be solvedwhat needs to be automated and whyDevelop automated validation and testing procedures for network infrastructure. Professional & Technical Skills: Passion for customer experience and successSolicitude in helping customers throughout their automation journey.A collaborative, team approach, working on internal and external efforts.The drive necessary to see a project through to completion.Experience automating network configuration deployment using modern scripting languages (e.g. JavaScript, Python) Additional InformationBachelors degree in information technology related field of study with a network/software engineering Understanding of network infrastructure and network hardware. LAN anWAN experienceMin 5 years of experience in network automation and programmability.Cisco Certified Devnet ProfessionalExperience with Data Analytics and Reporting tools such as Power BI Familiar with SQL queries, REST API integrationAbility to work effectively across multiple teams. Qualification 15 years full time educationBE

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6.0 - 10.0 years

0 Lacs

Hyderābād

Remote

CORE BUSINESS OPERATIONS The Core Business Operations (CBO) portfolio is an integrated set of offerings that addresses our clients’ heart-of-the-business issues. This portfolio combines our functional and technical capabilities to help clients transform, modernize, and run their existing technology platforms across industries. As our clients navigate dynamic and disruptive markets, these solutions are designed to help them drive product and service innovation, improve financial performance, accelerate speed to market, and operate their platforms to innovate continuously. ROLE Level: Senior Consultant/Specialist Senior As a Senior Consultant at Deloitte Consulting, you will be responsible for review, modify and lead the team to build and operate highly scalable client environments on cloud or Hybrid cloud or on premises within HCMS framework. The work you will do includes: Lead and drive discussions with business and functional analysts to understand the business requirements and the impact of integration on the overall business architecture Establish technical design/development guides, templates and standards and ensure compliance Run the daily calls / meetings with respect to deliverables and build the weekly status reports to be reviewed with leadership/client Troubleshoot Aruba and Cisco wireless issues like WLC Code upgrades, AP join issues, Client association issues, Authentication issues, Guest wireless issues Operational troubleshooting of Cisco ISE and Aruba Clearpass with respect to supplicants and related error understanding. Working experience with ISPs to troubleshoot issues like link down, slowness, link flapping and turning up new circuits. Perform detailed reviews on deliverables and provide technical guidance to the team members Skills / Project Experience: Must Have: Worked on routers, switches, wireless LAN controllers( Cisco and Aruba), access points, (Add-on - F5LTM, Cisco ISE/Aruba Clearpass and network management of APC UPS devices) Experience in Network administration, troubleshooting, implementation, (add-on – planning, designing and architecture) Must know the difference between Core, Distribution, Access and edge network layer Experience in performing IOS upgrades, L3/L2 VLAN configuration, complete configurations of switch and router from scratch, working with on-site engineer to take console of any network device.Minimum knowledge about MPLS configuration Hands-on experience with ticketing tools, specifically Service-Now. Knowledge about ITIL/ITSM processes like Incident, problem, change, task management. Working advance knowledge about Routing protocols like OSPF, EIGRP, BGP and most of the LAN protocols. Experience in any of the WAN technologies like MPLS, DMVPN, GRE IPSec Tunnels, SD-WAN Working experience with protocols like NTP, SNMP, Syslog, 802.11, 802.1x, AAA, ACL, NAT, TACACS, RADIUS, Port Security, Port mirroring Exposure to Enterprise composite network models like Datacentre architecture, branch or remote office architecture. Troubleshooting experience on network performance like QoS, Bandwidth policing, Traffic shaping, Latency, Jitter, bandwidth utilizations Hands-on experience in managing monitoring tool, NetFlow /bandwidth analyzation tools, (add-on – Cisco Prime Infra, Nagios, OpManagaer(NetFlow, CMDB, backup management), SolarWinds Orion) Hands-on experience in managing and administering DHCP and DNS services (either on Windows or Infoblox), SFTP/TFTP. Added experience with tools like Wireshark, Debugging, EEM, Python, Automation, Cisco ACI, SD-WAN (Viptela, Velocloud, or any), SASE technologies. Any technical training completed like CCNA, CCNP, CCIE, Cisco Wireless 6 – 10 years of hands-on experience in routers, switches, wireless LAN controllers, access points, (Add-on - F5LTM, Cisco ISE and network management of APC UPS devices) Ability to perform estimation of work products and cost analysis Knowledge and experience working with Microsoft Office tools Good to Have: Experience in risk analysis, cost estimation, standardization, optimization etc Experience in participation of different types of audits Experience in both on premises and Cloud technologies Education: B.E./B. Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university Prior Experience: 8 - 10 years of experience working with Advance network troubleshooting skills and traffic engineering experience Location: Hyderabad, Pune The team Deloitte Consulting LLP’s Technology Consulting practice is dedicated to helping our clients build tomorrow by solving today’s complex business problems involving strategy, procurement, design, delivery, and assurance of technology solutions. Our service areas include analytics and information management, delivery, cyber risk services, and technical strategy and architecture, as well as the spectrum of digital strategy, design, and development services Core Business Operations Practice optimizes clients’ business operations and helps them take advantage of new technologies. Drives product and service innovation, improves financial performance, accelerates speed to market, and operates client platforms to innovate continuously. Learn more about our Technology Consulting practice on www.deloitte.com For information on CBO visit - https://www.youtube.com/watch?v=L1cGlScLuX0 For information on life of an Analyst at CBO visit- https://www.youtube.com/watch?v=CMe0DkmMQHI Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 302249

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3.0 years

0 - 0 Lacs

Hyderābād

On-site

Job Description Need Immediate Joiner , Willing to travel weekly 3 times to Construction sites Designing and Implemention LAN and WAN Networks IP Addressing and sub netting Routing Protocols: STATIC, RIP, OSPF, EIGRP, BGP Password configuration to Routers, Switches and Wire less devices Switching configuration to VLANS CCTV and Electrical Wiring Troubleshooting, Complaints resolution Printers troubleshooting Software Installations Hardware Configuration Qualification: Any graduate with System admin/CCTV and Electrical wiring knowledge 3-5 Years experience Willing to Travel with in Hyderabad Good Communication Skills and System knowledge Immediate Joining Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Provident Fund Schedule: Day shift Application Question(s): Are you willing to join immediately? Education: Diploma (Required) Experience: System administration: 3 years (Required) CCTV: 3 years (Required) Electrical Wiring: 2 years (Required) Language: English (Required) Location: Hyderabad, Telangana (Required) Work Location: In person Speak with the employer +91 9700086888

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4.0 - 6.0 years

0 Lacs

Hyderābād

Remote

CORE BUSINESS OPERATIONS The Core Business Operations (CBO) portfolio is an integrated set of offerings that addresses our clients’ heart-of-the-business issues. This portfolio combines our functional and technical capabilities to help clients transform, modernize, and run their existing technology platforms across industries. As our clients navigate dynamic and disruptive markets, these solutions are designed to help them drive product and service innovation, improve financial performance, accelerate speed to market, and operate their platforms to innovate continuously. ROLE Level: Consultant As a Consultant at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines in an agile framework. Need-basis consultants will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements. You will also be responsible for the ownership of tasks assigned through SNOW, Dashboard, Order forms etc. The work you will do includes: Build and operate the client infrastructure Develop understanding of and implement shared responsibility model On premises, IaaS, PaaS and SaaS Implementation of ITIL Framework Incidents, Changes, requests etc. Analyze the requirements from Architect, SME, Client, Application team etc. Work on Monitoring, Backup, Patching, Vulnerability Remediation Monitor the client infrastructure Identity and access management Identify, Analyze, and automate routine tasks Develop understanding of SLA, SLO, SOW etc. Coordinate with multiple teams to serve the request or resolve the incidents Implementation of High Availability, update management, Disaster recovery, Backup and Restore Documentation, Weekly/Bi-Weekly Deck preparation, KB article update Train and Knowledge transfer to junior resources Handover and On call support during weekends on rotational basis QUALIFICATIONS Skills / Project Experience: Must Have: Worked on routers, switches, wireless LAN controllers, access points, (Add-on - F5LTM, Cisco ISE and network management of APC UPS devices) Experience in Network administration, troubleshooting, implementation, ( add-on – planning, designing and architecture) Understanding of difference between Core, Distribution, Access and edge network layer Any technical certifications like Cisco, ITIL Experience in performing IOS upgrades, L3/L2 VLAN configuration, complete configurations of switch and router from scratch, working with on-site engineer to take console of any network device Minimum knowledge about MPLS configuration Hands-on experience with ticketing tool specifically Service-Now. Knowledge about ITIL/ITSM process like Incident, problem, change, task management. Working knowledge about Routing protocols like OSPF, EIGRP, BGP and most of the LAN procotols. Experience in any of the WAN technologies like MPLS, DMVPN, GRE IPSec Tunnels, SD-WAN Working experience with protocols like NTP, SNMP, Syslog, 802.11, 802.1x, AAA, ACL, NAT, TACACS, RADIUS, PortSecurity, Port mirroring Exposure to Enterprise composite network models like Datacenter architecture, branch or remote office architecture. Troubleshooting experience on network performance like QoS, Bandwidth policing, Traffic shaping, Latency, Jitter, bandwidth utilizations Hands-on experience in managing monitoring tool, netflow /bandwidth analyzation tools, ( add-on – Cisco Prime Infra, Nagios, OpManagaer( netflow, CMDB, backup management), Solarwinds Orion) Hands-on experience on managing and administering DHCP and DNS services ( either on Windows or Infoblox), SFTP/TFTP. Added experience with tools like Wireshark, Debugging, EEM, Python, Automation, Cisco ACI, SD-WAN( Viptela, Velocloud, or any), SASE technologies. Any technical training completed like CCNA, CCNP, CCIE, Cisco Wireless Troubleshoot wireless issues like WLC Code upgrades, AP join issues, Client association issues, Authentication issues, Guest wireless issues Operational troubleshooting of ISE with respect to supplicants and related error understanding. Working experience with ISPs to troubleshoot issues like link down, slowness, link flapping and turning up new circuits. Experience on network monitoring tool Associate/Professional level certification on CCNA or CCNP Good interpersonal and communication skills Flexibility to adapt and apply innovation to varied business domain and apply technical solutioning and learnings to use cases across business domains and industries Knowledge and experience working with Microsoft Office tools Good to Have: Understanding of Application and other infrastructure monitoring tools Understanding of end-to-end infrastructure landscape Experience on virtualization platform Education: B.E./B. Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university Prior Experience: 4 – 6 years of experience working with have managed an enterprise network spread across continents, troubleshoot experience with LAN WAN Wireless, SDN and Security. Location: Hyderabad / Pune The team Deloitte Consulting LLP’s Technology Consulting practice is dedicated to helping our clients build tomorrow by solving today’s complex business problems involving strategy, procurement, design, delivery, and assurance of technology solutions. Our service areas include analytics and information management, delivery, cyber risk services, and technical strategy and architecture, as well as the spectrum of digital strategy, design, and development services Core Business Operations Practice optimizes clients’ business operations and helps them take advantage of new technologies. Drives product and service innovation, improves financial performance, accelerates speed to market, and operates client platforms to innovate continuously. Learn more about our Technology Consulting practice on www.deloitte.com For information on CBO visit - https://www.youtube.com/watch?v=L1cGlScLuX0 For information on life of an Analyst at CBO visit- https://www.youtube.com/watch?v=CMe0DkmMQHI Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 302238

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5.0 years

3 - 5 Lacs

Chennai

On-site

Network Engineer 3 Location Chennai, India Req ID R411802 Job Type Full Time Category Computer Engineering Date posted 06/11/2025 Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for network site planning, equipment deployment planning, deployment managing and basic design of network instances. Completes network deployment, manages contract teams in deployment, provisions and supports, wireless, Ethernet transport regional network serving residential and commercial customers. Responds to network incidents, determines resources needed for correction and corrects or leads team involved in resolving incident. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience. Job Description Core Responsibilities 5+ years of experience in network design, implementation, installation, maintenance and to include: SDWAN technologies troubleshooting of complex networks. Equivalent combination of education and experience considered. CCNP, JNCIP, FNCSP(NSE4), CCVP, CCSP Certification or equivalent on-the-job experience considered Strong working knowledge of various Vendor routers, switches, firewalls, SDWAN appliances and wireless devices to include; Cisco, Meraki, Fortinet, Juniper, Aerohive, Mist and Cradlepoint Strong understanding of networking technologies High Availability protocols such as; HSRP, VRRP, GLBP IP Routing protocols to include; RIPv1, RIPv2, OSPF, BGP, EIGRP, Policy Routing Tunneling protocols to include; GRE, IPSec, DMVPN, IWAN, QOS, Traffic Policing and Shaping ACLs, AAA, TACACS+, RADIUS, SNMP, DHCP Switch VLANs, VTP, STP, Wireless Networking Understanding of VoIP, SIP and PRI voice technologies Understanding of various network tools to include WhatsUp Gold, SolarWinds Orion, Cisco CCE, Cisco Prime, FortiManager, FortiAnalyzer, Wireshark or Netscout Understanding of various compliance requirements, to include, but not limited to, PCI DSS, HIPAA, SOC a plus Organized individual with the ability to manage multiple projects or tasks, while in a leadership or team member role. Strong technical documentation skills, to include creating network diagrams, operations and maintenance procedures, and technical presentations. Strong verbal skills, to include technical presentations to all levels of technical expertise. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years Our Benefits We’re proud to offer comprehensive benefits to help you live your best life: Medical, prescription, vision, and dental insurance for eligible employees. 401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay. Paid time off including eight observed company holidays and flex time. Exclusive perks + discounts, including tuition assistance, commuter benefits and more!

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3.0 years

0 - 0 Lacs

Vadodara

On-site

Department: IT Infrastructure Reports To: IT Manager / Network Lead Experience Required: 3–7 years Job Summary: We are seeking an experienced L3 Network and Security Engineer responsible for managing and supporting network infrastructure including switching, routing, and firewall systems. The ideal candidate will also have hands-on experience in configuring and troubleshooting barcode scanners and printers, ensuring smooth operation of connected devices across the organization. Key Responsibilities: Configure, manage, and troubleshoot Layer 2 and Layer 3 switches (Cisco, Aruba, HP, etc.) Monitor and manage routing protocols (OSPF, EIGRP, BGP) and ensure optimal path selection. Deploy and maintain firewalls (Fortinet, Palo Alto, Cisco ASA, etc.), including rule configuration and security policies. Handle VLAN, STP, port security, link aggregation, and network segmentation. Respond to network incidents, perform root cause analysis, and implement long-term fixes. Maintain network documentation including topology diagrams, IP address inventory, and configuration backups. Work closely with the security team to ensure network compliance and security hardening. Configure and support barcode scanners and printers (Zebra, Honeywell, etc.) on wired/wireless networks. Troubleshoot connectivity issues related to networked peripherals and warehouse/retail devices. Coordinate with vendors for hardware replacements, updates, or escalations. Participate in planned maintenance, patching, and upgrades with minimal downtime. Key Skills & Qualifications: CCNA certification is mandatory ; additional certifications such as CCNP, Fortinet NSE 4/5, or CompTIA Network+ are a plus. Bachelor’s degree in Computer Science, Information Technology, or a related field. Industry certifications like CCNA, CCNP, Fortinet NSE4/5, or CompTIA Network+ preferred. Strong knowledge of network protocols and firewall rule configuration. Experience working with barcode scanners, label printers, and warehouse network devices. Familiarity with ticketing systems (ServiceNow, Jira, etc.). Strong troubleshooting and analytical skills. Excellent communication and documentation skills. Job Type: Full-time Pay: ₹50,000.00 - ₹80,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Schedule: Day shift Work Location: In person

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0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). CCNA or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network / data center / systems / storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

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0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). CCNA or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network / data center / systems / storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

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8.0 - 15.0 years

0 Lacs

Bengaluru, Karnataka, India

Remote

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About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. About BNP Paribas Group BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. About Business Line/Function Job Title: Senior Network Engineer Date 14.02.2024 Department ITIP Location: Bangalore Reports To Business Line / Function: (Direct) Manager - Networks Grade (if applicable) (Functional) Number Of Direct Reports Directorship / Registration: NA Position Purpose The main activities of the Senior Network engineer is to deliver remote network management services across different domains of network and Security. The network services would mainly include support on WAN, LAN, Wi-Fi and MPLS technologies. Security services would mainly include support on firewall, Proxies, IPAM, Load Balancers, NAC and HSM’s. He will assist the team ensuring effective service management to meet service-level agreements and control costs. Responsibilities Direct Responsibilities Network Incident troubleshooting and escalation to L3 BAU support operations Coordinates root cause analysis for all day-to-day technical issues and establish recovery and prevention processes. Coordinates with onshore teams; interface with vendors and partners for issue resolution. Networks obsolesce and Tech refresh. Vulnerability Management and finding remediation. SLA adherence and Dashboard reporting Proposes solution alternatives, provide impact analysis for any technical changes. Translates high level objectives into low level work modules and tasks. Performs requirements gathering and design. ITIL and Change Management experience Contributing Responsibilities Technical & Behavioral Competencies 8 to 15 years of work experience required, minimum 8 years of relevant work experience required large enterprise networks. Basic skills in implementation, administration and troubleshooting of Local Area Networks, Wide Area Networks, Network security and Network Products - Routers, Switches, Firewalls, Proxies, Load Balancers, strong knowledge of static/dynamic routing protocols (EIGRP/OSPF/BGP/ISIS), transports (Internet/MPLS/VPLS) Experience in configuring and troubleshooting Firewalls (Checkpoint, Fortinet) and Proxies (MacAfee, etc.). Troubleshooting skills to identify faults and ensure timely repairs. Experience in administration and troubleshooting of IPAM systems – DNS/DHCP/NTP (Infoblox) Expertise in installation, configuration and troubleshooting of various types network devices from vendors such as Cisco/Juniper, WAN Links using MPLS transport; Multicast, dynamic and static routing and high availability protocols (EIGRP, OSPF, BGP, HSRP, VRRP). Experience in Traffic analysis tools: Solar winds, Netflow, Netscout probes, Infinistream and Wireshark. Experience in network security, load balancers (F5) Skills in installation, configuration and troubleshooting of local area and wide area networks using Cisco hardware, leased lines and MPLS. Specific Qualifications (if Required) B.E or Equivalent CCNA (Routing & Switching) - Mandatory CCNP & CCIE (Routing & Switching) - Preferred Checkpoint Security Administration or Fortinet Network Security Technology/Solutions ITIL V3 Foundation desirable Skills Referential Behavioural Skills: (Please select up to 4 skills) Ability to collaborate / Teamwork Communication skills - oral & written Creativity & Innovation / Problem solving Ability to deliver / Results driven Transversal Skills: (Please select up to 5 skills) Analytical Ability Ability to understand, explain and support change Ability to manage a project Ability to set up relevant performance indicators Ability to develop and adapt a process Education Level Bachelor Degree or equivalent Experience Level At least 8 years Other/Specific Qualifications (if Required) Ability to engage cust customers independently for ongoing incidents, hight level of ownership and initiative needed Needs to work independently with minimal or no supervision Excellent written, oral and presentation skills Should be able to articulate technical concepts in documentation Show more Show less

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0 years

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Mumbai Metropolitan Region

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L4) is an advanced engineering role, responsible for ensuring a managed service is provided to all clients, ensuring that their IT infrastructure and systems remain operational. This is done through proactively managing, overseeing, monitoring, investigating, and resolving escalated technical incidents and problems to ensure the restoration of these services to the clients. The primary objective of this role is to proactively review all client requests or tickets and apply technical process knowledge to provide the clients with almost immediate resolution without breaching service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high level of complexity. The Networking Managed Services Engineer (L4) ensures contracted Managed Services outcomes are delivered to the client and may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues and provides support to clients where the ticket is highly technical or sophisticated in nature. Works independently, with general direction from the client, stakeholders, team lead, or senior manager, to perform operational tasks to resolve all escalated incidents/requests in a timely manner within the agreed SLA Provides timely and consistent updates of tickets with resolution tasks performed. Proactively identifies, investigates, analyses issues and errors prior to or when they occur and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides forth level support to all escalated incidents, requests and identifies the root cause of incidents and problems, responds to tickets where third line engineer teams were unable to fix the problem. Shares such knowledge, to resolve issues, documents them, and pushes the knowledge down to other engineers. Communicates with other teams and clients for extending support. Acts as emergency support contact as needed, for critical client and business-impacting issues. Ensures that the shift handover process highlight any key escalated open tickets to be focused on along with a handover of upcoming operation critical tasks to be carried out in the next shift. Supports, tracks, and documents change implementation. Provides timely escalation of all tickets to management with ensuing updates, where applicable. Proactively identifies, contributes, implements and works with automation teams for effort optimization and automating routine tasks. Systematically gathers relevant information and applies technical knowledge to analyze and uses highly technical troubleshooting tools and content and analytical practices. Uses operational and diagnostic procedures to resolve escalated tickers in unique and complex client environments. Coaches Service Desk, Operations Centre, and L3 teams offering technical expertise and pushing work down to other engineering teams. Performs quality audits, covering process, service experience, ticket updates, etc. as required. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Excellent proficiency in change management process with an ability to plan, monitor and execute changes with clear identification of risks and mitigation plans to be captured into the change record Deep technical skills in relevant functions. Excellent client service orientation and passion for achieving or exceeding expectations. Excellent written and verbal communication skills. Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and create a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCIE Certification or equivalent. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Advanced Managed Services experience. Advanced knowledge and experience in ticketing tools, preferably Service Now. Worked in multiple large Global Enterprise client outsourcing projects. Advanced vendor management experience. Track record of effective shift left work management skills (moving work to junior levels). Advanced experience and understanding of the IT industry and standards for IT service management. Advanced experience in more than one area of expertise. Advanced experience across Emerging technology and trends impacting IT operations. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Posted 5 days ago

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0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L4) is an advanced engineering role, responsible for ensuring a managed service is provided to all clients, ensuring that their IT infrastructure and systems remain operational. This is done through proactively managing, overseeing, monitoring, investigating, and resolving escalated technical incidents and problems to ensure the restoration of these services to the clients. The primary objective of this role is to proactively review all client requests or tickets and apply technical process knowledge to provide the clients with almost immediate resolution without breaching service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high level of complexity. The Networking Managed Services Engineer (L4) ensures contracted Managed Services outcomes are delivered to the client and may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues and provides support to clients where the ticket is highly technical or sophisticated in nature. Works independently, with general direction from the client, stakeholders, team lead, or senior manager, to perform operational tasks to resolve all escalated incidents/requests in a timely manner within the agreed SLA Provides timely and consistent updates of tickets with resolution tasks performed. Proactively identifies, investigates, analyses issues and errors prior to or when they occur and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides forth level support to all escalated incidents, requests and identifies the root cause of incidents and problems, responds to tickets where third line engineer teams were unable to fix the problem. Shares such knowledge, to resolve issues, documents them, and pushes the knowledge down to other engineers. Communicates with other teams and clients for extending support. Acts as emergency support contact as needed, for critical client and business-impacting issues. Ensures that the shift handover process highlight any key escalated open tickets to be focused on along with a handover of upcoming operation critical tasks to be carried out in the next shift. Supports, tracks, and documents change implementation. Provides timely escalation of all tickets to management with ensuing updates, where applicable. Proactively identifies, contributes, implements and works with automation teams for effort optimization and automating routine tasks. Systematically gathers relevant information and applies technical knowledge to analyze and uses highly technical troubleshooting tools and content and analytical practices. Uses operational and diagnostic procedures to resolve escalated tickers in unique and complex client environments. Coaches Service Desk, Operations Centre, and L3 teams offering technical expertise and pushing work down to other engineering teams. Performs quality audits, covering process, service experience, ticket updates, etc. as required. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Excellent proficiency in change management process with an ability to plan, monitor and execute changes with clear identification of risks and mitigation plans to be captured into the change record Deep technical skills in relevant functions. Excellent client service orientation and passion for achieving or exceeding expectations. Excellent written and verbal communication skills. Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and create a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCIE Certification or equivalent. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Advanced Managed Services experience. Advanced knowledge and experience in ticketing tools, preferably Service Now. Worked in multiple large Global Enterprise client outsourcing projects. Advanced vendor management experience. Track record of effective shift left work management skills (moving work to junior levels). Advanced experience and understanding of the IT industry and standards for IT service management. Advanced experience in more than one area of expertise. Advanced experience across Emerging technology and trends impacting IT operations. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Posted 5 days ago

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0 years

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Chennai, Tamil Nadu, India

On-site

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

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0.0 - 2.0 years

0 Lacs

Hyderabad, Telangana

On-site

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Job Description Need Immediate Joiner , Willing to travel weekly 3 times to Construction sites Designing and Implemention LAN and WAN Networks IP Addressing and sub netting Routing Protocols: STATIC, RIP, OSPF, EIGRP, BGP Password configuration to Routers, Switches and Wire less devices Switching configuration to VLANS CCTV and Electrical Wiring Troubleshooting, Complaints resolution Printers troubleshooting Software Installations Hardware Configuration Qualification: Any graduate with System admin/CCTV and Electrical wiring knowledge 3-5 Years experience Willing to Travel with in Hyderabad Good Communication Skills and System knowledge Immediate Joining Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Provident Fund Schedule: Day shift Application Question(s): Are you willing to join immediately? Education: Diploma (Required) Experience: System administration: 3 years (Required) CCTV: 3 years (Required) Electrical Wiring: 2 years (Required) Language: English (Required) Location: Hyderabad, Telangana (Required) Work Location: In person Speak with the employer +91 9700086888

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