Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Network Data Admin. Experience1-3 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.

Role Purpose The purpose of this role is to support delivery through development and deployment of tools. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production rollout timelines e. Conduct commercial discussions with the 3rd party vendors for licenses or tool development f. Conduct appropriate testing to ensure error free deployment of the tool on the project g. Ensure deployment of tool on time and within the estimated budget Deliver No. Performance Parameter Measure 1. Tool Development and deployment Quality of solution Timely development and within budget Timely deployment of tool Error free deployment Mandatory Skills: Solarwinds. Experience5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cisco - Identity Services Engine -ISE. Experience5-8 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Network Data Admin. Experience5-8 Years.

Technical skills: Routing- Cisco Routers (ISR 43xx, ISR 44xx, ASR 1001 Series) BGP, OSPF, EIGRP Switching- Cisco Catalyst (3900, 2900, 2800 Series) Cisco Nexus (2k, 5k, 7k, 9k) Wireless- Cisco (WLC & WAP) Cisco Prime, SDWAN, DNA, ACI Palo Alto Prisma VMWare NSX-T DDI – Infoblox (DNS/DHCP/IPAM) WAN Optimizer (Riverbed) Switching- Aruba / HP / Meraki Wireless- Aruba / Meraki NetBrain Rate :- 160k Location :- pune 8-10 yrs years of experience Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Network Data Admin. Experience5-8 Years.

Role Purpose The purpose of this role to deliver great customer service/experience by effectively acknowledging, tracking, and prioritizing all client cases as per the regulatory guidelines, and ensuring resolution as per the defined SLAs, by allocating the same to the relevant support team. Do Ensure operational excellence through contract and regulatory compliance, effective case acknowledgment, tracking, prioritization, system updation, and reporting Acknowledge client cases as per the SLA’s defined in the contract Access client tool and log all incoming client cases accurately on the internal tool as per contract Accurately document all pertinent case information such as case number, case type, etc. of daily cases received Follow standard processes and procedures to track and prioritize all client cases Accurately update the internal tool with daily cases and forward the same to respective agents and QAs Access and maintain internal knowledge bases, resources and frequently asked questions to aid in effective case logging and prioritization Maintain and timely update internal tool for agents to speed up response time Identify red flags and escalate serious client issues to Team leader in cases of non-compliance and untimely resolution Ensure all client information, disclosures and regulatory changes are given to agents and QA’s on a regular basis Monitor compliance with service agreements to avoid legal challenges Share recorded case logs and status reports with clients and supervisors on a daily basis Deliver excellent customer service through effective understanding of client tool, accurate case logging and prioritization as per regulatory guidelines Serve as the primary point of contact for accessing cases pertaining to a specific client using designated client tool Develop deep understanding and use of client tool to effectively perform day today duties Access client tool and acknowledge to the client the receipt of the cases as per the SLA’s defined in the contract Accurately document all pertinent case information such as case number, case type, etc. on a daily basis for all cases received Prioritize cases on the levels of urgency and complexity as per the regulatory guidelines defines by the client Accurately extract case information and create an excel listing cases along with relevant information pertaining to the cases Maintain logs and records of all client cases as per the standard procedures and guidelines Collaborate with client and undergo trainings on any new regulatory guidelines for a particular client process and implement the same on all cases Ensure allocation and resolution of client cases as per the defined SLAs by accurately updating internal tools, training sessions on new regulations and regular reporting Ensure allocation of cases to agents and QAs by accurately recording all client cases on the designated internal tracking software Maintain tracker of all cases received along with the allocation information for reporting purposes Ensure all client cases are resolved as per the defined SLA’s and regulatory guidelines defined by the client Maintain and share the resolution status report with supervisor and client on a daily basis Share the hourly productivity update report with supervisors and clients on a daily basis Undertake client training on specific tool features and/or any other regulatory changes introduced by client/govt. Conduct training sessions for agents and QA ensuring the regulatory changes have been effectively communicated to all agents and QAs Ensure new regulatory guidelines are implemented all client processes to avoid penalties and non-compliance Liaise between the client and internal teams on escalations of serious issues and unique queries Follow up with agents and QAs to record feedback and ensure compliance to contract SLA’s and regulations Interact and engage with the client and internal stakeholders to communicate and update progress against a particular case Build capability to ensure operational excellence and maintain superior customer service levels for the existing client Undertake trainings to stay current with any new features, changes and updates on client tool Enroll in product specific and any other trainings per client requirements/recommendations Conduct training sessions for Agents and QAs on any new regulatory guideline that needs to be applied to any process urgently Identifying and document most common problems and recommend appropriate changes to the team leader Updates job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Network Data Admin. Experience3-5 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Network Data Admin. Experience5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Network Data Admin. Experience5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Network Data Admin. Experience5-8 Years.

Job Title:Network Engineer Experience6-9 Years Location:Bangalore : Create Network Change Request in Service Now tool Map the IP address and port details of the application in the change request Create Firewall Port opening requests Co-ordinate change required on network infrastructure ( Switches/routers/ load balancers ) during migration of business applications Verify the end to provisioning and validate the connectivity Work with SME’s to troubleshoot the connectivity issues Skills : Good understanding of IP addressing , IP subnets etc. Good Knowledge of VLAN , IP routing ( BGP ) Worked on GUI interface of Panorama Able to configure the firewall rules on Palo Alto firewalls based on the configuration provided Familiarity with SNOW tool added plus . Knowledge of packet capture tools eg. Wireshark etc. Skills PRIMARY COMPETENCY Network PRIMARY Routing & Switching - Cisco PRIMARY PERCENTAGE 100

This role involves the development and application of engineering practice and knowledge in the following technologiesDesign of mechanical systems, devices, equipment and machines; installing and maintaining mechanically functioning equipment; simulating a wide range of interactions and evaluate performance in real world scenarios; and develop prototype for manufacturability, testing and validation. - Grade Specific Focus on Mechanical Physical Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies) Active Listening Adaptability Analytical Thinking CAD & Digital Twin DesignGenerative Design & Additive Manufacturing Collaboration Material Science and Recycling Process Material ScienceMetals, Composite, Surface and Nanomaterials Problem Solving Product Digital DesignAutoCAD Product Digital DesignAutodesk Fusion 360 Product Digital DesignCATIA V5 Project Management Project Planning Projects & QCT Management, Supplier Management Rapid DynamicsCrash and Vulnerability Risk Management Scope Management Specification and Requirements Management Stakeholder Management Static Stress Analysis Static StressPhysics & Simulation Science Strategic Thinking Sustainability-Electrification Sustainability-Green Hydrogen

Design and Implementation Develop and implement data center network designs using Cisco NX-OS and/or Cisco ACI technologies. This may involve creating high and low-level design documents; test plans and use cases. Configure and manage ACI fabrics; policies and application profiles. This includes setting up and maintaining ACI-specific components like the Application Policy Infrastructure Controller (APIC); leaf and spine switches Troubleshoot and resolve network issues; including complex problems with mixed media protocols and network topologies Stay up-to-date with the latest Cisco ACI and NX-OS technologies and best practices In-depth understanding of Cisco NX-OS software technologies; including ACI and experience in designing, implementing and troubleshooting ACI fabrics. Primary skills Cisco ACI Cisco NX-OS

SDWAN JD Knowledge on SDWAN Viptela solution Good Knowledge of Routing protocols such as OSPF and BGP A good communications skill is a must. Must have a demonstrated ability to relate to customer representatives at various levels. Must have good technical writing skills and have experience in writing test and implementation / Migration plans. Skills and experience in working independently. Strong interpersonal and teamwork needed

Deep technical knowledge / understandings of L2 / L3 networking protocols and technologies (VPC, STP, HSRP, OSPF, EIGRP, BGP) Strong Nexus 2K/5K/7K/9K platform knowledge and hands-on experience Knowledge of overlay technologies BGP EVPN, OTV, LISP knowledge and understandings of Cisco SDN based technologies such as Cisco ACI, Nexus, Cisco Programmable Network Portfolio (Standalone VXLAN-Fabric) and DCNM. Desired Skills (Good to have as value add to this role) Familiar with computing, virtualization, and container environments (Cisco UCS, Hyperflex, VMware, Microsoft, Kubernetes) Education &/ Additional Certifications Degree/ Masters CCNP, CCIE (R&S / DC) VCP, AWS, CKA (Good to have)

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). CCNA or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network / data center / systems / storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). CCNA or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network / data center / systems / storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! About The Role Job Description- Senior Network Engineer (Campus Network Engineering) Deploy, maintain and troubleshoot scalable and secure network solutions using Cisco (Catalyst 9K, 4K series) and Juniper (EX Series) switching platforms. Configure and optimize routing protocols such as BGP, MPLS, OSPF, and EIGRP across Cisco and Juniper devices. Implement and manage wireless networks using Cisco (Aironet, Catalyst) or Juniper wireless technologies. Implement and optimize SD-WAN solutions from Versa or Cisco (Viptela) to enhance network performance and reliability. Ensure adherence to enterprise networking standards and best practices in design, implementation, and documentation. Develop comprehensive network documentation, including diagrams, configurations, and operational procedures. Provide on-call support and participate in troubleshooting and RCA for network incidents and outages. Collaborate effectively with multiple vendors and internal teams to deliver integrated network solutions. Provide technical guidance as a subject matter expert in networking technologies for Network Operation. Essential Knowledgebase: Mandatory Skills: Bachelor’s degree in computer science, Information Technology, or related field. 7+ years of progressive experience in enterprise-level networking with a focus on Routing, Switching, Wireless, and SD-WAN technologies. Expertise in Cisco switching platforms (Catalyst 9K, 4K series) and Juniper switching technologies (EX Series). Expertise with advanced switching technologies and protocols (VLANs, STP, EtherChannel, Layer 3 switching) on Cisco Catalyst platforms. Hands-on experience with Cisco (ASR, ISR, NCS) and Juniper routing platforms. Hands-on experience with Cisco and Juniper wireless technologies and standards (802.11ac, Wi-Fi 6). Strong proficiency in routing protocols (BGP, OSPF, sMPLS) and SD-WAN technologies (Versa). Experience with network documentation practices, maintaining standards, and operational procedures. Ability to work effectively in an on-call rotation and handle escalations during network incidents. Excellent communication and collaboration skills with the ability to work across teams and manage vendor relationships. Experience in Network management, monitoring, and Ticketing tools such as Cisco Catalyst Center (DNAC), Prime, SNOW (Service Now), SolarWinds, SevOne, Thousand Eyes etc. Proven experience in RCA preparation and implementation of corrective actions. Hands-on expertise in packet analysis using industry-standard tools like Wireshark Certifications such as CCNP, JNCIP-ENT or equivalent certifications in networking technologies are preferred. What You Need To Succeed Senior level to manage critical/complex environments. The Individual should be passionate about technology, and experienced in designing, implementing, troubleshooting & managing enterprise network & security platforms Demonstrate deep expertise in technical and security process design. Maintain the state enterprise network & security infrastructure Collaboratively work with the end-users/teams to support the requirements Other Desired Attributes Experience with network automation tools/CI-CD pipeline and scripting languages (Python, Ansible, Jenkins). Experience with tools like Visio, Lucid Experience with virtualization technologies and Linux. Knowledge of cloud networking technologies (Azure, AWS) and network development tools ( GIT, Docker, Jinja etc) Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015. Show more Show less

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. Do you want to be at the forefront of designing and implementing cutting-edge network solutions? Within our Network Services team at Kyndryl, you will be the go-to expert for providing top-of-the-line technical solutions throughout the entire solution lifecycle. You will be responsible for creating local and wide-area network solutions that utilize multiple platforms and protocols, ensuring that our customers have the best possible network infrastructure to support their business needs. Your skills in routers, networking controllers, bridges, and networking software will be essential as you troubleshoot network issues and coordinate with vendors to install the latest hardware and software, such as routers and switches. Not only will you help keep our customer’s networks running smoothly, but you will also work on project implementation, conduct project planning and cost analysis, and build proof-of-concept solutions with networking system technology. In this role, you will have the opportunity to review project requirements, communicate them accurately to the team, and ensure they are appropriately fulfilled. You will use your expertise to design and implement local and wide-area network solutions, including IP and VOIP, that address customer requirements. You will also provide high-quality technical solutions to our customers to prepare them for implementation, go-live, and maintenance. Implement and manage branch side Switch - VLANs, VTP, and trunking, Ensure network availability, performance, and security. Troubleshoot branch WAN issues using tools like ping, traceroute, and SNMP.. Provide L1 support for branch networks, resolving hardware and software issues for Network devices. Ensure branch network devices are compliant with customer security policies. Participate in network upgrades, migrations, and projects. Collaborate with cross-functional teams to resolve network-related issues. Identify and resolve network-related issues using logical troubleshooting methodologies. Analyse network logs, packet captures, and performance metrics, Escalate complex issues to senior engineers. If you are excited about using your technical expertise to create innovative network solutions and provide outstanding customer service, then this is the role for you! Your Future at Kyndryl At Kyndryl, we understand the importance of investing in our employees' professional growth and development. In Network Services, you can expect to receive a lot of support for training programs to keep your skills and knowledge up to date with the latest industry trends and technologies. By joining our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of innovative solutions for our customers – including new wireless and 5G technologies – not yet adopted by most companies. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 3 years of experience in Network support covering WAN technologies MPLS, SDWAN etc. Strong understanding of TCP/IP, routing protocols (OSPF, EIGRP), and switching fundamentals. Experience with Cisco IOS and network management tools, Familiarity with WAN technologies (MPLS, VPNs). Monitor branch WAN links for availability, latency, and packet loss. Configure and troubleshoot network devices, including routers, switches, modems etc. Collaborate with telecom DC & DRC teams to resolve branches WAN-related issues Configure, monitor, and troubleshoot Cisco, Juniper, HP ant other OEM routers and switches. Preferred Technical And Professional Experience CCNP or equivalent certification. Experience with SDWAN, and VPNs. Familiarity with ITIL or similar service management frameworks. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Show more Show less

Are you naturally curious? So are we at MKS. Our collective curiosity drives us to be an innovation leader in many industries. Our products drive technology advancements across a wide range of applications such as 5G, augmented/virtual reality, autonomous vehicles, clean drinking water and space exploration. We are a team of collaborators who value fresh thinking and believe in mutual respect, constructive candor, diversity and inclusion. As a valued and trusted partner to our customers, we are continually pushing the boundaries of possibility. We believe in creating technology that transforms our world and are looking for like-minded individuals to join our team. If this is appealing to you, we want to meet you. We are looking for an exceptional Principal Network Engineer based in Manesar, Gurugram to join the MKS IT Enterprise Infrastructure team. This position will work with a team that is responsible for the full lifecycle development and support of daily operations of IT network infrastructure and networking functions for MKS global network operations. Experience working in a multisite and international IT environment is a requirement. The team is looking for a candidate that has the aptitude for a wide variety of responsibilities that enjoys a dynamic and challenging environment. "Note: The successful candidate will receive the $250 StartSmart Incentive post-joining." Your Responsibilities Plan, architect and implement data communication networks that meet the organization’s needs and focused on Cloud integration with providers such as AWS and Microsoft Asure. Present network plans to management staff. Oversee the network implementation process, including setting schedules and budgets. Implement upgrades to hardware and software as needed. Research network technologies and stay up to date on advancements in the field. Provide support to the daily operations team as needed. Plan and recommend designs for continuous improvement in the network. Provide analysis of network capacity and health. Architecture and management of global Palo Alto firewall footprint. Lead the design, deployment, and management of the Network Access Control system Aruba ClearPass. Implement networking best practices and standards throughout the infrastructure. Creating documentation and communications as needed. Manage automation to ensure daily operations and standards are optimized. Participate in support through the Service now ticketing system. Escalate critical issues to manager in a timely manner. Coordinate technical implementation with partners from business. Ability to work after hours and participate in on-call coverage Other duties as assigned Technical Requirements What will you bring to the team Minimum 8-10 years of experience working with network technologies. Experience with integration with AWS, Azure and other cloud providers. Hands-on experience with Cisco route/switch, Palo Alto firewalls. Aruba and Fortigate experience desired. DNS, DHCP and IP addressing management. Remote access technologies (SSL, IPSec) and site-to-site VPN Wireless networks, controllers, and APs WAN and SDWAN provisioning and optimization Network/system monitoring and troubleshooting. Network Devices: Routers, Switches, Firewalls, Load Balancers (Multivendor Network Environment) Network Skills: TCP/IP, routing protocols (EIGRP,BGP,MPLS,IPSec VPN), Layer2/3 switching and VLAN configuration, Firewall security policy. Familiar with authentication services: Radius, TACACS/TACACS+, 802.1x Experience with Network Tools such ClearPass, Solar Winds, Cisco Umbrella, Infoblox, Cisco ISE Experience working in a team environment. Excellent analytical, troubleshooting and communications skills. Experience maintaining and supporting network infrastructure in a 24/7, On-Call model. Functional Requirements: Excellent written and verbal communication and organizational skills to effectively work with the all members of the team, a must. Ability to work effectively with a cross-functional team in planning, designing, acquisition, configuration and implementation of complex systems Ability to work effectively under deadline pressure and meet customer expectations in a demanding environment. Ability to work in a remote environment across international boundaries and cultural differences. Provide estimates on development effort and proposed technical solutions to business problem. Provide on-call support of critical applications and may coordinate on call response efforts with other IT team members as needed. Work under general supervision. Educational Qualifications Education / Experience: Associate Degree or Trade Certification in Computer related fields. Minimum 5-8 years of experience in networking technology environments. Show more Show less

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! About The Role Job Description- Senior Network Engineer (Campus Network Engineering) Deploy, maintain and troubleshoot scalable and secure network solutions using Cisco (Catalyst 9K, 4K series) and Juniper (EX Series) switching platforms. Configure and optimize routing protocols such as BGP, MPLS, OSPF, and EIGRP across Cisco and Juniper devices. Implement and manage wireless networks using Cisco (Aironet, Catalyst) or Juniper wireless technologies. Implement and optimize SD-WAN solutions from Versa or Cisco (Viptela) to enhance network performance and reliability. Ensure adherence to enterprise networking standards and best practices in design, implementation, and documentation. Develop comprehensive network documentation, including diagrams, configurations, and operational procedures. Provide on-call support and participate in troubleshooting and RCA for network incidents and outages. Collaborate effectively with multiple vendors and internal teams to deliver integrated network solutions. Provide technical guidance as a subject matter expert in networking technologies for Network Operation. Essential Knowledgebase: Mandatory Skills: Bachelor’s degree in computer science, Information Technology, or related field. 7+ years of progressive experience in enterprise-level networking with a focus on Routing, Switching, Wireless, and SD-WAN technologies. Expertise in Cisco switching platforms (Catalyst 9K, 4K series) and Juniper switching technologies (EX Series). Expertise with advanced switching technologies and protocols (VLANs, STP, EtherChannel, Layer 3 switching) on Cisco Catalyst platforms. Hands-on experience with Cisco (ASR, ISR, NCS) and Juniper routing platforms. Hands-on experience with Cisco and Juniper wireless technologies and standards (802.11ac, Wi-Fi 6). Strong proficiency in routing protocols (BGP, OSPF, sMPLS) and SD-WAN technologies (Versa). Experience with network documentation practices, maintaining standards, and operational procedures. Ability to work effectively in an on-call rotation and handle escalations during network incidents. Excellent communication and collaboration skills with the ability to work across teams and manage vendor relationships. Experience in Network management, monitoring, and Ticketing tools such as Cisco Catalyst Center (DNAC), Prime, SNOW (Service Now), SolarWinds, SevOne, Thousand Eyes etc. Proven experience in RCA preparation and implementation of corrective actions. Hands-on expertise in packet analysis using industry-standard tools like Wireshark Certifications such as CCNP, JNCIP-ENT or equivalent certifications in networking technologies are preferred. What You Need To Succeed Senior level to manage critical/complex environments. The Individual should be passionate about technology, and experienced in designing, implementing, troubleshooting & managing enterprise network & security platforms Demonstrate deep expertise in technical and security process design. Maintain the state enterprise network & security infrastructure Collaboratively work with the end-users/teams to support the requirements Other Desired Attributes Experience with network automation tools/CI-CD pipeline and scripting languages (Python, Ansible, Jenkins). Experience with tools like Visio, Lucid Experience with virtualization technologies and Linux. Knowledge of cloud networking technologies (Azure, AWS) and network development tools ( GIT, Docker, Jinja etc) Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015. Show more Show less

Location : Ahmedabad Experience : 7-12 years No. Of Positions : 5 Qualifications : B.E./ B. Tech / M. Tech Job Description To implement, monitor and maintain IT infrastructure /services which is deployed at various datacenters for providing application services to internal and external client. Internal clients are Product R&D/Engineering, PMG, Delivery and Techsupport teams. External client are business clients whose services are either hosted from our datacenter or provided at onTo implement, monitor and maintain IT infrastructure /services which is deployed at various datacenters for providing application services to internal and external client. Internal clients are Product R&D/Engineering, PMG, Delivery and Techsupport teams. External client are business clients whose services are either hosted from our datacenter or provided at onsite. Job Responsibility Lead resolution activities with customers, provide support in your area of expertise. Deliver a range of technical support services to our internal and external customers. Maintain high level Customer satisfaction by clarifying Customer needs and ensuring that they are met Handle support issues promptly and appropriately, escalate issues according to established procedures Implement , configure and maintain VMware environment , Servers (Linux/Windows) on both VM & physical nodes, Implement, configure and maintain Network routers, routing policies, Network switches, Switching policies, firewalls & policies in heterogeneous complex environments. SAN environment and service management. Technical/Functional Skills Required Hands on experience in maintaining Virtualized and non – virtualized datacenter server environments Hands on with Linux OS , Linux Clustering, HA environments installation , support and administration. Hands on with Windows Server OS, windows Clusters, HA environments installation, support and administration. Hands on experience in network technologies and maintaining Cisco / HP /Dell routing and switching platforms. Configuration of Cisco routers, Switches, Load Balancers, VOIP devices, Cisco Unified Communication Manager for VOIP Applications, Cisco PIX firewall series Hands on experience is configuring and maintaining of TCP/IP Protocols like TCP/IP, RIP, IGRP, EIGRP, OSPF, BGP, TFTP, FTP, SMP, DNS, NTP, LDAP, HSRP, VRRP etc. Hands on experience in Network security, VPN and related service using IPSEC, SSH, SSL AAA, TACACS+, and RADIUS, DES, 3DES, AES, MD5 etc. Soft Skills Required Good analytical skills and communication skills. Ability to identify the problems and find creative solution within in the timeline. Effective hardware and software problem solving abilities Display empathy and positive regard for others in written, verbal and non-verbal Communications. Work effectively with colleagues by practicing punctuality, respect for deadlines, collaborative problem solving, and honest communication. Build trusting relationships by acting with integrity, courtesy, and responsibility, even in the face of stress or demanding workplace conditions. Additional/Special Skills Required (if Any) Good understanding of ITIL & ISO quality processes Show more Show less

1) Monitor and Manage the Network using Monitoring tool. 2) Raise ticket with provider and track the incidents till the resolution. 3) Timely updation of issues and status to all the required stakeholders. 4) Troubleshoot BGP routing issues and issues related to route-map and prefix-list configurations. 5) Support DR-DRILL activities planned 6) Auto fail over testing 7) Take configuration back-up of devices 8) Assist and coordinate with Banks for Network Support requirements 9) Maintain required logs and tracker 10) Adhere to shift handover process. 11) Work in 24x7 rotational shifts, for supporting Network operations. 12) Develop and maintain related documentation. Skills: 1) CCNA - Mandatory 1) Routing & Switching - Mandatory 2) MPLS Technology - Mandatory 3) Network Monitoring & Management tools - Mandatory 4) MS Office - Mandatory 5) Software Defined Network (SDN) & SD-WAN - Desirable 6) VPN technologies- Desirable 7) ITIL Foundation - Desirable. Education & Experience: 1) B.E/B.Tech, M.Tech / MCA (Computer/IT) with 2 to 3 plus years or B.Sc (Computers) with 4 plus years of working experience on large complex enterprise networks. - Mandatory 2) Experience in Core Networking Skills (LAN/WAN / Data Center) - Mandatory 3) Experience with protocols/technologies such as OSPF, EIGRP, BGP, STP, HSRP, VRRP, VLAN, VXLAN. - Mandatory 4) Hands on experience on multi-vendor / multi-service IP networks, multi-vendor equipment and network protocols. - Mandatory 5) Configuration experience on network management and monitoring tools - Desirable .

Job Description Role: Junior Network Cloud-Focused Engineer Band: 29 Location: India Responsibilities Support complex network technologies through defined day-to-day BAU activities. Work to completion incidents, problems, and requests as required. Seek out and actively review network configurations to ensure they remain optimized and functional. Perform troubleshooting and diagnoses of system problems and failures. Use available tools to quickly resolve issues and limit impact to active incidents in a sometimes-high-energy environment. Ability to communicate effectively to large groups, regarding actions taken and identified root cause(s) of event(s). Recommend and implement preventative maintenance, technical changes and/or upgrades of the network environment, in accordance with corporate network standards and best practices for continuous improvement. Assist with implementation work in Hybrid-cloud Network services that align with the organization's security and technology standards. Study, review and maintain documentation of detailed service design, usage, troubleshooting, and support. Perform assignments related to configuration, integration, and upgrading of existing and future technologies in Hybrid-cloud Network, such as Cloud WAN solutions, Traffic inspection, Egress with Internet Gateways. Ability to learn and assist with provisioning, managing and troubleshooting the cloud environment's structure, landing zone, governance capabilities and core network services such as AWS Direct Connects, AWS VPN, AWS Transit Gateway, AWS VPC, AWS Gateway Load Balancer (GWLB), AWS Security Groups, AWS Prefix Lists, AWS Firewall Manager, AWS IPAM, AWS Route 53, AWS ELBs, AWS Private Endpoints, Azure ExpressRoute, Azure VNETs, Azure NSG, Azure Private DNS, etc. Continually grow your knowledge of cloud providers' service offerings in the network, IAM and compute domains. Learn, document and retain knowledge of cloud provider offerings and the organization's cloud usage to help identify cost and performance optimization opportunities. Learn basic automation skills to automate routine administrative tasks. Collaborate with network peers, cyber security, and operations teams. Help to determine recommendations on capabilities to support new business opportunities. Learn and grow your knowledge in security and compliance standards related to cloud environments. Collaborate on technical solutions when faced with a new complex systems design or process issue. Provide assistance to perform root cause analysis of service-interrupting incidents; develop and implement strategies to prevent recurrence. Actively learn how to prioritize critical, competing tasks. Drive continuous improvements of the networking service, drive automation to manage the scale and continue to optimize the efforts through appropriate tooling and automation. Required Qualifications Bachelor’s degree in computer science, MIS, or related equivalent experience considered Proven understanding, with practical support experience of fundamental networking technologies 3-5 years of industry experience with 1+ years of experience in Cloud Networking and related service (AWS, Azure, GCP) Proven problem/incident management and troubleshooting experience within a technology operations environment. Proven analytical and problem-solving abilities, with ability to collect and present meaningful system statistics and other metrics. Understanding of Infrastructure cabling, firewalls, load balancer’s, switches, routers, and SDWAN technologies Strong organizational skills, with the ability to handle numerous projects simultaneously with great attention to detail, urgency, focus and discipline. Confident and comfortable taking the lead during troubleshooting or recovery scenarios. Experience provisioning and maintaining network technology hardware and software. Knowledge in Cloud-based Network Security technologies. Preferred Qualifications Knowledge in the following areas: o Hybrid-cloud Networking (Cloud + On-Pem) ▪ Transit gateway ▪ Security Groups ▪ Load balancing technologies such as AWS-ALB, AWS-ELB, AWS-GLB, AZ-Traffic Manager, AZ-Application Gateways ▪ Cloud DNS technologies such as Route 53, Azure DNS, Azure Private Resolver, etc. ▪ Automation/Scripting experience in Cloud o Programming Language: Python, PowerShell, etc. o Firewall implementation in Cloud o CloudWAN o SDWAN o GitHub o BitBucket Network Security technologies experience in several of the following areas: o F5 Experience in the following: LTM; GTM; APM; and ASM o Palo Alto Firewall experience. o DNS/DHCP/IP Management – troubleshooting experience. Network Connectivity technologies experience in several of the following areas: o WAN/LAN Routing and Switching IOS XE (non-SD WAN), LAN/Campus Switching, Data Center Switching o Cisco Wireless - Prime - Catalyst Center (DNA Center) o Route/Switching Protocols BGP – OSPF - EIGRP - Tunneling DMVPN - GRE – IPSEC o Cloud Compute AWS – Azure Experience using Service Now for Incident/Change/Problem Management. Broad experience with other networking technologies ie: SASE, Proxy, AWS, Azure, ACI, Meraki, Tufin, Viavi, Gigastor, Network Capture Analysis, ISE, Forescout, Cisco Firewall, Threat Defense, Cisco VPN, DDoS, Linux, SecureCRT, WireShark Experience with Automation (Ex.: Ansible, Terraform, Kubernetes, Jenkins,XSOAR) Conceptual knowledge in some of the following IT areas: servers, database, web hosting, capacity planning, and performance analysis, Virtualized systems, Containers, etc. Strong communication and organizational skills. Ability to handle numerous projects simultaneously with great attention to detail, urgency, focus and discipline. Strong analytical and problem-solving skills Show more Show less