Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeManage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledge Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeManage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledge Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

This role involves the development and application of engineering practice and knowledge in designing, managing and improving the processes for Industrial operations, including procurement, supply chain and facilities engineering and maintenance of the facilities. Project and change management of industrial transformations are also included in this role. - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies)

- Should be able to Design the setup of any New office - Should be able to resolve the all the Severity & non Severity issues - Product / Architecture and design level understanding of Juniper, Fortigate , Cisco, HP devices. - Should understand, design and troubleshoot major switching and routing technologies - Should be able to train the Team on current technologies - Good understanding on routing protocol like BGP, OSPF EIGRP. - Multicasting design, multicast security, advances level multicast troubleshooting. - Knowledge on Network Security. - Understanding on network varies tools. [like error decoder, config verify, output interpreter so on]. - Help customer in design network. - Scheduling and performing configuration changes on the network devices as per the business requirement. - Knowledge and use of Network Management Tools and integration experience with other Tools. - Excellent interpersonal skills with customers, senior level personnel, and team members. - Good Communication Skills. - Handle Severity 1 / Severity 2 escalations calls. - Following with TAC engineer for advances level troubleshooting Coordinating with OEM vendors to resolve the issue on time. - Raising the CR or ECR - Implement / assist in network implementations as per the requirement. Qualifications Graduate

Back Network Implementation (Routing & Switching) Experience in network implementation (device configuration) Experience in deploying Software Define WAN (HPE/Cisco) Experience In HP Aruba Preferred Or Cisco Network Troubleshooting Knowledge on Troubleshooting L1 L7 of the OSI Model Network Migration / Network Refresh Experience in network migration in brown field environment Requirements Participate in network migration from current to new network (SDWAN) Participate in technical bridge during the migration Interface with on site technician and provide remote guidance Work with customer and support user acceptance testing Provide status report to the Project analyst / Project Manager Participate in Project meeting Develop network documentation Communication skills (Verbal & Written) Experience in working in a service provider environment Familiar with Bank infrastructure Education QualificationsBachelors degree or Cisco Certified Network Associate What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment

Role: Routing and Switching Engineer Position Type: Full-Time Contract (40hrs/week) Contract Duration: Long Term Work Hours: 2PM – 11PM IST Work Schedule: 8 hours/day, Mon-Fri Location: 100% Remote Skills (Mandatory): Excellent knowledge and experience of Routing, Switching, ACLs, Subnetting concepts Excellent understanding of static and dynamic routing protocols - EIGRP, BGP Good understanding of VPN technologies like IPSec, DMVPN and Remote Access VPN Knowledge of both IPv4 and IPv6 must Excellent network troubleshooting skills Knowledge of NG Firewalls (ASA/FTD/FMC) CCNP certification Good understanding in navigation and usage of Linux CLI Show more Show less

Title: Managed Wi-Fi Support Engineer Location: Mumbai Position Overview: A Managed Wi-Fi Support Engineer plays a crucial role in overseeing and maintaining the performance and reliability of managed Wi-Fi networks, often for a variety of clients in a business or enterprise environment. Here’s a detailed job description for this role: Responsibilities: Network Monitoring and Troubleshooting: Continuously monitor managed Wi-Fi networks to ensure optimal performance and quick resolution of any issues. Use diagnostic tools to troubleshoot network problems and perform root cause analysis on connectivity or performance issues. Client Support: Provide direct support to clients for all Wi-Fi related issues, including configuration, authentication, network access, and consistent performance. Respond to customer inquiries in a timely and professional manner. System Maintenance: Perform regular updates and maintenance on network hardware (like routers, switches, and access points) and software to ensure security and efficiency. This includes applying patches and upgrading systems as necessary. Installation and Configuration: Assist with the installation and configuration of Wi-Fi hardware and management software. Set up user accounts, permissions, and access controls according to security policies. Performance Optimization: Analyze network traffic, usage patterns, and client feedback to optimize the performance and scalability of Wi-Fi networks. Make recommendations for enhancements and upgrades to improve overall service quality. Documentation: Maintain comprehensive documentation regarding network configurations, processes, and service records. This documentation should be regularly updated and available for audits and compliance checks. Training and Guidance: Provide training and guidance to users on how to utilize network resources effectively. Create user manuals and FAQ resources for client reference. Security Compliance: Ensure all managed Wi-Fi networks comply with relevant laws and regulations regarding data security and privacy. Implement and manage network security tools and protocols, such as firewalls, VPNs, and encryption technologies. Skills and Qualifications: Bachelor’s Degree in Computer Science, Information Technology, or related field. Knowledge of network diagnostic, monitoring, and management tools. Strong problem-solving skills and ability to work under pressure. Excellent communication and customer service skills. Knowledge in network management and support, specifically with Wi-Fi technologies. Strong understanding of networking protocols (e.g., TCP/IP, DHCP) and a working understanding of Wi-Fi standards (IEEE 802.11). Certifications (desirable but not essential): Certified Wireless Network Administrator (CWNA) Cisco Certified Network Associate – Wireless (CCNA Wireless) CompTIA Network+ This role demands a mix of technical expertise, proactive maintenance, and excellent interpersonal skills to ensure that Wi-Fi services are seamless, secure, and efficient for all users.

Role & responsibilities Advanced experience in handling a wide array of Cisco platforms like Switches, WLAN controllers & Routers. Excellent understanding in data communications such as TCP and IP protocol stack and applications. Good understanding of Switching concepts, STP, Port channel, Stacking, VTP, POE environment, 9300, 9500, 3850 catalysts. Good understanding of Routing concepts, BGP, EIGRP, DMVPN and VRF. Good understanding of Cisco WLC 8500, 9800 as well as 3800, 3700 series access points. Switching: Expertise on VLAN, RSTP, MST, VSS, Ether channels, HSRP, GLBP etc. Routing: Expertise on protocols like RIP, EIGRP, OSPF, BGP Strong understanding of BGP, OSPF, EIGRP, LAN/WAN network design, TCP/IP, network problem resolution including packet capture analysis. Knowledge of Cisco Data Centre Architecture including Nexus 9K, 7K, 5K, 2K and IP Services. Knowledge on OSPF, BGP, EVPN and Vxlan required. Good understanding of Cisco Nexus series devices. Proficient in network switches and switching protocols. Experience on Cisco switch Implementations & Troubleshooting. Administration of Cisco Switches (38XX, 45xx, 93XX, 94XX and 95XX series) Implementation of HSRP, Ether-Channel, VLAN and VTP Implementation of Trunking, Spanning tree and Access lists Knowledge of LAN Topology and Cabling Standards. Strong oral & written communication skills. Ability to identify, analyze, and resolve problems logically. Ability to solve and identify root cause. Should be flexible and adaptable to new technologies. Troubleshoot and debug production issues in a multi-tiered environment. Implementation knowledge on Intranet and internet configuration and troubleshooting in IPV6 and IPV4. Experience on static and dynamic routing on IPV6 and IPV4. Strong problem solving, analytical and troubleshooting skills Effective verbal, listening and documentation skills in the English language. Ability to function under a pressure and make quick and accurate decision. Documentation, Network diagram and updates on the tickets. Experience in DC deployment/troubleshooting. CCNA/CCNP in DC is preferred. Experience on Citrix Netscalar Load Balancer & Cisco ACI will be preferred. Preferred candidate profile Strong Network Profile with CCNA/CCNP Course or Certification Preferred Perks and benefits immediate Joiner / severing NP Preferred 5 Days Working Hybrid Model

Job Description Network Deployment Level 2 Engineer 10+ years industry experience in networking environment Good networking technology skills along with a good understanding of cross platform technologies; Certified technical engineer (typically Cisco CCNP or comparable); Good technical ability to build new network environment; Good technical ability to prepare, document and deploy changes in a network; Technical ability to understand the issues related to day to day operations; Strong understanding of ITIL and service management principals; Good ability to follow documented deployment processes; Very good knowledge of L3 loop prevention protocols such as spanning-tree; Good technical knowledge of L3 protocols like HSRP, VRRP, VTP, 802.1Q, Flex Link, LACP, etc.; Detailed technical knowledge of routing protocols such as OSPF, EIGRP, BGP, RIP, etc. and is able to troubleshoot them; Detailed technical knowledge of Cisco operating systems such as IOS and NX-OS and is able to troubleshoot them; Basic understanding of Firewalls and network security concepts; Good ability to analyse and troubleshoot network issues with a network sniffer like Wireshark; Basic understanding of proxy servers; Strong experience with change request management systems; Good experience with network monitoring / management tools/ analysis tools; Good experience with liaising with carriers and vendors for installations; Service management expertise and ability to manage, improve service levels; Good analytical skills to evaluate problem; Good communication skills, fluent in local language and English (written/verbal) Excellent team worker, able to work in virtual global teams in a matrix organization Show more Show less

Responsible for Designing, Coding, Testing, Implementing, Maintaining and Supporting Vantage-One based application that is delivered within scope, with high quality, on time and within budget. Work closely with Business partners, & Technology team members to understand business requirements, perform analysis and design of quality technical solutions that comply with the organization's architectural standards. Provide technical guidance to the development team through the full software life cycle. Responsibilities: Support complex network technologies through defined day-to-day BAU activities. Work to completion incidents, problems, and requests as required. Seek out and actively review network configurations to ensure they remain optimized and functional, providing near real-time corrections to the enterprise environment. Perform troubleshooting and diagnoses of system problems and failures. Use available tools to quickly resolve issues and limit impact to active incidents in a sometimes-high-energy environment. Ability to communicate effectively to large groups, regarding actions taken and identified root cause(s) of event(s). Recommend and implement preventative maintenance, technical changes and/or upgrades of the network environment, in accordance with corporate network standards and best practices for continuous improvement. Under direct supervision, write new code using prescribed specifications and design documentation in accordance with programming standards. Modify, test and troubleshoot existing programs/software utilizing the appropriate hardware, database, and development/programming technology. Contribute to feature and functionality planning. Execute coding/modification of new and existing programs/software with focus on user experience and optimal program/system performance. Maintain and modify programs/software. Make recommendations for improvements and/or remedies to issues encountered. Implement approved changes by amending flow charts, developing detailed programming logic, and making changes to code. Write and maintain development/programming/systems documentation, as well as operations and user guides (as required). Document development/programming problems and resolutions for future reference. Effectively unit test all code and programs prior to releasing them to the quality assurance team. Resolve unit test issues in a timely manner. Assist the quality assurance team in identifying test cases and aid in creating/mining test data to enable a thorough test of development deliverables. Respond to inquiries and issues in a timely manner as the developed code/program moves through the testing process and ultimately into production. Provide production support to the end-user and technical operations staff as required. Research system/application issues/problems within area/program(s) of responsibility and recommend innovative solutions to prevent recurrence. Required Qualifications: Bachelor’s degree in computer science, MIS, or related equivalent experience considered Proven understanding, with practical support experience of fundamental networking technologies3-5 years of proven development/programming/coding experience o Technology Stack: .Net Framework, C#, Web Services, SQL, Shell Scripting, Python, o Service Now – (Equivalent of our Citizen Developer) o Automation Flows and Development experience a must o Experience working in DevOps environment Proven problem/incident management and troubleshooting experience within a technology operations environment. Proven analytical and problem-solving abilities, with ability to collect and present meaningful system statistics and other metrics. Understanding of Infrastructure cabling, firewalls, load balancer’s, switches, routers, and SDWAN technologies Strong organizational skills, with the ability to handle numerous projects simultaneously with great attention to detail, urgency, focus and discipline. Confident and comfortable taking the lead during troubleshooting or recovery scenarios.Experience provisioning and maintaining network technology hardware and software.Knowledge in Cloud-based Network Security technologies. Preferred Qualifications: Network Security technologies experience in several of the following areas: o F5 Experience in the following: LTM; GTM; APM; and ASM o Palo Alto Firewall experience. o DNS/DHCP/IP Management – troubleshooting experience. Network Connectivity technologies experience in several of the following areas: o WAN/LAN Routing and Switching IOS XE (non-SD WAN), SD WAN, LAN/Campus Switching, Data Center Switching o Cisco Wireless - Prime - Catalyst Center (DNA Center) o Route/Switching Protocols BGP – OSPF - EIGRP - Tunneling DMVPN - GRE – IPSEC o Cloud Compute AWS – Azure Experience with Automation (Ex.: Ansible, Terraform, Kubernetes, Jenkins,XSOAR) Experience using Service Now for Incident/Change/Problem Management. Familiarity with automation and scripting tools (e.g., Python, PowerShell). Broad knowledge in some of these additional networking areas: SASE, Proxy, AWS, Azure, ACI, Meraki, SDWAN, ISE and Cisco wireless technologies Conceptual knowledge in some of the following IT areas: servers, database, web hosting, capacity planning, and performance analysis, Virtualized systems, Containers, etc. Strong communication and organizational skills. Ability to handle numerous projects simultaneously with great attention to detail, urgency, focus and discipline. Strong analytical and problem-solving skills. Experience with other networking technologies ie: Tufin, Viavi, Gigastor, Network Capture Analysis, ISE, Forescout, Cisco Firewall, Threat Defense, Cisco VPN, DDoS, Linux, SecureCRT, WireShark About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (8:00p-4:30a) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology

Candidate must have knowledge about: -  Computer hardware installation, troubleshooting & maintenance.  OS installation & other Software installation.  IP addressing & Subnetting.  TCP/IP model & OSI model.  LAN & WAN  Router & Switch.  Basic Routing Protocols like EIGRP & OSPF.  L2 & L3 switching like VLAN, Trunking, VTP, STP & Inter VLAN routing.  Application Protocols (HTTP, HTTPS, Telnet, SSH, FTP).  Mailing Protocols (POP, IMAP & SMTP).  Outlook (2010, 2013, 2016 & 2019) configuration, Backup, restore & troubleshooting.  Knowledge of MS Office 365.  WLAN (Indoor AP) & NAT.  ICMP and monitoring.  Strong written and Verbal communication Required. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Switching & Routing: Hands on experience with IOS/SUP upgradation 5K/7K/9K/4500/6500/ASR. DC handling experience will be an added advantage. Router / switch complete knowledge to replace with production device. Should have hardware level trouble shooting knowledge (device hardware failure, line cars, sup engine, high CPU). Must have sound knowledge in stack configuration / trouble shooting. Must have trouble shooting knowledge in switch / routing. Should have knowledge about SDWAN, ISE. Must be familiar with - VLAN / VTP / STP / VSS / VDC / VPC. Must be familiar with - OSPF / EIGRP / BGP / PBR / HSRP / ACL. Wireless & SDWAN knowledge will be an added advantage. Network Devices : N7K-C7010 - N7K-SUP2E N5K-C5548UP / N5K-C5596UP / N5K-C5672UP N9K-C93108TC-FX / N9K-C9396PX Cisco Catalyst C6500/C6800 Family Cisco Catalyst 9000 Family Cisco Catalyst 4500 Family Cisco Catalyst 3800/3600 Product Family Cisco Catalyst 3750X / 3560X / 2960X / 2960 Plus Product Family ASR1000 Product Family ISR4000 Product Family Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. Dear Candidate! Greetings from TCS!!! Role: Data Network Admin Experience Range: 3 to 8 Years Location:- Tata Consultancy Services Ltd, ATL Building, Sipcot Information Technology Park, Navalur Post, Siruseri, Chennai – 603103 ( walk-in-Drive Chennai 7-Jun-25 9:00 AM to 12:30 PM) Experience in to Routing, Switching (Cisco) and wireless Troubleshooting Network Operations issues Exposure to DR Activities (Network DR) Good networking protocols and standards such as TCP/IP, OSI, UDP, Layer2(VLANS, STP, VTP), Routing Protocols (RIP, EIGRP, OSPF, BGP) WAN technologies (IPsec, VPNs, MPLS, Qos) Knowledge of redundant protocols HSRP, VRRP and GLBP Experience on ITIL process & handling Incident, change & Problem management Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to / support on project work as and when required. What You'll Be Doing L3 Network Engineer Job Title: L3 Network Engineer Location: Pune Job Type: Full-Time Job Description: We are looking for an experienced L3 Network Engineer to lead our network operations. The successful candidate will have extensive experience with Cisco AAA servers, Cisco Next Gen Firewalls, Palo Alto Firewalls, Citrix Load Balancers, and Cisco ACI & SDN. This role involves designing, implementing, and optimizing network solutions, as well as providing advanced support and guidance to the network team. Key Responsibilities: In depth knowledge of routing protocols like BGP, OSPF, EIGRP and RIP Hands on experience (Expert level) of Routing & Switching on vendor devices Cisco, Palo Alto, Citrix and Cisco ACI Extensive hands on knowledge of Multi-Pod and Multi-Site ACI design, implementation, and support, Tenant constructs, Application network profiles, Contracts, Fabric access policies, L3 extensions & Routing and L3 policies Working knowledge of Citrix and F5 load Balancer products. Will provide level 2 support as the final point of escalation and run with issues until the point of resolution. Supporting in rotation shifts plus 24/7 On Call support when needed Qualifications Troubleshooting traffic flows via underlay and overlay Strong Documentation skills Design and implement advanced network solutions. Lead troubleshooting and resolution of complex network issues. Configure and optimize Cisco AAA servers. Manage and secure Cisco Next Gen Firewalls and Palo Alto Firewalls. Oversee the deployment and management of Citrix Load Balancers. Implement and manage Cisco ACI & SDN solutions. Provide technical leadership and mentorship to the network team. Ability to assist with incident investigations through to timely resolution. Forward planning and ability to manage non-complex implementations. Excellent analytical & interpretive skills. Develop and maintain network documentation and standards. Good Knowledge of ITIL framework and Service management. Required Skills: Extensive experience with Cisco AAA servers. Advanced proficiency in managing Cisco Next Gen Firewalls and Palo Alto Firewalls. In-depth knowledge of Citrix Load Balancers. Expertise in Cisco ACI, SDx, Cisco IOS & NXOS Strong leadership and project management skills. Excellent problem-solving and analytical abilities. Superior communication and interpersonal skills. Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. Minimum of 8 years of experience with 5 years of hand on experience on technology Relevant certifications (e.g., CCNP, CCIE, CISSP PCNSE) are highly desirable. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. 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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to / support on project work as and when required. Key Responsibilities What you'll be doing Ten plus (10+) years of experience in networking environment responsible to plan and build new network environment; prepare, document and deploy changes in a network; understand the issues related to day-to-day operations; troubleshoot network issues with a network sniffer like Wireshark; test tools and procedures for voice and data circuits and liaison with carriers and vendors for installations Certified technical engineer (typically Cisco CCIE or comparable); In-depth hands-on experience with common network hardware including F5 Load balancer, Cisco router, switches, firewalls etc., together with other preferred technologies; Full understanding of ITIL and service management principals and hands on experience in complex LAN/WAN, MAN, DWDM, SONET architecture. Full understanding and operational knowledge of loop prevention protocols like spanning tree protocols. In-depth knowledge of L2 protocols like HSRP, VRRP, VTP, 802.1Q, Flex Link, LACP, etc.; In-depth working knowledge and troubleshooting of IP routing and network protocols (OSPF, BGP, EIGRP, RIP, spanning tree, multicast etc.); Full understanding of operational knowledge for troubleshooting of Cisco operating systems like IOS and NX-OS; In-depth working knowledge of IPT implementation and troubleshooting. Full understanding of firewalls & different deployment architecture. Complete understanding of proxy servers and virus walls scan engines Strong understanding of network security concepts and experience with network monitoring / management tools/ analysis tools; Service management expertise and ability to manage, improve service levels; Excellent analytical skills to evaluate problem Strong technical ability to troubleshoot and solve highly complex IP networks and hardware Able to conduct research into networking issues and multiple products Strong communication skills, fluent in local language and English (written/verbal) Strong interpersonal skills Excellent team worker, able to work in virtual global teams in a matrix organization Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: Network Security Admin Experience Range: 4 – 10 Years Location: chennai/Bangalore candidates should come to office for Walk in Drive(Face to face Interview) Weekend Walk-in Drive: 7-June-25 (Saturday) Timing: 9:30AM to 12:30PM Must-Have Hands on experience any 2 Firewalls (Checkpoint Firewall, Palo Alto Firewall, Cisco ASA Firewall) Working experience in Cisco Data Network, Nexus 7k, EIGRP Experience in routing, switching, LAN, WAN, SDWAN Good-to-Have 1. Check Point certification (CCSA) / PaloAlto Certification (PCNSE) 2. Insights on Azure Cloud -ExpressRoute, VNET Configuration 3. CCNP Network Certification Role descriptions / Expectations from the Role Responsible for firewall device configuration Support in raising the changes along with Change Management team needed for implementation activities Support the Program Manager & Project Manager with the implementation plan needed for firewall devices Work closely with LAN, WAN, Cyber Security team on connectivity approvals Work closely with Network Capacity Analyst to plan and manage the demand and capacity Responsible for implementation of Firewall Device required for this program as specified by the LSEG Architect & Design Team Responsible for Pre-checks and Post-Checks needed for Firewall Implementation. Project Support for firewall devices until OAT is completed and handed over to BAU Interested candidates pls share your cv to mailid: c.nayana@tcs.com with subject " Network Security Admin" for further Discussion Show more Show less

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: Data Network Admin Experience Range: 5 – 10 Years Location: chennai, Bangalore candidates should come to office for Walk in Drive(Face to face Interview) Weekend Walk-in Drive: 17-May-25 (Saturday) Timing: 9:30AM to 12:30PM Must-Have Experience in to Routing, Switching (Cisco) and wireless Troubleshooting Network Operations issues Exposure to DR Activities (Network DR) Good networking protocols and standards such as TCP/IP, OSI, UDP, Layer2(VLANS, STP, VTP), Routing Protocols (RIP, EIGRP, OSPF, BGP) WAN technologies (IPsec, VPNs, MPLS, Qos) Knowledge of redundant protocols HSRP, VRRP and GLBP Experience on ITIL process & handling Incident, change & Problem management Good-to-Have: CCNA Certification Any Firewall knowledge Interested candidates pls share your cv to mailid: c.nayana@tcs.com with subject " Data Network Admin" for further Discussion Show more Show less

5-10 years industry experience in networking environment Good networking technology skills along with a good understanding of cross platform technologies; Certified technical engineer (typically Cisco CCNP or comparable); Good technical ability to build new network environment; Good technical ability to prepare, document and deploy changes in a network; Technical ability to understand the issues related to day to day operations; Strong understanding of ITIL and service management principals; Good ability to follow documented deployment processes; Very good knowledge of L3 loop prevention protocols such as spanning-tree; Good technical knowledge of L3 protocols like HSRP, VRRP, VTP, 802.1Q, Flex Link, LACP, etc.; Detailed technical knowledge of routing protocols such as OSPF, EIGRP, BGP, RIP, etc. and is able to troubleshoot them; Detailed technical knowledge of Cisco operating systems such as IOS and NX-OS and is able to troubleshoot them; Basic understanding of Firewalls and network security concepts; Good ability to analyse and troubleshoot network issues with a network sniffer like Wireshark; Basic understanding of proxy servers; Strong experience with change request management systems; Good experience with network monitoring / management tools/ analysis tools; Good experience with liaising with carriers and vendors for installations; Service management expertise and ability to manage, improve service levels; Good analytical skills to evaluate problem; Good communication skills, fluent in local language and English (written/verbal) Excellent team worker, able to work in virtual global teams in a matrix organization Show more Show less

You’ll be Responsible for? Design, implement, and maintain network architectures, including LAN, WAN, MPLS, VPN, SD-WAN, and cloud networks. Configure and optimize network services, including BGP, OSPF, EIGRP, VRRP, HSRP, and QoS. Deploy and manage security solutions such as NGFWs (Next-Generation Firewalls), IDS/IPS, SSL/TLS inspection, and NAC (Network Access Control). Configure and troubleshoot enterprise-grade network devices such as Cisco Nexus, Cisco ASA, Palo Alto, Fortinet, and F5 load balancers. Implement advanced network security measures, including Zero Trust architecture, Micro segmentation, and SIEM integration. Collaborate with DevOps and Cloud teams to design and deploy cloud-based networking solutions in Azure. Conduct network capacity planning and traffic analysis using tools like Wireshark, SolarWinds, PRTG, and NetFlow analyzers. Develop and maintain network automation scripts using Python, Ansible, or Terraform. Provide technical leadership in incident response, root cause analysis, and disaster recovery planning. Ensure compliance with industry standards such as ISO 27001, NIST, and PCI-DSS. Maintain detailed network documentation, including topology diagrams, configuration standards, and operational procedures. Lead and mentor junior network engineers and provide training on emerging network technologies. You’d have? Bachelor’s degree in computer science, Information Technology, or a related field. 8 to 10 years of hands-on experience in network architecture, administration, and security. Strong knowledge of enterprise networking protocols such as TCP/IP, BGP, OSPF, MPLS, VXLAN, and LISP. Expertise in network security tools such as Cisco ISE, Palo Alto Panorama, Forti Manager, and SIEM solutions. Experience with cloud-native networking technologies including VPC Peering, Transit Gateway, AWS Direct Connect, and Azure ExpressRoute. Proficiency in network automation and scripting using Python, Bash, Ansible, and Terraform. Familiarity with SDN technologies, including Cisco ACI, VMware NSX, and OpenFlow. Hands-on experience with wireless networking solutions, including Cisco Meraki, Aruba, and RADIUS authentication. Strong troubleshooting and analytical skills for diagnosing complex network issues. Excellent communication, documentation, and presentation skills. Industry certifications such as CCNP, CCIE, JNCIP, JNCIE, PCNSE, or equivalent are highly desirable. Why join us? Impactful Work : Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities : Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com Show more Show less

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: Network Security Admin Experience Range: 4 – 10 Years (ONLY)!! Mode of Interview : Walk-in Interview Date of Interview : 7th June 25 (Saturday) Location:- Chennai - Tata Consultancy Services Ltd, ATL Building, Sipcot Information Technology Park, Navalur Post, Siruseri, Chennai – 603103 Must Have: Hands on experience any 2 Firewalls (Checkpoint Firewall, Palo Alto Firewall, Cisco ASA Firewall) Working experience in Cisco Data Network, Nexus 7k, EIGRP Experience in routing, switching, LAN, WAN, SDWAN Good to Have: Minimum 2 mandate details are mandate with two or 3 liners 1. Check Point certification (CCSA) / PaloAlto Certification (PCNSE) 2. Insights on Azure Cloud -ExpressRoute, VNET Configuration 3. CCNP Network Certification Madatory: Responsible for firewall device configuration Support in raising the changes along with Change Management team needed for implementation activities Support the Program Manager & Project Manager with the implementation plan needed for firewall devices Work closely with LAN, WAN, Cyber Security team on connectivity approvals Work closely with Network Capacity Analyst to plan and manage the demand and capacity Responsible for implementation of Firewall Device required for this program as specified by the LSEG Architect & Design Team Responsible for Pre-checks and Post-Checks needed for Firewall Implementation. Project Support for firewall devices until OAT is completed and handed over to BAU Minimum Qualification: •15 years of full-time education •Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable) Show more Show less

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: Network Admin Experience Range: 5 – 10 Years (ONLY)!! Mode of Interview : Walk-in Interview Date of Interview : 7th June 25 (Saturday) Location:- Chennai- Tata Consultancy Services Ltd, ATL Building, Sipcot Information Technology Park, Navalur Post, Siruseri, Chennai – 603103 Must Have: Experience in to Routing, Switching (Cisco) and wireless Troubleshooting Network Operations issues Exposure to DR Activities (Network DR) Good networking protocols and standards such as TCP/IP, OSI, UDP, Layer2(VLANS, STP, VTP), Routing Protocols (RIP, EIGRP, OSPF, BGP) WAN technologies (IPsec, VPNs, MPLS, Qos) Knowledge of redundant protocols HSRP, VRRP and GLBP Experience on ITIL process & handling Incident, change & Problem management Good to Have: CCNA Certification Any Firewall knowledge Minimum Qualification: •15 years of full-time education •Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable) Show more Show less

Company Description BT Group is a leading communications services company that connects people for good and supports customers to live, work, and play together better through technology. The solutions provided by BT Group play a crucial role in modern life, addressing global challenges such as the global pandemic, climate change, and cyber security. Role Description This is a full-time hybrid role for a Senior Service Reliability Engineer located in the Greater Kolkata Area. The Senior Service Reliability Engineer will be responsible for tasks such as Senior Network engineer, Candidate should have good Technical Knowledge on cisco portfolio (CCNP) R&S , He should be capable of understanding Contract Design /Traffic Flow of various contracts supported maintenance, and troubleshooting. Qualifications Qualifications: · Degree/Diploma or equivalent · ITIL Foundation highly desirable · CCNP (or similar level of knowledge) mandatory Skills/Experience: · At least 4-5 years of relevant experience with problem solving capability in independent role ( large and complex customers in NOC environment preferred ) · Full level understanding on 2-3 technologies or Expert level understanding on 8-15 technologies · Expert level understanding of LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/DMVPN/IPSEC/VOIP/ISDN/ SIP/SDWAN Cloud technologies · Intermediate level of Cisco Data(Routing and Switching), Cisco Access Points, Cisco WLC, Cisco Leaf and Spines, Cisco APIC) and F5 Load balancers · Ability to aggressively drive, facilitate and lead the technical resolution of complex and highly visible technology incidents and ensuring maximum system availability · Experience in handling requests like addition of new network assets for data platform which requires hardware and configuration changes · Basic level of understanding of ISO 20000, ISO 27001 & ISO 9001 · Full level of Understanding of the BT products solutions to a solid ‘basic’ level (e.g. same as Sales roles) and in depth BT's operational/service processes would be beneficial · Solution monitoring and multi-layer troubleshooting · Intermediate level Technical understanding of architecture and design flows · Ability to organize and attend on international conference call and discuss technical issues · Experience in operation of end to end customer solutions · Excellent communication, Interpersonal and Negotiation skills - internally, analytical thinking and customer facing · Self-driven, able to work with minimal guidance and supervision · Team-player with good coaching skills, eager to learn and also share skills and experience · Enthusiastic and pro-active with a desire to improve service for the customer, and other internal users · Keen learner and support CI environment · Peer & stakeholder management · Ability and willingness to coach the 1st line team(s) whenever required Show more Show less

Position: SME -Network & Security Engineer Job Status: Full-Time Duration: Permanent Shift: 24/7 Location: 902, Tower B, Urbtech Trade Center, Sector 132, Noida, Uttar Pradesh Experience Level: Senior / Expert (8+ years preferred) About GlobalXperts: GlobalXperts is a worldwide solutions provider dedicated to supporting their customers with all phases of the solution life-cycle for advanced technologies. From small businesses to Fortune 500 companies, our customers leverage their partnership with GlobalXperts as an extension of their professional services, managed services, and field services capabilities in areas such as Data Center, Cloud, DevOps, Security, Collaboration, Contact Centers, and Enterprise Networking. For more information about GlobalXperts, visit our website at www.globalxperts.net or follow us on LinkedIn . Summary of Position: We are seeking a Subject Matter Expert (SME) – Network & Security Engineer with deep technical expertise in routing, switching, wireless technologies , and network security . The ideal candidate will have extensive hands-on experience with Palo Alto , Cisco ASA , Radware , and FortiGate security platforms, along with a strong background in design, implementation, and troubleshooting of complex network environments. This role demands advanced problem-solving skills, leadership in technical strategy, and the ability to drive secure, scalable infrastructure solutions across the enterprise. Responsibilities:  Act as the technical authority and escalation point for all networking and security-related matters.  Lead the design and architecture of enterprise network infrastructure including LAN/WAN/WLAN and security zones.  Implement and manage routing and switching solutions using enterprise-grade technologies (e.g., Cisco, Juniper).  Design, deploy, and manage secure wireless networks , ensuring optimal performance and security compliance.  Configure and maintain advanced security platforms, including:  Palo Alto Networks NGFW  Cisco ASA (including Firepower services)  Radware (DefensePro, Alteon)  Fortinet FortiGate  Lead and perform end-to-end troubleshooting for complex issues across L2-L7.  Develop and enforce network security policies , segmentation strategies, ACLs, and threat prevention mechanisms.  Guide network/security operations in incident response , root cause analysis, and preventive action planning.  Provide strategic input on network modernization , capacity planning , and technology evaluations . Create and maintain comprehensive technical documentation and runbooks.  Mentor junior engineers and collaborate with project teams, security operations, and infrastructure leads. Required Skills & Experience:  Deep expertise in routing protocols (OSPF, BGP, EIGRP) and switching technologies (VLANs, STP, EtherChannel, QoS).  Strong hands-on experience with enterprise wireless infrastructure (e.g., Cisco, Aruba).  Extensive knowledge of firewall configuration and administration :  Palo Alto Networks (PAN-OS and Panorama)  Cisco ASA / Firepower  Radware (ADC, DDoS Protection)  Fortinet FortiGate (including UTM features)  In-depth understanding of network and security design principles , segmentation, and best practices.  Proven ability to design, implement, and troubleshoot complex enterprise networks.  Strong background in VPN technologies , NAT , ACLs , IPS/IDS , and layer 7 inspection .  Familiarity with monitoring, logging, and performance tools (e.g., SolarWinds, PRTG, Wireshark, Splunk). Preferred Certifications :  CCNP/CCIE (Enterprise or Security)  PCNSE (Palo Alto Networks Certified Network Security Engineer)  NSE4 or higher (Fortinet)  Radware Certified Specialist  Any relevant cloud networking certifications (AWS, Azure) are a plus. Qualifications:  Bachelor’s degree in Computer Science, Information Technology, Electronics & Communication, or a related field.  Equivalent professional experience may be considered in lieu of formal education. Soft Skills:  Excellent communication and stakeholder management skills.  Strong documentation and presentation abilities.  Proactive mindset with a focus on problem prevention and system optimization.  Ability to lead and mentor technical teams in high-pressure situations. GlobalXperts is a global information and communications technology company with an impeccable record for providing comprehensive, integrated Managed Services and Professional Services and excelling in Network Infrastructure Management Services (Voice, Data & Video) and other IT Infrastructure Services (End User Computing, Applications, Storage and Virtualization) Show more Show less