Workday Technical Consultant Jade Global

3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As a member of the Workday Support Team, your role will involve ensuring day-to-day system support through Incident and HR Case Management. You will be responsible for continuous monitoring of support service adherence to SLAs and taking necessary actions to enable refinement and further adherence. Your key responsibilities will include: - Detailed analysis of incidents to identify themes related to technical issues or end user training requirements, followed by appropriate actions. - Continuous maintenance of Knowledge Base articles to provide robust reference materials for increased efficiency within support. - Continuous review and refinement of support processes for Incidents & HR Cases....

Posted 1 month ago

AI Match Score

Apply

Workday Technical Consultant Jade Global

3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As a member of the Workday Support Team, your primary responsibility will be to ensure day-to-day system support through Incident and HR Case Management. This includes continuous monitoring of support service adherence to SLAs and taking necessary actions to enable refinement and further adherence. You will be expected to conduct detailed analysis of incidents to identify themes related to technical issues or end user training requirements, and then take appropriate actions accordingly. Another key aspect of your role will involve the continuous maintenance of Knowledge Base articles to provide robust reference materials for increased efficiency within the support team. You will also be resp...

Posted 4 months ago

AI Match Score

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.