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2.0 - 6.0 years
0 Lacs
rajasthan
On-site
Role Overview: You will be responsible for providing advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. Your role will involve ensuring timely and accurate resolution of IT issues, promoting system reliability, and enhancing end-user satisfaction. Key Responsibilities: - Provide support for Epic applications, workflows, access, printing, and integration issues. - Act as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems. - Troubleshoot complex application, account, and workflow issues related to Epic and other clinical sys...
Posted 4 days ago
4.0 - 6.0 years
0 Lacs
vadodara, gujarat, india
On-site
Overview We are seeking a Credentialing Manager (India) to oversee the day-to-day operations of the credentialing team supporting our Revenue Cycle Management Services (RCMS) customers. This role will be responsible for managing credentialing processes, ensuring compliance with payer and regulatory requirements, optimizing tools and systems to ensure efficiency and a positive customer experience, and driving operational excellence. The Credentialing Manager will collaborate closely with U.S. stakeholders, the India Director of Operations, and cross-functional teams to ensure credentialing operations meet customer expectations and contribute to growth and retention. Key Responsibilities Manag...
Posted 3 weeks ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
As an experienced professional with a deep understanding of Cerner modules and EHR systems, you will play a crucial role in our team. Your primary responsibility will be to leverage your expertise in Cerner Millennium EHR system or similar platforms to enhance clinical workflows and healthcare operations. Your proficiency in at least two Cerner modules will be essential in ensuring the successful implementation and utilization of these systems. Your strong problem-solving skills and analytical abilities will be put to the test as you tackle complex issues and optimize system performance. Your excellent communication and interpersonal skills will be highly valued as you collaborate with inter...
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
rajasthan
On-site
As a Helpdesk Analyst working the 3rd Shift, your primary responsibility will be to provide advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities located in RTP, NC, United States. Your role will involve offering technical assistance to clinical and administrative staff to ensure timely and accurate resolution of IT issues, thereby enhancing system reliability and end-user satisfaction. You will be an integral part of the centralized IT Helpdesk team, where you will play a crucial role in promptly resolving both Epic and non-Epic related issues. Your contributions will be vital...
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
rajasthan
On-site
The EHR Helpdesk Analyst role is responsible for delivering advanced technical support for the Epic electronic health record (EHR) system and associated clinical applications in 13 state-operated behavioral healthcare facilities. As an EHR Helpdesk Analyst, you will play a crucial part in providing technical assistance to clinical and administrative staff to ensure prompt and accurate resolution of IT issues. Your primary goal will be to enhance system reliability and end-user satisfaction. You will be an essential member of the centralized IT Helpdesk team, focused on offering timely and effective solutions for Epic and non-Epic related issues. Your contributions will significantly impact t...
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
rajasthan
On-site
The Helpdesk Analyst 2nd Shift position at RTP, US involves providing advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. As the EHR Helpdesk Analyst, your primary responsibility is to offer technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues to promote system reliability and end-user satisfaction. Working within the centralized IT Helpdesk, you will be responsible for promptly and effectively resolving Epic and non-Epic related issues to contribute to the stability and usability of the system, ultimately supporting hi...
Posted 3 months ago
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