1303 Ehr Jobs - Page 42

Job Profile: Fresher Medical Scribe (Life-science background only) Are you a recent Life Science graduate looking to enter the healthcare field? We're offering an exciting opportunity for freshers to join us as Medical Scribes with complete training provided and hands-on experience in real-time clinical documentation for U.S.-based physicians. What is a Medical Scribe? As a Medical Scribe, you will listen to physician-patient interactions and document the details into the Electronic Health Record (EHR) system in real-time all from a secure, professional office environment. Role Highlights: Night Shift only (aligned with U.S. time zones) Work from Office (This is not a remote role) Full training provided — no prior scribing experience needed Who We're Looking For: Fresh graduates in Life Sciences only (e.g., B.Sc./M.Sc. in Biology, Biotechnology, Microbiology, Nursing, Zoology, Pharmacy, etc.) Strong English communication skills (spoken and written) Good typing speed Willingness to work night shifts on-site Interest in U.S. healthcare and medical documentation What We Offer: Comprehensive in-house training to prepare you for the role Real-time exposure to U.S. clinical documentation and workflows Opportunity to work closely with U.S. physicians Supportive, professional office environment Show more Show less

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Identify client technology and business needs and provide thought leadership to Optum sales team , to understand, define, and deliver effective and innovative solutions that address the client technical and business initiatives Act as a SME on the US Provider Health System domain Create, innovate, deploy and present data analysis on pursuits leveraging current tools and technologies including but not limited to Power BI, MS tools, AI and digital solutions Member of the technology solution team who coordinates with Optum subject matter experts, technical architects, etc., to ensure proposed Application Management Services/ITO and Infrastructure solutions meet or exceed client requirements and are cost competitive to the marketplace Demonstrates a self-starter attitude and is eager to experiment, invite and explores the potential in new ideas while understanding and mitigating the risk to the organization Client relationship building and solution presentation through the multi-phases of the sales cycle at a C-Suite level Manage client expectations in solution development, focus on outcomes and service levels Collaborate in developing the staffing approach, including a global sourcing strategy and delivery model, to mitigate risk, drive efficiency and quality Generate estimated Application Management Services /ITO solution delivery requirements including program management, new development efforts, enhancements, and ongoing operations Engage with 3rd party hardware, software and services vendors Collaborate with Optum subject matter experts, industry research and advisory firms to understand industry direction, competitive landscape, business trends, and emerging solutions Coordinate the solution, opportunity roadmap, value proposition, win plan, pricing, and executive deal reviews throughout the pursuit timeline Collaborate with Solution Sales Leads, Consulting Leads, Delivery Leads, Optum’s cross brand point solutions and offerings, and 3rd party software and hardware vendors as needed to support business opportunities and solutioning for commercial clients Build relationships and leverages a network of experts - internal and external - that enhance innovation and performance Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Bachelor’s degree or equivalent experience (Master’s degree preferred) 8+ years of experience working with IT Outsourcing (ITO) functions leveraging a global sourcing model in either a consulting, account management, implementation or similar Client interacting role 4+ years of experience working with US Health System/Hospital IT Products & solutions Experience of creating and solutioning for application management services for healthcare clients (Provider preferred) Experience in solutioning and managing complex programs that expand over multiple years across teams Solid experience with proven work output of data analysis, data visualization and overall data management Knowledge on Healthcare standards such as HL7, FHIR, ICD-9/10, CPT, LOINC and SNOWMED, EDI and general APIs Deep knowledge and understanding of the US Healthcare Provider market and its business operations Good understanding of clinical system processes, workflows and clinical applications/modules like EHR, LIS, etc. Solid MS office (Excel, Word, PowerPoint) skill, Power BI and other data management skills Demonstrated advanced communication skills (written and verbal) to interact with clients on all aspects of their Optum relationship Demonstrated strategic vision to clearly understand and identify new opportunities to expand on existing relationships Proven to be a successful individual contributor with the ability to collaborate across multiple teams including other solution architects, COEs, delivery and operations Proven solid leadership skills with proven ability to foster and manage senior-level relationships in a highly matrixed environment Preferred Qualification Experience of working and expertise with at least one Commercial Provider EHR/EMR system (Epic, Cerner etc.) At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. #Gen Show more Show less

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities: Epic Analyst will provide primary support for their designated application/module. Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration. Provide on-going system support and maintenance based on support roster Respond in a timely manner to system issues and requests Conduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues. Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPs Perform/support regular / periodic system patch, maintenance and verification. Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilization Perform/support the work required to comply with audit and security requirements. Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills:- Must To Have Skills:Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB)- Experience in troubleshooting and resolving application issues. Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Bengaluru office.- work from office is mandatory for all working days- A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities: Epic Analyst will provide primary support for their designated application/module. Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration. Provide on-going system support and maintenance based on support roster Respond in a timely manner to system issues and requests Conduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues. Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPs Perform/support regular / periodic system patch, maintenance and verification. Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilization Perform/support the work required to comply with audit and security requirements. Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: Must To Have Skills:Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB) Experience in troubleshooting and resolving application issues. Additional Information: The candidate should have a minimum of 5 years of experience in EPIC Systems. This position is based at our Hyderabad office. work from office is mandatory for all working days A 15 years full time education is required. Qualifications 15 years full time education

We are looking for a highly driven Trainee Recruiter to join our talent acquisition team. This is a hands-on, entry-level role ideal for individuals passionate about human capital, recruitment technology, and workforce planning. You will receive comprehensive training to gain technical proficiency in end-to-end recruitment and talent lifecycle management across diverse industry verticals. Key Responsibilities: Assist in the full-cycle recruitment process, including sourcing, screening, qualifying, interviewing, and onboarding candidates. Utilize Applicant Tracking Systems (ATS) and Customer Relationship Management (CRM) tools for candidate and client data management. Source active and passive candidates using Boolean search, X-ray search, social recruiting, and resume databases (e.g., Dice, Monster, CareerBuilder, Indeed, LinkedIn Recruiter). Collaborate with senior recruiters to conduct skills gap analysis and job requirement gathering from hiring managers. Draft and optimize job descriptions using SEO and industry-relevant terminology. Perform candidate prescreening for both technical and soft skill alignment using structured interviewing methods. Support in market intelligence research, including talent mapping, salary benchmarking, and competitor analysis. Schedule and coordinate technical interviews, panel discussions, and client submittals. Maintain compliance with EEO, OFCCP, and company-specific diversity hiring policies. Keep recruitment metrics updated: submittal-to-interview ratio, time-to-fill, cost-per-hire, etc. Qualifications and Skills: Bachelor's degree in Human Resources, Business Administration, IT, or a related field preferred. Familiarity with recruitment tools and platforms (ATS, LinkedIn Recruiter, sourcing extensions). Basic understanding of technical terminologies (e.g., Java, Python, ERP, DevOps, EHR, CNC, AutoCAD – depending on vertical focus). Excellent written and verbal communication skills. Analytical mindset with attention to detail. Ability to thrive in a target-driven, metrics-oriented environment. Strong time management and multitasking skills. Proficiency in MS Office Suite, Google Workspace, and internet research tools. What We Offer: Structured onboarding and training program in technical and non-technical recruiting. Access to state-of-the-art recruitment tech stack and sourcing tools. Defined career progression within Recruitment, Account Management, or Talent Delivery. Competitive compensation package with performance-based incentives. Exposure to cross-functional roles, including HR compliance, workforce planning, and client engagement. Collaborative culture promoting innovation and continuous learning. Show more Show less

Hello! You've landed on this page, which means you're interested in working with us. Let's take a sneak peek at what it's like to work at Innovaccer. Engineering at Innovaccer With every line of code, we accelerate our customers' success, turning complex challenges into innovative solutions. Collaboratively, we transform each data point we gather into valuable insights for our customers. Join us and be part of a team that's turning dreams of better healthcare into reality, one line of code at a time. Together, we’re shaping the future and making a meaningful impact on the world. About the Role We’re on a mission to completely change the way healthcare works by building the most powerful Healthcare Intelligence Platform ever made. Using an AI-first approach , our goal is to turn complicated health data into real-time insights that help hospitals, clinics, pharmaceutical companies, and researchers make faster, smarter decisions. We're building a unified platform from the ground up — specifically for healthcare . This platform will bring together everything from: Collecting data from different systems (Data Acquisition) Combining and cleaning it (Integration, Data Quality) Managing patient records and provider info (Master Data Management) Tagging and organizing it (Data Classification & Governance) Running analytics and building AI models (Analytics, AI Studio) Creating custom healthcare apps (App Marketplace) Using AI as a built-in assistant (AI as BI + Agent-first approach) This platform will let healthcare teams build solutions quickly — without starting from scratch each time. For example, they’ll be able to: Track and manage kidney disease patients across different hospitals Speed up clinical trials by analyzing real-world patient data Help pharmacies manage their stock better with predictive supply chain tools Detect early signs of diseases like diabetes or cancer with machine learning Ensure regulatory compliance automatically through built-in checks This is a huge, complex, and high-impact challenge , and we’re looking for a Software Development Engineer III to help lead the way. In this role, you’ll: Design and build scalable, secure, and reliable systems Create core features like data quality checks , metadata management , data lineage tracking , and privacy/compliance layers Work closely with other engineers, product managers, and healthcare experts to bring the platform to life If you're passionate about using technology to make a real difference in the world — and enjoy solving big engineering problems — we'd love to connect. A Day in the Life Architect, design, and build scalable data tools and frameworks. Collaborate with cross-functional teams to ensure data compliance, security, and usability. Lead initiatives around metadata management, data lineage, and data cataloging. Define and evangelize standards and best practices across data engineering teams. Own the end-to-end lifecycle of tooling – from prototyping to production deployment. Mentor and guide junior engineers and contribute to technical leadership across the organization. Drive innovation in privacy-by-design, regulatory compliance (e.g., HIPAA), and data observability solutions. What You Need 6+ years of experience in software engineering with strong experience building distributed systems. Proficient in backend development (Python, Java, or Scala or Go) and familiar with RESTful API design. Expertise in modern data stacks: Kafka, Spark, Airflow, Snowflake etc. Experience with open-source data governance frameworks like Apache Atlas, Amundsen, or DataHub is a big plus. Familiarity with cloud platforms (AWS, Azure, GCP) and their native data governance offerings. Bachelor's or Master’s degree in Computer Science, Engineering, or a related field. Here’s What We Offer Generous Leave Benefits: Enjoy generous leave benefits of up to 40 days. Parental Leave: Experience one of the industry's best parental leave policies to spend time with your new addition. Sabbatical Leave Policy: Want to focus on skill development, pursue an academic career, or just take a break? We've got you covered. Health Insurance: We offer health benefits and insurance to you and your family for medically related expenses related to illness, disease, or injury. Pet-Friendly Office*: Spend more time with your treasured friends, even when you're away from home. Bring your furry friends with you to the office and let your colleagues become their friends, too. *Noida office only Creche Facility for children*: Say goodbye to worries and hello to a convenient and reliable creche facility that puts your child's well-being first. *India offices Where and how we work Our Noida office is situated in a posh techspace, equipped with various amenities to support our work environment. Here, we follow a five-day work schedule, allowing us to efficiently carry out our tasks and collaborate effectively within our team. Innovaccer is an equal-opportunity employer. We celebrate diversity, and we are committed to fostering an inclusive and diverse workplace where all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or veteran status, feel valued and empowered. About Innovaccer Innovaccer Inc. is the data platform that accelerates innovation. The Innovaccer platform unifies patient data across systems and care settings, and empowers healthcare organizations with scalable, modern applications that improve clinical, financial, operational, and experiential outcomes. Innovaccer’s EHR-agnostic solutions have been deployed across more than 1,600 hospitals and clinics in the US, enabling care delivery transformation for more than 96,000 clinicians, and helping providers work collaboratively with payers and life sciences companies. Innovaccer has helped its customers unify health records for more than 54 million people and generate over $1.5 billion in cumulative cost savings. The Innovaccer platform is the #1 rated Best-in-KLAS data and analytics platform by KLAS, and the #1 rated population health technology platform by Black Book. For more information, please visit innovaccer.com . Check us out on YouTube , Glassdoor , LinkedIn , and innovaccer.com . Disclaimer: Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at px@innovaccer.com. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details. Show more Show less

Job Title: Database Developer – MySQL (Healthcare EMR/EHR Systems) Location: Remote (India-based) Shift: UK Shift (12:30 PM – 9:30 PM IST) Type: Full-Time Employment About BigRio: BigRio is a remote-based, technology consulting firm with headquarters in Boston, MA. We deliver software solutions ranging from custom development and software implementation to data analytics and machine learning/AI integrations. As a one-stop shop, we attract clients from a variety of industries due to our proven ability to deliver cutting-edge, cost-effective software solutions. About the Role: We are seeking a highly skilled and detail-oriented Database Developer with deep expertise in MySQL and experience in designing, developing, and optimizing on-premise database systems , specifically in healthcare EMR/EHR environments . This role is critical to supporting robust, secure, and high-performance data infrastructure for clinical applications. You will work closely with cross-functional teams to ensure the reliability, scalability, and security of healthcare data systems. Key Responsibilities: Design, develop, and optimize scalable MySQL databases for high-volume clinical data. Build and manage on-premise MySQL instances including configuration, security, replication, and backup strategies. Work closely with EMR/EHR application teams to support schema design, data modeling, and performance tuning. Create and maintain stored procedures, views, and complex queries to support reporting and application features. Implement database monitoring and performance optimization strategies. Collaborate with DevOps and infrastructure teams to ensure database reliability and compliance with data security standards. Perform ETL operations, data migration, and validation from legacy systems. Ensure compliance with HIPAA and other healthcare data regulations . Document database processes, configurations, and best practices. Required Skills & Qualifications: 5+ years of professional experience as a Database Developer with a focus on MySQL. experience building and maintaining on-premise database systems . Strong understanding of healthcare data workflows , particularly within EMR/EHR systems . Expertise in data modeling , indexing, query optimization, and schema design. Proficiency in writing complex SQL queries, stored procedures, and triggers. Familiarity with data privacy regulations and best practices for healthcare data (e.g., HIPAA compliance). Experience working with ETL pipelines and data transformation. Hands-on experience with version control (Git), Jira/Confluence, and documentation tools. Excellent analytical and troubleshooting skills. Strong verbal and written communication skills. Nice to Have: Experience with integration platforms like HL7 or FHIR. Exposure to EMR platforms such as Epic, Cerner, or Athenahealth. Familiarity with monitoring tools and database performance dashboards. Equal Opportunity Statement: BigRio is an equal-opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, national origin, sex, sexual orientation, gender identity, age, pregnancy, status as a qualified individual with disability, protected veteran status, or other protected characteristic as outlined by federal, state, or local laws. BigRio makes hiring decisions based solely on qualifications, merit, and business needs at the time. All qualified applicants will receive equal consideration for employment. Show more Show less

Job Title: Patient Counsellor – Eye Hospital (Gurgaon) Location: Gurgaon, Haryana Industry: Healthcare / Eye Care Employment Type: Full-Time Job Summary: We are seeking a compassionate, detail-oriented Patient Counsellor to join our reputed Eye Hospital in Gurgaon . The ideal candidate should have prior experience in patient counselling, strong knowledge of TPA (Third Party Administrator) INSURANCE processes, and be proficient in using computers and hospital management systems. Key Responsibilities: Counsel patients and their families regarding eye procedures, treatment plans, surgery preparations, and follow-up care. Guide patients through pre-operative and post-operative processes with empathy and clarity. Assist patients in understanding treatment costs, insurance coverage, and TPA processes. Coordinate with TPA departments for pre-authorizations, approvals, and documentation. Ensure accurate entry and maintenance of patient records in the hospital management system. Manage appointment scheduling and assist in front desk operations as needed. Act as a bridge between patients, doctors, and administrative departments to ensure seamless patient care. Required Skills & Qualifications: Graduate in any discipline (Preference: Healthcare or Life Sciences). 1–3 years of experience in patient counselling, preferably in an eye care or multispeciality hospital. Strong knowledge of TPA processes and healthcare insurance workflows. Computer proficiency with hands-on experience in MS Office, data entry, and hospital software systems. Excellent communication skills in English and Hindi. Empathetic, patient-focused approach with strong interpersonal skills. Preferred Qualifications: Experience in an ophthalmology or eye care setting. Familiarity with EMR/EHR systems. Salary: Commensurate with experience and industry standards. How to Apply: Interested candidates can send their updated resume to INFOADEH@GMAIL.COM or apply through WHATSAPP +91-9560076464 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Weekend availability Work Location: In person

Job Summary: We are seeking an experienced IT Manager to lead and manage the hospital’s IT infrastructure and systems. The ideal candidate will ensure smooth and secure operation of technology services, align IT with hospital goals, and uphold healthcare compliance standards like HIPAA. Key Responsibilities: Manage hospital IT systems, servers, networks, and medical technologies. Ensure cybersecurity and regulatory compliance (e.g., HIPAA). Lead IT projects including software implementation and infrastructure upgrades. Oversee IT budgets, vendor contracts, and procurement. Provide training and support to staff on IT tools and systems. Supervise and guide IT team members. Develop IT policies and disaster recovery plans. Qualifications: Bachelor’s degree in IT, Computer Science, or related field. 5+ years of IT experience (healthcare experience preferred). Strong knowledge of EMR/EHR systems and cybersecurity. Excellent leadership, communication, and problem-solving skills. Preferred Certifications (not mandatory): PMP, CCNA, MCSE, or ITIL Knowledge of HIPAA compliance Job Type: Full-time Pay: ₹37,000.00 - ₹45,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person

Payer/ Provider/ PBM organizations Product Management/Product Engineering /Healthcare Operations Experience working with industry leading Enrollment, Claims, Billing or EHR systems. Managing product lifecycle in whole – from ideation, exploration, approval, development, implementation, measurement, and ongoing development. Expertise in US Government Program Line of Business - Medicare, Medicaid, Duals, Marketplace Plan Sponsor & Product, Enrollment & Billing, Provider Data Management, Provider Network Management, Claims, Encounters, Medicare, and Marketplace Risk Adjustment. Developing results-oriented strategies to solve complex and open-ended business problems. Market Analysis and Product fitment Communicating and facilitating architecture design discussions/decisions and impacts to key stakeholders. Customer success on managing customer engagements and requirements. Leading business pursuits and product demonstrations. Agile Product Development Methodology As a ‘Senior Product Manager’ you will be pivotal to creating roadmap, owning release plan for multiple capabilities that is futuristic and meets industry and client needs. You will be responsible for continuous backlog management, prioritizing the backlog considering the needs and objectives of every stakeholder. As a thought leader in your business domain, bring in industry best practices, learnings from client demos and interactions into designing. You will anchor business pursuit initiatives, sales demo. You will have the opportunity to shape the Infosys platform that enables payers and providers to deliver better care. Experience in market leading healthcare products (key emphasis). Proven track record of at least 8 years in software product management roles. Capability/Feature planning and design, manage the specifications of their development, and monitor their on-going operation to better understand customer experiences. Clearly communicating progress towards delivery, technical challenges that may occur. Act as a thought leader and subject matter expert in the assigned product area, develop essential product documentation including business case, business requirements and use cases. Own product backlog and collaborate closely with the platform engineering team. Create Journey Maps that re-imagine/re-define the healthcare problematic process areas. Understanding of trends affecting customer adoption. Experience of working with enterprise customers, both technical and business, and at all levels. Influence leaders in diverse functional areas Strong business acumen including experience in estimation and pricing, market research. Demonstrated ability to navigate ambiguity and adapt quickly to modern technology and processes. Strong analytical ability with exposure to data science and automation Teaming/Collaboration - Demonstrates exceptional leadership and team management skills, with a collaborative and empowering approach to achieve results through influence. Excellent communication, presentation, and interpersonal skills to develop lasting relationships with senior business or technical leaders with the highest levels of business acumen and technical expertise. Show more Show less

Clarivate offers proprietary market access data sets aggregated to provide a comprehensive view of today’s healthcare ecosystem and offer invaluable insights from pre-launch through product maturity. We are looking for a Sr. Product Manager , reporting into the VP of Product Management for our Bangalore office. Across the Healthcare and Data Solutions organization our focus remains on driving growth by product enhancements. About You – Education, Experience, Skills, And Accomplishments Minimum bachelor’s degree in computer science, Statistics, Technology, or Engineering, or equivalent work experience, preferably with a data science background. Atleast 5 years in total working as a product manager, in the pharmaceutical analytics industry. A strong technical background coupled with an understanding of how data is leveraged to drive business outcomes in the pharmaceutical industry. Familiarity with analytics using SQL, SAS, Python, R, statistical modeling, and AI/ML techniques. Experience using JIRA and Confluence Ability to think and articulate clearly, concisely, and accurately for writing requirements. Excellent presentation and communication skills. Highly self-motivated, confident to work on projects alone as well as leading a team An enthusiastic approach to extending knowledge and learning new skills Strong commitment to quality of work and good attention to detail What You Will Be Doing In This Role Project management to shape the product strategy and delivering roadmap for Disease Intelligence & Analytics products. Utilize Real World Data (Claims, EHR, Pharmacy data etc.) for new products as well as enhancing existing products. Communicate the project requirements to key stakeholders. Bring teams together to define and implement product features and translate them into requirements. Ability to work well with internal teams, including developers, engineers, architects, quality assurance, and operations. Ensure requirements are fully understood and that implementation plans match expectations. Define success criteria for testing and product acceptance. Facilitate the creation and maintenance of proper product documentation. About The Team Its a small team working closely with various other teams like Content team, Technology team, UI/UX team etc. for the project Working Hrs Monday to friday - Candidate should be flexible as the time might cut across other timezone as well. At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Show more Show less

Required minimum 7 years of experience in system administration. Design, build, and maintain secure IT infrastructure tailored for healthcare environments, ensuring compliance with healthcare data protection standards (e.g., HIPAA or local regulations) . Knowledge of Cloud Infrastructure management (AWS, Azure, GCP) within healthcare setups. Implement strong security protocols to safeguard sensitive healthcare data , including patient records and critical systems. Maintain, upgrade, and support software, hardware, and networks to ensure uninterrupted healthcare operations. Knowledge of healthcare compliance standards such as HIPAA, ISO 27001, or NABH IT Guidelines. Manage and lead a team of system administrators, offering guidance, mentorship, and technical training. Troubleshoot and resolve complex technical issues promptly , with availability for after-hours support for critical systems. Administer and maintain server hardware and software, operating systems (Windows, Linux, Mac), and scripting tools (PowerShell, Bash). Configure and secure Fortinet and Sophos firewalls, VPNs, local servers, and networking equipment. Perform system backups, disaster recovery procedures, and malware protection to ensure data integrity and business continuity. Collaborate with various departments to understand and resolve technical concerns efficiently. Develop and enforce IT policies and procedures aligned with healthcare industry standards and compliance. Conduct regular security audits, manage software patches, and ensure regulatory and internal policy adherence . Ensure infrastructure is scalable, resilient, and capable of supporting future healthcare data and system growth. Proficiency in server environments, firewall configuration (Fortinet preferred), VPN, endpoint security, and data backup systems . Excellent analytical, troubleshooting, and communication skills. Good to have if you have certifications such as CCNA, CCNP, Fortinet NSE, RHCE, Microsoft Certified: Azure or GCP Administrator Associate, or CompTIA Security+. Experience working with electronic health record (EHR) systems or health information systems (HIS). Show more Show less

Location: Remote Experience: 10 Years Educational Qualifications BS/BA or MS in a Life Science, Computer Science, IT, Engineering, or related field, or analytical area in a CRO/pharmaceutical environment with a proven and consistent record of proactive management and innovation Job Purpose: This position requires the following critical abilities: Create and execute detailed test plans and UAT scripts in Excel and /or ALM testing system based on business requirements and technical specifications to verify study/library functionality in Veeva CDMS and/or Rave EDC system and adherence to standards. Drive study database user acceptance testing activities and ensure the quality of the study build in the EDC system. Ensure accurate delivery of the study build with quality deliverables per specification. Participate in the development, maintenance, and training rendered on activities around the study building and best practices used by the business. Lead UAT activities for studies and libraries in the EDC system, including inbound integrations with an Agile Approach according to applicable SOPs (standard operating procedures) and processes. Develop UAT documentation such as Test Plans, UAT Scripts, UAT Summary Report and etc. Create and execute standardized test scripts for EDC components, inbound integrations, and data listings. Record and document test results and compare to expected results. Detect software and specifications failures, so that defects may be discovered and corrected. Communicate actively with management and clinical teams about testing progress and challenges. Collaborate with cross-functional teams and vendors to ensure integration accuracy. Demonstrate strong understanding of electronic data capture and clinical data management systems, clinical databases, data flow, and related infrastructure, with experience in/around EDC systems such as Veeva CDMS and Rave, Veeva CDB, elluminate® Data Central, EHR, eCOA, IRT, RTSM, TSDV, DMR, and adjacent systems. Experience: Experience with EDC and clinical data management systems. Experience in software testing and quality assurance. Proficiency in Agile methodologies and adherence to SOPs. Understanding of clinical data management processes and regulations. Strong problem-solving skills and attention to detail. Previous experience leading a medium to large organization and influencing senior-level management and key stakeholders is a plus. Proven track record of leading and driving business process transformation and organizational culture change, as well as delivering on programs with complex business deliverables. Show more Show less

Job Title: Patient Counsellor – Eye Hospital (Gurgaon) Location: Gurgaon, Haryana Industry: Healthcare / Eye Care Employment Type: Full-Time Job Summary: We are seeking a compassionate, detail-oriented Patient Counsellor to join our reputed Eye Hospital in Gurgaon . The ideal candidate should have prior experience in patient counselling, strong knowledge of TPA (Third Party Administrator) INSURANCE processes, and be proficient in using computers and hospital management systems. Key Responsibilities: Counsel patients and their families regarding eye procedures, treatment plans, surgery preparations, and follow-up care. Guide patients through pre-operative and post-operative processes with empathy and clarity. Assist patients in understanding treatment costs, insurance coverage, and TPA processes. Coordinate with TPA departments for pre-authorizations, approvals, and documentation. Ensure accurate entry and maintenance of patient records in the hospital management system. Manage appointment scheduling and assist in front desk operations as needed. Act as a bridge between patients, doctors, and administrative departments to ensure seamless patient care. Required Skills & Qualifications: Graduate in any discipline (Preference: Healthcare or Life Sciences). 1–3 years of experience in patient counselling, preferably in an eye care or multispeciality hospital. Strong knowledge of TPA processes and healthcare insurance workflows. Computer proficiency with hands-on experience in MS Office, data entry, and hospital software systems. Excellent communication skills in English and Hindi. Empathetic, patient-focused approach with strong interpersonal skills. Preferred Qualifications: Experience in an ophthalmology or eye care setting. Familiarity with EMR/EHR systems. Salary: Commensurate with experience and industry standards. How to Apply: Interested candidates can send their updated resume to INFOADEH@GMAIL.COM or apply through WHATSAPP +91-9560076464 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Weekend availability Work Location: In person

Company Description Gravity Web Solutions specializes in developing cutting-edge healthcare software systems tailored to improve various healthcare operations. These include Electronic Health Records (EHR) systems, Hospital Information Systems (HIS), Picture Archiving and Communication Systems (PACS), Laboratory Information Systems (LIS), and Pharmacy Management Systems. These solutions help streamline workflows, enhance patient care, and ensure seamless management of healthcare facilities. Our telemedicine software allows for remote consultations, enhancing access to medical care. Our aim is to provide healthcare establishments with the technology needed for efficient operations and better patient outcomes. Role Description This is a full-time hybrid role for a Sales Specialist located in Jaipur with some work from home options. The Sales Specialist will be responsible for driving sales by identifying potential clients, conducting sales presentations, and closing deals. The role involves maintaining customer relationships, providing excellent customer service, and coordinating with the marketing team to develop effective sales strategies. The Sales Specialist will also conduct training sessions for new clients and manage sales data to track performance metrics. Qualifications Strong Communication and Customer Service skills Proven Sales and Sales Management experience Ability to conduct Demo sessions for new clients Excellent written and verbal communication skills Ability to work independently and in a hybrid work environment Bachelor's degree in Business, Marketing, or a related field Experience in the healthcare industry is must Show more Show less

SPRY aims to democratize the accessibility and affordability of movement health through its full-stack digital health platform by providing an end-to-end patient and practice management SaaS platform for physical therapists (PT). SPRY offers a solution by integrating all these functions into a single software, simplifying the workflow for clinics. The software combines EMR/EHR (Electronic Medical Records), Billing Software, Fax, Patient Scheduling , Integrated Home exercise program, and billing services, allowing for seamless data management and efficient billing processes. SPRY has also pioneered multiple AI-driven use cases into the software, including a speech-to-text-based scribe to help Physical therapists complete their notes in under 2 minutes, an AI-based Insurance eligibility check feature, and a few other use cases. SPRY also makes it easier for clinics to collect co-payments from their patients once insurance has settled their due. SPRY's verticalized SaaS platform is designed specifically for the physical therapy sector, eliminating clinics needing multiple software solutions. SPRY has designed its platform to be highly modular and customizable. This modularity and customizability allow the platform to easily accommodate clinics of any size and specialty. Founded in 2021 by Brijraj Bhuptani and Riyaz Rehman Funding - $25 Mn raised to date Investors - EightRoads, Together Fund, and F-Prime Capital Employee Strength - 200+ across India and US Geography Focus - US Customers: 200+ clinics Shift: US Shift What you'll do: Hunt for Opportunities: Execute high-velocity outbound campaigns to healthcare decision-makers Own the Pipeline: Generate qualified meetings that convert to revenue Master Objections: Turn "not interested" into "tell me more" with your persuasive communication skills Collaborate: Work closely with our driven sales team to refine strategies and crush targets Iterate & Improve: Help build and refine our outreach playbook as we scale Must-haves: US Outbound Experience: 2-4 years of proven track record of successful outbound prospecting to US markets Communication Superstar: You can write emails that get opened, leave voicemails that get returned, and handle objections like a pro Tech-Savvy: Experience with CRM systems and outreach tools (Salesforce, Outreach.io, SalesLoft, etc.) Remote Work Pro: Self-motivated with excellent time management and communication in a distributed environment Startup Mentality: Comfortable with rapid change, wearing multiple hats, and contributing beyond your job description Why join us? Growth Trajectory: Be part of a company experiencing hockey-stick growth in the healthcare SaaS space Expert Leadership: Learn from seasoned executives with success building tech unicorns Modern Sales Stack: Access to cutting-edge sales tools and technologies Development: Clear path for advancement into closing roles or sales leadership Compensation: Competitive base + uncapped commission structure that rewards performers Ready to join? If you're excited about healthcare tech, love the chase of outbound sales, and want to join a high-performing team that's changing the industry, we want to hear from you. Reach out directly to maulikp@spryhealth.care or DM me with a 60 second video intro for yourself. Apply now and show us why you're the SDR superstar we're looking for! Show more Show less

Digital Transformation Consultant – Health Platform SaaS Location: India (Remote) Experience: 4–8 years Function: SaaS Implementation | Healthtech Consulting | Digital Delivery Own the Transformation of Private Healthcare. Script Assist is building the operating system for private healthcare — starting with medical cannabis and expanding rapidly into GLP-1s, TRT, and other fast-growing therapies. We’re already the platform of record for over 20% of the UK’s medical cannabis market , growing 15%+ month-on-month , with real traction, strong product-market fit, and a global vision. Our platform powers the entire clinical workflow — from booking to prescribing to fulfilment — for digital clinics and pharmacy groups. We’re now hiring a Digital Transformation Consultant to join our high-performing team in India. In this role, you’ll lead delivery for UK-based clinics and pharmacies: onboarding new customers, configuring the platform to match clinical workflows, driving product adoption, and building trusted relationships. This isn’t customer support. This isn’t traditional account management. This is high-complexity SaaS delivery with strategic ownership — across healthtech, product, and ops. What You’ll Do Lead full-lifecycle onboarding for new clinics and pharmacy customers Configure Script Assist to fit UK clinical workflows and regulatory needs Deliver training sessions to doctors, nurses, clinic admins, and pharmacists Troubleshoot implementation issues and coordinate cross-functionally Own a portfolio of high-value B2B customers — be their go-to platform lead Help refine playbooks, delivery frameworks, and implementation strategy Contribute to strategic projects in product, commercial, and growth as we scale Who You Are 3–8 years’ experience in healthtech , SaaS implementation , or digital delivery consulting Worked at or with platforms like Cerner , GE Healthcare , Meditech , Innovaccer , HealthPlix , Eka Care , or consulting firms like Accenture Health , Deloitte Digital , EY , TCS Health , or Infosys Health Deep understanding of healthcare workflows — ideally in clinics , pharmacy chains , or digital health You’ve implemented EHR , EMR , or clinical practice management platforms and handled change management in regulated healthcare environments Comfortable leading high-trust calls with UK stakeholders — and translating their needs into product logic Excellent communicator in professional English — written and spoken Hungry to grow: you want to move up into leadership in product, strategy, or commercial Why Join Script Assist? Real Market Traction – Used daily by doctors, patients, and clinics; powering thousands of consultations monthly Fast Growth – 15%+ MRR growth, with major product expansion and global launches ahead Platform Depth – Fully integrated SaaS: appointments, prescriptions, fulfilment, payments Lean Team, Big Impact – Work directly with the CEO, CTO, and global leadership Career Acceleration – Shape how healthcare gets delivered, and grow with a company that’s scaling across regions and therapies Ready to lead the next wave of healthcare transformation? Apply now and help us build the future of private health delivery. Show more Show less

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for a Senior Member of Technical Staff to join our Interface Platform team within our Platform & Data services subdivision, Integration Platform zone. Our zone vision is to maximize our network effect through efficient, effective, experience driven interoperability and navigate towards value-based care. Our team’s vision is to improve the collaboration in healthcare ecosystem for value-based care and better patient experience. We are building a robust and scalable integration platform to enable bidirectional workflow between athenahealth and external system to exchange data. The data exchange usually takes place in the form of “messages” and different other types too via variety of ways through the network, which is achieved by our team. But enough about us, let’s talk about you. Your job will be to build enterprise quality applications/services hosted on cloud, with a focus on complex integration and stability at platform solutions. You are a technologist with zeal to solve complex problems, have a growth mindset, are a fast learner, who is willing to work in fast paced environment, help us reach our goal of becoming the healthcare backbone by enhancing our cloud based EHR solution and leveraging the network effect of 100k+ providers. Apply your technical skills towards allowing doctors to be doctors so that they can spend more time doing what they do best: provide patient care. Job Responsibilities Design and develop quality code in an agile approach adhering to the business requirements. Deploy the code to production and deliver timely fixes. Write unit tests, continuously monitor, and maintain code quality by checking potential code bugs and vulnerabilities. Build services that run on cloud and cater to billions of transaction volumes, per day. Ensuring high quality and optimum performance of integration systems by proactively identifying and proposing new, alternative solutions as appropriate. Understand and follow coding conventions, architectural approaches, and best practices. Adhere to the team’s Definition of Done; perform peer code reviews to ensure quality standards. Develop domain knowledge. Take ownership of what you build and coordinate your efforts across the teams to ensure proper completion. Participate and contribute to Agile ceremonies including daily stand-up, sprint planning, readouts, and retrospectives. Education, Experience, & Skills Required 4+ years of experience in software development role Experience in an Agile environment preferred. Bachelor’s Degree or equivalent Significant software engineering skills (SDLC) with high quality and DevSecOps driven delivery. Knowledge and expertise in programming languages such as: Java, Perl, NodeJS, React JS, C++, OOPS Knowledge of working with AWS, IaC (Terraform). Strong knowledge in SQL development. Behaviors & Abilities Required Ability to learn and adapt in a fast-paced environment, while producing quality code Ability to work collaboratively on a cross-functional team with a wide range of experience levels. Ability to write code that is technically sound, performant, scalable, and readable. Ability to collaborate with business owners to understand and refine business requirements. Ability and willingness to demonstrate ownership of an area of Athena's technology. About Athenahealth Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What’s unique about our locations? From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together. Our Company Culture Might Be Our Best Feature. We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability. Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. What can we do for you? Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. Show more Show less

EHR Helpdesk Analyst,RTP, NC,USA EHR Helpdesk Analyst The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction. Working as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care Key Responsibilities Provide support for Epic applications, workflows, access, printing, and integration issues. Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems. Troubleshoot complex application, account, and workflow issues related to Epic and other clinical systems. Provide basic remote desktop support for computers, printers, mobile devices, and peripherals across all facilities. Assist users with account provisioning, password resets, Epic access requests, and basic application troubleshooting. Monitor ServiceNow queues and manage incident resolution in accordance with service level agreements (SLAs). Assist with Epic user account provisioning, role changes, template assignments, and security access requests. Participate in go-live support and system upgrade events, including Technical Dress Rehearsals (TDRs). Collaborate with clinical informatics, application analysts, and technical teams to ensure coordinated support. Maintain documentation, knowledge base articles, and standard operating procedures. Deliver informal user training and guidance on proper Epic use and common troubleshooting techniques. Support change management and scheduled downtime communications as needed. Ensure adherence to HIPAA, security, and IT governance policies in all technical activities. Escalate critical issues and downtime events according to established protocols. Skill Matrix Minimum of 2 years providing Epic technical support in a healthcare or clinical environment. Required 2 Years Proficient with ServiceNow or other enterprise ticketing systems. Required 2 Years In-depth understanding of EHR platforms (e.g., Epic, Cerner, Allscripts). Required 2 Years Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Highly desired Experience supporting Epic applications (e.g., Ambulatory, Inpatient, ASAP, or HIM). Highly desired Show more Show less

Helpdesk Analyst 3rd Shift,RTP, NC,USA Helpdesk Analyst 3rd Shift The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction. Working as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care Key Responsibilities Provide support for Epic applications, workflows, access, printing, and integration issues. Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems. Troubleshoot complex application, account, and workflow issues related to Epic and other clinical systems. Provide basic remote desktop support for computers, printers, mobile devices, and peripherals across all facilities. Assist users with account provisioning, password resets, Epic access requests, and basic application troubleshooting. Monitor ServiceNow queues and manage incident resolution in accordance with service level agreements (SLAs). Assist with Epic user account provisioning, role changes, template assignments, and security access requests. Participate in go-live support and system upgrade events, including Technical Dress Rehearsals (TDRs). Collaborate with clinical informatics, application analysts, and technical teams to ensure coordinated support. Maintain documentation, knowledge base articles, and standard operating procedures. Deliver informal user training and guidance on proper Epic use and common troubleshooting techniques. Support change management and scheduled downtime communications as needed. Ensure adherence to HIPAA, security, and IT governance policies in all technical activities. Escalate critical issues and downtime events according to established protocols. Skill Matrix Minimum of 2 years providing Epic technical support in a healthcare or clinical environment. Required 2 Years Proficient with ServiceNow or other enterprise ticketing systems. Required 2 Years In-depth understanding of EHR platforms (e.g., Epic, Cerner, Allscripts). Required 2 Years Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Highly desired Experience supporting Epic applications (e.g., Ambulatory, Inpatient, ASAP, or HIM). Highly desired Show more Show less

Helpdesk 3rd Shift Lead,RTP, NC,USA Helpdesk 3rd Shift Lead The EHR Helpdesk 3rd Shift (11PM EST – 7:30 AM EST) Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. Experience supporting Epic EHR is required. Position Summary The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. This role provides expert-level troubleshooting, guides lower-tier analysts, and ensures effective support coverage during their assigned shift. The Shift Lead plays a critical role in ensuring incident resolution, operational excellence, and alignment of support activities with clinical and business objectives across 13 state-operated healthcare facilities. Key Responsibilities Serve as the highest escalation point for complex Epic-related incidents, service requests, and troubleshooting. Provide expert-level support for Epic applications, including issue triage, resolution, and coordination with application analysts and vendors. Lead support staff during assigned shifts, offering guidance, coaching, and performance oversight. Monitor and prioritize ServiceNow ticket queues to ensure service level agreements (SLAs) are met. Coordinate with clinical informatics, application teams, and infrastructure services to address cross-functional issues. Oversee helpdesk operations during shift, including workload distribution, shift reporting, and escalation handling. Assist in planning and supporting Epic go-lives, system upgrades, and Technical Dress Rehearsals (TDRs). Develop and maintain technical documentation, workflows, and knowledge base content. Train and mentor helpdesk team members, ensuring adherence to support standards and customer service best practices. Report critical incidents, risks, and patterns to leadership for further review and resolution. Skill Matrix Bachelor’s degree in Information Technology, Health Informatics, or related field, or equivalent combination of education and experience. Required Minimum of 3 years supporting Epic and healthcare applications Required 3 Years Proficiency with ServiceNow Required 3 Years Experience supervising or mentoring helpdesk teams in a healthcare setting Required 3 Years Strong understanding of clinical workflows and healthcare operations. Highly desired Show more Show less

Helpdesk 2nd Shift Lead,RTP, NC,USA Helpdesk 2nd Shift Lead The EHR Helpdesk 2nd Shift (3PM EST – 11:30 PM EST) Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. Experience supporting Epic EHR is required. Position Summary The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. This role provides expert-level troubleshooting, guides lower-tier analysts, and ensures effective support coverage during their assigned shift. The Shift Lead plays a critical role in ensuring incident resolution, operational excellence, and alignment of support activities with clinical and business objectives across 13 state-operated healthcare facilities. Key Responsibilities Serve as the highest escalation point for complex Epic-related incidents, service requests, and troubleshooting. Provide expert-level support for Epic applications, including issue triage, resolution, and coordination with application analysts and vendors. Lead support staff during assigned shifts, offering guidance, coaching, and performance oversight. Monitor and prioritize ServiceNow ticket queues to ensure service level agreements (SLAs) are met. Coordinate with clinical informatics, application teams, and infrastructure services to address cross-functional issues. Oversee helpdesk operations during shift, including workload distribution, shift reporting, and escalation handling. Assist in planning and supporting Epic go-lives, system upgrades, and Technical Dress Rehearsals (TDRs). Develop and maintain technical documentation, workflows, and knowledge base content. Train and mentor helpdesk team members, ensuring adherence to support standards and customer service best practices. Report critical incidents, risks, and patterns to leadership for further review and resolution. Skill Matrix Bachelor’s degree in Information Technology, Health Informatics, or related field, or equivalent combination of education and experience. Required Minimum of 3 years supporting Epic and healthcare applications Required 3 Years Proficiency with ServiceNow Required 3 Years Experience supervising or mentoring helpdesk teams in a healthcare setting Required 3 Years Strong understanding of clinical workflows and healthcare operations. Highly desired Show more Show less

Job Title: QA Engineer Intern Job ID: 0504 Work Mode: Remote Experience Level: Fresher Stipend: ₹20,000 – ₹25,000 per month About The Role We are seeking a detail-oriented and driven QA Engineer Intern to join our remote team. This role is ideal for someone looking to start a career in Quality Assurance with real exposure to product testing cycles, agile teams, and hands-on tools. You'll contribute to ensuring the quality and reliability of web-based Electronic Health Record (EHR) features. Key Responsibilities Design and execute manual and automated test cases for EHR functionalities. Log, track, and follow up on bugs using tools like Jira or similar. Work closely with developers and product teams to understand user stories and acceptance criteria. Participate in test planning, daily standups, and test case reviews. Contribute to regression testing, release validation, and performance testing efforts. What We’re Looking For Strong attention to detail and a logical, organized approach to testing. Basic understanding of QA principles, SDLC, and agile methodologies. Familiarity with tools such as Selenium, Postman, or equivalent is a plus. Exposure to writing test scripts or using automation frameworks is an advantage. Strong communication and team collaboration skills. Bonus: Interest in or prior exposure to healthcare or EHR systems. What You’ll Gain Real-world QA experience working on healthcare software. Mentorship from experienced QA and engineering professionals. Opportunity to learn both manual and automation testing practices. A monthly stipend and a remote-first work culture. Note: This is a paid internship.Skills: postman,test scripts,sdlc,qa principles,agile methodologies,team collaboration,communication,selenium,automation frameworks,testing Show more Show less

ClinicMind is a leading healthcare technology and services company dedicated to providing healthcare clinics with comprehensive Patient Engagement, EHR, and RCM solutions. Our mission is to empower clinicians and their teams to deliver superior patient care, maximize reimbursement, streamline workflows, and facilitate healthcare practice growth. As we continue to scale, we seek a Senior Medical Billing Manager with a proven track record in high-volume medical billing, large-scale team leadership, and payer-provider contract negotiations to enhance our billing operations and financial performance. Position Overview: The Senior Medical Billing Manager will manage the revenue cycle, build accurate and timely billing processes, and resolve complex billing issues specific to chiropractic and mental health practices. This role requires a deep understanding of the billing procedures, insurance regulations, and proficiency in medical coding. Key Responsibilities: Oversee High-Volume Billing Operations Manage the end-to-end RCM process, ensuring the efficient processing of at least $500M in insurance payments annually. Develop and implement best practices for claims submission, denials management, and revenue optimization. Monitor and drive KPIs such as Net Collections Ratios, clean claims rate, DSO, collections efficiency, and reimbursement improvements. Large-Scale Team Leadership & Development Build, lead, and manage a high-performing RCM team of at least 400 members across multiple functions (billing, coding, collections, A/R follow-up, and payer relations). Implement structured training, performance monitoring, and continuous improvement initiatives to drive excellence. Foster a culture of accountability, collaboration, and innovation within the billing team. Payer-Provider Contract Negotiations & Reimbursement Optimization Negotiate, implement, and consistently improve payer-provider reimbursement contracts to secure optimal payment rates. Work closely with payers to reduce denials, increase collections, and optimize fee schedules. Stay ahead of industry trends, regulatory changes, and reimbursement policies to ensure compliance and maximize revenue potential. Billing Performance Improvement & Process Optimization Design and execute strategic initiatives to improve billing accuracy, reduce rework, and accelerate cash flow. Leverage data analytics, automation, and technology to enhance operational efficiency. Drive continuous improvements in collections, aging A/R resolution, and revenue recovery strategies. Qualifications & Experience: 15+ years of medical billing and RCM leadership experience, with a focus on high-volume claims processing. Proven success in managing a billing team of 400+ members across multiple locations or departments. Strong expertise in processing at least $500M in annual insurance payments. Extensive experience in negotiating and improving payer-provider reimbursement contracts. Deep knowledge of chiropractic and mental health billing, coding, compliance, and payer policies. Track record of achieving and consistently improving billing performance KPIs. Strong leadership, communication, and problem-solving skills to drive organizational growth. Proficiency in RCM software, billing platforms, analytics tools, and automation technologies. Why Join Clinicmind? Be part of a fast-growing, industry-leading SaaS EHR and RCM company. Lead large-scale, high-impact initiatives in medical billing and revenue optimization. Drive real financial success by improving provider reimbursements and operational efficiency. Collaborate with a team of industry experts in a dynamic and innovative work environment. Competitive salary, performance incentives, and career advancement opportunities. Position Requirements Must have a stable internet connection minimum of 25 MBPS Must have a mobile data plan as a backup Must be in a quiet environment Must be comfortable working the US Eastern Time business hours Minimum system requirement: Desktop or Laptop at least 16GB

Vericle Corporation is a US-based Health IT company. We offer both an EHR software product and an RCM service. We are looking for a full-time Accounts Receivable (AR) Follow Up Analyst. RESPONSIBILITIES Maximize insurance reimbursement for healthcare practice owners Discover root causes for medical insurance claim denial, underpayment, or delay and propose resolutions Interact with the US-based insurance carriers to follow-up on unpaid claims, delayed processing, and underpayment plan and execute medical insurance claim denial appeal process Interact with US-based practice owners and clinicians on completing and correcting any missing or incorrect data on their insurance claims QUALIFICATIONS Minimum of 6 months experience in US-based AR follow-up and charge and payment posting Familiar with US medical insurance industry and insurance claims processing cycle Knowledge of ICD-10, CPT, and HCPC Understand CMS-1500 and UB-04 claim formats Experience in Vericle Software is a must. Excellent listening, communication, and problem-solving skills Self-motivated and able to work autonomously MUST HAVE : High comfort level working on Eastern Time Zone/US Shift Good internet access at home Mobile Hotspot Laptop/Desktop of at least 8 GB