110745 Efficiency Jobs - Page 46

Job Description Summary We are currently seeking a skilled and enthusiastic Customer Service Manager who will be responsible for ensuring exceptional customer experiences, managing customer inquiries and escalations, and driving operational rigor and people management for assigned contracts. Job Description Roles and Responsibilities Customer Single Point of Contact (SPOC): Serve as the primary contact for customers, providing timely and satisfactory resolution of concerns across various support services offered for the assigned region, product, or coverage area. Develop in-depth knowledge of the assigned region, coverage area, or product lines, including their configurations and installations, and act as a direct liaison with internal functions to support customer needs. Safety & Compliance: Foster a strong safety culture within the team by conducting regular Site Gemba visits and behavioral audits to assess safety practices and identify areas for improvement. Drive the tracking and reporting of leading safety indicators such as Near Misses, Hazard Hunt, STOP work, site inspection, and EHS training completion. Profitability: Meet revenue, profit, and recovery targets for the assigned accounts. Identify opportunities and collaborate with the commercial team to generate revenue (Tx Opportunities) within the assigned contracts. Operational Excellence: Ensure high availability and minimize downtime for the assigned contracts. Implement global key performance indicators (KPIs) to improve operational efficiency and performance. Business Acumen: Proactively anticipate and manage risks related to customers, contracts, and compliance by identifying potential issues and taking appropriate actions. Independently resolve customer issues and contractual matters using effective problem-solving skills. Leadership: Manage a team of direct reports, including staffing and performance development. Utilize in-depth technical knowledge and analytical thinking to execute policies and strategies. Coach and develop the team, providing guidance and support in customer service and contract management. Identify growth opportunities for team members, enhance their visibility, and support their career development. Demonstrate executive presence and global visibility through assertive communications and effective stakeholder management. Required Qualifications Bachelors Degree (or higher education) in Engineering, Business or Law; Demonstrated history of being an EHS champion and driving a zero harm culture in Field Service teams; Prior experience leading field service teams in South Asia within a cross functional MNC environment; Demonstrated excellent interpersonal and communication skills; integrative team working style Overall experience of 10+years required and must have minimum of five years industrial/Wind turbine experience Strong problem-solving skills, with the ability to implement innovative solutions and an open mind for new challenges Infrequent travel may be required for short periods of time. Flexible with a can-do attitude and ability to manage a range of tasks with varying time pressures Fluency in English language (oral and written). Desired Characteristics Onshore / Offshore wind service experience; Experience using ERP systems such as SAP or Oracle (for example); Experience using project planning tools such as Microsoft Project or Primavera (for example); Exposure to sourcing and supplier qualification processes Experience in TQM audits/ Kaizen / PDR Note: To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used. Additional Information Relocation Assistance Provided: Yes

The Applications Support Senior Analyst is a seasoned professional role in Securities Services Custody in Pune. Applies in-depth disciplinary knowledge, contributing to the quick solutioning of issues and contributing towards operational excellency of applications. Integrates subject matter and industry expertise within Securities services/Custody business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to prioritize, validate and troubleshoot complex and dynamic issues. Strong communication and diplomacy skills are required. Involved in coaching and training of new recruits. To work in collaboration with global team operating from various geographical locations to support follow the sun shift model. Work and performance of all teams in the area are directly affected by the performance of the individual, to be consistent in performance. Contributing towards Continuous improvement projects to bring more productivity and efficiency. Responsibilities: The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed. Maintains application systems that have completed the development stage and are running in the daily operations of the firm. Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations. Start of day checks, continuous monitoring, and regional handover. Perform same day risk reconciliations Develop and maintain technical support documentation. Identifies ways to maximize the potential of the applications used Assess risk and impact of production issues and escalate to business and technology management in a timely manner. Ensures that storage and archiving procedures are in place and functioning correctly Formulates and defines scope and objectives for complex application enhancements and problem resolution Reviews and develops application contingency planning to ensure availability to users. Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements. Participate in application releases, from development, testing and deployment into production. Engages in post implementation analysis to ensure successful system design and functionality. Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact. Ensures essential procedures are followed and helps to define operating standards and processes. Act as a liaison between users/traders, interfacing internal technology groups and vendors. Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements. Acts as advisor or coach to new or lower level analysts. Provides evaluative judgment based on analysis of factual information in complicated and unique situations. Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams. Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information. Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives. Performs other duties and functions as assigned. Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 7-9 years experience in an Application Support role. Experience installing, configuring or supporting business applications. Experience with some programming languages and tooling like .Net, SQL, Autosys, ITRS Geneos, IBM MQ Websphere, File transfer protocols, Web servers, understanding on ECS, rabbit MQ, microservices, kafka., etc and willingness/ability to learn. Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization Exposure to SRE. Expertise in AI automations, ITRS, Grafana would be a great add on. Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand. Demonstrated analytical skills Issue tracking and reporting using tools Knowledge/ experience of problem Management Tools. Good all-round technical skills Effectively share information with other support team members and with other technology teams Ability to plan and organize workload Consistently demonstrates clear and concise written and verbal communication skills Ability to communicate appropriately to relevant stakeholder. Education: Bachelor’s/University degree or equivalent experience ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Support ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Job Posting: Associate Vice President, Regulatory and Analytics - AI & Data Quality SME About Citibank N.A. Citibank is a leading financial institution committed to innovation, regulatory compliance, and data excellence. Our Enterprise Data Organization (EDO) is at the forefront of driving data strategy and ensuring the highest standards of data quality and governance. Team Overview: Regulatory and Analytics (R&A) The Regulatory and Analytics (R&A) team within the EDO plays a critical role in ensuring the accuracy, reliability, and compliance of regulatory reports and in leveraging data analytics to drive business insights. The R&A team collaborates across various business and technology units to implement robust data quality management policies and procedures, and to provide subject matter expertise on regulatory reporting requirements. Role: Associate Vice President, Regulatory and Analytics - AI & Data Quality SME We are seeking a highly motivated Associate Vice President to join our Regulatory and Analytics team. This role will contribute to supporting the development and deployment of AI use cases in wholesale lending, as well as assisting in the implementation of best-in-class data quality management policies and procedures. Key Responsibilities: AI Use Case Development in Wholesale Lending: Assist as a business subject matter expert (SME) in the development and integration of AI use cases for wholesale lending products. Collaborate with business leaders, data scientists, and technology teams to define AI use cases, ensuring alignment with business objectives and regulatory requirements. Contribute business insights and guidance in the creation, testing, and integration of AI models and solutions. Support the evaluation of the impact of AI implementations on lending processes and outcomes. Data Quality Management: Contribute to the development and implementation of best-in-class Data Quality management policies, procedures, and capabilities. Work closely with business leaders, the Data Quality organization, Data Owners, Technology Owners, and Enterprise Data Office personnel teams to ensure data quality standards are met. Participate in the continuous improvement, monitoring, control, and governance of Data Quality. Contribute to programs aimed at enhancing data quality across the organization. Regulatory Reporting Operating Model: Assist in the implementation of a robust operating model across all regulatory reports supported by the Regulatory & Analytics team in EDO. Ensure the operating model supports the end-to-end filing lifecycles of regulatory reports. Collaborate with stakeholders to streamline processes and improve efficiency in regulatory reporting. Subject Matter Expertise and Issue Resolution: Provide support and subject matter expertise to address issues encountered during the production cycle of regulatory reports. Offer support in tactical solution designs and guidance on interpretive issues relating to reporting instructions and their implementation. Assist in the resolution of data-related issues to ensure accurate and timely regulatory filings. Qualifications: Bachelor's degree in Finance, Business Administration, Data Science, or a related field. Minimum of 3 years of experience in the financial services industry, with exposure to wholesale lending and regulatory reporting. Understanding of wholesale lending products and processes. Familiarity with current AI technologies and their applications in the financial industry. Knowledge of regulatory frameworks such as FR-Y14, Shared National Credit, and 2052a and their reporting requirements within a large banking institution. Experience in contributing to the development and implementation of data quality management policies and procedures. Good analytical, problem-solving, and communication skills. Ability to collaborate effectively with cross-functional teams and stakeholders. Demonstrated ability to contribute subject matter expertise and assist in resolving issues. Preferred Qualifications: Intermediate skills with business intelligence and data visualization software: Microsoft Excel, Microsoft PowerPoint, Tableau. Certifications in data management or related fields. Skills: Technical: Data Quality, AI Use Case Support, Regulatory Reporting Assistance Soft: Communication, Stakeholder Collaboration, Problem Solving Support ------------------------------------------------------ Job Family Group: Decision Management ------------------------------------------------------ Job Family: Business Analysis ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

We are seeking a talented individual to join our investments team at Marsh McLennan. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office Lead Specialist - Investments OCIO – Fund Reporting/ Fund Expenses – Investment Solutions What can you expect? This is an exciting opportunity for a senior candidate to join one of Mercer’s largest and most rapidly-growing business areas – investment solutions. Mercer's Investment Solutions (IS) business provides sophisticated implementation and investment services to clients. The business has grown rapidly over recent years with $400bn of client assets now under management globally, c.$160bn of which is invested on behalf of international investors. Our Investor base is institutional and typically clients are DB/DC Pension Schemes, but the business is expanding into new segments including Insurance & Wealth Management. Services are provided across a range of areas through traditional and alternative asset classes reflecting Mercer’s best investment ideas. Mercer’s Portfolio Management Team in turn selects third party managers, from Mercers list of “A” rated managers in each asset class thus combining Mercer's in-house portfolio management expertise with the depth and breadth of Mercer Investment’s global investment manager research. Mercer’s fund range was launched in Europe in September 2006 and currently consists of c.140 Irish domiciled funds across 5 legal structures. In addition to the ability to provide bespoke solutions to large, sophisticated clients these funds provide building blocks to support Mercer’s wider range of investment and risk management solutions targeting the institutional marketplace.Mercer IS business has seen significant growth over the last few years and believes that demand for its investment solutions will continue to grow over the coming years. The Operations Unit is responsible for the on-boarding of new clients into the funds, launching of new funds, client and fund rebalancing, management of underlying investment manager changes, NAV and Valuation oversight, regulatory & tax oversight, management of third-party service providers, Fund Expenses oversight & invoice processing, operational infrastructure changes, development, and maintenance of relationships with both internal and external clients and adherence to strict risk controls. We are seeking a highly motivated Fund Expenses & Invoicing senior specialist to join our growing team within the Fund Reporting unit at Mercer. You will play a crucial senior role in overseeing the approved Fund Expenses of the Funds, associated accruals, reviewing Total Expense Ratio (TER) calculations and monitoring quarterly movements, monitoring voluntary caps and max fee thresholds. In addition, you will support the review and processing of invoices associated with Fund Expenses and direct Mercer expenses. This is a visible role that requires close collaboration with internal and external stakeholders, including investment teams, Client Teams, Legal, Compliance, and other operational teams. Core Responsibilities: This role will primarily be focused on the Fund Expenses Oversight. The role will be multi-faceted and fluid, requiring an individual that has a diverse background across Funds/Asset Management. The successful candidate will be able to manage the successful delivery to a high standard of routine, defined BAU tasks as well as use their own initiative to navigate complex queries, assist with process improvements and enhancements and adapt quickly to change in the business operating model. We will count on you to: Lead, own, drive and deliver BAU fund expense/invoicing tasks, ensuring SLAs are always met and work is delivered with 100% accuracy. Adopt a “right first time” approach to your work. Be responsible for the maintaining of all Fund Expense data and associated matrices with 100% accuracy ensuring new additions/changes go through necessary four eye check. Act as senior peer reviewer of work items and approver of payments processing. Ensure sufficient scrutiny and reconciliation of service provider calculations as part of oversight processes to identify issues and errors. Work with service providers to resolve issues in a timely manner and hold them accountable to their SLAs. Manage day to day relationships with key service providers and escalate and report on issues as required. Review and approve Fund Total Expense Ratio (TER) reporting within SLAs and make available to internal parties as required. Create Fund Budgets for new funds. Calculation of Fund Termination buffers Quarterly TER movement report to Fund Expense Committee (FEC) Estimate Ongoing Charge calculations for new share classes. Perform quarterly max fee checks. Communicate accrual updates to Fund Administrator. Challenge and encourage team to challenge existing processes to always ensure value add and to remove any inefficiencies in processes. Ensure appropriate escalation of issues that may impact reporting SLAs or accuracy levels. Support team manager as required with projects, initiatives, training etc. Collaborate with the wider business to understand and learn the business model, Mercer’s products and develop Fund Expense & Invoicing expertise to become a team SME. Continuously support new client solutions, lead assessments of the operational impact of such new offerings and solution enhancements required for Fund Expenses & Invoicing. Be responsible for procedure accuracy and ensure they are kept up to date with a minimum annual update. Lead process improvement initiatives to improve quality and efficiency including the use of AI technology where possible. Be responsible for training junior team members where required. Foster positive relationships with all stakeholders in India and Ireland. What you need to have: 6+ year of work experience in Funds/Asset Management Sector Understanding of the fund management industry Education/ Qualification: Candidates having MBA/CFA/FRM is an added advantage. Funds or Asset Management experience within a leading Administrator and/or Fund Manager/Investment Manager with an understanding of core Fund Operations, including Fund Accounting, Middle Office and Transfer Agency. Practical experience and knowledge of various asset classes, including securities, loans, derivatives and pooled funds is desirable. While not essential, experience in investment fund expense oversight and invoice payments of fund expenses would be an advantage. Strong academic background in Accounting/Finance/Economics or related field essential. Strong communication and presentation skills essential. Ability to work independently on delivery of work items. Energy, tenacity and resilience. Highly motivated, driven and focused. Attention to detail with the ability to prioritize and navigate multiple deliverables. Openness to working with various systems and a strong aptitude for learning and adapting to new technologies. Ability to work under own initiative & under pressure to meet deadlines. Strong data solution focus with prior complex data project experience desirable but not essential. Champions collaboration within an organization to achieve shared vision. Seeks out cross business collaboration opportunities. What makes you stand out: Ability to work as part of a team Excellent verbal and written English and communication skills Ability to absorb new information quickly. Managing Relationships: Demonstrates the ability to build relationships with colleagues from a variety of different divisions / Demonstrates effective communication and influence skills. Planning and Organising: Is able to prioritise workload effectively in order to support the team. Ability to own drive and deliver own work. Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s approximately 25,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and Twitter. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That`s why we are always looking for curious minds that see themselves imagining the unimageable with us Your Role Understand the customers and environment Listens actively to customers, Identify market & customer needs Regular field visits to understand the internal & external customer needs & gaps Identify any research needs for brand & clearly define objectives & brief. Formulate & develop Marketing Strategy Conducts situation analysis, with input from internal & external stakeholders. Makes risk analysis Decides Marketing Mix (product, price, place, promotion). Develops forecasting based on patient dynamics for the planning period Develops a positioning and communication strategy Implement the Marketing Strategy Involves medical, sales, regulatory, communication team to input and validate communication, medical education tools… In line with plan delivery, arranges, conducts and co-ordinates the implementation of critical external stakeholder activities including, advisory boards, symposia, CME’s, exhibitions, conferences and meetings Modify or course correct based on the KPI dashboards Manages the forecasting and inventory process to ensure correct stock levels Plan, Implement & Manage Other BU Initiatives & Assets Collaborate with other team members to drive & implement BU initiatives e.g. PR activity, conference participation Drive & manage digital programs & assets. Suggest any changes needed to improve efficiency & outcomes Builds KOL Endorsement & Advocates, Networks With Other Stakeholders Identifies the key stakeholders and KOLs to achieve endorsement and advocacy by building rapport & relationship Supports Sales team to deliver Sales objectives and plans Co-ordinates and conducts product training. Develops creative brand campaigns reinforcing the positioning, adapted to the sales force. Presents clear product and market strategy at cycle meeting to sales team. Evaluates effectiveness of promotional material with field force then conduct Recall Test, and adjusts as necessary. Plans and conducts field visits with KAMs to monitor market dynamics. Monitor performance and A&P budget Tracks monthly performance vs Budget and analyse reasons for gaps. Reports performance against budget Monitors Advertisement & Promotion budget Who You Are We are seeking candidates with 4–5 years of experience in brand management, ideally with a background in science. An MBA is preferred. What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress! Apply now and become a part of our diverse team!

Job Description Role : Logistics Manager - Digital Commerce Location : Mumbai What will be your key responsibilities? We are looking for a motivated Logistics Specialist who can thrive in a dynamic environment and will contribute to the creation and implementation of new Logistics processes and tools. Customer Service Delight customers with the right fulfillment of products in the format asked by the customer and at the desired shelf life. Ensure the right product listing, handle SKU transition to avoid obsolete stock generation and returns. Manage reverse logistics for returns. Understand the customer’s ways of service calculations and incorporate it in our ways of working, working closely with the customer Supply chain counterpart at the Q-Comm partner to drive efficiency and mutuality in the entire value chain. Financial Reconciliation Ensure reconciliation of payment outstanding from customers and clearing any backlogs driven by pending GRN confirmation, short dispatch or damage returns by coordinating with the DCs and the Regional Logistics Managers. Order Management & Transformation Drive any future transformation projects related to order management. Once set up, will have to manage the team of central order processing team. Ensure master data management at customer level. Owner of driving transformation projects on order management through technology upgrades. MIS and Dashboards Develop MIS and Dashboards for the Q-Comm business to give insights. Come out with improvement plans to improve customer service in Q-Comm. Prepare Road map to manage the rapid acceleration in the Q-Comm business. Customer Experience Management Develop and implement strategies to enhance customer satisfaction and loyalty in the Quick Commerce segment. Data-Driven Decision Making Utilize customer feedback and data analytics to identify trends and areas for improvement in service delivery. Collaboration With Tech Teams Work closely with IT teams to ensure the customer service platform is optimized for efficiency and user experience. What are we looking for? Education MBA in Supply Chain or Operations from a reputed institution Experience & Qualifications Minimum 2 years’ experience in handling customer facing side of Supply Chain for an FMCG company, with at least 1 year of Q-Comm servicing experience Warehouse and Inventory Management Customer Order management Inventory management Customer Service – both direct and distributor management Ability to handle multiple locations and the complexities associated Understanding of demand planning and distribution management. Strong ERP and IT knowledge/experience What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we’re striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus.

Overview of the Organization: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and, in our clients’, best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together. Overview of Chief Information Security Office (CISO): The Chief Information Security Office (CISO) is home to deeply talented colleagues that work to ensure the safety of Citi's clients', our revenue, our employees and our proprietary data. We manage information security as one end-to end program – one with a clear mandate and accountability. Our mission is a program that is fully anchored to modern control and architectural frameworks, is fully aligned with the enterprise architecture of the firm and is deeply integrated into the sectors and functions. Overview of the Role: The Cyber Architect (CA) is a senior-level CISO professional, and this position supports the US Personal Banking (USPB) segment. A core responsibility for the CA is to partner with the Enterprise Architecture team in CISO and the Solutions Architects in the USPB segment. The CA works as a trusted security advisor to the USPB Application Development and Engineering teams to ensure solutions are developed in line with security requirements, architecture principals as well as policy/standards, and facilitate security-related discussions. The CA will engage with stakeholders throughout the system development lifecycle to ensure proper technology information security risk considerations are addressed at each phase of the system development life cycle and provide proactive solutions to remediate or mitigate risk. The individual should demonstrate an understanding of application security and will exercise judgment within existing practices and policies. You will join an experienced team of IS specialists that have been tasked with performing Is assessments including threat modeling and proposing technical controls for our business-critical applications. You will work on some of the most cutting-edge technologies and provide value by solving real world problems. Your key stakeholders will be application development teams, product, the CISO, Risk and Control partners. Responsibilities: Plan, research, and design security architecture for IT systems and applications (internally developed as well as vendor supplied) for processing multiple classification levels of data on prem, and cloud. Determine the security controls for above, document appropriately and partner with IT architecture/development stakeholders to implement during early in system development life cycle. Perform security architecture and risk assessment of internally developed or acquired IT systems and applications using best practices including threat modelling. Ensure that security design and controls are consistent with organization's security architecture principals. Provide security recommendations including automated controls, configurations on projects, processes, risk exceptions, corrective action plans, and risk reduction initiatives. Collaborate with the internal and external technology teams to drive the development of strategies and plans for improving both architecture and application security. Establish relationships with cross-functional areas including Business, Technology, and Compliance stakeholders and serve as a SECURITY subject-matter expert. Promote awareness and provide consistent interpretation of security policy to technology and business teams. Manage risk by analyzing the root cause of security issues, determining compensating controls, and driving remediation. Support Global Information Security policies, standards, and initiatives development and implementation by representing in different Citi action groups such as Delegated Action Groups (DAG). Support Citi AI initiatives including evaluating the use of AI tools for Threat Modeling, improving efficiency related to Policy and Standards and other security related functions. Qualifications: 12+ years of Application Security and/or Information Security experience in areas of IT is required. Good understanding of Information security domains such as Identity access management, Cryptography, Data protection, Application Vulnerability Assessment, Audit Logging/Monitoring, etc. Experience as Security Architect or Application Architect with Security Knowledge is required. Good knowledge of software development processes (SLDC/Agile/Iterative/DevOps) Good understanding of IT Security frameworks such as NIST SP-800, ISO 27001 required and Industry attestations like SWIFT CSP, target 2, CHAPs will be a plus. Experience of delivering security solution architecture from end-to-end. Threat modelling using industry standard methodologies (e.g. STRIDE/DREAD) Experience developing Reference Security Architecture and Design Patterns to support proactive and automated controls. Security architecture assessments for one or more IT systems such as Web, Mobile, APIs/Microservices, Cloud (AWS/GCP/Azure/Oracle) Strong knowledge of iOS & Android ecosystem with emphasis on security for mobile applications related to authentication / authorization (biometric emphasis), data protection, session management, data validation, and end point protections. Strong understanding of mobile payment systems and supporting ecosystems (i.e. Mastercard / Visa). Hands on experience with security controls to defend against mobile attack surface related to end point devices, network APIs/ Micro services, and network. Good understanding of mobile security trends and threats/vulnerabilities and corresponding risk analysis processes and threat modelling techniques. Must be proficient in applying application security knowledge to improving security in software development phases such as requirements, test cases, assessment, remediation. Industry certification such as CISSP, CCSP, and other vendor certification are highly preferred. Strong inter personnel skills and ability to influence outcomes in the collaborative environment. Strong communication skills interacting with senior technology and business management. Ability to prioritize in multi-task environment. Strong problem solving/analytical skills. Proficient in MS Office products, particularly PowerPoint & Excel. This position is required to work in the office based on company policy Education: BS degree in Computer Science (or related Information Technology field) ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Information Security ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Software Engineer II - Automation Testing & Java Coding Overview: At Mastercard, our industry expertise is enhanced by our commitment to being a force for good in the world and to doing well by doing good. Mastercard relies on our global workforce to help us achieve our goal of building a sustainable, inclusive global economy. The Mastercard Way encourages us, connects us with the behaviors that represent the essence of not only what we do but who we are as an organization. Cultivating an environment for all employees that respects their strengths, views, and experiences drives a global and collaborative culture of inclusion and a sense of belonging. MasterCard software engineering teams leverage Agile development principles, advanced development and design practices, and an obsession with security, reliability, and performance to deliver solutions that delight our customers. We are looking for talented software engineers to develop advanced technologies and applications that are revolutionizing payments. Are you passionate about software engineering? Do you enjoy seeing the impact your code has on a wide range of customers which improves their experience? Do you want to work for a company that offers above and beyond benefits including paid parental leave, flexible work hours, gift matching, and even volunteer incentives while encouraging your professional learning and development? Do you thrive in a place where you are continuously learning more while growing your skills and career? Do you want to join a Company that offers a competitive benefits-and rewards program that attracts, develops, and retains the most talented employees around the world? Do you want to join an inclusive culture where employees, in all their diversity, feel valued, respected, and who can bring their authentic selves to work? Learn more at Mastercard’s Corporate Sustainability Report. All About You: Overall, 3-6 years of experience as a Software Automation Tester with good Java Coding Skills Excellent communication skills, verbal and written; able to communicate with technical people as well as management and business. Has a broad understanding of Software Engineering Concepts, Testing and Methodologies is required. Establish a strong presence as a change agent providing innovative, effective, and efficient Quality Assurance practices and solutions. Ability to manage multiple priority efforts in parallel and ensure Quality Assurance standards are followed. Ability to work in an Agile environment. High-energy, detail-oriented and proactive with the ability to function under pressure in an independent environment. Experience and knowledge of continuous delivery and/or continuous integration. Experience with Spring Framework Preferred: Fluent in Java and object-oriented development Experience with two or more of the following: Spring, Spring Boot, Spring MVC, Hibernate, Web Services, SQL, PL/SWL, Pivotal Cloud Foundry Strong background in test automation with a focus on APIs Experience REST Assured, Apache REST or other service-layer framework Working experience with JDBC connections, Oracle databases and PL/SQL Experience with JUnit and/or TestNG Working experience with Selenium WebDriver (Java) Working experience of delivery tools and scripting (Bamboo, Jenkins) Responsibilities: Coordinate and participate in the review and testing activities to ensure the quality and functionality of the applications. Assist project team in identifying and monitoring project testing risks and issues. Perform automated and manual testing and validate results to confirm adherence and conformance to installation standards and methodologies. Review user manuals for accuracy. Ensure timely and accurate communication with Development Leads, Project Manager and Senior Management throughout the life cycle of the project. Ability to coordinate and interact across multiple departments. Review project test and implementation schedules. Monitor, document, and report the current status of projects. Participate in review of project deliverables. Actively participate in all aspects of the Agile process to include story pointing, attending elaboration sessions and creating acceptance criteria. Manage defect resolution process and support outside testing environments such as Testing Services. Follow and promote Quality Assurance and Quality Control processes in the department. Actively look for opportunities to enhance standards and improve process efficiency. Mentor and guide other team members during all phases of the SDLC. Ensure adequate test coverage System Testing/Integration and Regression Testing Corporate Security Responsibility All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Job Description Senior Automation Engineer – Banking Application About Oracle FSGIU - Finergy: Finergy division within Oracle FSGIU exclusively focuses on the Banking, Financial Services, and Insurance (BFSI) sector, offering deep domain knowledge to address complex financial needs. Finergy has Industry expertise in BFSI. ( On Accelerated Implementation ) Finergy has Proven methodologies that fast-track the deployment of multi-channel delivery platforms, minimizing IT intervention and reducing time to market. Due to Personalization tools that tailor customer experiences, Finergy has several loyal customers for over a decade. ( On End-to-End Banking Solutions ) Finergy Provides a single platform for a wide range of banking services—trade, treasury, cash management—enhancing operational efficiency with integrated dashboards and analytics. Finergy offers Expert Consulting Services , Comprehensive consulting support, from strategy development to solution implementation, ensuring the alignment of technology with business goals. Job Responsibilities Provide estimates on Test resources and effort to support prioritization and planning Collaborate with QA Engineers to develop effective scenarios and test plans Report bugs and errors to development teams – knowledge of JIRA is an added advantage Ability to learn automation tools as part of the work and implement automation during the course of project, as demanded Writing scripts as part of automation activity Mandatory Skills: 4-6 Years’ experience in automation testing Strong experience in Java and Selenium Strong experience on Test NG Good understanding on API testing. Basic level of SQL query writing Creating Reports Expertise on Framework – Data Driven / Keyword Driven(any alternative) Career Level - IC2 Responsibilities Job Responsibilities Provide estimates on Test resources and effort to support prioritization and planning Collaborate with QA Engineers to develop effective scenarios and test plans Report bugs and errors to development teams – knowledge of JIRA is an added advantage Ability to learn automation tools as part of the work and implement automation during the course of project, as demanded Writing scripts as part of automation activity Qualifications Career Level - IC2 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. Responsibilities: The Apps Support Intmd Analyst provides technical and business support for users of Citi Applcations. Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation. Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals. Act as a liaison between users/traders, interfacing internal technology groups and vendors Participates in disaster recovery testing Participate in application releases, from development, testing and deployment into production. perform post release checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation. Considers implications of the application of technology to the current environment. Analyzes applications to identify risks, vulnerabilities and security issues. Makes evaluative judgments based on analysis of factual information; resolves problems by identifying and selecting solutions Cooperation with Development colleagues to prioritize bug fixes and support tooling requirements. Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams. Exchanges ideas and information Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives. Performs other duties and functions as assigned in a concise and logical manner. Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 2-5 years experience Basic knowledge or interest about apps support procedures, concepts and of other technical areas. Participation in some process improvements. Previous experience or interest in standardization of procedures and practices. Basic Business knowledge/ understanding of financial markets and products. Knowledge/ experience of problem Management Tools. Understands of how own sub-function integrates within the function and commercial awareness Evaluates (sometimes complex) situations using multiple sources of information Developed communication and diplomacy skills to persuade and influence Good customer service, communication and interpersonal skills Good knowledge of the business and its technology strategy Consistently demonstrates clear and concise written and verbal communication skills Knowledge of issue tracking and reporting using tools Good all-round team member Effectively share information with other support team members and with other technology teams Ability to plan and organize workload Ability to communicate appropriately to relevant stakeholder Education: Bachelor’s/University degree or equivalent experience ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Support ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Position Summary... As the Senior Director for Finance Services at Walmart IDC, you will serve as the strategic and operational anchor for all finance shared services activities at the location. You will be the go-to leader for driving transformation, operational excellence, and stakeholder engagement across global finance functions. This includes oversight of Record to Report (R2R), Accounts Payable/Receivable, Tax, Treasury, and Reporting & Analytics. You will lead a large, diverse team and be accountable for delivering high-quality service outcomes, managing P&L, and ensuring customer satisfaction. Your role will be central to shaping the future of finance operations at Walmart through innovation, automation, and people-led transformation. What you'll do... About the team: EBS Finance Services The Finance Services team at Walmart India Development Centre (IDC) is a key enabler of Walmart’s global financial operations, delivering excellence in execution, transformation, and service delivery. Operating under the Enterprise Business Services (EBS) organisation, the team is primarily located in Chennai and Bangalore, and supports a wide range of finance functions including Accounts Payable/Receivable, Tax, Treasury, Reporting & Analytics, and Record to Report (R2R). The team’s core mission is to drive high-quality financial outcomes while creating business value through innovation and operational efficiency. Strategic priorities include reducing manual journal entries, improving journal entry accuracy to over 99.8%, and achieving a two-day book closure. These goals are supported by automation, anomaly detection, and the deployment of advanced tools such as chatbots and lease abstraction platforms. Transformation is central to the team’s approach, with initiatives focused on eliminating waste, reducing costs, and enhancing compliance. The Chennai team leads efforts in GFR AP Quality and R2R, contributing to Walmart’s broader finance transformation agenda. Their work includes streamlining reconciliation processes, improving data integrity, and supporting global reporting standards. Talent development is a key pillar of the team’s success. Structured onboarding, continuous training, and career progression programmes ensure associates are equipped with the necessary finance and transformation skillsets. The team fosters a culture of collaboration, accountability, and data-driven decision-making, enabling cross-functional impact across Walmart’s finance ecosystem. As the team looks ahead to FY26 and beyond, it is poised to expand its capabilities, enhance service metrics, and continue powering Walmart’s financial backbone. The Finance Services team offers a dynamic and growth-oriented environment for professionals passionate about finance transformation and operational excellence. What You’ll Do Strategic Leadership : Define and execute the finance shared services strategy aligned with Walmart’s global goals. Lead transformation initiatives that reduce defects, improve cycle times, and unlock business value P&L Ownership : Manage financial performance across service lines, ensuring cost efficiency, budget adherence, and value creation. People Leadership : Build and nurture high-performing teams. Drive talent development, succession planning, and associate engagement through structured programmes and performance management Service Delivery Excellence : Ensure timely, accurate, and compliant delivery of finance operations. Champion automation and analytics to improve service metrics. Stakeholder Mapping & Engagement : Develop and maintain strong relationships with global finance leaders, business partners, and internal customers. Translate business needs into actionable service strategies. Customer Experience : Lead initiatives that enhance internal customer satisfaction, reduce friction, and improve service quality. Transformation & Innovation : Drive digital transformation, process reengineering, and adoption of next-gen tools. Lead ideation and execution of improvement projects across the span Governance & Risk : Ensure adherence to internal controls, audit readiness, and regulatory compliance across all finance operations. Location Leadership : Represent the Finance Services function at IDC, acting as the primary escalation point and strategic advisor for all finance-related matters at the site. What You’ll Bring Leadership & Strategic Thinking - Visionary mindset with the ability to connect enterprise goals to operational execution. Proven ability to lead large-scale transformation and change management initiatives. Execution & Delivery - Strong operational rigour and ability to deliver complex projects with measurable outcomes. Experience in managing large teams and multi-location service delivery. Stakeholder & Customer Orientation Excellent relationship-building skills with internal and external stakeholders. Customer-centric approach with a focus on service excellence and continuous improvement. People & Culture - Passion for developing talent and fostering a high-performance culture. Commitment to diversity, inclusion, and servant leadership Technical & Analytical Skills - Deep understanding of finance operations, ERP systems, and automation tools. Strong analytical skills with the ability to derive insights from complex data sets. Resilience & Agility - Ability to navigate ambiguity, adapt to evolving business needs, and lead through change. Comfortable working in fast-paced, matrixed environments. Integrity & Accountability High ethical standards and commitment to transparency, compliance, and governance Qualifications Education : Bachelor’s degree in Finance, Accounting, Business Administration or related field. MBA or professional certifications (CPA, CMA) preferred. Experience : 15+ years in finance operations or shared services, with at least 5 years in senior leadership roles. About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Flexible, hybrid work We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives. Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more. Belonging We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone. At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate. Equal Opportunity Employer Walmart, Inc., is an Equal Opportunities Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being inclusive of all people. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Option 1: Bachelor's degree in accounting, finance, information technology, business, or related area and 6 years' experience in accounting, finance, information technology, or related area. Option 2: 8 years' experience in accounting, finance, information technology, or related area. 2 years' supervisory experience. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. 6 years' experience leading cross-functional teams., Master's degree in accounting, finance, information technology, business, or related area and and 5 years' experience in accounting, finance, information technology, or related area. Primary Location... Rmz Millenia Business Park, No 143, Campus 1B (1St -6Th Floor), Dr. Mgr Road, (North Veeranam Salai) Perungudi , India R-2277370

Company Description Cathay is a leading premium travel lifestyle brand based in Hong Kong, offering products and services across four lines of business – Premium Travel, Cargo, Low-Cost Travel and Lifestyle. The Cathay Group comprises premium full-service airline Cathay Pacific, Cargo business like Cathay Cargo, low-cost airline HK Express, express all-cargo carrier Air Hong Kong, and various other subsidiaries. Cathay Pacific was founded in Hong Kong in 1946. The Group has been deeply committed to its home base, extending to the rest of Greater Bay Area, and making substantial investments to develop Hong Kong as one of the world’s leading international aviation centres. Join us and discover just how far you can go! Role Introduction To supervise and support the daily assigned team member functions to ensure overall operations run smoothly and efficiently during the operational shift whilst conforming to established safety and security standards. To deliver the best possible operation and airport service experience to ensure our customers always feel special, valued and recognised regardless of circumstance. Key Responsibilities Safety First, Quality Always Execute corporate safety, security and quality policies to ensure the station, employees and suppliers are fully compliant with all regulatory requirements and quality standards Achieve absolute operational integrity with zero safety defects and security infringements Support local airport management to identify and mitigate personal, safety and security risks in the workplace for employees (suppliers included) by promoting and developing a culture of zero tolerance on safety and security incidents Operational Excellence Supervise and support Ground Handling Agent teams dedicated to Cathay flight operations to achieve operational excellence of being on time and error free Assist to implement innovative ideas and strive to do things differently and better in all aspects of airport operations Assist in ensuring and maintaining operational and productivity performance conformance to standards Support airport management to conduct regular Quality Control checks on station performance including provision of service by suppliers as required Conduct flight briefings as required Willing to take up extra responsibilities (e.g. projects) and work shift duties Undertake any other reasonable task as required Outstanding Product and Services Ensure people and team are up-to-date with the latest product knowledge and support the team to effectively utilise products and services to provide the highest possible quality of experience for our customers across all touch points Support the team to deliver ‘Service Straight From The Heart’ on a daily basis to create genuine connection and memorable experiences for our customers across all points of contact Support the use of new technologies in the provision of customer service Give recognition to our highest-value customers (front-end and elite Marco Polo members) Crisis Management capability and preparedness Familiarity with all contingency plans and manual fall-back procedures to meet the required standards Effectively manage flight disruptions and irregularities and support airport management as required Ensure our customers are cared for, informed and given choice where possible through the use of disruption management tools People and team Motivate the frontline team (suppliers included) to enable supportive and collaborative teamwork Support the on-boarding process and probation of new hires (suppliers included) as required Support and encourage the team (suppliers included) to learn and develop through role modelling, mentoring or on-the-job coaching Support the team to adopt new challenges and changes Monitor day-to-day team and/or individual team member performance (suppliers included) and raise suggestions for improvement Supplier Management Assist in monitoring and conducting regular performance review meetings with suppliers Support the Airport Operations Manager to implement any action plan efficiently and keep track of progress with documented records Cost efficiency and productivity Monitor team daily productivity and flexibility in resource deployment Support the Airport Operations Manager to drive down costs in daily operation Support station administration duties Represent Cathay interests in the Airport Community Support the Airport Operations Manager to work with external parties in the best interests of the Company – authorities, suppliers and service providers, Oneworld Partners, and other airlines Ensure competition compliance involvement in airport-related industry affairs (i.e. AOC) Requirements Academic qualifications Post-secondary school education is desirable High school graduation Knowledge, Skills, Training And Experience Good command of written and spoken English is mandatory with the local language being an advantage 1-2 years solid Customer Service experience, preferably in airlines or airport services Ability to work independently with good decision-making skills Self-motivated and committed leader who enjoys teamwork Strong customer service mentality with strong interpersonal skills Good technical knowledge and capability (multi-skilled) to perform each airport job function (requirement to pass all training arranged by ASD) Good understanding of Company policies and international regulatory procedures and all required local regulatory matters Ability to handle different operational modes such as normal operations, disruption, Emergency & Accident and contingency situations Benefits https://careers.cathaypacific.com/who-we-are/why-work-here Cathay is proud to offer eligible employees competitive compensation & benefits package, as varied by location, regularly scheduled hours worked, length of employment and employment status as highlighted below. Travel Privileges on Cathay Pacific Airways Global Network Extensive well-being programs including health and employee assistance program benefits to help you stay well. Paid Leave If this position requires a uniform, a uniform allowance will be provided. Personal & Application Information Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer. We thank all candidates for your interest in Cathay, and regret that only shortlisted candidates will be notified. All job opportunities are published exclusively on our official website. We advise applicants not to apply through or respond to any third-party websites or domains. Kindly exercise caution and avoid unsolicited offers from unofficial sources.

Overview WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big? Are you ready to love your job? The adventure begins right here, with you, at SITA. PURPOSE A Practice/Process Owner (Product) is responsible for defining, managing, and optimizing the processes related to product delivery and support. They ensure that these processes are efficient, effective, and aligned with organizational goals, driving continuous improvement and consistency across product support teams. Key Responsibilities Own and manage assigned SGS processes, ensuring they meet organizational needs and industry standards such as ISO/IEC 20000, ISO/IEC 27001, ISO 9001 etc. Work with various stakeholders to refine and improve process efficiency. Collaborate with teams to ensure processes are implemented consistently. Ensure documentation and training are available for processes under ownership. Conduct regular reviews to ensure processes remain aligned with organizational goals. Act as subject matter expert for the Practice across the organization. Identifies drives and supports Continual improvement activities for the Practice Offers periodic review and Practice performance reports to the Senior Management teams about the status and health of Practice KPIs Collaborate with data analysts to implement identified improvements. Qualifications EXPERIENCE At least 8 years of experience in business process/practice ownership. Knowledge & Skills Excellent written, verbal, and interpersonal communication skills Proven leadership experience with the skills and abilities to drive solutions and results Ability to multi-task, learn quickly, think strategically, be flexible, analytical, and adapt to change. Business and risk analysis, problem-solving, planning, project management and execution skills Prior knowledge of IT operation and IT technology Analytical capabilities to spot trends via data analysis. Ability to build relationships with peers and management levels Ability to document process & workflow/policy and produce detailed and procedural documentation Ability to exercise sound judgment and be decisive under pressure Strong computer literacy in Microsoft Office products. Especially on using productivity tools (e.g., Excel, PowerPoint, Visio, Sharepoint, Power BI, Power App) PROFESSION COMPETENCIES ITIL Process Management Business Process Management IT Business Analytic CORE COMPETENCIES Stakeholder Management Collaboration Teaching & Training Education & Qualifications University degree or equivalent preferably in Computer Science, Engineering, Mathematics or similar. ITIL 4 Foundation Certification required ITIL 4 Specialists Certifications required ITIL Managing Professional desired Certification on Quality Management standards (i.e. ISO/IEC 27001, ISO/IEC 20000 or ISO 9001) desired Service Now Certification desired Six Sigma Yellow Belt or Green Belt required What We Offer We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. 🏡 Flex Week: Work from home up to 2 days/week (depending on your team's needs) ⏰ Flex Day: Make your workday suit your life and plans. 🌎 Flex-Location: Take up to 30 days a year to work from any location in the world. 🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. 🚀 Professional Development: Level up your skills with our training platforms, including LinkedIn Learning! 🙌 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

Job Description The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have. Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. In this role, you will: Work collaboratively, on rotational shifts, to support planned changes and on-call requirement. Flexibility is required to provide out of hours support on rotation basis to support the services. Investigate and troubleshoot Control-M Infrastructure issues as per Incident Management Standards Deliver fix for Control-M issues within the agreed Incident SLAs to avoid impact to Business Proactively identify problem situations and resolve issues to give maximum customer satisfaction Engage in a timely and effective way with Stakeholders from IT Infrastructure, Incident Management and Business teams during crisis calls to identify the root cause of Control-M Issues Create and maintain procedures for Control-M Agent and Infrastructure tasks Demonstrate efficiency in managing & delivering tasks independently Demonstrate effective communication skills with key Stakeholders, both written and verbal. Provide timely and accurate status updates on any issues or work requests Self-motivated and able to work independently and under own initiative with a sense of ownership and accountability Adhere to HSBC policy, procedures and control requirements applicable to day-to-day working, exceptional and project activities, and raise any concerns about actual or potential issues promptly, in line with reporting and escalation procedures. Apply policies, procedures, practices and standards to the allocated tasks, taking responsibility for own actions, to ensure the achievement of high levels of quality, effective risk management and regulatory compliance. Requirements To be successful in this role, you should meet the following requirements: Excellent knowledge and working experience as a Control-M Administrator (v9.x and above) Working knowledge of Control-M Agent installation, upgradation and troubleshooting Experience of troubleshooting Control-M Infrastructure issues in Control-M EM/Server, Control-M GUI, Database, Application Performance Analyse and fix/remediate vulnerabilities across product Good knowledge on Control-M modules installation and upgradation Good Knowledge of Unix/Linux and Windows Operating Systems Knowledge and exposure to IBM i Platform is Preferred Knowledge of Unix scripting and able to create scripts in support of automation initiatives Good Knowledge of Incident Management and Problem Management Understanding of Change Management Practices within ITIL Proficiency in English language speaking and writing skills Proactive and attention to detail and ability to prioritize work Ability to work with a sense of urgency in a multi-tasking environment Ability to work independently and with minimal supervision You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India

An individual in Enterprise Risk Management plays a critical role in managing the bank's diverse risks to ensure financial stability and sustained growth. This involves the identification and management of enterprise-level and cross-cutting risks, designing and executing stress tests, managing climate risk and protecting against reputational risk. This integral role within the bank ensures operations are within a defined risk appetite and contribute to the overall objectives of the bank. Individuals responsible for In-business Risk Management oversee risk identification, assessment, measurement, monitoring and reporting. They design and implement risk mitigation actions and focus on managing one or more risks in support of business activities. Professionals in Enterprise Risk Management are entrusted with providing a comprehensive view of risk management which enables the bank to anticipate, assess, and mitigate potential risks, crucial for the bank's success. Responsibilities : Leads risk and control assessments in line with established standards, provides risk mitigation recommendations. Collaborates on audit, compliance, and regulatory findings, drives remediation efforts, sets up the quarterly audit process, and oversees the procedural implementation and change management to ensure sound governance and controls. Enhances and automates control processes, monitors control exceptions and breaches. Establishes and promotes strong governance, controls, and a culture of responsible finance, contributing to the implementation and oversight of the Control Framework. Adheres to firm’s Code of Conduct, Plan of Supervision, and all role-specific policies and procedures. Manages risk evaluation in business decisions, ensures compliance with laws and regulations, promptly reports control issues, identifies root causes, and recommends corrective actions to prevent potential breaches. Maintains updated knowledge in conducting risk and control assessments and effectively influences others. Drives innovative risk analysis, ensures timely risk reporting, develops key communication materials, leads risk management training, and effectively manages risks related to new activities and business changes. Assists in governance coordination, facilitates MCA risk assessments, adheres to policy, supports risk event responses, and integrates risk and control responsibilities within business units. Enhances control capabilities, creates interim tools, strategizes monitoring solutions, applies business insights to implement control processes, and collaborates with stakeholders for firm protection and process improvements. Is an enthusiastic and early adopter of change; takes ownership for helping others see a better future and stay positive during uncertainty. Demonstrates and inspires curiosity in seeking new ways to overcome challenges; actively applies learning from failures. Challenges self and others to seek out and communicate alternative views even when unpopular; welcomes diverse ideas to improve outcomes. Acts as a change catalyst by identifying and helping others see where new ideas could benefit the organization. Proactively seeks to understand and act in alignment with organizational decisions; helps others prioritize team and enterprise success over their own personal agenda Focuses on highest-priority work aligned to business goals; helps others effectively manage competing priorities. Proactively identifies opportunities to streamline work; creates process improvements that enhance efficiency for self and the team. Takes personal accountability for escalating, identifying, and managing potential risk; implements controls that enhance the client experience and operational effectiveness. Anticipates problems and proactively identifies solutions that address the root causes and result in meaningful improvements. Sets high expectations and invests the necessary effort to deliver excellence and exceed performance goals. Role-models and helps others to do the right thing for clients and Citi in all situations, even when difficult Engages key stakeholders early and often and actively looks for opportunities to improve collaboration in achieving common goals. Proactively seeks out opportunities to volunteer in Citi programs that support the community; advocates for solutions that meet the needs of Citi’s clients and the community. Enthusiastically promotes the unique needs and preferences of colleagues; makes active commitment to help colleagues achieve balance, well-being, and development. Leverages varied networks to recruit diverse talent; advocates for colleagues with diverse skillsets, styles, and experiences to gain career opportunities. Empathetically listens and understands others’ positions before acting on issues; works to amplify voices that are minimized in the workplace Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards Qualifications : 6-10 years of experience in Operational Risk Management, Audit, Compliance or other control function Understanding of how to lead strong governance and controls, and build a culture of responsible finance, good governance, and ethics. Familiarity with the firm’s Code of Conduct, Plan of Supervision, and policies and procedures. Background in collaborating with business partners on Audit, Compliance, and Regulatory findings and remediation efforts. Familiarity with enhancing, automating, or simplifying control processes as well as monitoring control exceptions and breaches. Knowledge of risk assessment, compliance with laws, rules, and regulations, and managing and reporting control issues. Proven ability to design and lead projects that enhance processes, showcasing creativity in problem-solving complex situations. Maintains knowledge of evolving requirements and their impacts, responsible for significant business results and technical strategy. Demonstrates expertise in maintaining a robust Manager’s Control Assessment in compliance with risk policies, affecting primarily a sub-function. Proficient in applying requirements and implementing compliance policies, communicating effectively across the organization. Liaises with Compliance Assurance and Internal Audit for issue resolution, demonstrating leadership and responsibility. Maintains oversight through metrics review and corrective action plans tracking, using advanced analytical skills. Prepares presentations on developments and emerging risks for senior management, showcasing strong communication skills. Serves as a primary contact for audit groups, demonstrating strong networking and liaison skills. Assesses risks in business decisions, complies with laws, regulations, policies, and ensures adherence, playing a significant role in the organization's performance. Comprehensive understanding of risk identification, assessment, and mitigation strategies. Proficiency in audit processes, compliance requirements, and relevant regulatory standards. Capability in enhancing, automating, and simplifying control processes. Strong leadership skills to manage governance and foster a culture of responsible finance and ethics. Thorough understanding of the firm's policies and procedures relevant to the role. Skills in organizing and managing audit processes and procedural changes. Ability to evaluate risks in business decision-making and manage timely reporting of control issues. Effective communication skills to liaise with various stakeholders across the business. Education : Bachelor's/University degree or equivalent experience, Master's degree is Good to Have Price Risk Transformation – Price Risk Data – Pune Data Scientist/Business Analyst (VP) Team Overview Markets Price Risk Data Execution team is looking for a Data Strategy Execution VP, supporting the Price Risk Data Transformation program. ‘Price Risk’ includes all aspects of market risk management across First Line and Second Line functions and the initiative sets out to improve and enhance risk management controls and processes across Markets businesses and Citi Treasury Investments (CTI). Role Context The role will be part of the Markets Price and Credit Risk & Control (PCRC) Execution team as a first line cross-asset risk and control function, which designs, operates and facilitates controls to manage the operational risk, valuation risk and governance components of managing quality of Price Risk, including data quality risk. The team works closely with Global Markets Trading Businesses, In-Business Risk (IBR), Finance and 2LoD in building and managing 1LoD data controls and implementing data quality issue management and governance across processes and activities within Price Risk, SA-CCR and FRTB-SA and FRTB-SA CVA. The role will require knowledge of Price Risk processes across first and second line risk management and Product/Valuation control, as well as change skills to define, organize and co-ordinate a strategic program of work across businesses and regions. Successful execution will require collaborating with cross-functional stakeholders within Traders, Markets Risk and Control, Quants, Technology, Risk Management and Finance. The program covers all asset classes. It will involve collaboration with stakeholder groups to define a best in class target state, with a robust control framework as well as a set of practical actions to achieve this. ------------------------------------------------------ Job Family Group: Risk Management ------------------------------------------------------ Job Family: Enterprise Risk ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Analytical Thinking, Business Acumen, Constructive Debate, Escalation Management, Issue Management, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment, Stakeholder Management. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

We are seeking a detail-oriented and analytical Business Analyst to join our team and play a key role in managing and analyzing data to support business decision-making and optimize operational efficiency. The Business Analyst will be responsible for collecting, processing, and interpreting data from various sources, generating reports, and providing insights and recommendations to improve performance and achieve strategic objectives. Responsibilities: Collect and analyse data from internal and external sources, including databases, spreadsheets, and reports, to support business operations and decision-making. Develop and maintain automated data processes and systems to ensure accuracy, consistency, and integrity of data. Design and generate regular and ad-hoc reports, dashboards, and visualisations to provide actionable insights and support data-driven decision-making. Identify trends, patterns, and anomalies in data and provide recommendations to improve operational efficiency, performance, and profitability. Collaborate with cross-functional teams to understand business requirements and develop solutions to address data-related challenges and opportunities. Assist in the implementation and optimization of management information systems, tools, and technologies to support data collection, analysis, and reporting. Provide training and support to end users on MIS tools, processes, and best practices to enhance data literacy and utilization across the organization. Requirements Education: B.Sc/M.Sc Maths/ Statistics / Computer Science / Economics; BBA or any related commerce field Experience: 1-3 Years Communication Skills: English (Written & Spoken): Intermediate; Hindi (Spoken): Intermediate Benefits Early Confirmation of Outstanding Performance Early Promotion of Outstanding Performance Performance Incentives Calendar Holidays/ CL/ PL Hybrid Work Culture Flexible timing Participation in Company Sponsored HR Events Career Growth and Learning Opportunities

Job Description Manage a team that designs, develops, troubleshoots and debugs software programs for databases, applications, tools, networks etc. Department Description The development group in the Life Sciences Unit is focused on developing Next generation Enterprise level SaaS solutions for our customers in life sciences and healthcare industries. This position is for our brand new product offering, ClinicalOne: https://www.oracle.com/in/life-sciences/clinical-trials/clinical-one/ Brief Posting Description The role requires leading development team(s) that designs, develops, troubleshoots and debugs cloud applications. Role Expectations As Manager, Software development for Oracle Clinical One development organization, the expectations from the role would be: Lead a team of engineers to design, build and maintain highly scalable and available services using technologies like, Java, OracleJet, Oracle DB, Docker and Kubernetes Participate in design, architecture and code reviews across different work streams Use agile methodologies and latest development techniques to Plan, execute and deliver product releases and get involved in product backlog and sprint planning Hire, mentor and develop a strong team of engineers Understand & enable which technology to use to solve a business problem and how systems and applications can be put together for better output, efficiency & experience Lead complex and strategic initiatives by collaborating with globally distributed engineering, product, operations and senior leadership teams Qualifications: A good academic background with B.E/B.Tech degree from one of the top Engineering Institutes 10+ years of relevant experience with the following skills Proven expertise in building applications with robust architecture, design and development of multi-tenant SaaS products, focusing on high scalability, availability and extensibility Experience in hiring, engaging and retaining high performance teams Excellent interpersonal skills, good with people, ability to negotiate Good experience of working with globally distributed teams in a collaborative and productive manner and 10+ yrs of overall experience out of which at least 4 yrs of leading and growing technical teams Possess and demonstrate strong written and oral communication skills Strong experience on product development using Java, J2EE, JavaScript, HTML5, CSS, Cloud Based architecture Manage a team that designs, develops, troubleshoots and debugs software programs for databases, applications, tools, networks etc. As a manager of the software engineering division, you will apply your knowledge of software architecture to manage software development tasks associated with developing, debugging or designing software applications, operating systems and databases according to provided design specifications. Build enhancements within an existing software architecture and suggest improvements to the architecture. Manages and controls activities in multi-functional areas of sections. Ensures appropriate operational planning is effectively executed to meet Corporate specifications. Demonstrated leadership and people management skills. Strong communication skills, analytical skills, thorough understanding of product development. BS or MS degree or equivalent experience relevant to functional area. 4 years of software engineering or related experience. Responsibilities Manage a team that designs, develops, troubleshoots and debugs software programs for databases, applications, tools, networks etc. As a manager of the software engineering division, you will apply your knowledge of software architecture to manage software development tasks associated with developing, debugging or designing software applications, operating systems and databases according to provided design specifications. Build enhancements within an existing software architecture and suggest improvements to the architecture. Manages and controls activities in multi-functional areas of sections. Ensures appropriate operational planning is effectively executed to meet Corporate specifications. Demonstrated leadership and people management skills. Strong communication skills, analytical skills, thorough understanding of product development. BS or MS degree or equivalent experience relevant to functional area. 4 years of software engineering or related experience. The expectations from the role would be: Lead a team of engineers to design, build and maintain highly scalable and available services using technologies like, Java, OracleJet, Oracle DB, Docker and Kubernetes Participate in design, architecture and code reviews across different work streams Use agile methodologies and latest development techniques to Plan, execute and deliver product releases and get involved in product backlog and sprint planning Hire, mentor and develop a strong team of engineers Understand & enable which technology to use to solve a business problem and how systems and applications can be put together for better output, efficiency & experience Lead complex and strategic initiatives by collaborating with globally distributed engineering, product, operations and senior leadership teams Qualifications Career Level - M2 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Job Requirements Job Requirements Role/Job Title: Branch Relationship Manager-Rural Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer is responsible for understanding the client needs and working with customers to help them make the right decisions with their accounts. The role bearer must maintain updated knowledge on all bank products and services to ensure high quality assistance in resolving customer queries as well as developing new relationships with prospective clients. This is a critical role which leverages business generation opportunities to help achieve larger organizational objectives. Roles & Responsibilities Contribute to penetration of liabilities business in Rural markets through lead generations, account penetration and relationship deepening as per needs of customer. Ensure maintenance of Average Monthly Balance of Relationship of customers mapped to the incumbent. Deepen the relationship with existing customers of the branch. Ensure completion of account opening formalities with strict adherence to KYC norms. (Field verification Mandatory) Engage customers with multiple products at the time of account Opening. (viz: Mobile banking / Net banking registration / Recurring Deposit-Fixed Deposit activation) Ensuring account usage & constantly maintaining health of account. Ensure superior customer service to capture larger wallet share of population. Execute resolution of customer queries and issues. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: Any Graduate Experience: 2 years & above relevant branch banking experience.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : PySpark, AWS Architecture, Apache Spark, Python (Programming Language) Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and debugging processes to ensure the applications function as intended, while continuously seeking ways to enhance application efficiency and user experience. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of application processes and workflows. - Engage in code reviews to ensure quality and adherence to best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in PySpark, Python (Programming Language), AWS Architecture, Apache Spark. - Strong understanding of data processing frameworks and their applications. - Experience with cloud services and deployment strategies. - Familiarity with version control systems such as Git. - Ability to troubleshoot and optimize application performance. Additional Information: - The candidate should have minimum 3 years of experience in PySpark. - This position is based at our Noida office. - A 15 years full time education is required., 15 years full time education

Devo, the cloud-native logging and security analytics company, empowers security and operations teams to maximize the value of all their data. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud. JOB SUMMARY: Devo unleashes the power of the SOC. The Devo Security Data Platform, powered by our HyperStream technology, is purpose-built to provide the speed and scale, real-time analytics, and actionable intelligence global enterprises need to defend expanding attack surfaces. An ally in keeping your organization secure, Devo combines the power of people and AI to augment security teams, leading to better insights and faster outcomes. We are building an Autonomous SOC platform that simplifies the security-hunting capabilities of SOC Analysts. We are looking for an accomplished Software Development Engineer in Test to champion the testing of our ASOC platform and its associated products. An ideal candidate should possess a solid understanding of SDLC and agile processes, be proficient in automated testing, and demonstrate extensive prior experience in the software testing field. RESPONSIBILITIES: Lead the testing effort of SOC tools and pipelines during the release process including creating test plans & test cases, executing tests, and bug-triaging Develop UI and backend test automation to increase test efficiency Work closely with multi-functional teams to propose/review/prioritize product requirements & bug fixes Possess a deep understanding of how various SIEM security & analytics tools are used by the Security Operations team & act as the champion for their needs Participate in functional, system, and regression testing activities Collaboratively build & extend the reliable and scalable automation infrastructure Define and implement tools to improve the efficiency and effectiveness of our automation framework Proactively research, learn, advocate, and implement the latest technologies enabling reliable and efficient automation. Requirements Bachelor’s degree in computer science or related field (or equivalent experience) 3+ years of solid Software QA experience Proven experience as a Software Quality Engineer, testing for a sizable functional domain Extensive experience working with remote team Solid understanding of SDLC and agile process Proficient in Python, a web UI test automation framework (selenium, playwright), and CI-CD tools. A self-starter that requires minimal supervision Great team player with excellent communication skills Expertise working on cybersecurity products including SIEM, Security Analytics, and Threat detection would be a plus Excellent analytical and problem-solving abilities, including the ability to debug complicated software problems/bugs Passion for testing with a “break it” mentality Autonomous and 'get things done' mindset Experience in Performance testing tools like Locust or JMeter. COMPENSATION: The base salary range is what we expect to pay a substantially qualified candidate, with final offer being based on the candidate’s relevant experience and skills, as well as location and other factors. Total compensation for the role will include base salary, as well as a bonus or commission target and an equity grant applicable to the level of the role. WHY WORK AT DEVO? You’ll join a Great Place to Work® certified company where we value our people and provide the tremendous opportunities that come with a hyper-growth organization. Be part of an international company with a strong team culture that celebrates success. Share our core values: Be bold - Be Inventive - Be humble - Be an ally . Work in an environment that will challenge you and enable you to grow as a professional. Our professional development programs include: COMPREHENSIVE BENEFITS, INCLUDING: Top end hardware Employee referral program — get a bonus for helping friends get jobs at Devo! Rewards & Recognition program. Employee Stock Option Plan. Company offsites and events Gender and diversity initiatives to increase visibility, inclusion, and sense of belonging.

Job Requirements Job Requirements Role/Job Title: Associate Relationship Manager-Liabilities Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Primary Responsibilities Lead Area Mapping in the catchment and maintain accurate and timely daily activity / Sales reports. Prepare Wish list of customers through cold calling and promotion activities to drive awareness about the bank and products across the catchment area. Ensure completion of account opening formalities with strict adherence to KYC norms. (Field verification Mandatory) Engage customers with multiple products at the time of account Opening. (viz: Mobile banking / Net banking registration / Recurring Deposit-Fixed Deposit activation) Ensuring account activation and subsequently maintaining the health of account. Ensure superior customer service to capture larger wallet share of population. Spearhead resolution of customer queries and issues. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Ensure compliance as per the bank requirements. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Secondary Responsibilities Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 0 to 2 years of relevant branch banking experience.

Description Operational Delivery Develop and maintain regular MI reports, dashboards, and scorecards to support business performance monitoring and strategic planning Automate reporting processes using tools like Excel macros, SQL, Power Query, or Power BI to improve efficiency and accuracy. Work closely with Finance FP&A leads, GFA teams to understand reporting requirements and deliver custom MI solutions. Collect, analyse, and interpret complex data from multiple systems (e.g., Hyperion MR/GPS, Excel, EPM, Power BI, Alteryx) to support business performance monitoring and strategic planning. Identify trends, patterns, and anomalies in data and present findings to stakeholders Produce regular and ad-hoc reports, dashboards, and visualizations to communicate key performance indicators (KPIs) and business trends. Provide actionable insights to senior management based on data-driven analysis. Contribute to the continuous improvement of data systems and reporting tools. Serve as a subject matter expert in Data Analysis role, offering analytics and recommendations to improvise existing processes. Qualifications Technical Skills: Data Analysis & Reporting Tools Excel (advanced: pivot tables, VBA, Power Query) Power BI, Tableau, or similar BI tools SQL for querying databases ERP and Reporting systems like Oracle, Hyperion Automation & Scripting (Good to have) Python or R for data manipulation and automation Basic scripting in tools like Alteryx Attention to Detail & Problem Solving High degree of accuracy in reports and models Ability to spot trends, inconsistencies, and issues in data Project & Time Management Managing multiple reporting deadlines (monthly, quarterly) Coordinating across teams for data inputs and deliverables Communication & Stakeholder Management Experience in presenting to management & leaders Ability to explain complex data in a clear, non-technical way Bachelor’s Degree In Finance, Accounting, Economics, Business, or Statistics. Preferred/Advanced Qualifications MBA or Master’s in Finance/Economics/Data Analytics Professional Certifications Power BI, Tableau, or SQL certifications Minimum 3 years experience for MI Analyst, Data Analyst, or in a similar role. Minimum 6 years experience for Sr MI Analyst, Sr Data Analyst, or in a similar role Experience with BI tools such as Power BI, Tableau, Python, Power Automate or similar (knowledge of SQL is a plus).

Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. Position Overview We are looking for full-time Workforce Management Real-Time Analysts (WFM RTA) who will manage and monitor the contact center's real-time operational performance. This role involves analyzing call center metrics, making real-time adjustments to staffing, and ensuring optimal service levels and efficient operations. The RTA will work closely with CS Managers, Supervisors, and contact center agents to balance workloads and maintain service standards. Additionally, the RTA will support our ongoing configuration and maintenance of call center systems within the client services group as may be required. Key Responsibilities Monitor real-time performance metrics, including call volumes, service levels, and agent adherence throughout the day. Manage staffing levels and schedules in real-time to meet service level targets and operational goals. Quickly respond to and manage unplanned events, such as system outages, high call volumes, and staffing shortages. Communicate and coordinate directly with stakeholders on trends and staffing levels to ensure appropriate resource allocation and to address any operational issues. Use WFM software and tools to manage real-time operations and to make data-driven decisions. Assist the WFM Analyst in generating and distributing real-time performance reports and intraday summaries to management. Assist the WFM Analyst in setting up new dashboards for regional managers. Identify and recommend improvements to processes and systems to enhance operational efficiency and service quality. Work closely with other WFM team members to ensure consistent and effective workforce management practices. Provide guidance and support to agents and supervisors on real-time adherence and performance metrics. Qualifications And Skills A bachelor's degree in computer science, business, operations management, or a related field is preferred. Minimum two years of experience in a workforce management or call center operations role. Proficiency in WFM software (such as NICE, RingCentral or Aspect) and a strong knowledge of Microsoft Office, especially Excel and PowerPoint Strong analytical and problem-solving skills with the ability to interpret and act on data quickly Excellent verbal and written communication skills with fluency in English Ability to manage multiple tasks and priorities in a fast-paced environment Strong interpersonal skills and the ability to work effectively in a team-oriented environment High level of accuracy and attention to detail Company Benefits & Perks Competitive salary package. Performance-based annual bonus (cash and stocks). Group Medical & Life Insurance. Modern offices with free amenities & fully stocked cafeterias. Monthly food card & company-paid snacks. Hardship/shift allowance with company-provided pickup & drop facility* Attractive employee referral bonus. Frequent company-sponsored team-building events and outings. Depending upon the shifts. The benefits package is subject to change at the management's discretion.

Mercom India Pvt. Ltd is a public relations firm with offices in Bangalore, Delhi, and is a subsidiary of US-based Mercom Capital Group, llc. Mercom Capital Group, llc, is a global communications and consulting firm focused exclusively on clean energy and financial communications. Mercom’s consulting division advises cleantech companies on new market entry, custom market intelligence, and overall strategic decision making. Mercom’s consulting division also delivers highly respected industry market intelligence reports covering Solar Energy and Battery Storage/Smart Grid/Efficiency. Our reports provide timely industry happenings and ahead-of-the-curve analysis specifically for C-level decision making. Mercom’s communications division helps clean energy companies and financial institutions build powerful relationships with media, analysts, government decision makers, local communities, and strategic partners. Responsibilities Ø Provide PR support for Mercom India and its parent company, Mercom Capital Group. Ø Support the day-to-day activities of the Europe and U.S.-based client account team. Ø Develop regular client reports, including media coverage reports and quarterly client activity reports. Ø Create and maintain master conference and award lists. Ø Research, create, and maintain media lists. Ø Coordinate with media and pitch research requests between the U.S. account team and the research team. Ø Coordinate in-house design activity between the U.S. client account team and graphic designers. Ø Monitor media, analysts, and selected social media accounts to report coverage that affects the client's business and deliver regular reports to management. Ø Develop and monitor research on various businesses and industries that affect our clients - must comprehend different industries and technologies quickly. Ø Assist with event management for Mercom trade shows. Ø Effectively manage media and analyst inquiries and coordinate responses with the account team. Ø Develop press releases and media pitches for Mercom Ø Develop marketing content for Mercom products and services Ø Develop content for email campaigns Ø Energy experience a plus Ø PR agency experience a plus Qualifications Communications, Public Relations, Journalism

Description As a Video Editor within Global Shared Services at Prime Video, you will operate as a production specialist focused on creating video content within established frameworks and templates. The role primarily involves producing trailer cutdowns, H1 videos, multi-title assets, and drop-ins while working independently on defined tasks, though guidance is available for complex decisions or stakeholder interactions. Your direct influence extends across peers, producers, QA teams, and immediate stakeholders, with your work directly impacting production quality and team goals. Working primarily in Adobe Premiere, you'll manage multiple concurrent projects while meeting quality standards and deadlines. While the role centers on executing established workflows, you'll have opportunities to contribute to process improvements and develop additional skills in motion graphics, animation, and sound design. The position requires balancing multiple priorities, from day-to-day asset optimization to contributing to efficiency-driven projects, while maintaining strict quality standards and timely delivery. You'll collaborate with stakeholders across marketing, production, and QA teams, utilizing established templates and guidelines while identifying opportunities for process improvement. The scope extends beyond routine execution to include participation in key strategic discussions, mock creation sessions, and initiatives that enhance our creative production capabilities. Success in this role means delivering consistently high-quality visual assets that meet both creative excellence and operational efficiency standards, directly contributing to Prime Video's global marketing effectiveness and subscriber engagement goals. Key job responsibilities Create and edit video content according to established templates and creative direction Execute trailer cutdowns, H1 videos, multi-title assets, drop-ins and other defined video deliverables Deliver high-quality video edits that meet business goals and project requirements within established timelines Work collaboratively with producers, QA and stakeholders to coordinate deliverables Handle multiple project deadlines while maintaining consistent quality standards Apply and maintain video templates and style guides according to established standards Make creative decisions to enhance video outputs within defined parameters Actively seek to improve AV skills including motion graphics, animation, and sound design High proficiency in Adobe Premiere and video editing software Ability to manage multiple projects and meet tight deadlines Basic Qualifications Bachelor's degree in Video Editing, Advertising, Marketing, or related field 3-5+ years experience as a editor in a creative agency or similar production environ * Online portfolio demonstrating versatile design capabilities (link required) Experience working in a creative agency or similar production environment Strong attention to detail and quality control mindset English proficiency at B2 level (written and spoken) 3+ years working with Adobe Premiere and After Effects Experience in data asset management, libraries, or digital collections, with ability to research for high quality assets for production. Preferred Qualifications Motion graphics and sound design knowledge Experience with Photoshop and Illustrator Project management background Motion graphics and/or video editing knowledge Understanding of marketing and advertising principles Familiarity with asset management and digital media workflows Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A3065236