109243 Efficiency Jobs - Page 43

DESCRIPTION If you’re obsessed with being a part of digital advertising that informs instead of interrupts; that helps customers (advertisers) deliver great products and brands, not just impressions; and that empowers customers to be decisive, rather than distract them – then we want you to come join us and make advertising even better. Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach customers on Amazon.in, across our other owned and operated sites, on other high quality sites across the web, and on millions of mobile and tablet devices. We put the customer at the heart of everything we do and work backwards, including in advertising. About role: We are looking for an analytical, hands-on, detail-oriented and highly-motivated Client Solutions Manager to help scale our growing advertising business. You will work with the sales team and other Amazon business partners to deliver effective media solutions which help in achieving their business goals on our platform for our key advertisers You should be passionate about establishing a product-market fit by engaging with internal and external partners to deliver results. You play a key role on the account team, growing the business by being the customer expert, developing brand plans inclusive of media plans and audience recommendations. You possess strong analytical ability, and will develop deep expertise in Amazon’s products and proprietary metrics to build winning campaigns and optimizing performance to derive insights and meet our advertisers needs. You also thrive in ambiguous situations, with the ability to be a self-starter and find solutions. This is a client-facing role that is also responsible for identifying opportunities to drive incremental revenue and long-term growth. You will deliver consultative solutions for our partners, earning their trust by educating them on how to be successful on Amazon. Key job responsibilities Become an expert on Amazon solutions and adapt recommendations based on advertiser needs Develop annual brand plans and campaign media plans Analyze campaign performance against key metrics to identify, recommend, and implement optimizations to increase efficiency, drive high renewal rate and meet clients’ KPIs Monitor and communicate campaign progress through regular, in-depth activity reports and insights, using this knowledge as a basis for future campaigns Consult and educate advertisers with insights and solutions to achieve greater results on Amazon Strong project management skills to impact process improvements Work cross-functionally with sales and other Amazon partners to drive revenue and increase advertiser satisfaction Leverage our suite of rich data, targeting and product channels to collaborate with the other teams in the development of tailored solutions that meet clients’ goals Troubleshoot any technical or implementation issues, collaborating with internal teams to develop quick and sound solutions Serve as a source of market intelligence for other areas of the Advertising team (e.g., product development, product marketing, pricing) and assist in the development of best practices and operational efficiencies Co-lead monthly and quarterly reviews with advertisers BASIC QUALIFICATIONS 2+ years of years experience with experience in digital marketing is preferred Strong project/program management skills to drive process improvements and develop consistency in the services offered Excellent data driven storytelling skills – you create and deliver compelling presentations Analytical, data-driven approach to problem solving and a track record of driving results through continuous improvement Excellent written and verbal communication skills, strong attention to detail, and good follow-through Sound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule PREFERRED QUALIFICATIONS Experience working in e-commerce Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Summary: We are seeking an experienced and strategic General Manager to oversee the overall business operations and drive organizational success. The ideal candidate will be a strong leader with a proven ability to manage cross-functional teams, improve processes, and deliver sustainable growth. Key Responsibilities: Lead and manage day-to-day operations across departments (Sales, Operations, HR, Finance, etc.) Develop and implement business strategies aligned with company goals Monitor key performance indicators (KPIs) and ensure target achievement Optimize operational efficiency, process improvement, and cost control Build and manage high-performing teams; ensure alignment and accountability Liaise with senior stakeholders and report on business performance Ensure compliance with company policies, legal guidelines, and industry standards Identify new business opportunities and drive growth initiatives Handle crisis management and decision-making under pressure Requirements: Bachelor’s/Master’s degree in Business Administration or relevant field 8+ years of managerial experience in business operations or leadership roles Strong analytical, leadership, and decision-making skills Excellent communication and team management capabilities Proven track record of improving business outcomes and driving growth. Job Type: Full-time Pay: ₹30,000.00 - ₹50,000.00 per month Work Location: In person

Job Title: Operations Head Salary: ₹4,00,000 – ₹6,00,000 per annum Location: Gurugram, Haryana Job Type: Full-time About VPLAK: VPLAK is a fast-growing e-commerce and service-based company dedicated to delivering top-quality products and exceptional customer experiences. We’re seeking a dynamic Operations Head who can take charge of our operational strategy, streamline processes, and lead teams toward excellence. Role Overview: As the Operations Head, you will be the backbone of our day-to-day business execution — ensuring smooth coordination between departments, improving efficiency, and delivering results. Your leadership will directly influence our company’s growth and service standards. Key Responsibilities: Lead and manage all operational functions to meet business objectives. Plan, implement, and optimize processes for efficiency and cost-effectiveness. Oversee order fulfillment, logistics, customer service, and vendor coordination. Monitor key performance indicators (KPIs) and take corrective actions where needed. Build, train, and motivate teams for peak performance. Resolve operational issues swiftly to maintain smooth business flow. Collaborate with senior management to align operations with company goals. Ensure compliance with company policies and industry regulations. Requirements: Bachelor’s degree (MBA preferred) in Business Administration, Operations, or related field. 4–6 years of experience in operations leadership (e-commerce/retail preferred). Proven ability to manage teams and multi-department operations. Strong analytical and problem-solving skills. Excellent communication and decision-making abilities. Job Type: Full-time Pay: ₹30,000.00 - ₹50,000.00 per month Work Location: In person

DESCRIPTION Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging the latest technology alongside our operational excellence. By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide. Key job responsibilities Process annotation & data analysis tasks with high efficiency and quality in a fast paced environment Provide floor support to Operations manager in running day to day operations working closely with Data Associates Handle work prioritization and deliver based on business needs Track and report ops metrics and ensure delivery on all KPIs and SLAs You will work closely with your team members and managers to drive process efficiencies and explore opportunities for automation You will strive to enhance the productivity and effectiveness of the data generation and annotation processes The tasks will be primarily repetitive in nature and will require the individual to make judgment-based decisions keeping in mind the guidelines provided in the SOP. BASIC QUALIFICATIONS Graduate or equivalent (up to 1 year of experience) Candidate must demonstrate language proficiency in French language for the following: verbal, writing, reading and comprehension. Required language level: B2.2/BA/Advanced Diploma Good English language proficiency: verbal, writing, reading and comprehension Strong analytical and communication skills Passion for delivering a positive customer experience, and maintain composure in difficult situations Ability to effectively and efficiently complete challenging goals or assignments within defined SLA PREFERRED QUALIFICATIONS Basic level of Excel knowledge Familiarity with online retail (e-commerce industry) Previous experience as AI trainers, knowledge of AI and NLP Experience with Artificial Intelligence interaction, such as prompt generation and open AI's Experience in content or editorial writing Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION The Seller Partner Identity Verification team is responsible for knowing who we’re doing business with. We do this by applying a thorough verification process at key points during the seller or vendor lifecycle as well as deploying bad actor detection and enforcement. We organize this work into five programs aligned with different stages of the seller and vendor journeys. Within SPIV, the Registration and Verification team seeks to stop bad actors from gaining access to our store by providing proactive and customized registration and verification services. Our mission is that we build trust by protecting our customers, selling partners, and our store from bad actors by: (1) building verification processes at the entity level that evaluate the legitimacy of the individual and the business they represent, (2) delivering best-in class experiences for our registration and verification products, and (3) leveraging verification services throughout registration, compliance, and lifecycle events. The Program Manager III will be responsible for driving global strategy and initiatives/process improvement programs and projects. Expectation from the role is to gain a deep understanding of function and oversee process, technology improvements and lead end to end projects or new launches. This position requires leadership ability to facilitate and execute cross functional projects as well as the ability to teach those methods to other managers and associates, in order to foster a culture of continuous improvement. Key job responsibilities Program Management: a. Demonstrate knowledge of improving processes through Six Sigma / Lean/ methods and can perform complex Analysis when exposed to unstructured and structured data b. Lead, design, development and deployment of functional world-wide Excellence strategy c. Work with leadership team to drive critical business initiatives d. Develop, implement and govern KPIs reporting for the portfolio providing visibility to the milestones and performance across all projects e. Drive and influence multiple stakeholders on project improvement opportunities f. Establish and continually improve the consistency, predictability and efficiency of the project delivery by providing leadership guidance and sharing best practices g. Manage multiple projects requiring frequent communication, organization/time management and problem-solving skills h. Demonstrate discretion and independence in coordination of project scoping and selection to align with business objectives i. Communicate across all levels on project and program progress j. Lead business critical high impacting projects for the vertical and ensure they are delivered within planned timelines and with expected output. k. Support project teams/team members to improve processes, provide project intervention and coaching, etc l. Monitor the training and professional development of team members, looking for opportunities to strengthen their skills or acquire new ones. BASIC QUALIFICATIONS 7+ years of program or project management experience 7+ years of working cross functionally with tech and non-tech teams experience 7+ years of experience delivering cross functional projects Experience defining program requirements and using data and metrics to determine improvements Bachelor’s Degree from an accredited university, preferably in Technology or Business. Substantial experience in program/project management or an equivalent operational role. Experience and knowledge of process improvement tools, methods and techniques. Attention to detail and written and oral communication skills. Ability to organize and manage multiple tasks simultaneously, and to facilitate multiple discussions. Ability to meet deadlines, prioritize work, handle changing priorities and use good judgment when working in stressful situations. Agility and nimbleness to work successfully in a highly ambiguous and changing environment PREFERRED QUALIFICATIONS Certified Lean Six Sigma Black Belt from a reputed institute or organization Ability to influence stakeholders across the organization without direct reporting lines. Leadership experience for several large-scale complex, cross-functional projects with multiple stakeholders, involving multiple (10 or more) internal/external customers. Change agent with the ability to lead change across all levels of the organization. Ability to interpret, analyze, and understand complex data sets. Have experience in leading and mentoring projects in ITES/ IT / Banking industry Experience working as part of a global team with multiple time zones and geographically disperse resources. Certified Project Management Professional (PMP) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. That is why Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. If you love a challenge, have experience leading teams in a fast-paced operational environment, passionate about upskilling and empowering through training, we want you on our team. We need an individual who thrives in a dynamic, fast-paced environment with the capacity and experience to lead a team of training managers in defining the learning strategy and then follow through to deliver impactful business results through implementation and delivery of the training at each site. In addition, this individual will run training programs to continuously improve the training processes and training efficiency. The ideal candidate will have a strong background in training and development, experience with AI or data-driven environments, ability to lead and motivate a diverse team and run programs independently with global stakeholders. Key job responsibilities Team Leadership: o Lead, mentor, and manage a team of trainers responsible for human input and data annotation for AI systems. o Foster a collaborative, inclusive, and high-performance culture within the team. o Conduct regular performance evaluations and provide constructive feedback. Training Curriculum Development: o Design and implement training programs in collaboration with the Learning Experience Design team to improve the quality and efficiency of human input processes. o Develop best practices and standard operating procedures (SOPs) for training activities. o Ensure training programs are aligned with the latest advancements in AI and meet organizational goals and customer needs. Quality Assurance: o Monitor the quality of human input data and annotations to ensure accuracy and consistency of the trained individuals. o Implement quality control measures to reduce errors and optimize data integrity. o Collaborate with AI engineers and data scientists to refine training processes based on feedback and model performance. Process Improvement: o Continuously evaluate and improve training methodologies and processes. o Identify and implement innovative approaches to enhance training effectiveness and efficiency. o Stay updated on industry trends and emerging technologies related to AI training. Stakeholder Collaboration: o Work closely with Operations, workforce management, quality to understand training needs and align them with project objectives. o Communicate effectively with stakeholders to gather requirements, provide updates, and address concerns. o Advocate for the training team’s needs and priorities within the broader organization. BASIC QUALIFICATIONS Education: o Bachelor’s degree in Education, Training, Computer Science, Data Science, Business, or a related field. A Master’s degree is preferred. Experience: o Minimum of 8 years of experience in training, learning and development, or a related field. o Experience in AI, data annotation, or a technology-driven environment is highly desirable. o Proven experience in managing and leading teams. Skills: o Strong understanding of AI, machine learning, and data annotation processes. o Excellent leadership, communication, and interpersonal skills. o Strong analytical and problem-solving abilities. o Proficiency in project management tools and methodologies. o Ability to work in a fast-paced, dynamic environment and manage multiple priorities. PREFERRED QUALIFICATIONS Key Competencies: Leadership and Team Management Quality Assurance and Attention to Detail Process Improvement and Innovation Strong Communication and Collaboration Project Management and Organizational Skills Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION As a Principal Applied Scientist, you are a trusted part of the technical leadership. You bring business and industry context to science and technology decisions. You set the standard for scientific excellence and make decisions that affect the way we build and integrate algorithms. You solicit differing views across the organization and are willing to change your mind as you learn more. Your artifacts are exemplary and often used as reference across organization. You are a hands-on scientific leader. Your solutions are exemplary in terms of algorithm design, clarity, model structure, efficiency, and extensibility. You tackle intrinsically hard problems, acquiring expertise as needed. You decompose complex problems into straightforward solutions. You amplify your impact by leading scientific reviews within your organization or at your location. You scrutinize and review experimental design, modelling, verification and other research procedures. You probe assumptions, illuminate pitfalls, and foster shared understanding. You align teams toward coherent strategies. You educate, keeping the scientific community up to date on advanced techniques, state of the art approaches, the latest technologies, and trends. You help managers guide the career growth of other scientists by mentoring and play a significant role in hiring and developing scientists and leads. Key job responsibilities Responsible for defining key research directions, adopting or inventing new machine learning techniques, conducting rigorous experiments, publishing results, and ensuring that research is translated into practice. Develop long-term strategies, persuade teams to adopt those strategies, propose goals and deliver on them. Participate in organizational planning, hiring, mentorship and leadership development. Technically ambitious with a passion for building scalable science and engineering solutions. You will serve as a key scientific resource in full-cycle development (conception, design, implementation, testing to documentation, delivery, and maintenance). About the team Want to be part of the team whose mission is to expand Alexa to new countries, languages, devices and cultures? The Alexa International team makes it happen. Our customers are very diverse in where they live, the languages they speak to Alexa, the devices they use and the content that matters most. In turn our problems are diverse and need innovative solutions. Alexa International is at the nexus of all other Alexa teams and features, such as Smart Home, Music, News, ASR (Automatic Speech Recognition), NLU (Natural Language Understanding), Fire TV, Skills etc. We collaborate with hardware and software developers within and outside Amazon to build delightful experience for our customers. We’re working hard, having fun, and making history; come join us! BASIC QUALIFICATIONS PhD with specialization in artificial intelligence, natural language processing, machine learning, or computational cognitive science 10+ years of combined academic and research experience. Strong publication record in top-tier journals and conferences. Functional thought leader, sought after for key tech decisions. Can successfully sell ideas to an executive level decision maker. Mentors and trains the research scientist community on complex technical issues. Experience developing software in traditional programming languages (C++, Java, etc..). Excellent written and spoken communication skills PREFERRED QUALIFICATIONS Experience building and deploying innovative machine learning solutions at scale for minimum 10 years. Expert level skills across many Machine Learning methodologies. Published research work in academic conferences or industry circles. Experience delivering complex end-to-end global ML solutions that run at very large scale. Experience working with real-world data sets and building scalable models from big data. Thinks strategically, but stays on top of tactical execution. Exhibits excellent business judgment; balances business, product, and technology very well. This technical leader for machine learning will be an independent thinker who can make convincing, information-based arguments. With a strong bias for action, this individual will work equally well with science, engineering, economics and business teams. This person will have very sound judgment and be able to recruit and develop high calibre talent. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Basic qualifications 7+ years of engineering experience 3+ years of engineering team management experience 8+ years of leading the definition and development of multi tier web services experience Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations Experience partnering with product or program management teams Key job responsibilities As a Development manager, you will identify, hire and build a world-class team of Development Engineers to define, drive and execute on this vision. You will initiate processes that allow the team to collaborate with local as well as global teams with a high degree of efficiency. You will develop a team of highly motivated and talented individuals that can collaborate with Project Managers, Product Managers and SDEs across the company on this high impact initiative. Key job responsibilities Responsible for the overall development life cycle of the solution and manage complex projects with significant bottom line impact Work with product managers in developing a strategy and road map to provide compelling capabilities for the seller community on amazon.in marketplace that helps them succeed in their business goals. Work closely with senior engineers to develop the best technical design and approach for new product development. Instill best practices for software development and documentation, assure designs meet requirements, and deliver high-quality work on tight schedules. Project management - prioritization , planning of projects and features, Stakeholder management and tracking of external commitments Operational Excellence - monitoring & operation of production services Career management and development of direct reports BASIC QUALIFICATIONS 7+ years of engineering experience 3+ years of engineering team management experience 8+ years of leading the definition and development of multi tier web services experience Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations Experience partnering with product or program management teams PREFERRED QUALIFICATIONS Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Are you fascinated by the power of Natural Language Processing (NLP) and Large Language Models (LLM) to transform the way we interact with technology? Are you passionate about applying advanced machine learning techniques to solve complex challenges in the e-commerce space? If so, Amazon's International Seller Services team has an exciting opportunity for you as an Applied Scientist. At Amazon, we strive to be Earth's most customer-centric company, where customers can find and discover anything they want to buy online. Our International Seller Services team plays a pivotal role in expanding the reach of our marketplace to sellers worldwide, ensuring customers have access to a vast selection of products. As an Applied Scientist, you will join a talented and collaborative team that is dedicated to driving innovation and delivering exceptional experiences for our customers and sellers. You will be part of a global team that is focused on acquiring new merchants from around the world to sell on Amazon’s global marketplaces around the world. The position is based in India but will interact with global leaders and teams in US, Europe, Japan, China, Australia, and other regions. Join us at the Central Science Team of Amazon's International Seller Services and become part of a global team that is redefining the future of e-commerce. With access to vast amounts of data, technology, and a diverse community of talented individuals, you will have the opportunity to make a meaningful impact on the way sellers engage with our platform and customers worldwide. Together, we will drive innovation, solve complex problems, and shape the future of e-commerce. Please visit https://www.amazon.science for more information Key job responsibilities Apply your expertise in LLM models to design, develop, and implement scalable machine learning solutions that address complex language-related challenges in the international seller services domain. Collaborate with cross-functional teams, including software engineers, data scientists, and product managers, to define project requirements, establish success metrics, and deliver high-quality solutions. Conduct thorough data analysis to gain insights, identify patterns, and drive actionable recommendations that enhance seller performance and customer experiences across various international marketplaces. Continuously explore and evaluate state-of-the-art NLP techniques and methodologies to improve the accuracy and efficiency of language-related systems. Communicate complex technical concepts effectively to both technical and non-technical stakeholders, providing clear explanations and guidance on proposed solutions and their potential impact. BASIC QUALIFICATIONS PhD, or Master's degree and 4+ years of solving business problems through machine learning, data mining and statistical algorithms experience Experience in patents or publications at top-tier peer-reviewed conferences or journals Experience programming in Java, C++, Python or related language Experience in building speech recognition, machine translation and natural language processing systems (e.g., commercial speech products or government speech projects) PREFERRED QUALIFICATIONS Experience with generative deep learning models applicable to the creation of synthetic humans like CNNs, GANs, VAEs and NF Experience in NLP, generative AI, LLM, or DL, RL. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

About the Role: Grade Level (for internal use): 08 S&P Global – Corporate About the Role: Infrastructure Engineer I – Salesforce Release Engineer, Copado The Team: Our DevOps team integrates development and operations to streamline the software delivery lifecycle. We manage version control, automate Copado CI/CD pipelines, and ensure smooth, secure deployments with minimal disruption. This collaborative approach enhances efficiency, reduces errors, and accelerates innovation within the Salesforce ecosystem. Responsibilities and Impact: Plan and execute scheduled releases for multiple Salesforce instances using Azure DevOps, Git and Copado Manage proper tracking of released components in version control Own and continually improve the release process by documenting release issues and developing plans to improve process or automation Prepare release notes and communicate release status to stakeholders and project teams Work closely with development staff to resolve build problems and merge conflicts Responsible for maintaining consistency between Salesforce sandbox environments, from Development through QA, UAT and Production Build and maintain a CI/CD pipeline with a focus on quality gates and required approval processes What We’re Looking For: Basic Required Qualifications: Understanding of Salesforce deployment tools like Change Sets, Ant, SFDX, or release management platforms such as Copado. Basic knowledge of version control systems such as Git for managing metadata and code changes. Familiarity with Salesforce environments (Dev, QA, UAT, Prod) and coordinating release cycles. Good communication skills to collaborate with developers, admins, testers, and business teams. Additional Preferred Qualifications: Copado Certifications Salesforce Admin Salesforce metadata knowledge What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH203 - Entry Professional (EEO Job Group) Job ID: 318346 Posted On: 2025-08-24 Location: Hyderabad, Telangana, India

DESCRIPTION Amazon Transportation team is looking for an innovative, hands-on and customer-obsessed Business Analyst for Analytics team. Candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, excellent technical skills and should be able to juggle multiple tasks at once. Ideal candidate must be able to identify problems before they happen and implement solutions that detect and prevent outages. The candidate must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience and get the right things done. This job requires you to constantly hit the ground running and have the ability to learn quickly. Primary responsibilities include defining the problem and building analytical frameworks to help the operations to streamline the process, identifying gaps in the existing process by analyzing data and liaising with relevant team(s) to plug it and analyzing data and metrics and sharing update with the internal teams. Key job responsibilities 1) Apply multi-domain/process expertise in day to day activities and own end to end roadmap. 2) Translate complex or ambiguous business problem statements into analysis requirements and maintain high bar throughout the execution. 3) Define analytical approach; review and vet analytical approach with stakeholders. 4) Proactively and independently work with stakeholders to construct use cases and associated standardized outputs 5) Scale data processes and reports; write queries that clients can update themselves; lead work with data engineering for full-scale automation 6) Have a working knowledge of the data available or needed by the wider business for more complex or comparative analysis 7) Work with a variety of data sources and Pull data using efficient query development that requires less post processing (e.g., Window functions, virt usage) 8) When needed, pull data from multiple similar sources to triangulate on data fidelity 9) Actively manage the timeline and deliverables of projects, focusing on interactions in the team 10) Provide program communications to stakeholders 11) Communicate roadblocks to stakeholders and propose solutions 12) Represent team on medium-size analytical projects in own organization and effectively communicate across teams A day in the life 1) Solve ambiguous analyses with less well-defined inputs and outputs; drive to the heart of the problem and identify root causes 2) Have the capability to handle large data sets in analysis through the use of additional tools 3) Derive recommendations from analysis that significantly impact a department, create new processes, or change existing processes 4) Understand the basics of test and control comparison; may provide insights through basic statistical measures such as hypothesis testing 5) Identify and implement optimal communication mechanisms based on the data set and the stakeholders involved 6) Communicate complex analytical insights and business implications effectively About the team AOP (Analytics Operations and Programs) team is missioned to standardize BI and analytics capabilities, and reduce repeat analytics/reporting/BI workload for operations across IN, AU, BR, MX, SG, AE, EG, SA marketplace. AOP is responsible to provide visibility on operations performance and implement programs to improve network efficiency and defect reduction. The team has a diverse mix of strong engineers, Analysts and Scientists who champion customer obsession. We enable operations to make data-driven decisions through developing near real-time dashboards, self-serve dive-deep capabilities and building advanced analytics capabilities. We identify and implement data-driven metric improvement programs in collaboration (co-owning) with Operations teams. BASIC QUALIFICATIONS 4+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience Experience with data visualization using Tableau, Quicksight, or similar tools Experience with data modeling, warehousing and building ETL pipelines Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business 4+ years of ecommerce, transportation, finance or related analytical field experience PREFERRED QUALIFICATIONS Experience in Statistical Analysis packages such as R, SAS and Matlab Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Amazon’s Last Mile Analytics and Quality team is seeking an experienced program manager to lead a program and/or escalations management for the space of worldwide voice of customers in the Amazon Geospatial domain. In this vertical, we drive initiatives by partnering with various teams in Last Mile to reduce delivery defects while improving Last Mile operational efficiency. An ideal candidate has solid program management skills and is eager to develop them further. S/he has the ability to implement and maintain processes and mechanisms to effectively support program execution. S/he should be comfortable with data analysis, assisting in process improvements, and helping to standardize procedures under guidance. The candidate should be able to identify issues within current systems and contribute to resolving them. This job requires good communication and interpersonal skills, with the ability to work collaboratively in a team environment while also managing tasks independently. The successful candidate will be capable of addressing logistical challenges, show initiative in problem-solving, and demonstrate a strong commitment to completing projects and delivering results. The ideal L4 Program Manager will be detail-oriented, organized, and able to juggle multiple priorities effectively. S/he should be proficient in using project management tools and be ready to learn and adapt to new methodologies and technologies in the world of Geospatial data. Key job responsibilities Responsibilities include, but are not limited to: Own the Program, define and achieve KPIs; Drive performance improvement initiatives. Develop and monitor program metrics to identify potential issues in last mile deliveries. Identify patterns of defects that will help us build initiatives to reduce defects at scale. Ability to pull data and perform deep-dives and root-cause analysis as needed. Lead initiatives to identify and eliminate root causes of defects in order to reduce defects and improve the delivery experience for Amazon customers. Excellent communication, both verbal and written to regularly provide business updates during weekly/monthly/quarterly reviews. Communicate with stakeholders to share regular updates, resolve blockers and deliver programs/initiatives on time. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed and ensuring service requirements are met. Must be able to systematically escalate problems to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. About the team The Last Mile Analytics & Quality (LMAQ) team is part of the Last Mile Tech team and works on improving Geospatial data, route quality, and support the driver lifecycle programs. We run programs to identify and reduce defects through manual audits, and leverage data and anecdotes to identify opportunities and closely collaborate with Tech, Science and Product teams to improve our products at scale. BASIC QUALIFICATIONS 2+ years of program or project management experience Bachelor's degree or equivalent Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) PREFERRED QUALIFICATIONS Experience with SQL Experience in requirement gathering and ability to write clear and detailed requirement document Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION The Global Design team is looking for a creative, innovative, results-oriented Design Manager based in Hyderabad, India or Bangalore, India who will be responsible for the design of new build and significant/major retrofit tenant improvement projects in the India portfolio. This role will join the Global Design team, reporting to the Senior Manager, Global Design, and will work closely with the Design & Construction (D&C) team, the Workplace Guidelines & Standards team and the Global Transformation & Insights team. This role will be responsible for overseeing the design of tenant improvement projects, both for buildings where Amazon is the tenant for the first time, or a major retrofit of an existing Amazon space. The project scope ranges from the design of one to several floors of a building, and the Design Manager oversees Amazon’s design partners, Lead designers and Architects of Record to ensure that the design will reflect our latest Basis of Design (BoD) and better suit the needs and behaviors of our customers. This role will work closely with the India D&C team and sub-consultants/vendors on project delivery. Day-to-day, this role will mainly collaborate with the India Preconstruction and Construction Managers who are responsible for construction and delivery of the workplace projects in the India portfolio, as well as the Global Design Team. Once projects are delivered, this role will work with the Workplace Guidelines & Standards team to indicate what design elements need to be integrated into the Guidelines & Standards, including producing visuals and narratives that can be translated and published as Guidelines. The successful candidate is an experienced and engaging professional who can communicate clearly at all levels, and yet is not afraid to dive deep into details. This role works autonomously and creatively in a fast-paced, ambiguous environment, and will be working on multiple projects, most of which have very tight delivery timelines. Attention to detail and ability to inspect issues and processes bringing simplified solutions to complex problems is paramount. They should also understand the nuance of being approachable, while at the same time consultative. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause. This is a Regional role focused on India, so requires regional travel approximately 10-20% of the time. Key job responsibilities Oversee and manage the design of tenant improvement projects, to include (1) leading the design of the space based on customer needs and technical requirements; (2) collaborating with an external/vendor design team (the Architect of Record); (3) aligning the design of each project to the overall concept for Corporate Workplace, as developed by the Global Design team; and (4) informing Guidelines and Standards team on design elements needed to translate into global functional Guidelines. Identify and implement continuous design refinement, leveraging operational data, customer insights, and success metrics to drive change. Work cross functionally with regional peers to ensure a consistent experience for customers, whilst respecting local/cultural nuance. Collaborate with GREF partner teams, including Regional Portfolio Management, Sustainability and Environmental Health and Safety, and Travel and Events, to elevate program deliverables and improve the quality of Amazon workspace with a focus on resiliency, efficiency, health, and safety. Routinely connect to external industry, professional bodies and communities, ensuring new industry standards, best practices, technology, and innovations are adopted into the program. About the team The Global Real Estate and Facilities (GREF) team provides real estate transaction expertise, business partnering, space and occupancy planning, capital investment program management, facility maintenance, and operations in more than 60 countries. GREF is organized into three pillars: Regional Portfolio Management, Global Centers of Enablement, and Global Centers of Expertise. Workplace Design and Construction sits within the Global Centers of Excellence and includes the disciplines of Global Design, Workplace Guidelines, Business Development, Global Integrated Facilities Management, and regional Design and Construction (D&C) delivery. The Global Design team owns the design of GREF spaces, shaping design concepts that align with GREF’s strategic vision and the GREF Workplace Design Style Guide, while enhancing employee well-being. Ultimately this team defines spaces that best support the way Amazonians work. The team’s Concept Designers develop foundational concepts for each space type—headcount floors, Centers of Energy, Food and Beverage, Meetings and Events, and other specialty spaces—that are in line with foundational design principles. The regional Design Managers ensure that GREF design concepts and standards are seamlessly integrated into new projects and renovations. The Workplace Guidelines team owns the creation, implementation, and ongoing refinement of Amazon’s Global Workplace Design Guidelines and Standards, ensuring regional teams have comprehensive documentation to support delivering and refreshing spaces that best support how Amazonians work in the office. This team includes global furniture, fixture and equipment (FF&E) development and implementation, as well as signage and wayfinding guidelines and standards. The Design & Construction (D&C) delivery team delivers world-class spaces across the broad GREF portfolio, including new and refreshed office spaces, labs, Kuiper production facilities, studios, and spaces that we don’t yet know the businesses need. The team includes regional leaders and Global Construction Operations, as well as GREF Information Technology. Inclusive Team Culture: Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life Balance: Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth: Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded contributor. BASIC QUALIFICATIONS Bachelor's degree in Architecture, Interior Design, Design, Engineering or related professional experience. Experience defining program requirements and using data and metrics to determine improvements. 10+ years of design management experience demonstrating progressive responsibility and increased scope in physical building (design/construction) programs. PREFERRED QUALIFICATIONS Experience in architecture, interior design, retail development, property development, planning, procurement, facilities management, and/or construction. Proven decision making and problem-solving capabilities with strong follow up skills and attention to detail. Excellent oral and written communication skills with exceptional ability to translate ideas and thoughts into written documents. Continuous learning mindset and commitment to staying up-to-date with industry trends and best practices. Familiarity with relevant industry codes, standards, and regulatory requirements. Experience working and contributing to building schedules, managing issues/risks, establishing communication plans and stakeholder management. Experience escalating issues and anticipating and making hard trade-offs between business and customer need. Able to build constructive and effective relationships and use them to maneuver through complex situations. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION At Amazon, we're committed to being the most customer-centric company globally while ensuring the highest standards of trust and safety. Our Verification Risk Management Operations (VRMO) team plays a crucial role in safeguarding Amazon's ecosystem through robust verification processes and risk management strategies. As a Program Manager II within the Global Planning and Site Strategy (GPSS) team supporting VRMO Workforce Management (WFM), you will be instrumental in driving strategic capacity planning, operational excellence, and innovation across our global verification networks. This role combines analytical rigor with strategic thinking to optimize our verification operations, including Seller Identity Verification (SIV), Know Your Customer (KYC), and Identity Prevention Verification (IPV) programs. Key job responsibilities Strategic Planning & Execution: Lead end-to-end capacity planning for global verification operations, ensuring optimal resource allocation across multiple programs and sites Drive strategic planning cycles (OP1, OP2, Q2G, Q3G, RNO, and 3YP) with focus on VRMO-specific requirements Develop and implement innovative solutions using data analytics and emerging technologies to improve operational efficiency Workforce Management & Optimization: Calculate and plan headcount_requirements across global sites based on forecasted volumes and program-specific SLAs Monitor plan execution, analyzing performance metrics and capacity utilization Optimize cross-site resource allocation to maintain service levels during peak periods Partner with WFM teams to develop flexible staffing Process Innovation & Technology Integration: Leverage SQL and basic programming knowledge to develop semi-automated solutions using current AI models Identify opportunities for process automation and efficiency improvements across verification workflows Collaborate with technical teams to prototype AI/ML solutions for verification processes Drive continuous improvement initiatives using data-driven insights Stakeholder Management: Build strong partnerships with internal stakeholders including Operations, Finance, Tech teams, and Senior Leadership Coordinate with global verification sites to ensure consistent service delivery Lead governance meetings and provide regular updates on key metrics and initiatives Develop comprehensive business reviews and documentation for senior leadership BASIC QUALIFICATIONS Bachelor's degree in relevant field 5+ years of program/project management experience Strong proficiency in data analysis using Excel (Advanced level) and SQL Experience in workforce planning and capacity management Knowledge of verification processes and risk management principles Understanding of AI/ML concepts and their operational applications Demonstrated ability to learn new technologies and drive automation initiatives PREFERRED QUALIFICATIONS 5+ years of driving end to end delivery, and communicating results to senior leadership experience 5+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Experience in verification operations or risk management Track record of implementing tech-enabled process improvements Strong stakeholder management skills across multiple organizational levels Experience with forecasting and capacity planning tools Background in process optimization and continuous improvement methodologies Knowledge of global operations and multi-site management Proven ability to translate business requirements into technical solutions Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Are you passionate around developing new and innovative processes that combine finance, operations excellence and technology to drive improvement? Have you led large cross-functional projects to increase efficiency and accuracy and reduce waste? If so, the Finance Operations team is the place for you. Our priority is to identify, scope, and deliver upstream systems and process improvements which reduce operating expense, increase free cash flow, improve customer experience and establish first pass yield process efficiencies. The Global Accounts Receivable (GAR) team is seeking a passionate Cash Application expert to help achieve our vision to provide world-class Order-to-Cash (O2C) experience to our internal and external customers in support of Amazon’s journey to become earth’s most customer-centric company. The AWS Global Cash App Lead must be strategic and detail oriented, have strong accounting and finance skills, robust interpersonal and influencing skills, strong organizational and project management skills, and the ability to gather business and technical requirements across global teams to drive systems and change management processes. This person will need to roll up his/her sleeves, work independently, and have an extremely high level of ownership and ability to dive deep. This person will seek out opportunities to reduce human touches, eliminate process waste, move towards scalability and self-service, and work with tech teams to leveraging AI and emerging tech. By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us. Responsibilities include: Standardize and improve processes across all sites to align teams to a Global Standard Operating Procedure (SOP). Resolve cash app escalations promptly to maintain customer satisfaction and maintain AWS financial integrity. Identify prevention measures to eliminate gaps within cash processes. Conduct deep dives and audits of cash app processes to identify improvement areas, and provide feedback for goal achievement. Collaborate with training team to build and maintain training infrastructure, facilitating efficient onboarding for new hires and consistent skill development for current cash analysts across all sites. Collaborate with Launch and Tech teams for new product or SOR launches impacting cash application systems. Collaborate with tech teams to leverage AI and emerging tech to reduce human touches, eliminate process waste, and move towards scalability and self-service BASIC QUALIFICATIONS 5+ years of tax, finance or a related analytical field experience 5+ years of Accounts Receivable or Account Payable experience 5+ years of applying key financial performance indicators (KPIs) to analyses experience 5+ years of building financial and operational reports/data sets that inform business decision-making experience 5+ years of creating process improvements with automation and analysis experience Bachelor's degree PREFERRED QUALIFICATIONS MBA Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Overview: We are seeking a highly skilled and motivated Polymer Engineer / Process Engineer to join our dynamic engineering team. The ideal candidate will have expertise in polymer science and engineering, with a strong ability to design, develop, and optimize polymer-based materials and processes. The role involves working closely with cross-functional teams to innovate and improve products across various industries, including automotive, medical, packaging, and consumer goods. Key Responsibilities: Polymer Material Design : Develop and select appropriate polymers and composites for specific applications based on performance, cost, and sustainability criteria. Design and test new polymer materials for extrusion applications. Work with production teams to scale new products. Analyze performance data and adjust formulations or processes. Stay updated on new polymer technologies and industry trends. Ensure compliance with safety and environmental standards Material Testing & Analysis : Perform mechanical, thermal, and chemical tests on polymers to ensure quality and compliance with industry standards. Process Development : Design and optimize polymer processing techniques (e.g., extrusion, injection molding, blow molding, etc.) to improve efficiency, reduce waste, and enhance material properties. R&D and Innovation : Collaborate in research and development efforts to innovate new polymer formulations, improve existing products, and explore new applications of polymer materials. Collaboration with Manufacturing : Work closely with manufacturing teams to ensure smooth transition from prototype to mass production, providing technical support and troubleshooting during scale-up processes. Quality Assurance : Implement quality control measures to ensure consistency and reliability of polymer materials and finished products. Documentation & Reporting : Prepare detailed technical reports, data sheets, and documentation for internal and external stakeholders. Regulatory Compliance : Stay current with industry regulations and ensure that polymer products meet required health, safety, and environmental standards. Qualifications: Education : Bachelor's or Master's degree in Polymer Engineering, Materials Science, Chemical Engineering, Industrial Engineering. Experience : At least 0-1 years of experience in polymer engineering or related industries. Experience in product development, material testing, and polymer processing is highly desirable. Technical Skills : Expertise in polymer chemistry and material properties, Extrusion Knowledge of polymer processing techniques (e.g., injection molding, extrusion, thermoforming). Familiarity with analytical techniques like spectroscopy, chromatography, and microscopy. Proficiency with engineering software (e.g., CAD, simulation tools). Soft Skills : Strong problem-solving and analytical skills. Excellent communication and collaboration abilities. Ability to work independently and as part of a team. Certifications : Relevant certifications in polymer technology or materials science are a plus. Preferred Skills: Experience with sustainable polymers, bio-based polymers, or biodegradable materials. Knowledge of ASTM, ISO, or other industry standards related to polymers. Previous experience in the medical, or packaging industries. Benefits: Competitive salary. Opportunities for professional development and career advancement. A dynamic and collaborative work environment. Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Location : Mohali City : Mohali State : Punjab (IN-PB) Country : India (IN) Requisition Number : 39429 Job Description Business Title Manager- OTC Global Job Title Mgr I Customer Services Global Function Business Services Global Department Customer Services (DEP_BBS2) Organizational Level 7 Reporting to SR. MANAGER/AGM - Customer Service & Sales Support Size of team reporting in and type 7 to 10 Role Purpose Statement Position will be responsible for service delivery management and transformation of Customer Service & Sales Support function from BBS MOH; individual will be leading a team engaged in service delivery of Customer Service & Sales Support, Controls adherence and period end closing & reporting for different regions within BEMEA/BAS/BNA. Identify improvement / automation opportunities within existing process and drive improvement initiatives towards digitalization of Customer Service & Sales Support function. An ideal candidate is a proactive, deadline driven task manager with an eye for process improvement. You are motivated by making an impact on your workplace and thrive on recognizing a challenge, implementing a solution, monitoring success and continuously thinking outside the box to optimize new or existing processes. Passionate about helping clients succeed and committed to delivering exceptional customer service. Empathetic, patient, and understanding when dealing with clients facing financial challenges. Main Accountabilities . Operational Leadership and Team Management: a. Oversee the end-to-end Customer Service & sales order process, ensuring accurate, timely, and efficient order entry, processing, and fulfilment. b. Collaborate with the sales, logistics, and finance teams to ensure alignment on order priorities, timelines, and product availability. c. Monitor order volumes, identify bottlenecks, and implement corrective actions to improve order cycle times. d. Develop and enforce standard operating procedures (SOPs) for the Customer Service & Sale management process. e. Ensure service delivery excellence across global teams, meeting or exceeding client KPIs and SLAs. f. Manage budgets and optimize resource allocation for efficiency and cost-effectiveness. g. Own the strategy for managing customer claims, ensuring quick resolution and maintaining high customer satisfaction levels. h. Lead cross-functional teams to address claims issues that may require investigation or coordination with multiple departments. i. Develop and implement policies to streamline the claims resolution process, reducing the frequency and impact of claims. 2. Customer Support & Guidance Oversight: a. Monitor team performance to ensure that customer issues, concerns, and questions are resolved promptly and professionally. b. Act as an escalation point for complex customer issues that require higher-level intervention or strategic problem-solving. c. Ensure that the team is offering expert financial guidance and consistent communication to clients throughout their participation in the program. 3. Strategic Account Management: a. Ensure the team is addressing high-value clients and at-risk cases with the appropriate attention and action plans. b. Develop and implement strategies for customer retention, minimizing churn, and maximizing the likelihood of successful program completion. c. Collaborate on improving customer satisfaction and service offerings by identifying opportunities for cross-functional initiatives and improvements. d. Lead process optimization initiatives across Customer Service & Sale functions to improve operational efficiency and customer experience. e. Drive automation, AI and technology adoption within the order management and claims processes to enhance scalability, reduce manual errors, streamline workflows and improve client outcomes. f. Design and execute change management strategies to ensure smooth transitions during transformations. g. Engage with global teams and clients to foster collaboration, trust, and buy-in for transformation initiatives. Reporting & Performance Metrics: a. Provide regular reports and dashboards on team performance, customer satisfaction, and program outcomes to senior leadership. b. Analyze key customer success metrics to assess the health of the customer base, identify potential risks, and ensure the achievement of business goals. 5. Customer-Centric Approach: a. Passionate about helping clients succeed and committed to delivering exceptional customer service. b. Empathetic, patient, and understanding when dealing with clients facing financial challenges. c. Build and maintain relationships with internal teams and external clients, fostering open and transparent communication. d. Regularly provide updates to leadership and clients on performance, challenges, and opportunities. e. Act as a trusted advisor to senior management, providing insights and recommendations on improving customer satisfaction and operational performance. 7. Key Competencies: a. Global Mindset: Ability to understand and adapt to cultural nuances and global business practices. b. Customer-Centric Approach: Prioritize client satisfaction and proactively address their needs. c. Transformational Leadership: Drive innovation and navigate complexity to achieve organizational goals. d. Resilience: Thrive in a dynamic environment with competing priorities. Knowledge and Skills Behavior Make decisions aligned to Bunge’s global strategy, business needs and financial goals and explore new perspectives by driving innovation. Cultivate strong relationships and networks, effectively influence others, and develop talent to excel in their current and future roles. Develop data driven strategies aligned with Bunge’s priorities, energize others to action through clear and compelling communication. Technical Ability to partner with other BBS Team Managers to optimize processes across the SSC In depth knowledge of end-to-end OTC process Strong knowledge SAP environment. Process Transition & Transformation Reporting & Analytics (Advance Excel, SharePoint, PowerBI or Tableau knowledge will be an added advantage) Education & Experience Bachelor’s degree in business administration, Supply Chain Management, or a related field (MBA or equivalent preferred). 12+ years of experience in Customer Service & Sales Support operations, shared services, or BPO environments, with at least 5 years in a senior leadership role. Proven experience leading large teams and managing cross-functional initiatives in a fast-paced, dynamic environment. Expertise in driving organizational transformation, change management, and stakeholder engagement. Strong understanding of supply chain, logistics, and customer service operations. Familiarity with technologies (e.g., SAP., BI Tools, SharePoint and SaleForce etc.) and automation tools is highly desirable. Experience working in a similar Shared Services Centre setup a distinct advantage Strong Customer Service & Sales Support Domain expertise (end to end OTC function). Six Sigma or GB/Black Belt, Project Management and People management skills. Bunge (NYSE: BG) is a world leader in sourcing, processing and supplying oilseed and grain products and ingredients. Founded in 1818, Bunge’s expansive network feeds and fuels a growing world, creating sustainable products and opportunities for more than 70,000 farmers and the consumers they serve across the globe. The company is headquartered in St. Louis, Missouri and has 25,000 employees worldwide who stand behind more than 350 port terminals, oilseed processing plants, grain facilities, and food and ingredient production and packaging facilities around the world. Bunge is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, transgender status, national origin, citizenship, age, disability or military or veteran status, or any other legally protected status. Bunge is an Equal Opportunity Employer. Minorities/Women/Veterans/Disabled

Location : Mohali City : Mohali State : Punjab (IN-PB) Country : India (IN) Requisition Number : 39444 Job Description Business Title Senior Manager - OTC Global Job Title Mgr II Customer Services Global Function Business Services Global Department Customer Services (DEP_BBS2) Organizational Level 7 Reporting to Size of team reporting in and type 7 to 10 Role Purpose Statement Position will be responsible for service delivery management and transformation of Customer Service & Sales Support function from BBS MOH; individual will be leading a team engaged in service delivery of Customer Service & Sales Support, Controls adherence and period end closing & reporting for different regions within BEMEA/BAS/BNA. Identify improvement / automation opportunities within existing process and drive improvement initiatives towards digitalization of Customer Service & Sales Support function. An ideal candidate is a proactive, deadline driven task manager with an eye for process improvement. You are motivated by making an impact on your workplace and thrive on recognizing a challenge, implementing a solution, monitoring success and continuously thinking outside the box to optimize new or existing processes. Passionate about helping clients succeed and committed to delivering exceptional customer service. Empathetic, patient, and understanding when dealing with clients facing financial challenges. Main Accountabilities . Operational Leadership and Team Management: a. Oversee the end-to-end Customer Service & sales order process, ensuring accurate, timely, and efficient order entry, processing, and fulfilment. b. Collaborate with the sales, logistics, and finance teams to ensure alignment on order priorities, timelines, and product availability. c. Monitor order volumes, identify bottlenecks, and implement corrective actions to improve order cycle times. d. Develop and enforce standard operating procedures (SOPs) for the Customer Service & Sale management process. e. Ensure service delivery excellence across global teams, meeting or exceeding client KPIs and SLAs. f. Manage budgets and optimize resource allocation for efficiency and cost-effectiveness. g. Own the strategy for managing customer claims, ensuring quick resolution and maintaining high customer satisfaction levels. h. Lead cross-functional teams to address claims issues that may require investigation or coordination with multiple departments. i. Develop and implement policies to streamline the claims resolution process, reducing the frequency and impact of claims. 2. Customer Support & Guidance Oversight: a. Monitor team performance to ensure that customer issues, concerns, and questions are resolved promptly and professionally. b. Act as an escalation point for complex customer issues that require higher-level intervention or strategic problem-solving. c. Ensure that the team is offering expert financial guidance and consistent communication to clients throughout their participation in the program. 3. Strategic Account Management: a. Ensure the team is addressing high-value clients and at-risk cases with the appropriate attention and action plans. b. Develop and implement strategies for customer retention, minimizing churn, and maximizing the likelihood of successful program completion. c. Collaborate on improving customer satisfaction and service offerings by identifying opportunities for cross-functional initiatives and improvements. d. Lead process optimization initiatives across Customer Service & Sale functions to improve operational efficiency and customer experience. e. Drive automation, AI and technology adoption within the order management and claims processes to enhance scalability, reduce manual errors, streamline workflows and improve client outcomes. f. Design and execute change management strategies to ensure smooth transitions during transformations. g. Engage with global teams and clients to foster collaboration, trust, and buy-in for transformation initiatives. Reporting & Performance Metrics: a. Provide regular reports and dashboards on team performance, customer satisfaction, and program outcomes to senior leadership. b. Analyze key customer success metrics to assess the health of the customer base, identify potential risks, and ensure the achievement of business goals. 5. Customer-Centric Approach: a. Passionate about helping clients succeed and committed to delivering exceptional customer service. b. Empathetic, patient, and understanding when dealing with clients facing financial challenges. c. Build and maintain relationships with internal teams and external clients, fostering open and transparent communication. d. Regularly provide updates to leadership and clients on performance, challenges, and opportunities. e. Act as a trusted advisor to senior management, providing insights and recommendations on improving customer satisfaction and operational performance. 7. Key Competencies: a. Global Mindset: Ability to understand and adapt to cultural nuances and global business practices. b. Customer-Centric Approach: Prioritize client satisfaction and proactively address their needs. c. Transformational Leadership: Drive innovation and navigate complexity to achieve organizational goals. d. Resilience: Thrive in a dynamic environment with competing priorities. Knowledge and Skills Behavior Make decisions aligned to Bunge’s global strategy, business needs and financial goals and explore new perspectives by driving innovation. Cultivate strong relationships and networks, effectively influence others, and develop talent to excel in their current and future roles. Develop data driven strategies aligned with Bunge’s priorities, energize others to action through clear and compelling communication. Technical Ability to partner with other BBS Team Managers to optimize processes across the SSC In depth knowledge of end-to-end OTC process Strong knowledge SAP environment. Process Transition & Transformation Reporting & Analytics (Advance Excel, SharePoint, PowerBI or Tableau knowledge will be an added advantage) Education & Experience Bachelor’s degree in business administration, Supply Chain Management, or a related field (MBA or equivalent preferred). 8 - 12 years of experience in Customer Service & Sales Support operations, shared services, or BPO environments, with at least 5 years in a senior leadership role. Proven experience leading large teams and managing cross-functional initiatives in a fast-paced, dynamic environment. Expertise in driving organizational transformation, change management, and stakeholder engagement. Strong understanding of supply chain, logistics, and customer service operations. Familiarity with technologies (e.g., SAP., BI Tools, SharePoint and SaleForce etc.) and automation tools is highly desirable. Experience working in a similar Shared Services Centre setup a distinct advantage Strong Customer Service & Sales Support Domain expertise (end to end OTC function). Six Sigma or GB/Black Belt, Project Management and People management skills. Bunge (NYSE: BG) is a world leader in sourcing, processing and supplying oilseed and grain products and ingredients. Founded in 1818, Bunge’s expansive network feeds and fuels a growing world, creating sustainable products and opportunities for more than 70,000 farmers and the consumers they serve across the globe. The company is headquartered in St. Louis, Missouri and has 25,000 employees worldwide who stand behind more than 350 port terminals, oilseed processing plants, grain facilities, and food and ingredient production and packaging facilities around the world. Bunge is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, transgender status, national origin, citizenship, age, disability or military or veteran status, or any other legally protected status. Bunge is an Equal Opportunity Employer. Minorities/Women/Veterans/Disabled

3 - 5 Years 1 Opening Pune Role description Role Proficiency: Independently develops error free code with high quality validation of applications guides other developers and assists Lead 1 – Software Engineering Outcomes: Understand and provide input to the application/feature/component designs; developing the same in accordance with user stories/requirements. Code debug test document and communicate product/component/features at development stages. Select appropriate technical options for development such as reusing improving or reconfiguration of existing components. Optimise efficiency cost and quality by identifying opportunities for automation/process improvements and agile delivery models Mentor Developer 1 – Software Engineering and Developer 2 – Software Engineering to effectively perform in their roles Identify the problem patterns and improve the technical design of the application/system Proactively identify issues/defects/flaws in module/requirement implementation Assists Lead 1 – Software Engineering on Technical design. Review activities and begin demonstrating Lead 1 capabilities in making technical decisions Measures of Outcomes: Adherence to engineering process and standards (coding standards) Adherence to schedule / timelines Adhere to SLAs where applicable Number of defects post delivery Number of non-compliance issues Reduction of reoccurrence of known defects Quick turnaround of production bugs Meet the defined productivity standards for project Number of reusable components created Completion of applicable technical/domain certifications Completion of all mandatory training requirements Outputs Expected: Code: Develop code independently for the above Configure: Implement and monitor configuration process Test: Create and review unit test cases scenarios and execution Domain relevance: Develop features and components with good understanding of the business problem being addressed for the client Manage Project: Manage module level activities Manage Defects: Perform defect RCA and mitigation Estimate: Estimate time effort resource dependence for one's own work and others' work including modules Document: Create documentation for own work as well as perform peer review of documentation of others' work Manage knowledge: Consume and contribute to project related documents share point libraries and client universities Status Reporting: Report status of tasks assigned Comply with project related reporting standards/process Release: Execute release process Design: LLD for multiple components Mentoring: Mentor juniors on the team Set FAST goals and provide feedback to FAST goals of mentees Skill Examples: Explain and communicate the design / development to the customer Perform and evaluate test results against product specifications Develop user interfaces business software components and embedded software components 5 Manage and guarantee high levels of cohesion and quality6 Use data models Estimate effort and resources required for developing / debugging features / components Perform and evaluate test in the customer or target environment Team Player Good written and verbal communication abilities Proactively ask for help and offer help Knowledge Examples: Appropriate software programs / modules Technical designing Programming languages DBMS Operating Systems and software platforms Integrated development environment (IDE) Agile methods Knowledge of customer domain and sub domain where problem is solved Additional Comments: Responsibilities & Skills: You should: - Be excited to work with talented, committed people in a fast-paced environment. - Use a data-driven approach and actively work on product & technology roadmap at strategy level and day-to-day tactical level. - Be building, and maintaining high performance responsive micro services with reusable, and reliable code. - Love developing great software as a seasoned product engineer. - Be ready, able, and willing to jump onto a call with a partner to help solve problems. - Be able to deliver against several initiatives simultaneously. - Have a strong eye for detail and quality of code. - Have an agile mindset. - Have strong problem-solving skills and attention to detail. Required Skills (Python): - You are an experienced developer, a minimum of 3+ years of professional experience. - Python experience, preferably both 2.7 and 3.x - Strong Python knowledge - familiar with OOPs, data structures and algorithms. - Work experience & strong proficiency in Python and its associated frameworks (like Flask, FastAPI etc.). - Familiarity with microservice architecture and integration of third-party APIs. - 3+ years building and managing APIs to industry-accepted RESTful standards. - Demonstrable experience with writing unit and functional tests. - Application of industry security best practices to application and system development - Experience with database systems such as PostgreSQL, MySQL, or MongoDB. The following experiences are not required, but you'll stand out from other applicants if you have any of the following, in our order of importance: - Experience with cloud infrastructure like AWS/GCP or other cloud service provider experience - You are a Git guru and revel in collaborative workflows along with CI/CD experience - You work on the command line confidently and are familiar with all the goodies that the Linux toolkit can provide - Knowledge of modern authorization mechanisms, such as JSON Web Token - Good to have front end technologies like - ReactJS, NodeJS Qualifications - Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Skills Python,Api,Python 3.X,Postgresql About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

Additional Information Job Number 25137825 Job Category Engineering & Facilities Location Moxy Mumbai Andheri West, Plot No. B-38, CTS No. 711, Mumbai, Maharashtra, India, 400053 Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment, or machines. Enter and locate work-related information using computers. Operate power lift. Complete the life safety checklist, including the fire-pump run test and generator run test. Inspect fire sprinkler valves and alarm systems. Assist in development of disaster response protocols. Respond and attend to guest repair requests. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and assist individuals with disabilities. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Speak with others using clear and professional language. Visually inspect tools, equipment, or machines. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight. Stand, sit, or walk for an extended period of time. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 2 years of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Moxy is for Play. Seriously. The energetic and stylish alternative to the typical hotel experience, Moxy is designed for always-on guests seeking fun new experiences in the hotel and city they’re in. Our lively communal spaces and energetic Crew help guests have a good time by creating moments of spontaneous playfulness. Moxy Crew take work seriously, but they never take themselves too seriously. They delight in creating a light and playful atmosphere, and are warm and friendly to those around them, welcoming all. We’re looking for people who: love doing it all, always think outside the box, enjoy chatting it up with guests, live in the now but know what’s next, and have high energy and a do-it-yourself attitude. If you’re someone who is thoughtful, spirited and loves serving up huge doses of fun, then take a look at our jobs and see if anything catches your eye. In joining Moxy Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JOB DESCRIPTION Job Summary As an Executive Director within Asia Corporate Tax, you will be a collaborative Team Lead, responsible for managing and developing a team of tax professionals, ensuring they function as an integral part of our global Corporate Tax organization with equal responsibility and ownership of their work coverage. The successful candidate must have strong skills and proven experience in: Managing, developing and growing large teams; A track record of developing and executing on a strategic vision for a new function; Global stakeholder collaboration and communication; and Multi-task and adapt to changing priorities with positive thinking. Job Responsibilities Day to day management of a team of around 60 people fostering a culture of teamwork, collaboration, accountability, and high performance Partner and collaborate closely with offshore country tax managers to align the teams goals and priorities with that of the stakeholders they work with, as well as collaborate with cross-functional teams within the India Corporate Centre to leverage those relationships Ensure seamless integration and communication between the India Corporate Centre Tax team and global tax teams across various geographies and business units of JP Morgan Manage India Corporate Centre Tax team deliverables and priorities and ensure alignment with the global tax teams Participate in developing the team’s strategic plan and ensure goals and objectives are being measured and achieved on an individual and team level Drive strategic development and focus of the team as we build out more capability to partner and collaborate with the global tax teams to perform more value add functions Manage and monitor team performance through training, coaching and motivation, drive talent management, continuous improvement and development within the team Ability to be both an individual contributor for ad hoc projects as well as manage the team and, together with the global tax teams, provide technical guidance and oversight on complex tax matters, including international tax planning, transfer pricing, and tax compliance Develop and maintain strong relationships with key internal stakeholders, including senior management, business unit leaders, and global tax team members Identify opportunities for continued process improvement and greater efficiency gains, ensuring consistency across the global Corporate Tax organization Foster a collaborative and inclusive team environment of open communication and fair performance assessment Required Qualifications, Capabilities, and Skills Chartered Accountant or equivalent professional qualification preferred, with 15+ years of experience in tax or finance roles, with a proven track record of managing large teams, preferably in the financial services industry Exceptional leadership skills, with the ability to lead, inspire, motivate, and develop team members Strong strategic thinking and analytical capabilities, with a proactive approach to problem-solving and ability to adapt to change Strong business sense, excellent global stakeholder collaboration, management and communication skills, with the ability to build strong relationships across geographies and functions Proven ability to drive process improvements and implement change in a complex environment Experience in coaching or mentoring employees Demonstrated team building skills and ability to work in a team environment along with experience in managing conflict and adapting to change Operate with a high level of integrity and risk awareness Ability to troubleshoot and resolve issues with an objective view on the appropriate approach Preferred Qualifications, Capabilities, and Skills Proven record of managing and developing a high performing team Experience with and in-depth knowledge of developing and executing on a strategic vision for a new function Knowledge of international tax principles or broad based tax experience ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.

Exciting Opportunity for Graphic Designer We are currently seeking highly skilled and experienced Graphic Designer to become a vital part of our vibrant team. In this role, you'll be instrumental in crafting visually captivating designs that convey our clients' brands and messages across both digital and print mediums. We're looking for someone with a keen creative eye, an unparalleled commitment to precision, and an extensive grasp of design fundamentals. Moreover, we're seeking a candidate with a demonstrated history of producing engaging social media posts, reels and motion graphics. Roles And Responsibilities- Strategic Design Leadership Spearhead the conceptualization and execution of innovative design strategies that align with clients' brand identities and objectives. Provide thought leadership in design, staying ahead of trends and industry developments to ensure designs are cutting-edge and impactful. Creative Direction Lead the creative direction for projects, guiding the design team in translating client briefs into visually compelling solutions. Foster a culture of creativity and experimentation, encouraging team members to push boundaries and explore new design concepts. Brand Stewardship Ensure brand consistency and integrity across all design assets, maintaining a deep understanding of clients' brand guidelines and values. Act as a brand ambassador, advocating for design choices that uphold and enhance the client's brand identity. Collaborative Engagement Collaborate closely with cross-functional teams including marketing, content creators, and developers to integrate design seamlessly into multi-channel campaigns. Facilitate productive brainstorming sessions and design reviews, fostering an environment of collaboration and idea-sharing. Mentorship and Development Provide mentorship and guidance to junior designers, nurturing their growth and development through constructive feedback and support. Encourage continuous learning and skill enhancement within the design team, organizing workshops and training sessions to expand knowledge and expertise. Quality Assurance Uphold high standards of design excellence and quality assurance, conducting thorough reviews to ensure all deliverables meet client expectations and project objectives. Conduct regular audits of design assets to identify opportunities for improvement and optimization. Client Relationship Management Cultivate strong relationships with clients, serving as a trusted advisor and primary point of contact for design-related matters. Actively seek feedback from clients, incorporating their input into design revisions and iterations to ensure satisfaction and long-term partnerships. Innovation and Continuous Improvement Champion innovation within the design team, exploring new tools, techniques, and technologies to enhance efficiency and creativity. Identify opportunities for process improvement and optimization, implementing best practices to streamline workflows and deliver exceptional results. Requirements: Any Graduate degree/diploma or any relevant certification. 3-4 years of experience in the digital marketing landscape and Graphic Design. Proven experience in social media reels & social media graphics. Solid understanding of design principles, typography, color theory, and layout techniques. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects) and other relevant design software. Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams, clients, and stakeholders. Ability to thrive in a fast-paced, deadline-driven environment, remaining adaptable, organized, and focused under pressure. Passion for design and creativity, with a desire to push boundaries and explore new ideas to elevate our brand and design standards. Ability to thrive in a fast-paced, deadline-driven environment, remaining adaptable, organized, and focused under pressure. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Experience: total work: 1 year (Required) Video editing: 1 year (Required) Adobe Illustrator: 1 year (Required) Work Location: In person

Qualification : BE (Mechanical) Work Experience : 7-10 Years Position : Manager (Proposal) Job Description : A) **Proposals 1. Initiating and attending meetings along with the seniors with prospective Clients for Business development and technical visits. 2. Obtaining relevant information from Client via enquiry sheets, data sheets, etc. 3. Evaluation of Client’s requirements & preparing cost estimates for various projects. 4. Reviewing of EOI, BID documents, Technical Annexures, documents, drawings, etc. 5. Interaction with other teams to obtain relevant data inputs and information points for the preparation of proposals. 6. Understanding and analyzing technical specifications of equipment’s such as Process Boilers, Power plant equipment, Briquetting / Pelleting Plant, Biomass Fuel, Energy Efficiency, Carbon Credits, Renewable Energy, Bioenergy, Bio-CNG, etc. 7. Ensuring timely submission of Bid/proposals to Clients, Government Portals and Websites. 8. Drafting and amendment of various business contracts/agreements. 9. Preparation and amending of various contracts/agreements. 10. Handling of overseas export assignments and orders. 11. Preparation of DPR (Detailed Project Report) along with Financial Modelling. 12. Compiling and Collation of information from various departments and maintaining reports / databases related to Proposals and Tenders. 13. Interaction with Site Teams and maintaining various Feedback reports and updating the same on a daily/weekly basis to Management. 14. General IT and AutoCAD support to the Projects Team. 15. Provide support in terms of execution and assistance w r t daily tasks. 16. Other minor miscellaneous tasks, as and when required. B) **Tendering 1. Searching and tracking government portals for various Tenders, EOIs, etc. 2. Studying and analyzing tender documents from a commercial and technical perspective. 3. Evaluation of the tender requirement, specifications, scope of work, billing modalities, terms and conditions, etc. 4. Interaction with other teams to obtain relevant data and information. 5. Attending Prebid meetings and Interactions with Clients. 6. Ensuring timely submission of Tenders. 7. Compiling and Maintaining Reports and Databases related to all Tenders, EOIs, etc. Competencies / Skills Required: 1. Experience in making proposals, preferably of biomass boilers. 2. Good communication Skills and ability to work in Teams. 3. Proficiency in MS Excel is mandatory (MS Word, MS PowerPoint, MS Outlook, etc.) 4. Proficiency in AutoCAD. 5. Familiarity with Government Tender / Procurement Portals. Job Type: Full-time Pay: ₹450,000.00 - ₹800,000.00 per year Benefits: Health insurance Paid sick time Paid time off Provident Fund Work Location: In person

Job Description Zendesk is building the next generation of Employee Service products-and we’re making it easier than ever for customers to get started. The Product-Led Growth (PLG) team owns the end-to-end self-service onboarding experience, trials, and in-product configuration flows that accelerate time-to-value for our customers. We’re looking for a Senior Staff Software Engineer (Fullstack or backend) to help define and build the technical foundation for these experiences. From guided onboarding to AI-driven setup, and from embedded integration flows to a full-featured template marketplace, you’ll architect scalable backend services and contribute to the frameworks that power our product-led motion. If you love designing elegant service experiences that are easy to adopt and powerful to scale, this is the role for you. What You’ll Do Lead Engineering Excellence & Innovation Independently lead the system design, development, testing, and deployment of high-quality, efficient software solutions. Work across multiple teams and disciplines to architect reliable, secure, performant, extensible, and scalable solutions for enterprise customers. Make high-impact technical decisions and effectively communicate rationale to engineering teams and stakeholders. Ensure code quality, maintainability, and scalability, adhering to best practices and industry standards. Contribute to the evolution of Zendesk’s architecture, helping to modernize our custom data platform while improving extensibility and performance. Develop and integrate event-driven architectures, ensuring real-time service execution tracking, automation processing, and rule-based workflow execution. Collaborate & Deliver High-Impact Solutions Work closely with Product Managers, Designers, and Engineering Leaders to define and execute on technical strategy. Proactively identify and mitigate potential issues in development, testing, or delivery stages. Participate in application improvement discussions, project initiatives, and feature design to drive continuous enhancements. Build reusable components and code that improve development efficiency and consistency. Participate in code reviews, providing constructive feedback to maintain high engineering standards. Own end-to-end delivery, ensuring features are shipped with high quality, reliability, and performance. Mentor, Guide, and Strengthen the Team Mentor, pair with, and train team members to foster continuous learning and growth. Promote a learning culture within the team, ensuring equal opportunities for skill development. Conduct research and introduce best practices to enhance team efficiency and innovation. Participate in on-call rotations after an initial training period, ensuring system reliability and uptime. Lead common agile development ceremonies, contributing to process improvements. Show strategic forward-thinking and provide technical leadership to drive long-term success. What We’re Looking For Required Qualifications 10+ years of experience in backend or full-stack software engineering, with expertise in enterprise-scale service request workflows, structured service automation, or approval-driven orchestration engines. 8+ years of experience working with Ruby on Rails and relational databases such as MySQL/Aurora designing high-performance, API-driven service management architectures. Strong backend expertise in Ruby on Rails, with experience designing high-scale API-driven service management architectures. Strong expertise in JavaScript and TypeScript, as well as frameworks like React and Redux. Experience with testing libraries such as Cypress, Jest, and React Testing Library. Deep experience working with GraphQL and REST APIs, designing and implementing scalable data layers. Deep knowledge of data modeling for hierarchical service catalogs, structured service request processing, and catalog-driven workflow automation. Experience designing workflow orchestration engines, integrating service automation, approval rules, and fulfillment triggers. Proven ability to architect, design, and deliver large-scale, enterprise-grade software solutions. Strong experience with version control tools, CI/CD pipelines, and modern development workflows. Experience leading and mentoring teams of engineers while collaborating closely with Design, Product, and Engineering counterparts. Expertise in multi-tenant SaaS architecture, ensuring backend scalability, data integrity, and structured service workflow extensibility. Ability to operate autonomously and drive projects forward with minimal oversight. Excellent problem-solving, critical thinking, and collaboration skills. Strong verbal, written, and interpersonal communication skills in English. Preferred Qualifications Experience with ITSM systems or Employee Services systems. Experience designing GraphQL and REST APIs from the ground up. Contributions to enterprise change control or automation tooling. Previous experience with Zendesk’s platform and ecosystem. Tech Stack You’ll Work With Backend: Ruby, Ruby on Rails, MySQL Frontend: JavaScript, TypeScript, React, Redux, GraphQL DevOps & Monitoring: DataDog, CI/CD tools Cloud & Infrastructure: AWS, Kubernetes (nice-to-have) Why You Should Apply Make a real impact. Your work will power thousands of businesses and millions of customer interactions worldwide. Work with a top-tier engineering team. We solve complex problems at a global scale. Lead a critical initiative. Drive the modernization of Zendesk’s Employee Service platform. Grow your career. We invest in leadership development, mentorship, and learning opportunities. Enjoy flexibility. Hybrid-friendly culture with strong work-life balance. Ready to Lead and Innovate? We’d love to hear from you. Apply now and help us shape the future of customer experience. Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here . Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

3 - 5 Years 3 Openings Pune Role description Role Proficiency: Independently develops error free code with high quality validation of applications guides other developers and assists Lead 1 – Software Engineering Outcomes: Understand and provide input to the application/feature/component designs; developing the same in accordance with user stories/requirements. Code debug test document and communicate product/component/features at development stages. Select appropriate technical options for development such as reusing improving or reconfiguration of existing components. Optimise efficiency cost and quality by identifying opportunities for automation/process improvements and agile delivery models Mentor Developer 1 – Software Engineering and Developer 2 – Software Engineering to effectively perform in their roles Identify the problem patterns and improve the technical design of the application/system Proactively identify issues/defects/flaws in module/requirement implementation Assists Lead 1 – Software Engineering on Technical design. Review activities and begin demonstrating Lead 1 capabilities in making technical decisions Measures of Outcomes: Adherence to engineering process and standards (coding standards) Adherence to schedule / timelines Adhere to SLAs where applicable Number of defects post delivery Number of non-compliance issues Reduction of reoccurrence of known defects Quick turnaround of production bugs Meet the defined productivity standards for project Number of reusable components created Completion of applicable technical/domain certifications Completion of all mandatory training requirements Outputs Expected: Code: Develop code independently for the above Configure: Implement and monitor configuration process Test: Create and review unit test cases scenarios and execution Domain relevance: Develop features and components with good understanding of the business problem being addressed for the client Manage Project: Manage module level activities Manage Defects: Perform defect RCA and mitigation Estimate: Estimate time effort resource dependence for one's own work and others' work including modules Document: Create documentation for own work as well as perform peer review of documentation of others' work Manage knowledge: Consume and contribute to project related documents share point libraries and client universities Status Reporting: Report status of tasks assigned Comply with project related reporting standards/process Release: Execute release process Design: LLD for multiple components Mentoring: Mentor juniors on the team Set FAST goals and provide feedback to FAST goals of mentees Skill Examples: Explain and communicate the design / development to the customer Perform and evaluate test results against product specifications Develop user interfaces business software components and embedded software components 5 Manage and guarantee high levels of cohesion and quality6 Use data models Estimate effort and resources required for developing / debugging features / components Perform and evaluate test in the customer or target environment Team Player Good written and verbal communication abilities Proactively ask for help and offer help Knowledge Examples: Appropriate software programs / modules Technical designing Programming languages DBMS Operating Systems and software platforms Integrated development environment (IDE) Agile methods Knowledge of customer domain and sub domain where problem is solved Additional Comments: The Information Security team provides controls, processes, and tools for end-to-end lifecycle management of access. These processes extend the full life cycle from initial request for creation of identity and access, to change and re-certification of access to removal of access and deletion of identity. The typical functionalities are Identity Management for user request provisioning, privileged access, user services, federated access management, Single Sign-On (SSO), API security and access control. Key Responsibilities & Attitude: • Production of UAM technical, process documentation and training materials. • Providing input to management as a subject matter expert. • Good awareness of other IAM tools and the IAM technical landscape, technological developments, and trends. • Strong experience working with business owners and co-ordinating teams across the organisation and 3rd parties to meet technical milestones. • Proficient in integration configuration and implementations of more than one market leading IAM and IAM solution E.g.: SailPoint and CyberArk / Hashicorp / Centrify would be highly beneficial. • Familiarity with implementing Roles Based Access Controls. • Driven and enthusiastic with a 'can-do’ attitude and a strong sense of ownership. • Experience in carrying out application integrations with SailPoint IdentityNow dealing with advanced or custom connectors. • Analyse issue reports and develop software solutions and fixes with responsibility for the delivery, with limited or no supervision. • Monitor system performance trends and identify potential issues. • Experience with QA duties is a plus (usability testing, performance testing, automated testing, test scripts, test cases and test plans). • Security software or internal IT audit experience a plus. Previous Experience: • 3+ years of enterprise software development experience. • Experience of .Net, Core Java, Microsoft SQL, SSIS • Experience of Angular, JavaScript, J-Query. • Experience configuring connectors for Active Directory, Microsoft SQL, Web services/REST • Good to have Cloud-based (Azure and/or AWS) deployments and technologies • Experience in integration with ITSM tools including JIRA and Confluence • Automation of SailPoint configuration using Jenkins, Ansible, Nexus and GitHub • Knowledge or Experience on Container concepts ex: Docker and Kubernetes # Areas Must have 1 Full Stack Development Strong experience in developing enterprise Software Development Extensive experience in developing, debugging and deploying enterprise-level applications using Dotnet framework and Core Java Strong experience in Microsoft SQL Server and SSIS Proficient in frontend development using Angular,Javascript and Jquery 2 Technical Expertise Experience configuring connectors for Active Directory and Microsoft SQL Experience in setting up connectors for Web Services OR REST APIs Experience integrating with ITSM tools such as Jira and Confluence 3 Identity Access Management (IAM) Solid understanding of various IAM tools and the broader IAM technical landscape including emerging technologies and trends Proficient in configuring and implementing integrations with multiple IAM Solutions and experience with Sailpoint / CyberArk/Hashicorp/ Centrify. Strong experience in integrating applications with Sailpoint identity including hands-on with advanced and custom connector development Soft Skills Excellent written and verbal communication skills, with a focus on evidence documentation, assessment reporting, and presenting compliance positions. Capable of analyzing issue reports and independently developing software solutions and fixes with full ownership of delivery and minimal supervision Demonstrated experience in collaborating with businsess stakeholders and coordinating with cross-functional teams across the organization 4 Education and Experience Bachelor's degree in Engineering, Computer Science or related field. 4+ years of experience in software development Good to have 6 Experience with QA responsibilities includng usabiliy testing, performance testing, automation testing and creation of test scripts, test cases and test plans Familarity with security software or internal IT audit process Knowledge in configuring and managing role-based access control systems (RBAC) Skills .Net,Java,Angularjs,Ssis About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.