15.0 - 19.0 years

0 Lacs

chennai, tamil nadu

On-site

As an Associate Art Director at RRD GO Creative, you will play a key role in elevating the creative design team's capabilities, competencies, and deliverables at a strategic client level. Your responsibilities will include providing technical and creative assistance on high-end critical projects, collaborating with the operations team to establish effective frameworks for high-quality project delivery, and partnering with senior resources to develop POCs, innovative alternative solutions, and workflows to strengthen and extend client relationships. You will work closely with Project Managers and Operation Leads to identify new opportunities, assist in reviews and scope, and set up teams. Engaging with client contacts, understanding their briefs, making design decisions, and managing resources for effective project execution will be an essential part of your role. You will also be responsible for maintaining the overall design quality of the teams, working closely with key individuals on critical projects across marketing collateral designs, presentations, and illustrations. Facilitating collaboration between multiple teams with diverse skill sets to achieve superior client outcomes and mentoring the team, assisting in problem-solving, skill improvement, and extended design learning are also key aspects of this position. Required Skills: - 15+ years of experience in a publishing house - Technical proficiency in multiple design tools - Creative mindset with an eye for detail - Effective planning and decision-making skills - Ability to work on Mac-based / Windows-based workstations - Excellent communication and presentation skills - Ability to work effectively in a collaborative environment At RRD, we are a leading global provider of multichannel business communications services and marketing solutions with a strong focus on optimizing customer engagement and streamlining business operations across the complete customer journey. RRD Global Outsourcing (GO) is our division that provides customized business process outsourcing (BPO) and marketing process outsourcing (MPO) services to clients worldwide. With a 30-year track record in leveraging global talent, RRD offers a flexible platform of on-site, off-shore, and near-shore resources to match each task with the right talent on the right shore. We believe that a great work culture is essential to wowing our customers, and our employees" passion, individuality, ideas, and energy are what make us the partner-of-choice to the biggest businesses in the world. If you are looking to be part of a company that is making a difference and offers opportunities for growth and development in a collaborative and innovative environment, we invite you to join our team at RRD GO Creative.,

Posted 4 weeks ago

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Customer Service Representative WKT LOGISTICS PVT LTD

1.0 - 5.0 years

0 - 0 Lacs

punjab

On-site

A Customer Service Representative is responsible for accepting and coordinating all customer/broker requirements efficiently. You will be tasked with completing tracing tasks promptly and ensuring timely scheduling of pick up and delivery appointments. It is crucial to communicate service-related information effectively to relevant parties and prioritize customer satisfaction at all times. Your primary objectives will include organizing order information efficiently, scheduling pick up and delivery appointments, meeting customer requirements, noting load details accurately, updating the system with ETAs, collecting all PODs efficiently, maintaining customer relations, and focusing on personal and professional development. You will be responsible for dispatch communication, ensuring proper communication of service levels, and load information to dispatch and planning teams. Maintaining professional relationships with brokers and customers, adhering to customer requirements, and communicating service delays are also key aspects of the role. To excel in this position, you must possess strong English language skills, manage competing priorities effectively, communicate with internal and external contacts, have knowledge of trucking regulations and geography, and exhibit strong analytical and organizational skills. Passion for customer service, attention to detail, ability to work under pressure, creative problem-solving skills, and teamwork are essential qualities. The ideal candidate should have at least 1 year of customer service experience, system training, and company customer service training. Physical demands include sitting for long periods, and the work environment requires practical problem-solving in a high-stress environment. This is a full-time position with a monthly salary ranging from 18,000.00 to 25,000.00. Benefits include commuter assistance and paid sick time. The job may involve night shifts, rotational shifts, and the ability to commute or relocate to Mohali, Punjab. A Bachelor's degree is preferred, along with proficiency in English language and relevant work experience. Night shift and overnight shift availability are preferred, and the job is not remote. In summary, as a Customer Service Representative, you will play a vital role in ensuring efficient communication, meeting customer requirements, and delivering high-quality service in a fast-paced transportation industry environment.,

Posted 1 month ago

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