6 Education Operations Jobs

Maintain and update CRM records regularly to ensure data accuracy and integrity. Track leads, opportunities, and customer interactions across platforms. Generate daily, weekly, and monthly reports for sales and management teams. Coordinate with sales, marketing, and customer success teams to ensure seamless customer journey management. Manage CRM automation workflows, lead nurturing, and drip campaigns. Identify gaps in CRM usage and suggest process improvements. Ensure proper segmentation and targeting for campaigns. Train and support internal teams on CRM best practices. Handle customer feedback and route issues to the appropriate departments.

Role & responsibilities 1. Student Lifecycle & Re-Registration Management Oversee the complete student re-registration process for all programs, ensuring accuracy, compliance, and timely completion. Develop strategies and communication plans to improve re-registration rates and reduce student dropouts. Collaborate with Student Success and Academic teams to identify and address barriers to student progression and graduation. 2. Student Experience & Engagement Implement proactive outreach programs to engage learners throughout their academic journey. Continuously monitor student satisfaction, identify recurring challenges, and implement process improvements. Oversee effective functioning of th...

As a Client Relationship Associate (CRA) at Leverage, your role involves assisting students in smoothly transitioning from submitting their applications to receiving their CAS (Confirmation of Acceptance for Studies) and completing their enrollment. Your key responsibilities will include: - Submit Applications & Track Progress: Enter student applications accurately and diligently follow up until offer letters are received. - Guide Students: Provide guidance to students on meeting offer conditions and understanding the necessary steps. - CAS & Visa Support: Ensure students obtain their CAS and assist them in preparing for their visa application. - Partner Communication: Maintain effective com...

Business Operations: - Implement efficient processes and standards for the business - Design and monitor metrics that align with overall strategy - Manage contracts and relations with customers and other stakeholders Growth & Business Development - Manage Digital Marketing - Keep the existing customers and community-engaged and retained through various incentives, promotions and offers - Co-ordinate with Schools, Colleges & Coaching Institutions. - Conduct online & offline demos - Conduct Exams - Be comfortable being thrown into largely ambiguous environments, love figuring things out and be energized by new challenges - Be curious, analytical and scientific - evaluate challenges through dat...

Role Overview: The Director, Business Growth & Education Management will be responsible for expanding and strengthening key educational and operational verticals at Ekya Schools. This role demands a visionary yet hands-on leader who can drive business growth, enhance educational impact, and optimize school operations. The Director will oversee existing teams while scaling new initiatives, ensuring alignment with Ekya Schools' vision for innovation and excellence. The role will focus on scaling and managing the below teams: Student Development & Wellbeing - Implementing programs that foster student growth, engagement, and overall well-being. Ekya Learning Centre - Driving innovation in curric...

Maintain and update CRM records regularly to ensure data accuracy and integrity. Track leads, opportunities, and customer interactions across platforms. Generate daily, weekly, and monthly reports for sales and management teams. Coordinate with sales, marketing, and customer success teams to ensure seamless customer journey management. Manage CRM automation workflows, lead nurturing, and drip campaigns. Identify gaps in CRM usage and suggest process improvements. Ensure proper segmentation and targeting for campaigns. Train and support internal teams on CRM best practices. Handle customer feedback and route issues to the appropriate departments.