REQUIREMENTS: Preferably from Cochin Both Male & Female may apply Minimum 2 years of experience in a single organisation Immediate joining availability 1. Technical Support Provide first-level support for hardware, software, and networking issues. Troubleshoot system errors and connectivity problems. Respond to user queries via email, phone, or in person. 2. Installation and Configuration Install and configure computer systems, software, printers, and other IT equipment. Set up new user accounts and profiles in systems (e.g., Windows, email, servers). 3. Maintenance and Monitoring Perform regular maintenance on IT equipment and systems. Monitor performance and ensure system availability and reliability. Maintain backups and ensure data security protocols are followed. 4. Security and Access Control Ensure systems are secure from threats (malware, phishing, unauthorized access). Maintain antivirus software and security patches. Manage permissions and access rights for users. 5. Documentation and Reporting Document issues, solutions, and updates in ticketing systems or logs. Maintain inventory of IT hardware/software assets. Prepare reports on recurring issues or system performance. 6. User Training and Support Assist users in understanding basic functions and software usage. Conduct training for employees on new systems or updates. Provide support during onboarding for new employees. 7. Support for Remote Work & Cloud Tools Assist with VPN setup, remote desktop access, and cloud collaboration tools (e.g., Google Workspace, Microsoft 365). Support video conferencing and online meetings. 8. Coordination with Vendors and External Support Liaise with external service providers or vendors for warranties, hardware issues, or outsourced services. Job Type: Full-time Pay: From ₹18,000.00 per month Benefits: Paid time off Shift: Day shift Work Days: Weekend availability Ability to commute/relocate: Cochin, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: IT support: 2 years (Required) Work Location: In person Application Deadline: 10/06/2025 Expected Start Date: 01/06/2025
A Study Abroad Application Officer is responsible for guiding students through the process of applying to international universities, ensuring all applications are complete and accurate, and providing support related to visa and immigration procedures. They also manage student records, communicate with universities, and assist with pre-departure information. Key Responsibilities: Application Assistance: Guide students through the application process, including course selection, university application, and visa procedures. Documentation: Ensure all required documents are complete, accurate, and submitted on time, including transcripts, recommendation letters, and essays. Visa and Immigration Support: Assist students with visa applications, provide guidance on immigration requirements, and prepare them for visa interviews. Communication and Coordination: Maintain regular communication with students, universities, and embassies to track the progress of applications and provide updates. Record Keeping: Maintain accurate records of student applications, visas, and other key milestones. Pre-Departure Information: Provide guidance and resources to students preparing for their study abroad journey, including information on travel arrangements, accommodation, and cultural adjustments. Additional Skills and Qualifications: Strong communication skills (verbal and written). Attention to detail and organizational skills. Knowledge of visa and admission processes for various countries. Experience in study abroad consulting, visa processing, or related fields. Ability to work independently and as part of a team. Proficiency in relevant computer applications and software. Bachelor's degree in a related field is often preferred. Job Type: Full-time Pay: From ₹20,000.00 per month Benefits: Paid time off Schedule: Day shift Fixed shift Weekend availability Supplemental Pay: Performance bonus Ability to commute/relocate: Kaloor, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Study Abroad: 2 years (Required) Language: English (Required) Work Location: In person Application Deadline: 20/06/2025 Expected Start Date: 20/06/2025
A Study Abroad Application Officer is responsible for guiding students through the process of applying to international universities, ensuring all applications are complete and accurate, and providing support related to visa and immigration procedures. They also manage student records, communicate with universities, and assist with pre-departure information. Key Responsibilities: Application Assistance: Guide students through the application process, including course selection, university application, and visa procedures. Documentation: Ensure all required documents are complete, accurate, and submitted on time, including transcripts, recommendation letters, and essays. Visa and Immigration Support: Assist students with visa applications, provide guidance on immigration requirements, and prepare them for visa interviews. Communication and Coordination: Maintain regular communication with students, universities, and embassies to track the progress of applications and provide updates. Record Keeping: Maintain accurate records of student applications, visas, and other key milestones. Pre-Departure Information: Provide guidance and resources to students preparing for their study abroad journey, including information on travel arrangements, accommodation, and cultural adjustments. Additional Skills and Qualifications: Strong communication skills (verbal and written). Attention to detail and organizational skills. Knowledge of visa and admission processes for various countries. Experience in study abroad consulting, visa processing, or related fields. Ability to work independently and as part of a team. Proficiency in relevant computer applications and software. Bachelor's degree in a related field is often preferred. Job Type: Full-time Pay: From ₹20,000.00 per month Benefits: Paid time off Schedule: Day shift Fixed shift Weekend availability Supplemental Pay: Performance bonus Ability to commute/relocate: Kaloor, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Study Abroad: 2 years (Required) Language: English (Required) Work Location: In person Application Deadline: 20/06/2025 Expected Start Date: 20/06/2025
As an ideal candidate for this role, you should ideally be located in Cochin, Kerala. Both male and female applicants are encouraged to apply. You must possess a minimum of 2 years of experience in IT support within a single organization and be available for immediate joining. Your primary responsibilities will include providing technical support for hardware, software, and networking issues. This involves troubleshooting system errors and connectivity problems while responding to user queries via email, phone, or in person. Additionally, you will be responsible for the installation and configuration of computer systems, software, printers, and other IT equipment. This includes setting up new user accounts and profiles in various systems such as Windows, email, and servers. Maintenance and monitoring tasks will also be a key part of your role. This involves performing regular maintenance on IT equipment and systems, monitoring performance, ensuring system availability and reliability, maintaining backups, and following data security protocols. You will play a crucial role in ensuring security and access control measures are in place to protect systems from threats such as malware, phishing, and unauthorized access. This includes maintaining antivirus software, security patches, and managing permissions and access rights for users. Documentation and reporting are essential aspects of this position. You will be required to document issues, solutions, and updates in ticketing systems or logs, maintain an inventory of IT hardware/software assets, and prepare reports on recurring issues or system performance. User training and support will also be part of your responsibilities. This includes assisting users in understanding basic functions and software usage, conducting training sessions for employees on new systems or updates, and providing support during the onboarding process for new employees. You will also be expected to provide support for remote work and cloud tools, including assisting with VPN setup, remote desktop access, and cloud collaboration tools such as Google Workspace and Microsoft 365. Additionally, you will support video conferencing and online meetings. Furthermore, you will be required to coordinate with vendors and external support for warranties, hardware issues, or outsourced services. This is a full-time position with benefits such as paid time off. The shift for this role is during the day with weekend availability required. You must be able to reliably commute or plan to relocate to Cochin, Kerala before starting work. The application deadline is 10/06/2025, and the expected start date is 01/06/2025.,