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EDM Service Delivery Lead S&P Global

0.0 years

0 Lacs

bengaluru, karnataka, india

On-site

About The Role Grade Level (for internal use): 11 The Team: The Service Delivery team is responsible for ensuring that the EDM Hosted Service is delivered to clients efficiently and effectively. This team typically focuses on managing client relationships, coordinating service operations and resolving any issues that many arise. They work collaboratively to meet client's needs, maintain quality standards, and drive continuous improvement in service offerings. Overall, the service delivery team plays a crucial role in enhancing client satisfaction. Responsibilities Responsible and accountable for Client Communication in Day-to-Day operational delivery, including Change/Technology/Product/Supp...

Posted 4 weeks ago

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