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Tier 2 Support Engineer - Media Platform Humetis Solutions

3.0 - 6.0 years

5 - 15 Lacs

Hosur, Chennai, Coimbatore

Work from Office

Key Responsibilities: Advanced Troubleshooting: Troubleshoot issues related to storage technologies (RAID storage, NAS, SAN), networking, virtual and cloud technologies and clustered environments. Perform in-depth analysis of system logs, network traces, and configurations to identify root causes. Troubleshoot issues related to virtualization technologies, networking (L2/L3, TCP/IP), Linux CLI, Windows Administration, and storage technologies (NAS, SAN, clustered environments). Address issues concerning integrations with third-party creative tools like Adobe Premiere Pro, Avid Media Composer, DaVinci Resolve, and Final Cut Pro X. Customer Communication and Relationship Management: Communicat...

Posted 3 months ago

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