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2.0 years
0 Lacs
India
Remote
Job Description KLDiscovery, one of the largest national eDiscovery providers, is seeking a Data Analyst in India. This position aids our Cyber Incident Response (“CIR”) Department. The Data Analyst will collect, analyze, interpret, and present data-driven insights to help drive informed business decisions. Your insight into data analysis and database management will be pivotal in supporting the CIR department. Remote, work from home opportunity. Responsibilities Collect, clean, and validate large datasets from various internal and external sources. Analyze and troubleshoot issues with data loading to identify trends, patterns, and opportunities for improvement Set up database structures, dashboards, and reports using tools like .... (ex., Excel, PP, etc.) Data extraction on a variety of formats (examples of the various formats) Assist in developing and maintaining data sources Additional responsibilities in support of KLDiscovery's Cyber practice Qualifications Bachelor's Degree with emphasis on programming Strong analytical thinking and problem-solving skills 2+ Years SQL databases, preferably MS SQL, Required 2+ Years of Scripts creation/troubleshooting experience Required 2+ Years Excel VBA Macros/PowerQuery/RegEx Required Cyber Incident Response Backgrounds a plus Why You will Love Working for KLD At KLD we invest in employees and their families by placing their wellbeing first. We offer competitive total compensation that includes base pay, bonus opportunity, inclusive benefits, wellness programs, and perks. We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs. India compensation is based upon the local competitive market. This position is 100% remote, and we offer a high-performance laptop computer, options for wireless headset or external speaker, up to two 24" 2K monitors, and a mobile phone for business use. Paid time off, that offers various time off options to help employees maintain a work-life balance, such as Casual, Earned, Sick, Special Leave, and Holidays! Ongoing learning and development, a focus on continuous professional development through various training and education reimbursement programs. A diverse and inclusive workplace where we all learn, grow, and achieve the greatest heights…together. A surrounding team of mission-driven individuals who genuinely love what they do. Free, fun, interactive and incentivized global wellness program that promotes the wellbeing of our employees. Our Cultural Values Entrepreneurs At Heart, We Are a Customer First Team Sharing One Goal And One Vision. We Seek Team Members Who Are Humble - No one is above another; we all work together to meet our clients’ needs and we acknowledge our own weaknesses Hungry - We all are driven internally to be successful and to continually expand our contribution and impact Smart - We use emotional intelligence when working with one another and with clients Our culture shapes our actions, our products, and the relationships we forge with our customers. Who We Are KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 26 locations across 17 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients. Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management. KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte’s Technology Fast 500. Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers. KLDiscovery is an Equal Opportunity Employer. Show more Show less
Posted 2 months ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Description KLDiscovery, a leading global provider of electronic discovery, information governance and data recovery services, is currently seeking an Associate Manager, Medical Summary Review for an exciting new opportunity. The position will manage departmental operations, ensuring the delivery of high-quality medical record summaries, overseeing the accuracy and timeliness of record compilation, and ensuring compliance with relevant guidelines. Onsite position work opportunity located in Chennai, India. Responsibilities Manage the team within the Medical Record team Monitor standardized procedures for medical record summarization Oversee the timely and accurate compilation of medical records to ensure completeness and prompt delivery Review medical records to verify their accuracy and compliance with all guidelines and regulations Ensure patient identity confidentiality throughout the review process Manage a high-volume team of medical record reviewers, providing training and support as needed Conduct quality control to maintain high standards in summarization Stay updated on industry regulations and best practices related to medical record management Utilize advanced technologies to enhance project flow and summarization automation Collaborate with cross-functional teams to define project scope, objectives, and deliverables Monitor project performance, manage risks, and implement corrective actions as necessary Create BRD (Business Requirements Document) and IRD (Integration Requirements Document) Prepare test case scripts for UAT and production instances Involve in P2P (Push to Production) Process Qualifications Bachelor's degree in healthcare administration, nursing, or a related life science field 9 to 14 years of experience in medical record review, summarization, or life underwriting, including in a team leader or associate managerial role Capability to oversee end-to-end projects Working closely with clients and KLD global team members to understand their business needs and ensure successful delivery. Balance of managerial skills, technical expertise, and client management skills. Working closely with all the key stakeholders to deliver a high-quality output. Strong understanding of medical terminology and healthcare regulations Excellent organizational and communication skills. Proven ability to lead and motivate a team Demonstrated success in defining, tracking and communicating internal and business focused metrics. Project execution Client relationship management Analytical problem-solving Process optimization Team leadership Strategic leadership Communication excellence Technical expertise in various CLM platforms Adaptability and innovation Results driven Experience with AI tools or other advanced technologies is an added advantage, preferred Our Cultural Values Entrepreneurs At Heart, We Are a Customer First Team Sharing One Goal And One Vision. We Seek Team Members Who Are Humble - No one is above another; we all work together to meet our clients’ needs and we acknowledge our own weaknesses Hungry - We all are driven internally to be successful and to continually expand our contribution and impact Smart - We use emotional intelligence when working with one another and with clients Our culture shapes our actions, our products, and the relationships we forge with our customers. Who We Are KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 26 locations across 17 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients. Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management. KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte's Technology Fast 500). Additionally, KLDiscovery is a Relativity Certified Partner and maintains ISO/IEC 27001 Certified data centers around the world. KLDiscovery is an Equal Opportunity Employer. Show more Show less
Posted 2 months ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
DESCRIPTION Position responsibilities: Work as part of global engineering team, reporting directly to the manager based in California. Design, develop and test cloud based eDiscovery management product named ReefReview Be able to understand the requirements given as product backlog, split the tasks to add into sprint backlog with approximately accurate estimates Be able to write technical specifications, address the feedback provided by architects and managers and implement the feature matching the technical specifications Be able to work with test developers to review their test cases and making sure they understood the technical specifications and their test cases cover the feature end to end In this role you will have the opportunity to work across various technologies and platforms. REQUIRED SKILLS Expertise in coding efficient, object-oriented and modularized software. Experience with relational as well as NoSQL databases. Good knowledge of Microsoft .NET, C#, Angular, Azure DevOps, TypeScript, Git, Build scripts and tools Excellent communication skill is a must. Ability and willingness to learn new things. Ability to work independently as well as in a team. Any certification is a plus. Ability to quickly learn the cutting-edge software technologies Ability to move faster along with the team on learning new back end and front-end libraries to be super productive to meet the aggressive deadlines REQUIRED EXPERIENCE 0-2+ years of software development experience. Rich experience Microsoft .NET, SQL Server, Microsoft Azure, PowerShell, C#. Experience working with JavaScript libraries such as Angular, Bootstrap, Node.js, jQuery and Telerik Kendo. DESIRED SKILLS AND EXPERIENCE Experience with any ECMS is a plus. Show more Show less
Posted 2 months ago
5 years
0 Lacs
Lucknow, Uttar Pradesh, India
On-site
M365 e-discovery Primary Skill: Security Systems Support : Provide advanced support for Microsoft Purview (E-discovery), including configuration, deployment, and management Email Threat Detection and Response : Monitor and respond to security incidents using Microsoft Purview (e-discovery) like advance e-discovery, Content search, litigation hold, case management Good understanding of Data Loss Prevention, Azure Information Protection, KQL, Data Governance and Custodian management Policy Management : Develop and enforce procedures to ensure the end-to-end workflow to preserve, collect, review, analyze, and export content that's responsive to your organization's internal and external investigations Troubleshooting : Enable and utilize troubleshooting mode in Microsoft Purview to diagnose and resolve issues related to e-discovery and after creating an eDiscovery case and choosing who has access to it, use the case to search for email, documents, Skype for Business conversations, Teams data, and other content in your organization. You can then preserve the content and export the search results for further analysis Incident Response : Lead incident response efforts, including investigation, containment, eradication, and recovery, Advance Hunting with KQL and search conditions Compliance : Ensure compliance with industry standards and regulatory requirements Integration : Integrate Microsoft Defender with other security tools and platforms Reporting : Generate and analyze reports to identify trends and areas for improvement. Lead and manage a team of security professionals, providing guidance, mentorship, and performance evaluations. Coordinate team activities, set goals, and ensure effective communication and collaboration within the team Training and Support : Provide training and support to end-users and IT staff on email security best practices related to e-discovery Additional Skills : Experience with other Microsoft Solutions such as Auditing, Information Barriers, Records Management, data Governance and security Experience with other Microsoft security products, such as MDO, Email security issues Knowledge on Mail relay services, smtp relays Knowledge of scripting and automation tools (e.g., PowerShell, Microsoft Graph) Preferred certifications include Microsoft Certified: Security, Compliance, and Identity Fundamentals, SC-400, SC-200 Experience: Minimum 5 years of experience in cybersecurity, with a focus on M365 security and Compliance Skills : In-depth knowledge of Microsoft Defender for O365 (security and compliance) Strong understanding of the current threat landscape Experience with incident response and threat hunting Familiarity with email mail flows and compliance standards Excellent problem-solving and analytical skills To clearly understand the client's cybersecurity environment and respective product To monitor, configure, and troubleshoot cybersecurity issues and related monitoring tools To analyze and validate cybersecurity incidents in-detail and help the L3 team with RCA/data or logs collection To enable knowledge transfer/trainings through creation/ maintenance of configuration documents, test plans, operational manuals and provide operational training to L1 team To analyze and fine-tune cybersecurity policies, participate in cybersecurity review calls pertaining to change requests & recommendations on cybersecurity policy changes Show more Show less
Posted 2 months ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
Your Impact The Software Engineer III (Backend) is an experienced engineer that handles complex tasks and contributes significantly to their team's goals. They are expected to start leading small projects or components, while building feature sets / capabilities that are well-crafted and follow Architecture Quality Attributes. What You'll Do Advanced Software Development: Contributes significantly to the development, and Implementation of complicated software solutions, ensuring functionality, scalability, testability and reliability. Helps with System Design & Grooming. Code Quality and Optimization: Upholds and enhances code quality through rigorous review Processes, optimization techniques, and adherence to best practices. Innovative Problem Solving: Addresses complex technical challenges with innovative solutions. Collaboration and Communication: Works effectively within the engineering team and cross-functional teams, collaborating with other engineers, product managers, and stakeholders. Continuous Learning and Adaptation: Stays updated with the latest technology trends and advancements, continually enhancing skills and knowledge. Technical Documentation: Creates and maintains comprehensive technical documentation, ensuring clarity and accessibility of information. Who You Are 5-7+ years of experience in software development, with a demonstrated track record in SaaS or similar environments. 3+ years of professional experience with each of the following: Service Oriented Architecture, Docker-based services, micro-services, API and Data Model Design or Implementation; Experience in playing key roles (for example: development, testing, design, product interfacing,etc) in significant software projects, showing an ability to work effectively both independently and as part of a team. Practical understanding of microservices design patterns and principles, with experience in developing microservices using containerized tools like Docker Knowledge of system architecture, design patterns, and best practices in software development. Strong skills with designing and operating software in a Cloud Provider, such as AWS, Azure, or GCP Strong skills with cloud-based data storage, such as: Relational Databases, NoSQL Stores, data caches, etc. Excellent analytical abilities and problem-solving skills, capable of addressing complex technical challenges. Ability to adapt to new technologies and methodologies, and a mindset geared towards innovation and continuous improvement. Strong and effective communication and teamwork skills, essential for working in a dynamic and collaborative environment with various stakeholders and team members. Strong skills in programming languages and frameworks commonly used in SaaS development. In Particular, Java/Kotlin, Python, C#. Strong skills in designing and developing APIs, basic understanding of HTTP/HTTPS protocols, and proficiency in API documentation. Familiarity with server management, network configurations, and an understanding of cloud services (like AWS, Azure, or Google Cloud). Knowledge of various stages of the SDLC, including design, development, testing, and deployment. Even Better If You Have... Involvement in developing and maintaining large-scale, high-availability software systems. Experience with gRPC and Protocol Buffers for efficient, language-agnostic service-to-service communication Understand how to design and develop from a Security Perspective Experience selecting and extending 3rd party components (commercial or open source) that provide operational leverage. Experience with Continuous Integration and Continuous Deployment (CI/CD) with an emphasis on well-maintained testing pyramid. Experience with Agile development methodologies and practices. Experience using feature or release toggles as a code branching strategy Experience with Contract-first designing and negotiating with other systems (UI or Backend) Experience contributing to technical documentation Perks of DISCO Open, inclusive, and fun environment Benefits, including medical and dental insurance Competitive salary plus discretionary bonus Opportunity to be a part of a startup that is revolutionizing the legal industry Growth opportunities throughout the company About DISCO DISCO provides a cloud-native, artificial intelligence-powered legal solution that simplifies ediscovery, legal document review and case management for enterprises, law firms, legal services providers and governments. Our scalable, integrated solution enables legal departments to easily collect, process and review enterprise data that is relevant or potentially relevant to legal matters. Are you ready to help us fulfill our mission to use technology to strengthen the rule of law? Join us! We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Show more Show less
Posted 2 months ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
The Software Developer is responsible for software development, maintenance, monitoring, problem resolution of development solutions with or within .NET, Relativity or other tools that relate to eDiscovery applications, databases and workflows. This role participates in Information Technology projects from inception of the project through the maintenance phase. The role involves a teamwork approach and close coordination with other departments across all levels of the organization to execute on the analyzing, writing, building and deployment of software with high quality development solutions. Responsibilities Essential Responsibilities: Responsible for the creation and maintenance of moderate to highly complex solutions (including data infrastructure, reporting, and applications) that address the informational and analytical needs of the various groups. Responsible for all phases of the project lifecycle which include requirements gathering, solution design, application development, and system testing. Analyze end user data needs and develop user-oriented solutions which interface with existing applications. Maintain documentation for all work processes and procedures. Make improvement suggestions and adhere to all approved work changes for the team. Interact and partner effectively across all appropriate internal business teams. Provide backup support for all work and project efforts as needed. Assist with team planning and growth strategy. Ensure execution of all industry InfoSec specific compliance matters within the team. Participate in major upgrades to systems, platforms and/or software. Participate or training on business functionality for system end users. Test operation of completed programs, debug as needed. Develop functional unit testing around developed applications for testing automation. Additional Responsibilities/Details: Works with minimal supervision and is responsible for making an established range of decisions, escalating to Manager when necessary and updating Manager on a regular basis Adaptable and able to learn quickly and demonstrate a big picture approach when working onprojects. Qualifications Minimum Education Requirements: Bachelor of Science in Computer Science or related field, or comparable business/technical experience. Minimum Experience Requirements: At least 4 - 7 years of experience of application development experience which includes: programming (database, system, and/or scripting) and working across complex data sets. Front-end technology: Experience in front-end technologies (any): .Net ASP MVC, JavaScript, CSS3 and HTML5, web frameworks (ideally SPA) such as React or Angular Experience with API integration. Development languages: Knowledge of and e xperience with using Visual Studio and C# .Net writing server-side applications. Database and cache: Familiarity with writing SQL queries, using database tables for persistence and connectivity to RDBMS technology such as MS SQL Server or Oracle. Ideally, also familiar with caching mechanisms such as Redis, Memcached or Varnish Demonstrated ability to develop alternative solutions to complex problems and recommend the best solution to the business and project team. Demonstrated advanced analytical, troubleshooting and problem-solving skills. Demonstrated mastery of test strategies and execution. Technical Skills: Proficient in server-side languages and RESTful API design/development Solid understanding of database design/management, ideally also caching mechanisms Some knowledge of authentication and authorization mechanisms such as OAuth 2.0 and JWT Strong experience with both Microsoft Windows Server infrastructure and distributed systems Other Requirements: Experience with version control systems and CI/CD pipelines Experience with containerization technologies such as Docker and Kubernetes Experience in eDiscovery Space is a plus. Relativity / NUIX Platforms experience is a plus. Show more Show less
Posted 2 months ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
It's fun to work at a company where people truly believe in what they are doing! Job Description: Job Summary: The EMS Digital Transformation team is dedicated to identifying, evaluating, and implementing tools and technologies that drive efficiency, streamline processes, and save time across the organization. Our mission is to stay at the forefront of digital innovation, continuously seeking out new solutions that can transform the way we work. As a Digital Transformation Specialist, you will play a crucial role in defining strategic objectives, implementing and managing projects to achieve these objectives, and creating effective reporting mechanisms to evaluate progress. This role requires effective collaboration, an entrepreneurial spirit, a drive to get things done, and the ability to focus on solutions in the face of adversity. Additionally, you will need to understand and communicate complex problems to the senior leadership team to facilitate strategic business decisions. Key Responsibilities: Define and implement strategic objectives for transformation initiatives. Ability to implement and understand technical solutions towards transformation (i.e. Power Automate, AI, etc.) Project manage the implementation of strategic objectives, ensuring timely and successful completion. Create and maintain effective reporting systems to evaluate progress and impact of digital transformation projects. Collaborate with various departments to identify and evaluate new tools and technologies that can enhance efficiency and streamline processes. Communicate complex problems and solutions clearly to the senior leadership team to support strategic decision-making. Foster a culture of innovation and continuous improvement within the organization. Navigate challenges and focus on solutions, demonstrating resilience and adaptability. Qualifications: Proven experience in technology solutions and project management, preferably in digital transformation or related fields. Strong collaboration and communication skills, with the ability to work effectively with cross-functional teams. Entrepreneurial mindset with a drive to identify opportunities and implement solutions. Ability to understand and articulate complex problems and solutions to senior leadership. Experience in creating and managing reporting systems to track project progress and impact. Strong problem-solving skills and the ability to remain focused on solutions in the face of challenges. Preferred Qualifications: Experience in eDiscovery is a plus Experience in the technology or digital innovation sector. Knowledge of current trends and best practices in digital transformation. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records. Show more Show less
Posted 2 months ago
7 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Job Description About KPMG in India KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment. Key Responsibilities Team Leadership: Manage and mentor a team of forensic technology, ensuring efficient workflow and adherence to best practices. Experience of managing 5-10 team members. Digital Forensic and eDiscovery: Hands on experience in digital forensic and eDiscovery. Good understanding on EDRM framework and processes. Client management: Manage communications with internal and external stakeholders. Investigation Oversight: Plan, execute, and document digital forensic investigations related to cybercrime, fraud, and regulatory compliance. Evidence Management: Maintain a strict chain of custody for digital evidence, ensuring integrity and admissibility in legal proceedings. Data Analysis & Reporting: Conduct forensic data acquisition, preservation, and analysis from various digital devices, preparing detailed forensic reports. Incident Response: Lead cyber forensic investigations related to security breaches, network intrusions, and data leaks. Technology Implementation: Utilize advanced forensic tools such as EnCase, FTK, Cellebrite, and other digital forensic software. Cross-Department Collaboration: Work closely with internal teams and look for opportunity for collaboration. Qualifications & Skills Educational Background: BE/B.TECH/MCA/M. Tech-(Computers/Electronics/IT) Experience: 7+ Years Tools – Hands on experience in Cellebrite, Encase, Nuix, Relativity, Splunk, Axiom, SQL and etc. Certifications: Preferred certifications include EnCE, Relativity (RCA, Master), PMP any other industry known certification. Technical Expertise: Strong knowledge of forensic tools, data analytics, and cybersecurity frameworks. Communication & Leadership: Ability to translate complex forensic findings into understandable reports and lead forensic teams effectively. Equal employment opportunity information KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavor for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you. Qualifications BE, Btech, MCA, Mtech Show more Show less
Posted 2 months ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
Your Impact At DISCO, our cloud infrastructure and system control plane are the backbone that enables us to deliver cutting-edge solutions to our clients. As a Software Engineer III on our growing DevOps team, you will be an individual contributor, evolving and managing our AWS-based cloud infrastructure, focused on building and maintaining highly performant observability systems. Your expertise will deliver enhancements to our system's reliability, scalability, security, and the overall success of our cloud-based solution development. Your work will help shape our future cloud strategy through your collaboration with our internal customers, our fellow Engineers. What You'll Do Deliver Systems: Engage actively in coding, code reviews, and technical discussions, ensuring high-quality output. Optimize Performance: Continuously enhance system performance, focusing on meeting internal customer needs using the best practices for designing scalable distributed systems. Architect Systems: Contribute towards the design, development, deployment, and maintenance of scalable, high-performance, easily modifiable distributed systems. Collaborate Cross-Functionally: Collaborate closely with global cross-functional teams to translate requirements into robust technical solutions. Innovative Problem Solving: Addresses complex technical challenges with innovative solutions. Continuous Learning and Adaptation: Stays updated with the latest technology trends and advancements, continually enhancing skills and knowledge. Who You Are A DevOps Engineer with 7+ years of experience (Infrastructure, Observability) 5+ years working with cloud-native applications in AWS 5+ years of writing Infrastructure As Code 4+ years of configuring and Maintaining Linux Systems with Scripting/Automation 4+ years of building and managing modern observability stack (Prometheus, Grafana, ELK, DataDog) 3+ years Scripting Languages An Engineer who enjoys partnering with Engineers across the stack to build, deploy, and maintain highly performant systems An Engineer who prefers to work collaboratively, whether it's learning from or mentoring others. An engineer who is a team player. Even Better If You Have… Experience building and managing PaaS (Platform as a Service) systems for internal customers Experience with Windows Servers, ASP.NET Deployments (WebDeploy) Experience with other cloud platforms such as Azure & GCP 4+ years of automating deployment/scaling of containerized apps 4+ years of experience managing Jenkins / CI-CD Frameworks Experience with Software Development, any tech stack Experience with Cloud Networking (vlan, routing) DISCO's Technology Stack Cloud Provider - AWS: EC2, Lambda, Aurora, Redshift, DynamoDB, ECS, EKS, SQS, SNS, Kinesis, S3, CloudFront, CloudFormation, KMS, CodePipeline, etc. Observability: ELK Stack, OpenTelemetry, Prometheus, Grafana, DataDog, New Relic, Sentry.io Programming Languages: Python, Bash, Kotlin CI/CD: Terraform, Docker, Jenkins, CodeDeploy, GitHub, Artifactory, HashiCorp Consul Perks of DISCO Open, inclusive, and fun environment Benefits, including medical and dental insurance Competitive salary plus discretionary bonus Opportunity to be a part of a startup that is revolutionizing the legal industry Growth opportunities throughout the company About DISCO DISCO provides a cloud-native, artificial intelligence-powered legal solution that simplifies ediscovery, legal document review and case management for enterprises, law firms, legal services providers and governments. Our scalable, integrated solution enables legal departments to easily collect, process and review enterprise data that is relevant or potentially relevant to legal matters. Are you ready to help us fulfill our mission to use technology to strengthen the rule of law? Join us! We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Show more Show less
Posted 2 months ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
What is special about Lighthouse? Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together. What’s unique about this role? Senior Review Associates are attorneys with extensive document review experience who support delivery of managed document review services to Lighthouse eDiscovery clients. Senior Review Associates are responsible for performing first level and quality control review of documents in litigation and investigation matters, collaborating with Lighthouse Review Managers on review strategies and workflows, and effectively incorporating appropriate Lighthouse technologies to ensure quality and timeliness of all managed review deliverables. What will this person do? Perform efficient and accurate first level review of documents for relevance, privilege, confidentiality, issues, redactions, and other topics per project requirements. Perform efficient and accurate quality control review of coding decisions made by first-level review team and provide feedback as needed. Execute and implement quality control strategy in collaboration with Lighthouse Review Managers Identify and escalate substantive and procedural queries and concerns to Lighthouse Review Managers Understand and implement Lighthouse Managed Review technology and workflows. Implement review plans that meet both Lighthouse standards and project specific requirements. Ensure adherence to Lighthouse and client-specific playbooks. Build rapport and cohesion and assist in training, directing, and developing Review Associate team. Assist in troubleshooting technical issues. Participate in process improvement initiatives and other related duties as assigned. Bring your passion and together we will shine. It would also be great if you had the following: Four+ years of experience as a document review attorney with a review provider or law firm Bachelor’s or master’s degree in law Deep experience performing document review for complex financial services and pharmaceutical clients preferred. Ability to execute complex review workflows while adhering to established accuracy targets, project timelines and budget parameters. Self-motivated, with strong sense of ownership and commitment to client satisfaction Knowledge of litigation discovery process and objectives Strong written and oral communication, careful attention to detail, and general technical aptitude Ability to manage competing priorities and work independently or as part of a team. Proficiency as an end user in Relativity, Brainspace, Blackout or comparable platforms Experience implementing matter-tailored quality control measures across a variety of discovery matters. Work Environment and Physical Demands Duties are performed in a typical office environment while at a desk or computer table. Duties require the ability to use a computer, communicate over the telephone, and read printed material, in a quiet and professional setting. Duties may require being on call periodically and working outside normal working hours (evenings and weekends). Lighthouse celebrates and thrives on diversity and is an Equal Opportunity Employer. We hire, train, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We welcome any talents and contributions you can bring to the team and are deeply committed to growing an environment where everyone can feel safe, is respected, and can show up as themselves. Come as you are! As required by applicable pay transparency laws, Lighthouse complies with compensation disclosure requirements for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location, or other relevant factors. The salary range for this position may be tailored to be lower or higher in different talent markets. This role will be eligible to participate in an annual bonus or incentive program. As a trailblazer and catalyst for change, Lighthouse rises to each opportunity to help our clients, and our people do what they do best—shine. This position will work for and be employed by Lighthouse's India subsidiary, which is an independent company located in India. Show more Show less
Posted 2 months ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job Reference # 306084BR Job Type Full Time Your role Do you have a passion for quality? Have you successfully automated test packs and worked in an agile environment? We’re looking for Test Automation Engineer to: implement a test automation strategy – Design, Manage and Automate Test Packs manage, Monitor and improve the infrastructure together with a team of automation engineers deliver within a fast paced agile software development environment liaise with multiple stakeholders at all levels across IT teams and product owners, including international locations comply with the bank wide test strategy when it comes to Standards across Test Tooling, Processes and Frameworks Your team You’ll be working in the eDiscovery Team based in Pune. In recent years, regulatory requirements for firms in the financial services industry have become more comprehensive and complex. Litigations are continuously on the rise, violations are being vigorously investigated and a number of firms have faced highly publicized and expensive sanctions. Our role is to design and implement innovative IT solutions that ensure these complex regulatory requirements are tracked through to solution as well as provide any information necessary to stakeholders to ensure all requirements are ultimately satisfied. We are a global IT team with locations in the US, UK, Switzerland and India while supporting internal clients throughout the world. Your expertise at least 4 years of professional software testing with hands on automation skill proven hands on experience with agile development methodology hands on Experience with Selenium, with Core Java knowledge experience working with BDD Behavior Driven Development, utilizing Cucumber Syntax hands on experience with CI/CD pipelines preferably in Gitlab solid understanding of Testing Process and Test Management tooling like Squash or QC/ALM track record of maintaining test assets when it comes to Regression test packs analytical Ability to Turn Requirements into well written Test Cases, DB Experience, SQL Knowledge About Us UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.. We have a presence in all major financial centers in more than 50 countries. How We Hire We may request you to complete one or more assessments during the application process. Learn more Join us At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs. From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact? Disclaimer / Policy Statements UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. Show more Show less
Posted 2 months ago
6.0 - 5.0 years
0 Lacs
Mohali, Punjab
On-site
Job Title: Project Manager – Legal Services Location: Mohali, Punjab Experience Required: 6+ years Role Overview: We are seeking an experienced and driven Project Manager – Legal Services to lead and manage multiple client-facing eDiscovery projects using industry-standard platforms such as Relativity, iConect, etc. The role involves overseeing cross-functional teams, ensuring project quality and budget adherence, mentoring team members, and serving as the primary liaison with clients. The ideal candidate will bring a mix of strong legal acumen, technical expertise, and leadership experience within the legal services and eDiscovery domain. Key Responsibilities: Client and Project Management Lead and manage 4+ simultaneous projects across 3–4 clients, depending on size and scope. Prepare detailed Statements of Work (SOWs) aligned with client requirements, project specifications, and reporting standards. Collaborate closely with Client Project Managers and Review Managers to ensure successful project execution. Create and manage project budgets with strict adherence to client-approved costs. Provide strategic oversight on technical workflows: search terms, layouts, QC protocols, analytics, etc. Prepare and present project status reports, ensuring transparency and timely updates to clients. Lead internal training plans tailored for dedicated client projects. Team and People Management Directly manage a team of 2 Assistant Project Managers (APMs), 3–4 Team Leads (TLs), and 60–80 Sr. Associates/Associates. Handle team escalations, conduct performance reviews, and provide constructive feedback. Mentor APMs and TLs; identify and support growth opportunities within the team. Drive daily briefings and debriefings to ensure alignment on project protocols and team productivity. Oversee quality control, productivity metrics, and issue resolution across multiple teams. Requirements: Licensed attorney with a strong foundation in legal support and eDiscovery. Minimum 6 years of experience in the legal industry, including 4–5 years in project management within eDiscovery services. Proven experience managing people, resolving team challenges, and mentoring junior staff. Deep understanding of Relativity, iConect, and other major legal platforms. Relativity certification preferred. Hands-on experience with tools and processes related to CIR (Continuous Improvement Review) and MDR (Managed Document Review). Strong technical skills: SharePoint, Advanced Excel, and familiarity with search/query creation, STRs, batching, and data analytics. Excellent verbal and written English communication skills. Must be flexible to work in shifts based on project demands. Ability to work from the office in Mohali. About Iota Analytics Iota Analytics is a legal data science firm offering innovative products and services across litigations and investigations, intellectual property, and tech product development. Our Tech & Data Science Labs empower legal teams to drive growth and velocity through: ▪ NoetherIP – an expert + AI-curated intellectual property analytics engine to support better R&D, patent prosecution, and protection decisions ▪ Centers of Excellence (COEs) for: eDiscovery, Document Review, and Cyber Incident Response Intellectual Asset Management, including technology intelligence, open innovation, reverse engineering, patent portfolio management, prior art searches, and office action response Custom product & data science development Iota’s COEs are uniquely positioned to operate across platforms, leveraging advanced tools and data science to deliver high-velocity outcomes while minimizing risk, time, and cost. All client engagements are handled by carefully selected teams and supported by ISO 27001 and GDPR-compliant infrastructure and processes, ensuring data protection and confidentiality. Headquartered in London, Iota Analytics has growing teams and labs across India. Why Join Iota Analytics? ✅ ISO-certified & officially recognized as a Great Place to Work ✅ Competitive compensation with ample learning opportunities ✅ 5-Day Work Week (Monday to Friday) ✅ Inclusive and growth-focused work environment ✅ Comprehensive Benefits Package, including: Employer-paid medical insurance for self, spouse, and two children Personal accident and term life insurance Generous paid vacation, public holidays, and sick leave Parental Leave for new parents Employee Assistance Program (EAP) offering confidential support services Retirement benefits including Provident Fund and Gratuity Be a part of a forward-thinking company where your leadership makes an impact. Apply today to join the Iota Analytics team! Job Types: Full-time, Permanent Pay: ₹1,024,593.35 - ₹2,596,567.43 per year Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Monday to Friday Morning shift Application Question(s): What is your total years of experience and also mention your experience specific to Project Manager Profile? How many Assistant Project Managers (APMs), Team Leads (TLs), and Sr. Associates you are handling under you? What is your current location and are you comfortable with working from Mohali location? Current Salary? Expected Salary? Notice Period? Work Location: In person
Posted 2 months ago
0 years
0 - 0 Lacs
Mohali, Punjab
Work from Office
Job Title: Trainee – Relativity Location: Mohali, Punjab Experience Required: Fresher About the Role As a Trainee – Relativity , you will receive hands-on training in the end-to-end eDiscovery lifecycle, with a focus on the industry-leading Relativity platform. You will learn to manage and process legal data, assist in the preparation of client-ready datasets, and gain exposure to global eDiscovery tools and workflows. This role is ideal for individuals seeking a career at the intersection of law, technology, and data science. Responsibilities Learn and support Relativity-based workflows including data ingestion, processing, review, and production Assist in managing large volumes of legal data while ensuring quality and compliance Collaborate with cross-functional teams to meet project goals and deadlines Maintain detailed documentation of processes and updates Requirements Bachelor of Technology (Computer Science) Strong proficiency in Microsoft Office and related tools Effective communication skills – both written and verbal Ability to multitask and maintain performance under pressure Quick adaptability to evolving workflows and tools Strong analytical and problem-solving skills Familiarity with SQL is a plus About Iota Analytics Iota Analytics is a legal data science firm offering innovative products and services across litigations and investigations, intellectual property, and tech product development. Our Tech & Data Science Labs empower legal teams to drive growth and velocity through: ▪ NoetherIP – an expert + AI-curated intellectual property analytics engine to support better R&D, patent prosecution, and protection decisions ▪ Centers of Excellence (COEs) for: eDiscovery, Document Review, and Cyber Incident Response Intellectual Asset Management, including technology intelligence, open innovation, reverse engineering, patent portfolio management, prior art searches, and office action response Custom product & data science development Iota’s COEs are uniquely positioned to operate across platforms, leveraging advanced tools and data science to deliver high-velocity outcomes while minimizing risk, time, and cost. All client engagements are handled by carefully selected teams and supported by ISO 27001 and GDPR-compliant infrastructure and processes, ensuring data protection and confidentiality. Headquartered in London, Iota Analytics has growing teams and labs across India. Why Join Iota Analytics? ✅ ISO-certified & officially recognized as a Great Place to Work ✅ Competitive compensation with ample learning opportunities ✅ 5-Day Work Week (Monday to Friday) ✅ Inclusive and growth-focused work environment ✅ Comprehensive Benefits Package, including: Employer-paid medical insurance for self, spouse, and two children Personal accident and term life insurance Generous paid vacation, public holidays, and sick leave Parental Leave for new parents Employee Assistance Program (EAP) offering confidential support services Retirement benefits including Provident Fund and Gratuity Job Types: Full-time, Permanent Pay: ₹19,000.00 - ₹20,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Monday to Friday Morning shift Application Question(s): Have you read the JD properly and to what extent you are Interested in this role? Do you have any relevant Experience or experience in some other profile? Expected Salary? Notice Period or Hoe soon you can join us? What Technical Education Background you have? Work Location: In person
Posted 2 months ago
0 years
0 - 0 Lacs
Mohali, Punjab
Work from Office
Job Title: Trainee – Legal Services Location: Mohali, Punjab Experience Required: Fresher About the Role As a Trainee – Legal Services, you will undergo hands-on training in the complete eDiscovery processing workflow. This includes working with global tools, understanding data input/output requirements, and supporting the delivery of client-ready datasets. This is a fast-paced role designed for candidates looking to build a career at the intersection of law, technology, and data science. Requirements Bachelor of Technology (Computer Science) Strong proficiency in Microsoft Office and related tools Effective communication skills – both written and verbal Ability to multitask and maintain performance under pressure Quick adaptability to evolving workflows and tools Strong analytical and problem-solving skills Familiarity with SQL is a plus About Iota Analytics Iota Analytics is a legal data science firm offering innovative products and services across litigations and investigations, intellectual property, and tech product development. Our Tech & Data Science Labs empower legal teams to drive growth and velocity through: ▪ NoetherIP – an expert + AI-curated intellectual property analytics engine to support better R&D, patent prosecution, and protection decisions ▪ Centers of Excellence (COEs) for: eDiscovery, Document Review, and Cyber Incident Response Intellectual Asset Management, including technology intelligence, open innovation, reverse engineering, patent portfolio management, prior art searches, and office action response Custom product & data science development Iota’s COEs are uniquely positioned to operate across platforms, leveraging advanced tools and data science to deliver high-velocity outcomes while minimizing risk, time, and cost. All client engagements are handled by carefully selected teams and supported by ISO 27001 and GDPR-compliant infrastructure and processes, ensuring data protection and confidentiality. Headquartered in London, Iota Analytics has growing teams and labs across India. Why Join Iota Analytics? ✅ ISO-certified & officially recognized as a Great Place to Work ✅ Competitive compensation with ample learning opportunities ✅ 5-Day Work Week (Monday to Friday) ✅ Inclusive and growth-focused work environment ✅ Comprehensive Benefits Package, including: Employer-paid medical insurance for self, spouse, and two children Personal accident and term life insurance Generous paid vacation, public holidays, and sick leave Parental Leave for new parents Employee Assistance Program (EAP) offering confidential support services Retirement benefits including Provident Fund and Gratuity Job Types: Full-time, Permanent Pay: ₹19,000.00 - ₹20,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Monday to Friday Morning shift Application Question(s): Have you read the JD properly and to what extent you are Interested in this role? Do you have any relevant Experience or experience in some other profile? Expected Salary? Notice Period or Hoe soon you can join us? Education: Bachelor's (Preferred) Work Location: In person
Posted 2 months ago
0 - 1 years
0 Lacs
Gurugram, Haryana
Work from Office
Overview: The Concierge Partner is primarily responsible for providing Consilio’s COBALT clients with support via incoming calls and email. Hosting client training sessions, upon request. Their secondary responsibility is to fulfill all account management requests for Consilio’s COBALT clients (ie. account creations, project access and new engagement tasks). Responsibilities: Customer Satisfaction: 1. Service Level Agreements (SLAs) Ensure 15min response, follow-up and resolution SLAs are being met. 2.Provide the highest level of customer service to further solidify the relationship with Consilio’s COBALT clients by: Assistance with logging into the system, navigating the interface and performing specific tasks. Guidance on advanced features such as searching and exporting. Troubleshoot and resolve support issues. 3.Have a passion for speaking to clients, with expertise in the following areas: Security awareness of caller/user identification and approval polices. Client advocacy when collaborating with other teams and keeping the customer updated on resolution. Awareness of eDiscovery life cycle. Qualifications: Education Requirements: Bachelor’s degree or higher (any discipline). Language Requirements: Multilingual in English AND at least one of the following: Cantonese/German/Mandarin. B2 level proficiency or higher. APTITUDE Digital Intelligence – ability to acquire and apply new knowledge related to digital technology. Digital Literacy – ability to find, evaluate and clearly communicate information through multiple mediums. Experience Requirements: At least 2-3 years - in either customer service, tech support, legal, government, financial or hospitality roles. Operating Systems – Windows and Mac. Microsoft 365 – Office (Excel, Word & PPT), Visio and Sharepoint. Customer Service Requirements: Strong communicator – both written and verbally. Active listener – gains knowledge while engaging with the speaker. Team player – capable of working independently or collaboratively with colleagues as situations arise. Flexibility – to adapt to regional communication styles. Patience & Empathy – when supporting clients of varying technical proficiency. Client advocacy - when collaborating with other teams or when providing the client with status updates. Logical Thinking Requirements: Problem Solver – capable of identifying issues and communicating resolution steps clearly. Assessor – can identify scenarios that require escalation to either Concierge Leadership or other teams. EXTRA CREDIT FOR Previous experience in eDiscovery industry. Previous experience with eDiscovery systems such as Relativity, Everlaw and NUIX. Previous experience with user access systems such as ActiveDirectory and Azure. Existing Consilio employees with at least 1 year tenure. What Shift You’ll Work Tuesday to Saturday 6am to 3pm IST. What We Offer Initial 120 days – working in office schedule of 5 days/week from office. Post 120 days – working hybrid schedule of at least 3 days/week from office. Sightline Administrator certification. Relativity Review Management Specialist certification (RRMS) Sightline Administrator certification. Brainspace Administrator certification BlackOut User certification Health and welfare benefits (including medical, dental, vision, life insurance and EAP). Retirement plan. Paid-time off (PTO). Employee Appreciation (Bonusly) and Referral Reward Programs. Consilio’s True North Values Excellence We strive to make every client our advocate Passion We DO because we CARE Collaboration We win together through teamwork and communication Agility We flex, adapt and embrace change People We value, respect and invest in our teammates Vision We create clarity of purpose and a clear path forward Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Posted 2 months ago
1 years
0 Lacs
Gurgaon, Haryana, India
Hybrid
The Concierge Partner is primarily responsible for providing Consilio’s COBALT clients with support via incoming calls and email. Hosting client training sessions, upon request. Their secondary responsibility is to fulfill all account management requests for Consilio’s COBALT clients (ie. account creations, project access and new engagement tasks). Responsibilities Customer Satisfaction: Service Level Agreements (SLAs) Ensure 15min response, follow-up and resolution SLAs are being met. Provide the highest level of customer service to further solidify the relationship with Consilio’s COBALT clients by: Assistance with logging into the system, navigating the interface and performing specific tasks. Guidance on advanced features such as searching and exporting. Troubleshoot and resolve support issues. Have a passion for speaking to clients, with expertise in the following areas: Security awareness of caller/user identification and approval polices. Client advocacy when collaborating with other teams and keeping the customer updated on resolution. Awareness of eDiscovery life cycle. Qualifications Education Requirements: Bachelor’s degree or higher (any discipline). Language Requirements: Multilingual in English AND at least one of the following: Cantonese/German/Mandarin. B2 level proficiency or higher. APTITUDE Digital Intelligence – ability to acquire and apply new knowledge related to digital technology. Digital Literacy – ability to find, evaluate and clearly communicate information through multiple mediums. Experience Requirements: At least 2-3 years - in either customer service, tech support, legal, government, financial or hospitality roles. Operating Systems – Windows and Mac. Microsoft 365 – Office (Excel, Word & PPT), Visio and Sharepoint. Customer Service Requirements: Strong communicator – both written and verbally. Active listener – gains knowledge while engaging with the speaker. Team player – capable of working independently or collaboratively with colleagues as situations arise. Flexibility – to adapt to regional communication styles. Patience & Empathy – when supporting clients of varying technical proficiency. Client advocacy - when collaborating with other teams or when providing the client with status updates. Logical Thinking Requirements: Problem Solver – capable of identifying issues and communicating resolution steps clearly. Assessor – can identify scenarios that require escalation to either Concierge Leadership or other teams. EXTRA CREDIT FOR Previous experience in eDiscovery industry. Previous experience with eDiscovery systems such as Relativity, Everlaw and NUIX. Previous experience with user access systems such as ActiveDirectory and Azure. Existing Consilio employees with at least 1 year tenure. What Shift You’ll Work Tuesday to Saturday 6am to 3pm IST. What We Offer Initial 120 days – working in office schedule of 5 days/week from office. Post 120 days – working hybrid schedule of at least 3 days/week from office. Sightline Administrator certification. Relativity Review Management Specialist certification (RRMS) Sightline Administrator certification. Brainspace Administrator certification BlackOut User certification Health and welfare benefits (including medical, dental, vision, life insurance and EAP). Retirement plan. Paid-time off (PTO). Employee Appreciation (Bonusly) and Referral Reward Programs. Consilio’s True North Values Excellence We strive to make every client our advocate Passion We DO because we CARE Collaboration We win together through teamwork and communication Agility We flex, adapt and embrace change People We value, respect and invest in our teammates Vision We create clarity of purpose and a clear path forward Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Posted 2 months ago
7 years
0 Lacs
Chennai, Tamil Nadu, India
Description Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.Provide full scope of proactive administration, maintenance, management, configuration and daily operations services for O365 environments.Provide proactive monitoring for O365 environments. This includes for example performance and security monitoring.Provide day to day incident and service request support for O365 environments. This includes for example responding to incidents and providing troubleshooting to resolve them; and responding to service requests, evaluating them and following up to completion.Provide leadership with O365 monitoring, administration, maintenance, management, configuration, daily operations, continuous improvement and problem managementManage O365 compliance requirements (for example: Antivirus, Antispam, Threat Management, DLP, eDiscovery & Hold).Create and maintain RunBooks (for example: daily operations guides, troubleshooting instructions and knowledge articles)Create and maintain reports (for example: user activity, licensing and security reports)Perform and manage Microsoft Support escalationsGuide and train Level1 teams and operational teams with O365.Coordinate efforts and communicate with other teams, for example: internal, customer and vendor/3rd party.Support hybrid Exchange environments, including providing guidance and troubleshooting OnPrem Exchange migrations to O365 OnlineParticipate in sales calls, identify opportunities, support proposal efforts, and support business development managers.We are looking for a seasoned resource with at least 10 years on IT experience and 7 years of experience in the below work loads. One has to cover these below 1. Active Directory / Azure AD 2. Exchange On-Prem 3. Exchange Online 4. SharePoint Online\OneDrive 5. Intune 6. MS Teams 7. Should have hands-On Migrations experience. One should know these 5 and they should be a master of at least 4 of them.Who we are: CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. What you can expect from us: Culture, coworkers, careers. CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.
Posted 2 months ago
0 years
0 Lacs
Hyderabad, Telangana, India
Hybrid
Job Summary:The Associate Project Manager of Client Services plays a crucial role in efficiently managing designated client relationships through expert project management coordination and execution. Candidates should possess 5-8 years of experience in project management or similar positions, with responsibilities including defining and overseeing project scope, timelines, and ensuring the effective delivery of eDiscovery Projects. Responsibilities:The Associate Project Manager will be responsible for:Maintaining proactive communication with clients consistently.Cultivating client relationships conducive to smooth communication and effective problem-solving.Initiating and/or leading kick-off calls or high-level design calls with clients, as well as preparing monthly forecasting and client cost estimates where necessary.Handling review platform-specific tasks, including but not limited to:User requestsDatabase management (archiving/deletion)Creating layouts/views/fields/choices/highlighting/transform setsCreating and executing STR’sCreating and managing batch setsCreating and executing production conflict searchesConsulting on redaction setsReportingProviding matter-specific support on items such as privilege log generation, media tracking, search term formatting and consultation, consultation on processing, production, and review workflow, and creation of standard operating procedures (SOPs).Addressing client issues or promptly escalating them to the Client Services Manager or Senior Project Manager when necessary.Delegating, mentoring, and coaching team members.Troubleshooting issues, recommending solutions, effectively implementing them, and documenting for internal and external stakeholders.Striving to achieve project and revenue utilization targets as outlined in the job profile.Maintaining accurate and up-to-date records regarding the status of all projects.Creating playbooks for all clients to standardize service delivery and promote repeat business.Participating in process improvement initiatives across the organization and collaborating with teammates to standardize and enhance the customer experience.Delegating tasks to team members through continuous training on project-related tasks such as processing and review workflow, productions, etc.Engaging in personal professional development within the department.Exemplifying company values to team members and throughout the department. Qualifications/requirements:Must have 5+years of experince into eDiscovery operations or Client Services.Hands-on experiences with Relativity tools.Must be comfortable working in US Business Hours (India Night Shift) Familiarity with litigation support/eDiscovery platforms for processing and review.Bachelor's degree in Law or Technology.Demonstrated success in managing multiple simultaneous projects with eDiscovery clients and meeting tight deadlines.Excellent oral and written communication skills reflecting a high-quality approach to legal service.Client relationship skills, including proactive management of client expectations, understanding client needs, and consistent adaptation to meet client requirements.Ability to learn quickly and adapt to changing industry trends.Willingness to work night shifts. It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
Posted 3 months ago
2 - 10 years
0 Lacs
Surat, Gujarat, India
On-site
About companyCasepoint provides full eDiscovery capabilities through a powerful, secure, cloud-based platform. We are repeatedly chosen by leading law firms and multinational corporations for their largest matters. On an upward trajectory for almost a decade, Casepoint is looking to expand its team globally. Team cooperation, “work hard, play hard” attitude, open communication, and kindness mark Casepoint’s culture. Number of positions currently vacant: 30Job Location: Surat Job Description:Software Engineers are the brains behind the design, installation, testing and maintenance and client support of software systems. You do more than play around with code; what you write will likely help the business run more smoothly, or provide better service. Knowledge of programming skills is a prerequisite. However, the particular language you will focus on depends on the requirements of the specific project. The role of the Software Engineer is to build high-quality, innovative and fully performing software that complies with coding standards and technical design. Key job responsibilities:Take ownership of customer issues reported and see problems through to resolutionResearch, diagnose, troubleshoot and identify solutions to resolve customer issues at detail levelDevelop and test module as per requirement and time assignedProvide customer support in shift rotationFollow coding standard of organizationFollow the instructions given by superiorCheck-In/Check-Out code and update status in TFSPrepare technical document for the resolved requestFollow standard procedures for proper escalation of unresolved issues to the appropriate internal teams- Transfer or Share Knowledge within teamProvide customer support in shift rotationDaily activity report to Reporting ManagerAdhere to the procedures of the organization Required skills & experience2 to 10 years of experience required.ASP.NET, MVC, .NET CORE C#, MS SQL ServerJavascript, jQuery, AngularJS, Web APIKnowledge of PGSQL, Kendo UI would be add-on. Compensation & culture:Excellent culture produces an excellent product. We value our team members, so we provide a nurturing environment of camaraderie. We recognize talent with competitive compensation and career empowerment.
Posted 3 months ago
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