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5.0 - 7.0 years
3 - 7 Lacs
bengaluru
Work from Office
Overview : In this role, the EDI Support professional will be essential in maintaining and enhancing the electronic data interchange (EDI) operations for a leading nutrition company that offers consumer brands and ingredients for sports, health, and lifestyle. The individual will perform daily support tasks, including monitoring system performance, investigating and resubmitting failed transactions, and providing various other support functions to ensure seamless data exchange. Responsibilities : - Conduct daily checks on EDI systems to ensure smooth operation and identify any issues. - Investigate and resolve failed EDI transactions promptly to minimize disruption. - Resubmit failed tasks a...
Posted 18 hours ago
4.0 - 9.0 years
9 - 19 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Job Location: Bangalore, Chennai, Hyderabad Experience: 4 - 9 yrs Job Type: FTE Note: Looking only for Immediate to 1 week joiners. Must be comfortable for Video discussion. JD Skill Set: EDI Support Analyst Job Description: EDI Support professional experienced in maintaining and enhancing the electronic data interchange (EDI) operations Experience with EDI standards such as ANSI X12, EDIFACT, or XML. Proficiency in Sterling integration or EDIFECS tools Strong analytical skills with attention to detail for identifying and resolving issues. Good understanding on health care EDI transactions like 834, 835, 837, 277, 278 etc. Exposure to EDI inbound and outbound processes Exposure to production...
Posted 2 months ago
2.0 - 5.0 years
6 - 9 Lacs
Hyderabad
Work from Office
Roles & Responsibilities Upon successfully completing training, demonstrate competency in supporting internal and external software components to achieve positive outcomes. Handle inbound software support requests via multiple means (portal, email, telephone, and chat) TIER 1 AND 2 SUPPORT. Send outbound communications to clients regarding file or communication failures. Accurately record customers' issue(s) and actions taken (internal & external) using ticketing software. Achieve all departmental KPIs and individual performance goals. Alert management of trends based on ticket patterns and client feedback. Participate in on-call support rotation for after-hours coverage. Create internal eng...
Posted 3 months ago
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