EDI Support Engineer

5 - 7 years

6 - 14 Lacs

Posted:18 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

EDI Support Specialist

Key Responsibilities

Daily EDI Operations

  • Monitor EDI systems daily to ensure optimal performance
  • Identify and troubleshoot failed EDI transactions to minimize disruptions
  • Resubmit failed tasks and validate accurate data exchanges

Issue Resolution & Collaboration

  • Collaborate with the EDI team on complex troubleshooting
  • Support end-users and provide training to improve EDI utilization
  • Document recurring issues, resolutions, and system performance metrics

System Maintenance & Support

  • Maintain records of daily activities and system health
  • Assist in mapping and configuration tasks when needed
  • Liaise with business stakeholders for process improvements

Qualifications & Skills

Minimum Qualifications

  • Experience with EDI standards such as ANSI X12, EDIFACT, or XML
  • Proficiency in IBM Sterling integration tools
  • Strong analytical and problem-solving skills
  • Effective verbal and written communication skills
  • Ability to work independently and manage daily tasks efficiently

Preferred Qualifications

  • Experience with Gentran mapping or similar EDI tools
  • Understanding of supply chain and logistics processes
  • Familiarity with SAP integration
  • Exposure to data visualization tools like Tableau or Power BI

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