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7.0 - 12.0 years
20 - 22 Lacs
Gurugram
Work from Office
The eDA Lead will play a critical role in designing, implementing, and managing enterprise digital automation strategies for our pharmaceutical client. This role requires deep expertise in Veeva CRM, Omnichannel Engagement (OCE), and related technologies to enhance commercial operations, streamline processes, and improve HCP (Healthcare Professional) engagement. As the eDA Lead, you will collaborate with cross-functional teams, including IT, marketing, sales, and medical affairs, to deliver seamless, compliant, and scalable digital solutions. You will also act as a trusted advisor to the client, ensuring alignment between their business objectives and technology initiatives. Role & responsibilities Lead end-to-end development and deployment of Veeva CLM assets (iDetail, eDetail, Approved Emailers, CLM Presentations). Serve as subject matter expert on Veeva Multichannel CRM, Vault PromoMats, and CLM best practices. Oversee technical scoping, solution design, and build of interactive content using HTML5, JavaScript, and related frameworks. Manage and mentor a team of developers and content producers, ensuring adherence to timelines and quality standards. Coordinate with global stakeholders (brand, medical, regulatory, agencies) to gather requirements and provide technical guidance. Ensure compliance with pharma regulations, data privacy, and Veeva content approval workflows. Troubleshoot and resolve issues related to asset functionality, compatibility, and Veeva integration. Drive innovation by evaluating new features, modules, and automation opportunities within the Veeva ecosystem. Maintain documentation for processes, technical specifications, and best practices. Preferred candidate profile Bachelors degree in Computer Science, Information Technology, or related field. 7+ years experience in digital content production for pharma, with at least 3 years hands-on in Veeva CLM. Strong expertise in Veeva Vault PromoMats, Multichannel CRM, and Approved Email. Proficient in HTML5, CSS, JavaScript, and responsive frameworks (e.g., Bootstrap). Experience leading technical teams and managing multiple projects simultaneously. Solid understanding of pharma regulatory/compliance requirements for digital content. Excellent communication skills; ability to translate business needs into technical solutions. Veeva certifications (Vault, CRM, CLM) are a plus. Experience with global content localization and modular content strategies. Familiarity with Agile/Scrum methodologies. Prior work with animation, interactive media, or advanced analytics in CLM assets.
Posted 3 weeks ago
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