Customer Service (CS) Team Lead at Thane - Manufacturing Industry Hector And Streak Consulting

7.0 - 10.0 years

20 - 22 Lacs

thane

Hybrid

We have career opportunity with leading manufacturing MNC company in Thane. Role : Team Lead - Customer Service in Chemical / Pharma / API Intermediates manufacturing industry. Candidates prefered from above industry only. Purpose of the Position The Customer Service (CS) Team Lead plays a pivotal role in translating the CS India strategy into operational execution. They lead day-to-day CS operations, ensure timely delivery of services, and collaborate across functions (Sales, SCM, Logistics) to maintain smooth customer service processes. Key Responsibilities : Strategic & Operational Leadership Align with Head of CS India and CS Hub Lead to implement regional strategy and KPIs. Lead and man...

Posted 1 month ago

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Team Lead - Customer Service Evonik

8.0 - 10.0 years

0 Lacs

Thane, Maharashtra, India

On-site

Job Title : Team Lead Customer Service Reporting To : Head - Customer Service (India Region) Entity : Evonik India Pvt. Ltd. Work Location : Thane Purpose of the position: The role of the CS Team Lead is in conjunction with the Head of CS & team members to jointly translate the CS India strategy into operational elements. The Team Leader operationally leads the teams, answers team members questions and provide advice coordinating with supervisor and related functions. The CS Team Lead, has the responsibility to lead day-to-day operational CS activities with the CS team on the local platform, to meet the needs of the internal and external customers. The CS Team Lead ensures that the CS worklo...

Posted 3 months ago

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