5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

You will lead and manage day-to-day operations for customer support teams. You will drive performance improvement initiatives to meet and exceed SLAs and KPIs. Collaborate with cross-functional teams including product, technology, logistics, and marketing to streamline workflows and boost team productivity. You will lead or participate in project planning, execution, and implementation of operational improvements related to e-commerce support, automation, and scalability. Monitor team metrics and implement coaching strategies to support team development. Ensure compliance with internal processes and quality standards. Identify process gaps and lead initiatives to improve service delivery, re...

Posted 3 weeks ago

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Customer Service Manager Euler Motors

4.0 - 8.0 years

0 Lacs

noida, uttar pradesh

On-site

As the leader of the customer support teams, you will be responsible for overseeing and managing the day-to-day operations. Your primary focus will be to drive initiatives aimed at improving performance to not only meet but exceed SLAs and KPIs. Collaboration with various cross-functional teams, such as product, technology, logistics, and marketing, will be essential in streamlining workflows and enhancing team productivity. Your role will involve leading or actively participating in project planning, execution, and implementation of operational improvements, particularly in the realms of e-commerce support, automation, and scalability. Monitoring team metrics and implementing effective coac...

Posted 4 months ago

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Marketing Communications Intern Chapter 2 Drip

0.0 - 4.0 years

0 Lacs

maharashtra

On-site

The Sales Intern position offers a unique opportunity to gain hands-on experience in retail sales, customer relationship management, and the fashion industry. You will assist the sales team in various activities to ensure our customers have an exceptional shopping experience. Your responsibilities will include supporting sales operations by managing the store, handling inquiries, and assisting in closing sales. Additionally, you will organize stock, manage inventory, and maintain visually appealing displays. You will engage with customers, provide styling advice, address inquiries, and offer product information in line with brand values. As a Sales Intern, you will conduct market research to...

Posted 5 months ago

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