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3.0 - 6.0 years

4 - 8 Lacs

pune

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1. Streamline workflows via SOPs for efficiency & scalability 2. Lead tech strategy & digital transformation 3. Manage IT systems, infra & Shopify 4. Oversee e-com & booking platforms 5. Analyze data to drive growth & CX Required Candidate profile • 3+ yrs in E-commerce/IT management hotel • IT & Ops background (beauty/hospitality focus a plus) • ERP/CRM Shopify, HTML/CSS • Strong IT infra & project mgmt certificates (PMP, ITIL, Six Sigma)

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2.0 - 5.0 years

3 - 4 Lacs

chennai

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To work in E-Commerce Platforms on work related to E-Commerce sales, Billing, Despatch, Installation and return Goods Coordination. Supports the day-to-day operations of an online Sales. Should be a Graduate. Required Candidate profile Good Computer knowledge, Minimum 2 years of experiences.

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2.0 - 6.0 years

3 - 4 Lacs

hyderabad

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Operations Manager: Physical & Digital Were looking for a bold, forward-thinking professional who can steer high-performance retail and e-commerce operations, craft exceptional brand experiences at every touchpoint, and flourish in the agile, hustle-driven environment of a start-up. Core Responsibilities Retail Leadership & Brand Presence Oversee daily store operations, team performance, and customer experience standards. Train and mentor staff on brand representation, customer service, and sales excellence. Ensure promotions, offers, and in-store communications align with the brand identity. Support brand initiatives, from product launches and promotions to day-to-day brand tasks. E-Commerce Lead e-commerce operations — from product listings to inventory control — across website, marketplaces, and social commerce. Ensure online product presentation, descriptions, and imagery reflect the brand’s quality and tone of voice. Partner with marketing teams to align online promotions, launches, and campaigns with in-store strategies. Monitor customer feedback across channels to refine brand experience and improve satisfaction. Operational Excellence & Growth Track daily and monthly sales performance. Manage budgets, reconcile financial data, and ensure smooth supply chain flow. Identify operational gaps and implement process improvements for speed, accuracy, and profitability. Team & Culture Hire, onboard, and develop team members for both retail and e-commerce functions. Build a collaborative environment where there’s always someone to help. Maintain a culture of high performance with healthy work-life balance. Qualifications Bachelor's degree. (Preferred - Business Administration or Retail Management). 2-4 years of experience in retail, e-commerce, fashion or operations roles. (preferred but not mandatory). Proficiency in using AI tools and technology to enhance efficiency. Familiarity with inventory management and supply chain processes. Working knowledge of tools like Microsoft Office (Preferred Excel). Proficiency in Shopify or inventory management systems is a plus. Strong leadership and team management skills. Effective communication and problem-solving skills. Proficiency in English & Hindi is a must (Telugu optional but preferred). Excellent organizational and multitasking abilities. Adaptability to dynamic and changing priorities. Hyderabad | Full-Time, In-Office | Relocation Support

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3.0 - 8.0 years

4 - 5 Lacs

hyderabad

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Designation: Assistant Manager - Sales Operations & Online Fulfillment Organization Name: CENTRAL BOOKS converted into CBS HUB PVT LTD Company Profile Since inception in 1947, Central Books has been serving schools, addressing core education supplies for all the curriculum needs. Central book shop prides itself as the leader among National distributors for educational products in Indian Market. Since three generations, CB has been serving kindergarten to twelfth standards. Serving to the customized needs of the schools, we have built a reliable client base with a healthy network bridging Educators, publishers and student- parent community. Our uninterrupted association with all of them speaks of Central Books reliability and commitment. To name a few clienteles of repute, we are associated officially with corporate school's which have their presence across Pan India, and to name a few Sri Chaitanya Group, Narayana Group Ravindra Bharathi Schools, St Joseph Schools Delhi Public Schools Johnson grammar schools, Geethanjali group schools and Oakridge International Schools. etc. Corporate Office: Banjara Hills Hyderabad-T.S Role Overview We are seeking a proactive and detail-oriented Assistant Manager to oversee sales order processing and coordinate backend operations for our online vertical. The ideal candidate will act as a bridge between the school administration, customer support, purchase, and warehouse teams to ensure smooth, accurate, and timely order fulfilment. Key Responsibilities 1. Sales Order Management Oversee creation and approval of Sales Orders (SO) as per school requirements. Ensure item master mapping, pricing, and BOM selection are accurate and as per final quotation. Coordinate with the sales team to validate PO, discounts, and credit notes. Implement maker-checker process compliance and approvals. 2. Online Backend Operations Manage ERP and Magento syncing for orders, inventory, and tracking. Supervise customer master and product master creation processes. Handle backend issues related to order tracking, delivery status, or return coordination. Act as escalation point for backend customer queries. 3. Cross-Department Coordination Liaise between school admin, customer support, purchase, warehouse, and accounts departments. Coordinate with the Purchase Team for PO and GRN management for online orders. Ensure timely assignment and tracking of inventory to delivery channels. 4. Quality Assurance & Process Adherence Ensure all backend and order-related SOPs are followed with accuracy and discipline. Monitor SLAs and ensure orders are dispatched as per committed timelines. Conduct process audits and suggest improvement opportunities. 5. Team Collaboration & Reporting Support in onboarding and training backend executives or interns. Prepare daily and weekly MIS for management review. Flag system issues or operational delays to senior management with suggested solutions. Required Qualifications & Skills Bachelors degree in Business, Commerce, Operations, or related field (MBA preferred). 35 years of experience in operations, order processing, or backend coordination (preferably in eCommerce or educational services). Hands-on experience with ERP software, backend portals, or Magento-like systems. Strong organizational and communication skills. Ability to multitask, problem-solve, and meet tight deadlines. Key Competencies Accuracy & Attention to Detail Process-Oriented Thinking Strong Interpersonal Coordination ERP/Software Proficiency Proactive Issue Resolution Analytical & Reporting Skills

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0.0 - 3.0 years

1 - 2 Lacs

kolkata

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1. Job Title: Operations Executive Last Mile (15 Vacancies) Location : Amtala, Canning, Mahestala Experience : 2 to 3 years in last-mile e-commerce (XpressBees, Delhivery, Ecom Express, etc.) Qualification : Graduate | Age: 2428 | Male/Female Relocation : Open to relocation within West Bengal/Tripura Responsibilities : Manage daily last-mile delivery operations Lead & coordinate 4050 field staff Ensure on-time delivery and resolve delivery issues Conduct morning briefings & compliance checks Salary : 16,000 to 18,000 + PF + ESI + Allowances + 6L Insurance Apply Now: Sharbani Biswas [Executive Recruitment] 9831067997 sharbani.b@ipsgroup.co.in

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3.0 - 7.0 years

4 - 7 Lacs

noida, kolkata, bengaluru

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Hello Jobseekers!! Greetings From Shining Stars ITPL "We are seeking motivated and experienced Team Leaders to join one of the fast-paced BPO team. The ideal candidate will be responsible for leading, coaching, and motivating a team of customer service/sales representatives to achieve and exceed performance goals." As a Team Leader, you will be responsible for managing, coaching, and motivating a team of BPO agents. Your primary goal will be to drive team performance, ensure all service level agreements (SLAs) are met, and foster a positive and productive work environment. You will be a key player in the daily operations, helping your team succeed and grow professionally. NOTE: - Immediate Joiners Preferred or Max. 15-20 Days of Notice Period Can Be Considered. Fluency in English and Hindi Speaking is Mandatory. Please read the job description carefully before applying. Must be from BPO background. Process We're Hiring For: Kolkata - Insurance Sales and E-commerce Support Bengaluru - E-commerce Sales / E-commerce Support / E-commerce Supply Chain or Seller Collaboration Noida - International Customer Support / Domestic E-commerce Chat / Blended Support Key Responsibilities: Team Leadership & Management: Lead and inspire a team of customer service or sales agents. Monitor team performance against key performance indicators (KPIs) such as sales targets, customer satisfaction scores (CSAT), average handling time (AHT), and first call resolution (FCR). Conduct regular one-on-one meetings, performance reviews, and coaching sessions to drive continuous improvement. Act as a point of escalation for complex customer issues and provide timely, effective resolutions. Training & Development: Identify individual and team training needs and collaborate with the training department to address them. Provide on-the-spot coaching and feedback to improve agent skills, product knowledge, and communication techniques. Support new team members during their onboarding phase to ensure a smooth transition and rapid ramp-up. Operational Excellence: Monitor call queues, ticket volumes, and other operational metrics to ensure service level agreements (SLAs) are met. Generate and analyze performance reports to identify trends, areas for improvement, and best practices. Ensure adherence to company policies, procedures, and quality standards. Proactively address any issues that may impact team morale, performance, or customer experience. Communication & Collaboration: Maintain open and effective communication with your team, peers, and senior management. Collaborate with other departments (e.g., Quality Assurance, Training, HR) to support business objectives. Foster a positive and collaborative team environment that promotes engagement and high performance. Experience: Kolkata: - Insurance Sales - Overall 3 years of experience in BPO sales including 1 year as a Team Leader on paper. E-commerce - Overall 5 years of experience in BPO customer support including 2 years as a Team Leader on paper. Bengaluru: - E-commerce - Overall 4 years of experience including 1 year as a Team Leader on paper in BPO sales or customer support or seller collaboration/supply chain. Having experience in E-commerce will be more preferable. Noida: - Logistic - Minimum 2 years of experience in BPO customer support including 1 year as a Team Leader on paper in international process. E-commerce - Overall 3 years of experience in BPO including 2 years as a Team Leader on paper. Need only female candidate. Skills: Excellent communication skills, both verbal and written. Strong coaching, mentoring, and motivational abilities. Exceptional problem-solving and decision-making skills. Proficiency with CRM software, contact center technology, and performance management tools. Data-driven mindset with the ability to analyze metrics and generate insights. Ability to work in a fast-paced, high-pressure environment. CTC: Kolkata: - Insurance Sales - Max. 4.50 LPA E-commerce - Up to 5 LPA Bengaluru: - E-commerce - Up to - 7 LPA (Sales), 5 LPA (E-commerce Support) and 6.50 LPA (E-commerce Seller Collaboration/Supply Chain) Noida: - Logistic - Max. 7 LPA E-commerce - Up to 5.50 LPA Feel free to connect over call or share your updated resume on WhatsApp @ 9569433682 - Indrajeet Please share this job with your friends/colleagues/any job seeker, so that you can be a helping hand for someone who is/are looking for a job or job change. For more job updates or any job-related query, you can join my WhatsApp group as well, link given: https://rb.gy/elrvxh

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1.0 - 2.0 years

2 - 3 Lacs

gurugram

Work from Office

Post: E-Commerce Executive - Female Job Location: Gurugram / Gurgaon Company Brand: Savvyy (Ladies Inner Wear) Whatsapp/Mobile: 9899546490 Salary Rs. 3 Lacs to 3.5 Lacs PA Qualification: Graduate, BBA, BCA, diploma/ Degree in Fashion. Required Candidate profile Manage Product listings on platforms like Amazon, Flipkart, shopify & company own portal Update Product details, Images, Prices & stock Levels. Monitor Order Processing & ensure timely delivery

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3.0 - 5.0 years

2 - 3 Lacs

chandigarh

Work from Office

Are you a data-driven ecommerce expert with hands-on experience in scaling sales across Amazon, eBay, and other international marketplaces ? Do you thrive in an environment where you manage PPC campaigns, optimize product listings , and take full P&L responsibility across platforms like Amazon.de, Amazon.ae, eBay, Kaufland, and Otto ? Were looking for a strategic, results-oriented specialist who can take ownership of multi-platform growth and drive real performance. Role & responsibilities: 1. PPC Campaign Management & Optimization Plan, launch, and manage PPC campaigns on Amazon, eBay, and related platforms. Optimize bids, keywords, and placements to maximize ROI. Manage ad formats including Sponsored Products, Brand Store Ads, and Display Ads. 2. Keyword Research & Data Analytics Conduct competitive keyword research using tools like Helium 10 or Jungle Scout. Analyze performance metrics to shape ongoing strategy. Use customer insights to improve conversion rates and profitability. 3. Product Listing & Content Optimization Create and optimize product listings for visibility and conversion. Apply SEO strategies and high-impact visuals to enhance listing quality. 4. Strategic Market Analysis & P&L Oversight Own the Profit & Loss for your campaigns and client projects. Use Market Basket Analysis to spot bundling/cross-selling opportunities. Adjust strategies based on changing budgets and market trends. 5. Marketplace Compliance & Account Health Monitor account health across all platforms. Manage reviews, listing suspensions, and operational issues proactively. 6. Reporting & Collaboration Deliver insightful, actionable reports on performance. Collaborate with creative, content, and product teams to align growth strategies. Maintain regular communication with clients. 7. Localization & Global Market Adaptation Adapt strategies for German and other non-English marketplaces. Use AI and contextual research tools to bridge language gaps and align to local preferences. Preferred candidate profile: 3+ years in ecommerce marketing with strong experience on Amazon, eBay , and global marketplaces. Strong analytical mindset with expertise in Excel/Google Sheets. Experience managing Profit & Loss statements and making strategic decisions based on data. Solid grasp of customer behavior analytics and digital marketing best practices. Communication: Excellent written and spoken English. Ability to work with German-language interfaces using AI tools and research. Perks & Benefits: Exposure to the European eCommerce Market Paid holidays and leave Remote-first work environment Opportunity to lead impactful campaigns across diverse marketplaces

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5.0 - 10.0 years

5 - 9 Lacs

noida

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Job Title: Ecommerce Brand Manager Location: Sector 63, Noida (Onsite) Working Days: Monday to Friday Shift Timings: 12 PM to 9 PM IST Salary : up to 9 LPA (depends on skills and years of experience) ROLE The primary function of the Brand Manager is to ensure the overall success of the company's products on Amazon Canada and North America marketplaces. This includes ensuring the best products for the brand are sourced with defensibility in mind, launching those products effectively, and maintaining a minimum level of profitability per product. The Brand Manager will oversee every area of product success on Amazon Canada/North America, identify solutions or improvements, and coordinate with multiple team members to ensure goals are met. RESPONSIBILITIES Oversee Amazon Canada/North America account operations daily, checking in with each department for daily reports. Oversee and coordinate with the SKU Performance Specialist, PPC Manager, Research & Development Manager, and Product Sourcing Manager to ensure projects are run efficiently for the desired result. Ensure repeatable processes are being utilized in each area mentioned above so that new team members can be onboarded as needed. Check account performance against projections and then prepare and execute corrective or proactive actions. Make optimization adjustments to listings in the front end and back end. Coordinate with the CEO and Integrator on budget, new product concepts, and the future product pipeline of the brand. Stay up to date with all the most cutting-edge technologies and methods. Develop a growth strategy in collaboration with the Integrator and reverse engineer the tasks that will need execution to achieve monthly goals. Determine when products should be discontinued or when supplier negotiation/terms are necessary for the future success of a product.

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15.0 - 24.0 years

6 - 12 Lacs

hyderabad

Work from Office

We are Hiring Head ECommerce Operations for MDN Edify Education Pvt. Ltd. The ideal candidate will bring a strong background in ecommerce platforms (B2B and/or B2C), operational excellence, team leadership, and a passion for digital transformation Required Candidate profile Key Responsibilities: ECommerce Strategy & Execution Vendor Onboarding & Management Customer Care & Support Social Media & Digital Campaigns Logistics & Fulfillment Platform Operations

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3.0 - 8.0 years

1 - 3 Lacs

mumbai

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Job Title: E-commerce Cataloging Executive Experience required : 3 8 years Work Location : Mumbai (Lower Parel) Job Summary: We are seeking a detail-oriented and proactive E-commerce Cataloging Executive to manage and optimize product listings across various e-commerce platforms. The ideal candidate will be responsible for creating, updating, and maintaining product catalogs to ensure accuracy, consistency, and high-quality presentation. Key Responsibilities: Create, upload, and manage product listings on e-commerce platforms such as Amazon, Flipkart, and others. Write compelling and accurate product descriptions, specifications, and attributes. Ensure product images, titles, pricing, and other details are accurate and consistent. Perform regular audits of product listings to maintain quality standards. Optimize product listings using SEO best practices to improve search rankings and visibility. Coordinate with internal teams like photography, marketing, and inventory management to ensure all product information is up-to-date. Monitor competitor listings and pricing strategies to suggest improvements. Troubleshoot any listing-related issues on e-commerce platforms. Generate reports on product performance, inventory status, and pricing. Ensure compliance with platform-specific guidelines and policies. Requirements: 3-8 years of experience in e-commerce cataloging or product listing. Proficiency in e-commerce platforms like Amazon Seller Central, Flipkart Seller,etc. Knowledge of SEO principles and e-commerce best practices. Excellent written and verbal communication skills. Strong attention to detail and organizational skills. Ability to work independently and manage multiple tasks simultaneously. Proficiency in Microsoft Excel and Google Sheets. Experience with product content management systems is a plus. Regards, Aruna Super Knit Industries Contact No. 7718843299

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