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2.0 - 6.0 years

0 Lacs

rewari, haryana

On-site

As a Sales Executive at Harrsion Locks, you will be responsible for driving sales through online and tele-sales channels. Your role will involve handling inbound and outbound prospect calls, converting leads into sales, and building strong relationships with both existing and potential clients. You will be expected to sell products, meet sales targets, and retain customers to increase repeat business. In addition to a competitive CTC, this position offers lucrative incentives based on the targets achieved. You will need to have excellent communication skills, negotiation abilities, and a strong understanding of the sales process. Memorizing scripts and customizing them for clients, along with maintaining client contact details in the CRM system, will be a key part of your responsibilities. The ideal candidate for this role should be a graduate in any stream with experience in online, tele sales, or telemarketing. Proficiency in spoken English is a must, and familiarity with e-commerce and its components will be advantageous. We are looking for highly analytical and self-driven individuals who can develop and maintain business plans to achieve sales targets. This is a full-time position with benefits such as health insurance and leave encashment. The compensation package includes performance bonuses, quarterly bonuses, and yearly bonuses. The work schedule is during the day shift, and proficiency in English is preferred. The work location is in person. If you are passionate about sales, have a knack for building relationships, and excel in a target-driven environment, we encourage you to apply for this exciting opportunity at Harrsion Locks.,

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5.0 - 10.0 years

0 - 0 Lacs

karnataka

On-site

The Data Science Manager - AI Governance; Innovation role at Tesco involves leading a highly skilled team of Data Scientists to gain a better understanding of the business and optimize processes using available data. The Data Science team at Tesco focuses on modeling complex business problems and deploying data products across various areas such as physical stores, online platforms, supply chain, marketing, and Clubcard. There is an emphasis on rotation among Data Scientists to gain expertise in different subjects, with opportunities for learning and personal development. The team works on domains including online, pricing, security, fulfillment, distribution, property, IoT, and computer vision. Collaboration with academic institutions enriches the team's expertise, while regular knowledge sharing events foster a culture of continuous learning. The work environment at Tesco promotes work-life balance, team-building activities, and a relaxed yet engaging culture. As a Data Science Manager, your responsibilities include owning the innovation process across business and technical domains, implementing AI governance frameworks to ensure ethical and responsible practices, and ensuring compliance with relevant regulations and standards. You will lead the team in framing and scoping Data Science problems, line manage Data Scientists, support and mentor team members, and define the strategic direction for the overall team. Collaborating with legal and technical teams, conducting risk assessments, and educating employees on AI policies are also part of the role. You will partner with Engineering to design complex software systems, promote data science within Tesco, and engage with the external Data Science community. Skills required for the role include a strong numerical higher degree in a relevant discipline, expertise in Python and Machine Learning, experience in Software Engineering best practices, familiarity with big-data technologies and cloud platforms, and knowledge of AI governance principles. Strong leadership skills, experience in managing high-performing Data Science teams, driving innovation projects, and collaborating with academic institutions are also essential. A background in the retail sector, logistics, or ecommerce is advantageous but not mandatory. The benefits offered at Tesco include 30 days of leave, retirement benefits, health insurance for colleagues and their families, mental health support, financial wellbeing programs, physical wellbeing facilities on campus, and opportunities to become Tesco shareholders through savings plans. The work environment in Tesco Bengaluru aims to create a sustainable competitive advantage by standardizing processes, delivering cost savings, and empowering colleagues to serve customers better. The Technology team at Tesco comprises over 5,000 experts globally, with dedicated teams in Engineering, Product, Programme, Service Desk, Operations, Systems Engineering, Security & Capability, Data Science, and other roles.,

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2.0 - 4.0 years

0 Lacs

bengaluru, karnataka, india

On-site

???? Were Hiring: Category Executive HealthSense ???? HealthSense is a leading Indian e-commerce brand specializing in the Health & Personal Care category. We offer a wide range of products across Indian Marketplaces & Quick Commerce platforms. Our growth is driven by quality products, warranty-backed trust, and exceptional customer support. Learn More : ???? www.healthsense.in Role: Category Executive HealthSense ???? Location: [Bangalore] ???? Experience: 23 years Key Responsibilities: ???? Data & Market Analysis Track category performance, conduct sell-through analysis, and identify growth opportunities using Excel & data tools. ???? Marketplace Expertise Manage Amazon Seller & Vendor Central accounts, along with other eCommerce platforms. Prior Health & Personal Care experience is a plus. ???? Pricing & Promotions Execute product pricing, discounts, and promotions aligned with marketing strategies. ???? Product Management Handle product specifications, listings, packaging, and assets to strengthen brand presence. ???? Inventory & Stock Health Ensure optimal stock levels, minimize returns, and maintain smooth supply chain flow. ???? Operational Coordination Work closely with warehouses to manage stock movement and fulfilment. ???? Marketplace Optimization Collaborate with account managers for accurate listings and enhanced customer experience. ???? Reporting Prepare and share regular sales, inventory, and performance reports with leadership. Key Requirements: ?? 13 years of experience in category management (Health & Personal Care is a plus) ?? Bachelors degree in Fashion Technology / Management (Masters preferred but not mandatory) ?? Strong analytical skills, Excel proficiency, and eCommerce knowledge Why Join Us ? Be part of a growing health & personal care brand ? Work in a fast-paced, dynamic e-commerce environment ? Opportunity to contribute directly to brand growth and customer success ???? Interested candidates can drop your CV at [[HIDDEN TEXT]]. Show more Show less

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8.0 - 12.0 years

0 Lacs

hyderabad, telangana

On-site

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the Worlds Most Innovative Company according to Forbes, and one of Fortunes 100 Best Companies to Work six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us! The Customer Success team is looking for a driven and detail-oriented Customer Success Manager (CSM). You will have responsibility for a small number of assigned accounts, maintaining a single-minded focus to ensure clients are extracting the most value out of their Salesforce investment. The CSM will have a track record in translating complex technical issues into tangible solutions. Collaboration with our most strategic customers is a main responsibility, demonstrating extensive knowledge of the Salesforce platform. You will forge relationships with your customers, developing a deep technical understanding of their Salesforce implementation, share technical standard methodologies, and act as the point of contact for any major incidents, handling the customers" expectations and communications through the resolution of such incidents. The ideal CSM is a great teammate, enjoys complex challenges, exhibits professionalism, is dedicated to meeting and exceeding expectations, building relationships, has strong collaboration skills, is able to learn new technologies quickly, and uses their time efficiently. The CSM will likely be required to travel to customer sites and may need to be available for some after-hour or weekend coverage depending on the customers" needs. Responsibilities include: - Functioning as the Commerce Cloud Subject Matter Expert (SME) for the technical and operational configuration (and needs) of the customer. - Attaining Trusted Advisor status by developing relationships with key collaborators, site owners, and administrators. - Working closely with the customer to prepare for peak periods and high-traffic sales events by assisting with load and performance testing, configuration, and tuning. - Providing proactive communications in the event of a service degradation or disruption. - Participating in issues and acting as an advocate for customers during the triage and resolution of high severity cases, driving business reliability and customer satisfaction. - Conducting regular checkpoint calls with the customer to review Commerce Cloud releases, performance trends, the status of support cases, and key projects. - Coordinating the resolution of technical issues by engaging multi-functional resources from Support, Engineering, and Client Services. - Providing timely account or issue executive-level summary status reports both internally and to the customer. - Working closely with the Commerce Cloud Success Manager to ensure tight coordination and alignment on all aspects of account management and communication, including Quarterly Success Reviews. - Identifying and advocating for customer product needs with Salesforce Technology and Product teams. - Acting as a proactive liaison and focal point into Salesforce Technology and Product teams and Technical Support Team to address product feature/technical hurdles. - Forewarning customers of technology changes or potential disruptions to their service and advising on mitigation strategies. - Assisting in driving follow-up/completion of recommendations provided as part of technical Accelerators. - Helping customers find solutions via the Commerce Cloud Partner Community or other service offerings that may benefit the customer. - Contributing and collaborating internally to the Salesforce team, sharing knowledge and standard methodologies with team members, contributing to internal projects and initiatives, and serving as a Subject Matter Expert (SME) for specific technical or process areas. Minimum qualifications: - Minimum of 8 years of relevant work experience in Technical Account Management, Project or Program Management, Development, or Technical Services/Architect roles. - Demonstrated technical expertise in Salesforce Commerce Cloud, Customization, Implementation, Product knowledge, Major releases of Salesforce, Different Clouds knowledge, etc. - Strong consulting skills and a validated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations. - Flexibility to work in AMER / APAC hours is a must. - Salesforce Commerce Cloud certifications. - Experience with Salesforce Commerce Cloud preferred (former Demandware Commerce). - eCommerce knowledge is a plus. - Ability to prioritize, multi-task, and perform effectively under pressure. - Experience with cloud computing technologies, SOA, application servers, middleware, enterprise application integrations, databases, security, performance & scalability, ideally in eCommerce or similar applications (ERP, CRM) in a SaaS environment. - Experienced with providing consulting or support to large-scale, enterprise-level accounts with technically complex configurations and high volumes of transactions/load. - Ability to effectively lead efforts to handle complex customer requests and escalations within a multi-functional team. - Good communication skills with a demonstrated ability to effectively communicate and influence at all levels of an organization, including executive level. - Skills for both analyzing technical concepts and translating them into business terms, and for mapping business requirements into technical features. - Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g., extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).,

Posted 2 weeks ago

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0.0 - 4.0 years

0 Lacs

punjab

On-site

As a Computer Operator and Office Assistant for an ecommerce business, your main responsibility will be to manage orders, office tasks, and daily operations. You should have excellent computer skills and basic e-commerce knowledge. The office is located in Phagwara city, with a central setup for easy access. The benefits include comfortable office timings and the opportunity to gain valuable work experience. This is a full-time position with a regular/permanent job type. The working schedule is during the day shift, and there is a possibility of earning a performance bonus. The ideal candidate would have a Bachelor's degree, although it is not mandatory. Fluency in English is preferred for this role. For more information about the company, please visit www.successmakerr.com and www.architects-ida.com. If you are interested in this position, you can contact the employer at +91 7293300009. Additionally, there is an option for a flexible schedule, and the work location is in person. If you are passionate about working in a dynamic environment and possess the required skills, we encourage you to apply for this full-time Computer Operator and Office Assistant position.,

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

As an Ecommerce Marketing Manager at WorthIT, you will play a crucial role in driving marketing strategies for our online portal based in Bengaluru. Your responsibilities will include overseeing sales initiatives, analyzing data, managing projects, and developing marketing plans to boost revenue growth and improve customer satisfaction. To excel in this role, you should possess strong analytical skills, a deep understanding of marketing strategies, and experience in project management. Your knowledge of sales and E-commerce will be essential in executing successful marketing campaigns. Effective communication and interpersonal abilities are key to collaborating with various teams and stakeholders. The ability to thrive in a fast-paced environment, meet deadlines, and adapt to changing market trends is essential for success in this position. A Bachelor's degree in Marketing, Business Administration, or a related field is required. Previous experience in the IT industry or Ecommerce sector will be advantageous. If you are passionate about leveraging your skills to drive marketing initiatives, analyze data, and enhance the customer experience in the dynamic world of E-commerce, we invite you to join our team at WorthIT.,

Posted 4 weeks ago

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2.0 - 6.0 years

0 Lacs

coimbatore, tamil nadu

On-site

As a Product Merchandiser at RKR SURABI located in Coimbatore, you will be responsible for managing product displays, ensuring design development based on current trends, conducting regular market analysis, and creating strategies to enhance sales performance. Your role will involve coordinating with sales and marketing teams to develop promotional plans and ensuring that products are presented attractively to customers. To excel in this role, you should possess strong analytical skills for market analysis and stock management. Excellent communication skills are essential for coordinating with teams and customers. Product management experience is required to handle product displays and inventory effectively. Knowledge of sales and e-commerce is important to boost product visibility and sales performance. Attention to detail, a proactive approach, and the ability to thrive in a fast-paced environment are key qualities for success in this role. Relevant experience in retail or merchandising would be a plus.,

Posted 4 weeks ago

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1.0 - 5.0 years

0 Lacs

karnataka

On-site

The role involves listing new brands and products, enhancing the content of existing products, and planning communications and promotions to drive customer engagement and sales. You will be responsible for conceiving and creating new product discovery content and promotions in line with Smytten's standards. Building storefronts for the app and web, creating promotional pages, and developing consumer incentives will also be part of your responsibilities. Curating a thoughtful discovery and shopping experience for members with a focus on continuous improvement of the overall member experience is essential. To excel in this role, you should possess strong analytical and problem-solving skills. Good interpersonal skills and the ability to work effectively in a team are required. You must be capable of managing multiple work streams and navigating through ambiguity. Proficiency in Excel, including Vlookup, Hlookup, and formulas, is necessary. Strong writing and verbal communication skills are important, along with knowledge of e-commerce and various brands and labels. This is a full-time, permanent role with a contract length of 4 months. The work schedule is in the day shift, and the location of the job is in Bangalore, Karnataka. The work will be carried out in person. Experience in an internship for 1 year and in e-commerce for 1 year is required for this position.,

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8.0 - 12.0 years

0 Lacs

karnataka

On-site

A career at HARMAN Automotive is an opportunity to be part of a global, multi-disciplinary team dedicated to leveraging the power of technology to shape the future. As a Principal Engineer, you will play a pivotal role in developing Android HMI Applications within the Infotainment context and ensuring the seamless delivery of software integration. Your responsibilities will encompass analyzing specifications, crafting high-level designs, maintaining traceability, reviewing unit-level code, and documenting your work on HARMAN product(s). In this role, you will provide technical coordination in software development by comprehending requirements for specific projects/programs and mentoring a team of engineers on skill-building aspects relevant to the project. Your tasks will include requirement analysis, component ownership for Android HMI development, integration of features/libraries from other concepts/products, and active participation in design, development, verification, troubleshooting, and delivery of high-quality products. To excel in this position, you should hold a Bachelor's degree in Computer Engineering, Electrical Engineering, or equivalent, coupled with 8-10 years of experience in Android Application development and integration on embedded platforms using Kotlin, Java, and Jetpack Compose. Proficiency in native C/C++ programming, communication interfaces like JNI, binder/AIDL/HIDL, multimedia frameworks, multi-threaded programming, middleware solution development on the Android environment, and Android application framework is essential. Additionally, familiarity with cloud interfaces, UML state diagrams, sequence diagrams, debugging tools, third-party libraries, APIs, Android SDK, and agile development practices is required. Moreover, possessing code quality orientation, experience in UI design tools like Figma, knowledge of automotive, audio, and e-commerce domains, resourcefulness in problem-solving, structured work approach, proactive mindset, effective communication skills, innovation-driven mindset, and strong team player capability are advantageous. Your willingness to work in Bangalore, India, and ability to successfully complete background investigations and drug screenings are prerequisites for this role. Joining HARMAN Automotive offers a flexible work environment, employee discounts on premium products, extensive training opportunities, competitive wellness benefits, tuition reimbursement, access to fitness facilities and cafeteria, and an inclusive work environment that values professional and personal development. At HARMAN, innovation unleashes next-level technology across automotive, lifestyle, and digital transformation solutions, creating extraordinary experiences and addressing evolving needs. If you are ready to make a lasting impact through innovation, we invite you to be part of our talent community at HARMAN.,

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5.0 - 9.0 years

0 Lacs

haryana

On-site

The position of AKAM- Ecommerce at McCain involves being part of the corporate office with a Pan India role. The primary responsibility is to achieve Volume, Market share & visibility goals for the assigned Ecommerce customers by creating and implementing customer-specific AOC plans. This role requires close collaboration with cross-functional and regional teams to execute plans aimed at growing the business and gaining market share effectively. Key Responsibilities include: - Achieving/Exceeding Volume, Market Share, and User penetration Goals - Implementing, negotiating, and managing Quarterly JBP sign-offs for mutually profitable sales growth - Ensuring delivery of execution KPIs for assigned customers across different regions - Designing & executing RER initiatives to drive recruitment, expansion, and share retention goals - Crafting Online activation plans in collaboration with the performance marketing team - Managing Assortment, Category building initiatives, and exploring new business opportunities - Collaborating with regional sales teams to align execution plans and support them in review - Managing terms of trade with customers to meet both customer expectations and McCain margin requirements - Tracking, reviewing, and driving category-wise growth and shares in assigned accounts - Executing new launches as per aligned launch goals - Ensuring On app availability and analyzing data with Operations Manager & Agency Team The ideal candidate for this role should possess an MBA in Marketing with 5-7 years of experience in a similar role and industry. They should have a strong understanding of Ecommerce/ Quick commerce and the ability to analyze data for meaningful business insights. Excellent collaboration and people skills are essential for building sustainable relationships with multiple stakeholders. Strong business planning, presentation skills, and knowledge of Digital Marketing would be an added advantage. If you are looking to be part of a dynamic and thriving environment, consider applying now to join McCain, a globally recognized brand with a strong presence in households worldwide.,

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1.0 - 5.0 years

0 - 0 Lacs

hyderabad, telangana

On-site

You are passionate about leveraging data-driven insights to curate compelling product catalogs and drive sales in the dynamic landscape of eCommerce. As a Catalog Executive at MUB IT Services, Pvt. Ltd., you will lead the strategic management and optimization of the online retail platform's product listings. Your role will involve creating and updating product listings, optimizing content for search visibility and conversion rates, accurately inputting and validating product information, and utilizing Photoshop skills for image editing. Additionally, you will ensure timely optimization, compliance, and competitor research to maintain catalog integrity and competitiveness in the market. Your continuous focus on customer-centric activities, training and development, and collaboration with team members will contribute to the success of the eCommerce platform and enhance the overall shopping experience for customers. To excel in this role, you must have prior experience in catalog management or related roles, showcasing your ability to manage product listings, optimize content, and ensure catalog accuracy. Strong organizational skills, attention to detail, proficiency in Microsoft Excel or Google Sheets, basic Photoshop skills, content creation abilities, eCommerce knowledge, effective communication skills, adaptability, teamwork, and eagerness to learn and stay updated on industry best practices are essential for success in this position. You should not apply if you lack a minimum of 1 year of experience in catalog management or related roles, proficiency in catalog management tools and platforms, strong analytical skills, experience in data analysis, ability to work collaboratively in a team environment, attention to detail and accuracy in catalog content management, and experience in optimizing product listings or improving sales performance. In return, you will enjoy a 5-day work week with 2 days off, the opportunity to learn more about catalog management, reporting, and advanced Excel, yearly 36 leaves, yearly performance reviews, and on-the-job learning support. Join our team at MUB IT Services, Pvt. Ltd. and be a part of our growth-focused eCommerce & Digital Marketing Agency.,

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0.0 - 4.0 years

0 Lacs

anand, gujarat

On-site

This is a full-time on-site role for an Ecommerce Specialist Fresher MBA at Odyssey Enterprise located in Anand. Your responsibilities will include analyzing data, providing customer service, managing communication, implementing e-commerce strategies, and driving sales. You should possess analytical skills and e-commerce knowledge along with customer service and communication skills. Sales experience, strong problem-solving abilities, and knowledge of digital marketing principles are essential. Proficiency in Excel and other analytical tools is required as well. The ability to work in a fast-paced environment and an MBA degree in a related field will be beneficial for this role.,

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5.0 - 9.0 years

0 Lacs

haryana

On-site

The position of AKAM- Ecommerce at McCain Foods involves playing a key role in the corporate office with a Pan India scope of work. As part of this role, you will be responsible for achieving Volume, Market share & visibility goals for the assigned Ecommerce customers by developing and implementing customer-wise AOC plans. Collaboration with cross-Functional teams and regional teams is essential to execute plans for business growth and market share acquisition effectively. Your key responsibilities will include achieving or exceeding Volume, Market Share, and User penetration Goals, negotiating Quarterly JBP sign-offs for mutually profitable sales growth, ensuring the delivery of execution KPIs for assigned customers, designing and executing RER initiatives, crafting Online activation plans, working on Assortment Management and Category building initiatives, collaborating with sales teams, managing terms of trade with customers, tracking category-wise growth, executing new launches, and ensuring On app availability. To be successful in this role, you should hold an MBA in Marketing with 5-7 years of relevant work experience in the industry, possess sound Ecommerce/ Quick commerce Knowledge, have the ability to analyze data for meaningful business insights, demonstrate strong collaboration and people skills, exhibit strong business planning and presentation skills, and have knowledge of Digital Marketing (which would be an added advantage). If you are looking to be part of a dynamic and thriving environment, join McCain Foods, a globally recognized brand!,

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0.0 - 3.0 years

0 Lacs

west bengal

On-site

Job Description: Are you searching for customer care executive jobs in Kalyani that offer career growth, stability, and an exciting opportunity to work in the booming Ecommerce sector Fusion CX, a global leader in customer experience transformation, is seeking talented individuals to join our team as Customer Care Executives or Customer Service Associates. This customer service role provides an opportunity to support customers of a leading E-Commerce company, ensuring seamless interactions and delivering high-quality service. A large number of positions are available for the Ecommerce customer care executive role in Kalyani; apply now! At Fusion CX, we believe in innovation, customer satisfaction, and empowering our employees. If you're looking for customer service or call center jobs in Kalyani, this is your chance to take your career to the next level. Step into a fast-paced and dynamic work environment and become a customer experience specialist by joining us at Fusion CX. This Fusion CX Kalyani hiring is your opportunity to start or advance your career with a CX leader. With multiple positions available, we are hiring urgently - apply today for Ecommerce customer care executive jobs in Kalyani! As a customer service associate, you will: - Assist customers with inquiries, product details, order-related concerns, refunds, and returns. - Handle customer calls with professionalism and empathy, ensuring a high level of service. - Support e-commerce operations by troubleshooting order processing issues and providing solutions. - Use MS Office and Google tools to document customer interactions and maintain accurate records. - Work collaboratively with team members to enhance customer experience and satisfaction. - Apply analytical and logical reasoning to identify problems and propose solutions to vendors and suppliers. Note: Responsibilities may change based on business needs. To excel in this customer service representative role, you should have: - Minimum Education: Graduate degree in any discipline. - Experience: Freshers and candidates with up to 6 months of relevant experience are welcome to apply for the role. - Communication Skills: Strong verbal and written communication in English and Hindi or Bengali. - Ecommerce Knowledge: Ecommerce experience and knowledge will be an additional advantage. - Technical Skills: Basic proficiency in MS Office, Google Spreadsheets, and documents. - Customer Focus: A strong customer-oriented mindset with problem-solving skills. - Logical Thinking: Ability to analyze customer/vendor concerns and suggest data-driven solutions. - Availability: Willingness to work in flexible shifts in a fast-paced customer support environment. Why Join Fusion CX At Fusion CX, We Offer More Than Just a Job - we Provide a Career With Purpose, Growth, And Long-term Opportunities. If You Seek Customer Care Executive Jobs, Diverse Customer Service Jobs, Or Call Center Jobs In Kalyani, Aim For More, Join a Customer Experience Transformation Company, And Grow. Here's Why Fusion CX Is The Right Place For You: - Career Advancement Opportunities - We provide structured training, mentorship, and IJP (Internal Job Posting) programs for multiple roles. - Global Brand Exposure - Work with one of the top e-commerce companies, delivering world-class customer support. - Supportive Work Culture - Be part of an energetic, inclusive, and innovation-driven environment where your contributions matter. - Competitive Compensation & Benefits - Enjoy a rewarding starting package, including contributions to the Provident Fund (PF) and other lucrative benefits for experienced candidates. If you're seeking Kalyani jobs that offer stability, career growth, and professional development, Fusion CX is the perfect place for you! Join our team today as an Ecommerce customer care executive and be part of a company that values talent, growth, and success. Apply now - we are hiring urgently!,

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0.0 - 3.0 years

0 Lacs

west bengal

On-site

As a Customer Care Executive at Fusion CX in Kalyani, you will have the opportunity to support customers of a leading E-Commerce company by assisting them with inquiries, product details, order-related concerns, refunds, and returns. Your role will involve handling customer calls with professionalism and empathy, ensuring a high level of service. Additionally, you will play a crucial part in supporting e-commerce operations by troubleshooting order processing issues and providing effective solutions. Utilizing MS Office and Google tools, you will document customer interactions and maintain accurate records while working collaboratively with team members to enhance customer experience and satisfaction. Your analytical and logical reasoning skills will be put to the test as you identify problems and propose solutions to vendors and suppliers. Please note that responsibilities may vary based on business needs. To excel in this role, you should possess a graduate degree in any discipline and have up to 6 months of relevant experience. Strong verbal and written communication skills in English and Hindi or Bengali are essential, along with basic proficiency in MS Office and Google Spreadsheets and documents. E-commerce experience and knowledge will be advantageous, and a customer-oriented mindset with problem-solving skills is crucial. Your ability to analyze customer/vendor concerns and suggest data-driven solutions, coupled with a willingness to work in flexible shifts in a fast-paced customer support environment, will set you up for success. Joining Fusion CX means more than just a job it offers a purposeful career with growth opportunities. As part of our team, you will benefit from structured training, mentorship, and Internal Job Posting (IJP) programs for career advancement. You will also have the chance to work with a top e-commerce company, enjoy a supportive and inclusive work culture, and receive competitive compensation and benefits, including contributions to the Provident Fund (PF) for experienced candidates. If you are looking for a stable job with opportunities for career growth and professional development in Kalyani, Fusion CX is the ideal place for you. Join us as an E-commerce Customer Care Executive and become a part of a company that values talent, growth, and success. Apply now as we are hiring urgently!,

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