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4.0 - 9.0 years
5 - 8 Lacs
Hyderabad
Work from Office
Must have Min 1+yrs exp as a Team Leader from International Voice ECommerce Process BPO. Team Leader from ECommerce International Voice process. Must know KPI's CSAT/NPS/AHT US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com
Posted 1 week ago
4.0 - 9.0 years
6 - 8 Lacs
Mumbai
Work from Office
Company Description ETP Group is a leading Unified Commerce Software company, with a 36-year track record of delivering enterprise-class retail and e-commerce technology solutions. Market-leading retailers in Asia Pacific use ETP across hundreds of thousands of employees, over 500 brands and across 24 countries. ETP's cloud-native AI-powered solution suites, ETP Unify and Ordazzle, encompass a broad spectrum of e-commerce and retail functionalities, from POS, CRM, OMS, PIM, Unified Inventory to Unified Promotions, Logistics management and seamless integration with marketplaces and e-commerce platforms. ETPs Unified Commerce Retail Platforms create a friction-less and consistent shopping experience for consumers across all channels, wherever, whenever, and however they choose to shop. ETPs strength lies in its ability to provide robust and innovative retail solutions built with the most scalable and secure technology, MACH architecture and beautiful UI design. The capability to provide localisation and support in 24 countries has enabled ETP to acquire significant regional and global customers. ETPs “asset-light” solutions minimize IT administrative costs and provide AI-powered recommendations Designation – “Support Analyst” – Customer Support Job Description: Technical Knowledge- Expert in Troubleshooting and Root cause analysis Basic Database Understanding - SQL skills, how to extract a log file, Cloud environment Functional Knowledge Understanding of how point-of-sale operations and inventory management work Managing Customer communication Managing incident lifecycle To make the Test plan for incidents that require L3 fix To support customer in implementing the solution Base Location : Mumbai (Saki Naka)
Posted 1 week ago
1.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
HI Warm Greetings from Rivera Manpower Services, Join a premium international process and build a rewarding career in customer support. Warm greetings from Rivera Manpower Services Hiring International Voice Process (Customer Support) Location: Bangalore CTC: Based on experience (up to 6.7 LPA) Call & Book Your Interview Slot: 7829336034 / 7829336202 / 9380300644 /8431721735 Eligibility: Graduates / Undergraduates Minimum 1 year of experience in international voice process (mandatory) Willing to work in US rotational shifts Immediate joiners or maximum 15 days notice period Roles & Responsibilities: Handle inbound and outbound voice calls for international customers Assist customers with queries, complaints, and service-related issues Provide accurate and timely resolutions ensuring a high level of customer satisfaction Maintain defined AHT (Average Handling Time) and meet quality benchmarks Document interactions and escalate complex issues where required Ensure adherence to SLA, CSAT, and compliance standards Communicate effectively with customers from a global client base
Posted 1 week ago
2.0 - 7.0 years
4 - 8 Lacs
Gurugram, Delhi / NCR
Work from Office
Role & Responsibility : - You are a self-starter who can design single-handed the entire frontend based upon the requirement. - Must join immediately. -Must-Have Skills with proven single-handed experience : - Industry experience with front end development using HTML5, CSS3 (SASS), JavaScript, and associated frameworks such as ES6+, JQuery, Node.js. Jasmine, JEST and Protractor for testing - Proven experience in React, Angular (JS/5), Vue.js, VUEX and Redux. - Experience with Responsive design (Mobile First approach) including embedded views - Experience with quality-driven coding practices including peer code reviews, unit testing, and continuous deployment / continuous integration - Experience in consumption of REST APIs; - Experience with GIT, OAuth, SASS, WebPack - Experience with working in Agile teams; - Must show yourself made projects in web portal/websites /Mobile application. 4) Experience : - 2 to 10 Years as a Frontend Developer in digital Health preferably in web application. - Worked as a single-handed independently in a small team on the web application in a startup company. - Must be working / or the last working with early-stage Startup experience must. Job Skill Sets : - Proficiency with fundamental front end languages such as HTML, CSS and JavaScript. - Familiarity with JavaScript frameworks such as Angular JS, React and Amber. - Hands-on AI and IoT with at least 100 to 50,000 Downloads of his Product developed. 5) Qualification : - B.Tech in CSE / IT / ECE from reputed engineering Institute.
Posted 1 week ago
6.0 - 11.0 years
5 - 8 Lacs
Bengaluru
Work from Office
Assistant Manager Operation Dom CS Voice Process Min 6 Yrs exp, 2yrs AM on paper SLA, AHT, Attrition, Shrinkage,CSAT GRADUATE Work from Office-Bangalore Must know-Englih and Hindi Required Candidate profile Work from Office-Bangalore only Call/WhatsApp cv to Neha 8287267407 Amit 8851792136
Posted 1 week ago
15.0 - 19.0 years
0 Lacs
hyderabad, telangana
On-site
House of Shipping is seeking a high-caliber Data Science Lead to join their team in Hyderabad. With a background of 15-18 years in data science, including at least 5 years in leadership roles, the ideal candidate will have a proven track record in building and scaling data science teams in logistics, e-commerce, or manufacturing. Strong expertise in statistical learning, ML architecture, productionizing models, and impact tracking is essential for this role. As the Data Science Lead, you will be responsible for leading enterprise-scale data science initiatives in supply chain optimization, forecasting, network analytics, and predictive maintenance. This position requires a blend of technical leadership and strategic alignment with various business units to deliver measurable business impact. Key responsibilities include defining and driving the data science roadmap across forecasting, route optimization, warehouse simulation, inventory management, and fraud detection. You will work closely with engineering teams to architect end-to-end pipelines, from data ingestion to API deployment. Proficiency in Python and MLOps tools like Scikit-Learn, XGBoost, PyTorch, MLflow, Vertex AI, or AWS SageMaker is crucial for success in this role. Collaboration with operations, product, and technology teams to prioritize AI use cases and define business metrics will be a key aspect of the job. Additionally, you will be responsible for managing experimentation frameworks, mentoring team members, ensuring model validation, and contributing to organizational data maturity. The ideal candidate will possess a Bachelor's, Master's, or Ph.D. degree in Computer Science, Mathematics, Statistics, or Operations Research. Certifications in Cloud ML stacks, MLOps, or Applied AI are preferred. To excel in this role, you should have a strategic vision in AI applications across the supply chain, strong team mentorship skills, expertise in statistical and ML frameworks, and experience in MLOps pipeline management. Excellent business alignment and executive communication skills are also essential for this position. If you are a data science leader looking to make a significant impact in the logistics industry, we encourage you to apply for this exciting opportunity with House of Shipping.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
udaipur, rajasthan
On-site
As a Graphic Designer at our creative e-commerce team, you will have the exciting opportunity to showcase your creativity and passion for visual storytelling and branding. Your role will involve crafting visually stunning website banners, digital assets, and scroll-stopping ad creatives for platforms like Meta (Facebook/Instagram) and Google Ads. You will also be responsible for editing promotional videos, GIFs, and animations to support social and paid campaigns. Ensuring visual consistency and upholding brand identity across all channels will be a key aspect of your work, as you collaborate closely with the marketing team to bring campaign ideas to life. Staying updated on design trends, tools, and techniques will be essential to keep us ahead of the curve. We are seeking a Graphic Designer with proven experience in graphic design, particularly in the e-commerce space. Proficiency in tools such as Canva, Figma, Adobe Photoshop, After Effects, and motion graphics software is essential. A strong portfolio showcasing product creatives, ad designs, banners, and video edits will be highly valued. You should possess exceptional attention to detail, the ability to manage multiple projects effectively, and a creative mindset with a passion for branding and digital design. In this role, you will have the opportunity to work on exciting and diverse projects with national reach, fostering career growth and hands-on skill development in a dynamic digital business environment. Our vibrant, supportive, and creative work culture celebrates innovation, providing you with the chance to shape the visual direction of a fast-growing e-commerce brand. This is a full-time, permanent position with a day shift schedule. Applicants must be able to commute or relocate to Udaipur, Rajasthan. A Bachelor's degree is preferred, and candidates with at least 1 year of experience in graphic design, Canva, and banner design will be given preference. The work location is in person at Udaipur, Rajasthan.,
Posted 1 week ago
2.0 - 3.0 years
3 Lacs
Mumbai Suburban, Thane, Navi Mumbai
Work from Office
DATA Process THANE LOCATION Date of joining - Immediate *Customer service - backend process* Eligibility criteria - Graduation mandatory Experience - 2 years experience required in shopping/logistics domain mandatory OR Required Candidate profile Shipping/Logistics experience with partial customers service experience would do Salary - up to 30k in hand (based on last drawn) Follow IBU boundaries
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel industry, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions. Simply put, we connect people with moments that matter. Sabre is the global leader in innovative technology that leads the travel industry. We are always looking for bright and driven people who have a penchant for technology, are hackers at heart and want to hone their skills. If you are interested in challenging work, being part of a global team, and solving complex problems through technology, business intelligence and analytics, and Agile practices - then Sabre is right for you! You will be responsible for: - Driving product vision & strategy, business requirements documentation, and analysis - Ensuring alignment to technology strategy throughout the product lifecycle - Managing the product profit & loss (P&L) - Managing product areas investment decisions, scope, roadmap, and priorities - Understanding/monitoring the product's competitive and market landscape - Conducting/attending visits, customer touch-bases, focus groups, conferences - Supporting sales engineering and commercial/delivery/care teams - Being the product's subject-matter expert (SME) inside scrum teams - Writing scrum team stories, acceptance criteria - Creating, refining, prioritizing the scrum team's backlog, and accepting work - Attending scrum ceremonies and providing guidance to scrum teams - Analyzing, triaging, and troubleshooting maintenance issues - Conducting demos (internal or external, as needed) You have: - 3 years of experience in market-facing roles (e.g. engaging with customers and prospects) - Business and technology-oriented, with a strong product and functional background - Abundant curiosity to delve into unfamiliar areas and quickly become proficient - Ability to present a compelling solution to a business need that is grounded in technology - Ownership mindset of individual and team objectives; with both tactical and strategic thinking to ensure measurable results - Ability to work independently and resolve professional, technical, or operational project challenges in a creative, methodical manner - Comfortable working in a team-oriented, highly collaborative virtual environment that is geographically distributed - Ability to successfully navigate in a multi-stakeholder environment where there are often competing priorities, goals, and challenges across our diverse set of internal and external customers and partners - Excellent self-organization skills, with the ability to manage and prioritize several projects in parallel - Strong business acumen and situational awareness - Must have excellent written and verbal English communications skills and be a strong public speaker comfortable presenting or demonstrating technology in front of large groups at all levels of an organization - Proficient in Microsoft Office use for presentations and written communication - Storyteller and story mapper - Able to well define a product's feature set - Bachelors/Masters degree in Computer Science, Business Administration, or related fields - Knowledge of emerging trends in travel retailing and e-commerce (such as AI/ML, dynamic offers, etc.) - Experience with the software development process with .net, Java, C++, SQL is a plus We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.,
Posted 1 week ago
5.0 - 10.0 years
5 - 7 Lacs
Manesar
Work from Office
Manage product listings, descriptions, and pricing in the online store. Regularly update product information, images, and descriptions to ensure accuracy, appeal, and consistency. Required Candidate profile Plan and execute seasonal and promotional campaigns to increase sales and boost customer engagement. Monitor website functionality and handle troubleshooting issues with the e-commerce platform
Posted 1 week ago
1.0 - 3.0 years
1 - 2 Lacs
Mohali
Remote
Greetings from Teleperformance!!! We have a great opportunity as Customer Support for our premium client, Ecommerce Giant on permanent basis. Chat & Voice Customer Support for WFH Role & responsibilities Only Experienced can apply (Should have necessary documents minimum 6months) Under Graduate or Graduate can apply Candidate should have excellent communication skills Candidate should have own system with below specifications: System: Core i5 7th Gen or above, 8GB RAM Camera: Mandatory Internet Speed: Minimum 20 Mbps Headset: Compatible USB headset with noise cancellation Invertor / UPS: Mandatory Job Description: Work Mode: Work From Home Inbound process Working days: 6 days with 1 rotational week off. Preferred Candidates: Immediate Joiners Preferred Languages: Candidate who have excellent English & Hindi communication no MTI (mother tongue influence) Excellent communication skills are Mandatory. Should have typing speed of 25 wpm with 85% accuracy. Salary- 18k inhand Preferred Candidates: Should have excellent English & Hindi communication, spoken, reading and writing Preferred candidates from ICSE , CBSE board, Ba, Bba, Bbm etc. Interview Rounds HR interview Assessment Operation Round ****************** Need to use own system with required specifications*********************** If interested share below details at barnali.dutta@teleperformancedibs.com CV Laptop configuration photo (i5, 8gb ram 7 gen, windows 10/11) USB Headset photo Wifi speed picture (minimum 50mbps) Offer Letter / Appointment letter Experience Letter Last 3 months payslips Name and Contact Number Mentioning keyword "WFH"
Posted 1 week ago
2.0 - 5.0 years
25 - 30 Lacs
Pune, Bengaluru, Mumbai (All Areas)
Work from Office
Role involves leading analytics initiatives, developing business intelligence (BI) solutions & providing actionable insights The position will focus on improving key performance indicators (KPIs) running sales & purchase efficiency programs. Required Candidate profile Proven exp in analytics and insight. Exp in sales & operations, marketing, category & logistics analytics is preferred. Proficiency in data analysis tools like SQL, Python and techniques is add on.
Posted 1 week ago
8.0 - 10.0 years
5 - 8 Lacs
Kolkata
Work from Office
Role & responsibilities: The candidate must have experience handling market places viz. Ajio, Meesho, Limeroad Handling quick commerce International Ecom & B2B Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.
Posted 1 week ago
4.0 - 9.0 years
4 - 5 Lacs
Bengaluru
Work from Office
Hiring | Team Lead | Inbound Voice Process | Domestic E-commerce | Bangalore We are hiring experienced Team Leaders for a domestic voice process (e-commerce) with a multinational BPO in Bangalore . This is a great opportunity for professionals passionate about operations, people management, and customer satisfaction. Job Title: Team Lead Customer Support (Inbound Voice) Location: Bangalore Industry: BPO – E-commerce Voice Process Employment Type: Full-Time | Work from Office Key Responsibilities: Lead and manage a team of customer service representatives handling inbound calls Ensure smooth floor operations and adherence to SLAs, AHT, and CSAT targets Handle escalations and resolve customer issues effectively Monitor shrinkage, attrition, roster adherence, and daily reporting Drive continuous improvements in team performance through coaching and feedback Collaborate with cross-functional departments for seamless workflow Conduct regular team huddles, reviews, and performance tracking Eligibility Criteria: Graduate in any stream (mandatory) Minimum 4 years of overall BPO experience At least 1 year of on-paper team leading/people management experience in BPO operations Excellent communication in English and Hindi Strong leadership and analytical skills Should be comfortable with 24/7 rotational shifts (Day shifts for females) Immediate joiners preferred Salary & Benefits: Salary: Up to 5.5 LPA (based on current package and experience) 6 days working, rotational week offs No cab facility provided How to Apply: Interested candidates can share their updated resume on WhatsApp at 9696714723 (Homa) . If the call goes unanswered, kindly drop a message mentioning the role. Stay Updated: Follow our WhatsApp hiring channel for future openings: https://whatsapp.com/channel/0029VaLXmHBEKyZFIm6giY0 #Hiring #TeamLeader #BangaloreJobs #VoiceProcess #EcommerceSupport #DomesticBPO #OperationsLeadership #TeamHandling #CustomerServiceJobs #ImmediateJoiners #CareerOpportunity #ShiningStarsITPL #ApplyNow
Posted 1 week ago
5.0 - 10.0 years
0 - 0 Lacs
bangalore, lucknow, kolkata
On-site
Managing the service levels as defined in the SLA. Managing C-SAT & Quality score. Conducting Service Review Meetings. Managing Customer Expectations. KPI & KRA Ensure timely and accurate delivery of reports & MIS. Review of tickets tagged as part of SRs. Service improvement plans. Audit management. Ownership to get Tech issues of the process resolved without breaching SLA. Leading a team of agents and motivating them to achieve team SLA
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
Eternz is India's ultimate online destination for fine and fashion jewelry, bringing together 120+ premium brands on a single platform. The company aims to make jewelry discovery seamless and stylish for modern consumers. As Eternz experiences fast growth and engages a strong user base, they are seeking a sharp, fashion-savvy Merchandising Manager to influence the presentation of jewelry on their app and website. As the Merchandising Manager, you will be responsible for the customer-facing presentation of jewelry on the Eternz app and website. This role involves determining what to showcase, how to showcase it, and when to do so, all while considering data, trends, and aesthetics. You will collaborate with design, marketing, and tech teams to visually and contextually bring the best of jewelry and styling to life. Key Responsibilities include planning and managing all merchandising content for the homepage, category pages, new arrivals, and seasonal promotions. You will identify emerging trends in fashion and jewelry to drive curated edits and seasonal stories. Analyzing the performance of banners, widgets, and collections to continuously optimize placements and conversions is also a key aspect of the role. Working with brand and buying teams to identify key collections for featuring, ensuring aesthetic consistency, and aligning merchandising with marketing calendars are also part of the responsibilities. The ideal candidate will have 4-7 years of experience in merchandising, preferably in fashion, jewelry, or lifestyle e-commerce. They should possess a strong eye for aesthetics, styling, and visual storytelling, along with a deep understanding of fashion trends, jewelry categories, and consumer behavior. Experience with data tools and an analytical mindset combined with a creative sensibility are crucial. The ability to think both strategically and tactically, work well in a fast-paced environment, and collaborate effectively with cross-functional teams is highly valued. Nice-to-have qualifications include experience with marketplaces or multi-brand platforms, knowledge of visual merchandising tools or CMS systems, and a background or formal education in fashion or design. Joining Eternz offers the opportunity to be at the forefront of redefining how jewelry is discovered online, work with a passionate team in building India's go-to jewelry destination, have a high-impact role with visibility across the company, and shape the customer journey for a design-led, trend-first category.,
Posted 1 week ago
5.0 - 15.0 years
0 Lacs
chennai, tamil nadu
On-site
The ideal candidate should possess a Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field. With a total of 10-15 years of experience in Technology Infrastructure functions, the candidate should have expertise in managing Cloud Platforms, Data center Platforms, Network, and Storage infrastructure, especially in Azure. Having 5-7+ years of experience in designing, implementing, and supporting large-scale public cloud solutions in Azure for multinational corporations at the Global or Regional level is essential. A positive attitude, strong commitment to quality work, and the ability to effectively manage engineering delivery for multiple projects simultaneously are key attributes required for this role. The candidate must have experience in providing leadership to internal and outsourced teams, possess excellent knowledge of cloud computing technologies, and stay updated on current computing trends. Experience as a team lead, strong expertise in designing Cloud Infrastructure primarily in Microsoft Azure, and exposure to diverse technologies and processing environments are important qualifications. Knowledge of technical architecture components, business process re-engineering principles, Cloud Engineering (Infrastructure and Applications) Architecture, network architecture, and application development methodologies is necessary. Effective communication skills, both written and verbal, are crucial for articulating complex cloud reports to management and other IT development partners. A passion for fostering a data-driven culture, developing talents, and driving impactful changes, along with an interest in using the latest technologies to solve customer problems is desirable. The candidate should be adept at communicating with end users, technical and business teams, collecting requirements, describing product features, and technical designs. Experience in achieving goals in a fast-paced environment with evolving needs, building cross-functional relationships in a dynamic, global setting, and possessing strong written and verbal communication skills are important. Additionally, the ability to work with customers, understand their challenges, and functional knowledge of eCommerce, supply chain, and order management will be beneficial for this role.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
You will be joining a Retail brand with a strong online and retail presence. Your main responsibility will be to enhance loyalty among brand customers and achieve repeat revenue targets. You will be tasked with conceptualizing and overseeing brand-wide initiatives such as store launches, product launches, and customer engagement activities. Additionally, you will provide Below The Line (BTL) support for specific regions, channels, or stores. Your role will involve regularly reviewing the loyalty program structure to optimize its efficiency. You will collaborate with various internal teams including retail operations, marketing, visual merchandising, e-commerce, and merchandising to ensure effective BTL and CRM communication aligned with the brand's requirements. Your tasks will include designing and implementing campaigns that match the marketing calendar and cater to specific channel needs, with the aim of achieving repeat revenue targets and maintaining brand engagement. A key aspect of your job will be managing customer relationships and experiences across various touchpoints such as stores, the website, and customer care services. You will focus on creating customer satisfaction at these touchpoints and ensuring smooth call center operations to manage customer interactions through different channels like calls, emails, phones, and messaging apps. A preferred qualification for this position is an MBA from Tier 1 Colleges. The ideal candidate will possess skills in call center operations, e-commerce, visual merchandising, merchandising, BTL support, customer satisfaction, store launches, customer loyalty, repeat revenue targets, luxury sales, marketing, customer relationship management, loyalty programs, retail operations, CRM, campaign design, campaign execution, product launches, branding, and coordination.,
Posted 1 week ago
4.0 - 8.0 years
4 - 8 Lacs
Hyderabad, Telangana, India
On-site
The Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels, all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons. As part of the Marketing and Communication team, this role is fully connected into resources in their region; Marketing and Communication Managers liaise and build deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization. This role also gets to do a little bit of everything, from balancing traditional and digital marketing and eCommerce activities to contributing to public relations (PR) activities for the hotel. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement, and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns.
Posted 1 week ago
4.0 - 8.0 years
4 - 8 Lacs
Delhi, India
On-site
The Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels, all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons. As part of the Marketing and Communication team, this role is fully connected into resources in their region; Marketing and Communication Managers liaise and build deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization. This role also gets to do a little bit of everything, from balancing traditional and digital marketing and eCommerce activities to contributing to public relations (PR) activities for the hotel. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement, and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns.
Posted 1 week ago
15.0 - 19.0 years
0 Lacs
pune, maharashtra
On-site
As a Presales Solution Architect at our company, you will play a strategic role in guiding clients through the transformation of legacy systems into modern, scalable digital platforms. Your responsibilities will include blending deep technical expertise with business acumen and client engagement skills to drive successful digital modernization initiatives. You will be expected to provide leadership across delivery, solutioning, staffing, and financials, with a strong emphasis on hands-on technical capabilities when needed. This role is best suited for individuals who excel in greenfield environments, are comfortable with minimal direction, and can independently define and drive digital solutions from concept to execution. Ideally, you will have experience within the banking and financial services industry, as the position involves working with clients in regulated environments that demand high standards of security, compliance, and performance. Your key responsibilities will involve collaborating with stakeholders to define digital transformation goals, designing scalable, secure, and high-performance digital solutions across web, mobile, and cloud platforms, guiding development teams across front-end and back-end technologies, leading technical solutioning during pre-sales, and ensuring that digital solutions meet regulatory, security, and governance standards. To be successful in this role, you should hold a Bachelors or Masters degree in Computer Science, Engineering, or a related field, along with proven experience in digital transformation, solution architecture, and FullStack development. You should have a strong understanding of cloud-native architectures, microservices, API design, and DevOps practices, as well as the ability to lead cross-functional teams and drive strategic initiatives across digital platforms. Excellent communication, stakeholder management, and technical leadership skills are essential, along with a demonstrated ability to work independently on greenfield projects and deliver high-impact solutions. Preferred skills for this role include experience with AWS, Azure, or Google Cloud platforms, proficiency in JavaScript/TypeScript, React/Angular, Node.js, Java/.NET, and cloud-native services, familiarity with CI/CD pipelines, containerization (Docker/Kubernetes), and agile delivery models, and exposure to digital domains such as eCommerce, customer experience platforms, or mobile-first applications. Ideally, you will have 15+ years of experience in digital solutioning, architecture, and engineering, along with strong pre-sales and client-facing solutioning experience. If you are someone who thrives in a challenging and dynamic environment, excels at driving digital transformation initiatives, and enjoys working with cutting-edge technologies, we invite you to apply for this exciting opportunity as a Presales Solution Architect at our company.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
You will be responsible for leading and managing ERP & eCommerce integration projects from planning to execution. This includes defining project scope, objectives, timelines, and deliverables in collaboration with stakeholders. You will oversee system integrations, API implementations, and data workflows, as well as coordinate between business teams, developers, and QA for smooth execution. It will be your duty to identify risks, troubleshoot challenges, and ensure successful project delivery while ensuring Agile/Scrum methodologies are followed for efficient project execution. Additionally, you will monitor system performance post-integration and drive continuous improvements. We are looking for candidates with strong experience in ERP systems such as SAP, NetSuite, Dynamics 365, Odoo, etc. Expertise in eCommerce platforms like Shopify, Magento, WooCommerce, BigCommerce, etc. is also required. A proven track record in API-based integrations & system automation is essential, as well as experience in Agile methodologies (Scrum, Kanban) and tools like JIRA, Confluence. Excellent communication, leadership, and stakeholder management skills are a must. Possession of PMP, CSM, or PRINCE2 certification would be a plus. Joining us will provide you with the opportunity to lead high-impact ERP & eCommerce projects in a collaborative and dynamic work environment. We offer a competitive salary and various career growth opportunities. If you believe you are the right fit for this role or know someone who might be, please connect with us by dropping a comment below or sending a direct message. You can also share your resume at vishal@saasintegrator.com along with your Experience, Current CTC, Expected CTC, and Notice Period. Benefits include paid sick time and a performance bonus. The work schedule is in the morning shift. Experience required for this role: - ERP systems: 5 years (Required) - E-Commerce: 5 years (Required) - Agile: 5 years (Required) - APIs: 5 years (Required) This is a full-time job with the work location being in person.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a Content Stack + Java Developer, your role involves designing and developing scalable, robust, and efficient ContentStack CMS solutions that are aligned with business requirements and best practices. You will be responsible for integrating ContentStack CMS with various systems and platforms like eCommerce, CRM, analytics, and third-party APIs. Content modeling is a crucial aspect of your responsibilities, where you define and implement content models, taxonomies, and workflows to streamline content creation, management, and delivery. Customizing ContentStack CMS functionalities, modules, and extensions to meet specific business needs and enhance user experience is also part of your duties. You will need to optimize ContentStack CMS performance by implementing caching strategies, database optimizations, and server configurations. Security and compliance are paramount, and you will ensure that ContentStack CMS adheres to security standards, data privacy regulations, access controls, and industry compliance requirements. Creating technical documentation, guidelines, and training materials for content authors, administrators, and developers is essential. You will collaborate closely with stakeholders to understand business requirements, gather feedback, and ensure alignment between technical solutions and business goals. Your role also involves providing technical guidance, best practices, and advice to development teams to ensure adherence to standards and quality assurance. Being part of the end-to-end implementation process is crucial, from requirements analysis and design to deployment, testing, and support. Your excellent communication skills will enable effective collaboration with cross-functional teams, stakeholders, and external partners. Additionally, designing and implementing workflows in ContentStack CMS to automate content publishing, approval processes, and content lifecycle management will be part of your responsibilities. To be successful in this role, you should have proven experience as a CMS Architect or in a similar role, with a focus on ContentStack CMS. Strong knowledge of ContentStack CMS architecture, features, APIs, and customization capabilities is required. Experience with Java development and web technologies such as HTML, CSS, JavaScript, and Node.js is essential. You should also possess good experience in stakeholder management, gathering requirements, and translating them into technical solutions. Providing technical guidance, best practices, and mentorship to development teams, familiarity with cloud platforms like AWS, Azure, Google Cloud, and DevOps practices, as well as excellent analytical, problem-solving, and decision-making skills will be key to your success in this role.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
moradabad, uttar pradesh
On-site
You will be joining Ireka Homes, a contemporary kitchenware and serveware brand that prides itself on the perfect blend of top-notch craftsmanship and affordability. Situated in the sweet spot between subpar yet budget-friendly products and high-end goods, Ireka stands out by offering top-tier wooden kitchenware at competitive prices. Benefit from the support of our in-house manufacturing unit, ensuring fair pricing, unwavering quality, and chic designs that redefine your everyday dining experience. As an E-Commerce Specialist at our Moradabad location, you will be fully engaged in an on-site capacity. Your key responsibilities will revolve around overseeing online sales channels, dissecting sales data, fine-tuning product listings, and delivering impeccable customer service. This dynamic role also involves devising and executing e-commerce strategies, collaborating closely with the sales team, and staying abreast of the latest e-commerce trends and best practices. To excel in this role, you should bring: - Proven experience in E-Commerce and Sales - A sharp analytical acumen to decode sales data and spot emerging trends - Stellar customer service skills to ensure client satisfaction - Effective communication abilities, both written and verbal - A keen eye for detail and adeptness in managing multiple tasks concurrently - Proficiency in SEO and digital marketing strategies - Familiarity with e-commerce platforms like Shopify, WooCommerce, or Magento - A Bachelor's degree in Business, Marketing, or a related field Join us at Ireka Homes, where innovation meets affordability and your expertise as an E-Commerce Specialist will play a pivotal role in shaping our online presence and enhancing customer experiences.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
kozhikode, kerala
On-site
You will be the Head of Marketing responsible for leading the marketing strategy across offline and digital channels for our retail chain. Your role will involve developing and executing integrated marketing strategies, driving brand positioning, and overseeing customer engagement and market expansion. You will also be leading performance marketing, SEO, SEM, social media, influencer marketing, and e-commerce growth. In terms of offline and digital marketing, you will manage retail marketing, in-store branding, events, and activations. Additionally, you will oversee digital marketing efforts such as Google, Meta, Programmatic, Email, Content, and Affiliate Marketing. Your responsibilities will also include optimizing customer journeys across online and offline touchpoints. As the Head of Marketing, you will be tasked with building, leading, and mentoring the marketing team to ensure high performance and innovation. You will also manage external agencies for effective campaign execution. Data-driven decision making will be a key aspect of your role, involving the analysis of market trends, customer insights, and campaign performance to optimize ROI. You will leverage CRM and analytics tools to enhance customer retention and loyalty. Budget and ROI management will also be part of your responsibilities, including planning and allocating marketing budgets efficiently across channels, as well as ensuring cost-effective campaigns with measurable business impact. The ideal candidate for this role will have at least 10 years of marketing experience, with a minimum of 5 years in leadership roles, preferably in Retail/FMCG. Strong expertise in both offline and digital marketing is required, with a focus on retail marketing, events, OOH, performance marketing, social media, and e-commerce. Experience in apparel, sports, or lifestyle retail chains is highly desirable, along with a proven track record in brand building, customer acquisition, and revenue growth. Excellent analytical, communication, and team management skills are also essential for this position.,
Posted 1 week ago
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