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2.0 - 4.0 years

5 - 6 Lacs

Bengaluru

Work from Office

Supports manager by taking supervisory responsibility for day-to-day coordination of team activities. Ensuring that processes and procedures are completed promptly and consistently and that team activities are in line with company goals and regulatory requirements. Responsible for the completion of defined processes and procedures to the deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Service and administrative functions in the pickup and delivery area. Identifies anomalies as they arise and uses judgment based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Able to understand logistics partner scan/website shipment movement etc. Interpersonal Skills; Written & Verbal Communication Skills; Team Working Skills; Microsoft Office/ Microsoft Excel & PC Skills; Problem Solving Skills, Decision making, escalation handling & convincing. Leadership Skills; Team Working Skills; Problem Solving Skills; Planning & Organizing Skills; Accuracy & Attention to Detail.

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5.0 - 8.0 years

15 - 25 Lacs

Kochi, Bengaluru, Thiruvananthapuram

Work from Office

NP: Immediate to 15 Days Mandatory Skills: OMS , L3 Support , Ecom Domain, Java , Microservice , AWS , NewRelic , DataDog, Graphana, Splunk ( Monitoring tool ). Should have good End to End knowledge of various Commerce subsystems which include Storefront, Core Commerce back end, Post Purchase processing, OMS, Store / Warehouse Management processes, Supply Chain and Logistic processes. Extensive backend development knowledge with core Java/J2EE and Microservice based event driven architecture with a cloud based architecture (preferably AWS). Should be cognizant of key integrations undertaken in eCommerce and associated downstream subsystems which should include but not limited to different Search frameworks, Payment gateways, Product Lifecycle Management Systems, Loyalty platforms, Recommendation engines, Promotion frameworks etc. Recommend someone having a good knowledge of integrations with downstream eCommerce systems like OMS, Store Systems, ERP etc. Good understanding of Data Structures and Entity models. Should have understanding of building, deploying and maintaining server based as well as serverless applications on cloud, preferably AWS. Expertise in integrating synchronously and asynchronously with third party web services. Good to have concrete knowledge of AWS Lambda functions, API Gateway, AWS. CloudWatch, SQS, SNS, Event bridge, Kinesis, Secret Manager, S3 storage, server architectural models etc. Must have a working knowledge of Production Application Support. Good knowledge of Agile methodology, CI/CD pipelines, code repo and branching strategies preferably with GitHub or Bitbucket. Good knowledge of observability tools like NewRelic , DataDog, Graphana, Splunk etc. Should have a fairly good understanding of L3 support processes, roles and responsibilities. Should be flexible to work with overlap with some part of onsite (PST) hours to hand off / transition work for the day to the onsite counterpart for L3.

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8.0 - 11.0 years

25 - 32 Lacs

Kochi, Bengaluru, Thiruvananthapuram

Work from Office

NP: Immediate to 15 Days Mandatory Skills: Java/ Nodejs Development , L3 Support , Ecom Domain, Ecom Platform any (Shopify , HCL Commerce, ATG or SFCC . ) Experience of 8+ Years in Development with eCommerce Domain. Commerce including Customer Experience, User Management, Catalog / Browse / Search, Promotions, Offers & Pricing, Cart & Checkout, Payments, Order Capture and Post processing. Knowledge on front end aspects like typescript, javascript, HTML, CSS etc. Should experience in Backend on Java OR NodeJS Experience in supporting eCommerce platforms like Shopify (recommended), HCL Commerce, ATG or SFCC . Exposure to package business components like Builder for CMS, Bloomreach for Search, Payment Gateways, International or Cross Border Shipping . Exposure to event driven composable Commerce architecture with an inherent knowledge of cloud system especially AWS is suitable. Should be aware of NodeJS based service implementations and capabilities in the CSP of knowledge. Should have solid cognizance of support processes including L1 / L2 / L3 with key focus on L3 aspects, including but not limited to incident management, owning incident bridge calls technically, identifying RCA / workaround, post incident RCA and post mortem analysis, making SOPS, hand off provisions to L1 / L2 as deemed essential, communication and appraisal of key client stakeholders on regular status updates and outcomes etc. Manage the health, monitoring, and performance of all ecommerce applications, ensuring uptime and reliability. Should have at least worked on one peak holiday support and should be aware and own pre-requisites as needed for holiday readiness and holiday support itself. Exposure to observability platforms like New Relic, Datadog, AWS CloudWatch etc will be preferred. Regularly review and refine alerting systems to minimize noise and false alarms; drive automation of repetitive tasks to improve efficiency. Lead incident response bridges, coordinate on-call schedules, and ensure thorough post-incident reviews and documentation. Proactively identify and escalate technology or operational risks to leadership, recommending mitigation strategies.

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0.0 - 4.0 years

0 - 0 Lacs

ahmedabad

On-site

Job Summary: We are looking for a dynamic and proactive Quick Commerce Executive to manage and grow our presence across leading quick commerce platforms such as Blinkit, Swiggy Instamart, Zepto, BigBasket, and others. The ideal candidate will be responsible for onboarding products, managing listings, coordinating with vendors, ensuring brand visibility, optimizing assortments, and driving sales performance. Key Responsibilities: 1. Product Onboarding && Listing Management End-to-end onboarding of new SKUs on quick commerce platforms (Blinkit, Instamart, Zepto, etc.). Coordinate with internal teams (supply chain, product, packaging) to ensure product readiness for listing. Ensure correct and appealing listing of products with optimized titles, descriptions, images, pricing, and keywords. Update and maintain accurate product information, including price changes, out-of-stock alerts, and promotional offers. 2. Vendor Coordination && Relationship Management Act as a single point of contact between the brand and platform category teams or account managers. Collaborate with external vendors to ensure timely product availability, stock replenishment, and compliance. Resolve any issues related to supply, returns, payment reconciliation, or platform discrepancies. 3. Sales & Performance Optimization Analyze sales reports and dashboards across platforms to track product performance. Plan and implement platform-specific marketing and visibility campaigns (sponsored ads, banners, offers). Coordinate with internal marketing teams to execute brand campaigns tailored for quick commerce platforms. Recommend pricing strategies and promotional plans to boost conversion and visibility. 4. Platform Relationship Management Build and nurture strong relationships with category managers and teams at Blinkit, Swiggy Instamart, Zepto, and others. Leverage platform-led promotional calendars and campaigns to gain visibility and drive sales. Attend regular platform reviews and provide updates on product performance and action plans. 5. Operational & Reporting Tasks Monitor inventory levels and coordinate with supply chain to avoid stockouts or overstocking. Prepare and maintain detailed MIS, sales performance, platform health reports, and promotional ROI analyses. Troubleshoot listing or visibility issues in real-time and coordinate with relevant platform contacts. Skills: Strong communication && negotiation skills. Analytical mindset with Excel proficiency. Understanding of digital marketing principles and pricing strategies. Ability to multitask and work in a fast-paced environment. Knowledge of cataloguing, listing tools, and inventory management. Preferred Qualifications: Experience working with FMCG, D2C, or consumer brands. Prior exposure to vendor management, merchandising, and ecommerce promotions. Familiarity with seller/vendor dashboards of platforms like Blinkit or Zepto. Key Performance Indicators (KPIs): Number of products successfully onboarded across platforms. Growth in sales volume and revenue across quick commerce platforms. Platform listing accuracy and compliance. ROI on platform-specific marketing campaigns. Vendor and platform relationship health.

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3.0 - 7.0 years

0 Lacs

maharashtra

On-site

About TVP NYC Founded in 2012 by Jason Sochol and Omri Bokjo, TVP NYC acknowledges the demand for top-notch branded merchandise, eCommerce solutions, and fulfillment services. With a track record of supporting numerous successful merchandise programs, ranging from celebrity foundations to major brands, we excel in handling every aspect from product design to logistics. Our forte lies in flawless execution, managing operations behind the scenes to enable our clients to concentrate on building their brand and community. About the Role TVP NYC is currently seeking a Senior Customer Support Specialist - Retail Operations to deliver exceptional support to our clients" customers across multiple eCommerce brands. This position plays a pivotal role in ensuring a seamless post-purchase experience, efficiently resolving inquiries, and executing operational tasks within Shopify, our proprietary Warehouse Management System (WMS), and customer service platforms. As part of a B2B2C service model, you will be representing various brands, each with its unique policies and customer expectations. This demands a strong ability to seamlessly switch between different brand voices, policies, and workflows. Key Responsibilities Customer Support & Brand Representation - Provide professional and empathetic customer service via email and other communication channels on behalf of multiple retail brands. - Understand and apply each brand's return policies, product details, and customer service guidelines to provide accurate responses. - Resolve inquiries related to orders, returns, shipping, exchanges, and other post-purchase concerns. - Maintain a consistent brand voice while customizing responses to align with different brand identities. Operational & Technical Responsibilities - Handle customer service tasks directly within Shopify, WMS, and customer service platforms. - Generate return shipping labels, process refunds, and manage manual orders as necessary. - Address and resolve fulfillment issues, including backorders and stock shortages, ensuring seamless communication between fulfillment teams and customers. - Keep records of customer interactions, resolutions, and inventory adjustments using tools like Google Sheets, Excel, and internal databases. - Identify customer issue trends and collaborate with internal teams to enhance processes. Collaboration & Continuous Improvement - Collaborate closely with fulfillment and operations teams to facilitate smooth order processing and returns management. - Aid in creating and updating customer service documentation for various brands. - Propose process enhancements and efficiencies in managing customer inquiries and fulfillment challenges. - Stay abreast of new software tools and industry best practices to boost customer service efficiency. Qualifications & Experience - Minimum of 3 years of customer service experience, preferably in eCommerce, retail, or logistics. - Strong communication and writing skills, capable of adjusting tone and style to match different brand voices. - Proficiency in managing Shopify stores, order management platforms, WMS, and customer service ticketing systems. - Proficient in Google Workspace (Docs, Sheets, Gmail) and Microsoft Office (Excel, Outlook). - Excellent problem-solving skills with the ability to make prompt, informed decisions. - Keen attention to detail and adeptness at multitasking across various brands and workflows. - Experience in handling operational tasks such as refunds, returns, and fulfillment issue resolution. Personal Attributes - Quick thinker adept at efficiently resolving customer problems. - Tech-savvy and adaptable, capable of swiftly learning and operating different software platforms. - Empathetic and customer-focused, ensuring high-quality interactions with customers. - Organized and detail-oriented, with robust time management skills. - Team player who works effectively with internal teams and external stakeholders. Compensation & Benefits - Competitive salary commensurate with experience. - Health insurance coverage. - Opportunities for learning and professional development. - A vibrant and collaborative work environment.,

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0.0 - 4.0 years

0 Lacs

bhopal, madhya pradesh

On-site

You will be joining Nakhrali, a renowned women's designer ethnic wear brand that specializes in party wear, bridal attire, and sustainable everyday clothing. Our brand has garnered a loyal following among Indian and international customers as well as influencers, with a significant presence on social media platforms. At Nakhrali, we take pride in providing Celebrity Bridals Styling services to ensure our clients feel extraordinary on their special occasions. With an impressive track record of styling over 6,000 brides and serving more than 40,826 live customers, in addition to maintaining a strong community of over 100,000 followers on Instagram, we are currently seeking a talented female candidate who shares our passion for the fashion industry. The ideal candidate should possess a deep understanding of fashion, styling techniques, and current trends, along with the ability to effectively manage website orders and engage with customers. This multifaceted role calls for a candidate who excels in communication, possesses strong organizational skills, and demonstrates a flair for creativity. Key responsibilities include interacting with customers in both Hindi and English, collaborating with team members, exhibiting effective management capabilities, and ensuring a high level of dedication and punctuality in all tasks. Furthermore, proficiency in basic computer operations, familiarity with fabrics and garment construction, and a commitment to handling ecommerce website operations and order processing are essential requirements for this role. If you are a motivated individual with a keen interest in the fashion industry and a desire to contribute to a dynamic work environment, we invite you to share your resume with us at info@nakhrali.com. This is a full-time position open to freshers, with the expectation of working from our location in Bhopal, Madhya Pradesh. A reliable commute to the workplace or plans to relocate to the area are necessary for this role. Preferred qualifications include a Bachelor's degree, although candidates with equivalent experience and skills will also be considered. If you are ready to embark on an exciting journey in the world of fashion and ecommerce, we look forward to hearing from you.,

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

You will play a crucial role in INCREFF's growth journey by enhancing customer experience and ensuring that customers experience the true value of the products and services offered by the company. Your responsibilities will include creating/updating Business Requirement Documents (BRD), Standard Operating Procedures (SOP), and other solutioning documents for your respective customers. Additionally, you will be responsible for end-to-end issue and relationship management, gathering requirements from customers, interacting with internal product development teams, resolving technical issues, onboarding new customers, and maintaining healthy relationships with customers" technical and operations teams. Moreover, you will have the opportunity to gain a deep understanding of the e-commerce and fashion industry by interacting with major e-commerce players worldwide. You will also gain experience in handling complex and large datasets, contributing to the development of customer interaction processes that will support Increff's growth. At Increff, we foster an open, flexible, and collaborative workplace culture that empowers employees to innovate, build fulfilling careers, and enjoy their work. We prioritize transparency and encourage the development of leadership skills within the organization, granting individuals the autonomy to initiate, take ownership of projects, and successfully execute them. To qualify for this role, you should have a minimum of 2 years of experience in the Support domain, excellent written and verbal communication skills, strong problem-solving abilities, and interpersonal skills. Being process-oriented, well-organized, and having experience in the E-Commerce and Retail domain are advantageous. Moreover, the ability to accommodate and work across diverse time zones is highly valued in this position.,

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0.0 - 4.0 years

0 Lacs

haryana

On-site

The Picker/Packer Last Mile position at Delpack Logistics India Pvt. Ltd. involves accurately and efficiently fulfilling customer orders within a quick commerce delivery station. As a key player in the Indian e-commerce industry, our company is dedicated to providing end-to-end solutions in E-Commerce, Delivery Management, Logistics, and Fleet Management sectors. We are committed to becoming the go-to client-centric company that businesses can rely on, offering best-in-class services, before-time solutions, and convenience to our business collaborations. The Quick Commerce Picker/Packer is responsible for quickly and accurately locating items, picking them from shelves, securely packaging them, and preparing them for dispatch within tight timeframes. Basic literacy and numeracy skills are preferred for this role, but no prior experience is required as freshers are welcome to apply. The responsibilities include accurately reading order details, efficiently navigating the station layout, picking specified items, verifying product codes and quantities, and handling products carefully to prevent damage. In addition to order picking, the role involves securely packing items into appropriate bags or containers, using correct packing materials as per guidelines, attaching labels and receipts to packages, and ensuring orders are complete and ready for handoff to delivery riders. The Picker/Packer will also assist with basic inventory tasks, report discrepancies or damaged goods to the Team Lead/Shift Incharge, and maintain an organized work area. Adherence to SOPs for picking, packing, and safety, as well as maintaining high standards of hygiene and cleanliness, are essential. The physical demands of the role include standing, walking, bending, lifting, and carrying items for extended periods, as well as lifting and moving packages of varying weights. Strong teamwork and communication skills are required, along with the ability to work quickly and efficiently while maintaining a high level of accuracy in order fulfillment. Preferred requirements for the role include prior experience in a retail, warehouse, or e-commerce fulfillment environment, familiarity with handheld scanning devices or mobile apps for order processing, basic understanding of product categories, good attention to detail, and a punctual and reliable work ethic. The location for this position is in Uttar Pradesh (Noida) and Haryana (Gurugram).,

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3.0 - 7.0 years

0 Lacs

ahmedabad, gujarat

On-site

You are an Ahmedabad based, full-service IT provider that excels in delivering innovative technology-based solutions. Currently, you are embarking on a new venture and are offering a positive and casual work environment that encourages trust and open communication among all team members. A newly created position is available within the organization to support its growth. You are looking for a skilled Magento Solution Developer who will take charge of leading the development, customization, maintenance, and troubleshooting of the Magento Platform across various websites. This role demands expertise in software development, architecture, design, and hands-on experience with the Magento community Ecommerce platform. If you possess a strong background in Magento and are eager to contribute to an exciting journey, we are keen to connect with you! Key requirements and qualifications for this role include: - 3-5 years of experience working with Magento. - Prior exposure to E-commerce operations. - Proficiency in web development and backend integration. - Strong understanding of Object-Oriented Programming (OOP) principles. - Familiarity with Magento Web Services. - Exceptional written, verbal, and interpersonal communication skills. - Proven aptitude in problem-solving and effective time management. - Ability to collaborate effectively in both individual and team settings. - Experience in extending or customizing existing products/frameworks, specifically within Magento. - Previous experience working with off-shore teams is advantageous. - A Bachelor's degree in Computer Science or equivalent practical experience is preferred but not mandatory. If you are interested in this opportunity, please submit your detailed resume to info@addisinfotech.com. For further inquiries, you can reach out by calling (079) 40324523 or visiting the office at 7/D Inclab Society, Near Just Dial, OPP. Atlanta Tower, Panchvati, Ahmedabad 380015 Gujarat.,

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3.0 - 7.0 years

0 Lacs

jaipur, rajasthan

On-site

As a Site Merchandiser at Vaibhav Global Limited (VGL), a leading electronic retailer of jewelry and lifestyle products, your role will be crucial in managing the online product presentation and maximizing sales through effective merchandising strategies. VGL reported a turnover of ~$365 million in FY 2023-24 and employs 4,000+ people globally, with a significant workforce based in Jaipur, India. VGL has a multi-channel presence, reaching a broad audience through its TV, e-commerce, and digital retail platforms such as Shop LC (USA), TJC UK, Shop LC Germany, Ideal World (UK), and Mindful Souls. The company is committed to social impact and ESG initiatives, including programs like Your Purchase Feeds, Employee Volunteering, and a strong Sustainability Commitment, which have earned VGL recognition and awards. In a culture that values talent and meritocracy, VGL encourages a decentralized and empowered work environment fostering innovation and ownership. The company has been certified as a Great Place to Work and prioritizes high-performance teams. As a Site Merchandiser, your key responsibilities will include planning, organizing, and executing online merchandising strategies to enhance product visibility and sales. You will collaborate with cross-functional teams to create promotional banners, campaigns, and seasonal displays, analyze site traffic and sales data, optimize product placement and categorization, and work on product discoverability through keyword optimization. To qualify for this role, you should have a Bachelor's degree in Marketing, Business, E-commerce, or a related field, with a minimum of 3 years of proven experience in e-commerce or retail merchandising. Strong understanding of online shopping behavior, proficiency in data analysis tools, and MS Excel, along with excellent attention to detail, organizational skills, and a creative mindset focused on customer experience and conversion optimization are essential. Preferred skills include familiarity with Google Analytics, experience with Ecommerce management systems and ERP tools, and the ability to work both independently and collaboratively as part of a team. Computer skills and familiarity with e-commerce platforms are also advantageous for this position. In summary, as a Site Merchandiser at VGL, you will play a vital role in shaping the online product presentation and optimizing sales through strategic merchandising efforts in a dynamic and innovative work environment.,

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15.0 - 19.0 years

0 Lacs

haryana

On-site

The role you will undertake involves leading the Digital Partner Commerce, Quick Commerce, B2B, Customer Service, and Sales Excellence teams to foster profitable and sustainable market share growth. Your responsibilities will include developing strategies and initiatives to enhance the brand and digital partner business within India. You will be required to manage and guide the aforementioned teams in India, analyze commercial opportunities with new partners, monitor competitors" activities, and recommend necessary actions based on factual analysis. Collaboration with the Partner Program team is essential to achieve overall business objectives for digital partners and determine the most suitable operating model per partner for long-term sustainable growth. You will be accountable for the channel P&L, setting budgets, devising joint business plans, and formulating trade investments in alignment with digital partner accounts. Additionally, you will identify areas for improving sales on digital partner accounts and develop initiatives to capitalize on those opportunities. Piloting new initiatives, leveraging analytics for performance testing, and enhancing key digital and B2B sales processes will also fall under your purview. Your role will necessitate 15+ years of professional experience in E-Commerce & Wholesale, preferably within the sport/retail sector. Strong leadership skills, a solid understanding of consumer behavior, and expertise in P&L management are imperative. You should possess industry knowledge in eCom, e-Marketplace, Pureplayers, and Wholesale, with the ability to lead diverse teams and implement strategies effectively. An innovative mindset, project management skills, and a proactive approach to change are qualities that will drive your success in this role. adidas upholds a culture of diversity, inclusiveness, and individual expression, and is committed to providing an equal opportunity workplace free of harassment or discrimination.,

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7.0 - 11.0 years

0 Lacs

haryana

On-site

The role you are applying for will report to the Head of Business Process Excellence and closely collaborate with the Head of IT at Kohler India, as well as other functional heads like the Director of Sales, Director of Marketing, and key vertical heads within Sales, Marketing, Service, and IT functions. As the position holder, you will be responsible for owning, driving, and leading the Omnichannel strategy and its execution, including the rollout. While being part of the Business Process Excellence team, you will collaborate with all functional heads across the organization, including the MD of Kohler India & South Asia. Your main responsibilities will include: Strategic Execution: You will be involved in the full cycle of strategy formulation, requirement gathering, implementation, and monitoring of the Omnichannel strategy. This will involve conducting discovery sessions to gather requirements, refining them into technology solutions with defined business benefits, outcomes, and impacts, and managing potential risks and issues related to implementation delays. Project Management: You will be responsible for maintaining the business's Masters through Master Data Management and coordinating with various teams to deliver the Omnichannel rollout. Cross Functional Collaboration: You will collaborate with Sales, Marketing, Service, IT, SCM, and Global teams to drive the adoption of the Omnichannel strategy and bring about change management across the organization. Working with Consultants and Agencies: You will efficiently collaborate with consultants and agencies to build capabilities for the Omnichannel strategy and drive its successful rollout and adoption. Key Deliverables: Your main goals will be to create a seamless Omnichannel experience for customers, maximize lead capture and conversion, increase digital leads and engagement, drive customer engagement, and ensure successful adoption of the Omnichannel strategy. Skills & Knowledge: You should have an in-depth understanding of Technology, Business Processes, Marketing, E-commerce, and relevant technology platforms. Leadership skills, interpersonal skills, strong planning and execution abilities, and practical knowledge of implementing strategic initiatives will be essential. Education Qualifications: A minimum MBA (Tier 1/Tier 2) with 7-10 years of relevant experience, preferably in a multinational environment, is required for this role.,

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1.0 - 5.0 years

0 Lacs

maharashtra

On-site

As a Creative Production Associate at Accenture, you will play a crucial role in maintaining a desired level of excellence in marketing operations. You will be tasked with balancing increased marketing complexity and diminishing resources, driving marketing performance through deep functional and technical expertise, and accelerating time-to-market and operating efficiencies. Your responsibilities will include overseeing activities related to quality management, such as establishing quality policies, quality planning, assurance, control, and improvement. To excel in this role, you should ideally possess 2 to 3 years of experience, with prior experience in a Quality Specialist role that involved quality checks of creative assets. You should be people-oriented, self-motivated, and capable of thriving in ambiguous situations within a matrix environment. Strong collaboration skills and the ability to work both independently and as part of a team are essential. Experience in eCommerce or marketplace platforms would be advantageous, along with proficiency in Microsoft PowerPoint and Excel. Your role will involve performing quality checks on various aspects of assets, including typography, composition, content, spell check, image quality, and consistency based on the submitted brief. You will be responsible for reporting any deviations from quality standards, implementing corrective and preventive actions, and providing timely feedback to Graphic Designers before delivering assets to clients. Additionally, you will be expected to identify potential issues with asset deliverables and ensure that internal stakeholders are following the correct processes. In this position, your ability to handle last-minute changes, pressure situations, and make timely decisions will be crucial. Understanding basic design processes and principles, as well as familiarity with eCommerce domains such as Lazada, Shopee, and D2C, will be beneficial. Effective communication and professionalism while interacting with stakeholders, along with a proactive approach to problem-solving, will be key to your success in this role.,

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3.0 - 7.0 years

0 Lacs

gujarat

On-site

As an Online Marketing Manager at our company located in Palsana Surat, Gujarat, you will be responsible for managing and optimizing online marketing campaigns, developing social media strategies, overseeing e-commerce activities, and monitoring performance marketing initiatives on a daily basis. Your role will also include driving our brand's online presence and ensuring cohesive marketing efforts across all digital platforms. To excel in this role, you should possess skills in Online Marketing, Performance Marketing, and E-Commerce. Previous experience in Marketing and Social Media Marketing is essential. Strong analytical abilities and attention to detail are crucial for success in this position. Additionally, excellent written and verbal communication skills are required to effectively collaborate in a team setting. A Bachelor's degree in Marketing, Business, or a related field is necessary for this role. Any experience in the fragrance or cosmetics industry would be considered a plus. If you are passionate about online marketing, have a keen eye for detail, and enjoy working collaboratively with a team to drive business success in the digital landscape, we encourage you to apply for this exciting opportunity.,

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3.0 - 7.0 years

0 - 0 Lacs

ambala, haryana

On-site

As an E-commerce Executive at our company, you will be responsible for managing and overseeing various aspects of our online sales and presence. With a required experience of 3 to 4 years, you will play a crucial role in driving the success of our e-commerce operations. We are looking for a male candidate based in Ambala, with a salary range of 30k to 35k. The ideal candidate should be a graduate or post-graduate with a strong understanding of e-commerce practices and trends. This is a full-time, permanent position that will require you to work on the road. If you are interested in this opportunity, please drop your CV at the provided contact number: 9877853589. Join our team and contribute to the growth of our e-commerce business through your expertise and dedication.,

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1.0 - 5.0 years

0 Lacs

jaipur, rajasthan

On-site

As an E-commerce Associate at Vaibhav Global Limited (VGL), you will be an integral part of our online sales operations team. Your role will involve supporting various aspects of e-commerce activities to ensure a seamless and efficient shopping experience for our customers. Your primary responsibilities will include verifying and updating product listings with accurate descriptions, pricing, SKU grouping, and images. You will also be responsible for monitoring and managing inventory levels to maintain product availability, as well as assisting in promotions, discounts, pricing adjustments, and campaign executions. In addition, you will play a crucial role in analyzing sales data and creating basic reports to aid the team in making informed decisions. Collaboration with cross-functional teams such as marketing, merchandising, graphics, and content teams will be essential for the overall presentation of the e-commerce website. To excel in this role, you should ideally possess a bachelor's degree or equivalent experience. Previous experience in e-commerce, retail, or customer service would be advantageous. Strong communication skills, both written and verbal, are necessary for effective interaction with team members and stakeholders. Proficiency in data analysis tools and MS Excel will be beneficial in carrying out your responsibilities effectively. Preferred skills for this position include experience with e-commerce management systems and ERP tools, as well as proficiency in computer skills and familiarity with various e-commerce platforms. If you are a motivated and detail-oriented individual with a passion for e-commerce and a desire to contribute to a dynamic team environment, we encourage you to apply for the E-commerce Associate position at VGL. Join us in our mission to deliver exceptional online shopping experiences to our customers worldwide.,

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2.0 - 6.0 years

0 Lacs

bhubaneswar

On-site

As a Business Development Manager at RootAMZ, you will play a crucial role in managing sales operations, establishing relationships with international clients, and driving new business opportunities for the organization. Your extensive knowledge of eCommerce and IT Sales, coupled with your exceptional communication skills and successful sales background, will be essential in fostering and maintaining relationships with potential clients. RootAMZ is a pioneer in managing eCommerce operations, Digital marketing, Paid marketing, Creative Services, and Website development for international manufacturers, Vendors & Sellers, with a wealth of experience spanning over a decade. Your responsibilities will include overseeing sales activities, formulating strategies to attract new clients, collaborating with international eCommerce manufacturers, Vendors & Sellers, managing digital marketing campaigns, including paid marketing and creative services, assisting in website creation and management for clients, driving sales growth by identifying and acquiring new international clients, and establishing strong relationships with eCommerce vendors and sellers. The ideal candidate for this role will possess 2-4 years of experience in international sales, particularly in the eCommerce sector and online sales. You should have excellent communication and negotiation skills, a proven track record in building and sustaining client relationships, a solid grasp of eCommerce trends, website/app development, and brand store creation. Knowledge of eCommerce operations, digital marketing, and website management will be advantageous. If you are prepared to bring your expertise to our dynamic team and contribute to our growth, we invite you to submit your resume and cover letter to hr@rootamz.com.,

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2.0 - 6.0 years

0 Lacs

gautam buddha nagar, uttar pradesh

On-site

As a Business Development Manager in Software Sales, you will be responsible for generating leads through calling and fixing appointments with potential clients. You should have a Graduate or MBA degree with a strong aptitude for Sales & Marketing of Software/Hardware. With at least two years of selling experience in the software domain, you must possess excellent communication skills and dedication towards your work. Your key responsibilities will include understanding the needs of customers, demonstrating company products & services, and maintaining relationships by providing support and guidance. You will also be required to stay updated with the latest industry trends and participate in educational workshops to enhance your professional knowledge. To excel in this role, you should have a sound understanding of ERP, CRM, Application Development, Website Development, and E-commerce. Your ability to implement marketing strategies effectively, meet monthly or annual targets, and communicate effectively with clients will be crucial. Being detail-oriented, having good client-facing skills, and the willingness to travel across India as needed are essential requirements for this position. In addition to a competitive salary, you will have the opportunity to work in the IT-Software/Software Services industry with a focus on Corporate Sales. This full-time role offers a chance to showcase your skills in sales, business development, and client management. If you are a proactive individual with a passion for driving results and representing products/services in various events, we encourage you to apply for this exciting opportunity. Required Education: - UG: Any Graduate in Any Specialization - PG: MBA/PGDM in Marketing Key Skills: Trade, ERP, Sales, Corporate business development, Web development, Software sales, E-commerce, Application development, Sales Executive, CRM,

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. We are seeking a dynamic and results-driven E-commerce Relationship Manager/Staff/Senior to join our team. The successful candidate will be responsible for supporting our clients" online business operations, managing and overseeing the resolution of technical support inquiries, acting as the intermediary between client business stakeholders and the technical team, and acting as a performance manager to enhance online sales. Additionally, the role also involves regular website monitoring to identify and report any issues. Provide comprehensive support for clients" E-Commerce business operations and initiatives. Work in tandem with global cross-functional teams to refine E-Commerce platform operations. Support the integration of new technologies and tools to enhance e-commerce capabilities. Analyze technical and functional tickets to understand requirements and facilitate effective communication between client and Module teams. Take ownership of unique requests related to regional specificities that fall outside the standard tracking framework. Identify and address issues and obstacles faced by the subsidiary client, effectively resolving matters of low to medium complexity with the involvement of stakeholders. Possess the autonomy to escalate situations as necessary. Serve as a performance manager, partnering with Regional Offices to assist subsidiary countries in maximizing online sales and meeting performance goals. Conduct regular audits of the website to detect and report any functional problems or bugs, collaborating with the technical team to resolve issues. Generate and share regular and irregular reports about issues raised by the client. Take the lead in rolling out new features through end-to-end support, from clarifying subsidiary requirements to hyper care. Participate in sales strategies and discussions with the Regional Office and subsidiary to drive growth and enhance customer experience. Qualifications: Degree in Business, Marketing preferred. Experience in e-commerce, online marketing, and client relationship management or project management is mandatory. Previous experience with E-Commerce platform operations is a bonus. Hands-on experience with e-commerce platforms (AEM and Magento). Familiarity with service/ticket management tools (Jira). Familiarity with Project management tools. Strong analytical skills with the ability to interpret data and make data-driven decisions. Excellent communication and interpersonal skills, with a talent for building rapport with clients and team members. Detail-oriented with a proactive approach to problem-solving and process improvement. Willing to work in shifts to support global operations. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. We are seeking a dynamic and results-driven E-commerce Relationship Manager/Staff/Senior to join our team. The successful candidate will be responsible for supporting our clients" online business operations, managing and overseeing the resolution of technical support inquiries, acting as the intermediary between client business stakeholders and the technical team, and acting as a performance manager to enhance online sales. Additionally, the role also involves regular website monitoring to identify and report any issues. Provide comprehensive support for clients" E-Commerce business operations and initiatives. Work in tandem with global cross-functional teams to refine E-Commerce platform operations. Support the integration of new technologies and tools to enhance e-commerce capabilities. Analyze technical and functional tickets to understand requirements and facilitate effective communication between the client and Module teams. Take ownership of unique requests related to regional specificities that fall outside the standard tracking framework. Identify and address issues and obstacles faced by the subsidiary client, effectively resolving matters of low to medium complexity with the involvement of stakeholders. Possess the autonomy to escalate situations as necessary. Serve as a performance manager, partnering with Regional Offices to assist subsidiary countries in maximizing online sales and meeting performance goals. Conduct regular audits of the website to detect and report any functional problems or bugs, collaborating with the technical team to resolve issues. Generate and share regular and irregular reports about issues raised by the client. Take the lead in rolling out new features through end-to-end support, from clarifying subsidiary requirements to hypercare. Participate in sales strategies and discussions with the Regional Office and subsidiary to drive growth and enhance customer experience. Qualifications: - Degree in Business, Marketing preferred. - Experience in e-commerce, online marketing, and client relationship management or project management is mandatory. Previous experience with E-Commerce platform operations is a bonus. - Hands-on experience with e-commerce platforms (AEM and Magento). - Familiarity with service/ticket management tools (Jira). - Familiarity with Project management tools. - Strong analytical skills with the ability to interpret data and make data-driven decisions. - Excellent communication and interpersonal skills, with a talent for building rapport with clients and team members. - Detail-oriented with a proactive approach to problem-solving and process improvement. Willing to work in shifts to support global operations. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,

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5.0 - 9.0 years

0 Lacs

delhi

On-site

As a fintech solutions provider in the digital rewards and branded currencies space, Vouchagram India Private Limited (known as GyFTR) has been redefining loyalty rewards for over 13 years. With a vast network of 250+ partner brand associations and 300+ clients, we are proud to serve the top 15 banks in the country, facilitating rewards disbursements worth INR 4000 Crores annually. Every 2 seconds, a Digital Voucher is sent from VG's proprietary technology, showcasing our commitment to efficiency and innovation. Our focus on white-label rewards solutions and APIs sets us apart in the industry, as we strive to revolutionize the consumption of alternate digital currencies such as e-vouchers and loyalty points. The VG ecosystem seamlessly connects brand partners, clients, customers, and VG concierge services in real-time, ensuring instant reward deliveries. We firmly believe that a reward delayed is a reward denied, reflecting our dedication to providing exceptional experiences. Embracing a start-up culture, we value work-life balance and prioritize creating a positive and enjoyable work environment. Our employee surveys consistently rate us as one of the most jovial and fun places to work, fostering motivation and excellence among our team members. Key Responsibilities: - Onboard and manage brand partners from pitch to go-live - Drive commercial negotiations and partnership growth - Collaborate with tech teams on smooth API integrations - Maintain strong brand relationships and ensure partner success - Monitor performance and optimize strategies for desired results What We're Looking For: We are seeking individuals with a minimum of 5 years of experience in brand servicing and onboarding. The ideal candidate should have a solid understanding of API flows and technical coordination, coupled with excellent communication, negotiation, and project management skills. Experience in fintech, e-commerce, loyalty, D2C brand, retail, or digital gifting is considered a plus in this role.,

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4.0 - 8.0 years

0 Lacs

karnataka

On-site

The ideal candidate thrives in a fast-paced, performance-driven environment and will be responsible for delivering a differentiated product that addresses a business need and represents a viable business opportunity. You will work alongside our team of world-class product managers, engineers, data scientists, marketers, UI/UX designers, and ecomm team to achieve 2 main objectives - drive retention rate and improve revenue from repeat customers through innovative features & personalized user journeys. Own the product roadmap for retention marketing channels including email, SMS, and push notifications, with a focus on driving customer engagement and repeat purchases. Define, prioritize, and execute product initiatives that improve user activation, with specific focus on multi-category purchases within the first 60 days of a user's lifecycle. Collaborate cross-functionally with Retention Marketing, Engineering, Data Science, and Creative teams to launch and iterate on personalized user journeys. Build in-house customer segmentation platform and refine user segmentation strategies to tailor retention tactics based on lifecycle stage, category affinity, and browsing history. Drive personalization across retention marketing channels: content, frequency, & channel personalization. Work closely with Data-Science team to build product recommendation models to drive cross-category purchases. Partner with analytics to establish KPIs and build dashboards for performance monitoring, cohort behavior, and funnel drop-off diagnostics. Conduct A/B tests to validate hypotheses around message timing, channel mix, and content personalization. Work closely with the Martech and CRM Engineering teams to identify tooling gaps, streamline campaign execution, and improve targeting capabilities. Advocate for the customer by understanding user behavior across the post-purchase journey and identifying friction points that hinder re-engagement. Stay current on best practices and emerging tools in the retention marketing and eCommerce space to inform product strategy and experimentation roadmap. Manage risks in execution and scrappily unblock team to reach goals. Requirements: - 5 years of product management experience, ideally in eCommerce, consumer tech, or a performance marketing-focused environment. - Deep empathy for users and a customer-first mindset, with the ability to translate user behavior and insights into product requirements. - Comfortable working in fast-paced, multi-time-zone global iterative environments with cross-functional teams (engineering, design, marketing, analytics). - Strong analytical skills with experience using data tools like SQL, Looker, or Mixpanel, or Amplitude to define metrics, derive insights, and drive decisions. - A strong sense of ownership, accountability, understanding of metrics, and drive to move metrics that matter (activation rate, repeat rate, LTV, etc.). - Proven track record of owning and shipping successful features or initiatives in Growth / Retention, CRM, or lifecycle marketing (email/SMS/push). - Preferred: Familiarity with modern marketing automation tools (e.g., Clevertap, Moengage, Klaviyo, Braze, Iterable, etc) and CRM infrastructure. - Excellent written and verbal communication skills, with the ability to align stakeholders and clearly articulate product decisions. - Bonus: Experience working on segmentation models, predictive triggers, or using personalization/ML to power retention initiatives.,

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4.0 - 8.0 years

8 - 12 Lacs

Ahmedabad

Work from Office

Role Title: Assistant Manager E-commerce (Zomato, Swiggy & Frozen Foods) Reporting To: E-commerce Head (Vadilal) Location: Ahmedabad (preferred) Type: Full-time Level: 2–4 years of experience Purpose of the Role We are looking to hire a resource who can take ownership of our Zomato and Swiggy operational workflows , and also support the scaling of our frozen food category across Q-commerce and e-commerce platforms. The ideal candidate should have prior experience in managing online accounts for frozen food, ice cream, or FMCG brands with a strong execution mindset. Key Responsibilities Zomato & Swiggy Management End-to-end operational ownership: menu updates, visibility tracking, rejection/cancellation analysis, review monitoring Run and monitor promotional campaigns: offers, discounts, and event-day campaigns Coordinate with franchise outlets to resolve order issues, product availability, and menu hygiene Monitor and drive platform performance KPIs: GMV, order count, contribution margins Frozen Food Category Expansion Assist in onboarding frozen SKUs across Q-commerce (Instamart, Zepto, Blinkit, etc.) Coordinate with supply chain and sales to ensure stock availability and SLA adherence Help build platform-specific assortment strategies for frozen food Collaborate with marketing for visibility and promotion planning Reporting & Analysis Weekly performance reporting across platforms Track consumer feedback, and ratings, and flag process inefficiencies Liaise with finance and sales ops for reconciliation and claim follow-ups Ideal Candidate Profile 2–4 years of experience in e-commerce or KAM role for a frozen food, dairy, or FMCG brand Hands-on experience managing Zomato, Swiggy, or Q-commerce platforms Strong in execution, coordination, and cross-functional communication Comfortable with Excel / Google Sheets and basic platform dashboards Based in Ahmedabad or willing to relocate (preferred) Preferred Background: Worked with brands like Amul, Havmor, Mother Dairy, Kwality Walls, ITC (Frozen), Godrej Yummiez, etc. Exposure to Q-commerce or e-grocery is a plus Experience dealing with franchise networks / outlet-level coordination Interested candidates can share CVs and references at apexamanek@vadilalgroup.com

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4.0 - 7.0 years

5 - 9 Lacs

Bengaluru, Karnataka, India

On-site

Location: Bengaluru Experience: 4 to 7 years Education: MBA (Marketing / eCommerce / Business preferred) Key Responsibilities Top-Line Revenue Growth Manage and grow the brand's own website and app business. Lead digital and social marketing activations to enhance the B2C customer experience. Identify and execute brand-building opportunities with external partners. Own and optimize brand presence across partner portals. Customer Relationship Management (CRM) Drive CRM-led marketing activations including coupons, visibility enhancements, and retention campaigns. Activate CRM strategies across both B2C and B2B channels to boost secondary sales. Performance Marketing & SEO Lead performance marketing and SEO efforts for the brand website in partnership with external agencies. Optimize return on ad spend (ROAS) and drive impressions across platforms such as Myntra, Amazon, Flipkart, and more. Marketplace Relationship Management Build and strengthen relationships with marketplace-only partners such as Ajio, Tata Cliq, Nykaa, Myntra, Amazon, and Flipkart. Strategize with partner platforms to increase visibility and achieve sales targets. App Development & Functional Enhancements Support the roll-out of new functionalities as part of the brand's super-app launch. Ensure seamless coordination with tech and product teams for smooth functioning. Website Traffic Generation Manage all marketing channels to drive traffic and conversions on the brand website. Create unified strategies across digital, CRM, SEO, and performance marketing. Cataloging & Content Management Drive rich and SEO-friendly cataloging with support from external agencies. Ensure top-tier (A+/A/B/C) catalog content for improved searchability and enhanced user experience. Desired Skills and Experience Proven experience in eCommerce and B2C marketing Strong understanding of key account management and marketplace dynamics Hands-on expertise in performance marketing and SEO strategy Experience managing cross-functional digital initiatives and CRM campaigns Data-driven approach to decision-making and campaign optimization Ability to coordinate with agencies and internal teams effectively Strong communication and relationship-building skills

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

Founded over the fall of 2016 by Tech entrepreneur Amir Mansour, BlackSwan is a fantastically fast-growing startup at the cutting edge of e-commerce and Ad Tech. BlackSwan is now exiting stealth mode and further consolidating its leadership position on the market. This is where you come in. You are an ambitious JavaScript expert with extreme rigour and attention to details. You are motivated to work on the next big thing and perform at your best within an all-star team. As a candidate, you should be an expert at designing front-end UI using HTML, CSS, and JavaScript. You should also excel at Browser extension development for Chrome, Firefox, and IE. Furthermore, you should have a solid aptitude with performance optimizations, including caching, load-testing, and code profiling. Preferences will be given to candidates who have demonstrated domain knowledge in e-commerce or software monetization, experience with NOSQL databases such as Elasticsearch, experience with AWS, and an active, impressive Github account. This position falls under the category of an Expert in job features.,

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