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300 Ecommerce Jobs - Page 3

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1.0 - 5.0 years

1 - 5 Lacs

Mumbai, Bengaluru, Delhi / NCR

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Working Hours: AU Time Zone (6 AM 2 PM IST) Requirements: 3+ years of hands-on Google Ads experience in eCommerce Experience with Merchant Center, product feeds, and tools like Feedonomics Proficient in using ChatGPT and following defined processes Excellent English communication skills Immediate joiners preferred Bonus: Experience with Facebook, LinkedIn, or TikTok ads Location-Remote,Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad

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15.0 - 20.0 years

60 - 80 Lacs

Kolkata

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Key Responsibilities: Business Strategy & Leadership: oDevelop and execute a comprehensive business strategy aligned with company goals. oOversee the growth, profitability, and market positioning of the e-commerce platform. oEnsure the scalability, efficiency, and competitiveness of the business model. Marketing & Brand Development: oLead marketing initiatives to enhance brand visibility and customer engagement. oImplement digital marketing, SEO, and social media strategies for maximum reach. oDrive customer acquisition and retention through targeted campaigns. Dealer & Distributor Network Expansion: oDevelop and manage relationships with dealers and distributors to strengthen the supply chain. oCreate incentive programs to encourage dealer participation and loyalty. oEnsure seamless integration of dealer/distributor inventory into the e-commerce platform. Strategic Partnerships & Business Development: oIdentify and establish tie-ups with manufacturers, suppliers, and industry stakeholders. oNegotiate and manage high-value contracts with product manufacturers and distributors. oExplore new market opportunities for business expansion. Retail Sales & Customer Experience: oOptimize the mobile app for seamless transactions, payment gateways, and order tracking. oEnhance customer engagement through personalized recommendations and loyalty programs. oCollaborate with marketing and sales teams to drive conversion rates and revenue growth. Financial & Operational Oversight: oMonitor financial performance, budgeting, and revenue forecasting. oEnsure cost-effective operations while maintaining high service standards. oReport directly to the Managing Director (MD) with regular updates on business performance.

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4.0 - 9.0 years

6 - 14 Lacs

Bangalore Rural, Bengaluru

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Job description HIRING (WFO) || Ecommerce Sales Manager & Quick Commerce Sales Manager for a FMCG & Personal Care brand based out of Bangalore. Interested applicants ready to appear for F2F Interview DM your resume to acutevision07@gmail.com WORK FROM OFFICE Openings : 3 Position : Ecommerce Sales Manager & Quick Commerce Sales Manager Job Location : Bangalore Working days - 6days Experience Min.4 to 12 Years Salary (in CTC) Between 12LPA to 15LPA Responsibilities: Sales : Drive sales on Amazon ,FLipkart, JioMart & Q-commerce for all categories i.e. Groceries, Health and Wellness, Ayurveda, Personal Care, Juices and Beverages, Healthy Snacks and Home Care. Agency : Working closely with the amazon agency for achieving aligned sales targets. Stocks : Forecasting stock for FCs and ensuring 100% stock availability. Should have the ability to work on excel on large worksheets. P & L : Understanding on commission fees, logistics fees, account health, A+ content, brand page, product keywords and other relevant components to drive PROFITABLE P&L. Ads : Daily monitoring the marketplace account and ensuring the product shows up on the first page by adding relevant keywords at the backend, opting in discounts, deals and waivers. Build and maintain strong relationships to leverage organic opportunities for driving visibility. Promotions: Drive sales growth through effective account management, promotional activities, and marketing initiatives. Sales Trends : Analyze sales data and market trends to identify opportunities for new products, pricing for growth. Monitor and report on competitor activity, pricing, and promotions to inform sales strategy. and optimization on amazon. Teams: Collaborate with cross-functional teams, including marketing, content and design teams and supply chain, to ensure successful product launches and promotions. Reports: Provide regular sales forecasts and reports to the management. Compliance : Ensure compliance with all marketplace policies and guidelines. Preferred candidate profile Proven track record of driving sales growth and achieving revenue targets. Strong communication and negotiation skills. English and Hindi. Experience working on Excel is mandatory. LukeWarm regards, HR acutevision07@gmail.com

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1.0 - 5.0 years

3 - 4 Lacs

Remote, , India

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Work From Home Job Opening: Client Acquisition Specialist (Sales & Marketing) Position: Client Acquisition Specialist (50+ openings) Experience: 6 months 1 year (Entry-level); 1+ year (Senior level) Location: Remote (PAN India) Job Details: Shift: 10:00 AM 7:00 PM (Monday to Friday, Weekends off) Focus: Sales and Upselling Requirements: Laptop: i3 and above, 8GB RAM, Windows 10 + Noise cancellation headphones Experience: Cold calling/upselling Skills: Strong communication skills Apply now by joining our talent pool: https://chat.whatsapp.com/Cy8Rn3cYLDxJNxdXnbaJvW We will reach out to you with next steps if we feel that you are a good fit for the role. All the best!

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1.0 - 5.0 years

3 - 4 Lacs

Remote, , India

Remote

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Work From Home Job Opening: Client Acquisition Specialist (Sales & Marketing) Position: Client Acquisition Specialist (50+ openings) Experience: 6 months 1 year (Entry-level); 1+ year (Senior level) Location: Remote (PAN India) Job Details: Shift: 10:00 AM 7:00 PM (Monday to Friday, Weekends off) Focus: Sales and Upselling Requirements: Laptop: i3 and above, 8GB RAM, Windows 10 + Noise cancellation headphones Experience: Cold calling/upselling Skills: Strong communication skills Apply now by joining our talent pool: https://chat.whatsapp.com/Cy8Rn3cYLDxJNxdXnbaJvW We will reach out to you with next steps if we feel that you are a good fit for the role. All the best!

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9.0 - 14.0 years

10 - 20 Lacs

Gurugram

Remote

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Director of Growth Marketing India (Delhi NCR) (3PM - 1AM IST ) Location: Remote, India (Must work US East Coast hours) Reporting to: ** Chief Marketing Officer** Experience: 10+ years in B2B technology marketing, with at least 4 years working with US-based B2B technology companies About Basis Vectors Basis Vectors is an investment firm specializing in B2B SaaS. We own and operate a portfolio of US-based technology companies, providing strategic and operational support to accelerate growth. This role is a critical hire for our marketing team, leading demand generation for a select group of portfolio companies. About the Role We are seeking a Director of Growth Marketing to be the demand generation and strategy leader for multiple B2B technology brands. Note: This is not a sales development or BDR role. In some markets, the term “demand generation” is often misunderstood to refer solely to outbound calling or lead qualification. This role is a senior-level marketing leadership position responsible for designing and executing full-funnel marketing strategies that generate high-quality pipeline for sales. This role is ideal for a strategic, data-driven marketer who can balance high-level planning with hands-on execution . You will oversee a small marketing team (including a Growth Marketing Manager and BDRs) and work closely with a centralized marketing team to bring your strategy to life. Your primary success metric : Pipeline generation – building scalable demand generation programs that convert into high-quality sales opportunities. to be the demand generation and strategy leader for multiple B2B technology brands. This role is ideal for a strategic, data-driven marketer who can balance high-level planning with hands-on execution . You will oversee a small marketing team (including a Growth Marketing Manager and BDRs) and work closely with a centralized marketing team to bring your strategy to life. Key Responsibilities Translate business objectives and marketing priorities into effective demand generation strategies and integrated multichannel campaign plans. Design, execute, and optimize demand generation campaigns targeted at B2B technology buyers, leveraging digital, ABM, SEO, webinars, content marketing, and outbound sales programs. Leverage product positioning, persona research, market insights, and intent data to align campaign messaging and creative with optimal channels and buying stages. Manage the marketing funnel from top to bottom, optimizing conversion rates at each stage and driving qualified pipeline growth. Collaborate with sales to ensure alignment on lead scoring, qualification criteria, and seamless handoff processes. Develop and deliver compelling content that speaks to the unique needs and pain points of Ideal Customer Profiles (ICPs). Oversee executional details including timelines, budgets, resource allocation, and cross-functional coordination. Use data and analytics to measure campaign performance, communicate results, identify areas for improvement, and drive continuous optimization. Lead and mentor a small team of marketers and BDRs while working cross-functionally with the centralized marketing team. Continuously improve operational processes to streamline campaign production and increase efficiency. Stay aligned and in close communication with stakeholders across marketing, sales, product, content, enablement, and operations. Who You Are 10+ years of experience in B2B technology marketing , with at least 4 years working with US-based B2B technology companies . A strategic leader and an executional powerhouse – able to develop high-level marketing plans while also rolling up your sleeves to execute when needed. Data-driven and results-oriented , with a proven track record of driving demand and pipeline growth. Strong collaborator and communicator , comfortable working across sales, marketing, and executive teams. Creative problem solver who can think beyond traditional demand generation strategies to drive high-impact results. Comfortable working US East Coast hours to collaborate effectively with portfolio company teams. Why Join Basis Vectors? High-impact role with direct influence over revenue growth across multiple technology brands. Work in a fast-paced, entrepreneurial environment where your contributions will be recognized and valued. Opportunity to grow within a dynamic investment firm managing high-growth B2B SaaS businesses.

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3.0 - 5.0 years

7 - 11 Lacs

Bengaluru

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About the job: - We are seeking a Senior Performance Marketing Specialist with 3+ years of experience to lead and optimize our digital marketing initiatives, ensuring high ROI and impactful results. - This role demands a seasoned expert who can design, implement, and refine campaigns across multiple channels, using a data-driven approach to achieve ambitious growth targets. - The ideal candidate possesses a comprehensive understanding of performance marketing strategies, a strong analytical skill set, and experience with managing significant ad budgets across platforms. Key Responsibilities: Campaign Strategy, Planning, and Execution: - Develop, execute, and scale high-impact, multi-channel digital campaigns across Google Ads, Facebook Ads, LinkedIn, Instagram, programmatic platforms, and other relevant channels. - Collaborate with cross-functional teams to align campaigns with overall business goals, brand strategies, and product launches. - Build out targeted and personalized ad experiences for different audience segments to optimize engagement and conversion rates. Performance Optimization & Testing: - Lead regular A/B and multivariate testing on ads, creatives, audiences, and landing pages to maximize performance and minimize acquisition costs. - Analyze campaign data, report insights, and recommend actionable strategies to improve KPIs such as CPA, CTR, ROAS, and conversion rates. - Use analytical tools and software, such as Google Analytics, Google Tag Manager, and marketing automation platforms, to monitor and refine campaign performance continuously. Budget Management & ROI Maximization: - Oversee and manage substantial ad budgets across multiple platforms, optimizing allocations based on performance data to maximize return on ad spend (ROAS). - Implement advanced bidding strategies and budget management tactics to meet and exceed campaign goals. Leadership & Mentorship: - Provide mentorship to junior team members, guiding them on best practices, testing methodologies, and optimization techniques. - Act as a thought leader in the marketing team, keeping up-to-date with industry trends, platform changes, and emerging marketing tools to ensure a competitive edge. Data Analysis & Reporting: - Prepare in-depth campaign performance reports, translating data into clear and actionable insights for both internal and external stakeholders. - Collaborate with data and analytics teams to enhance reporting mechanisms and deliver real-time performance metrics. Competitor Analysis & Industry Research: - Conduct market research and competitive analysis to identify new opportunities and industry best practices. - Stay informed of the latest changes in platform algorithms, ad formats, and industry trends to maintain a high level of performance. Qualifications: - Master's/Bachelor's degree in Marketing, Business, Data Analytics, or a related field; advanced certifications in digital marketing or analytics are a plus. - 3+ years of experience in performance or digital marketing, with proven success in scaling and optimizing high-budget campaigns. - Proficient with digital advertising platforms (Google Ads, Facebook Ads, LinkedIn Ads, and others) and advanced analytics tools (Google Analytics, Google Tag Manager, etc.) - Demonstrated expertise in A/B testing, data analysis, and optimization techniques. - Strong knowledge of marketing automation, CRM tools, and customer journey mapping. - Exceptional problem-solving skills with a proactive, data-driven approach. - Excellent communication skills and the ability to present complex data insights to stakeholders clearly. Preferred Skills: - Experience in e-commerce or SaaS marketing. - Familiarity with SEO principles and their application in paid campaigns. - Advanced skills in Excel and data visualization tools. - Certifications such as Google Ads, Google Analytics, and Facebook Blueprint.

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3.0 - 5.0 years

7 - 11 Lacs

Bengaluru

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About the job Key Responsibilities: 1. Campaign Strategy, Planning, and Execution - Develop, execute, and scale high-impact, multi-channel digital campaigns across Google Ads, Facebook Ads, LinkedIn, Instagram, programmatic platforms, and other relevant channels. - Collaborate with cross-functional teams to align campaigns with overall business goals, brand strategies, and product launches. - Build out targeted and personalized ad experiences for different audience segments to optimize engagement and conversion rates. 2. Performance Optimization & Testing - Lead regular A/B and multivariate testing on ads, creatives, audiences, and landing pages to maximize performance and minimize acquisition costs. - Analyze campaign data, report insights, and recommend actionable strategies to improve KPIs such as CPA, CTR, ROAS, and conversion rates. - Use analytical tools and software, such as Google Analytics, Google Tag Manager, and marketing automation platforms, to monitor and refine campaign performance continuously. 3. Budget Management & ROI Maximization - Oversee and manage substantial ad budgets across multiple platforms, optimizing allocations based on performance data to maximize return on ad spend (ROAS). - Implement advanced bidding strategies and budget management tactics to 4. Data Analysis & Reporting - Prepare in-depth campaign performance reports, translating data into clear and actionable insights for both internal and external stakeholders. - Collaborate with data and analytics teams to enhance reporting mechanisms and deliver real-time performance metrics. 5. Competitor Analysis & Industry Research - Conduct market research and competitive analysis to identify new opportunities and industry best practices. - Stay informed of the latest changes in platform algorithms, ad formats, and industry trends to maintain a high level of performance. Qualifications: - Master's/Bachelor's degree in Marketing, Business, Data Analytics, or a related field; advanced certifications in digital marketing or analytics are a plus. - 3+ years of experience in performance or digital marketing, with proven success in scaling and optimizing high-budget campaigns. - Proficient with digital advertising platforms (Google Ads, Facebook Ads, LinkedIn Ads, and others) and advanced analytics tools (Google Analytics, Google Tag Manager, etc. - Demonstrated expertise in A/B testing, data analysis, and optimization techniques. - Strong knowledge of marketing automation, CRM tools, and customer journey mapping. - Exceptional problem-solving skills with a proactive, data-driven approach. - Excellent communication skills and the ability to present complex data insights to stakeholders clearly. Preferred Skills: - Experience in e-commerce or SaaS marketing. - Familiarity with SEO principles and their application in paid campaigns. - Advanced skills in Excel and data visualization tools. - Certifications such as Google Ads, Google Analytics, and Facebook Blueprint

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1.0 - 3.0 years

8 - 14 Lacs

Surat

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Responsibilities: - Develop and execute marketing strategies to drive brand awareness and qualified traffic. - Plan, implement, and oversee successful marketing campaigns across multiple channels. - Optimize organic and paid acquisition channels, including content marketing, PPC, SEO, social media, and lead generation. - Create engaging and conversion-driven content for the website, blog, and other platforms. - Build and maintain strategic partnerships with key industry players, agencies, and vendors. - Manage marketing budgets effectively, ensuring optimal allocation of resources. - Oversee marketing materials, including website banners, brochures, and case studies. - Track, measure, and report on campaign performance, providing insights for optimization. - Analyze consumer behavior and refine strategies for better engagement and conversions. Requirements: - Proven experience in marketing, preferably in e-commerce. - Strong expertise in digital marketing, including SEO, PPC, social media, and email marketing. - Excellent content creation and copywriting skills. - Ability to manage budgets and analyze marketing metrics. - Strong project management and stakeholder coordination skills. - Up-to-date with industry trends and emerging marketing technologies.

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3.0 - 6.0 years

5 - 6 Lacs

Gurugram

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Role & responsibilities 1 *Revenue Analysis*: Analyze revenue trends, identify areas for improvement, and provide recommendations to optimize revenue growth. 2. *Financial Modeling*: Develop and maintain financial models to forecast revenue and analyze the impact of business decisions. 3. *Financial Reporting*: Prepare and deliver financial reports, including revenue analysis and insights, to support business decisions. 4. *Data Analysis*: Collect, analyze, and interpret large datasets to identify trends, opportunities, and challenges. 5. *Business Insights*: Provide actionable insights and recommendations to stakeholders to drive business growth and improvement. 6. *Collaboration*: Work closely with cross-functional teams, including sales, marketing, and product, to align financial planning with business objectives. Preferred candidate profile Should knowledge about E-commers business. Knowledge of business wise profitability report. Creates variance analysis reports and financial models. Should knowledge about Sales discount analysis. Leads real-time financial performance monitoring. Sets and tracks key performance indicators (KPIs) and objectives. Knowledge about customer reconciliations. Recommends strategies for increasing financial performance. Escalates any financial issues to management. Monitor expenses regularly basis & identified reasons. Coordinate with various departments to find out reasons of variances. Strong MS Excel skills (Fixed CTC + Annual Bonus) Job location: Sector 44 -Gurgaon (Haryana)

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8.0 - 13.0 years

8 - 16 Lacs

Hyderabad

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Senior CRO Specialist We are looking for a Senior CRO Specialist to help improve our webshop by running data-driven experiments that increase conversion rates. You will research user behavior, design and manage A/B tests, and turn results into actions that improve the customer journey. You'll also support your team and help build a culture of testing and learning. What Youll Do Work with product teams to understand customer behavior. Turn research into test ideas that improve performance. Lead experiments from start to finish — planning, building, monitoring, and analyzing. Share results and next steps with stakeholders. Improve CRO processes to be more efficient and effective. Help and mentor other CRO team members. Work with global teams across different time zones and cultures. Coordinate with designers and developers for test builds. What We’re Looking For Skills & Traits: Organized and structured Creative and proactive Strong analytical thinking Clear communicator Team player who cares about the user Experience: Background in marketing or CRO Hands-on experience with A/B testing Knowledge of tools like GA4 Understanding of ecommerce Familiarity with HTML/CSS/JavaScript is a plus Knowledge of REGEX is a bonus Fluent in English

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10.0 - 12.0 years

19 - 22 Lacs

Gurugram

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Job Title: Category Head (ecommerce)- Beauty Products- (Female candidates preferred) Location: Gurgaon, Haryana, India- Budget: Up to - 90 Lakhs per annum- Experience: 10-15 years in e-commerce, category management, or related fields, with a significant portion in the beauty, personal care, or wellness sectors. Educational Qualification: MBA preferred. Job Responsibilities: - Strategic Leadership: Develop and implement comprehensive strategies to drive growth and profitability in the beauty products category. - Vendor Management: Establish and maintain strong relationships with suppliers and brands to ensure a diverse and competitive product assortment.- - Market Analysis: Conduct thorough market research to identify trends, customer preferences, and competitive landscape, informing product selection and promotional activities.- - Sales Optimization: Collaborate with marketing and sales teams to design and execute campaigns that enhance customer engagement and boost sales.- iimjobs.com - Performance Monitoring: Utilize data analytics to track category performance, assess promotional effectiveness, and make informed decisions to optimize the online catalog.- iimjobs.com - Team Leadership: Lead and mentor a team of category managers and associates, fostering a culture of high performance and continuous improvement.-

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1.0 - 5.0 years

2 - 6 Lacs

Noida

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- This role will be responsible for driving sales through ecommerce platform for the assigned categories under duckduckbaby.in platform. - The person would be the business owner for his/ her categories. - The role entails leveraging know how of internal and external variables to deliver sales and outreach of categories. - The role entails forecasting, monitoring, understanding and reporting on the category. - The role also requires the incumbent to drive strategic projects and promotions to achieve overall business objectives. Location: Jammu,Gandhinagar,Vadodara,Surat,Noida

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8.0 - 10.0 years

14 - 18 Lacs

Ahmedabad

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For a young, growing brand like ours, the role of a E-commerce Head is extremely critical as the Awesomefab Shopping Pvt. Ltd. is at an important stage of building its identity as a brand through different marketplaces Job Responsibilities : 1. Managing the marketplaces, namely Myntra, Amazon, Flipkart, AJIO etc. and plan the presence of the organization - in terms of the strategy, management, forecasts and results. These include short- and long-term objectives, customer metrics and overall performance. 2. Oversee the day-to-day marketplace E-commerce operations, customer service, updates, post listings, promotions, merchandising, maintenance and performance. 3. Ensure that daily site maintenance is conducted; correcting product descriptions, product placement, new item posting, out of stock item removal and functionality meets and exceeds company expectations. 4. Develop budgets for all phases of marketplace E-commerce and execute marketplace promotions to maximize growth 5. Manage relationships with digital agencies and external third parties in the marketplace effectively to drive growth 6. Develop and implement the assortment and inventory plan to match the sales plan. Work with other divisions to maximize inventory. 7. Provide on-going strategic insights and recommendations of new marketplaces channels with growth plans. Values & Mind-sets : - Self-motivated and able to work independently as well as part of a team in a fast-paced environment with changing priorities and show constant entrepreneurial initiative - Strong project management skills - Strong analytical skills to guide business strategy decisions Education and Experience : - 8+ years of E-commerce experience with fashion and apparel brands - Experience in E-commerce Myntra, Amazon & Flipkart platform administrative tools (other marketplaces are a plus) - Experience with E-commerce marketing and digital sales drivers with marketplace and channel advisors - Demonstrated understanding of web technologies, browsers, analytics, reporting and content management systems and processes

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3.0 - 8.0 years

5 - 9 Lacs

Mumbai, Thane, Navi Mumbai

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Job Summary : As the Key Account Manager for Amazon, you will be responsible for developing and executing strategic initiatives to drive sales, maximize profitability, and strengthen our partnership with Amazon. You will serve as the primary point of contact for all communication and collaboration between our company and Amazon, ensuring alignment with their goals and objectives while representing the best interests of our company. Key Responsibilities : - Managing the Joint Business Plan with Amazon end to end and being responsible for driving topline as well as bottomline (CM2) for the channel. - Managing brand level sales target for the brand with timely tracking and intervention. - Connecting and building a strong relationship with the Amazon team to ensure support as well as issue resolution to achieve the expected targets. - Managing ads on the platform to drive sales - Analyze market trends, competitive landscape, and customer insights to identify opportunities for product assortment expansion, pricing optimization, and promotional strategies. - Collaborate with internal teams such as marketing, supply chain, and product development to ensure seamless execution of initiatives and timely resolution of any issues. - Monitor and report on key performance metrics, including sales performance, inventory management, and profitability, providing regular updates to senior management. - Lead negotiations with Amazon on pricing, terms, and promotional opportunities to drive mutual business growth and profitability. - Stay informed about changes in Amazon's policies, algorithms, and marketplace dynamics, and proactively adapt strategies to maintain a competitive edge. - Provide guidance and support to cross-functional teams to optimize product listings, enhance brand presence, and improve overall customer experience on the Amazon platform. - Serve as a subject matter expert on Amazon's platform capabilities, tools, and best practices, sharing knowledge and insights with internal stakeholders as needed. Qualifications : - Bachelor's degree in business, marketing, or a related field; MBA preferred. - Experience in managing Amazon for a leading brand with at least 5cr pm in Amazon sale - Self-motivated and results-oriented, with a strong sense of accountability and ownership. - Ability to thrive in a fast-paced environment and effectively manage multiple priorities simultaneously. - Proficiency in Microsoft Office suite (Excel, PowerPoint, Word) and experience with CRM software preferred.

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1.0 - 4.0 years

2 - 3 Lacs

Navi Mumbai

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Hiring For Voice Process | Amazon !! 23 k in hand !! Mumbai Airoli 5 day working , Both side travel UG / Grad , 6 month Experience from voice bpo can apply :-22k in hand 6 Month Work from office after depends on performance for hybrid mode Required Candidate profile Need from Voice , Blended , Need only Excellent comms candidates can apply 6 Month Work from office after depends on performance for hybrid mode Ecommerce Voice 9911567769 / 9560028009/ 8860576337

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6.0 - 8.0 years

4 - 7 Lacs

Ahmedabad, Gujarat

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Job Description : Customer support Lead - AWESOMEFAB SHOPPING PVT LTD (Brands: VEIRDO & JUNEBERRY) is an Indian clothing brand and we are selling our products on all E-commerce websites like Amazon, Myntra, Flipkart, Tata Cliq, Nykaa, etc. - VEIRDO & JUNEBERRY brand is backed by the Aditya Birla Group. - If you're an E-Commerce Catalogue and sales enthusiast who loves what you do, then please do join us, we'd love to hear from you. - Awesomefab Shopping Pvt. Ltd is looking for an experienced Customer support Lead. Join our dynamic team and contribute to our success in the e-commerce sector! Key Responsibilities : - Implement feedback tracking system to identify areas of improvement and adjust team strategies accordingly - Develop innovative solutions to recurring customer issues, minimizing repeat chats and enhancing overall satisfaction levels. - Train and supervise team of customer service representatives in providing quality service to customers - Coordinate shift schedules efficiently to ensure adequate coverage during peak hours without compromising service quality - Improved customer satisfaction by addressing and resolving complex issues in timely manner. - Implement measurement metric for customer satisfaction - Lead and mentor a team of junior customer support representatives. - Handle escalations and provide timely resolutions. - Monitor and report on customer service metrics and feedback. - Collaborate with other departments to ensure resolution of customer query - Manage net zero end of day chats Requirements : - Minimum 6 years of experience in leading Customer support practice, ecommerce experience is required - Strong understanding of customer service best practices. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced environment and handle high-pressure situations. - Proficiency in customer service software and tools. - Strong problem-solving skills and attention to detail. - Leadership experience is a plus. Benefits : - Statutory Bonus - Leave encashment - Provident Fund - Health Insurance/ESIC - Yearly Company Trip - Gratuity

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3.0 - 8.0 years

6 - 12 Lacs

Mumbai, Thane, Navi Mumbai

Hybrid

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- We are looking for Ecommerce Marketing Manager 3+ years of successful experience in Amazon, Flipkart, market places Ads strategy planning and implementation. Primary Responsibilities : - Responsible for developing and implementing effective strategies to drive online sales, enhance customer experience, and optimize the performance of our e-commerce platforms. - Create & Implement branding activities on the platforms Develop and execute Amazon ad campaigns on Amazon, Flipkart and other platforms. - Collaborate with the marketing team to align marketplace strategies with overall marketing goals - Monitoring online sales promotions and Sponsored product promotions activities - Ensure our e-commerce store is regularly updated with new products and promotions - Maintain the integrity of the brand image and consistency of voice across multiple channels to ensure our brand stays top of mind - Plan, develop, and oversee the execution of loyalty programs Desired Skills : - Having strong communication Skills and well verse with amazon seller central. - Must be from a D2C Company.

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1.0 - 2.0 years

6 - 9 Lacs

Noida

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1) Managing of Ecommerce Platforms like Amazon, E-bay, Shopify, Wallmart, Flipkart. 2) Optimize the online shopping experience, ensuring a seamless and user-friendly customer journey. 3) Procurements of various products as per requirements. 4) Review and validate purchase requests before PO creation for proper account coding, shipping, item standards, approvals and related transaction detail, using pre-defined company guidelines. 5) Handling the operations. 6) Ecommerce Merchandising 7) Oversee the day-to-day operations of the e-commerce website, including product listings, pricing, and promotions.

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8.0 - 13.0 years

8 - 12 Lacs

Mumbai

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About the Role: Miko is looking for a dynamic and experienced Senior Marketplace Manager with 10+ years of experience in managing and scaling marketplaces, especially on Amazon and other eCommerce platforms. This role will require you to manage Miko's marketplace accounts in India, US, UK, EU, Middle East (ME), and Singapore (SG). The ideal candidate will have a proven track record of driving sales, optimizing profitability, and executing successful strategies across multiple marketplaces in a fast-paced, global environment.As the Senior Marketplace Manager, you will be responsible for overseeing day-to-day marketplace operations, optimizing product listings, managing ad campaigns, ensuring supply chain efficiencies, and driving overall growth on Amazon and other key platforms. You'll work closely with cross- functional teams to execute Miko's broader business strategy while ensuring excellent customer experiences. Key Responsibilities:1. Marketplace Strategy & Expansion:- Develop and implement comprehensive marketplace strategies to maximize revenue and market share for Miko's products across India, the US, UK, EU, ME, and SG.- Conduct regional market research to identify trends, opportunities, and competitive insights to inform strategy.- Lead the expansion of Miko's products into new marketplaces, ensuring seamless entry and growth in diverse regions.2. P&L Ownership & Performance Management:- Manage the P&L for marketplaces across all regions, driving sales growth while maintaining cost efficiencies.- Optimize pricing strategies and promotional offers to maximize ROI while balancing competitive pricing, margins, and profitability.- Analyze sales data, market trends, and customer behavior to adjust strategies as needed and ensure maximum profitability.3. Advertising & Campaign Management:- Develop and manage digital advertising campaigns (Amazon Sponsored Products, Sponsored Brands, AMS, etc.) to drive brand visibility and sales.- Monitor and optimize advertising campaigns across multiple regions, reducing ACOS (Advertising Cost of Sale) while increasing conversions and sales.- Collaborate with marketing teams to align marketplace advertising with global marketing initiatives.4. Product Listings & Content Optimization:- Ensure all product listings are fully optimized with high-quality images, copy, and keyword-rich descriptions to maximize discoverability and conversion.- Lead the localization of product listings for regional markets, ensuring accurate translations and compliance with local marketplace rules and regulations.- Implement SEO best practices and optimize product content for better rankings on each marketplace.5. Inventory & Supply Chain Management:- Coordinate with supply chain and operations teams to ensure inventory is managed efficiently, preventing stockouts or excess stock.- Develop demand forecasting strategies to support inventory planning and minimize delays in product availability.- Optimize fulfillment strategies, including leveraging Amazon FBA (Fulfilled by Amazon), Seller Fulfilled Prime (SFP), and other regional fulfillment options.6. Customer Experience & Brand Reputation:- Monitor customer reviews, ratings, and feedback to ensure a high level of customer satisfaction across all marketplaces.- Address and resolve customer concerns, ensuring Miko's products maintain high ratings and positive feedback.- Implement strategies Benefits:- Competitive salary and performance-based bonuses.- Flexible work environment with options for remote work.- Dynamic and collaborative work culture.If you're a marketplace expert with a passion for scaling eCommerce success across global markets, we'd love to hear from you. Join Miko and be part of a cutting-edge company that's transforming the consumer tech industry!

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4.0 - 8.0 years

6 - 6 Lacs

Gurugram

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Graphic Designing, 3D Product Modelling, Web Designing, Video Editing, Motion Graphics, Color Correction, Photoshop, Special Effects. Required Candidate profile Graduate + Multimedia and Candidates required only from Personal Care, Cosmetics / Ecommerce Background.

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0.0 - 3.0 years

9 - 14 Lacs

Bengaluru

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Position - Customer Success Manager : The Customer Success Manager will be responsible for driving renewals of our customers and ensuring that they derive maximum value from the use of Simplotel. To achieve this, the account manager will interact regularly with the clients and build a strong lasting relationship and drive improvements to the customer's usage of Simplotel and drive adoption of new features that help customers. Responsibilities : - Drive renewals and upselling for Simplotel. - Be in touch with our customers, analyse opportunities for improvement, and convince the customers to adopt such suggestions. - Build and maintain strong long-lasting relationships. - Understand various analytics of our customers, craft and implement strategies to grow it. - Deliver metrics and analysis to customers to ensure that they understand the value of our platform - Run Google Ad Campaigns and come up with SEO strategies for our customers. - Manage schedule and prioritize well, in order to meet deadlines Skills required : - 0 - 3 years of Account Management or other customer facing experience. - Graduate degree in Engineering, Business or Hotel Management. MBA a plus. - Excellent written and verbal communication skills. Ability to convince internal stakeholders and customers. - Strong analytics skills and good knowledge of Excel. - Ability to work in cross functional teams. - Experience in delivering client-focused solutions based on customer needs - Excellent listening, negotiation and presentation skills - Ability to prioritize among competing tasks - Keen attention to detail and adherence to deadlines. - Knowledge of e-commerce, Web analytics & SEO is a plus.

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2.0 - 5.0 years

2 - 5 Lacs

Ahmedabad

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JOB Description - Manage day-to-day operations for E-Commerce including Updating Product catalogues and perform sales activity to achieve targets. - Manage day-to-day operations for E-Commerce including Updating Product catalogues and perform sales activity to achieve targets. - Cover all activities including Listing, Forecasting, Marketing, Order Processing, Returns Handling, etc., - Should be able to handle e-commerce portals like Amazon, Myntra, Flipkart, Snapdeal, etc. - Knowledge of MS Excel, how to respond to mails New and fast selling products research - Capable enough to explain the products and provide the most relevant deal in order to achieve your set targets. Excellent English writing and reading skills would be added advantage. Benefits: - Yearly Bonus - Leave encashment - Provident Fund - Health Insurance / ESIC - Yearly Company Trip - Gratuity Education: BBA/MBA/Any Graduate

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1.0 - 4.0 years

9 - 13 Lacs

Noida

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Driving Sales : - Responsible for top-line revenue goals within the established investment budget to achieve P&L goals - Responsible for developing, implementing, managing and reporting on plans to improve site metrics by increasing conversion, AOV, and other KPIs - Manage website content to align with monthly promotions, seasonal promotions and overall marketing strategy - Manage optimal inventory and right assortment for the category at any given time - Develop and implement a comprehensive category strategy aligned with the company's overall business objectives. This involves understanding market trends, customer needs, and competitive landscape to identify growth opportunities and define strategic initiatives - Assortment Planning: Determine the range of products to be offered within the category along with collaborating with suppliers and internal stakeholders to select and negotiate the best assortment mix. Monitoring Brand performance: - Negotiate budgets, set goals, monitor and report on performance - Secure Margins in line with overall guidance with negotiations with the brands - Plan and execute brand campaigns across various platforms and take corrective actions to stay on course of the plan - Meet the plan for recognition and awareness of accountable brands - Report performance against key metrics in approved formats Improve customer experience and retention: - Develop processes and procedures to drive customer retention - Analyse user experience across channels and touch points through web analytics and determine potential improvements

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4.0 - 5.0 years

3 - 6 Lacs

Noida

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- Marketing manager responsibilities include tracking and analyzing the performance of advertising campaigns, managing the marketing budget and ensuring that all marketing material is in line with our brand identity. - To be successful in this role, you should have hands-on experience with web analytics tools and be able to turn creative ideas into effective advertising projects. - Ultimately, you will help us build and maintain a strong and consistent brand through a wide range of online and offline marketing channels. Responsibilities: - Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door. - Deploy successful marketing campaigns and own their implementation from ideation to execution. - Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis. - Produce valuable and engaging content for our website and blog that attracts and converts our target groups. - Build strategic relationships and partner with key industry players, agencies and vendors. - Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely. - Oversee and approve marketing material, from website banners to hard copy brochures and case studies. - Measure and report on the performance of marketing campaigns, gain insight and assess against goals. - Analyze consumer behavior and adjust email and advertising campaigns accordingly. Requirements and skills: - Demonstrable experience in marketing together with the potential and attitude required to learn. - Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate. - Solid knowledge of website analytics tools (Google Analytics, NetInsight, Omniture, WebTrends). - Experience in setting up and optimizing Google Adwords campaigns. - Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets. - A sense of aesthetics and a love for great copy and witty communication. - Up-to-date with the latest trends and best practices in online marketing and measurement.

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