Vessel System Support Officer V Group Limited

3.0 - 7.0 years

0 Lacs

maharashtra

On-site

As a global leader in ship management and marine services, we add value to a vessel's operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V. has unrivaled industry knowledge with performance assured. Our values - We Care, We Collaborate, We Challenge, We are Consistent, We Commit, and Deliver - are at the heart of everything we do, supporting our strategy of Investing in Talent. We are always interested in making contact with talented individuals - people who will demonstrate our values and deliver great service for internal and external stakeholders. You will undertake projects encompassing all aspects of shipboard systems including large-scale system roll-outs, computer/communication system installation, and support. You must balance the ability to participate within dynamic teams with the skill to satisfy the diverse requirements of our clients, group offices, and ships. The projects you will undertake may require you to travel to managed vessels or other group offices worldwide. Dealing with operational problems arising during the daily running of communications and computer systems onboard vessels; Problem determination and resolution of issues reported by vessels experiencing hardware or operational problems. Proactive Maintenance of existing equipment, hardware including networking equipment. First line troubleshooting of communication issues and escalation to service providers. Installation and configuration of new equipment (e.g. Servers, Firewalls, Switches, PCs, printers, etc.) Managing helpdesk tickets and completing tasks allocated from the Helpdesk system. Carry out cybersecurity audits, assessment and implement risk mitigation measures. Respond to cybersecurity incidents reported by vessels and resolve and/or escalate as required. System health checks. Maintaining records of systems & vessels supported. Communication of completed work Email / Phone support during weekends / public holidays. Any other tasks assigned by the Team Lead Vessel Support, Head of IT Operations, and Group IS Support Manager. You will provide support for critical vessel IT and communication issues during weekends and public holidays on a rotation basis. Essential skills required for this role include hands-on troubleshooting to quickly resolve technical issues with equipment, networks, or software in a high-pressure environment. Knowledge of computer hardware, software, networking, and troubleshooting. Familiarity with operating systems like Windows, Linux, and others used on vessels. Understanding of LAN (Local Area Network) and WAN (Wide Area Network), TCP/IP, VPNs, routers, and switches. Familiarity with managing servers, databases, and onboard systems. Basic understanding of network security, firewall configurations, and vulnerability management to protect the vessel's IT infrastructure. Desirable qualifications and experience include a Bachelor's Degree in a relevant field such as Information Technology (IT), Computer Science, Electrical/Electronics Engineering, or Maritime Engineering. Experience with maritime communication and navigation software such as satellite communication systems, ECDIS (Electronic Chart Display and Information System), and AIS (Automatic Identification System). Experience in IT support in a maritime or offshore environment, particularly in managing the specialized IT systems onboard ships or oil rigs. Familiarity with the unique IT systems used on vessels, including communications systems (satellite, radio), onboard operational software, and bridge systems. Certification in IT Support or Networking such as CompTIA A+, Network+, or Cisco's CCNA (Cisco Certified Network Associate) can be advantageous. V. Group can offer you a market-leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This is a great opportunity to join a true leader in the maritime sector - a company that has exciting plans for future growth.,

Posted 1 day ago

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Service Engineer NAVCOM Elcome Integrated Systems Pvt. Ltd.

1.0 - 5.0 years

0 Lacs

jamnagar, gujarat

On-site

The Marine Navigation and Communication Engineer plays a crucial role in ensuring the efficient operation of navigation and communication systems on marine vessels. This is a full-time on-site position for a Service Engineer (Grade-I) within the Navigation & Communications Division at Elcome Integrated Systems Pvt Ltd, located in Jamnagar, Gujarat. Responsibilities include servicing, installing, commissioning, and troubleshooting various marine communication and navigation equipment such as GPS, radar, Echo Sounder, AIS, and electronic chart display and information systems (ECDIS). Additionally, conducting routine maintenance, troubleshooting, and repairs of navigation and communication equipment provided by Elcome onboard vessels is a key aspect of the role. Collaboration with vessel design and engineering teams to integrate navigation and communication solutions into new constructions and retrofit projects is also part of the job scope. The ideal candidate should hold a Bachelor's or Master's degree in Electronics and Communication Engineering or a related field. Proficiency in marine navigation technologies including GPS, radar, ECDIS, and AIS is essential. Knowledge of maritime communication protocols, satellite communication systems, and radio frequency (RF) equipment is required. Experience with marine software applications for navigation and communication systems is advantageous. Strong troubleshooting skills and the ability to diagnose and resolve complex technical issues are crucial for this role. Effective communication skills are essential for collaboration with vessel crews, engineers, and regulatory bodies. Attention to detail and a strong commitment to maritime regulations and safety standards are also important qualities. A minimum of 1-2 years of relevant experience in the field is preferred for this position.,

Posted 3 days ago

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