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5.0 - 10.0 years

0 Lacs

ahmedabad, gujarat

On-site

About Oracle CSS: Oracle Customer Success Services (CSS) is dedicated to ensuring your ongoing success with Oracle technology. Integrated with Oracle's product development teams, CSS aims to help you maximize the value of your cloud investment. Oracle Applications Unlimited is a program designed to provide continuous support, updates, and new features for on-premise business applications such as Oracle E-Business Suite, PeopleSoft, JD Edwards EnterpriseOne, Siebel CRM, and Hyperion. This program allows customers to maintain and enhance their existing applications without the need for major upgrades, thus maximizing their Oracle investment with long-term commitment from Oracle. Mandatory Skills: - 5-9 years of Oracle Applications R12.x Functional experience in Finance Modules (AP, AR, GL, FA, Cash Management), EBS Projects - 6-10+ years of experience in Oracle Applications E-Business Suite Finance, EBS Projects - Experience in at least two implementation, Upgrade, Roll Out, and support projects - Handling support issues related to Oracle EBS R12.X Finance - Strong domain knowledge and hands-on experience in P2P processes - Writing functional specifications, coordinating developments with technical teams, and testing and training users - Excellent understanding of full project life cycle and Oracle Implementation methodologies including AIM, OUM - Awareness and exposure to FIN Tables and views - Domain Understanding CA, ICWA, MBA Finance, or a Certificate in Finance Domain - Certification with EBS Finance Products and Integration Good To have: - Experience with multiple Technologies such as SQL, PL/SQL, Alerts, ADI, Data - Awareness of modules like Taxes, Property Manager modules - Consulting mindset Career Level - IC4 Responsibilities: As a member of the Support organization, your focus will be on delivering post-sales support and solutions to Oracle customers while advocating for customer needs. Responsibilities include resolving post-sales non-technical customer inquiries, addressing technical inquiries regarding Electronic Support Services, and serving as a main point of contact for customers. You will facilitate customer relationships with Support, provide advice and assistance to internal Oracle employees, and handle diverse customer situations and intensified issues. Additional Information: - Open to work in shifts - Handling support issues related to Oracle EBS Finance, EBS Projects - Participating in User training and Customer Gathering Workshops - 3 mandatory days at the office at Base location (Hyderabad, Bangalore, Noida) About Us: Oracle is a global leader in cloud solutions, leveraging tomorrow's technology to solve today's challenges. With over 40 years of experience, Oracle partners with industry leaders across various sectors, operating with integrity and fostering an inclusive workforce that promotes opportunities for all. Oracle offers competitive benefits, including flexible medical, life insurance, and retirement options, supporting work-life balance and global opportunities. Employees are encouraged to give back to their communities through volunteer programs. Oracle is committed to including people with disabilities at all stages of the employment process, providing accessibility assistance and accommodations upon request.,

Posted 1 day ago

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5.0 - 10.0 years

0 Lacs

noida, uttar pradesh

On-site

About Oracle CSS: Oracle Customer Success Services (CSS) was created to help ensure your ongoing success with our technology. CSS is completely integrated with Oracle's product development teams to help you maximize the value of your cloud investment. Oracle Applications Unlimited is a program from Oracle that provides ongoing support, updates, and new features for its on-premise business applications like Oracle E-Business Suite, PeopleSoft, JD Edwards EnterpriseOne, Siebel CRM, and Hyperion, allowing customers to continue using their existing applications with guaranteed support and access to new functionalities without forcing major upgrades, essentially maximizing their existing Oracle investment with a long-term commitment from Oracle. Mandatory Skills: - 5-9 years of Oracle Applications R12.x Functional experience in Finance Modules (AP, AR, GL, FA, Cash Management), EBS Projects. - 6-10+ years of experience in Oracle Applications E-Business Suite Finance, EBS Projects. - Candidate should have worked on at least two implementations, Upgrades, Roll Outs, and support projects. - Handling support issues related to Oracle EBS R12.X Finance. - Excellent domain knowledge and strong hands-on experience in P2P processes. - Write functional specifications and coordinate developments with the technical team - like MD050. - Test and train the users regularly, communicate the status of the enhancement to the users. - Report activity to the management and collaborate with functional support in other zones to share information. - Excellent understanding of the full project life cycle and Oracle Implementation methodologies including AIM, OUM. - Awareness and exposure to FIN Tables and views. - Domain Understanding CA, ICWA, MBA Finance or a Certificate in Finance Domain is definitely an added plus. - Certification with EBS Finance Products and Integration is a plus. - Undergraduate Degree Full time. Good To have: - Overview of Experience with multiple Technologies such as: SQL, PL/SQL, Alerts, ADI, Data. - Awareness of modules like Taxes, Property Manager modules are a plus. - Consulting mindset. Responsibilities: As a member of the Support organization, the focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical inquiries regarding the use of and solve for our Electronic Support Services. A main point of contact for customers, we are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and intensified issues. - Open to work in shifts. - Candidate should have worked on at least two large support projects. - Handling support issues related to Oracle EBS Finance, EBS Projects. - Participated in User training. - Customer Gathering Workshops are an added plus. - 3 mandatory days at the office at Base location (Hyderabad, Bangalore, Noida). About Us: As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.,

Posted 3 days ago

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