Overview & Responsibilities PURPOSE OF THE JOB Under the direction of the Field Service Manager the Field Service Engineer provides after sales service. Supervises the installation, commissioning, overhaul and troubleshooting of Elliott and other OEM equipment at customer's sites, on his own, or under the direction of a Project Manager or Senior Service Engineer. Assures that work is carried out in accordance with the customer's expectations or specifications while ensuring that safety, environmental and quality policies are adhered to. Produces service income for Elliott Company. BACKGROUND And EXPERIENCE Requires a Bachelor’s degree in Mechanical Engineering plus Eight to ten years of experience in the field of turbomachinery; or equivalent combination of education and experience. Strong mechanical, thermodynamical aptitude for rotating machinery, as well as commercial aptitude. Ability to read and understand drawings, technical documentation, blueprints, layouts and schedules. Ability to write technical documents. Knowledge of electrical and digital systems. Flexible so can cope with wide variety of problems, customers and site conditions. Must be willing to work in camps, on platforms and in non-industrialized countries. Tropical fitness is a must. Good communication skills. Profound knowledge of the English language, verbal and written. Computer skills – Microsoft Word, Excel, Projects, Lotus Notes. Advanced Supervisory Skills. Ability to lead discussions in training classes and meetings. Must be capable of representing Elliott Company in a positive manner. Must be capable of calming difficult situations. Specific Job Responsibilities/Competencies Ensures all work is performed in a safe manner to prevent injury to personnel or equipment, i.e. ensures that safety, quality and schedule are obtained. Adheres to instructions and guidelines as described in the quality and HSE management systems. Can be asked to assist in the quotation process for minor projects. Handles and coordinates technical issues of a project, such as installation, commissioning, trouble shooting or maintenance. Schedules and allocates personnel and material to execute work scopes, plans and prepares minor projects. Performs safety planning and detailing on minor projects. Performs the technical job preparation and planning. Conducts investigations of product trouble including performance problems and takes corrective action as directed by the Field Service Manager/Senior Service Engineer. May exercise independent judgment and corrective action plan depending on the nature of the trouble and availability of communication lines. Provides technical direction and assists Field Service personnel on other assignments as directed. Supervises, directs and controls customer personnel, hired labor and Service Representatives in the installation, start-up, repair or maintenance of equipment. Prepares and gives toolbox talks. Responsible for local purchasing. Participates in the training of customer’s and own personnel. Issues work method statements. Conducts experimental programs for development of modifications to field equipment. Acts in Site Manager capacity while directing work on Elliott equipment as well as on non-Elliott equipment. Makes customer courtesy calls to check inventories and promote the sale of parts, inspect new shipments, and sell service in conjunction with the Service Sales Engineer. Keeps Field Service Manager/Support Engineers promptly and thoroughly informed on all work performed, quality, performance and equipment problems, customer’s reaction to equipment, and future sales potential. Keeps installation back charges from customers and/or mechanical contractors on a minimum through good judgment and prompt action. Responsible for contributing new ideas to improve product design and appearance, enhance company service, and eliminate troubles. Issues Service Reports promptly and completely noting particular instances with dates and names of persons connected with these events. Promotes customer good will through effective communication and cooperation with customer’s personnel. Assists in resolving Elliott’s liability in failure claims or checks validity of customer’s claims. To learn more about our Job Applicant Privacy Notice, please click here. Show more Show less

Company Description Ebara Elliott Energy (EEE) is a solution provider in the energy industry, specializing in designing, manufacturing, and servicing technically advanced equipment for various industries. With manufacturing facilities in Jeannette, Pennsylvania (USA) and Sodegaura, Chiba (Japan), EEE maintains a global network of 30 sales offices and service centers for regional access and local response. Role Description This is a full-time on-site role for a Senior Field Service Engineer located in Hyderabad. The Senior Field Service Engineer will be responsible for field service, troubleshooting, technical support, preventive maintenance, and customer service tasks related to centrifugal and axial compressors, steam turbines, and other products. Qualifications Field Service, Troubleshooting, and Technical Support skills Experience in Preventive Maintenance and Customer Service Knowledge of centrifugal and axial compressors, steam turbines, and related equipment Excellent problem-solving and communication skills Ability to work independently and collaboratively in a team environment Bachelor's degree in Mechanical Engineering or related field

Overview & Responsibilities PURPOSE OF THE JOB Under the direction of the Field Service Manager the Field Service Engineer provides after sales service. Supervises the installation, commissioning, overhaul and troubleshooting of Elliott and other OEM equipment at customer's sites, on his own, or under the direction of a Project Manager or Senior Service Engineer. Assures that work is carried out in accordance with the customer's expectations or specifications while ensuring that safety, environmental and quality policies are adhered to. Produces service income for Elliott Company. BACKGROUND And EXPERIENCE Requires a Bachelor’s degree in Mechanical Engineering plus Eight to ten years of experience in the field of turbomachinery; or equivalent combination of education and experience. Strong mechanical, thermodynamical aptitude for rotating machinery, as well as commercial aptitude. Ability to read and understand drawings, technical documentation, blueprints, layouts and schedules. Ability to write technical documents. Knowledge of electrical and digital systems. Flexible so can cope with wide variety of problems, customers and site conditions. Must be willing to work in camps, on platforms and in non-industrialized countries. Tropical fitness is a must. Good communication skills. Profound knowledge of the English language, verbal and written. Computer skills – Microsoft Word, Excel, Projects, Lotus Notes. Advanced Supervisory Skills. Ability to lead discussions in training classes and meetings. Must be capable of representing Elliott Company in a positive manner. Must be capable of calming difficult situations. Specific Job Responsibilities/Competencies Ensures all work is performed in a safe manner to prevent injury to personnel or equipment, i.e. ensures that safety, quality and schedule are obtained. Adheres to instructions and guidelines as described in the quality and HSE management systems. Can be asked to assist in the quotation process for minor projects. Handles and coordinates technical issues of a project, such as installation, commissioning, trouble shooting or maintenance. Schedules and allocates personnel and material to execute work scopes, plans and prepares minor projects. Performs safety planning and detailing on minor projects. Performs the technical job preparation and planning. Conducts investigations of product trouble including performance problems and takes corrective action as directed by the Field Service Manager/Senior Service Engineer. May exercise independent judgment and corrective action plan depending on the nature of the trouble and availability of communication lines. Provides technical direction and assists Field Service personnel on other assignments as directed. Supervises, directs and controls customer personnel, hired labor and Service Representatives in the installation, start-up, repair or maintenance of equipment. Prepares and gives toolbox talks. Responsible for local purchasing. Participates in the training of customer’s and own personnel. Issues work method statements. Conducts experimental programs for development of modifications to field equipment. Acts in Site Manager capacity while directing work on Elliott equipment as well as on non-Elliott equipment. Makes customer courtesy calls to check inventories and promote the sale of parts, inspect new shipments, and sell service in conjunction with the Service Sales Engineer. Keeps Field Service Manager/Support Engineers promptly and thoroughly informed on all work performed, quality, performance and equipment problems, customer’s reaction to equipment, and future sales potential. Keeps installation back charges from customers and/or mechanical contractors on a minimum through good judgment and prompt action. Responsible for contributing new ideas to improve product design and appearance, enhance company service, and eliminate troubles. Issues Service Reports promptly and completely noting particular instances with dates and names of persons connected with these events. Promotes customer good will through effective communication and cooperation with customer’s personnel. Assists in resolving Elliott’s liability in failure claims or checks validity of customer’s claims. To learn more about our Job Applicant Privacy Notice, please click here.

Overview & Responsibilities PURPOSE OF THE JOB Under the direction of the Field Service Manager provide: after-sales service and supervise installation, commissioning and startup of control systems designed and engineered by Elliott, Ebara, Trisen, Triconex and 3rd party suppliers at the Customers’ site. Troubleshoot, update and modify control system equipment’s and applications. Provide technical support in data collection and overhauling BACKGROUND And EXPERIENCE Electronics or Instrumentation Engineering Degree or Bachelor with at least 7-10 years of experience in the field of Turbomachinery and/or Process Control. Strong background in Control systems related to compressor and steam turbine applications is preferred. Knowledge of Compressor Antisurge Performance Control Hard- and Software and Steam Turbine Governor and Overspeed systems is required. Previous experience in installation, commissioning and startup of PLC systems like Allen Bradley, Siemens S7 and such other systems is required. Good English is mandatory, multilingual is a plus. Flexibility to cope with different kind of Customers, Countries, Cultures and Problems is required with a strong capacity to work under pressure. Capable to work and live in camps, on platforms and in non-industrialized countries. Tropical and Arctic fitness is mandatory. NATURE OF THE JOB Principal activities of this job is commissioning and start up of compressors, steam turbines and unit control panels, analyzing customer’s problems, collecting and recording product and technical information on each assignment, and directing the assigned customer or Elliott sub-contractor personnel, in installation, commissioning, start-up, repair or maintenance of customer’s equipment. Although some activities are covered by policy, precedent, or standard procedures, most of the work has to be programmed and supervised by the controls engineer based on actual site requirements. Advises customer on operating and maintenance procedures, recommends proper parts stocking and overhaul programs to minimize equipment downtime. Assists in performance testing/evaluation. Contact With Others Internal contacts: Internal contacts are normally with field service office only (Field Service Manager, Project Manager ,Service Engineer). Occasionally also with Technical Services and Controls Engineering Department. External contacts: Customers, Vendors, Sub-contractors, Sales Representatives/Agents. Internal and external ISO & HSE auditors. Acts as sole company representative while at site. Regional Section (in addition to above): Travel requirements are 100%, if not stated differently in the employment letter. NAO: another external contact is the Union. SUPERVISION Supervises customer personnel (rather in an advisory than in a direct supervisory capacity), Field Service Representatives and hired labor by customer contractor Specific Job Responsibilities/Competencies. Handle installation, commissioning, startup and troubleshoot of Elliott supplied Control Systems at major Chemical, Petrochemical and Oil & Gas installations worldwide. Controlled equipment include Steam Turbines and Centrifugal or Axial compressors ranged 1-100 MW. Conduct investigations of product trouble including performance problems and takes corrective action as directed by the Field Service Manager/Field Service Engineer IV-V/ Project Manager. May exercise independent judgement and corrective action plan depending on the nature of the trouble and availability of communication lines. Supervises customer personnel, hired labor and Field Service Representative in the installation, repair or maintenance of equipment. Participates in the training of customer’s and own personnel. Makes customer courtesy calls to check inventories and promote Elliott service products, inspect new shipments, and sell service in conjunction with Sales Engineer. Keeps Field Service Manager/Field Service Engineers IV-V promptly and thoroughly informed on all work performed, quality, performance and equipment problems, customer’s reaction to equipment, and future sales potential. Keeps installation backcharges from customers and/or contractors on a minimum through good judgement and prompt action. Responsible for contributing new ideas to improve product design and appearance, enhance company service, and eliminate troubles. Makes required service reports promptly and completely noting particular instances with dates and names of persons connected with these events. Promotes customer good will through effective communication and cooperation with customer’s personnel. Assists in resolving Elliott’s liability in failure claims or checks validity of customer’s claims. Adheres to instructions and guidelines as described in the quality and EHS management systems. To learn more about our Job Applicant Privacy Notice, please click here.