Implementation Business Analyst- Defined Benefits TELUS Digital -

5.0 - 16.0 years

0 Lacs

noida, uttar pradesh

On-site

The Implementation Business Analyst is responsible for presenting solutions, defining requirements, and completing the configuration of the solution to meet the clients" needs. With 5-16 years of experience, you will play a crucial role in understanding and explaining various components of the EAS solutions and their interactions with other components. In your area of expertise, you should be able to articulate how the solution works from a user perspective to both external clients and internal colleagues. Your responsibilities will include capturing clients" requirements, managing action items to resolution (following client workshops), and identifying gaps where clients" requirements cannot be fulfilled through configuration alone. You will lead client workshops, report any action items, decisions, or escalations to the Functional Lead, and be responsible for configuration using available tools such as Ariel360 or Template Manager. Additionally, you will collaborate with programmers to provide clear specifications for configuration tasks that require their assistance, such as SSRS reports, interfaces, or ER portals. You will also support implementation QA resources by reviewing test scenarios and test cases for client-specific testing. As the Implementation Business Analyst, you will manage the scope of the project by identifying client requests that are outside the defined scope and raising them as changes to the scope to the Functional Lead and project manager. You will also contribute to writing business specifications for development items and provide training as needed through the Ariel EAS training program. Experience in Pension Plan Administration is preferred for this role, and you will be expected to influence clients to adopt our commercial off-the-shelf (COTS) solution. Your role is critical in ensuring successful implementations that meet client needs and expectations.,

Posted 3 days ago

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