The ideal candidate will be the point of contact for colleagues and customers. You will keep schedules, provide feedback, documentation, and information to facilitate team activity. Additionally, you will work closely with sales teams to maximize performance. Your responsibilities will include helping the sales team improve productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material. You will handle urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events. Furthermore, you will handle orders by phone, email, or mail, checking that they have the correct prices, discounts, and product numbers. You will input orders, ensure they are processed as per customer requirements, and ensure all orders are accurate and delivered on time. Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently is also a crucial aspect of this role. Developing and maintaining filing systems to keep sales records, prepare reports, and provide financial information to the finance department is another key responsibility. Lastly, making the company's products and services as attractive as possible to potential customers is essential. To qualify for this position, you should have a Bachelor's degree in a Technical Field, along with a minimum of 6 months of experience. Being well-organized with an aptitude for problem-solving, as well as possessing strong verbal and written communication skills, are also important qualifications for this role.,
Company Description Earth Control Systems is a market leader in advanced technology and equipment for surveillance, security, monitoring, and automation based in Surat. We are committed to technological advancements to provide our customers with top-quality, customized Entrance Automation & Security Solutions that meet their specific needs. Our expertise ensures efficient and effective solutions adapted to each market, fulfilling customer demands and enhancing their safety and operational efficiency. Role Description This is a full-time on-site role for a Field Sales Executive located in Surat. The Field Sales Executive will be responsible for identifying potential clients, conducting market research, and developing sales strategies. Daily tasks include meeting with clients, demonstrating product features, closing sales deals, and providing excellent post-sale support. The role also involves maintaining client relationships, preparing sales reports, and staying updated with industry trends and technologies. Qualifications Experience in field sales and customer relationship management Strong communication and presentation skills Knowledge of surveillance, security, monitoring, and automation systems Ability to develop effective sales strategies and close deals Self-motivated with a results-driven approach Proficiency in market research and sales report preparation Ability to work independently and as part of a team Bachelor's degree in Business, Marketing, or related field is a plus