279 E2E Jobs - Page 2

Whats the role As a Solution Architect for Demand and Supply Planning you will play a critical role in ensuring the process core remains stable and efficient. You will have deep design and technical knowledge of current processes and tools, holds accountability for process and tool reliability, supports system-related implementation of major projects, and builds competency within the wider Lubricants America organization. This will have to be done while ensuring Lubricants drives towards best in class. Youll thrive on working closely with global excellence teams on road map development while at the same time delivering on the ground solutions to meet evolving customer and business needs. What youll be doing Collaborate with global solution architect community, lead super users, end users to embed and strengthen the understanding and execution of system process activities on the ground and strengthen the regional support model. Subject matter expert of demand and supply planning processes and tools Help the business deliver Change Request and IT change with value and timeliness in mind. Collaborate with regional counterparts and global excellence teams to remain connected to changes to tools and processes. Help drive process changes led by business strategy and business processes. What you bring Bachelor's degree in supply chain, computer science, or a related field with minimum of 6 years of supply chain software tools experience Prior current expertise in in Kinaxis Prior Supply Chain experience in addition planning tools is required. Expert Level Knowledge of demand and supply planning and interface with E2E supply chain/SAP is essential. Expertise in the design, documentation, and deployment of process along with continuous improvement mindset. Understanding of functional process deeply and how they integrate end to end successfully and efficiently. Assume responsibility across & outside the lubricants process area when it comes to end-to-end scenarios to ensure integration across all processes for critical business activities. Excellent people skills when it comes to implementation. You will inspire people to make changes that will have a direct impact on our commercial success. Furthermore, you will have: Excellent communication skills, interpersonal effectiveness, Ability to build a shared vision and influence other people at all levels within the organization. Strong stakeholder management skills Ability to identify and respond quickly to changing priorities and multi-task. Willingness to work during US hours (Houston). The role will be based out of Bangalore to support the LSC network in the United States. After you submit your application, you will receive an email providing a link to an online assessment that is a mandatory part of the process. The email will come from HireVue - please check your spam/junk mailbox if you do not see the email. Once completed, your application will be reviewed to determine next steps. Thank you for your interest in Shell. What we offer Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a values-led culture that encourages you to be the best version of yourself.

Skilled QA professional leading application product testing across Kubernetes, OpenShift, and cloud platforms (AWS, Azure, GCP). Experienced in test automation using Robot Framework, Python, and Selenium, with a strong focus on test planning, debugging, and performance optimization. Proven ability to collaborate with cross-functional teams and drive high-quality, scalable software solutions. You have: Graduate or Postgraduate in Engineering stream between 5-10 years of hands-on experience with automation tools such as Robot Framework, Python, and Selenium for writing test scripts and analyzing automation failures. Experience in Open Source Kubernetes, RHEL OpenShift, Public Clouds (AWS, Azure, Google), and containerized environments. Extensive experience in application product E2E system testing within Networking, EMS/NMS, and Telecom domains. Hands-on experience with performance testing tools and techniques to ensure the scalability and efficiency of applications. It would be nice if you also had: Familiarity with key Telecom technologies including SNMP, Netconf/Yang, SDN/NFV, FCAPS, and Microservices. Understanding of security testing methodologies and the ability to identify vulnerabilities in cloud-based applications. Deeper knowledge of telecom protocols and network management practices for better test scenario creation and execution. Lead application product testing across multiple platforms, including Open Source K8s, RHEL OpenShift and Public Clouds (AWS, Azure, Google). Contribute to test automation efforts using Robot Framework, Python, and Selenium, including script writing, failure analysis and debugging. Develop and review comprehensive test plans and test cases, ensuring extensive coverage of functional, boundary and negative scenarios. Build working relationships with Product Management, Architecture, Development and Project Management teams to ensure high-quality deliverables. Initiate and contribute to performance improvement initiatives, ensuring that the application products meet performance benchmarks. Stay at the forefront of new technologies, including Microservices, Kubernetes, SDN/NFV, and Cloud solutions, to continuously improve testing practices and solutions. Drive product quality by identifying testing improvements and focusing on the overall software development and testing lifecycles. Work effectively with multi-site teams, handling customer queries and contributing to timely and high-quality project deliverables.

Role Description Support and contribute towards a continuous improvement program of work borne out of a QA testing results, assess root causes and thematic issues proposing steps to be taken to eliminate, evidencing improvements. Contribute to forward looking strategy for QA including, AI, machine learning & process re-engineering. The Operations Expert provides in-depth technical knowledge and expertise covering complex policies, processes, products, and regulatory requirements. Keep abreast of industry best practices, sharing knowledge with a range of internal stakeholders at all levels, regionally and globally as appropriate. Input to Business strategy as required. The Operations Expert represents the Bank by managing strong relationships with all relevant internal and external stakeholders e.g., industry forums, regulators, third party vendors, market participants and internal divisions e.g. IT, Legal or Product Management. They communicate all changes relating to operational requirements, which impact on relevant processes and controls, ensuring understanding by the relevant target audiences. The Operations Expert identifies analyses and reviews operational readiness for any change-related activities. They define the requirements e.g. for the standardization of processes/policies, translating the required changes for an operational environment and overview effective implementation. They also assess the risks and are responsible for risk mitigation to protect the Banks reputation. Your key responsibilities Operate as RCC/TAX Quality Assurance SME with the global QA function. The Operations Expert acts as a Subject Matter Expert (SME), specializing in KYC/Reg Classification/TAX & AML. Required to review the documents/ regulatory requirement as part of the RCC/TAX QA review. Review files on a sample basis by applying the QA methodology to deliver an objective review of client files from multiple locations globally, to assess the adherence to the policy requirements for some of the key regulatory classifications in the bank, such as MiFID, FATCA, CRS etc. Perform accurate and consistent QA checks on files across multiple locations, business areas and client types. Identify risks within the documentation and confirm issues have been remediated and/or appropriately escalated through the escalation process. Partner with RCC/TAX Operations teams to improve standards. Sustain to a culture of teamwork and collective achievement of departmental goals and objectives across QA & RCC/TAX Operations teams. Engagement with Sr Stakeholders in the organization in form of regular governance forums. Your skills and experience Minimum Bachelors degree or equivalent in relevant field No. of years of Experience: Profound knowledge of Know your Customer (KYC) matters, various regulations, and TAX topics with 10+ years E2E KYC/RCC/TAX operations experience. Team management: 3 years team management experience is preferable.Skills: Analytical skills and attention to detail, with the ability to think laterally around issues, proposing solutions where required. Experience with investment banking clients and with preferably with risk and complex client entity structures. Effective communication, organization, prioritization, and interpersonal skills. Ability to work to high standards and under strong time constraints. The ability to utilize your own area of expertise and knowledge to contribute to significant improvements in operational processes and policies. Combine subject matter expertise and able to transfer knowledge to colleagues. Project management/Process engineering experience within the KYC/RCC/TAX & AML function.

Position : Business Analyst Shift 10 AM to 7PM IST Location – Hyderabad office Experience – 3 to 5 years Notice period – Join immediately/15 days. Tenure - 6 Months - extension based on performance Education (minimum/desirable): Graduation Degree Experience in Systems compliance preferably in legal/ contract management domain 3-5 years of overall work experience; preferred for pharma company Excellent communication skills Familiarity with quality KPIs and operational issues/management Languages: Fluent in English (spoken and written) Major Activities (Describe main activities) Incident Management: Understand requirements of Global, Regional as well as Country stakeholders for HCP Experience/ Engage program and manage day-to-day deliverables as assigned Provide operations service, especially in area of issue resolution and consultation to Clients on the needs as per the defined parameters of the project Works closely with various stakeholders and ensure timely, efficient, high-quality delivery for projects and activities Ensure consistently high level of Client satisfaction through effective delivery on Client demand and meeting all service/ business KPIs Provide update on the delivery progress to the functional/ operational managers and other stakeholders as needed Workflow Configuration: Develop specialist knowledge in the underlying operational processes and solution of HCP Experience/ Engage Program, particularly in the area of compliance, legal and HCP engagement management Understanding of the E2E contract management data flow between systems to investigate and resolve issues in a consistent manner, both in upfront and downstream process (HIP and ENGAGE) Develop expertise in the various process workflows of the countries Use process expertise to configure changes (new / updates) to the processes according to the requirements of the country and adhering to the guidelines of the product Data and Analytics: Expertise in the management and processing of data, operational proficiency in handling master data update requests Drive execution of systems compliance requirements, with the ability to translate findings back to the business via reporting, data visualization and other means of communication Solution Design: Participate in the requirements gathering discussions for new projects or reports discussions Update the requirements log Put together the solution blueprint and discuss with the stakeholder for approval Participate in the build of the report if being done via excel and the Out of Box reporting Perform data assessment by comparing need of the stakeholder with the fields available in the system and communicate gaps to the stakeholder and functional/operational managers In the case of Qlik sense build, participate in the testing of the tool before deployment to the stakeholder for review Build user guide document where necessary to guide stakeholder and users actions on the tool being built Responsible for operational execution of assigned project tasks and facilitate continuous improvement. Ensure quality control (QC) checks for the assigned projects/deliverable to meet Client expectations Follow and track key deliverable and milestones for assigned projects. Ensure accurate and timely reporting of KPI's for transparency between Client and Engage Team Training and Compliance: Comply with and support group's operational tools, standards, policies and initiatives Technical Skills: Service Now: Navigating service now MS-Excel: Using formulas in excel Create/edit and refresh pivots Build excel reports with tables and graphs Good to have knowledge of excel macros MS-PowerPoint: Knowledge of creating a slide Adding graphs and refreshing the data behind them Interested candidates share cv : busiraju.sindhu@manpower.co.in Whats app : 7013970562

As a senior SAP Consultant, you will serve as a client-facing practitioner working collaboratively with clients to deliver high-quality solutions and be a trusted business advisor with deep understanding of SAP Accelerate delivery methodology or equivalent and associated work products. You will work on projects that assist clients in integrating strategy, process, technology, and information to enhance effectiveness, reduce costs, and improve profit and shareholder value. There are opportunities for you to acquire new skills, work across different disciplines, take on new challenges, and develop a comprehensive understanding of various industries. Your primary responsibilities include: Strategic SAP Solution FocusWorking across technical design, development, and implementation of SAP solutions for simplicity, amplification, and maintainability that meet client needs. Comprehensive Solution DeliveryInvolvement in strategy development and solution implementation, leveraging your knowledge of SAP and working with the latest technologies Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 5-12 years SAP experience in consulting with E2E full life cycle implementation on SAP ECC/S4 HANA EWM module Knowledge on SAP Best Practices with technical implementation experience Strong knowledge in SAP SCM Extended Warehouse Management Solutions and S/4HANA Embedded EWM Solution] Good integration knowledge with other components with SAP S/4HANA (WM, SD, MM) and other SAP or Non-SAP legacy applications Knowledge of SCOR, APICS certification Preferred technical and professional experience Client-facing experience

Assists clients in the selection, implementation, and support of SD for SAP. Lead multiple sized projects as team member or lead to implement new functionalities and improve existing functionalities including articulating, analyzing requirements and translating them into effective solutions Prepare and conduct Unit Testing and User Acceptance Testing Knowledge and experience in implementation planning, fit analysis, configuration, testing, rollout and post-implementation support. Experience in working with teams to prioritize work and drive system solutions by clearly articulating business needs Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 5-12 Years of SAP functional experience specializing in design and configuration of SAP SD modules. Must have done one E2E S/4Hana implementation Experience in gathering business requirements, providing conceptual and detailed designs to meet business needs, performing necessary SAP configurations, writing detail specifications for development of custom programs, testing, co-ordination of transports to production and post go live support Should be able to create requirement specifications based on Architecture/Design/Detailing of Processes Preferred technical and professional experience Domain experience in Sales & Distribution

Strong leadership, decision-making, and problem-solving skills Excellent communication, negotiation, and relationship-building capabilities Deep understanding of financial and performance management principles

As a senior SAP Consultant, you will serve as a client-facing practitioner working collaboratively with clients to deliver high-quality solutions and be a trusted business advisor with deep understanding of SAP Accelerate delivery methodology or equivalent and associated work products. You will work on projects that assist clients in integrating strategy, process, technology, and information to enhance effectiveness, reduce costs, and improve profit and shareholder value. There are opportunities for you to acquire new skills, work across different disciplines, take on new challenges, and develop a comprehensive understanding of various industries. Your primary responsibilities include Strategic SAP Solution FocusWorking across technical design, development, and implementation of SAP solutions for simplicity, amplification, and maintainability that meet client needs. Comprehensive Solution DeliveryInvolvement in strategy development and solution implementation, leveraging your knowledge of SAP and working with the latest technologies Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 5-12 Years of SAP functional experience specializing in design and configuration of SAP SD modules. Must have done one E2E S/4Hana implementation Experience in gathering business requirements, providing conceptual and detailed designs to meet business needs, performing necessary SAP configurations, writing detail specifications for development of custom programs, testing, co-ordination of transports to production and post go live support Should be able to create requirement specifications based on Architecture/Design/Detailing of Processes Preferred technical and professional experience Domain experience in Sales & Distribution

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Incident Management, Infrastructure Service Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationRole Description:Deploy, configure, and manage cloud infrastructure environment and/or applications through cross-technology administration (OS, databases, virtual networks), scripting, and monitoring automation execution. Manage incidents with a focus on service restoration. Act as operations support for all compute, network, storage, security, or automation incidents /requests. Manage rollout of patches and release management schedule and implementation.Must Have Skills: Infrastructure Service ManagementKey Responsibilities:Good knowledge and working experience of Service Operations that includes but not limited to - Incident Management, Problem Management, Root Cause Analysis, Temporary Fix/ workaround vs Permanent fix, Change Management, Ticket lifecycle and Queue ManagementMonitor, manage and prioritize all service aligned queues ensuring service levels are maintained and eliminating backlogs for all assigned clients. Ensure CAB/change process is handled as per laid out processes for assigned clientsSecond escalation point and manager of Severity 1 incidents including internal and client communicationsSend incident notifications to the customer documents that contains detail informationSetting up and leading conference call or bridge communication between all involved partiesInvoke Escalation procedures and manage unresolved major incidentsReview Major Incident Reports MIR/RCA and monitor progress of MIR/RCA actionsIdentifying Root causes for any issues or problemsContinuous Improvement Standardization opportunitiesAutomation opportunities Technical Experience:6 to 10 years in an IT infrastructure environment handling E2E service management operations and exposure in team managementHas handled E2E Service Management OperationsGood reporting skillsITIL 4 Foundation certification preferred People Management Ability to co-ordinate with multiple teams across all domainsExcellent written communication skills with email etiquettes Professional Attributes:Hands on experience in working in a multi-client environment Has worked on Automations initiativesHands on experience in Service NOW Educational Qualification:Bachelors degree or 3-year Diploma (12+3)Support Type / Hours 24x7 Support, shifts based on roster. This means role requires working in US / Night shifts and weekends and on national holidays. 5 days working per week, with weekly offs based on roster. Qualification 15 years full time education

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Incident Management, Infrastructure Service Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationRole Description:Manage the cloud infrastructure environment through cross technology administration (OS, databases, virtual networks), execution of scripting and monitoring automations. Manage the environment incidents, changes, problems, configuration with a focus on service restoration. Act as operations support for all computer, network, storage, security, or automation incidents /requests.Must Have Skills: Infrastructure Service ManagementKey Responsibilities:Good knowledge and working experience of Service Operations that includes but not limited to - Incident Management, Problem Management, Root Cause Analysis, Temporary Fix/ workaround vs Permanent fix, Change Management, Ticket lifecycle and Queue ManagementMonitor, manage and prioritize all service aligned queues ensuring service levels are maintained and eliminating backlogs for all assigned clients. Ensure CAB/change process is handled as per laid out processes for assigned clientsSecond escalation point and manager of Severity 1 incidents including internal and client communicationsInvoke Escalation procedures and manage unresolved major incidentsReview Major Incident Reports MIR/RCA and monitor progress of MIR/RCA actionsIdentifying Root causes for any issues or problemsContinuous Improvement Standardization opportunitiesAutomation opportunities Technical Experience:5 to 8 years in an IT infrastructure environment handling E2E service management operations and exposure in team managementHas handled E2E Service Management OperationsGood reporting skillsITIL 4 Foundation certification preferred People Management Ability to co-ordinate with multiple teams across all domainsExcellent written communication skills with email etiquettes Professional Attributes:Hands on experience in working in a multi-client environment Has worked on Automation initiativesHands on experience in Service NOW Educational Qualification:Bachelors degree or 3-year Diploma (12+3)Support Type / Hours 24x7 Support, shifts based on roster. This means role requires working in US / Night shifts and weekends and on national holidays. 5 days working per week, with weekly offs based on roster. Qualification 15 years full time education

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Incident Management, Infrastructure Service Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationRole Description:Deploy, configure, and manage cloud infrastructure environment and/or applications through cross-technology administration (OS, databases, virtual networks), scripting, and monitoring automation execution. Manage incidents with a focus on service restoration. Act as operations support for all compute, network, storage, security, or automation incidents /requests. Manage rollout of patches and release management schedule and implementation.Must Have Skills: Infrastructure Service ManagementKey Responsibilities:Good knowledge and working experience of Service Operations that includes but not limited to - Incident Management, Problem Management, Root Cause Analysis, Temporary Fix/ workaround vs Permanent fix, Change Management, Ticket lifecycle and Queue ManagementMonitor, manage and prioritize all service aligned queues ensuring service levels are maintained and eliminating backlogs for all assigned clients. Ensure CAB/change process is handled as per laid out processes for assigned clientsSecond escalation point and manager of Severity 1 incidents including internal and client communicationsSend incident notifications to the customer documents that contains detail informationSetting up and leading conference call or bridge communication between all involved partiesInvoke Escalation procedures and manage unresolved major incidentsReview Major Incident Reports MIR/RCA and monitor progress of MIR/RCA actionsIdentifying Root causes for any issues or problemsContinuous Improvement Standardization opportunitiesAutomation opportunities Technical Experience:6 to 10 years in an IT infrastructure environment handling E2E service management operations and exposure in team managementHas handled E2E Service Management OperationsGood reporting skillsITIL 4 Foundation certification preferred People Management Ability to co-ordinate with multiple teams across all domainsExcellent written communication skills with email etiquettes Professional Attributes:Hands on experience in working in a multi-client environment Has worked on Automations initiativesHands on experience in Service NOW Educational Qualification:Bachelors degree or 3-year Diploma (12+3)Support Type / Hours 24x7 Support, shifts based on roster. This means role requires working in US / Night shifts and weekends and on national holidays. 5 days working per week, with weekly offs based on roster. Qualification 15 years full time education

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Incident Management, Infrastructure Service Management Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time educationRole Description:Manage the cloud infrastructure environment through cross technology administration (OS, databases, virtual networks), execution of scripting and monitoring automations. Manage the environment incidents, changes, problems, configuration with a focus on service restoration. Act as operations support for all computer, network, storage, security, or automation incidents /requests.Must Have Skills: Infrastructure Service ManagementKey Responsibilities:Good knowledge and working experience of Service Operations that includes but not limited to - Incident Management, Problem Management, Root Cause Analysis, Temporary Fix/ workaround vs Permanent fix, Change Management, Ticket lifecycle and Queue ManagementMonitor, manage and prioritize all service aligned queues ensuring service levels are maintained and eliminating backlogs for all assigned clients. Ensure CAB/change process is handled as per laid out processes for assigned clientsSecond escalation point and manager of Severity 1 incidents including internal and client communicationsInvoke Escalation procedures and manage unresolved major incidentsReview Major Incident Reports MIR/RCA and monitor progress of MIR/RCA actionsIdentifying Root causes for any issues or problemsContinuous Improvement Standardization opportunitiesAutomation opportunities Technical Experience:3 to 5 years in an IT infrastructure environment handling E2E service management operations and exposure in team managementHas handled E2E Service Management OperationsGood reporting skillsITIL 4 Foundation certification preferred People Management Ability to co-ordinate with multiple teams across all domainsExcellent written communication skills with email etiquettes Professional Attributes:Hands on experience in working in a multi-client environment Has worked on Automation initiativesHands on experience in Service NOW Educational Qualification:Bachelors degree or 3-year Diploma (10+2+3)Support Type / Hours 24x7 Support, shifts based on roster. This means role requires working in US / Night shifts and weekends and on national holidays. 5 days working per week, with weekly offs based on roster. Qualification 15 years full time education

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Incident Management Good to have skills : Infrastructure Service ManagementMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationRole Description:Deploy, configure, and manage cloud infrastructure environment and/or applications through cross-technology administration (OS, databases, virtual networks), scripting, and monitoring automation execution. Manage incidents with a focus on service restoration. Act as operations support for all compute, network, storage, security, or automation incidents /requests. Manage rollout of patches and release management schedule and implementation.Must Have Skills: Infrastructure Service ManagementKey Responsibilities:Good knowledge and working experience of Service Operations that includes but not limited to - Incident Management, Problem Management, Root Cause Analysis, Temporary Fix/ workaround vs Permanent fix, Change Management, Ticket lifecycle and Queue ManagementMonitor, manage and prioritize all service aligned queues ensuring service levels are maintained and eliminating backlogs for all assigned clients. Ensure CAB/change process is handled as per laid out processes for assigned clientsSecond escalation point and manager of Severity 1 incidents including internal and client communicationsSend incident notifications to the customer documents that contains detail informationSetting up and leading conference call or bridge communication between all involved partiesInvoke Escalation procedures and manage unresolved major incidentsReview Major Incident Reports MIR/RCA and monitor progress of MIR/RCA actionsIdentifying Root causes for any issues or problemsContinuous Improvement Standardization opportunitiesAutomation opportunities Technical Experience:6 to 10 years in an IT infrastructure environment handling E2E service management operations and exposure in team managementHas handled E2E Service Management OperationsGood reporting skillsITIL 4 Foundation certification preferred People Management Ability to co-ordinate with multiple teams across all domainsExcellent written communication skills with email etiquettes Professional Attributes:Hands on experience in working in a multi-client environment Has worked on Automations initiativesHands on experience in Service NOW Educational Qualification:Bachelors degree or 3-year Diploma (12+3)Support Type / Hours 24x7 Support, shifts based on roster. This means role requires working in US / Night shifts and weekends and on national holidays. 5 days working per week, with weekly offs based on roster. Qualification 15 years full time education

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Incident Management, Infrastructure Service Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationRole Description:Manage the cloud infrastructure environment through cross technology administration (OS, databases, virtual networks), execution of scripting and monitoring automations. Manage the environment incidents, changes, problems, configuration with a focus on service restoration. Act as operations support for all computer, network, storage, security, or automation incidents /requests.Must Have Skills: Infrastructure Service ManagementKey Responsibilities:Good knowledge and working experience of Service Operations that includes but not limited to - Incident Management, Problem Management, Root Cause Analysis, Temporary Fix/ workaround vs Permanent fix, Change Management, Ticket lifecycle and Queue ManagementMonitor, manage and prioritize all service aligned queues ensuring service levels are maintained and eliminating backlogs for all assigned clients. Ensure CAB/change process is handled as per laid out processes for assigned clientsSecond escalation point and manager of Severity 1 incidents including internal and client communicationsInvoke Escalation procedures and manage unresolved major incidentsReview Major Incident Reports MIR/RCA and monitor progress of MIR/RCA actionsIdentifying Root causes for any issues or problemsContinuous Improvement Standardization opportunitiesAutomation opportunities Technical Experience:5 to 8 years in an IT infrastructure environment handling E2E service management operations and exposure in team managementHas handled E2E Service Management OperationsGood reporting skillsITIL 4 Foundation certification preferred People Management Ability to co-ordinate with multiple teams across all domainsExcellent written communication skills with email etiquettes Professional Attributes:Hands on experience in working in a multi-client environment Has worked on Automation initiativesHands on experience in Service NOW Educational Qualification:Bachelors degree or 3-year Diploma (12+3)Support Type / Hours 24x7 Support, shifts based on roster. This means role requires working in US / Night shifts and weekends and on national holidays. 5 days working per week, with weekly offs based on roster. Qualification 15 years full time education

Assists clients in the selection, implementation, and support of SD for SAP. Lead multiple sized projects as team member or lead to implement new functionalities and improve existing functionalities including articulating, analyzing requirements and translating them into effective solutions Prepare and conduct Unit Testing and User Acceptance Testing Knowledge and experience in implementation planning, fit analysis, configuration, testing, rollout and post-implementation support. Experience in working with teams to prioritize work and drive system solutions by clearly articulating business needs Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise SAP functional experience specializing in design and configuration of SAP SD modules. Must have done one E2E S/4Hana implementation Experience in gathering business requirements, providing conceptual and detailed designs to meet business needs, performing necessary SAP configurations, writing detail specifications for development of custom programs, testing, co-ordination of transports to production and post go live support Should be able to create requirement specifications based on Architecture/Design/Detailing of Processes Preferred technical and professional experience Domain experience in Sales & Distribution

Key Responsibilities: Implementation & Configuration: Good understanding of Finance processes, especially Intercompany, GL account reconciliation and cross application consolidation. Assist with the configuration, customization, and implementation of BlackLine software. Work with stakeholders to gather business requirements and translate them into technical specifications for BlackLine deployment. Ensure BlackLine is set up according to business requirements and industry best practices. System Integration & Support: Oversee the integration of BlackLine with other enterprise systems (ERP, financial applications, etc.).Provide ongoing support to end-users for troubleshooting and resolving system-related issues. Maintain system performance and ensure the system is aligned with business needs. Customization & Automation: Develop and configure BlackLine workflows, automations, and reporting tools to enhance financial close processes. Customize BlackLine modules to meet specific business requirements, such as account reconciliations, journal entries, and task management. Training & Documentation: Train end-users and other stakeholders on BlackLine system functionalities, best practices, and troubleshooting techniques. Create and maintain technical documentation, user guides, and FAQs for internal teams. System Monitoring & Optimization: Monitor BlackLines performance, identify bottlenecks, and implement improvements. Troubleshoot any technical issues related to BlackLine and provide timely solutions. Collaboration: Work with project teams, business users, and other IT professionals to ensure seamless implementation and upgrades. Provide feedback and recommendations on BlackLines capabilities to optimize system use. Qualifications: Education: Bachelors degree in Computer Science, Information Systems, Finance, or related field (preferred). Experience: Minimum 5 years of experience working with BlackLine software with at least 1 E2E implementation project, particularly in system configuration, integration, or technical support. Expertise with BlackLine's modules such as account reconciliation, journal entry, task management, and financial close is preferred. Technical Skills: Proficient in system integration techniques (e.g., API, SFTP). Experience with ERP systems like SAP, Oracle is a Must to have. Basic knowledge of programming/scripting languages (SQL, Python, or similar) for customization tasks. Soft Skills: Strong problem-solving and troubleshooting skills. Excellent communication skills for training and collaborating with internal teams. Ability to work independently as well as in a team environment. Preferred Skills: Experience with financial reporting and close processes. Familiarity with other finance automation tools. Understanding of accounting processes and best practices. Ability to manage multiple priorities and tasks in a fast-paced environment. {Bangalore based & Hybrid}

Call Shikha at 7995625777 or email your resume to Shikha@wissenpro.com to apply. Call Raveena at 7032046318 or email your resume to Raveena@wissenpro.com to apply. Oracle Demand & Supply Planning: Service Engineer : We are seeking a skilled professional to manage our Oracle SCP(Supply Chain Planning) that covers Oracle Demand, Supply Planning, Global Order Promising for ATO, MTS & MTO production strategy Key Responsibilities: Support Oracle Demand Planning processes, including CTO forecasting and planning measure management Collect data from Fusion and internal system, troubleshooting failures Support supply planning processes like MPR and constrained/unconstrained planning Utilize expertise in supply planning data models, REST APIs, and BIP reports to drive business outcomes Lead E2E Planning Integrated Business Cycles Resolve critical planning issues related to plan behavior, data gaps, Supply/demand reconciliation issues etc Execute quarterly patching testing and validations Receive, analyze, and prioritize support tickets related to Oracle Demand Planning Processes including CTO forecasting and planning measure management Perform initial assessment of issues with data collection from Fusion, internal and external systems Triage failures and route to appropriate support teams/On-calls Document and categorize supply planning process like MRP and constrained/unconstrained planning Identify severity and impact of problems related to supply planning data models, REST APIs and BIP reports Monitor & Coordinate support for E2E planning integrated Business Cycles Manage incident tickets related to support E2E Oracle SCP Track and prioritise quarterly patch testing needs Requirements: 5+ experience with Oracle Demand, Supply Planning & Global Order Promising solutions Strong understanding of supply chain planning concepts and methodologies Proficiency in data collections and integration between systems Knowledge of MRP and planning process Experience with REST APIs and BIP reporting Good Understanding of integrated planning business cycles Strong troubleshooting and problem solving skills Ability to manage quarterly patch testing processes Excellent communication skills with both technical and business stakeholders Qualifications: : Technical aptitude with data models, BIP and system integration(REST APIs etc.) Strong analytical and critical thinking abilities

Job Title: SAP SD (QA) Consultant Location: Bangalore (Onsite only) Job Type: Full-Time Experience Required: 5-7 Years Must-Have Skills: Experience: 5-7 years in SAP SD testing with direct experience in SAP S/4HANA . Domain Expertise: Strong understanding of SAP SD module and the Order to Cash (OTC) lifecycle. Testing Skills: Solid experience with E2E, Regression, Functional, and Integration testing. Tools: Proficiency in JIRA and test management tools (e.g., TestRail, HP ALM). Problem Solving: Strong analytical and troubleshooting skills. Communication: Excellent verbal and written communication abilities. Good-to-Have Skills: Experience with test automation tools (e.g., Tricentis Tosca , Worksoft ). Familiarity with Agile/Scrum methodologies. Basic knowledge of other SAP modules (MM, FI, etc.) and their integration points. SAP SD or QA certifications. Domain experience in industries like Manufacturing , Retail , or FMCG . Required Skills Sap Sd,Sap S4 Hana,Functional Testing

As a senior SAP Consultant, you will serve as a client-facing practitioner working collaboratively with clients to deliver high-quality solutions and be a trusted business advisor with deep understanding of SAP Accelerate delivery methodology or equivalent and associated work products. You will work on projects that assist clients in integrating strategy, process, technology, and information to enhance effectiveness, reduce costs, and improve profit and shareholder value. There are opportunities for you to acquire new skills, work across different disciplines, take on new challenges, and develop a comprehensive understanding of various industries. Your primary responsibilities include Strategic SAP Solution FocusWorking across technical design, development, and implementation of SAP solutions for simplicity, amplification, and maintainability that meet client needs. Comprehensive Solution DeliveryInvolvement in strategy development and solution implementation, leveraging your knowledge of SAP and working with the latest technologies Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 5-12 Years of SAP functional experience specializing in design and configuration of SAP SD modules. Must have done one E2E S/4Hana implementation Experience in gathering business requirements, providing conceptual and detailed designs to meet business needs, performing necessary SAP configurations, writing detail specifications for development of custom programs, testing, co-ordination of transports to production and post go live support Should be able to create requirement specifications based on Architecture/Design/Detailing of Processes Preferred technical and professional experience Domain experience in Sales & Distribution

Assists clients in the selection, implementation, and support of SD for SAP. Lead multiple sized projects as team member or lead to implement new functionalities and improve existing functionalities including articulating, analyzing requirements and translating them into effective solutions Prepare and conduct Unit Testing and User Acceptance Testing Knowledge and experience in implementation planning, fit analysis, configuration, testing, rollout and post-implementation support. Experience in working with teams to prioritize work and drive system solutions by clearly articulating business needs Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 5-12 Years of SAP functional experience specializing in design and configuration of SAP SD modules. Must have done one E2E S/4Hana implementation Experience in gathering business requirements, providing conceptual and detailed designs to meet business needs, performing necessary SAP configurations, writing detail specifications for development of custom programs, testing, co-ordination of transports to production and post go live support Should be able to create requirement specifications based on Architecture/Design/Detailing of Processes Preferred technical and professional experience Domain experience in Sales & Distribution

Assists clients in the selection, implementation, and support of SD for SAP. Lead multiple sized projects as team member or lead to implement new functionalities and improve existing functionalities including articulating, analyzing requirements and translating them into effective solutions Prepare and conduct Unit Testing and User Acceptance Testing Knowledge and experience in implementation planning, fit analysis, configuration, testing, rollout and post-implementation support. Experience in working with teams to prioritize work and drive system solutions by clearly articulating business needs. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 5-12 Years of SAP functional experience specializing in design and configuration of SAP SD modules. Must have done one E2E S/4Hana implementation Experience in gathering business requirements, providing conceptual and detailed designs to meet business needs, performing necessary SAP configurations, writing detail specifications for development of custom programs, testing, co-ordination of transports to production and post go live support Should be able to create requirement specifications based on Architecture/Design/Detailing of Processes Preferred technical and professional experience Domain experience in Sales & Distribution

As a senior SAP Consultant, you will serve as a client-facing practitioner working collaboratively with clients to deliver high-quality solutions and be a trusted business advisor with deep understanding of SAP Accelerate delivery methodology or equivalent and associated work products. You will work on projects that assist clients in integrating strategy, process, technology, and information to enhance effectiveness, reduce costs, and improve profit and shareholder value. There are opportunities for you to acquire new skills, work across different disciplines, take on new challenges, and develop a comprehensive understanding of various industries. Your primary responsibilities include Strategic SAP Solution FocusWorking across technical design, development, and implementation of SAP solutions for simplicity, amplification, and maintainability that meet client needs. Comprehensive Solution DeliveryInvolvement in strategy development and solution implementation, leveraging your knowledge of SAP and working with the latest technologies Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 5-12 Years of SAP functional experience specializing in design and configuration of SAP SD modules. Must have done one E2E S/4Hana implementation Experience in gathering business requirements, providing conceptual and detailed designs to meet business needs, performing necessary SAP configurations, writing detail specifications for development of custom programs, testing, co-ordination of transports to production and post go live support Should be able to create requirement specifications based on Architecture/Design/Detailing of Processes Preferred technical and professional experience Domain experience in Sales & Distribution

As a senior SAP Consultant, you will serve as a client-facing practitioner working collaboratively with clients to deliver high-quality solutions and be a trusted business advisor with deep understanding of SAP Accelerate delivery methodology or equivalent and associated work products. You will work on projects that assist clients in integrating strategy, process, technology, and information to enhance effectiveness, reduce costs, and improve profit and shareholder value. There are opportunities for you to acquire new skills, work across different disciplines, take on new challenges, and develop a comprehensive understanding of various industries. Your primary responsibilities include Strategic SAP Solution FocusWorking across technical design, development, and implementation of SAP solutions for simplicity, amplification, and maintainability that meet client needs. Comprehensive Solution DeliveryInvolvement in strategy development and solution implementation, leveraging your knowledge of SAP and working with the latest technologies Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 5-12 Years of SAP functional experience specializing in design and configuration of SAP SD modules. Must have done one E2E S/4Hana implementation Experience in gathering business requirements, providing conceptual and detailed designs to meet business needs, performing necessary SAP configurations, writing detail specifications for development of custom programs, testing, co-ordination of transports to production and post go live support Should be able to create requirement specifications based on Architecture/Design/Detailing of Processes Preferred technical and professional experience Domain experience in Sales & Distribution

Assists clients in the selection, implementation, and support of SD for SAP. Lead multiple sized projects as team member or lead to implement new functionalities and improve existing functionalities including articulating, analyzing requirements and translating them into effective solutions Prepare and conduct Unit Testing and User Acceptance Testing Knowledge and experience in implementation planning, fit analysis, configuration, testing, rollout and post-implementation support. Experience in working with teams to prioritize work and drive system solutions by clearly articulating business needs Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 5-12 Years of SAP functional experience specializing in design and configuration of SAP SD modules. Must have done one E2E S/4Hana implementation Experience in gathering business requirements, providing conceptual and detailed designs to meet business needs, performing necessary SAP configurations, writing detail specifications for development of custom programs, testing, co-ordination of transports to production and post go live support Should be able to create requirement specifications based on Architecture/Design/Detailing of Processes Preferred technical and professional experience Domain experience in Sales & Distribution

E2E role design & implementation for Business/Non-Business roles in S&A. Collaborate across teams, write auth specs, test in Sandbox, support build, sync testing, and lead cutover for Go-Live. Ensure smooth deploy & Hypercare with role tracking.