Lead Trainer - Service Desk Kvc Consultants Ltd

4.0 - 8.0 years

4 - 8 Lacs

bengaluru, karnataka, india

On-site

We are seeking a highly experienced and impactful Lead Trainer - Service Desk to join KVC Consultants Ltd. In this pivotal role, you will be responsible for leading the development and delivery of comprehensive training programs for our Service Desk teams, ensuring high-quality support and continuous improvement. Roles and Responsibilities: Lead the design, development, and implementation of robust training programs for all Service Desk personnel, covering product knowledge, technical skills, customer service best practices, and procedural adherence. Conduct advanced training sessions, workshops, and coaching for new hires and existing agents, fostering continuous skill enhancement. Create a...

Posted 21 hours ago

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Trainer Vecura Wellness Clinic

0.0 - 5.0 years

3 - 3 Lacs

chennai

Work from Office

Responsibilities Liaise with managers to determine training needs and schedule training sessions Design effective training programs Select and book venues Conduct individual training sessions etc. Prepare educational material such as module summaries, videos etc. Support and mentor new employees Keep attendance and other records Manage training budgets Conduct evaluations to identify areas of improvement Monitor employee performance and response to training Requirements and skills Proven experience as corporate trainer Understanding of effective teaching methodologies and tools Willingness to keep abreast of new techniques in corporate teaching Proficient in MS Office (esp. Powerpoint); e-le...

Posted 1 month ago

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