4.0 - 6.0 years

5 - 6 Lacs

chennai

Work from Office

Job Summary : The person will be responsible for handling the day to day Customer Support and CRM functions. The major responsibility will be handling the incoming / outbound calls related to product information, customer queries, complains / feedbacks related to the products and eCommerce services of Vaya. Key Requirements : 1. Graduate with 4+ years of Customer Support experience (preferably B2C Voice Process). 2. Fluent in English & Hindi. 3. Location: Raheja Towers, Anna Salai, Chennai. 4. Day Shift with two possible time slots: 8 AM4 PM or 12 PM8 PM.

Posted 1 month ago

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Customer Care Executive || E-Commerce Voice Process Wsne Consulting

1.0 - 4.0 years

1 - 3 Lacs

gurgaon, haryana, india

On-site

Key Responsibilities: Customer Support : Handle inbound customer calls related to order inquiries, returns, exchanges, product details, and delivery statuses. Product Assistance : Provide accurate information regarding products, pricing, availability, and promotions. Order Management : Assist customers with placing orders, modifying existing orders, tracking shipments, and resolving order-related issues. Issue Resolution : Address and resolve customer complaints, issues, or concerns regarding products or services in a professional manner. Returns & Refunds : Manage return requests, ensure that the return process is smooth, and initiate refunds where applicable. Customer Engagement : Maintain...

Posted 2 months ago

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Manager - Marketing Communications Baaya Design

5.0 - 7.0 years

8 - 12 Lacs

Mumbai

Work from Office

Location: Baaya Experience Centre, Lower Parel, Mumbai About Baaya Design: Baaya Design is an award-winning Spatial Design Studio based in Mumbai. We offer art and product design consultancy for residences, hospitality, workspaces, public spaces, and airports. Weve worked on iconic projects like Tata Bombay House and Hyatt Regency Dehradun, in collaboration with top firms like AND Studio, SJK Architects, and Incubis Consultants. Our Experience Centre features Signature Artworks across multiple Indian art forms with a focus on design innovation. At Baaya, design meets purpose; each project helps preserve heritage and support artisan communities across India. About the Role We are seeking a pa...

Posted 4 months ago

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